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12 Treffer für First Level Support Jobs in Dresden im Umkreis von 30 km
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Für unseren Kunden suchen wir ab sofort an den Standorten Nürnberg, Dresden, Erfurt, Hannover, Frankfurt am Main, Bonn, Düsseldorf und Berlin mehrere Service Desk Agenten (m/w/d) bzw. IT Support Mitarbeiter (m/w/d) für den IT Support, IT Service Desk bzw. First Level Support. * Eröffnung von Tickets für den 2nd Level Support * IT Support im Hardware- und Softwareumfeld * Erfahrung in einem IT-Kundensupport, einem User Helpdesk oder Servicedesk bzw. IT-Service) wünschenswert
Für unseren Kunden suchen wir ab sofort an den Standorten Nürnberg, Dresden, Erfurt, Hannover, Frankfurt am Main, Bonn, Düsseldorf und Berlin mehrere Service Desk Agenten (m/w/d) bzw. IT Support Mitarbeiter (m/w/d) für den IT Support, IT Service Desk bzw. First Level Support. * Eröffnung von Tickets für den 2nd Level Support * IT Support im Hardware- und Softwareumfeld * Erfahrung in einem IT-Kundensupport, einem User Helpdesk oder Servicedesk bzw. IT-Service) wünschenswert
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Anforderungen an den Bewerber: Erweiterte Kenntnisse: Anwenderberatung, Anwender-Support (IT), Systembetreuung, Systemadministration, Systemverwaltung, First-Level-Support, Hardwareinstallation, Softwareinstallation - Deine Aufgaben:- Du übernimmst im 1st Levelsupport die Kommunikation mit dem Kunden und arbeitest eng mit dem 2rd Level zusammen. Wir suchen einen IT-Administrator im 1st Level Support (m/w/d) in Vollzeit (40 Stunden/Woche) Warum wir?- Gestalte Kundenerlebnisse: Im 1st Level Support bist Du die erste Anlaufstelle für unsere Kunden. In Deiner Rolle im 1st Level Support bist Du die Verbindung zwischen Kunden und Technik. - Du hast die Perspektive, Dich in den 2nd-Level-Support weiterzuentwickeln.
Anforderungen an den Bewerber: Erweiterte Kenntnisse: Anwenderberatung, Anwender-Support (IT), Systembetreuung, Systemadministration, Systemverwaltung, First-Level-Support, Hardwareinstallation, Softwareinstallation - Deine Aufgaben:- Du übernimmst im 1st Levelsupport die Kommunikation mit dem Kunden und arbeitest eng mit dem 2rd Level zusammen. Wir suchen einen IT-Administrator im 1st Level Support (m/w/d) in Vollzeit (40 Stunden/Woche) Warum wir?- Gestalte Kundenerlebnisse: Im 1st Level Support bist Du die erste Anlaufstelle für unsere Kunden. In Deiner Rolle im 1st Level Support bist Du die Verbindung zwischen Kunden und Technik. - Du hast die Perspektive, Dich in den 2nd-Level-Support weiterzuentwickeln.
Sie übernehmen im 1st-Level-Support die Kommunikation mit den Kunden und arbeiten eng mit dem 2nd-Level zusammen. * Gestalten Sie Kundenerlebnisse: Im 1st-Level-Support sind Sie die erste Anlaufstelle für unsere Kunden. * Kommunikative Schnittstelle: In Ihrer Rolle im 1st-Level-Support sind Sie die Verbindung zwischen Kunden und Technik. * Sie haben die Perspektive, sich in den 2nd-Level-Support weiterzuentwickeln. Sie verstehen deren Anliegen, finden passende Lösungen und arbeiten eng mit dem 2nd-Level-Support zusammen.
Sie übernehmen im 1st-Level-Support die Kommunikation mit den Kunden und arbeiten eng mit dem 2nd-Level zusammen. * Gestalten Sie Kundenerlebnisse: Im 1st-Level-Support sind Sie die erste Anlaufstelle für unsere Kunden. * Kommunikative Schnittstelle: In Ihrer Rolle im 1st-Level-Support sind Sie die Verbindung zwischen Kunden und Technik. * Sie haben die Perspektive, sich in den 2nd-Level-Support weiterzuentwickeln. Sie verstehen deren Anliegen, finden passende Lösungen und arbeiten eng mit dem 2nd-Level-Support zusammen.
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IT-Manager / IT-Projektmanager (m/w/d)
IT-Manager / IT-Projektmanager (m/w/d)
eureos gmbh steuerberatungsgesellschaft rechtsanwaltsgesellschaft
Dresden, Erfurt, Leipzig, Magdeburg
Teilweise Home-Office
First-Level-Support und Second-Level-Support.
First-Level-Support und Second-Level-Support.
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Erstellung und Lösung von Tickets im First-Line-Support unter Einhaltung der Service Level Agreements (SLAs) und auf Basis von SOPs. Aktuell bieten wir eine attraktive Position als First-Level-Supporter (m/w/d ) in Teilzeit bei unserem Kunden in Dresden. * Support der IT-Anwender im Hardware- und Softwareumfeld sowie Monitoring und Tracking des Ticket-Arbeitsvorrates.
Erstellung und Lösung von Tickets im First-Line-Support unter Einhaltung der Service Level Agreements (SLAs) und auf Basis von SOPs. Aktuell bieten wir eine attraktive Position als First-Level-Supporter (m/w/d ) in Teilzeit bei unserem Kunden in Dresden. * Support der IT-Anwender im Hardware- und Softwareumfeld sowie Monitoring und Tracking des Ticket-Arbeitsvorrates.
NEU
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Schnelle Bewerbung
Mitarbeit im First-Level-Support: Annahme, Bearbeitung und Dokumentation von Störungen - Ab sofort suchen wir zur Unterstützung unseres IT-Teams in Halsbrücke bei Freiberg einen Werkstudent IT-Administration / IT-Support (m/w/d) * Interesse an IT-Administration, Systembetreuung und Anwender-Support * Einblick und Perspektiven: Du sammelst Erfahrung in Administration, IT-Support und Projektarbeit.
Mitarbeit im First-Level-Support: Annahme, Bearbeitung und Dokumentation von Störungen - Ab sofort suchen wir zur Unterstützung unseres IT-Teams in Halsbrücke bei Freiberg einen Werkstudent IT-Administration / IT-Support (m/w/d) * Interesse an IT-Administration, Systembetreuung und Anwender-Support * Einblick und Perspektiven: Du sammelst Erfahrung in Administration, IT-Support und Projektarbeit.
Noch nichts dabei? Es gibt 6 weitere Jobs, die zu deiner Suche passen könnten
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Zusammen gewährleisten Sie den First-, Second- und Third-Level-Support für unsere Server- und Clientumgebung und leisten einen wichtigen Beitrag zur Verfügbarkeit und Sicherheit der S-Factoring GmbH. * Administration und Support von Clients, mobilen Endgeräten und Drucksystemen
Zusammen gewährleisten Sie den First-, Second- und Third-Level-Support für unsere Server- und Clientumgebung und leisten einen wichtigen Beitrag zur Verfügbarkeit und Sicherheit der S-Factoring GmbH. * Administration und Support von Clients, mobilen Endgeräten und Drucksystemen
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Director Environmental, Health, Safety & Security (EHS&S)
Director Environmental, Health, Safety & Security (EHS&S)
GLOBALFOUNDRIES Management Services LLC & Co. KG
Dresden
Cooperation at eye level - everyone is on first name terms with us, budget for individual team events, social commitment via GlobalGives. o Establish country-level EHS&S goals, performance standards, and metrics; ensure alignment with global EHS&S frameworks. o Define organizational structures, roles, and performance standards to support strategic objectives. o Champion a strong safety, health, environmental, and security culture across all levels of the organization. The job advertisement refers to a position up to job level 10 on the GF career ladder.
Cooperation at eye level - everyone is on first name terms with us, budget for individual team events, social commitment via GlobalGives. o Establish country-level EHS&S goals, performance standards, and metrics; ensure alignment with global EHS&S frameworks. o Define organizational structures, roles, and performance standards to support strategic objectives. o Champion a strong safety, health, environmental, and security culture across all levels of the organization. The job advertisement refers to a position up to job level 10 on the GF career ladder.
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Schnelle Bewerbung
Durch unseren KI-First-Ansatz denken und entwickeln wir Lösungen konsequent auf einem neuen Level * Du wirkst am Support unserer Kunden mit und führst Relaunchs bestehender Projekte auf Basis Content-Management- & Shopsystemen durch (vorwiegend Magento, Shopware, Wordpress, ...)
Durch unseren KI-First-Ansatz denken und entwickeln wir Lösungen konsequent auf einem neuen Level * Du wirkst am Support unserer Kunden mit und führst Relaunchs bestehender Projekte auf Basis Content-Management- & Shopsystemen durch (vorwiegend Magento, Shopware, Wordpress, ...)
Schnelle Bewerbung
Durch unseren KI-First-Ansatz denken und entwickeln wir Lösungen konsequent auf einem neuen Level * Du wirkst am Support unserer Kunden mit und führst Relaunchs bestehender Projekte auf Basis Content-Management- & Shopsystemen durch (vorwiegend Magento, Shopware, WordPress, …)
Durch unseren KI-First-Ansatz denken und entwickeln wir Lösungen konsequent auf einem neuen Level * Du wirkst am Support unserer Kunden mit und führst Relaunchs bestehender Projekte auf Basis Content-Management- & Shopsystemen durch (vorwiegend Magento, Shopware, WordPress, …)
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Du übernimmst den First- und Second-Level-Support sowie das IT-Onboarding neuer Mitarbeitender
Du übernimmst den First- und Second-Level-Support sowie das IT-Onboarding neuer Mitarbeitender
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Schnelle Bewerbung
Sie bearbeiten Kundenanfragen im First- und Second-Level-Support und sorgen für eine schnelle und kompetente Lösung technischer Herausforderungen * Sie übernehmen den technischen Support, das Fehlermanagement und testen unsere Shopmodule
Sie bearbeiten Kundenanfragen im First- und Second-Level-Support und sorgen für eine schnelle und kompetente Lösung technischer Herausforderungen * Sie übernehmen den technischen Support, das Fehlermanagement und testen unsere Shopmodule
14 passende Jobs liegen außerhalb deiner Region
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IT Administrator / Systemadministrator (m/w/d) – Windows Server, Netzwerk, Virtualisierung
IT Administrator / Systemadministrator (m/w/d) – Windows Server, Netzwerk, Virtualisierung
skalli networks GmbH
Brandenburg, Berlin
Schnelle Bewerbung
IT-Support (First- und Second-Level) für die Mitarbeitenden unseres Kunden * Erfahrung als IT Administrator / Systemadministrator / IT Support
IT-Support (First- und Second-Level) für die Mitarbeitenden unseres Kunden * Erfahrung als IT Administrator / Systemadministrator / IT Support
NEU
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Anschreiben nicht erforderlich
Schnelle Bewerbung
Als First-Level-Support bist Du die erste Anlaufstelle für unsere Mitarbeiter und stellst einen reibungslosen internen IT-Betrieb sicher * Du übernimmst die Administration, Kontrolle, Optimierung und den Support von Microsoft-Infrastrukturlösungen wie Active Directory, Microsoft Exchange und Windows Server * Darüber hinaus besitzt Du eine mehrjährige Berufserfahrung in der Administration sowie idealerweise Supporterfahrung und Kenntnisse in der Migration von kompletten IT-Infrastrukturen im Windows-Umfeld
Als First-Level-Support bist Du die erste Anlaufstelle für unsere Mitarbeiter und stellst einen reibungslosen internen IT-Betrieb sicher * Du übernimmst die Administration, Kontrolle, Optimierung und den Support von Microsoft-Infrastrukturlösungen wie Active Directory, Microsoft Exchange und Windows Server * Darüber hinaus besitzt Du eine mehrjährige Berufserfahrung in der Administration sowie idealerweise Supporterfahrung und Kenntnisse in der Migration von kompletten IT-Infrastrukturen im Windows-Umfeld
NEU
Business Development Representative (BDR) – German Market
Business Development Representative (BDR) – German Market
Actalent Allegis Global Solutions Limited
bundesweit, Home-Office
Teilweise Home-Office
Schnelle Bewerbung
We are looking for a driven and results-oriented Business Development Representative (BDR) to support the growth of a leading international e-commerce marketplace across the German market. Acting as the first point of contact for prospective sellers, you will focus on building a strong sales pipeline through outbound prospecting, networking, industry events, and modern AI-powered sales tools. * Ensure high levels of data quality and adherence to internal sales processes. * Support sellers throughout the early stages of their marketplace journey to maximize successful onboarding. * Native-level German. * Consistent outbound activity levels, including calls, meetings, and prospect engagement
We are looking for a driven and results-oriented Business Development Representative (BDR) to support the growth of a leading international e-commerce marketplace across the German market. Acting as the first point of contact for prospective sellers, you will focus on building a strong sales pipeline through outbound prospecting, networking, industry events, and modern AI-powered sales tools. * Ensure high levels of data quality and adherence to internal sales processes. * Support sellers throughout the early stages of their marketplace journey to maximize successful onboarding. * Native-level German. * Consistent outbound activity levels, including calls, meetings, and prospect engagement
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Schnelle Bewerbung
To scale our reach, we're looking for a mid-level Account Executive who is ready to take ownership of deals, keep momentum high, and confidently guide prospects from first qualified conversation to signature — with strong support from and domain experts. As a mid-level AE, you take qualified leads from marketing, referrals, inbound requests, and our outreach team. * Join or take the first discovery call once a lead is validated Support (not own) the solution-shaping process * First experience closing deals * Strong communication and follow-up discipline Support when you need it — ownership when you want it. We support your development with coaching, shadowing, training, and real deal ownership.
To scale our reach, we're looking for a mid-level Account Executive who is ready to take ownership of deals, keep momentum high, and confidently guide prospects from first qualified conversation to signature — with strong support from and domain experts. As a mid-level AE, you take qualified leads from marketing, referrals, inbound requests, and our outreach team. * Join or take the first discovery call once a lead is validated Support (not own) the solution-shaping process * First experience closing deals * Strong communication and follow-up discipline Support when you need it — ownership when you want it. We support your development with coaching, shadowing, training, and real deal ownership.
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Head of Commercial Execution (Public Sector, Defence & Space)
Head of Commercial Execution (Public Sector, Defence & Space)
Sybilla Technologies Sp. z o. o.
bundesweit
We transform that responsibility into action by building systems, software, and services that support civil, defence, and security stakeholders in protecting and operating in space. Create feedback loops between customers, market intelligence, product strategy and R&D to support commercial priorities and future offerings. * Support company growth through structured prioritization, resource allocation and commercial decisionmaking. * High level of competence and attention to detail in sales governance, CRM discipline, KPI-based * High level of ownership and decision-making autonomy. * Remote-first work model (HQ: Bydgoszcz, Poland) but quarterly visits will be required plus business travels as needed.
We transform that responsibility into action by building systems, software, and services that support civil, defence, and security stakeholders in protecting and operating in space. Create feedback loops between customers, market intelligence, product strategy and R&D to support commercial priorities and future offerings. * Support company growth through structured prioritization, resource allocation and commercial decisionmaking. * High level of competence and attention to detail in sales governance, CRM discipline, KPI-based * High level of ownership and decision-making autonomy. * Remote-first work model (HQ: Bydgoszcz, Poland) but quarterly visits will be required plus business travels as needed.
Head of Proposals & Offering
Head of Proposals & Offering
Sybilla Technologies Sp. z o. o.
bundesweit, Home-Office
Teilweise Home-Office
A dedicated mentor to support your onboarding and help you navigate your first weeks at Sybilla. * Support and manage the Key Account Management function for strategic customers and partners. * A high level of ownership and autonomy, with the opportunity to improve processes and influence how Sybilla approaches commercial growth. * Remote-first work model (HQ: Bydgoszcz/Zielonka, Poland), with quarterly visits and occasional business travel as required.
A dedicated mentor to support your onboarding and help you navigate your first weeks at Sybilla. * Support and manage the Key Account Management function for strategic customers and partners. * A high level of ownership and autonomy, with the opportunity to improve processes and influence how Sybilla approaches commercial growth. * Remote-first work model (HQ: Bydgoszcz/Zielonka, Poland), with quarterly visits and occasional business travel as required.
NEU
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Global Accounts Success Manager
Global Accounts Success Manager
Shopify
Remote - EMEA, France, Germany, United Kingdom, Netherlands, Brussels
Shopify's Global Accounts team has supported this mission by educating the largest, highest volume, and most complex merchants on what is possible with our platform. This entails cultivating strong relationships with key stakeholders, including CEOs, CTOs, VPs, & Directors, at both the parent and individual brand level. This involves offering expert advice on best-in-class ecommerce practices, industry trends, API support, ERP integrations, social commerce strategies, analytics, SEO, and conducting site audits, among other responsibilities. * Escalating technical issues to Shopify's support teams when necessary. * Business level French proficiency * Minimum 8 years of experience in customer success or client management, preferably with enterprise-level clients within a technology/software environment. * Excellent communication skills, both verbal and written, enabling you to effectively communicate ...
Shopify's Global Accounts team has supported this mission by educating the largest, highest volume, and most complex merchants on what is possible with our platform. This entails cultivating strong relationships with key stakeholders, including CEOs, CTOs, VPs, & Directors, at both the parent and individual brand level. This involves offering expert advice on best-in-class ecommerce practices, industry trends, API support, ERP integrations, social commerce strategies, analytics, SEO, and conducting site audits, among other responsibilities. * Escalating technical issues to Shopify's support teams when necessary. * Business level French proficiency * Minimum 8 years of experience in customer success or client management, preferably with enterprise-level clients within a technology/software environment. * Excellent communication skills, both verbal and written, enabling you to effectively communicate ...
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First- und Second Level Support der Software ARCHIKART sowie Unterstützung unserer bei der Arbeit im ARCHIKART durch telefonische Kommunikation oder per E-Mail
First- und Second Level Support der Software ARCHIKART sowie Unterstützung unserer bei der Arbeit im ARCHIKART durch telefonische Kommunikation oder per E-Mail
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Support co-sell opportunities with region-specific partners * Engage technical and field enablement resources to support sales teams and - You adapt to what's needed, navigating seamlessly between high-level strategy and hands-on execution. You aren't afraid to roll up your sleeves and build the first version yourself, balancing the drive for technical excellence with the need to deliver value to quickly. Our Benefits program is one of the most important ways we support our . Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Support co-sell opportunities with region-specific partners * Engage technical and field enablement resources to support sales teams and - You adapt to what's needed, navigating seamlessly between high-level strategy and hands-on execution. You aren't afraid to roll up your sleeves and build the first version yourself, balancing the drive for technical excellence with the need to deliver value to quickly. Our Benefits program is one of the most important ways we support our . Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
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Integrate with a variety of systems (Billing, Metering, Logging, Monitoring, Support, etc… * You have a high level of responsibility, ownership, and - As part of our first 500 employees, you will be instrumental in shaping our culture.
Integrate with a variety of systems (Billing, Metering, Logging, Monitoring, Support, etc… * You have a high level of responsibility, ownership, and - As part of our first 500 employees, you will be instrumental in shaping our culture.
As one of the first members of our Reliability Engineering Team at Core, you will be responsible for building and leading processes to ensure and improve the reliability, availability, scalability, and performance of ClickHouse. You will collaborate with different teams like Control Plane, Dataplane,Security, Support and Operations and them to implement ClickHouse in the best way for our customers. * Enhance and refine incident response processes and post-mortem analysis for ClickHouse core related outages including working with support and Cloud teams to communicate to the impacted customers. * You have a high level of responsibility, ownership, and accountability. As part of our first 500 employees, you will be instrumental in shaping our culture.
As one of the first members of our Reliability Engineering Team at Core, you will be responsible for building and leading processes to ensure and improve the reliability, availability, scalability, and performance of ClickHouse. You will collaborate with different teams like Control Plane, Dataplane,Security, Support and Operations and them to implement ClickHouse in the best way for our customers. * Enhance and refine incident response processes and post-mortem analysis for ClickHouse core related outages including working with support and Cloud teams to communicate to the impacted customers. * You have a high level of responsibility, ownership, and accountability. As part of our first 500 employees, you will be instrumental in shaping our culture.
We are looking for exceptional C++ engineers to join our remote-first, global team and continue to scale and grow both our open source and ClickHouse Cloud offerings. The team works on many different topics such as query optimization, distributed query optimization, relational operators (e.g. aggregation and joins), caching, and low-level optimizations like SIMD instructions. * You will serve as a resource for the Support Engineering team, helping to debug the most advanced performance issues encountered by our customers. * As the core ClickHouse database continues to move at a fast pace, you will closely collaborate with our other to assess the impact of new features on performance and support colleagues with performance tests and advice. * You have a high level of responsibility, ownershipand accountability.
We are looking for exceptional C++ engineers to join our remote-first, global team and continue to scale and grow both our open source and ClickHouse Cloud offerings. The team works on many different topics such as query optimization, distributed query optimization, relational operators (e.g. aggregation and joins), caching, and low-level optimizations like SIMD instructions. * You will serve as a resource for the Support Engineering team, helping to debug the most advanced performance issues encountered by our customers. * As the core ClickHouse database continues to move at a fast pace, you will closely collaborate with our other to assess the impact of new features on performance and support colleagues with performance tests and advice. * You have a high level of responsibility, ownershipand accountability.
Our scope spans low-level database drivers, ingestion and CDC pipelines, data framework integrations, and BI connectivity — ensuring ClickHouse feels native in whatever stack our users already have. We maintain the official language clients (Python, JavaScript, Java, Go, Rust, C++, C#) and ODBC driver; ship first-party connectors for Kafka Connect, Apache Spark, Apache Flink, dbt, and Airbyte; and own integrations with BI platforms. * Own the Java client and JDBC driver end-to-end: roadmap, API design, performance, release engineering, and partner-facing support. * Deep Java and JVM expertise: memory model, GC tuning, profiling, and the ability to reason about throughput and latency at the level of bytes on the wire.
Our scope spans low-level database drivers, ingestion and CDC pipelines, data framework integrations, and BI connectivity — ensuring ClickHouse feels native in whatever stack our users already have. We maintain the official language clients (Python, JavaScript, Java, Go, Rust, C++, C#) and ODBC driver; ship first-party connectors for Kafka Connect, Apache Spark, Apache Flink, dbt, and Airbyte; and own integrations with BI platforms. * Own the Java client and JDBC driver end-to-end: roadmap, API design, performance, release engineering, and partner-facing support. * Deep Java and JVM expertise: memory model, GC tuning, profiling, and the ability to reason about throughput and latency at the level of bytes on the wire.