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86 Treffer für First Level Support Jobs in Berlin im Umkreis von 30 km
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A team spirit that stays with you: An international tech team with a clear path to scale, short decision paths, and real support to execute, and honest, transparent communication at eye level. You'll ensure data-driven decision-making and foster a data-first culture. * Cross-Team Collaboration: Work closely with engineering, product, marketing, and sales teams to understand data needs and support data-driven decision-making. * Time for yourself: 30 vacation days, flexible working hours, and a work culture that respects focus time and supports personal productivity.
A team spirit that stays with you: An international tech team with a clear path to scale, short decision paths, and real support to execute, and honest, transparent communication at eye level. You'll ensure data-driven decision-making and foster a data-first culture. * Cross-Team Collaboration: Work closely with engineering, product, marketing, and sales teams to understand data needs and support data-driven decision-making. * Time for yourself: 30 vacation days, flexible working hours, and a work culture that respects focus time and supports personal productivity.
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We put the customer first: Work with and the team to design the target digital workplace experience to maximise colleague productivity. * We get things done: Establish operational and project cycles within the team to deliver strategic results and support our colleagues around the world. * Strong collaboration skills to work with on all levels to understand requirements and translate them into technical capabilities. Learning and Development - We offer a €1,000 annual budget to support your professional growth-because investing in your development benefits us all. Enhance Family Leave - We understand the importance of family - that's why we offer enhanced family leave to support you during key life moments. We act with trust and integrity: We listen first and challenge respectfully. We put the customer first: We are laser focused on delivering outstanding outcomes for our customers.
We put the customer first: Work with and the team to design the target digital workplace experience to maximise colleague productivity. * We get things done: Establish operational and project cycles within the team to deliver strategic results and support our colleagues around the world. * Strong collaboration skills to work with on all levels to understand requirements and translate them into technical capabilities. Learning and Development - We offer a €1,000 annual budget to support your professional growth-because investing in your development benefits us all. Enhance Family Leave - We understand the importance of family - that's why we offer enhanced family leave to support you during key life moments. We act with trust and integrity: We listen first and challenge respectfully. We put the customer first: We are laser focused on delivering outstanding outcomes for our customers.
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Schnelle Bewerbung
Back in 2005, we pioneered Europe's first TV streaming service. Today, we're the world's first certified climate neutral TV streaming provider. * Own the technical vision with the support of the * Represent the team and support with technical expertise * Experience in testing on different levels and a mindset that sees testing as a fundamental part of software development - You'll have the support and opportunity you need to go far, while you're helping us create a sustainable and entertainment-filled future for all. * We're healthy: Health checks, mental wellbeing support, team sports and more!
Back in 2005, we pioneered Europe's first TV streaming service. Today, we're the world's first certified climate neutral TV streaming provider. * Own the technical vision with the support of the * Represent the team and support with technical expertise * Experience in testing on different levels and a mindset that sees testing as a fundamental part of software development - You'll have the support and opportunity you need to go far, while you're helping us create a sustainable and entertainment-filled future for all. * We're healthy: Health checks, mental wellbeing support, team sports and more!
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As a Junior Partner Manager, you will support the development and expansion of our partner ecosystem, working closely with our and . * Support the development and expansion of our partner channel in collaboration with the Sales and partner team members. * Help manage relationships with assigned and act as a first point of contact for operational topics. * Support partners throughout the sales cycle by coordinating internally with sales, product, and marketing teams. * Prepare commercial documentation and support contract discussions with senior . Ideally, you have gained first experience in partner management, business development, or indirect sales — and are excited to further develop your career in an international tech environment. * Friendly cooperation at eye level—We live and breathe flat hierarchies with a positive feedback culture.
As a Junior Partner Manager, you will support the development and expansion of our partner ecosystem, working closely with our and . * Support the development and expansion of our partner channel in collaboration with the Sales and partner team members. * Help manage relationships with assigned and act as a first point of contact for operational topics. * Support partners throughout the sales cycle by coordinating internally with sales, product, and marketing teams. * Prepare commercial documentation and support contract discussions with senior . Ideally, you have gained first experience in partner management, business development, or indirect sales — and are excited to further develop your career in an international tech environment. * Friendly cooperation at eye level—We live and breathe flat hierarchies with a positive feedback culture.
Schnelle Bewerbung
Back in 2005, we pioneered Europe's first TV streaming service. Today, we're the world's first certified climate neutral TV streaming provider. If you're passionate about distributed systems, automation, and on-premise infrastructure, this is your chance to push streaming TV technology to the next level. * Build and support on-premise infrastructure to ensure smooth operation of critical systems. You'll have the support and opportunity you need to go far, while you're helping us create a sustainable and entertainment-filled future for all.
Back in 2005, we pioneered Europe's first TV streaming service. Today, we're the world's first certified climate neutral TV streaming provider. If you're passionate about distributed systems, automation, and on-premise infrastructure, this is your chance to push streaming TV technology to the next level. * Build and support on-premise infrastructure to ensure smooth operation of critical systems. You'll have the support and opportunity you need to go far, while you're helping us create a sustainable and entertainment-filled future for all.
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Manage communications and cultural alignment to support the successful adoption of the new operating model within acquired teams * Excellent project management skills with the ability to set a clear vision and plan, manage multiple projects simultaneously, and work effectively with cross-functional teams at all levels of the organization * First interview with the People team to get acquainted with bunch and to understand if what we're offering is what you're searching for
Manage communications and cultural alignment to support the successful adoption of the new operating model within acquired teams * Excellent project management skills with the ability to set a clear vision and plan, manage multiple projects simultaneously, and work effectively with cross-functional teams at all levels of the organization * First interview with the People team to get acquainted with bunch and to understand if what we're offering is what you're searching for
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Schnelle Bewerbung
To support our growing community, we're looking for a passionate Customer Success Manager who loves working with people, building strong customer relationships, and ensuring our users have an exceptional experience with OpenProject while being tech-savvy. As a Customer Success Manager at OpenProject, you'll be the crucial first point of contact for our users, ensuring their success and satisfaction. * You are proficient in German (native/professional level), as well as English and French. *You havework experience, ideally within the customer support team in a tech company. * You enjoy working in a remote-first team with a high degree of autonomy and flexibility. * A remote-first work setup with full flexibility and work-life balance.
To support our growing community, we're looking for a passionate Customer Success Manager who loves working with people, building strong customer relationships, and ensuring our users have an exceptional experience with OpenProject while being tech-savvy. As a Customer Success Manager at OpenProject, you'll be the crucial first point of contact for our users, ensuring their success and satisfaction. * You are proficient in German (native/professional level), as well as English and French. *You havework experience, ideally within the customer support team in a tech company. * You enjoy working in a remote-first team with a high degree of autonomy and flexibility. * A remote-first work setup with full flexibility and work-life balance.
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Schnelle Bewerbung
At the heart of our technology lies the world's first Universal Engineering Information Model (EIN) — a semantic framework that connects domain-specific and lifecycle data into a federated Engineering Intelligence Graph , continuously evolving over time. You design marketing programs that accelerate stage progression in Tier-1 accounts, build multi-threading depth with senior engineering and C-level leaders, and scale what works through AI and automation. You use AI extensively to multiply your output, eliminate repetitive work, and operate at a level that would normally require a larger team. • Direct experience marketing to engineering leaders, R&D executives, or C-level decision-makers in automotive, aerospace, defense, industrial manufacturing, or IoT. • Proven track record of building enterprise pipeline through account-based programs that support 100K+ ACV motions and long sales cycles.
At the heart of our technology lies the world's first Universal Engineering Information Model (EIN) — a semantic framework that connects domain-specific and lifecycle data into a federated Engineering Intelligence Graph , continuously evolving over time. You design marketing programs that accelerate stage progression in Tier-1 accounts, build multi-threading depth with senior engineering and C-level leaders, and scale what works through AI and automation. You use AI extensively to multiply your output, eliminate repetitive work, and operate at a level that would normally require a larger team. • Direct experience marketing to engineering leaders, R&D executives, or C-level decision-makers in automotive, aerospace, defense, industrial manufacturing, or IoT. • Proven track record of building enterprise pipeline through account-based programs that support 100K+ ACV motions and long sales cycles.
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As the Executive Assistant, you will provide high-level administrative support for efficient office operations. You will manage the GM's schedule and act as the first point of contact for stakeholders. * Support the team with managing recurring administrative tasks including travel, expense reporting, event planning, and team meetings.
As the Executive Assistant, you will provide high-level administrative support for efficient office operations. You will manage the GM's schedule and act as the first point of contact for stakeholders. * Support the team with managing recurring administrative tasks including travel, expense reporting, event planning, and team meetings.
Back in 2005, we pioneered Europe's first TV streaming service. Today, we're the world's first certified climate neutral TV streaming provider. * Own the technical vision with the support of the * Represent the team and support with technical expertise * Experience in testing on different levels and a mindset that sees testing as a fundamental part of software development - You'll have the support and opportunity you need to go far, while you're helping us create a sustainable and entertainment-filled future for all.
Back in 2005, we pioneered Europe's first TV streaming service. Today, we're the world's first certified climate neutral TV streaming provider. * Own the technical vision with the support of the * Represent the team and support with technical expertise * Experience in testing on different levels and a mindset that sees testing as a fundamental part of software development - You'll have the support and opportunity you need to go far, while you're helping us create a sustainable and entertainment-filled future for all.
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Schnelle Bewerbung
By providing high-calibre executive support to the Team, you enable strategic focus, organisational coherence, and effective decision-making at the highest level of the school. * Executive Support & Operations: Manage complex executive calendars, prioritise workflows, protect strategic time, and independently handle high-level correspondence in English and German. * Professional Experience: Proven experience in a senior Executive Assistant, Executive Office Manager, or comparable leadership support role serving C-level executives, ideally in an international school or non-profit environment. * Community Engagement: You build warm, professional relationships across all departments and serve as a welcoming first point of contact for our multicultural community. * Strategic Coordination: Support organisational development, future programme considerations, and strategic planning ...
By providing high-calibre executive support to the Team, you enable strategic focus, organisational coherence, and effective decision-making at the highest level of the school. * Executive Support & Operations: Manage complex executive calendars, prioritise workflows, protect strategic time, and independently handle high-level correspondence in English and German. * Professional Experience: Proven experience in a senior Executive Assistant, Executive Office Manager, or comparable leadership support role serving C-level executives, ideally in an international school or non-profit environment. * Community Engagement: You build warm, professional relationships across all departments and serve as a welcoming first point of contact for our multicultural community. * Strategic Coordination: Support organisational development, future programme considerations, and strategic planning ...
11 passende Jobs liegen außerhalb deiner Region
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First-Level-Supportspezialist:in ORBIS (m/w/d)
First-Level-Supportspezialist:in ORBIS (m/w/d)
Dedalus HealthCare GmbH
Wien, Bonn, Home-Office
Teilweise Home-Office
Begleite uns als First-Level-Supportspezialist:in ORBIS (m/w/d) – Für unseren Kunden, die „Niederösterreichische Landesgesundheitsagentur“ bei Dedalus, einem der weltweit führenden Unternehmen für Healthcare-Technologie, in Wien, Bonn oder im Homeoffice (ausschließlich in der D-A-CH-Region), und leiste die beste Arbeit Deiner Karriere – mit einem nachhaltigen Beitrag für eine bessere Versorgung und einen gesünderen Planeten.
Begleite uns als First-Level-Supportspezialist:in ORBIS (m/w/d) – Für unseren Kunden, die „Niederösterreichische Landesgesundheitsagentur“ bei Dedalus, einem der weltweit führenden Unternehmen für Healthcare-Technologie, in Wien, Bonn oder im Homeoffice (ausschließlich in der D-A-CH-Region), und leiste die beste Arbeit Deiner Karriere – mit einem nachhaltigen Beitrag für eine bessere Versorgung und einen gesünderen Planeten.
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Fachinformatiker / IT Service Techniker (m/w/d) IT Support
Fachinformatiker / IT Service Techniker (m/w/d) IT Support
wu personal GmbH
Münster, Düsseldorf, Hamburg, Kerpen, Stuttgart, Leinfelden-Echterdingen, Bremen, Frankfurt am Main
Arbeiten mit Ticketsystemen (First und Second Level Support) sowie Statuspflege und Dokumentation der Tickets in den führenden Ticket- und Assetsystemen * Erfahrung im IT Support, Onsite Support, Client Support, User Helpdesk bzw. 1st oder 2nd Level Support * Durchführung von IT-Supportarbeiten inkl. Wartung und Reparatur anhand der übermittelten Service Tickets
Arbeiten mit Ticketsystemen (First und Second Level Support) sowie Statuspflege und Dokumentation der Tickets in den führenden Ticket- und Assetsystemen * Erfahrung im IT Support, Onsite Support, Client Support, User Helpdesk bzw. 1st oder 2nd Level Support * Durchführung von IT-Supportarbeiten inkl. Wartung und Reparatur anhand der übermittelten Service Tickets
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IT Support Mitarbeiter (m/w/d/gn)
IT Support Mitarbeiter (m/w/d/gn)
GEDISA - Gesellschaft für digitale Services der Apotheken mbH
bundesweit
Teilweise Home-Office
Schnelle Bewerbung
Entgegennahme und Erfassung von Anfragen unserer Kunden und Endanwender im First und Second Level Support via Telefon, E-Mail und Ticketsystem - Zur Verstärkung unseres Service Desk Teams suchen wir ab sofort einen IT Support Mitarbeiter (m/w/d/gn) zur unbefristeten Festanstellung. * Professionelles Bearbeiten von Supportanfragen und Störungsmeldungen zu unseren Services und Diensten * Du verfügst über erste Berufserfahrungen im technischen Kundensupport oder IT Support sowie in der Nutzung von Ticketsystemen.
Entgegennahme und Erfassung von Anfragen unserer Kunden und Endanwender im First und Second Level Support via Telefon, E-Mail und Ticketsystem - Zur Verstärkung unseres Service Desk Teams suchen wir ab sofort einen IT Support Mitarbeiter (m/w/d/gn) zur unbefristeten Festanstellung. * Professionelles Bearbeiten von Supportanfragen und Störungsmeldungen zu unseren Services und Diensten * Du verfügst über erste Berufserfahrungen im technischen Kundensupport oder IT Support sowie in der Nutzung von Ticketsystemen.
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1st / 2nd Level Supporter (m/w/d) Region West - Homeoffice/Außendienst #0220
1st / 2nd Level Supporter (m/w/d) Region West - Homeoffice/Außendienst #0220
GBA Gesellschaft für Bioanalytik mbH
Gelsenkirchen, Herten, Mönchengladbach, Würselen, Home-Office
Teilweise Home-Office
Zur Verstärkung unseres IT-Teams in der Standortbetreuung in der Region West (Gelsenkirchen/Herten/Mönchengladbach/Würselen) suchen wir Dich schnellstmöglich als 1st / 2nd Level Supporter (m/w/d) Region West - Homeoffice/Außendienst * On-Site-Support an unseren Standorten in der Region West im Rahmen des Ticket-Lifecycles * Du hast eine erfolgreich abgeschlossene Berufsausbildung und verfügst über mehrjährige Erfahrung im IT-Umfeld, idealerweise im IT-Support.
Zur Verstärkung unseres IT-Teams in der Standortbetreuung in der Region West (Gelsenkirchen/Herten/Mönchengladbach/Würselen) suchen wir Dich schnellstmöglich als 1st / 2nd Level Supporter (m/w/d) Region West - Homeoffice/Außendienst * On-Site-Support an unseren Standorten in der Region West im Rahmen des Ticket-Lifecycles * Du hast eine erfolgreich abgeschlossene Berufsausbildung und verfügst über mehrjährige Erfahrung im IT-Umfeld, idealerweise im IT-Support.
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IT-Kaufmann / Servicetechniker (m/w/d)
IT-Kaufmann / Servicetechniker (m/w/d)
ISCAR Germany GmbH
Norddeutschland, Home-Office
Teilweise Home-Office
First- und Second-Level-Support per Telefon, E-Mail und Fernwartung * Erfahrung im IT-Support per Fernzugriff * Moderne Tools und KI-Assistenz für Support, Kommunikation und Dokumentation * Abwechslungsreiche Aufgaben im Remote-Support und beim Kunden vor Ort
First- und Second-Level-Support per Telefon, E-Mail und Fernwartung * Erfahrung im IT-Support per Fernzugriff * Moderne Tools und KI-Assistenz für Support, Kommunikation und Dokumentation * Abwechslungsreiche Aufgaben im Remote-Support und beim Kunden vor Ort
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Bürosachbearbeiter*in (m/w/d) für den Bereich IT‑Anwendungen Haushalt im (vergleichbaren) mittleren Dienst
Bürosachbearbeiter*in (m/w/d) für den Bereich IT‑Anwendungen Haushalt im (vergleichbaren) mittleren Dienst
Bundesamt für Auswärtige Angelegenheiten
Brandenburg an der Havel
Teilweise Home-Office
Sie sind als Anwenderbetreuer*in der SAP‑Module PSM und FI im First-Level-Support tätig und beraten und unterstützen Anwendende.
Sie sind als Anwenderbetreuer*in der SAP‑Module PSM und FI im First-Level-Support tätig und beraten und unterstützen Anwendende.
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Schnelle Bewerbung
Gain exciting insights into various company divisions at national as well as international levels and establish your own international network. * You benefit from mentoring by experienced and peer coaching to support your career goals and promote your personal development * You will acquire skills in areas such as intercultural communication and leading international teams at first-class training courses * Relevant experience, methodical or technical knowledge acquired through first-class internships
Gain exciting insights into various company divisions at national as well as international levels and establish your own international network. * You benefit from mentoring by experienced and peer coaching to support your career goals and promote your personal development * You will acquire skills in areas such as intercultural communication and leading international teams at first-class training courses * Relevant experience, methodical or technical knowledge acquired through first-class internships
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As part of Kyndryl's Legal Department, you'll advise on high-volume IT transactions, support various projects in a dynamic tech environment and help solve various legal issues, working closely with colleagues across Europe and the U.S. in a collaborative, flat-hierarchy international team that values excellence and team spirit. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best. From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day.
As part of Kyndryl's Legal Department, you'll advise on high-volume IT transactions, support various projects in a dynamic tech environment and help solve various legal issues, working closely with colleagues across Europe and the U.S. in a collaborative, flat-hierarchy international team that values excellence and team spirit. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best. From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day.
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Global Accounts Success Manager
Global Accounts Success Manager
Shopify
Remote - EMEA, France, Germany, United Kingdom, Netherlands, Brussels
Shopify's Global Accounts team has supported this mission by educating the largest, highest volume, and most complex merchants on what is possible with our platform. This entails cultivating strong relationships with key stakeholders, including CEOs, CTOs, VPs, & Directors, at both the parent and individual brand level. This involves offering expert advice on best-in-class ecommerce practices, industry trends, API support, ERP integrations, social commerce strategies, analytics, SEO, and conducting site audits, among other responsibilities. * Escalating technical issues to Shopify's support teams when necessary. * Minimum 10 years of experience in customer success or client management, preferably with enterprise-level clients within a technology/software environment. * Excellent communication skills, both verbal and written, enabling you to effectively communicate with individuals at all ...
Shopify's Global Accounts team has supported this mission by educating the largest, highest volume, and most complex merchants on what is possible with our platform. This entails cultivating strong relationships with key stakeholders, including CEOs, CTOs, VPs, & Directors, at both the parent and individual brand level. This involves offering expert advice on best-in-class ecommerce practices, industry trends, API support, ERP integrations, social commerce strategies, analytics, SEO, and conducting site audits, among other responsibilities. * Escalating technical issues to Shopify's support teams when necessary. * Minimum 10 years of experience in customer success or client management, preferably with enterprise-level clients within a technology/software environment. * Excellent communication skills, both verbal and written, enabling you to effectively communicate with individuals at all ...
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Technical Service Representative
Technical Service Representative
Huntsman (Germany) GmbH Huntsman Polyurethanes
Germany - Georgsmarienhutte
Teilweise Home-Office
Provide technical support to our customers, including troubleshooting and application guidance. * Collaborate closely with our and sales department, who will actively support you in this diverse and demanding role. * A high level of flexibility and resilience - In return, we offer you the opportunity to become an integral part of a dynamic, industry-leading company, where safety and ethics always come first.
Provide technical support to our customers, including troubleshooting and application guidance. * Collaborate closely with our and sales department, who will actively support you in this diverse and demanding role. * A high level of flexibility and resilience - In return, we offer you the opportunity to become an integral part of a dynamic, industry-leading company, where safety and ethics always come first.
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Customer Success Manager (m/w/d) KI-Plattform/Beratungskunden - 100% remote möglich (Wohnsitz in Deutschland)
Customer Success Manager (m/w/d) KI-Plattform/Beratungskunden - 100% remote möglich (Wohnsitz in Deutschland)
avenit AG
bundesweit
Teilweise Home-Office
Technischer Support (Level 2–3) • Du bearbeitest komplexere Support- oder Architekturfragen • Remote First : Wenn Du willst, arbeitest Du 100 % remote – mit Wohnsitz in Deutschland
Technischer Support (Level 2–3) • Du bearbeitest komplexere Support- oder Architekturfragen • Remote First : Wenn Du willst, arbeitest Du 100 % remote – mit Wohnsitz in Deutschland