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7 Treffer für First Level Support Jobs in Aachen im Umkreis von 30 km
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IT First Level Support / Help Desk (m/w/d)
IT First Level Support / Help Desk (m/w/d)
Amadeus Fire AG
Aachen, Berlin, Potsdam, Bonn, Bremen, Düsseldorf, Essen, Frankfurt, Frankfurt, Hamburg
Teilweise Home-Office
Anschreiben nicht erforderlich
Schnelle Bewerbung
Bewerben Sie sich jetzt als IT First Level Support / Help Desk (m/w/d) . Unser Mandant möchte sein IT-Support Team erweitern und ist deshalb auf der Suche nach einem erfahrenen IT-Supporter (m/w/d) in Festanstellung. * Bereitstellung von technischem Support für Endbenutzer * Aufnahme und Dokumentation von Supportanfragen * Weiterleitung komplexer Probleme an höhere Support-Ebenen
Bewerben Sie sich jetzt als IT First Level Support / Help Desk (m/w/d) . Unser Mandant möchte sein IT-Support Team erweitern und ist deshalb auf der Suche nach einem erfahrenen IT-Supporter (m/w/d) in Festanstellung. * Bereitstellung von technischem Support für Endbenutzer * Aufnahme und Dokumentation von Supportanfragen * Weiterleitung komplexer Probleme an höhere Support-Ebenen
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Spezialist Applikationsbetreuung SAP S/4HANA (m/w/d)
Spezialist Applikationsbetreuung SAP S/4HANA (m/w/d)
EWV Energie- und Wasser-Versorgung GmbH
Stolberg bei Aachen
Teilweise Home-Office
Support: First-Level-Support SAP S4/HANA
Support: First-Level-Support SAP S4/HANA
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Schnelle Bewerbung
First und Second Level Support für IT- Anwender unserer Kunden, Troubleshooting * Du hast Praxiserfahrung im Bereich Telefon- Support und bist von ganzem Herzen Dienstleister
First und Second Level Support für IT- Anwender unserer Kunden, Troubleshooting * Du hast Praxiserfahrung im Bereich Telefon- Support und bist von ganzem Herzen Dienstleister
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Provide 1st level support; Respond to user support requests and resolve technical problems in hybrid environment - Utimaco stands for recognized product quality, userbility, excellent support and a market-driven offer, manufactured in Germany. * Support Active Directory, DNS, DHCP, and Group Policy * Many learning opportunities to deepen your skills and support your professional growth
Provide 1st level support; Respond to user support requests and resolve technical problems in hybrid environment - Utimaco stands for recognized product quality, userbility, excellent support and a market-driven offer, manufactured in Germany. * Support Active Directory, DNS, DHCP, and Group Policy * Many learning opportunities to deepen your skills and support your professional growth
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Schnelle Bewerbung
Anforderungen an den Bewerber: Erweiterte Kenntnisse: First-Level-Support, Netzwerkadministration, -management, -organisation, Kundenberatung, -betreuung, Datenbank SQL
Anforderungen an den Bewerber: Erweiterte Kenntnisse: First-Level-Support, Netzwerkadministration, -management, -organisation, Kundenberatung, -betreuung, Datenbank SQL
Noch nichts dabei? Es gibt 2 weitere Jobs, die zu deiner Suche passen könnten
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Schnelle Bewerbung
We foster an open and respectful culture of addressing each other by first name across all levels of hierarchy. We support you with your retirement planning and offer capital-forming benefits as well as individual supplementary insurance options.
We foster an open and respectful culture of addressing each other by first name across all levels of hierarchy. We support you with your retirement planning and offer capital-forming benefits as well as individual supplementary insurance options.
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Ausbildung Fachinformatiker für Systemintegration (w/m/d) (Aachen) › ComConsult GmbH
Ausbildung Fachinformatiker für Systemintegration (w/m/d) (Aachen) › ComConsult GmbH
ComConsult GmbH
Aachen
Teilweise Home-Office
First- und Second-Level-Support, sowohl hausintern als auch, in bestimmten Fällen, extern bei der Unterstützung der ComConsult Akademie,
First- und Second-Level-Support, sowohl hausintern als auch, in bestimmten Fällen, extern bei der Unterstützung der ComConsult Akademie,
19 passende Jobs liegen außerhalb deiner Region
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Fachinformatiker / IT Service Techniker (m/w/d) IT Support
Fachinformatiker / IT Service Techniker (m/w/d) IT Support
wu personal GmbH
Hamburg, Finkenwerder, Düsseldorf, Sindelfingen, Kerpen, Stuttgart, München, Donauwörth, Münster
Arbeiten mit Ticketsystemen (First und Second Level Support) sowie Statuspflege und Dokumentation der Tickets in den führenden Ticket- und Assetsystemen * Erfahrung im IT Support, Onsite Support, Client Support, User Helpdesk bzw. 1st oder 2nd Level Support * Durchführung von IT-Supportarbeiten inkl. Wartung und Reparatur anhand der übermittelten Service Tickets
Arbeiten mit Ticketsystemen (First und Second Level Support) sowie Statuspflege und Dokumentation der Tickets in den führenden Ticket- und Assetsystemen * Erfahrung im IT Support, Onsite Support, Client Support, User Helpdesk bzw. 1st oder 2nd Level Support * Durchführung von IT-Supportarbeiten inkl. Wartung und Reparatur anhand der übermittelten Service Tickets
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Schnelle Bewerbung
First Level eBusiness-Support: Du bist erster Ansprechpartner für Rückfragen unserer Kunden zu unseren digitalen Bestellsystemen
First Level eBusiness-Support: Du bist erster Ansprechpartner für Rückfragen unserer Kunden zu unseren digitalen Bestellsystemen
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Mitarbeiter im Team Informations- und Kommunikationstechnologien (IKT) (m/w/d)
Mitarbeiter im Team Informations- und Kommunikationstechnologien (IKT) (m/w/d)
Volksbank Erft eG
Elsdorf
Teilweise Home-Office
Schnelle Bewerbung
First- und Second-Level-Support bei Hard- und Softwareproblemen
First- und Second-Level-Support bei Hard- und Softwareproblemen
NEU
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Weiterhin würden wir uns freuen wenn Sie darüber hinaus noch eine gute Portion Humor und gute Laune mitbringen.KENNTNISSE/FÄHIGKEITEN- gute Kenntnisse in der Anwenderberatung sowie der Kundenbetreuung und dem Third-Level-Support - ZuverlässigkeitAnforderungen an den Bewerber: Erweiterte Kenntnisse: Anwenderberatung, Anwender-Support (IT), WLAN (Wireless Local Area Network), Kundenberatung, -betreuung, TeamViewer Fernwartungs- und Online Meeting Software, Microsoft Office, Wartung, Reparatur, Instandhaltung, Büroinformationselektronik, Bürosystemtechnik, Netzwerkadministration, -management, -organisation, Third-Level-Support
Weiterhin würden wir uns freuen wenn Sie darüber hinaus noch eine gute Portion Humor und gute Laune mitbringen.KENNTNISSE/FÄHIGKEITEN- gute Kenntnisse in der Anwenderberatung sowie der Kundenbetreuung und dem Third-Level-Support - ZuverlässigkeitAnforderungen an den Bewerber: Erweiterte Kenntnisse: Anwenderberatung, Anwender-Support (IT), WLAN (Wireless Local Area Network), Kundenberatung, -betreuung, TeamViewer Fernwartungs- und Online Meeting Software, Microsoft Office, Wartung, Reparatur, Instandhaltung, Büroinformationselektronik, Bürosystemtechnik, Netzwerkadministration, -management, -organisation, Third-Level-Support
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First-Level-Supportspezialist:in ORBIS (m/w/d) – Für unseren Kunden, die „Niederösterreichische Landesgesundheitsagentur“
First-Level-Supportspezialist:in ORBIS (m/w/d) – Für unseren Kunden, die „Niederösterreichische Landesgesundheitsagentur“
Dedalus HealthCare GmbH
Bonn, Wien, Home-Office
Teilweise Home-Office
Begleite uns als First-Level-Supportspezialist:in ORBIS (m/w/d) – Für unseren Kunden, die „Niederösterreichische Landesgesundheitsagentur“ bei Dedalus, einem der weltweit führenden Unternehmen für Healthcare-Technologie, in Wien, Bonn oder im Homeoffice (ausschließlich in der D-A-CH-Region), und leiste die beste Arbeit Deiner Karriere – mit einem nachhaltigen Beitrag für eine bessere Versorgung und einen gesünderen Planeten.
Begleite uns als First-Level-Supportspezialist:in ORBIS (m/w/d) – Für unseren Kunden, die „Niederösterreichische Landesgesundheitsagentur“ bei Dedalus, einem der weltweit führenden Unternehmen für Healthcare-Technologie, in Wien, Bonn oder im Homeoffice (ausschließlich in der D-A-CH-Region), und leiste die beste Arbeit Deiner Karriere – mit einem nachhaltigen Beitrag für eine bessere Versorgung und einen gesünderen Planeten.
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Schnelle Bewerbung
Wir suchen zum nächstmöglichen Zeitpunkt einen zuverlässigen Mitarbeitenden, der sich aktiv im Bereich der technischen Filialbetreuung sowie First-Level-Support IT in unserer Firmenzentrale sowie unseren 58 Standorten im Großraum Köln/Bonn/Aachen/Hagen einbringt. * Sie haben eine abgeschlossene Ausbildung im technischen oder kaufmännischen Bereich und idealerweise Erfahrungen in dem Bereich technischer Support.
Wir suchen zum nächstmöglichen Zeitpunkt einen zuverlässigen Mitarbeitenden, der sich aktiv im Bereich der technischen Filialbetreuung sowie First-Level-Support IT in unserer Firmenzentrale sowie unseren 58 Standorten im Großraum Köln/Bonn/Aachen/Hagen einbringt. * Sie haben eine abgeschlossene Ausbildung im technischen oder kaufmännischen Bereich und idealerweise Erfahrungen in dem Bereich technischer Support.
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IT Operations & Support Engineer (m/w/d)
IT Operations & Support Engineer (m/w/d)
WSM – Walter Solbach Metallbau GmbH
Waldbröl
Teilweise Home-Office
Schnelle Bewerbung
Lösungsfindung bei Problemen im First- sowie Second-Level-Support Dann verstärken Sie uns als IT Operations & Support Engineer (m/w/d). * Ansprechpartner auf Augenhöhe bei allen Anliegen im IT-Support * 2-jährige Erfahrung im IT-Support – bestenfalls im industriellen Umfeld
Lösungsfindung bei Problemen im First- sowie Second-Level-Support Dann verstärken Sie uns als IT Operations & Support Engineer (m/w/d). * Ansprechpartner auf Augenhöhe bei allen Anliegen im IT-Support * 2-jährige Erfahrung im IT-Support – bestenfalls im industriellen Umfeld
NEU
Im Auftrag unserer Kunden suchen wir an den Standorten Nürnberg, Hannover, Frankfurt am Main, Bonn, Düsseldorf, Berlin, Dresden und Erfurt mehrere Mitarbeiter (m/w/d) für den 1st Level Support als Service Desk Agent (m/w/d) bzw. IT Supporter (m/w/d). * Eröffnung von Tickets für den Second Level Support * Erfahrung in der telefonischen Kundenbetreuung bzw. einem IT-Support, im Call Center Umfeld, einem Kundensupport, User Helpdesk oder Servicedesk bzw. als IT-Servicemitarbeiter (m/w/d) oder IT-Kundenbetreuer (m/w/d) etc.
Im Auftrag unserer Kunden suchen wir an den Standorten Nürnberg, Hannover, Frankfurt am Main, Bonn, Düsseldorf, Berlin, Dresden und Erfurt mehrere Mitarbeiter (m/w/d) für den 1st Level Support als Service Desk Agent (m/w/d) bzw. IT Supporter (m/w/d). * Eröffnung von Tickets für den Second Level Support * Erfahrung in der telefonischen Kundenbetreuung bzw. einem IT-Support, im Call Center Umfeld, einem Kundensupport, User Helpdesk oder Servicedesk bzw. als IT-Servicemitarbeiter (m/w/d) oder IT-Kundenbetreuer (m/w/d) etc.
NEU
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Schnelle Bewerbung
To scale our reach, we're looking for a mid-level Account Executive who is ready to take ownership of deals, keep momentum high, and confidently guide prospects from first qualified conversation to signature — with strong support from and domain experts. As a mid-level AE, you take qualified leads from marketing, referrals, inbound requests, and our outreach team. * Join or take the first discovery call once a lead is validated Support (not own) the solution-shaping process * First experience closing deals * Strong communication and follow-up discipline Support when you need it — ownership when you want it. We support your development with coaching, shadowing, training, and real deal ownership.
To scale our reach, we're looking for a mid-level Account Executive who is ready to take ownership of deals, keep momentum high, and confidently guide prospects from first qualified conversation to signature — with strong support from and domain experts. As a mid-level AE, you take qualified leads from marketing, referrals, inbound requests, and our outreach team. * Join or take the first discovery call once a lead is validated Support (not own) the solution-shaping process * First experience closing deals * Strong communication and follow-up discipline Support when you need it — ownership when you want it. We support your development with coaching, shadowing, training, and real deal ownership.
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Head of Commercial Execution (Public Sector, Defence & Space)
Head of Commercial Execution (Public Sector, Defence & Space)
Sybilla Technologies Sp. z o. o.
bundesweit
We transform that responsibility into action by building systems, software, and services that support civil, defence, and security stakeholders in protecting and operating in space. Create feedback loops between customers, market intelligence, product strategy and R&D to support commercial priorities and future offerings. * Support company growth through structured prioritization, resource allocation and commercial decisionmaking. * High level of competence and attention to detail in sales governance, CRM discipline, KPI-based * High level of ownership and decision-making autonomy. * Remote-first work model (HQ: Bydgoszcz, Poland) but quarterly visits will be required plus business travels as needed.
We transform that responsibility into action by building systems, software, and services that support civil, defence, and security stakeholders in protecting and operating in space. Create feedback loops between customers, market intelligence, product strategy and R&D to support commercial priorities and future offerings. * Support company growth through structured prioritization, resource allocation and commercial decisionmaking. * High level of competence and attention to detail in sales governance, CRM discipline, KPI-based * High level of ownership and decision-making autonomy. * Remote-first work model (HQ: Bydgoszcz, Poland) but quarterly visits will be required plus business travels as needed.
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Associate Director Regulatory Affairs – Clinical Lead*
Associate Director Regulatory Affairs – Clinical Lead*
Immatics Biotechnologies GmbH
Tübingen, München, Home-Office
Teilweise Home-Office
Own EU regulatory strategy for assigned programs from First-in-Human through pivotal development and marketing authorization. * Actively support cross-functional alignment to avoid late-stage regulatory issues and rework. Our culture allows for a high level of originality, independent thinking, and initiative.
Own EU regulatory strategy for assigned programs from First-in-Human through pivotal development and marketing authorization. * Actively support cross-functional alignment to avoid late-stage regulatory issues and rework. Our culture allows for a high level of originality, independent thinking, and initiative.
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Global Accounts Success Manager
Global Accounts Success Manager
Shopify
Remote - EMEA, France, Germany, United Kingdom, Netherlands, Brussels
Shopify's Global Accounts team has supported this mission by educating the largest, highest volume, and most complex merchants on what is possible with our platform. This entails cultivating strong relationships with key stakeholders, including CEOs, CTOs, VPs, & Directors, at both the parent and individual brand level. This involves offering expert advice on best-in-class ecommerce practices, industry trends, API support, ERP integrations, social commerce strategies, analytics, SEO, and conducting site audits, among other responsibilities. * Escalating technical issues to Shopify's support teams when necessary. * Business level French proficiency * Minimum 8 years of experience in customer success or client management, preferably with enterprise-level clients within a technology/software environment. * Excellent communication skills, both verbal and written, enabling you to effectively communicate ...
Shopify's Global Accounts team has supported this mission by educating the largest, highest volume, and most complex merchants on what is possible with our platform. This entails cultivating strong relationships with key stakeholders, including CEOs, CTOs, VPs, & Directors, at both the parent and individual brand level. This involves offering expert advice on best-in-class ecommerce practices, industry trends, API support, ERP integrations, social commerce strategies, analytics, SEO, and conducting site audits, among other responsibilities. * Escalating technical issues to Shopify's support teams when necessary. * Business level French proficiency * Minimum 8 years of experience in customer success or client management, preferably with enterprise-level clients within a technology/software environment. * Excellent communication skills, both verbal and written, enabling you to effectively communicate ...
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Support co-sell opportunities with region-specific partners * Engage technical and field enablement resources to support sales teams and partners - You adapt to what's needed, navigating seamlessly between high-level strategy and hands-on execution. You aren't afraid to roll up your sleeves and build the first version yourself, balancing the drive for technical excellence with the need to deliver value to users quickly. Our Benefits program is one of the most important ways we support our employees. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Support co-sell opportunities with region-specific partners * Engage technical and field enablement resources to support sales teams and partners - You adapt to what's needed, navigating seamlessly between high-level strategy and hands-on execution. You aren't afraid to roll up your sleeves and build the first version yourself, balancing the drive for technical excellence with the need to deliver value to users quickly. Our Benefits program is one of the most important ways we support our employees. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Integrate with a variety of systems (Billing, Metering, Logging, Monitoring, Support, etc… * You have a high level of responsibility, ownership, and - As part of our first 500 employees, you will be instrumental in shaping our culture.
Integrate with a variety of systems (Billing, Metering, Logging, Monitoring, Support, etc… * You have a high level of responsibility, ownership, and - As part of our first 500 employees, you will be instrumental in shaping our culture.
As one of the first members of our Reliability Engineering Team at Core, you will be responsible for building and leading processes to ensure and improve the reliability, availability, scalability, and performance of ClickHouse. You will collaborate with different teams like Control Plane, Dataplane,Security, Support and Operations and them to implement ClickHouse in the best way for our customers. * Enhance and refine incident response processes and post-mortem analysis for ClickHouse core related outages including working with support and Cloud teams to communicate to the impacted customers. * You have a high level of responsibility, ownership, and accountability. As part of our first 500 employees, you will be instrumental in shaping our culture.
As one of the first members of our Reliability Engineering Team at Core, you will be responsible for building and leading processes to ensure and improve the reliability, availability, scalability, and performance of ClickHouse. You will collaborate with different teams like Control Plane, Dataplane,Security, Support and Operations and them to implement ClickHouse in the best way for our customers. * Enhance and refine incident response processes and post-mortem analysis for ClickHouse core related outages including working with support and Cloud teams to communicate to the impacted customers. * You have a high level of responsibility, ownership, and accountability. As part of our first 500 employees, you will be instrumental in shaping our culture.
We are looking for exceptional C++ engineers to join our remote-first, global team and continue to scale and grow both our open source and ClickHouse Cloud offerings. The team works on many different topics such as query optimization, distributed query optimization, relational operators (e.g. aggregation and joins), caching, and low-level optimizations like SIMD instructions. * You will serve as a resource for the Support Engineering team, helping to debug the most advanced performance issues encountered by our customers. * As the core ClickHouse database continues to move at a fast pace, you will closely collaborate with our other to assess the impact of new features on performance and support colleagues with performance tests and advice. * You have a high level of responsibility, ownershipand accountability.
We are looking for exceptional C++ engineers to join our remote-first, global team and continue to scale and grow both our open source and ClickHouse Cloud offerings. The team works on many different topics such as query optimization, distributed query optimization, relational operators (e.g. aggregation and joins), caching, and low-level optimizations like SIMD instructions. * You will serve as a resource for the Support Engineering team, helping to debug the most advanced performance issues encountered by our customers. * As the core ClickHouse database continues to move at a fast pace, you will closely collaborate with our other to assess the impact of new features on performance and support colleagues with performance tests and advice. * You have a high level of responsibility, ownershipand accountability.
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Senior Software Engineer - Python and Data Ecosystem
Senior Software Engineer - Python and Data Ecosystem
Clickhouse GmbH
Germany (remote)
Teilweise Home-Office
We build and maintain the integrations that make ClickHouse accessible to millions of developers, data practitioners, and AI agents worldwide from high-level data visualization plugins (Tableau, PowerBI, Superset, Metabase) to connectors for data frameworks (Apache Spark, Flink, Kafka Connect, Fivetran), orchestration platforms, and AI tooling. You don't just build integrations, you bring product-level insight into what we should build and why. * Engage actively with the open-source community: triage issues, support contributors, advocate for users, and shape the roadmap based on real-world feedback - As part of our first 500 employees, you will be instrumental in shaping our culture.
We build and maintain the integrations that make ClickHouse accessible to millions of developers, data practitioners, and AI agents worldwide from high-level data visualization plugins (Tableau, PowerBI, Superset, Metabase) to connectors for data frameworks (Apache Spark, Flink, Kafka Connect, Fivetran), orchestration platforms, and AI tooling. You don't just build integrations, you bring product-level insight into what we should build and why. * Engage actively with the open-source community: triage issues, support contributors, advocate for users, and shape the roadmap based on real-world feedback - As part of our first 500 employees, you will be instrumental in shaping our culture.
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Consulting Manager (m/f/d) Data & AI Strategy
Consulting Manager (m/f/d) Data & AI Strategy
Artefact Germany GmbH
Berlin, Berlin, Germany; Essen, North Rhine-Westphalia, Germany; Hamburg, Hamburg, Germany;
We don't just deliver slides - we bridge the gap between technical possibilities and business imperatives, guiding clients from their first lighthouse use case to company-wide AI maturity. * Strategy & AI Use Case Scoping: Work closely with C-level stakeholders to answer high-stakes questions: How can AI reshape their business models? You will build boardroom-level strategy expertise while staying at the absolute forefront of AI, data management, and digital value creation. You are a true team player, eager to support others while scaling both the company and your own career.
We don't just deliver slides - we bridge the gap between technical possibilities and business imperatives, guiding clients from their first lighthouse use case to company-wide AI maturity. * Strategy & AI Use Case Scoping: Work closely with C-level stakeholders to answer high-stakes questions: How can AI reshape their business models? You will build boardroom-level strategy expertise while staying at the absolute forefront of AI, data management, and digital value creation. You are a true team player, eager to support others while scaling both the company and your own career.