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18 Treffer für manager-customer-experience Jobs in München im Umkreis von 30 km
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Customer Experience Manager (m/w/d)
Customer Experience Manager (m/w/d)
HappyBrush GmbH
München
Teilweise Home-Office
46000 - 65000 / (geschätzt für Vollzeit)
Dann unterstütze uns ab sofort als Customer Experience Manager (m/w/d) * Du bringst 1-3 Jahre Berufserfahrung im Bereich Customer Experience, Customer Care oder Kundenservice mit, idealerweise bei einem Unternehmen mit starkem Wachstum - Du verstehst unter Customer Happiness mehr als nur langweiligen Kundenservice und siehst den Kontakt mit unseren Kund*innen als interessanten Austausch und Chance für happybrush an?
Dann unterstütze uns ab sofort als Customer Experience Manager (m/w/d) * Du bringst 1-3 Jahre Berufserfahrung im Bereich Customer Experience, Customer Care oder Kundenservice mit, idealerweise bei einem Unternehmen mit starkem Wachstum - Du verstehst unter Customer Happiness mehr als nur langweiligen Kundenservice und siehst den Kontakt mit unseren Kund*innen als interessanten Austausch und Chance für happybrush an?
Noch nichts dabei? Es gibt 17 weitere Jobs, die zu deiner Suche passen könnten
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Strategic Customer Partnerships Manager (m/f/d)
Strategic Customer Partnerships Manager (m/f/d)
TWT GmbH Science & Innovation
Stuttgart, München, Ingolstadt, Wolfsburg
Teilweise Home-Office
56000 - 90000 / (geschätzt für Vollzeit)
Schnelle Bewerbung
As a Strategic Customer Partnerships Manager, you will work at the intersection of industry, research, and innovation. Our projects span AI, data science, simulation, process innovation, and quantum technologies — always with the goal of creating measurable impact for our customers. You will identify strategic opportunities, develop long-term customer relationships, and help shape collaborations with leading companies, universities, and research institutions. You'll collaborate with our customers - industry leaders in the aerospace, energy, healthcare, and automotive sectors - as well as with top universities like MIT, Harvard, Stanford, and ETH Zurich. * Build and develop long-term strategic relationships with leading industrial customers * Identify innovation opport
As a Strategic Customer Partnerships Manager, you will work at the intersection of industry, research, and innovation. Our projects span AI, data science, simulation, process innovation, and quantum technologies — always with the goal of creating measurable impact for our customers. You will identify strategic opportunities, develop long-term customer relationships, and help shape collaborations with leading companies, universities, and research institutions. You'll collaborate with our customers - industry leaders in the aerospace, energy, healthcare, and automotive sectors - as well as with top universities like MIT, Harvard, Stanford, and ETH Zurich. * Build and develop long-term strategic relationships with leading industrial customers * Identify innovation opport
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Customer Solution Manager (m/f/d)
Customer Solution Manager (m/f/d)
Quantum-Systems GmbH
Gilching
Teilweise Home-Office
50000 - 80000 / (geschätzt für Vollzeit)
Professional experience in Customer Success, Solution Management, Project Management, or technically oriented customer support * Experience working with military, governmental, or other public-sector customers is an advantage - In this role, you take responsibility for managing our customers throughout the use and operational phase of our solutions—from the transition of a solution into operational use through to stable operations and continuous improvement. You ensure that our solutions deliver the intended customer value over the long term, that customer requirements are brought into the organisation in a structured manner, and that operational topics are managed transparently. In doing so, you act as the central interface between <
Professional experience in Customer Success, Solution Management, Project Management, or technically oriented customer support * Experience working with military, governmental, or other public-sector customers is an advantage - In this role, you take responsibility for managing our customers throughout the use and operational phase of our solutions—from the transition of a solution into operational use through to stable operations and continuous improvement. You ensure that our solutions deliver the intended customer value over the long term, that customer requirements are brought into the organisation in a structured manner, and that operational topics are managed transparently. In doing so, you act as the central interface between <
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Die Audi Event Solutions GmbH ist ein auf Events und Experiences spezialisiertes Tochter-Unternehmen der Audi Immogroup. Zudem betreut die AES die Audi driving experience von der Planung der facettenreichen Fahrevents, über die technische Betreuung der Fahrzeuge sowie die Durchführung sämtlicher Fahrten, egal ob auf der Dynamikfläche in Neuburg oder über die atemberaubenden Kehren am Großglockner. * Interesse am Berufsfeld, Freude am Umgang mit Menschen und inhaltlichen und konzeptionellen Gestaltung der Guest Experience
Die Audi Event Solutions GmbH ist ein auf Events und Experiences spezialisiertes Tochter-Unternehmen der Audi Immogroup. Zudem betreut die AES die Audi driving experience von der Planung der facettenreichen Fahrevents, über die technische Betreuung der Fahrzeuge sowie die Durchführung sämtlicher Fahrten, egal ob auf der Dynamikfläche in Neuburg oder über die atemberaubenden Kehren am Großglockner. * Interesse am Berufsfeld, Freude am Umgang mit Menschen und inhaltlichen und konzeptionellen Gestaltung der Guest Experience
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Key Account Manager (m/w/d) DACH - Coffee
Key Account Manager (m/w/d) DACH - Coffee
REPA Deutschland GmbH
Bergkirchen, Unterschleißheim bei München
Teilweise Home-Office
50000 - 74000 / (geschätzt für Vollzeit)
Schnelle Bewerbung
Enge Zusammenarbeit mit den Teams aus Marketing, Product Management, Customer Experience und Vertrieb zur kontinuierlichen Weiterentwicklung des REPA Premium Modells - Key Account Manager DACH - Coffee * Erste Berufserfahrung im Vertrieb, Key Account Management, Customer Service oder einem vergleichbaren kundenorientierten Umfeld von Vorteil
Enge Zusammenarbeit mit den Teams aus Marketing, Product Management, Customer Experience und Vertrieb zur kontinuierlichen Weiterentwicklung des REPA Premium Modells - Key Account Manager DACH - Coffee * Erste Berufserfahrung im Vertrieb, Key Account Management, Customer Service oder einem vergleichbaren kundenorientierten Umfeld von Vorteil
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Key Account Manager/in, Maklerbetreuer Firmengeschäft für die Krankenversicherung (m/w/d)
Key Account Manager/in, Maklerbetreuer Firmengeschäft für die Krankenversicherung (m/w/d)
ottonova Holding AG
München, Köln
Teilweise Home-Office
48000 - 84000 / (geschätzt für Vollzeit)
Schnelle Bewerbung
Wir haben den verstaubten Versicherungsmarkt digitalisiert und bieten eine Customer Experience ohne Schnickschnack – einfach, smart und auf Augenhöhe.
Wir haben den verstaubten Versicherungsmarkt digitalisiert und bieten eine Customer Experience ohne Schnickschnack – einfach, smart und auf Augenhöhe.
Customer Solution Manager (m/f/d)
Customer Solution Manager (m/f/d)
Quantum-Systems GmbH
Gilching bei München
Teilweise Home-Office
38000 - 65000 / (geschätzt für Vollzeit)
Professional experience in Customer Success, Solution Management, Project Management, or technically oriented customer support * Experience working with military, governmental, or other public-sector customers is an advantage - In this role, you take responsibility for managing our customers throughout the use and operational phase of our solutions—from the transition of a solution into operational use through to stable operations and continuous improvement. You ensure that our solutions deliver the intended customer value over the long term, that customer requirements are brought into the organisation in a structured manner, and that operational topics are managed transparently. In doing so, you act as the central interface between <
Professional experience in Customer Success, Solution Management, Project Management, or technically oriented customer support * Experience working with military, governmental, or other public-sector customers is an advantage - In this role, you take responsibility for managing our customers throughout the use and operational phase of our solutions—from the transition of a solution into operational use through to stable operations and continuous improvement. You ensure that our solutions deliver the intended customer value over the long term, that customer requirements are brought into the organisation in a structured manner, and that operational topics are managed transparently. In doing so, you act as the central interface between <
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We are an ambitious and committed team of engineers, AI specialists and customer-facing programme managers. * Possess prior experience working within the defence, intelligence, or secure technology sectors
We are an ambitious and committed team of engineers, AI specialists and customer-facing programme managers. * Possess prior experience working within the defence, intelligence, or secure technology sectors
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Pre-Sales & Customer Success Manager (m/w/d)⎮AI SaaS Solutions
Pre-Sales & Customer Success Manager (m/w/d)⎮AI SaaS Solutions
rpc - The Retail Performance Company
München
Teilweise Home-Office
65000 - 85000 / (geschätzt für Vollzeit)
rpc – The Retail Performance Company ist das Beratungsunternehmen für den gesamten Weg zu einer kundenorientierten Transformation: von der kundenzentrischen Strategie, über Customer Experience Design, Data Analytics bis hin zu People Empowerment und Performance Management. Unterstützt wirst Du durch geschulte Führungskräfte, regelmäßige Happiness Checks und Ansprechpersonen, die ein offenes Ohr für Dich haben – inklusive unserer ausgebildeten Feelgood Managerin.
rpc – The Retail Performance Company ist das Beratungsunternehmen für den gesamten Weg zu einer kundenorientierten Transformation: von der kundenzentrischen Strategie, über Customer Experience Design, Data Analytics bis hin zu People Empowerment und Performance Management. Unterstützt wirst Du durch geschulte Führungskräfte, regelmäßige Happiness Checks und Ansprechpersonen, die ein offenes Ohr für Dich haben – inklusive unserer ausgebildeten Feelgood Managerin.
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(Senior) Strategic Customer Success Manager (m/f/d)
(Senior) Strategic Customer Success Manager (m/f/d)
Workpath GmbH
München
Teilweise Home-Office
44000 - 62000 / (geschätzt für Vollzeit)
As a Senior Strategic Customer Success Manager (m/f/d) at Workpath, you will be responsible for a designated set of customers, ensuring they maximize the value they receive from us. This means your role ranges from being a change consultant and strategy execution advisor to an account manager, enabling the transition of our customers to outcome-focused organizations. Your most important goals * Lead customer onboardings as transformation projects, driving implementation, adoption, scaling, and measurable results with our SaaS platform * Drive platform adoption by identifying customer needs and challenges through data and interactions * Ensure renewals and lay the ground for expansion with our customers through strategic account planni
As a Senior Strategic Customer Success Manager (m/f/d) at Workpath, you will be responsible for a designated set of customers, ensuring they maximize the value they receive from us. This means your role ranges from being a change consultant and strategy execution advisor to an account manager, enabling the transition of our customers to outcome-focused organizations. Your most important goals * Lead customer onboardings as transformation projects, driving implementation, adoption, scaling, and measurable results with our SaaS platform * Drive platform adoption by identifying customer needs and challenges through data and interactions * Ensure renewals and lay the ground for expansion with our customers through strategic account planni
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Schnelle Bewerbung
About the Role As a Strategic Customer Success Manager, you will be the commercial and strategic lead for a dedicated cohort of customers. * The Experience: 5+ years in a high-growth SaaS environment, specifically in a technical customer-facing role (CSM, Account Management, or Technical Account Management). The Customer Success team at SimScale is at the heart of our mission: making high-fidelity engineering simulation accessible to everyone, everywhere. You will be responsible for ensuring that SimScale is not just a tool, but a critical driver of our customers' product development success. * Portfolio Ownership: Own the end-to-end commercial health of your customer cohort. * Cross-Functional Leadership: Serve as the "Voice of the <
About the Role As a Strategic Customer Success Manager, you will be the commercial and strategic lead for a dedicated cohort of customers. * The Experience: 5+ years in a high-growth SaaS environment, specifically in a technical customer-facing role (CSM, Account Management, or Technical Account Management). The Customer Success team at SimScale is at the heart of our mission: making high-fidelity engineering simulation accessible to everyone, everywhere. You will be responsible for ensuring that SimScale is not just a tool, but a critical driver of our customers' product development success. * Portfolio Ownership: Own the end-to-end commercial health of your customer cohort. * Cross-Functional Leadership: Serve as the "Voice of the <
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(Senior) Aktuar/in & Client Manager/in L&H für Deutschland (Hybrid; m/f/d/x; 80-100%)
(Senior) Aktuar/in & Client Manager/in L&H für Deutschland (Hybrid; m/f/d/x; 80-100%)
Swiss Re Europe S.A., Niederlassung Deutschland
München
42000 - 74000 / (geschätzt für Vollzeit)
Werden Sie Teil von Swiss Re als (Senior) Aktuar/in & Client Manager/in L&H für Deutschland – und verstärken Sie ein engagiertes, kollaboratives Team, das Innovation und nachhaltiges Wachstum in diesem einzigartigen Marktumfeld vorantreibt. In Ihrer Rolle als (Senior) Aktuar/in & Client Manager/in L&H für Deutschland fungieren Sie als zentrale Schnittstelle zwischen Swiss Re und ihren Rückversicherungskunden. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.
Werden Sie Teil von Swiss Re als (Senior) Aktuar/in & Client Manager/in L&H für Deutschland – und verstärken Sie ein engagiertes, kollaboratives Team, das Innovation und nachhaltiges Wachstum in diesem einzigartigen Marktumfeld vorantreibt. In Ihrer Rolle als (Senior) Aktuar/in & Client Manager/in L&H für Deutschland fungieren Sie als zentrale Schnittstelle zwischen Swiss Re und ihren Rückversicherungskunden. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.
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Senior CRM Manager (m/f/d) - Focus Retention
Senior CRM Manager (m/f/d) - Focus Retention
Edurino GmbH
München
48000 - 66000 / (geschätzt für Vollzeit)
As our Senior CRM Manager you will drive retention strategies as a vital lever for our sustainable growth. Bridging the gap between Product and Marketing, you have the autonomy to shape customer touchpoints and the creative freedom to experiment boldly with a product that provides genuine educational value and joy to children and parents alike. * Take full ownership of the reactivation and repurchase strategy, steering the KPIs that define our long-term customer success and loyalty * Partner closely with the Product team to extend digital learning features into CRM touchpoints, ensuring our communication supports the overall customer journey * Integrate wider marketing campaigns and product launches into personalized, customer-facing plans that resonate with our community of parents *
As our Senior CRM Manager you will drive retention strategies as a vital lever for our sustainable growth. Bridging the gap between Product and Marketing, you have the autonomy to shape customer touchpoints and the creative freedom to experiment boldly with a product that provides genuine educational value and joy to children and parents alike. * Take full ownership of the reactivation and repurchase strategy, steering the KPIs that define our long-term customer success and loyalty * Partner closely with the Product team to extend digital learning features into CRM touchpoints, ensuring our communication supports the overall customer journey * Integrate wider marketing campaigns and product launches into personalized, customer-facing plans that resonate with our community of parents *
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Senior Director, Global HR Technology and Digital Transformation
Senior Director, Global HR Technology and Digital Transformation
Nexperia Germany GmbH
Hamburg, Manchester, München, Nijmegen
102000 - 138000 / (geschätzt für Vollzeit)
As a full member of the HR Leadership Team, the role will shape a modern, scalable and future-ready HR technology ecosystem that improves employee and manager experience, increases HR efficiency and enables data-led decision-making. Improve employee and manager experience Improved employee and manager experience through self-service, automation and digital workflows. Create intuitive, consumer-grade digital HR experiences across the employee lifecycle. Executive Experience Profile - Senior leadership experience in HR Technology, Digital HR, HR Transformation or related disciplines within large, complex and global organisations. Strong understanding of HR shared services, employee experience, HR data,
As a full member of the HR Leadership Team, the role will shape a modern, scalable and future-ready HR technology ecosystem that improves employee and manager experience, increases HR efficiency and enables data-led decision-making. Improve employee and manager experience Improved employee and manager experience through self-service, automation and digital workflows. Create intuitive, consumer-grade digital HR experiences across the employee lifecycle. Executive Experience Profile - Senior leadership experience in HR Technology, Digital HR, HR Transformation or related disciplines within large, complex and global organisations. Strong understanding of HR shared services, employee experience, HR data,
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Senior CRM Managerin / Team Lead CRM (m/w/d)
Senior CRM Managerin / Team Lead CRM (m/w/d)
Vetain GmbH
Zorneding
48000 - 67000 / (geschätzt für Vollzeit)
Als Senior CRM Manager:in / Team Lead CRM entwickelst du unsere CRM-Strategie kontinuierlich weiter und gestaltest gemeinsam mit unserer eine Customer Journey, die Maßstäbe setzt. Du verantwortest die gesamte Kundenkommunikation entlang des Lifecycles, entwickelst innovative Kampagnen und sorgst dafür, dass jede Interaktion mit Vetain zu einer außergewöhnlichen Customer Experience wird. Gestaltung einer einzigartigen Customer Experience – mit dem Ziel, unseren Kund:innen an jedem Touchpoint ein außergewöhnliches Markenerlebnis zu bieten - Sehr gutes Gespür für Kommunikation, Design und eine herausragende Customer Experience Entwicklung und Umsetzung von State-of-the-Art CRM-Kampagnen entlang der gesamten Customer Jour
Als Senior CRM Manager:in / Team Lead CRM entwickelst du unsere CRM-Strategie kontinuierlich weiter und gestaltest gemeinsam mit unserer eine Customer Journey, die Maßstäbe setzt. Du verantwortest die gesamte Kundenkommunikation entlang des Lifecycles, entwickelst innovative Kampagnen und sorgst dafür, dass jede Interaktion mit Vetain zu einer außergewöhnlichen Customer Experience wird. Gestaltung einer einzigartigen Customer Experience – mit dem Ziel, unseren Kund:innen an jedem Touchpoint ein außergewöhnliches Markenerlebnis zu bieten - Sehr gutes Gespür für Kommunikation, Design und eine herausragende Customer Experience Entwicklung und Umsetzung von State-of-the-Art CRM-Kampagnen entlang der gesamten Customer Jour
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Customer Service Manager / Shop Assistant
Customer Service Manager / Shop Assistant
Tattoo Anansi
Munich
29000 - 56000 / (geschätzt für Vollzeit)
We are looking for a CUSTOMER SERVICE / SHOP MANAGER (m/w/d) in full time with years of experience (B2C or B2B) with CRM, good communication skills in german, english and even hungarian if possible. Wir suchen zur Unterstützung im Termin-Management einen CUSTOMER SERVICE / SHOP MANAGER – MITARBEITER (m/w/d) * Manage customer inquiries and resolve issues promptly. * Analyze customer feedback and implement service improvements.
We are looking for a CUSTOMER SERVICE / SHOP MANAGER (m/w/d) in full time with years of experience (B2C or B2B) with CRM, good communication skills in german, english and even hungarian if possible. Wir suchen zur Unterstützung im Termin-Management einen CUSTOMER SERVICE / SHOP MANAGER – MITARBEITER (m/w/d) * Manage customer inquiries and resolve issues promptly. * Analyze customer feedback and implement service improvements.
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Key Account Manager (m/w/d)
Key Account Manager (m/w/d)
Mitel Deutschland GmbH
München
Teilweise Home-Office
50000 - 70000 / (geschätzt für Vollzeit)
At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience. As a Key Account Manager (m/f/d), you will assume comprehensive sales responsibility for strategic key accounts in the Direct Sales Industrie Team. * Positioning the relevant portfolio to provide sustainable support for customer goals * Analysing market and competitive situations, developing individual customer strategies and making targeted use of cross-selling potential * Developing industry-specific solution scenarios in close coordination with customer departments –
At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience. As a Key Account Manager (m/f/d), you will assume comprehensive sales responsibility for strategic key accounts in the Direct Sales Industrie Team. * Positioning the relevant portfolio to provide sustainable support for customer goals * Analysing market and competitive situations, developing individual customer strategies and making targeted use of cross-selling potential * Developing industry-specific solution scenarios in close coordination with customer departments –
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Key Account Manager/in, Maklerbetreuer/in Firmengeschäft für die Krankenversicherung (m/w/d)
Key Account Manager/in, Maklerbetreuer/in Firmengeschäft für die Krankenversicherung (m/w/d)
HV Capital Manager GmbH
Munich
Teilweise Home-Office
41000 - 70000 / (geschätzt für Vollzeit)
Wir haben den verstaubten Versicherungsmarkt digitalisiert und bieten eine Customer Experience ohne Schnickschnack – einfach, smart und auf Augenhöhe. * HV Capital Manager GmbH
Wir haben den verstaubten Versicherungsmarkt digitalisiert und bieten eine Customer Experience ohne Schnickschnack – einfach, smart und auf Augenhöhe. * HV Capital Manager GmbH
11 passende Jobs liegen außerhalb deiner Region
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Manager Customer Experience (m/w/d) deutschlandweit
Manager Customer Experience (m/w/d) deutschlandweit
ALFRED TALKE GmbH & Co. KG
bundesweit
80000 - 100000 / (geschätzt für Vollzeit)
Qualifikation: Abgeschlossenes Studium der Betriebswirtschaftslehre oder vergleichbar, idealerweise mit Schwerpunkt Marketing, CRM oder Customer Experience. * Erfahrung: Mehrjährige Berufserfahrung im Bereich Customer Experience oder Vertrieb, idealerweise in der Logistik- oder Dienstleistungsbranche. * Customer Journey: Sie sind zuständig für den Auf- und Ausbau einer starken Customer Journey - von der Identifikation aller relevanten Kundenkontaktpunkte bis hin zur Ableitung von Verbesserungspotentialen sowie Steuerung der Umsetzung passgenauer Maßnahmen. * Prozessoptimierung & Customer Care: Sie analysieren Prozesse, Customer-Service-Strukturen und Schnittstellen, entwickeln übergreifende Standards und ein zukunftsfähiges Zielbild "
Qualifikation: Abgeschlossenes Studium der Betriebswirtschaftslehre oder vergleichbar, idealerweise mit Schwerpunkt Marketing, CRM oder Customer Experience. * Erfahrung: Mehrjährige Berufserfahrung im Bereich Customer Experience oder Vertrieb, idealerweise in der Logistik- oder Dienstleistungsbranche. * Customer Journey: Sie sind zuständig für den Auf- und Ausbau einer starken Customer Journey - von der Identifikation aller relevanten Kundenkontaktpunkte bis hin zur Ableitung von Verbesserungspotentialen sowie Steuerung der Umsetzung passgenauer Maßnahmen. * Prozessoptimierung & Customer Care: Sie analysieren Prozesse, Customer-Service-Strukturen und Schnittstellen, entwickeln übergreifende Standards und ein zukunftsfähiges Zielbild "
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Teamleiter / Team Lead CRM & Customer Experience (m/w/d)
Teamleiter / Team Lead CRM & Customer Experience (m/w/d)
crossnative GmbH
bundesweit
Teilweise Home-Office
60000 - 100000 / (geschätzt für Vollzeit)
Als Teamleiter CRM & Customer Experience (m/w/d) übernimmst du Verantwortung für ein Team aus Consultants und technischen Experten. Du verbindest People Leadership, Delivery und Kundenorientierung und gestaltest gleichzeitig die Weiterentwicklung unseres CRM- und Customer-Experience-Geschäfts aktiv mit. * Du hast mehrere Jahre Erfahrung im Consulting, in der Softwareentwicklung oder in komplexen IT-/Digitalisierungsprojekten – idealerweise im Umfeld von CRM, Customer Experience, Customer Platforms oder Enterprise Software. * Echter Gestaltungsspielraum zur aktiven Weiterentwicklung deines Teams und unseres CRM- und Customer-Experience-Bereichs
Als Teamleiter CRM & Customer Experience (m/w/d) übernimmst du Verantwortung für ein Team aus Consultants und technischen Experten. Du verbindest People Leadership, Delivery und Kundenorientierung und gestaltest gleichzeitig die Weiterentwicklung unseres CRM- und Customer-Experience-Geschäfts aktiv mit. * Du hast mehrere Jahre Erfahrung im Consulting, in der Softwareentwicklung oder in komplexen IT-/Digitalisierungsprojekten – idealerweise im Umfeld von CRM, Customer Experience, Customer Platforms oder Enterprise Software. * Echter Gestaltungsspielraum zur aktiven Weiterentwicklung deines Teams und unseres CRM- und Customer-Experience-Bereichs
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German speaking Key Account Manager (all genders)
German speaking Key Account Manager (all genders)
Fotoware AS
Oslo, bundesweit, Home-Office
Teilweise Home-Office
51000 - 70000 / (geschätzt für Vollzeit)
You will play a central role in driving customer retention, expansion, and long-term success by identifying growth opportunities, leading strategic account planning, and ensuring a great customer experience. * Collaborate closely with CSM, , Marketing, Partners, Professional Services, and Support to deliver coordinated customer experience and maximize commercial outcomes. * A key role in a company with more than 30 years of experience in helping thousands of customers globally to manage their digital media files and workflows - Fotoware helps make this possible by ensuring the digital content behind these experiences can be found, managed, and shared seamlessly and compliantly. As our next Key Account Manager, your wo
You will play a central role in driving customer retention, expansion, and long-term success by identifying growth opportunities, leading strategic account planning, and ensuring a great customer experience. * Collaborate closely with CSM, , Marketing, Partners, Professional Services, and Support to deliver coordinated customer experience and maximize commercial outcomes. * A key role in a company with more than 30 years of experience in helping thousands of customers globally to manage their digital media files and workflows - Fotoware helps make this possible by ensuring the digital content behind these experiences can be found, managed, and shared seamlessly and compliantly. As our next Key Account Manager, your wo
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International Key Account Manager/in (m/f/d)
International Key Account Manager/in (m/f/d)
PRCSS GmbH
bundesweit
Teilweise Home-Office
80000 - 100000 / (geschätzt für Vollzeit)
The natural next step for Account Managers, Sales Managers, or Business Development Managers ready for an international customer environment - biotech, pharma, and CDMO customers across the EU and the US. * Build new and develop existing customer relationships in the Affinity Resins area – from first contact to lasting business partnerships. * Support product evaluations and adoption together with technical and application teams, helping customers get the right solutions in place quickly. * Feed customer feedback and market insights back into the business to help shape future planning and commercial strategy. * Several years of experience in account management, sales, product management, or marketing within the life s
The natural next step for Account Managers, Sales Managers, or Business Development Managers ready for an international customer environment - biotech, pharma, and CDMO customers across the EU and the US. * Build new and develop existing customer relationships in the Affinity Resins area – from first contact to lasting business partnerships. * Support product evaluations and adoption together with technical and application teams, helping customers get the right solutions in place quickly. * Feed customer feedback and market insights back into the business to help shape future planning and commercial strategy. * Several years of experience in account management, sales, product management, or marketing within the life s
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Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Changing the world through digital experiences is what Adobe's all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how compan
Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Changing the world through digital experiences is what Adobe's all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how compan
Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. If you are interested in gaining experience in selling complex software solutions to for large enterprises and to establish a network in a leading technology company - this is a great opportunity for. As a working student you will take part in engagements for enterprise customers and contribute to internal initiatives towards
Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. If you are interested in gaining experience in selling complex software solutions to for large enterprises and to establish a network in a leading technology company - this is a great opportunity for. As a working student you will take part in engagements for enterprise customers and contribute to internal initiatives towards
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Head of CSM (f/m/d)
Head of CSM (f/m/d)
IDnow GmbH
München, Bavaria, Germany
Teilweise Home-Office
53000 - 90000 / (geschätzt für Vollzeit)
Lead, coach, and develop a team of Senior and Mid-level Customer Success Managers. * Significant experience in Customer Success, Account Management, or related post-sales roles, ideally in a SaaS, fintech, or technology environment. * Proven experience managing and scaling a Customer Success team, including direct people management responsibility. Through its broad portfolio of digital identity and fraud prevention solutions, IDnow establishes, maintains and enriches trust throughout the customer journey, ensuring businesses can confidently and securely operate while leveraging digital identity to drive growth, security and scalability. We are looking for an experienced and strategic Head of Customer Success Management to and scale ou
Lead, coach, and develop a team of Senior and Mid-level Customer Success Managers. * Significant experience in Customer Success, Account Management, or related post-sales roles, ideally in a SaaS, fintech, or technology environment. * Proven experience managing and scaling a Customer Success team, including direct people management responsibility. Through its broad portfolio of digital identity and fraud prevention solutions, IDnow establishes, maintains and enriches trust throughout the customer journey, ensuring businesses can confidently and securely operate while leveraging digital identity to drive growth, security and scalability. We are looking for an experienced and strategic Head of Customer Success Management to and scale ou