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- Media Internship
- Customer Success Manager
- Customer Service Representative
- Praktikum Journalismus
- Customer Support
- Customer Experience
- Customer Service Agent
- Customer Interaction
- Praktikum Redaktion
- Customer Success
- Customer Success Management
- Customer Relationship Manager
- User Experience
- Junior Customer Experience Manager
- Customer Journey
- Consultant Customer Journey
Standorte
- Stuttgart
- Pforzheim
- Reutlingen
- Ludwigsburg
- Tübingen
- Sindelfingen
- Esslingen am Neckar
- Göppingen
- Leinfelden-Echterdingen
- Böblingen
- Balingen
- Leonberg, Baden-Württemberg
- Fellbach
- Backnang
- Waiblingen
- Kornwestheim
- Freudenstadt
- Metzingen
- Winnenden
- Calw
- Europa
- Westliches Europa
- Süddeutschland
- Südwestdeutschland
- Baden-Württemberg
- Neckarland-Schwaben
- Schwarzwald
- Schwäbische Alb
2.917 Treffer für Customer Experience Management Jobs in Böblingen im Umkreis von 30 km
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Senior Consultant (all genders) Mobility Solutions & Customer Services Strategy
Senior Consultant (all genders) Mobility Solutions & Customer Services Strategy
Porsche Consulting GmbH
Stuttgart, München, Hamburg, Frankfurt am Main, Berlin
Customer Experience & Customer Lifetime Management entwickeln sich zum zentralen Differenzierungsfaktor — über Services, Schnittstellen und Geschäftsmodelle hinweg. * 4-6 Jahre Berufserfahrung in einer führenden Top-Management Beratung, einer Strategieabteilung oder in der Mobilitätsindustrie mit Schwerpunkt Mobility Solutions, Customer Experience, Customer Lifetime Management Unternehmen müssen Mobilitäts- und Kundenstrategien neu denken, um skalierbare Services zu entwickeln, exzellente Customer Experience zu bieten und über den gesamten Lifecycle hinweg Wert zu generieren. Als Senior Consultant (all genders) Mobility Solutions & Customer Experience
Customer Experience & Customer Lifetime Management entwickeln sich zum zentralen Differenzierungsfaktor — über Services, Schnittstellen und Geschäftsmodelle hinweg. * 4-6 Jahre Berufserfahrung in einer führenden Top-Management Beratung, einer Strategieabteilung oder in der Mobilitätsindustrie mit Schwerpunkt Mobility Solutions, Customer Experience, Customer Lifetime Management Unternehmen müssen Mobilitäts- und Kundenstrategien neu denken, um skalierbare Services zu entwickeln, exzellente Customer Experience zu bieten und über den gesamten Lifecycle hinweg Wert zu generieren. Als Senior Consultant (all genders) Mobility Solutions & Customer Experience
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Werkstudent*in Produkt- und Prozessmanagement Mercedes-Benz Members
Werkstudent*in Produkt- und Prozessmanagement Mercedes-Benz Members
Mercedes-Benz Bank AG
Stuttgart
Teilweise Home-Office
Einen umfassenden Einblick in die Bereiche: Produktmanagement, Customer Experience und Prozessmanagement Wir suchen Unterstützung in unserem Team Produktmanagement in der Mercedes-Benz Bank am Standort Stuttgart. * Inhaltliche Unterstützung und eigenständige Übernahme von Arbeitspaketen im Rahmen des Produktmanagements Mercedes-Benz Members * Eigenständige Betreuung des Nutzerberechtigungsmanagements * Inhaltliche Unterstützung des Produktmanagement-Teams für MB Members * Unterstützung bei der internen Kommunikation via Social Intranet und Knowledge Management in Confluence * Erste Erfahrungen im Umgang mit Tracking & Reporting und im Projektmanagement
Einen umfassenden Einblick in die Bereiche: Produktmanagement, Customer Experience und Prozessmanagement Wir suchen Unterstützung in unserem Team Produktmanagement in der Mercedes-Benz Bank am Standort Stuttgart. * Inhaltliche Unterstützung und eigenständige Übernahme von Arbeitspaketen im Rahmen des Produktmanagements Mercedes-Benz Members * Eigenständige Betreuung des Nutzerberechtigungsmanagements * Inhaltliche Unterstützung des Produktmanagement-Teams für MB Members * Unterstützung bei der internen Kommunikation via Social Intranet und Knowledge Management in Confluence * Erste Erfahrungen im Umgang mit Tracking & Reporting und im Projektmanagement
Noch nichts dabei? Es gibt 2915 weitere Jobs, die zu deiner Suche passen könnten
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Zudem definieren Sie relevante KPIs, um die Customer Experience messbar und nachhaltig zu verbessern. * Außerdem koordinieren Sie bereichsübergreifende Projekte im Bereich Customer Experience und sorgen für eine reibungslose Zusammenarbeit zwischen Marketing, IT und weiteren Fachbereichen. * Sie verfügen über mehrjährige Berufserfahrung im Bereich Customer Experience, idealerweise im Versicherungsumfeld. Gestalte perfekte Customer Journeys für alle - BSI unterstützt dich dabei, Customer Journeys zu optimieren und gleichzeitig Effektivität und Sicherheit zu erhöhen. * Sie gestalten und optimieren Customer Journeys in unserer BSI CX-Suite und stellen deren kontinuierliche Weiterentwicklung sicher. * Zudem bringen Sie er
Zudem definieren Sie relevante KPIs, um die Customer Experience messbar und nachhaltig zu verbessern. * Außerdem koordinieren Sie bereichsübergreifende Projekte im Bereich Customer Experience und sorgen für eine reibungslose Zusammenarbeit zwischen Marketing, IT und weiteren Fachbereichen. * Sie verfügen über mehrjährige Berufserfahrung im Bereich Customer Experience, idealerweise im Versicherungsumfeld. Gestalte perfekte Customer Journeys für alle - BSI unterstützt dich dabei, Customer Journeys zu optimieren und gleichzeitig Effektivität und Sicherheit zu erhöhen. * Sie gestalten und optimieren Customer Journeys in unserer BSI CX-Suite und stellen deren kontinuierliche Weiterentwicklung sicher. * Zudem bringen Sie er
Um den Besuchern und Kunden die bestmögliche Customer Experience zu ermöglichen, helfen Sie bei der Erarbeitung, Weiterentwicklung und Einführung von Prozessen und Standards mit und bringen Ihr Wissen aus Ihrem Studium ein * Im Team Centermanagement Sindelfingen sind Sie für die Bearbeitung von individuellen Kunden- und Besucheranfragen aus aller Welt zu unseren Werkbesichtigungen durch das Mercedes-Benz Werk Sindelfingen verantwortlich * Studiengang im Bereich Betriebswirtschaftslehre mit Schwerpunkt Eventmanagement, Marketing und Unternehmenskommunikation oder ein vergleichbarer Studiengang
Um den Besuchern und Kunden die bestmögliche Customer Experience zu ermöglichen, helfen Sie bei der Erarbeitung, Weiterentwicklung und Einführung von Prozessen und Standards mit und bringen Ihr Wissen aus Ihrem Studium ein * Im Team Centermanagement Sindelfingen sind Sie für die Bearbeitung von individuellen Kunden- und Besucheranfragen aus aller Welt zu unseren Werkbesichtigungen durch das Mercedes-Benz Werk Sindelfingen verantwortlich * Studiengang im Bereich Betriebswirtschaftslehre mit Schwerpunkt Eventmanagement, Marketing und Unternehmenskommunikation oder ein vergleichbarer Studiengang
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User Experience Designer (m/w/d) - Digital Experience für Websites
User Experience Designer (m/w/d) - Digital Experience für Websites
Thieme Gruppe
Stuttgart
Teilweise Home-Office
Aufbau & Verantwortung: Du treibst den Aufbau moderner UX/UI-Strukturen, Prozesse und Guidelines voran, stärkst die Designkultur im Unternehmen und arbeitest eng mit interdisziplinären Teams aus Customer Experience, Market Intelligence, Marketing, Business Intelligence, Development und Produktmanagement zusammen. Bereich: Customer Experience & Insights * Customer Experience im Fokus: Du gestaltest Erlebnisse, die den Nutzer wirklich in den Mittelpunkt stellen – und die Marke Thieme als moderne, digitale Marke erlebbar machen. Dann gestalte mit uns die Zukunft der digitalen Experience bei Thieme.
Aufbau & Verantwortung: Du treibst den Aufbau moderner UX/UI-Strukturen, Prozesse und Guidelines voran, stärkst die Designkultur im Unternehmen und arbeitest eng mit interdisziplinären Teams aus Customer Experience, Market Intelligence, Marketing, Business Intelligence, Development und Produktmanagement zusammen. Bereich: Customer Experience & Insights * Customer Experience im Fokus: Du gestaltest Erlebnisse, die den Nutzer wirklich in den Mittelpunkt stellen – und die Marke Thieme als moderne, digitale Marke erlebbar machen. Dann gestalte mit uns die Zukunft der digitalen Experience bei Thieme.
NEU
Mercedes-Benz Cars Sales & Customer Experience comprises the sales, after-sales, marketing and product management functions of Mercedes-Benz Cars, and is responsible for the development of the global sales organisation. * As a trainee in product management, you will play a key role in the team for the optimal implementation of market and customer requirements in the vehicle development process * Extraordinarily strong analytical and conceptual skills, experience of project management Our goal is the successful and sustainable organisation of global Mercedes-Benz Cars sales, maximum customer satisfaction and continuously building up the success of our brands. The SC/PMM department is responsible for operational product management in sales for mid-size car products (C, CLE, GLC and E-Class), from the strategy phase through to the market launch and the entire lifecycle,
Mercedes-Benz Cars Sales & Customer Experience comprises the sales, after-sales, marketing and product management functions of Mercedes-Benz Cars, and is responsible for the development of the global sales organisation. * As a trainee in product management, you will play a key role in the team for the optimal implementation of market and customer requirements in the vehicle development process * Extraordinarily strong analytical and conceptual skills, experience of project management Our goal is the successful and sustainable organisation of global Mercedes-Benz Cars sales, maximum customer satisfaction and continuously building up the success of our brands. The SC/PMM department is responsible for operational product management in sales for mid-size car products (C, CLE, GLC and E-Class), from the strategy phase through to the market launch and the entire lifecycle,
NEU
As a Trainee of the central AI team of Marketing and Communications, you will immerse yourself in a wide variety of GenAI projects along the entire customer journey and have the chance to actively drive them forward. * Maximum of 3 years of professional experience (apart from studies) * At least 3 months of experience abroad (study, international internship, work and travel) * Knowledge and experience in planning and managing complex GenAI projects * Experience with cloud solutions such as MS Azure, AWS or GCP and * Experience with Agentic AI, AI/GenAI frameworks (e.g., LangChain, AutoGen, CrewAI, etc.) * Strong affinity for digital technologies and enthusiasm for future trends and Knowledge or experience in marketing & communication
As a Trainee of the central AI team of Marketing and Communications, you will immerse yourself in a wide variety of GenAI projects along the entire customer journey and have the chance to actively drive them forward. * Maximum of 3 years of professional experience (apart from studies) * At least 3 months of experience abroad (study, international internship, work and travel) * Knowledge and experience in planning and managing complex GenAI projects * Experience with cloud solutions such as MS Azure, AWS or GCP and * Experience with Agentic AI, AI/GenAI frameworks (e.g., LangChain, AutoGen, CrewAI, etc.) * Strong affinity for digital technologies and enthusiasm for future trends and Knowledge or experience in marketing & communication
Maximum of 3 years of professional experience (apart from studies) e.g., in the automotive/supplier industry, project management or consulting - In our department “Management and Steering of Product Projects Full-size Cars,” you will lead the lifecycle of the E-Class - one of our most iconic vehicle lines. From concept to ramp-up, you'll ensure profitability, product maturity, and customer satisfaction. Acting as the central link between project management and cross-functional teams (development, sales, procurement, quality, production, controlling, design, after-sales), you'll coordinate strategic decisions and present product opportunities to top management. * At least 3 months of experience abroad (study, international internship, work and travel)
Maximum of 3 years of professional experience (apart from studies) e.g., in the automotive/supplier industry, project management or consulting - In our department “Management and Steering of Product Projects Full-size Cars,” you will lead the lifecycle of the E-Class - one of our most iconic vehicle lines. From concept to ramp-up, you'll ensure profitability, product maturity, and customer satisfaction. Acting as the central link between project management and cross-functional teams (development, sales, procurement, quality, production, controlling, design, after-sales), you'll coordinate strategic decisions and present product opportunities to top management. * At least 3 months of experience abroad (study, international internship, work and travel)
Mercedes-Benz Cars Sales & Customer Experience umfasst die Funktionen Sales, After-Sales, Marketing und Produktmanagement von Mercedes-Benz Cars und kümmert sich um die Entwicklung der weltweiten Vertriebsorganisation. Unsere Abteilung ist als operatives Produktmanagement im Vertrieb verantwortlich für die PKW-Produkte der Midsize Cars (C, CLE, GLC und E-Klasse) ab Strategiephase über die Markteinführung, den gesamten Lifecycle bis zum "End of Production". * Als Trainee im Produktmanagement trägst Du im Team maßgeblich für die optimale Umsetzung von Markt- und Kundenanforderungen im Fahrzeug-Entstehungsprozess bei * Außerordentlich hohe analytische und konzeptionelle Fähigkeiten, Erfahrung im Projektmanagement
Mercedes-Benz Cars Sales & Customer Experience umfasst die Funktionen Sales, After-Sales, Marketing und Produktmanagement von Mercedes-Benz Cars und kümmert sich um die Entwicklung der weltweiten Vertriebsorganisation. Unsere Abteilung ist als operatives Produktmanagement im Vertrieb verantwortlich für die PKW-Produkte der Midsize Cars (C, CLE, GLC und E-Klasse) ab Strategiephase über die Markteinführung, den gesamten Lifecycle bis zum "End of Production". * Als Trainee im Produktmanagement trägst Du im Team maßgeblich für die optimale Umsetzung von Markt- und Kundenanforderungen im Fahrzeug-Entstehungsprozess bei * Außerordentlich hohe analytische und konzeptionelle Fähigkeiten, Erfahrung im Projektmanagement
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Do you want to gain hands-on experience in product management while contributing to the development of cutting-edge software solutions? We're looking for a proactive and curious Working Student to support our Product Management and Quality Engineering teams. * Support the Product Management and QE teams in analyzing, describing, and resolving software test issues * Contribute ideas and feedback to improve product quality and user experience * Strong interest in IT and construction software; experience with RIB or similar tools is a plus * Experience with documentation tools or agile development environments - Motivated by our values & vision, we are driving the digital transformation of our customers - for a more digital, efficient an
Do you want to gain hands-on experience in product management while contributing to the development of cutting-edge software solutions? We're looking for a proactive and curious Working Student to support our Product Management and Quality Engineering teams. * Support the Product Management and QE teams in analyzing, describing, and resolving software test issues * Contribute ideas and feedback to improve product quality and user experience * Strong interest in IT and construction software; experience with RIB or similar tools is a plus * Experience with documentation tools or agile development environments - Motivated by our values & vision, we are driving the digital transformation of our customers - for a more digital, efficient an
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Working Student (f/m/d) Product Lifecycle Management (PLM)
Working Student (f/m/d) Product Lifecycle Management (PLM)
Dassault Systemes Deutschland GmbH
München, Stuttgart, Berlin
Teilweise Home-Office
You'll create hands-on demonstrators, develop compelling presentations, and contribute to real customer projects that showcase cutting-edge Product Lifecycle Management and Systems Engineering solutions. * Contribute to active customer projects in Product Lifecycle Management and Systems Engineering domains * Create compelling presentations and support materials that bring technical solutions to life for customers across diverse industries * No prior experience required - we'll support you with comprehensive training on the job! * You're curious about Product Lifecycle Management, Systems Engineering, or CAD design
You'll create hands-on demonstrators, develop compelling presentations, and contribute to real customer projects that showcase cutting-edge Product Lifecycle Management and Systems Engineering solutions. * Contribute to active customer projects in Product Lifecycle Management and Systems Engineering domains * Create compelling presentations and support materials that bring technical solutions to life for customers across diverse industries * No prior experience required - we'll support you with comprehensive training on the job! * You're curious about Product Lifecycle Management, Systems Engineering, or CAD design
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Working student Portfolio Management of MB.OS GEN 2
Working student Portfolio Management of MB.OS GEN 2
Mercedes-Benz AG
Sindelfingen
Teilweise Home-Office
With the Mercedes-Benz Operating System (MB.OS), the depth of development is continuously increased to bring software innovations to customers faster. Among other things, the MB.OS Chief Engineer is responsible for the EE architecture, developer journey, and technical project management of MB.OS, to secure the strategic leadership position in car software. If you would like to help shape this path, apply as support for the Portfolio Management MB.OS team. * Initial practical experience within Mercedes-Benz AG, especially in R&D, is an advantage * Preferably programming experience for creating evaluations and automation (Python, SQL, or similar)
With the Mercedes-Benz Operating System (MB.OS), the depth of development is continuously increased to bring software innovations to customers faster. Among other things, the MB.OS Chief Engineer is responsible for the EE architecture, developer journey, and technical project management of MB.OS, to secure the strategic leadership position in car software. If you would like to help shape this path, apply as support for the Portfolio Management MB.OS team. * Initial practical experience within Mercedes-Benz AG, especially in R&D, is an advantage * Preferably programming experience for creating evaluations and automation (Python, SQL, or similar)
As we scale and digitize further, your impact will be visible across everything from operational efficiency to customer experience * > 5 years of experience in data management, data governance or a related field within an international matrix organization. * Hans-on experience with data governance tools and platforms (e.g., Informatica, Collibra, Alation). * Experience with BI tools (e.g., Power BI, Tableau, …), with the perspective of building a structured reporting framework in the future. * Being an effective communicator, with ability to interpret and clearly convey information, deliver concise recommendations and interact with a wide range of stakeholders at various levels, including senior management, and other teams. * Experience in leading transformations and navigating ambiguity with a positive, solution-oriented mindset. Motivated by our values & vision, we
As we scale and digitize further, your impact will be visible across everything from operational efficiency to customer experience * > 5 years of experience in data management, data governance or a related field within an international matrix organization. * Hans-on experience with data governance tools and platforms (e.g., Informatica, Collibra, Alation). * Experience with BI tools (e.g., Power BI, Tableau, …), with the perspective of building a structured reporting framework in the future. * Being an effective communicator, with ability to interpret and clearly convey information, deliver concise recommendations and interact with a wide range of stakeholders at various levels, including senior management, and other teams. * Experience in leading transformations and navigating ambiguity with a positive, solution-oriented mindset. Motivated by our values & vision, we
In this role, you will be at the forefront of developing cutting-edge AI solutions that directly impact our company's revenue and enhance the customer experience. * First experience in requirements analysis, development, go-live and operation of AI solutions as well as Marketing and Sales, general Software Programming and Project Management We are seeking a visionary AI Engineer to join our team as a trainee in “Customer Interaction and generative AI” and redefine the future of mobility. This is a unique opportunity to shape the next generation of the Mercedes-Benz Virtual Assist and revolutionize online customer interaction. * Maximum of 3 years of professional experience (apart from studies) * At least 3 months of experience abroad
In this role, you will be at the forefront of developing cutting-edge AI solutions that directly impact our company's revenue and enhance the customer experience. * First experience in requirements analysis, development, go-live and operation of AI solutions as well as Marketing and Sales, general Software Programming and Project Management We are seeking a visionary AI Engineer to join our team as a trainee in “Customer Interaction and generative AI” and redefine the future of mobility. This is a unique opportunity to shape the next generation of the Mercedes-Benz Virtual Assist and revolutionize online customer interaction. * Maximum of 3 years of professional experience (apart from studies) * At least 3 months of experience abroad
NEU
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Senior Digital Solution Advisor (f/m/d) - SAP BTP Business Technology Platform
Senior Digital Solution Advisor (f/m/d) - SAP BTP Business Technology Platform
SAP SE
Gerlingen, DE, 70839
Drive revenue growth by delivering primarily virtual world-class experiences with the goal to help more customers run better. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. * Several years in customer-facing roles such as consulting, presales or in product-expert roles such as product/solution management Serving primarily midmarket customers, we confidently handle a high volume of business transactions, working in efficient synergy with SAP's partners. Digital Solution Advisors operationalize this goal by leveraging an array of digital t
Drive revenue growth by delivering primarily virtual world-class experiences with the goal to help more customers run better. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. * Several years in customer-facing roles such as consulting, presales or in product-expert roles such as product/solution management Serving primarily midmarket customers, we confidently handle a high volume of business transactions, working in efficient synergy with SAP's partners. Digital Solution Advisors operationalize this goal by leveraging an array of digital t
NEU
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Implementation, monitoring, and maintenance of the Quality & HSE management system at SC/L sites in accordance with international standards, legal requirements, 3PL contracts, customer-specific requirements, insurance policies, and MMS standards * Efficient and effective management of complaints and incidents for customers, suppliers, and employees using robust RPS/8D reports - The goal is to continuously improve processes and performance and ensure customer satisfaction. You represent the voice of the customer and guarantee compliance with MANN+HUMMEL standards and procedures. * Management of regional and local Quality & HSE Team and activities as well as implementation of group-wide initiatives and projects, including qualification and personnel dev
Implementation, monitoring, and maintenance of the Quality & HSE management system at SC/L sites in accordance with international standards, legal requirements, 3PL contracts, customer-specific requirements, insurance policies, and MMS standards * Efficient and effective management of complaints and incidents for customers, suppliers, and employees using robust RPS/8D reports - The goal is to continuously improve processes and performance and ensure customer satisfaction. You represent the voice of the customer and guarantee compliance with MANN+HUMMEL standards and procedures. * Management of regional and local Quality & HSE Team and activities as well as implementation of group-wide initiatives and projects, including qualification and personnel dev
NEU
As a Trainee in “Digital Transformation Quality”, you will be part of our mission to push digitalization in Quality Management to the next level. In Digital Transformation Quality, we design and implement the digitalization strategy for the worldwide Quality Management in Mercedes-Benz Cars and work closely with our IT partners to create innovative approaches that truly make an impact. Quality is at the core of customer satisfaction – and you will help us keep it that way. Therefore, you will have the opportunity to bring in your ideas and experience in shaping the tasks. * Maximum of 3 years of professional experience (apart from studies) * At least 3 months of experience abroad (study, international internship, work and travel) * Strong interpersonal and communicati
As a Trainee in “Digital Transformation Quality”, you will be part of our mission to push digitalization in Quality Management to the next level. In Digital Transformation Quality, we design and implement the digitalization strategy for the worldwide Quality Management in Mercedes-Benz Cars and work closely with our IT partners to create innovative approaches that truly make an impact. Quality is at the core of customer satisfaction – and you will help us keep it that way. Therefore, you will have the opportunity to bring in your ideas and experience in shaping the tasks. * Maximum of 3 years of professional experience (apart from studies) * At least 3 months of experience abroad (study, international internship, work and travel) * Strong interpersonal and communicati
NEU
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Collaborating with teams in Sales, Marketing, Service and more, your work will help shape strategic decisions, improve customer experience, and drive commercial performance. * Support the deployment of Commercial Excellence practices including Customer Value Management measuring target activities in Sales and Service and KPI adoption. * Participate in the roll-out of key strategic initiatives such as account management models, cross-selling strategies, and new product introductions. * 2 years of experience in Controlling or Sales. * Experience in working with Salesforce, Tableau, PowerBI. We offer exciting experiences in a company that brings together talents from different backgrounds and creates an environment for personal and profe
Collaborating with teams in Sales, Marketing, Service and more, your work will help shape strategic decisions, improve customer experience, and drive commercial performance. * Support the deployment of Commercial Excellence practices including Customer Value Management measuring target activities in Sales and Service and KPI adoption. * Participate in the roll-out of key strategic initiatives such as account management models, cross-selling strategies, and new product introductions. * 2 years of experience in Controlling or Sales. * Experience in working with Salesforce, Tableau, PowerBI. We offer exciting experiences in a company that brings together talents from different backgrounds and creates an environment for personal and profe
NEU
Praktikant*in Digital Service Business (Pflicht-Praktikum)
Praktikant*in Digital Service Business (Pflicht-Praktikum)
Mercedes-Benz AG
Stuttgart
Teilweise Home-Office
Neben der Standardisierung von Serviceprodukten und -prozessen umfasst das Themenspektrum auch die Digitalisierung wesentlicher Kundenprozesse, um damit einen wesentlichen Beitrag zur Verbesserung der Customer Experience zu leisten. * Verantwortung für die Governance und Weiterentwicklung der digitalen Customer Journey und Customer Experience im Service Business * Mitwirkung innerhalb der Projektarbeit der Weiterentwicklung der digitalen Customer Journey und Customer Experience. - Der Kunde steht für Dich immer an erster Stelle und Du hast Interesse an Customer Experience, Marketing & digitalen Customer Journeys - Mit unserem digitalen Portfolio Management stellen wir
Neben der Standardisierung von Serviceprodukten und -prozessen umfasst das Themenspektrum auch die Digitalisierung wesentlicher Kundenprozesse, um damit einen wesentlichen Beitrag zur Verbesserung der Customer Experience zu leisten. * Verantwortung für die Governance und Weiterentwicklung der digitalen Customer Journey und Customer Experience im Service Business * Mitwirkung innerhalb der Projektarbeit der Weiterentwicklung der digitalen Customer Journey und Customer Experience. - Der Kunde steht für Dich immer an erster Stelle und Du hast Interesse an Customer Experience, Marketing & digitalen Customer Journeys - Mit unserem digitalen Portfolio Management stellen wir
(Senior) Consultant (all genders) Aviation Strategy
(Senior) Consultant (all genders) Aviation Strategy
Porsche Consulting GmbH
Stuttgart, München, Hamburg, Berlin, Frankfurt am Main
Professional experience in airline, airport or MRO management ideally in a consulting environment - With more than 900 employees around the globe, Porsche Consulting is one of the world's leading management consultancies. * Building on practical experience to re-organize airline or airport functions * Transforming airlines, airport and MRO organizations to constantly deliver high performance and customer centricity * Taking responsibility for sub-projects, presenting at Management Board level and actively contributing own ideas for our further development * Experience in strategy development and implementation for airlines or airports
Professional experience in airline, airport or MRO management ideally in a consulting environment - With more than 900 employees around the globe, Porsche Consulting is one of the world's leading management consultancies. * Building on practical experience to re-organize airline or airport functions * Transforming airlines, airport and MRO organizations to constantly deliver high performance and customer centricity * Taking responsibility for sub-projects, presenting at Management Board level and actively contributing own ideas for our further development * Experience in strategy development and implementation for airlines or airports
By understanding customer needs, you will help translate them into the best possible technical solutions. In addition, you will coordinate development activities across the value chain, ensuring alignment with internal stakeholders from product management to operations and after-sales. * Maximum of 3 years of professional experience (apart from studies) * At least 3 months of experience abroad (study, international internship, work and travel)
By understanding customer needs, you will help translate them into the best possible technical solutions. In addition, you will coordinate development activities across the value chain, ensuring alignment with internal stakeholders from product management to operations and after-sales. * Maximum of 3 years of professional experience (apart from studies) * At least 3 months of experience abroad (study, international internship, work and travel)
Empower teams through workshops, training, and coaching to adopt customer-centric design methods & support with academy activities * Experience: Minimum 5 years in Design Research, User Research, or related areas, ideally in a B2B context - o Hands-on experience with state-of-the-art research platforms (e.g., Dovetail, Lookback, TheyDo) o Ability to guide interdisciplinary teams through complex customer insights - o Proven experience working in cross-functional teams within agile setups * Everyone has Talent: Our talent management process supports your professional development
Empower teams through workshops, training, and coaching to adopt customer-centric design methods & support with academy activities * Experience: Minimum 5 years in Design Research, User Research, or related areas, ideally in a B2B context - o Hands-on experience with state-of-the-art research platforms (e.g., Dovetail, Lookback, TheyDo) o Ability to guide interdisciplinary teams through complex customer insights - o Proven experience working in cross-functional teams within agile setups * Everyone has Talent: Our talent management process supports your professional development
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Senior Consultant / Manager (Gen) AI & Data Scientist | AI Garage (m/w/d)
Senior Consultant / Manager (Gen) AI & Data Scientist | AI Garage (m/w/d)
Capgemini Invent
Berlin, Frankfurt am Main, Hamburg, Köln, München, Stuttgart
Verantwortung als (Teil-) Projektleitung in einem der folgenden Bereiche: AI Strategy, AI für Customer Experience, AI Software Development und/oder der Implementierung von Data Science Lösungen * Nachweisliche Erfahrung und Kompetenz in der Entwicklung von Technologiestrategien für AI, Analytics und Data Management * Hohe Zuverlässigkeit, Teamgeist und Fit für eine weltweit führende Managementberatung
Verantwortung als (Teil-) Projektleitung in einem der folgenden Bereiche: AI Strategy, AI für Customer Experience, AI Software Development und/oder der Implementierung von Data Science Lösungen * Nachweisliche Erfahrung und Kompetenz in der Entwicklung von Technologiestrategien für AI, Analytics und Data Management * Hohe Zuverlässigkeit, Teamgeist und Fit für eine weltweit führende Managementberatung
Praktikant*in Digital Marketing & Performance (Pflicht-Praktikum)
Praktikant*in Digital Marketing & Performance (Pflicht-Praktikum)
Mercedes-Benz AG
Stuttgart
Teilweise Home-Office
Unser Bereich ist für die digitale Customer Experience und die Marketingkommunikation von Mercedes-Benz Cars in mehr als 30 Länder in Europa, Afrika, Asien und Südamerika verantwortlich. * Überwachung und Aktualisierung der Leistung von digitalen KPIs auf monatlicher Basis und Berichterstattung an das Management * Sicherer Umgang mit MS-Office und Projektmanagement-Tools (wie bspw. Asana, MS Teams, KI-Tools etc.)
Unser Bereich ist für die digitale Customer Experience und die Marketingkommunikation von Mercedes-Benz Cars in mehr als 30 Länder in Europa, Afrika, Asien und Südamerika verantwortlich. * Überwachung und Aktualisierung der Leistung von digitalen KPIs auf monatlicher Basis und Berichterstattung an das Management * Sicherer Umgang mit MS-Office und Projektmanagement-Tools (wie bspw. Asana, MS Teams, KI-Tools etc.)
(Senior) Consultant (all genders) Aerospace – OEM Strategy
(Senior) Consultant (all genders) Aerospace – OEM Strategy
Porsche Consulting GmbH
Stuttgart, München, Hamburg, Berlin, Frankfurt am Main
With more than 900 employees around the globe, Porsche Consulting is one of the world's leading management consultancies. * Transform functional perimeters and entire companies towards customer centric thinking and efficient end-to-end processes and organizations * Several years professional experience in strategy consultancy or the international aerospace industry
With more than 900 employees around the globe, Porsche Consulting is one of the world's leading management consultancies. * Transform functional perimeters and entire companies towards customer centric thinking and efficient end-to-end processes and organizations * Several years professional experience in strategy consultancy or the international aerospace industry
Beliebte Jobs
- Media Internship
- Customer Success Manager
- Customer Service Representative
- Praktikum Journalismus
- Customer Support
- Customer Experience
- Customer Service Agent
- Customer Interaction
- Praktikum Redaktion
- Customer Success
- Customer Success Management
- Customer Relationship Manager
- User Experience
- Junior Customer Experience Manager
- Customer Journey
- Consultant Customer Journey
Standorte
- Stuttgart
- Pforzheim
- Reutlingen
- Ludwigsburg
- Tübingen
- Sindelfingen
- Esslingen am Neckar
- Göppingen
- Leinfelden-Echterdingen
- Böblingen
- Balingen
- Leonberg, Baden-Württemberg
- Fellbach
- Backnang
- Waiblingen
- Kornwestheim
- Freudenstadt
- Metzingen
- Winnenden
- Calw
- Europa
- Westliches Europa
- Süddeutschland
- Südwestdeutschland
- Baden-Württemberg
- Neckarland-Schwaben
- Schwarzwald
- Schwäbische Alb