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11 Treffer für First Level Support Jobs in Koblenz im Umkreis von 30 km
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1st-Level-Support - CMS und Technisch (m/w/d)
1st-Level-Support - CMS und Technisch (m/w/d)
Stender GmbH – Technische Kommunikation
Wangen im Allgäu, Koblenz, Jena
55000 - 70000 / (geschätzt für Vollzeit)
1st-Level-Support für unsere externen Kunden rund um unser CMS, sowie die Bearbeitung und Lösung von Supportanfragen per Telefon, E-Mail und Ticketsystem; * Erfahrung im 1st- und/oder 2nd-Level-Support ist von Vorteil * Kunden-Erste-Hilfe als Support innerhalb von 24 Stunden * Technischer Support für interne und externe Anwender * Erfahrung im Umgang mit Ticketsystemen und Supportprozessen
1st-Level-Support für unsere externen Kunden rund um unser CMS, sowie die Bearbeitung und Lösung von Supportanfragen per Telefon, E-Mail und Ticketsystem; * Erfahrung im 1st- und/oder 2nd-Level-Support ist von Vorteil * Kunden-Erste-Hilfe als Support innerhalb von 24 Stunden * Technischer Support für interne und externe Anwender * Erfahrung im Umgang mit Ticketsystemen und Supportprozessen
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Komplexere Anfragen leitest Du gezielt an die zuständigen Kolleginnen und Kollegen im 2nd Level Support weiter. * Erfahrungen im Support der SAP Commerce Cloud sind von Vorteil, aber kein Muss.
Komplexere Anfragen leitest Du gezielt an die zuständigen Kolleginnen und Kollegen im 2nd Level Support weiter. * Erfahrungen im Support der SAP Commerce Cloud sind von Vorteil, aber kein Muss.
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IT Administrator (m/w/d)
IT Administrator (m/w/d)
FERCHAU – Connecting People and Technologies
Koblenz
40000 - 50000 / (geschätzt für Vollzeit)
Bearbeitung des First und Second Level Supports für gängige Hard-/Software und Branchenlösungen
Bearbeitung des First und Second Level Supports für gängige Hard-/Software und Branchenlösungen
Du dokumentierst Projekte, Supportfälle und Aktivitäten zuverlässig in SAP. * Du bringst idealerweise erste Berufserfahrung im Support, Kundenservice oder einer vergleichbaren Position mit.
Du dokumentierst Projekte, Supportfälle und Aktivitäten zuverlässig in SAP. * Du bringst idealerweise erste Berufserfahrung im Support, Kundenservice oder einer vergleichbaren Position mit.
Noch nichts dabei? Es gibt 7 weitere Jobs, die zu deiner Suche passen könnten
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Vice President Service & Support (m/w/d)
Vice President Service & Support (m/w/d)
Ehrhardt + Partner Group
Boppard-Buchholz
Teilweise Home-Office
90000 - 200000 / (geschätzt für Vollzeit)
Anschreiben nicht erforderlich
You continuously analyze and optimize service processes to improve response times, first-level resolution rates and overall service efficiency. Service and support are integral parts of our value proposition and make a significant contribution to the long-term satisfaction of our customers as well as the sustainable success of our EPG ONE Supply Chain Execution Suite. As we continue to enhance our solution portfolio, we are further strengthening our international service and support organization to meet the evolving needs of our customers and markets. As Vice President Service & Support (m/f/d), you will assume a strategically important leadership position within our company. You will actively shape the future of our international service and support organization and
You continuously analyze and optimize service processes to improve response times, first-level resolution rates and overall service efficiency. Service and support are integral parts of our value proposition and make a significant contribution to the long-term satisfaction of our customers as well as the sustainable success of our EPG ONE Supply Chain Execution Suite. As we continue to enhance our solution portfolio, we are further strengthening our international service and support organization to meet the evolving needs of our customers and markets. As Vice President Service & Support (m/f/d), you will assume a strategically important leadership position within our company. You will actively shape the future of our international service and support organization and
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IT Administration & Projektmitarbeit Digitalisierung (m/w/d)
IT Administration & Projektmitarbeit Digitalisierung (m/w/d)
AMTRA Mobilraum GmbH
Dernbach
42000 - 48000 / (geschätzt für Vollzeit)
Schnelle Bewerbung
First- und Second-Level-Support für unsere Anwenderinnen und Anwender über das Ticketsystem
First- und Second-Level-Support für unsere Anwenderinnen und Anwender über das Ticketsystem
NEU
You represent the domain internally and externally, build strong executive‑level stakeholder relationships, and position CGM as a leading SaaS provider in the Health‑IT market. * Long‑standing leadership experience at Director / VP / CTO level in SaaS product development, ideally with responsibility for large, distributed engineering organizations and complex product portfolios. * Proven track record of driving AI adoption in engineering organizations, ideally with first‑hand familiarity of Claude Code or comparable agentic coding tools (agents, skills, and workflows) and experience shaping AI pipelines, harnesses, and context engineering at organizational scale. * Development:Our in-house academy and our portfolio of external cooperation partners will support you in your further development.
You represent the domain internally and externally, build strong executive‑level stakeholder relationships, and position CGM as a leading SaaS provider in the Health‑IT market. * Long‑standing leadership experience at Director / VP / CTO level in SaaS product development, ideally with responsibility for large, distributed engineering organizations and complex product portfolios. * Proven track record of driving AI adoption in engineering organizations, ideally with first‑hand familiarity of Claude Code or comparable agentic coding tools (agents, skills, and workflows) and experience shaping AI pipelines, harnesses, and context engineering at organizational scale. * Development:Our in-house academy and our portfolio of external cooperation partners will support you in your further development.
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IT Systemadministrator (M/W/D)
IT Systemadministrator (M/W/D)
Broll IT & Media GmbH i. G.
Koblenz
Teilweise Home-Office
35000 - 50000 / (geschätzt für Vollzeit)
Schnelle Bewerbung
Sporadischer technischer 3rd-Level-Support Dabei steht bei uns das Motto: “ first”people, an erster Stelle.
Sporadischer technischer 3rd-Level-Support Dabei steht bei uns das Motto: “ first”people, an erster Stelle.
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Systemadministrator/in (m/w/d) als Teamleiter/in
Systemadministrator/in (m/w/d) als Teamleiter/in
Verbandsgemeinde Nastätten KöR
Nastätten
Teilweise Home-Office
46400 - 69900 / (geschätzt für Vollzeit)
Schnelle Bewerbung
Sicherstellung des First- und Second-Level-Supports
Sicherstellung des First- und Second-Level-Supports
NEU
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Fachinformatiker (m/w/d) Fachrichtung Systemintegration
Fachinformatiker (m/w/d) Fachrichtung Systemintegration
Heibel IT-Solutions GmbH
Girod, RP
Teilweise Home-Office
32000 - 45000 / (geschätzt für Vollzeit)
First- Second und Third-Level-Support
First- Second und Third-Level-Support
Microsoft 365 Architekt (m/w/d)
Microsoft 365 Architekt (m/w/d)
Heibel IT-Solutions GmbH
Girod
Teilweise Home-Office
46000 - 65000 / (geschätzt für Vollzeit)
First-, Second- und Third-Level-Support für Microsoft 365 Umgebungen
First-, Second- und Third-Level-Support für Microsoft 365 Umgebungen
16 passende Jobs liegen außerhalb deiner Region
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IT-First Level Support
IT-First Level Support
MDS Medical EDV Services GmbH
Windhagen bei Bonn
Teilweise Home-Office
33000 - 36000 / (geschätzt für Vollzeit)
Schnelle Bewerbung
Wir suchen einen engagierten IT-First-Level-Support-Mitarbeiter (m/w/d) mit Interesse und Verständnis für die besonderen Anforderungen der Medizinbranche. * Annahme und Bearbeitung von Supportanfragen von medizinischem Personal
Wir suchen einen engagierten IT-First-Level-Support-Mitarbeiter (m/w/d) mit Interesse und Verständnis für die besonderen Anforderungen der Medizinbranche. * Annahme und Bearbeitung von Supportanfragen von medizinischem Personal
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IT First Level Support / Help Desk (m/w/d)
IT First Level Support / Help Desk (m/w/d)
Amadeus Fire AG
Aachen, Berlin, Potsdam, Bonn, Bremen, Düsseldorf, Essen, Frankfurt, Frankfurt, Hamburg
Teilweise Home-Office
36000 - 48000 / (geschätzt für Vollzeit)
Anschreiben nicht erforderlich
Schnelle Bewerbung
Bewerben Sie sich jetzt als IT First Level Support / Help Desk (m/w/d) . Unser Mandant möchte sein IT-Support Team erweitern und ist deshalb auf der Suche nach einem erfahrenen IT-Supporter (m/w/d) in Festanstellung. * Bereitstellung von technischem Support für Endbenutzer * Aufnahme und Dokumentation von Supportanfragen * Weiterleitung komplexer Probleme an höhere Support-Ebenen
Bewerben Sie sich jetzt als IT First Level Support / Help Desk (m/w/d) . Unser Mandant möchte sein IT-Support Team erweitern und ist deshalb auf der Suche nach einem erfahrenen IT-Supporter (m/w/d) in Festanstellung. * Bereitstellung von technischem Support für Endbenutzer * Aufnahme und Dokumentation von Supportanfragen * Weiterleitung komplexer Probleme an höhere Support-Ebenen
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IT Supporter im Onsite Support (m/w/d)
IT Supporter im Onsite Support (m/w/d)
conet Deutschland GmbH
Bonn, Berlin
35000 - 48000 / (geschätzt für Vollzeit)
Anschreiben nicht erforderlich
Bearbeitung von auftretenden Problem- und Fragestellungen im First-Level-Support mit direktem Kundenkontakt * Kenntnisse im Umgang mit Ticketsystemen und Erfahrungen im Onsite Support wünschenswert
Bearbeitung von auftretenden Problem- und Fragestellungen im First-Level-Support mit direktem Kundenkontakt * Kenntnisse im Umgang mit Ticketsystemen und Erfahrungen im Onsite Support wünschenswert
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Senior Support Specialist|1st and 2nd Level Support (m/w/d)
Senior Support Specialist|1st and 2nd Level Support (m/w/d)
ORBIT Gesellschaft für Applikations- und Informationssysteme mbH
Bonn
Teilweise Home-Office
38000 - 55000 / (geschätzt für Vollzeit)
Du hast eine abgeschlossene IT-Ausbildung und langjährige qualifizierte Berufserfahrung im IT-Support- oder im Managed Service-Umfeld. * Du kennst ITIL-Prozesse und hast Erfahrung im Umgang mit Helpdesk-Systemen und Remote Support
Du hast eine abgeschlossene IT-Ausbildung und langjährige qualifizierte Berufserfahrung im IT-Support- oder im Managed Service-Umfeld. * Du kennst ITIL-Prozesse und hast Erfahrung im Umgang mit Helpdesk-Systemen und Remote Support
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Studentische Hilfskraft (m/w/d) zur Unterstützung der ULB-IT
Studentische Hilfskraft (m/w/d) zur Unterstützung der ULB-IT
Universitäts- und Landesbibliothek Bonn
Bonn
Unterstützung der ULB-IT beim First Level Support
Unterstützung der ULB-IT beim First Level Support
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Vice President, Client Partner - Consumer & Services (C&S) (m/f/d)
Vice President, Client Partner - Consumer & Services (C&S) (m/f/d)
EPAM Systems GmbH
bundesweit, Home-Office
Teilweise Home-Office
Serve as an advisor to senior and C-level stakeholders on emerging technology trends and strategies * Develop and maintain strong senior-level relationships with clients, and internal leadership * Support pre-sales processes by assessing opportunities and developing proposals or presentations * Ability to credibly present technology and services solutions to C-level executives * Discount on Fitness-First Black Membership
Serve as an advisor to senior and C-level stakeholders on emerging technology trends and strategies * Develop and maintain strong senior-level relationships with clients, and internal leadership * Support pre-sales processes by assessing opportunities and developing proposals or presentations * Ability to credibly present technology and services solutions to C-level executives * Discount on Fitness-First Black Membership
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Duales Studium Informatik (B.Sc.) am virtuellen Campus - MG-Datentechnik GmbH
Duales Studium Informatik (B.Sc.) am virtuellen Campus - MG-Datentechnik GmbH
IU Internationale Hochschule
Gars am Inn, Home-Office
Teilweise Home-Office
Anschreiben nicht erforderlich
Du analysierst IT-Störungen, unterstützt unseren First- und Second-Level-Support und hilfst dabei, nachhaltige Lösungen für unsere Kunden zu entwickeln - Unser Leistungsspektrum umfasst moderne IT-Infrastrukturen, Netzwerke, Server, Cloud-Lösungen und professionellen IT-Support.
Du analysierst IT-Störungen, unterstützt unseren First- und Second-Level-Support und hilfst dabei, nachhaltige Lösungen für unsere Kunden zu entwickeln - Unser Leistungsspektrum umfasst moderne IT-Infrastrukturen, Netzwerke, Server, Cloud-Lösungen und professionellen IT-Support.
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Applikationsspezialist Technical Service & Application (m/w/d) für die Region NRW
Applikationsspezialist Technical Service & Application (m/w/d) für die Region NRW
R-Biopharm AG
Nordrhein-Westfalen
Teilweise Home-Office
50000 - 62000 / (geschätzt für Vollzeit)
Applikativer Support: Sie betreuen unsere nationalen und internationalen Kunden bei immunologischen und molekulardiagnostischen Systemlösungen (Reagenzien, Geräte und Software) im First- und Second-Level-Support.
Applikativer Support: Sie betreuen unsere nationalen und internationalen Kunden bei immunologischen und molekulardiagnostischen Systemlösungen (Reagenzien, Geräte und Software) im First- und Second-Level-Support.
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Senior Account Executive, B2B Wholesale
Senior Account Executive, B2B Wholesale
Shopify
Remote - Germany
47000 - 65000 / (geschätzt für Vollzeit)
Build influential relationships with C-level executives in large companies throughout the Benelux region. * Support and drive Shopify's global expansion efforts. * Experience in influencing C-level executives in large corporations. * Work digital-first for your daily work
Build influential relationships with C-level executives in large companies throughout the Benelux region. * Support and drive Shopify's global expansion efforts. * Experience in influencing C-level executives in large corporations. * Work digital-first for your daily work
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Sr. Partner Business Manager
Sr. Partner Business Manager
Zscaler Germany GmbH
Remote - Germany
Teilweise Home-Office
45000 - 63000 / (geschätzt für Vollzeit)
Support co-sell opportunities with region-specific partners * Engage technical and field enablement resources to support sales teams and - You adapt to what's needed, navigating seamlessly between high-level strategy and hands-on execution. You aren't afraid to roll up your sleeves and build the first version yourself, balancing the drive for technical excellence with the need to deliver value to quickly. Our Benefits program is one of the most important ways we support our . Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related
Support co-sell opportunities with region-specific partners * Engage technical and field enablement resources to support sales teams and - You adapt to what's needed, navigating seamlessly between high-level strategy and hands-on execution. You aren't afraid to roll up your sleeves and build the first version yourself, balancing the drive for technical excellence with the need to deliver value to quickly. Our Benefits program is one of the most important ways we support our . Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related
NEU
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Full Stack Software Engineer - Billing Team
Full Stack Software Engineer - Billing Team
Clickhouse GmbH
Germany (remote)
Teilweise Home-Office
41000 - 58000 / (geschätzt für Vollzeit)
Integrate with a variety of systems (Billing, Metering, Logging, Monitoring, Support, etc… * You have a high level of responsibility, ownership, and - As part of our first 500 employees, you will be instrumental in shaping our culture.
Integrate with a variety of systems (Billing, Metering, Logging, Monitoring, Support, etc… * You have a high level of responsibility, ownership, and - As part of our first 500 employees, you will be instrumental in shaping our culture.
Database Reliability Engineer - Core Team
Database Reliability Engineer - Core Team
Clickhouse GmbH
Germany (remote)
Teilweise Home-Office
43000 - 61000 / (geschätzt für Vollzeit)
As one of the first members of our Reliability Engineering Team at Core, you will be responsible for building and leading processes to ensure and improve the reliability, availability, scalability, and performance of ClickHouse. You will collaborate with different teams like Control Plane, Dataplane,Security, Support and Operations and them to implement ClickHouse in the best way for our customers. * Enhance and refine incident response processes and post-mortem analysis for ClickHouse core related outages including working with support and Cloud teams to communicate to the impacted customers. * You have a high level of responsibility, ownership, and accountability. As part of our first 500 employees, you will be instrumental in shaping our culture.
As one of the first members of our Reliability Engineering Team at Core, you will be responsible for building and leading processes to ensure and improve the reliability, availability, scalability, and performance of ClickHouse. You will collaborate with different teams like Control Plane, Dataplane,Security, Support and Operations and them to implement ClickHouse in the best way for our customers. * Enhance and refine incident response processes and post-mortem analysis for ClickHouse core related outages including working with support and Cloud teams to communicate to the impacted customers. * You have a high level of responsibility, ownership, and accountability. As part of our first 500 employees, you will be instrumental in shaping our culture.
NEU
Core Software Engineer (C++) - Remote
Core Software Engineer (C++) - Remote
Clickhouse GmbH
Germany (remote)
Teilweise Home-Office
43000 - 61000 / (geschätzt für Vollzeit)
We are looking for exceptional C++ engineers to join our remote-first, global team and continue to scale and grow both our open source and ClickHouse Cloud offerings. The team works on many different topics such as query optimization, distributed query optimization, relational operators (e.g. aggregation and joins), caching, and low-level optimizations like SIMD instructions. * You will serve as a resource for the Support Engineering team, helping to debug the most advanced performance issues encountered by our customers. * As the core ClickHouse database continues to move at a fast pace, you will closely collaborate with our other to assess the impact of new features on performance and support colleagues with performance tests and advice. * You have a high level of responsibility, ow
We are looking for exceptional C++ engineers to join our remote-first, global team and continue to scale and grow both our open source and ClickHouse Cloud offerings. The team works on many different topics such as query optimization, distributed query optimization, relational operators (e.g. aggregation and joins), caching, and low-level optimizations like SIMD instructions. * You will serve as a resource for the Support Engineering team, helping to debug the most advanced performance issues encountered by our customers. * As the core ClickHouse database continues to move at a fast pace, you will closely collaborate with our other to assess the impact of new features on performance and support colleagues with performance tests and advice. * You have a high level of responsibility, ow
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We're 50|50 tech and marketing, partner-led, and first to move. You will be working closely with , , and other parts of the agency to ensure successful campaign deliveries; while maintaining agency profitability and a high level of creative integrity. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.
We're 50|50 tech and marketing, partner-led, and first to move. You will be working closely with , , and other parts of the agency to ensure successful campaign deliveries; while maintaining agency profitability and a high level of creative integrity. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.
Beliebte Jobs
Standorte
- Boppard
- Nastätten
- Bonn
- Wiesbaden
- Wittlich
- Mainz
- Köln
- Frankfurt am Main
- Darmstadt
- Marburg
- Kaiserslautern
- Düsseldorf
- Aachen
- Mannheim
- Essen
- Dortmund
- Heidelberg
- Duisburg
- Herne
- Fulda
- Karlsruhe
- Kassel
- Heilbronn
- Würzburg
- Bielefeld
- Stuttgart
- Melle
- Tübingen
- Hildesheim
- Freiburg im Breisgau
- Nürnberg
- Hannover
- Ulm
- Bremen
- Augsburg
- Leipzig
- Lüneburg
- München
- Hamburg
- Dresden