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4.413 Treffer für Customer Experience Management Jobs in München im Umkreis von 30 km
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Darüber hinaus konntest du bereits erste Erfahrungen in Customer Insights, Market Analytics, Business Intelligence, Customer Experience Management oder Datenanalyse sammeln. * Customer Insights und Customer Experience: Du führst Kundenbefragungen hinsichtlich Zufriedenheit durch und analysierst daraus das Feedback, Kundenverhalten und relevante Kontaktpunkte entlang der Customer Journey. In unserer Abteilung Unternehmensentwicklung, Produktmanagement & Marketing gestaltest du aktiv die Zukunft der Immobilienbranche mit – im Zentrum: die Weiterentwicklung unserer Heizkostenabrechnung und deren Geräteinfrastruktur als Basis für neue (u.a.) datenbasierte Mehrwertdienstleistungen als Schlüssel zur CO₂-Reduktion im Gebäudesektor. Dabei arbeitest du bereichsübergreifend mit Vertrieb, Produktmanagement, Unternehmensentwicklung und IT zusammen.
Darüber hinaus konntest du bereits erste Erfahrungen in Customer Insights, Market Analytics, Business Intelligence, Customer Experience Management oder Datenanalyse sammeln. * Customer Insights und Customer Experience: Du führst Kundenbefragungen hinsichtlich Zufriedenheit durch und analysierst daraus das Feedback, Kundenverhalten und relevante Kontaktpunkte entlang der Customer Journey. In unserer Abteilung Unternehmensentwicklung, Produktmanagement & Marketing gestaltest du aktiv die Zukunft der Immobilienbranche mit – im Zentrum: die Weiterentwicklung unserer Heizkostenabrechnung und deren Geräteinfrastruktur als Basis für neue (u.a.) datenbasierte Mehrwertdienstleistungen als Schlüssel zur CO₂-Reduktion im Gebäudesektor. Dabei arbeitest du bereichsübergreifend mit Vertrieb, Produktmanagement, Unternehmensentwicklung und IT zusammen.
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Schnelle Bewerbung
hast Du bereits erfolgreich Strategie- und Business-Konzepte in den Bereichen CRM, Customer Centricity, Marketing, Sales, Service, Loyalty Management, Customer Experience Management, Customer Intelligence, Vertriebs- oder Prozessmanagement operativ umgesetzt. Als vielfach ausgezeichnete, unabhängige Expertenberatung widmen wir uns seit vielen Jahren der Customer Centricity.
hast Du bereits erfolgreich Strategie- und Business-Konzepte in den Bereichen CRM, Customer Centricity, Marketing, Sales, Service, Loyalty Management, Customer Experience Management, Customer Intelligence, Vertriebs- oder Prozessmanagement operativ umgesetzt. Als vielfach ausgezeichnete, unabhängige Expertenberatung widmen wir uns seit vielen Jahren der Customer Centricity.
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Senior Consultant (w/m/d) Sales, Marketing & Pricing
Senior Consultant (w/m/d) Sales, Marketing & Pricing
Horváth
Berlin, Düsseldorf, Frankfurt, Hamburg, München, Stuttgart
Teilweise Home-Office
Du verantwortest abwechslungsreiche und anspruchsvolle (Teil-)Projekte mit den Schwerpunkten Sales & Marketing Transformation, Service Optimierung, Customer Experience Management, digitaler Vertrieb, Commercial Steering, CRM sowie Topline Excellence und/ oder Pricing von der Konzeption bis zur Umsetzung. * Deine Fachexpertise: Du bringst mehrjährige Erfahrung mit in Themen wie Vertriebsstrategie, Vertriebsprozesse, Vertriebsorganisation, Marktsegmentierung und Kundensegmentierung, Digital Sales, Pricing, Customer Experience Management, CRM-Konzeption und CRM-Umsetzung oder im Bereich der strategischen Marktanalyse - entweder auf Beratungs- oder Kundenseite. Als unabhängige, internationale Managementberatung begegnen wir täglich spannenden Aufgaben und Kunden. Du agierst und berätst auf Augenhöhe – von den Mitarbeitenden bis zum Top-Management.
Du verantwortest abwechslungsreiche und anspruchsvolle (Teil-)Projekte mit den Schwerpunkten Sales & Marketing Transformation, Service Optimierung, Customer Experience Management, digitaler Vertrieb, Commercial Steering, CRM sowie Topline Excellence und/ oder Pricing von der Konzeption bis zur Umsetzung. * Deine Fachexpertise: Du bringst mehrjährige Erfahrung mit in Themen wie Vertriebsstrategie, Vertriebsprozesse, Vertriebsorganisation, Marktsegmentierung und Kundensegmentierung, Digital Sales, Pricing, Customer Experience Management, CRM-Konzeption und CRM-Umsetzung oder im Bereich der strategischen Marktanalyse - entweder auf Beratungs- oder Kundenseite. Als unabhängige, internationale Managementberatung begegnen wir täglich spannenden Aufgaben und Kunden. Du agierst und berätst auf Augenhöhe – von den Mitarbeitenden bis zum Top-Management.
Noch nichts dabei? Es gibt 4410 weitere Jobs, die zu deiner Suche passen könnten
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Senior Customer Experience Solution Engineer (m/w/d)
Senior Customer Experience Solution Engineer (m/w/d)
Sopra Steria
bundesweit, Berlin, Frankfurt, Hamburg, Köln, Leipzig, München
Teilweise Home-Office
Anschreiben nicht erforderlich
Wir sind als eine der führenden europäischen Management- und Technologieberatungen ein echter Tech-Player. * Als Trusted Advisor berätst du unsere Kunden auf Fach‑ und Managementebene zu technologischen und architektonischen Fragestellungen * Stark ausgeprägte Präsentations‑, Kommunikations‑ und Beratungsfähigkeiten im Umgang mit Fach‑ und Management‑Stakeholdern
Wir sind als eine der führenden europäischen Management- und Technologieberatungen ein echter Tech-Player. * Als Trusted Advisor berätst du unsere Kunden auf Fach‑ und Managementebene zu technologischen und architektonischen Fragestellungen * Stark ausgeprägte Präsentations‑, Kommunikations‑ und Beratungsfähigkeiten im Umgang mit Fach‑ und Management‑Stakeholdern
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Sicherstellung eines hohen Servicelevels und einer positiven Customer Experience Was machen Sie als Sachbearbeiter (m/w/d) Ordermanagement bei DR.SCHNELL * Unterstützung bei der Optimierung unserer Prozesse im Ordermanagement
Sicherstellung eines hohen Servicelevels und einer positiven Customer Experience Was machen Sie als Sachbearbeiter (m/w/d) Ordermanagement bei DR.SCHNELL * Unterstützung bei der Optimierung unserer Prozesse im Ordermanagement
Allianz Investment Management SE - Allianz Group is one of the most trusted insurance and asset management companies in the world. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future – for our customers and for the world around us. As a member of our team at Allianz Investment Management SE you will analyse, monitor and help to steer the € 15bn investment portfolio of Allianz Global Corporate & Specialty, the leading industrial property and casualty insurance company world-wide. * Contribute to investment analysis and decision proposals for the top management * Learn how to develop and implement the Strategic Asset Allocation based on Asset-/Liability-Management and sustainability standards
Allianz Investment Management SE - Allianz Group is one of the most trusted insurance and asset management companies in the world. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future – for our customers and for the world around us. As a member of our team at Allianz Investment Management SE you will analyse, monitor and help to steer the € 15bn investment portfolio of Allianz Global Corporate & Specialty, the leading industrial property and casualty insurance company world-wide. * Contribute to investment analysis and decision proposals for the top management * Learn how to develop and implement the Strategic Asset Allocation based on Asset-/Liability-Management and sustainability standards
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Senior Product Manager - Materials Management (d/f/m)
Senior Product Manager - Materials Management (d/f/m)
4flow
Berlin, Düsseldorf, Hamburg, Heidelberg, München, Rüsselsheim, Stuttgart
Teilweise Home-Office
Embed best‑practice materials management workflows into product design, data structures, and user experience. * At least 6 years of product management experience, ideally with a strong background in supply chain systems - In addition, planning results can be combined with transportation processing and accounting for integrated transportation management. * Lead product discovery and delivery for materials and inventory management solutions for our global supply chain clients. * Conduct market research and customer interviews across regions and prioritize the product backlog based on business impact and feasibility. * Hands‑on expertise with SAP Materials Management (SAP MM/IM). ; experience with additional ERP systems such as Oracle is a plus * Ability to turn practical materials‑management knowledge into digital processes such as workflows or user journeys.
Embed best‑practice materials management workflows into product design, data structures, and user experience. * At least 6 years of product management experience, ideally with a strong background in supply chain systems - In addition, planning results can be combined with transportation processing and accounting for integrated transportation management. * Lead product discovery and delivery for materials and inventory management solutions for our global supply chain clients. * Conduct market research and customer interviews across regions and prioritize the product backlog based on business impact and feasibility. * Hands‑on expertise with SAP Materials Management (SAP MM/IM). ; experience with additional ERP systems such as Oracle is a plus * Ability to turn practical materials‑management knowledge into digital processes such as workflows or user journeys.
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Du bist Teil des Customer Service Leadership Teams und arbeitest gemeinsam mit den anderen an einer herausragenden Customer Experience und bringst teamübergreifende Verbesserungsansätze ein. * Führe und entwickle ein starkes Customer Service Team: Du unterstützt deine Teammitglieder gezielt in ihrer fachlichen und persönlichen Weiterentwicklung – durch individuelles Coaching, regelmäßige Feedbackgespräche und klare Entwicklungspläne. * Steigere Performance und Servicequalität: Du setzt klare, motivierende Ziele, steuerst Performance und Qualität anhand relevanter KPIs und unterstützt dein Team mit modernen Customer-Service-Standards und Trainings. Durch strukturiertes Wissensmanagement stellst du eine konstant hohe Servicequalität sicher. * Optimiere Prozesse und Tools datengetrieben: Du analysierst bestehende Customer-Service-Prozesse, identifizierst ...
Du bist Teil des Customer Service Leadership Teams und arbeitest gemeinsam mit den anderen an einer herausragenden Customer Experience und bringst teamübergreifende Verbesserungsansätze ein. * Führe und entwickle ein starkes Customer Service Team: Du unterstützt deine Teammitglieder gezielt in ihrer fachlichen und persönlichen Weiterentwicklung – durch individuelles Coaching, regelmäßige Feedbackgespräche und klare Entwicklungspläne. * Steigere Performance und Servicequalität: Du setzt klare, motivierende Ziele, steuerst Performance und Qualität anhand relevanter KPIs und unterstützt dein Team mit modernen Customer-Service-Standards und Trainings. Durch strukturiertes Wissensmanagement stellst du eine konstant hohe Servicequalität sicher. * Optimiere Prozesse und Tools datengetrieben: Du analysierst bestehende Customer-Service-Prozesse, identifizierst ...
Werkstudent:in Content und Digital Brand Management (m/w/d)
Werkstudent:in Content und Digital Brand Management (m/w/d)
Winona Flex Germany GmbH
München
Teilweise Home-Office
In Deutschland unterstützen wir vor allem SaaS- und Softwareunternehmen bei ihrer Skalierung, indem wir Top-Führungskräfte und Spezialisten für IT, Vertrieb und Customer Experience gewinnen. Als spezialisierte Beratung für Search und Interim Management bringen wir die richtigen Unternehmen mit den richtigen Menschen zusammen. Parallel dazu bietet unser Geschäftsbereich Freelance & Interim Management agile Lösungen für kurzfristige Business Needs. * Du konntest bereits erste praktische Erfahrungen im Bereich Social Media, in der Content-Erstellung oder im Umgang mit Content-Management-Systemen (CMS) sammeln.
In Deutschland unterstützen wir vor allem SaaS- und Softwareunternehmen bei ihrer Skalierung, indem wir Top-Führungskräfte und Spezialisten für IT, Vertrieb und Customer Experience gewinnen. Als spezialisierte Beratung für Search und Interim Management bringen wir die richtigen Unternehmen mit den richtigen Menschen zusammen. Parallel dazu bietet unser Geschäftsbereich Freelance & Interim Management agile Lösungen für kurzfristige Business Needs. * Du konntest bereits erste praktische Erfahrungen im Bereich Social Media, in der Content-Erstellung oder im Umgang mit Content-Management-Systemen (CMS) sammeln.
Allianz Investment Management SE - Allianz Group is one of the most trusted insurance and asset management companies in the world. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future – for our customers and for the world around us. Key requirements / Skills / Experience * Previous work experience in investment related fields would be a plus. Experience & Key skills
Allianz Investment Management SE - Allianz Group is one of the most trusted insurance and asset management companies in the world. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future – for our customers and for the world around us. Key requirements / Skills / Experience * Previous work experience in investment related fields would be a plus. Experience & Key skills
NEU
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Senior Investment Strategist (m/f/d) - Global Rates, Macro & FX
Senior Investment Strategist (m/f/d) - Global Rates, Macro & FX
Allianz Investment Management SE
München
Teilweise Home-Office
10 years+ of experience in investment and/or asset management * Allianz Investment Management SE - Allianz Group is one of the most trusted insurance and asset management companies in the world. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future – for our customers and for the world around us. Working closely with the global Allianz Investment Management network, Group Economic Research, and asset managers, the strategy is tailored to the specific needs of each portfolio. Key Requirements/Skills/Experience
10 years+ of experience in investment and/or asset management * Allianz Investment Management SE - Allianz Group is one of the most trusted insurance and asset management companies in the world. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future – for our customers and for the world around us. Working closely with the global Allianz Investment Management network, Group Economic Research, and asset managers, the strategy is tailored to the specific needs of each portfolio. Key Requirements/Skills/Experience
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Schnelle Bewerbung
A keen interest in, or practical experience with, AI, digital innovation, and project management Are you well-versed in theory and now looking for practical experience in a dynamic company? * Support customer master data harmonization by identifying inconsistencies and data preparation
A keen interest in, or practical experience with, AI, digital innovation, and project management Are you well-versed in theory and now looking for practical experience in a dynamic company? * Support customer master data harmonization by identifying inconsistencies and data preparation
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Schnelle Bewerbung
Strong customer focus with proven experience in customer relations and technical communication - Our customers include international manufacturers of LEDs, display technology and automotive accessories as well as notable testing laboratories and research institutions. * International Sales and Channel Management with a regional focus on Asia, especially China, Taiwan, and/or other Asian countries * Understand customer requirements and propose tailored solutions and system configurations for quotations * Contribute to requirement engineering and support Product Management in the ongoing development of the product portfolio * Train and enable the local sales and application staff at the local partner companies as well as provide second-level support to customers * Several years of experience in international technical sales, ideally in the field of photonics, optics, or measurement technology
Strong customer focus with proven experience in customer relations and technical communication - Our customers include international manufacturers of LEDs, display technology and automotive accessories as well as notable testing laboratories and research institutions. * International Sales and Channel Management with a regional focus on Asia, especially China, Taiwan, and/or other Asian countries * Understand customer requirements and propose tailored solutions and system configurations for quotations * Contribute to requirement engineering and support Product Management in the ongoing development of the product portfolio * Train and enable the local sales and application staff at the local partner companies as well as provide second-level support to customers * Several years of experience in international technical sales, ideally in the field of photonics, optics, or measurement technology
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At least 3 years of professional experience in Project Management of AI solutions * Experience in stakeholder management * With your organizational and project management skills, you will enable our to focus on technical, high-quality solutions * Experiences in Feature Engineering, Unsupervised & Supervised Learning, Prompt Engineering, RAG, Model deployment and operation in the cloud * Professional experience as a Product Owner * Experience in handling project budgets * Experience with cloud-deployed AI solutions for clients * The ability to understand customer needs and solve real-world problems * Strong communication, presentation, and Project Management skills
At least 3 years of professional experience in Project Management of AI solutions * Experience in stakeholder management * With your organizational and project management skills, you will enable our to focus on technical, high-quality solutions * Experiences in Feature Engineering, Unsupervised & Supervised Learning, Prompt Engineering, RAG, Model deployment and operation in the cloud * Professional experience as a Product Owner * Experience in handling project budgets * Experience with cloud-deployed AI solutions for clients * The ability to understand customer needs and solve real-world problems * Strong communication, presentation, and Project Management skills
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(Senior) Manager (all genders) Aerospace – OEM Strategy
(Senior) Manager (all genders) Aerospace – OEM Strategy
Porsche Consulting GmbH
Stuttgart, München, Hamburg, Berlin, Frankfurt am Main
Inspiring, holistic and multiple project management, e.g. to transform functional perimeters and entire companies towards customer centric thinking and efficient end-to-end processes and organizations * Several years of professional experience in strategy consulting with a focus on aerospace — ideally supplemented by line or management experience in the international aerospace industry * Practical experience in project management — from defining objectives to team composition, task differentiation, and team leadership to success tracking and successful project completion - With more than 900 employees around the globe, Porsche Consulting is one of the world's leading management consultancies. * Management and control of consulting projects focusing on strategic challenges of OEMs and suppliers in the global markets for aircraft, passenger and cargo drones
Inspiring, holistic and multiple project management, e.g. to transform functional perimeters and entire companies towards customer centric thinking and efficient end-to-end processes and organizations * Several years of professional experience in strategy consulting with a focus on aerospace — ideally supplemented by line or management experience in the international aerospace industry * Practical experience in project management — from defining objectives to team composition, task differentiation, and team leadership to success tracking and successful project completion - With more than 900 employees around the globe, Porsche Consulting is one of the world's leading management consultancies. * Management and control of consulting projects focusing on strategic challenges of OEMs and suppliers in the global markets for aircraft, passenger and cargo drones
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(Senior) Consultant Unternehmensberatung - Business Transformation (Financial Services) (w/m/d)
(Senior) Consultant Unternehmensberatung - Business Transformation (Financial Services) (w/m/d)
EY Deutschland
München, Frankfurt/Main, Hamburg
Anschreiben nicht erforderlich
Entwicklung kundenzentrierter Strategien und Finanzprodukte - Design innovativer Customer Journeys und Services sowie Konzeption und Begleitung von Produkteinführungen unter Nutzung moderner Technologien wie Customer Data-Plattformen und Experience Management Systemen * Projektmanagement und Unterstützung bei der Steuerung komplexer Transformationen mit agilen und klassischen Projektmanagement-Methoden und unter Einsatz modernster Technologien
Entwicklung kundenzentrierter Strategien und Finanzprodukte - Design innovativer Customer Journeys und Services sowie Konzeption und Begleitung von Produkteinführungen unter Nutzung moderner Technologien wie Customer Data-Plattformen und Experience Management Systemen * Projektmanagement und Unterstützung bei der Steuerung komplexer Transformationen mit agilen und klassischen Projektmanagement-Methoden und unter Einsatz modernster Technologien
(Senior) Consultant (all genders) Aviation Strategy
(Senior) Consultant (all genders) Aviation Strategy
Porsche Consulting GmbH
Stuttgart, München, Hamburg, Berlin, Frankfurt am Main
Professional experience in airline, airport or MRO management ideally in a consulting environment - With more than 900 employees around the globe, Porsche Consulting is one of the world's leading management consultancies. * Building on practical experience to re-organize airline or airport functions * Transforming airlines, airport and MRO organizations to constantly deliver high performance and customer centricity * Taking responsibility for sub-projects, presenting at Management Board level and actively contributing own ideas for our further development * Experience in strategy development and implementation for airlines or airports
Professional experience in airline, airport or MRO management ideally in a consulting environment - With more than 900 employees around the globe, Porsche Consulting is one of the world's leading management consultancies. * Building on practical experience to re-organize airline or airport functions * Transforming airlines, airport and MRO organizations to constantly deliver high performance and customer centricity * Taking responsibility for sub-projects, presenting at Management Board level and actively contributing own ideas for our further development * Experience in strategy development and implementation for airlines or airports
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Schnelle Bewerbung
Based on values such as trust, appreciation, and accountability we all work together to shape the future – boldly, customer-focused and with a strong team spirit. * During your internship, you will actively support Group Controlling in the preparation of management reporting and in the analysis of monthly KPIs * In addition, you will contribute to the preparation of monthly financial statements, plan‑vs‑actual analyses and financial forecasts, and assist with ad‑hoc requests from management * Experience and Knowledge: Proficient in MS Office, especially Excel; basic knowledge of SAP and practical experience through other internships
Based on values such as trust, appreciation, and accountability we all work together to shape the future – boldly, customer-focused and with a strong team spirit. * During your internship, you will actively support Group Controlling in the preparation of management reporting and in the analysis of monthly KPIs * In addition, you will contribute to the preparation of monthly financial statements, plan‑vs‑actual analyses and financial forecasts, and assist with ad‑hoc requests from management * Experience and Knowledge: Proficient in MS Office, especially Excel; basic knowledge of SAP and practical experience through other internships
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Senior Purchasing Manager (kids shoes) - Maternity Cover (m/f/d)
Senior Purchasing Manager (kids shoes) - Maternity Cover (m/f/d)
limango GmbH
München
Teilweise Home-Office
Experience with product development, sourcing processes, quality requirements or international supplier management for the Label Kids Shoes part of the role is a must. Limango is a unique online destination created with families in mind, delighting customers daily with an outstanding selection of brands at attractive prices. We sell over 40,000 products daily to German customers alone. * You are responsible for the strategic and operational management of the Kids Shoes category, including both branded assortment and Private Label Kids Shoes, across private shopping campaigns and shop-related campaign formats. * A key part of your role is to further develop the Kids Shoes category by identifying new brand opportunities, strengthening existing supplier partnerships and ensuring a commercially attractive and customer-relevant assortment.
Experience with product development, sourcing processes, quality requirements or international supplier management for the Label Kids Shoes part of the role is a must. Limango is a unique online destination created with families in mind, delighting customers daily with an outstanding selection of brands at attractive prices. We sell over 40,000 products daily to German customers alone. * You are responsible for the strategic and operational management of the Kids Shoes category, including both branded assortment and Private Label Kids Shoes, across private shopping campaigns and shop-related campaign formats. * A key part of your role is to further develop the Kids Shoes category by identifying new brand opportunities, strengthening existing supplier partnerships and ensuring a commercially attractive and customer-relevant assortment.
Schnelle Bewerbung
Support HQ operations (customer service, scheduling, transaction approval) * Supervise and approve customer transactions (remote contracting & payments) * Background in AML, compliance, security, financial regulation, or riskmanagement * Experience managing teams and operational processes * Experience with franchise or multi-unit operations * Experience dealing with regulatory authorities (e.g. Ordnungsamt, BaFin-related environments)
Support HQ operations (customer service, scheduling, transaction approval) * Supervise and approve customer transactions (remote contracting & payments) * Background in AML, compliance, security, financial regulation, or riskmanagement * Experience managing teams and operational processes * Experience with franchise or multi-unit operations * Experience dealing with regulatory authorities (e.g. Ordnungsamt, BaFin-related environments)
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Marketing Automation Expert (m/f/d) contract 2 years in full- or parttime
Marketing Automation Expert (m/f/d) contract 2 years in full- or parttime
Arthrex GmbH
München
Teilweise Home-Office
Design, plan, and implement complex marketing automation and lead management projects * Develop, set up, and test automated customer journeys (including segmentation, triggers, and lead forms in coordination with IT) * Monitor and optimize all relevant digital marketing activities with a focus on lead management * Further develop and maintain contact data in Microsoft Dynamics 365 Customer Insights * Monitor and analyze trends in marketing automation and lead management * Several years of professional experience in marketing automation and email marketing * In-depth expertise in marketing automation and lead management * Experience in target audience engagement and campaign personalization * Strong communication and project management skills
Design, plan, and implement complex marketing automation and lead management projects * Develop, set up, and test automated customer journeys (including segmentation, triggers, and lead forms in coordination with IT) * Monitor and optimize all relevant digital marketing activities with a focus on lead management * Further develop and maintain contact data in Microsoft Dynamics 365 Customer Insights * Monitor and analyze trends in marketing automation and lead management * Several years of professional experience in marketing automation and email marketing * In-depth expertise in marketing automation and lead management * Experience in target audience engagement and campaign personalization * Strong communication and project management skills
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(Senior) Consultant Product, Pricing, Sales & Service (TMT)
(Senior) Consultant Product, Pricing, Sales & Service (TMT)
BearingPoint GmbH
Frankfurt am Main, Berlin, München, Düsseldorf, Stuttgart
Teilweise Home-Office
Anschreiben nicht erforderlich
Customer Experience Du unterstützt unsere Kunden bei Fragestellungen entlang der gesamten Customer Journey. BearingPoint ist eine unabhängige Management- und Technologieberatung mit europäischen Wurzeln und globaler Reichweite. * Customer Service und Vertrieb Du konzipierst und realisierst zukunftsfähige Service‑ und Vertriebsmodelle und unterstützt bei der Auswahl, Integration und Weiterentwicklung geeigneter Systeme und Tools zur operativen Steuerung * Du bringst mindestens zwei Jahre Berufs‑ oder Beratungserfahrung im Umfeld von Software, Medien und/oder Telekommunikation mit oder verfügst über fachliche Erfahrung in den Bereichen Produktmanagement, Pricing, Vertrieb und Kundenservice
Customer Experience Du unterstützt unsere Kunden bei Fragestellungen entlang der gesamten Customer Journey. BearingPoint ist eine unabhängige Management- und Technologieberatung mit europäischen Wurzeln und globaler Reichweite. * Customer Service und Vertrieb Du konzipierst und realisierst zukunftsfähige Service‑ und Vertriebsmodelle und unterstützt bei der Auswahl, Integration und Weiterentwicklung geeigneter Systeme und Tools zur operativen Steuerung * Du bringst mindestens zwei Jahre Berufs‑ oder Beratungserfahrung im Umfeld von Software, Medien und/oder Telekommunikation mit oder verfügst über fachliche Erfahrung in den Bereichen Produktmanagement, Pricing, Vertrieb und Kundenservice
NEU
(Senior) Consultant (all genders) Aerospace – OEM Strategy
(Senior) Consultant (all genders) Aerospace – OEM Strategy
Porsche Consulting GmbH
Stuttgart, München, Hamburg, Berlin, Frankfurt am Main
With more than 900 employees around the globe, Porsche Consulting is one of the world's leading management consultancies. * Transform functional perimeters and entire companies towards customer centric thinking and efficient end-to-end processes and organizations * Several years professional experience in strategy consultancy or the international aerospace industry
With more than 900 employees around the globe, Porsche Consulting is one of the world's leading management consultancies. * Transform functional perimeters and entire companies towards customer centric thinking and efficient end-to-end processes and organizations * Several years professional experience in strategy consultancy or the international aerospace industry
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Development of HLD/LLD to win Customer Project * Post sales Support Function to help Customer Success * Routing/Switching MPLS, VPN experience. * Platform Owner Function, Capacity Management * Technical consulting for SD WAN solution customers (platform configuration in preparation for the rollout) * Fill out ECDC (End customer data collection form) for complex customer solutions * process customer requestor changes together with our partner, who is responsible for the technical implementation
Development of HLD/LLD to win Customer Project * Post sales Support Function to help Customer Success * Routing/Switching MPLS, VPN experience. * Platform Owner Function, Capacity Management * Technical consulting for SD WAN solution customers (platform configuration in preparation for the rollout) * Fill out ECDC (End customer data collection form) for complex customer solutions * process customer requestor changes together with our partner, who is responsible for the technical implementation
You have at least 3 years of professional experience in purchasing, buying, category management, business development or a comparable commercial role within fashion, lifestyle, retail or e-commerce. * You are responsible for the strategic and operational management of a portfolio of leading Kids Fashion brands across private shopping campaigns and shop-related campaign formats. * You actively manage and further develop partnerships with some of the most relevant Kids Fashion brands ensuring a commercially successful and customer-relevant assortment. * You plan and steer international campaigns for private shopping and shop-related formats, always identifying the most attractive market opportunities while balancing commercial potential, customer relevance and operational feasibility. * You work closely with Strategy Management, Shop Management, Marketing, ...
You have at least 3 years of professional experience in purchasing, buying, category management, business development or a comparable commercial role within fashion, lifestyle, retail or e-commerce. * You are responsible for the strategic and operational management of a portfolio of leading Kids Fashion brands across private shopping campaigns and shop-related campaign formats. * You actively manage and further develop partnerships with some of the most relevant Kids Fashion brands ensuring a commercially successful and customer-relevant assortment. * You plan and steer international campaigns for private shopping and shop-related formats, always identifying the most attractive market opportunities while balancing commercial potential, customer relevance and operational feasibility. * You work closely with Strategy Management, Shop Management, Marketing, ...
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