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20 Treffer für Third Level Support Jobs in Berlin im Umkreis von 30 km
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IT Support 2nd und 3rd Level / IT Support Engineer (m/w/d)
IT Support 2nd und 3rd Level / IT Support Engineer (m/w/d)
Amadeus Fire AG
Berlin, Potsdam, Düsseldorf, Mönchengladbach, Dortmund, Essen, Frankfurt, Norderstedt, Hannover
Teilweise Home-Office
Anschreiben nicht erforderlich
Schnelle Bewerbung
Bewerben Sie sich jetzt als IT Support 2nd und 3rd Level / IT Support Engineer (m/w/d). * Entgegennahme und Bearbeitung von komplexen IT-Support-Anfragen im 2nd und 3rd Level * Enge Zusammenarbeit mit dem 1st-Level-Support und anderen Fachabteilungen - Unser Mandant möchte sein IT-Support Team erweitern und ist deshalb auf der Suche nach einem erfahrenen IT-Supporter (m/w/d) in Festanstellung. * Dokumentation der Support-Fälle und Erstellung von Trouble-Tickets
Bewerben Sie sich jetzt als IT Support 2nd und 3rd Level / IT Support Engineer (m/w/d). * Entgegennahme und Bearbeitung von komplexen IT-Support-Anfragen im 2nd und 3rd Level * Enge Zusammenarbeit mit dem 1st-Level-Support und anderen Fachabteilungen - Unser Mandant möchte sein IT-Support Team erweitern und ist deshalb auf der Suche nach einem erfahrenen IT-Supporter (m/w/d) in Festanstellung. * Dokumentation der Support-Fälle und Erstellung von Trouble-Tickets
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Mitarbeiter SAP HCM Payroll / Zeitwirtschaft 2nd / 3rdLevel Support (m/w/d)
Mitarbeiter SAP HCM Payroll / Zeitwirtschaft 2nd / 3rdLevel Support (m/w/d)
Sopra Steria
bundesweit, Berlin, Frankfurt, Hamburg, Köln, Leipzig, München
Teilweise Home-Office
Anschreiben nicht erforderlich
Die Durchführung von Customizingaktivitäten, die Erstellung / Anpassung von Rechenregeln und Schemen sowie die Unterstützung bei Support Package Einspielungen sind dir nicht fremd
Die Durchführung von Customizingaktivitäten, die Erstellung / Anpassung von Rechenregeln und Schemen sowie die Unterstützung bei Support Package Einspielungen sind dir nicht fremd
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Second- und Third-Level-Support
Second- und Third-Level-Support
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Systems Engineer – Secure Messaging (m/w/d)
Systems Engineer – Secure Messaging (m/w/d)
BWI GmbH
Bonn, Frankfurt, Hamburg, München, Nürnberg, Ulm, Berlin, Leipzig
Teilweise Home-Office
Schnelle Bewerbung
Second- und Third-Level-Support im Rahmen des Incident-Managements, sowie fachübergreifende Zusammenarbeit mit anderen internen Teams
Second- und Third-Level-Support im Rahmen des Incident-Managements, sowie fachübergreifende Zusammenarbeit mit anderen internen Teams
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Senior Consultant SAP Logistik - Managed Services (w/m/d)
Senior Consultant SAP Logistik - Managed Services (w/m/d)
Scheer Group
Saarbrücken, München, Hamburg, Leipzig, Freiburg im Breisgau, Berlin
Teilweise Home-Office
Anschreiben nicht erforderlich
Schnelle Bewerbung
Fehleranalyse inklusive Störungsbehebung im Second und Third Level Support
Fehleranalyse inklusive Störungsbehebung im Second und Third Level Support
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SAP S/4HANA Finance Berater (m/w/d) - SAP S/4HANA Finance Consultant
SAP S/4HANA Finance Berater (m/w/d) - SAP S/4HANA Finance Consultant
Ratbacher GmbH
Köln, Bamberg, Berlin, Mainz, Kassel
Anschreiben nicht erforderlich
Second und Third Level Support gehört ebenfalls zu Ihrem Aufgabengebiet, während Sie SAP-Projekte leiten und externe Dienstleister steuern
Second und Third Level Support gehört ebenfalls zu Ihrem Aufgabengebiet, während Sie SAP-Projekte leiten und externe Dienstleister steuern
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Schnelle Bewerbung
Second/Third-Level-Support der Microsoft Plattform * Mehrjährige praktische Erfahrung im Betrieb und Support von Microsoft 365 oder vergleichbaren Systemlandschaften bringen Sie mit
Second/Third-Level-Support der Microsoft Plattform * Mehrjährige praktische Erfahrung im Betrieb und Support von Microsoft 365 oder vergleichbaren Systemlandschaften bringen Sie mit
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Schnelle Bewerbung
Sie betreuen und bieten Support im Soft- und Hardwarebereich
Sie betreuen und bieten Support im Soft- und Hardwarebereich
Schnelle Bewerbung
Sie betreuen und bieten Support im Soft- und Hardwarebereich
Sie betreuen und bieten Support im Soft- und Hardwarebereich
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Product Owner (m/w/d)
Product Owner (m/w/d)
PROSOZ Herten GmbH
Home-Office, bundesweit - Frankfurt am Main, Berlin, Dresden, München, Leipzig, Köln, Düsseldorf
Teilweise Home-Office
Du bewertest und priorisierst eingehende Kund*innenmeldungen im Third-Level-Support (Meldungs- und Anforderungsmanagement)
Du bewertest und priorisierst eingehende Kund*innenmeldungen im Third-Level-Support (Meldungs- und Anforderungsmanagement)
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Technischer Support: Bearbeitung von Second- und Third-Level-Support-Anfragen * Dokumentation: Nachverfolgung von Aufgaben sowie saubere Dokumentation von Projekt- und Supportthemen * Teamabstimmung: Enge Abstimmung mit internen Engineering-, Support- und Produktteams * Prozessentwicklung: Mitwirkung an der Weiterentwicklung von Support- und Automatisierungsprozessen
Technischer Support: Bearbeitung von Second- und Third-Level-Support-Anfragen * Dokumentation: Nachverfolgung von Aufgaben sowie saubere Dokumentation von Projekt- und Supportthemen * Teamabstimmung: Enge Abstimmung mit internen Engineering-, Support- und Produktteams * Prozessentwicklung: Mitwirkung an der Weiterentwicklung von Support- und Automatisierungsprozessen
NEU
Noch nichts dabei? Es gibt 9 weitere Jobs, die zu deiner Suche passen könnten
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Support the in transforming the current Business Continuity Management framework into a broader Operational Resilience capability, including DORA requirements, critical service continuity, and third-party resilience controls * Support the operational resilience agenda including third-party / ICT dependency risk and DORA compliance * Lead or support resilience assessments of critical third-party and outsourced service providers, including key dependencies, concentration risks, and substitution planning * Support the integration of BCM into the broader CIFS risk framework, ensuring alignment with Operational Risk, Third Party Risk Management, and ICT Risk * Support the definition and continuous enhancement of BCM strategy, policies, procedures, methodology, and standards in alignment with regulatory requirements (e.g., DORA, MaRisk) and industry best practices
Support the in transforming the current Business Continuity Management framework into a broader Operational Resilience capability, including DORA requirements, critical service continuity, and third-party resilience controls * Support the operational resilience agenda including third-party / ICT dependency risk and DORA compliance * Lead or support resilience assessments of critical third-party and outsourced service providers, including key dependencies, concentration risks, and substitution planning * Support the integration of BCM into the broader CIFS risk framework, ensuring alignment with Operational Risk, Third Party Risk Management, and ICT Risk * Support the definition and continuous enhancement of BCM strategy, policies, procedures, methodology, and standards in alignment with regulatory requirements (e.g., DORA, MaRisk) and industry best practices
NEU
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You will be working as a Mid or Senior Level Developer in an environment where formal and on-the-job training is a priority, and you will learn a lot. * Produce and maintain high-quality technical and functional documentation (including decision records) to support operational excellence and auditability * Own integrations with third-party systems and payment networks, ensuring robust contracts, backwards compatibility, and smooth coordination through testing and rollout
You will be working as a Mid or Senior Level Developer in an environment where formal and on-the-job training is a priority, and you will learn a lot. * Produce and maintain high-quality technical and functional documentation (including decision records) to support operational excellence and auditability * Own integrations with third-party systems and payment networks, ensuring robust contracts, backwards compatibility, and smooth coordination through testing and rollout
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Software Engineer Smalltalk (all genders)
Software Engineer Smalltalk (all genders)
adesso insurance solutions GmbH
Berlin, Hamburg, München, Köln, Frankfurt, Stuttgart, Leipzig, Dortmund
Teilweise Home-Office
Technischer Support: Im Third-Level unterstützt du das Support-Team bei technischen Fragen zur Software. * Sprachkenntnisse: Du besitzt sehr gute Deutschkenntnisse in Wort und Schrift (mindestens C1-Level).
Technischer Support: Im Third-Level unterstützt du das Support-Team bei technischen Fragen zur Software. * Sprachkenntnisse: Du besitzt sehr gute Deutschkenntnisse in Wort und Schrift (mindestens C1-Level).
Develop KPIs and KRIs that support the monitoring of ICT third-party risks and reporting to the 2nd line of defense. * Execute and coordinate ICT Risk Assessments and ICT Audits for third-party tools and services, collaborating closely with Third-Party service providers, Product Owners, Security Engineers, and Data Privacy. * Ability to communicate complex technical concepts clearly to both technical peers and non-technical stakeholders of all levels. * A relocation package with visa support for those who need it - We're here to support you!
Develop KPIs and KRIs that support the monitoring of ICT third-party risks and reporting to the 2nd line of defense. * Execute and coordinate ICT Risk Assessments and ICT Audits for third-party tools and services, collaborating closely with Third-Party service providers, Product Owners, Security Engineers, and Data Privacy. * Ability to communicate complex technical concepts clearly to both technical peers and non-technical stakeholders of all levels. * A relocation package with visa support for those who need it - We're here to support you!
Support the in transforming the current Business Continuity Management framework into a broader Operational Resilience capability, including DORA requirements, critical service continuity, and third-party resilience controls * Support the operational resilience agenda including third-party / ICT dependency risk and DORA compliance * Lead or support resilience assessments of critical third-party and outsourced service providers, including key dependencies, concentration risks, and substitution planning * Support the integration of BCM into the broader CIFS risk framework, ensuring alignment with Operational Risk, Third Party Risk Management, and ICT Risk * Support the definition and continuous enhancement of BCM strategy, policies, procedures, methodology, and standards in alignment with regulatory requirements (e.g., DORA, MaRisk) and industry best practices
Support the in transforming the current Business Continuity Management framework into a broader Operational Resilience capability, including DORA requirements, critical service continuity, and third-party resilience controls * Support the operational resilience agenda including third-party / ICT dependency risk and DORA compliance * Lead or support resilience assessments of critical third-party and outsourced service providers, including key dependencies, concentration risks, and substitution planning * Support the integration of BCM into the broader CIFS risk framework, ensuring alignment with Operational Risk, Third Party Risk Management, and ICT Risk * Support the definition and continuous enhancement of BCM strategy, policies, procedures, methodology, and standards in alignment with regulatory requirements (e.g., DORA, MaRisk) and industry best practices
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Onboarding Implementation Consultant (f/m/d)
Onboarding Implementation Consultant (f/m/d)
IDnow GmbH
Berlin, Berlin, Germany; München, Bavaria, Germany
Teilweise Home-Office
Support the pre-sale process including technical workshops, costed SoWs, and high-level project plans. * Manage end-to-end technical implementation: REST API integration, Mobile SDK deployments (iOS, Android, React Native), identity flow configuration, and third-party system connections. * Develop and maintain a living integration map for each customer (architecture, data flows, authentication model, SDK/API usage patterns, third-party dependencies) — handed over to the CSM at handoff. * Build and maintain strong relationships with technical decision-makers (data standards, programming, IT architecture, security) and articulate benefits at all stakeholder levels to drive buy-in. * Ability to identify benefits that are relevant for all levels to improve the buy-in of customers. * We make your remote work comfy: we provide support on equipment and offer flexible working hours.
Support the pre-sale process including technical workshops, costed SoWs, and high-level project plans. * Manage end-to-end technical implementation: REST API integration, Mobile SDK deployments (iOS, Android, React Native), identity flow configuration, and third-party system connections. * Develop and maintain a living integration map for each customer (architecture, data flows, authentication model, SDK/API usage patterns, third-party dependencies) — handed over to the CSM at handoff. * Build and maintain strong relationships with technical decision-makers (data standards, programming, IT architecture, security) and articulate benefits at all stakeholder levels to drive buy-in. * Ability to identify benefits that are relevant for all levels to improve the buy-in of customers. * We make your remote work comfy: we provide support on equipment and offer flexible working hours.
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Schnelle Bewerbung
Our technology simplifies complex processes, such as the creation of inspection reports, and raises quality standards in production to a new level. You'll ensure cleanly structured modules, clear domain models, and well-defined interfaces between the frontend, ML services, and third-party systems. * Fluent English (business-level proficiency). Every team member receives support to apply AI in daily work, including your own Claude Code or Cursor license.
Our technology simplifies complex processes, such as the creation of inspection reports, and raises quality standards in production to a new level. You'll ensure cleanly structured modules, clear domain models, and well-defined interfaces between the frontend, ML services, and third-party systems. * Fluent English (business-level proficiency). Every team member receives support to apply AI in daily work, including your own Claude Code or Cursor license.
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There are times you'll need to implement a new feature in a backend service, support with new infrastructure setups, or investigate an issue causing disruption to our business. You recognise the characteristics of your audience and adjust the level of detail accordingly. The teams we support use a few different languages such as Python and Ruby, plus a variety of other services. * Support for your setup while working from home - Do not respond to job offers from third parties claiming to recruit on behalf of Remerge, or individuals impersonating as Remerge employees offering freelance or remote work opportunities.
There are times you'll need to implement a new feature in a backend service, support with new infrastructure setups, or investigate an issue causing disruption to our business. You recognise the characteristics of your audience and adjust the level of detail accordingly. The teams we support use a few different languages such as Python and Ruby, plus a variety of other services. * Support for your setup while working from home - Do not respond to job offers from third parties claiming to recruit on behalf of Remerge, or individuals impersonating as Remerge employees offering freelance or remote work opportunities.
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We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. You will serves as an expert technical resource reporting to a site's Data Center Facility Manager and interacting with onsite Engineering Operations Technicians (EOT) and any third party vendors. Being the singular focal point for all facility operations within a given data center, you will support Amazon within its owned and operated data centers. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime. These projects involve large amounts of independent work as well as collaboration with external support groups including ...
We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. You will serves as an expert technical resource reporting to a site's Data Center Facility Manager and interacting with onsite Engineering Operations Technicians (EOT) and any third party vendors. Being the singular focal point for all facility operations within a given data center, you will support Amazon within its owned and operated data centers. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime. These projects involve large amounts of independent work as well as collaboration with external support groups including ...
3 passende Jobs liegen außerhalb deiner Region
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Werde Teil unseres Teams als 3rd Level Support Opus::L (m/w/d) in Essen oder Remote bei der Dedalus Labor GmbH, einem der weltweit führenden Unternehmen im Bereich Gesundheitstechnologie, und leiste an unserem Standort die beste Arbeit deiner Karriere. * Schulung und Wissenstransfer in den Supportteams
Werde Teil unseres Teams als 3rd Level Support Opus::L (m/w/d) in Essen oder Remote bei der Dedalus Labor GmbH, einem der weltweit führenden Unternehmen im Bereich Gesundheitstechnologie, und leiste an unserem Standort die beste Arbeit deiner Karriere. * Schulung und Wissenstransfer in den Supportteams
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(Senior) IT-Anwendungsbetreuer / Application Manager (m/w/d)
(Senior) IT-Anwendungsbetreuer / Application Manager (m/w/d)
Avision GmbH
Deutschland, Homeoffice, remote
Annahme, Analyse und Behebung von Incidents (Störungen) sowie Service Requests (Anfragen und Sonderaufgaben) im Third-Level-Support * Gewährleistung der Einhaltung vereinbarter Service Level Agreements (SLAs), inklusive der definierten Reaktions- und Störungsbehebungszeiten
Annahme, Analyse und Behebung von Incidents (Störungen) sowie Service Requests (Anfragen und Sonderaufgaben) im Third-Level-Support * Gewährleistung der Einhaltung vereinbarter Service Level Agreements (SLAs), inklusive der definierten Reaktions- und Störungsbehebungszeiten
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Senior Legal Counsel (m/f/d)
Senior Legal Counsel (m/f/d)
Greencells GmbH
Saarbrücken, Frankfurt am Main, bundesweit, Home-Office
Teilweise Home-Office
Support the development and implementation of compliance frameworks, policies, and guidelines, including areas such as anti-bribery, sanctions, business ethics, and third-party risk management - This is an exciting opportunity to play a key role in international solar EPC projects, manage complex contracts, and support Greencells' continued growth in Europe. * Support the business in EPC-related claims and dispute resolution across multiple jurisdictions * Support management in assessing legal exposure and identifying commercially viable dispute resolution strategies * Provides sound, detail-oriented legal advice while aligning with the technical and commercial realities of projects to effectively support business objectives * Hands-on team player with a collaborative mindset and a high level of accountability
Support the development and implementation of compliance frameworks, policies, and guidelines, including areas such as anti-bribery, sanctions, business ethics, and third-party risk management - This is an exciting opportunity to play a key role in international solar EPC projects, manage complex contracts, and support Greencells' continued growth in Europe. * Support the business in EPC-related claims and dispute resolution across multiple jurisdictions * Support management in assessing legal exposure and identifying commercially viable dispute resolution strategies * Provides sound, detail-oriented legal advice while aligning with the technical and commercial realities of projects to effectively support business objectives * Hands-on team player with a collaborative mindset and a high level of accountability
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Bei der Digitalisierung ihrer komplexen Prozesse vertrauen marktführende Unternehmen auf unsere Expertise und Umsetzungsstärke. * Entwicklung und Optimierung von Digitalisierungsmaßnahmen für betriebliche Prozesse * quo connect management consulting GmbH * Berlin * Feste Anstellung * Vollzeit - Worum es geht - Die Ziele der Mobilitätswende stellen den Schienenverkehr vor große Herausforderungen. Sie zu erreichen, erfordert den effektiven Einsatz moderner IT-Lösungen zur Erhebung und Nutzung von Betriebsdaten sowie zur Steuerung betrieblicher Prozesse. Als Teil unseres Teams gestalten Sie diese - IT-Lösungen und deren Einführung hands-on mit und finden in spannenden Projekten vielseitige Aufgaben und hervorragende Entwicklungsmöglichkeiten. Wer wir sind - quo connect zählt zu den renommierten Unternehmensberatungen im Bereich Flotten- und Instandhaltungsmanagement.
We are seeking an IT Audit Manager to drive impact at N26, by taking ownership of the end-to-end IT audit cycle. Beyond audits, you'll stay ahead of the evolving IT risk landscape - partnering with teams to strengthen controls, improve processes, and embed best practices across the organization. * Own and execute the full IT audit cycle, covering risk and control management to ensure operational effectiveness, system reliability, and compliance with all relevant regulations and directives * Significant experience as an Internal IT Auditor in an international company operating in a regulated environment, preferably within a bank, financial institution, fintech, or an audit/consulting firm. * Knowledge and experience in cloud infrastructure audits and corporate IT infrastructure environments, including modern IT architectures and third-party service dependencies.
We are seeking an IT Audit Manager to drive impact at N26, by taking ownership of the end-to-end IT audit cycle. Beyond audits, you'll stay ahead of the evolving IT risk landscape - partnering with teams to strengthen controls, improve processes, and embed best practices across the organization. * Own and execute the full IT audit cycle, covering risk and control management to ensure operational effectiveness, system reliability, and compliance with all relevant regulations and directives * Significant experience as an Internal IT Auditor in an international company operating in a regulated environment, preferably within a bank, financial institution, fintech, or an audit/consulting firm. * Knowledge and experience in cloud infrastructure audits and corporate IT infrastructure environments, including modern IT architectures and third-party service dependencies.