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About the Role As a Strategic Customer Success Manager, you will be the commercial and strategic lead for a dedicated cohort of customers. The Customer Success team at SimScale is at the heart of our mission: making high-fidelity engineering simulation accessible to everyone, everywhere. You will be responsible for ensuring that SimScale is not just a tool, but a critical driver of our customers' product development success. You will join a team where Customer Success is recognized as the primary engine for company growth. * Portfolio Ownership: Own the end-to-end commercial health of your customer cohort. * Cross-Functional Leadership: Serve as the "Voice of the Customer" internally. You will partner with Product and Engineering to influence the roadmap and collaborate with Marketing to turn successful customers into public advocates and case studies.
About the Role As a Strategic Customer Success Manager, you will be the commercial and strategic lead for a dedicated cohort of customers. The Customer Success team at SimScale is at the heart of our mission: making high-fidelity engineering simulation accessible to everyone, everywhere. You will be responsible for ensuring that SimScale is not just a tool, but a critical driver of our customers' product development success. You will join a team where Customer Success is recognized as the primary engine for company growth. * Portfolio Ownership: Own the end-to-end commercial health of your customer cohort. * Cross-Functional Leadership: Serve as the "Voice of the Customer" internally. You will partner with Product and Engineering to influence the roadmap and collaborate with Marketing to turn successful customers into public advocates and case studies.