Experience with ITIL or comparable service management frameworks-not as a theoretical exercise, but as a practical foundation for running disciplined, measurable operations. As Head of Regional Operations, you take ownership of all local IT operations across Europe, AMWA, and APAC: onsite support, field engineering, infrastructure operations, and service delivery at offices, plants, and production sites. Your mandate is clear and demanding: consolidate fragmented local IT operations under one leadership, build strong regional IT operations leadership teams, and then restructure smartly to drive synergies and efficiencies-without sacrificing the service levels that your business stakeholders depend on. You will report directly to the Operations & Services who is part of the global Digital Success & Transformation team.
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