Schnelle Bewerbung
8
Erscheinungsdatum
Home-Office-Optionen
Pendelzeit
Bewerbungsart
Sprache
Fähigkeiten
Berufsfeld
Branche
Region
Städte
Berufserfahrung
Anstellungsart
Arbeitszeit
Filter
SortierungRelevanz
Beliebte Jobs
- Customer Experience Specialist
- Customer Experience Expert
- Customer Manager
- Customer Relationship Management
- Digital Communication
- PR-Volontariat
- Minijob
- Erzieher
- Customer Service
- Communication
- Customer Service Agent
- Online Texter
- Customer Expert
- Customer Advisor
- Executive Communications
- Quereinsteiger
Home-Office-Optionen
Gehalt
Leg fest, wie viel du mindestens verdienen willst.
Pendelzeit
Bewerbungsart
Sprache
Fähigkeiten
Berufsfeld
Branche
Region
Städte
Berufserfahrung
Anstellungsart
Arbeitszeit
Beliebte Jobs
- Customer Experience Specialist
- Customer Experience Expert
- Customer Manager
- Customer Relationship Management
- Digital Communication
- PR-Volontariat
- Minijob
- Erzieher
- Customer Service
- Communication
- Customer Service Agent
- Online Texter
- Customer Expert
- Customer Advisor
- Executive Communications
- Quereinsteiger
2 Treffer für Customer Experience Manager Jobs in Augsburg im Umkreis von 30 km
Noch nichts dabei? Es gibt 2 weitere Jobs, die zu deiner Suche passen könnten
){kind=logo}
(Junior) Customer Success Managerin (m/w/d)
(Junior) Customer Success Managerin (m/w/d)
PEIQ Publishing GmbH & Co. KG
Augsburg
Teilweise Home-Office
Schnelle Bewerbung
... als (Junior) Customer Success Manager:in in Voll- oder Teilzeit. . In Deiner Rolle als Customer Success Manager:in bist Du die zentrale Schnittstelle zwischen Kund:innen, IT und Produktmanagement – und sorgst dafür, dass unsere Kund:innen das volle Potenzial unserer Lösungen ausschöpfen können
... als (Junior) Customer Success Manager:in in Voll- oder Teilzeit. . In Deiner Rolle als Customer Success Manager:in bist Du die zentrale Schnittstelle zwischen Kund:innen, IT und Produktmanagement – und sorgst dafür, dass unsere Kund:innen das volle Potenzial unserer Lösungen ausschöpfen können
){kind=logo}
Direct Response Funnel & Performance Manager/in - E-Commerce
Direct Response Funnel & Performance Manager/in - E-Commerce
Selman Sertkaya - WE LOVE SMILE e.Kfm
Friedberg Bayern
Teilweise Home-Office
Schnelle Bewerbung
Um unser Performance-Marketing und unsere Funnelstrategie weiter auf ein neues Niveau zu bringen, suchen wir einen analytisch starken, kreativen und strukturierten Direct Response Manager, der/die für unsere Funnels und Conversions verantwortlich ist. - Technische Umsetzung mit Tools wie Funnelish, Webflow, Google Tag Manager - Briefing für Copy, Creatives und Landingpage-Designs auf Basis von Daten und Customer Insights
Um unser Performance-Marketing und unsere Funnelstrategie weiter auf ein neues Niveau zu bringen, suchen wir einen analytisch starken, kreativen und strukturierten Direct Response Manager, der/die für unsere Funnels und Conversions verantwortlich ist. - Technische Umsetzung mit Tools wie Funnelish, Webflow, Google Tag Manager - Briefing für Copy, Creatives und Landingpage-Designs auf Basis von Daten und Customer Insights
35 passende Jobs liegen außerhalb deiner Region
){kind=logo}
Als AI Customer Experience Manager (w/m/d) sind Sie der Architekt unserer nächsten Generation von Kundenschnittstellen. * Qualifikation: Sie verfügen über ein abgeschlossenes Studium mit thematisch passendem Schwerpunkt wie Marketing, Psychologie, (Wirtschafts-)Informatik oder eine vergleichbare Qualifikation mit fundierter Erfahrung im Bereich Digital Customer Experience oder E-Commerce. KI-gestützte Vertriebs- und Beratungslösungen werden ein zentraler Bestandteil unserer digitalen Customer Journey. * Journey-Design: Sie entwickeln und implementieren KI-gestützte Personalisierungsstrategien entlang der gesamten digitalen Customer Journey, um Kunden individueller anzusprechen. * Customer-Centricity: Sie stellen sicher, dass alle KI-Lösungen konsequent aus der Kundenperspektive gedacht sind und ein nahtloses, relevantes Erlebnis bieten.
Als AI Customer Experience Manager (w/m/d) sind Sie der Architekt unserer nächsten Generation von Kundenschnittstellen. * Qualifikation: Sie verfügen über ein abgeschlossenes Studium mit thematisch passendem Schwerpunkt wie Marketing, Psychologie, (Wirtschafts-)Informatik oder eine vergleichbare Qualifikation mit fundierter Erfahrung im Bereich Digital Customer Experience oder E-Commerce. KI-gestützte Vertriebs- und Beratungslösungen werden ein zentraler Bestandteil unserer digitalen Customer Journey. * Journey-Design: Sie entwickeln und implementieren KI-gestützte Personalisierungsstrategien entlang der gesamten digitalen Customer Journey, um Kunden individueller anzusprechen. * Customer-Centricity: Sie stellen sicher, dass alle KI-Lösungen konsequent aus der Kundenperspektive gedacht sind und ein nahtloses, relevantes Erlebnis bieten.
){kind=logo}
Strategic Customer Partnerships Manager (m/f/d)
Strategic Customer Partnerships Manager (m/f/d)
TWT GmbH Science & Innovation
Stuttgart, München, Ingolstadt
Teilweise Home-Office
Schnelle Bewerbung
As a Strategic Customer Partnerships Manager, you will work at the intersection of industry, research, and innovation. Our projects span AI, data science, simulation, process innovation, and quantum technologies — always with the goal of creating measurable impact for our customers. You will identify strategic opportunities, develop long-term customer relationships, and help shape collaborations with leading companies, universities, and research institutions. * Build and develop long-term strategic relationships with leading industrial customers * Identify innovation opportunities and translate emerging technologies into customer value * Drive customer interactions across deep-tech domains such as AI, simulation, data, and quantum technologies * Represent TWT in high-level customer and ecosystem engagements * Excellent university degree with a PhD or postdoctoral research experience ...
As a Strategic Customer Partnerships Manager, you will work at the intersection of industry, research, and innovation. Our projects span AI, data science, simulation, process innovation, and quantum technologies — always with the goal of creating measurable impact for our customers. You will identify strategic opportunities, develop long-term customer relationships, and help shape collaborations with leading companies, universities, and research institutions. * Build and develop long-term strategic relationships with leading industrial customers * Identify innovation opportunities and translate emerging technologies into customer value * Drive customer interactions across deep-tech domains such as AI, simulation, data, and quantum technologies * Represent TWT in high-level customer and ecosystem engagements * Excellent university degree with a PhD or postdoctoral research experience ...
NEU
){kind=logo}
Du bist Teil des Customer Service Leadership Teams und arbeitest gemeinsam mit den anderen an einer herausragenden Customer Experience und bringst teamübergreifende Verbesserungsansätze ein. * Führe und entwickle ein starkes Customer Service Team: Du unterstützt deine Teammitglieder gezielt in ihrer fachlichen und persönlichen Weiterentwicklung – durch individuelles Coaching, regelmäßige Feedbackgespräche und klare Entwicklungspläne. * Steigere Performance und Servicequalität: Du setzt klare, motivierende Ziele, steuerst Performance und Qualität anhand relevanter KPIs und unterstützt dein Team mit modernen Customer-Service-Standards und Trainings. * Optimiere Prozesse und Tools datengetrieben: Du analysierst bestehende Customer-Service-Prozesse, identifizierst Effizienzpotenziale und treibst kontinuierliche Prozess- und Toolverbesserungen voran.
Du bist Teil des Customer Service Leadership Teams und arbeitest gemeinsam mit den anderen an einer herausragenden Customer Experience und bringst teamübergreifende Verbesserungsansätze ein. * Führe und entwickle ein starkes Customer Service Team: Du unterstützt deine Teammitglieder gezielt in ihrer fachlichen und persönlichen Weiterentwicklung – durch individuelles Coaching, regelmäßige Feedbackgespräche und klare Entwicklungspläne. * Steigere Performance und Servicequalität: Du setzt klare, motivierende Ziele, steuerst Performance und Qualität anhand relevanter KPIs und unterstützt dein Team mit modernen Customer-Service-Standards und Trainings. * Optimiere Prozesse und Tools datengetrieben: Du analysierst bestehende Customer-Service-Prozesse, identifizierst Effizienzpotenziale und treibst kontinuierliche Prozess- und Toolverbesserungen voran.
){kind=logo}
Du bringst 1-3 Jahre Berufserfahrung im Bereich Customer Experience, Customer Care oder Kundenservice mit, idealerweise bei einem Unternehmen mit starkem Wachstum
Du bringst 1-3 Jahre Berufserfahrung im Bereich Customer Experience, Customer Care oder Kundenservice mit, idealerweise bei einem Unternehmen mit starkem Wachstum
Dann unterstütze uns ab sofort als Customer Experience Manager (m/w/d) * Du bringst 1-3 Jahre Berufserfahrung im Bereich Customer Experience, Customer Care oder Kundenservice mit, idealerweise bei einem Unternehmen mit starkem Wachstum - Du verstehst unter Customer Happiness mehr als nur langweiligen Kundenservice und siehst den Kontakt mit unseren Kund*innen als interessanten Austausch und Chance für happybrush an?
Dann unterstütze uns ab sofort als Customer Experience Manager (m/w/d) * Du bringst 1-3 Jahre Berufserfahrung im Bereich Customer Experience, Customer Care oder Kundenservice mit, idealerweise bei einem Unternehmen mit starkem Wachstum - Du verstehst unter Customer Happiness mehr als nur langweiligen Kundenservice und siehst den Kontakt mit unseren Kund*innen als interessanten Austausch und Chance für happybrush an?
){kind=logo}
Head of Client Creative Services (Graphics / PPT Support) (m/f/d)
Head of Client Creative Services (Graphics / PPT Support) (m/f/d)
Simon-Kucher
Berlin, Bonn, Köln, Frankfurt am Main, Hamburg, München
Teilweise Home-Office
We optimize every lever of commercial strategy – product, pricing, innovation, marketing, and sales – based on what customers want and value. With over 40 years of monetization experience, we are recognized as the world's leading commercial growth and . The ideal candidate is an experienced service unit manager and pragmatic innovator, who can make clear decisions in dynamic environments, adapt best practices from other service organizations, and drive complex changes from concept to implementation. They combine strong operational leadership experience with a data-driven approach to performance improvement, while constructively challenging the status quo, building accountability, and leading teams through transparent progress tracking and collaboration across a large international organization. * 8-10+ years of management experience in service delivery or operations, ideally ...
We optimize every lever of commercial strategy – product, pricing, innovation, marketing, and sales – based on what customers want and value. With over 40 years of monetization experience, we are recognized as the world's leading commercial growth and . The ideal candidate is an experienced service unit manager and pragmatic innovator, who can make clear decisions in dynamic environments, adapt best practices from other service organizations, and drive complex changes from concept to implementation. They combine strong operational leadership experience with a data-driven approach to performance improvement, while constructively challenging the status quo, building accountability, and leading teams through transparent progress tracking and collaboration across a large international organization. * 8-10+ years of management experience in service delivery or operations, ideally ...
){kind=logo}
Anschreiben nicht erforderlich
As Junior Key Account Manager (f/m/d), you are part of the Global Key Account Management Team for the DACH region. You will build up an industry/expert focus and bring in knowledge of a particular industry or other valuable professional experience. * Experiences within the Online Marketing/ Performance Marketing industry * Experience with business intelligence tools, reports and processes, is a plus - We welcome all backgrounds, identities, and experiences.
As Junior Key Account Manager (f/m/d), you are part of the Global Key Account Management Team for the DACH region. You will build up an industry/expert focus and bring in knowledge of a particular industry or other valuable professional experience. * Experiences within the Online Marketing/ Performance Marketing industry * Experience with business intelligence tools, reports and processes, is a plus - We welcome all backgrounds, identities, and experiences.
){kind=logo}
Schnelle Bewerbung
About the Role As a Strategic Customer Success Manager, you will be the commercial and strategic lead for a dedicated cohort of customers. * The Experience: 5+ years in a high-growth SaaS environment, specifically in a technical customer-facing role (CSM, Account Management, or Technical Account Management). The Customer Success team at SimScale is at the heart of our mission: making high-fidelity engineering simulation accessible to everyone, everywhere. You will be responsible for ensuring that SimScale is not just a tool, but a critical driver of our customers' product development success. * Portfolio Ownership: Own the end-to-end commercial health of your customer cohort. * Cross-Functional Leadership: Serve as the "Voice of the Customer" internally. You will partner with Product and Engineering to influence the roadmap and collaborate with Marketing to turn successful customers ...
About the Role As a Strategic Customer Success Manager, you will be the commercial and strategic lead for a dedicated cohort of customers. * The Experience: 5+ years in a high-growth SaaS environment, specifically in a technical customer-facing role (CSM, Account Management, or Technical Account Management). The Customer Success team at SimScale is at the heart of our mission: making high-fidelity engineering simulation accessible to everyone, everywhere. You will be responsible for ensuring that SimScale is not just a tool, but a critical driver of our customers' product development success. * Portfolio Ownership: Own the end-to-end commercial health of your customer cohort. * Cross-Functional Leadership: Serve as the "Voice of the Customer" internally. You will partner with Product and Engineering to influence the roadmap and collaborate with Marketing to turn successful customers ...
){kind=logo}
Customer Network Manager, Rare Bone & Endocrine Disorders
Customer Network Manager, Rare Bone & Endocrine Disorders
Alexion Pharma Germany GmbH
Germany - Munich
Prior experience as either KAM, MSL, KOL manager, Customer Network Manager, Though Leader Liaison or similar role - As a Customer Network Manager you work as a field based marketing team member. Your key tasks will encompass: building up and supporting networks along patient diagnosis, burden of disease understanding and treatment pathways in HPP; developing and implementing customer engagement & speaker programs; enhancing confidence in therapy initiations through regional, interdisciplinary Meta boards, providing expert, consensus-driven and patient-centered care; generating commercially relevant insights. * Minimum 5 years Biotechnology/Pharmaceutical experience preferably in the specialized or orphan diseases area * Experience and KOL contacts within Bone & Endocrine Disorders would be ideal
Prior experience as either KAM, MSL, KOL manager, Customer Network Manager, Though Leader Liaison or similar role - As a Customer Network Manager you work as a field based marketing team member. Your key tasks will encompass: building up and supporting networks along patient diagnosis, burden of disease understanding and treatment pathways in HPP; developing and implementing customer engagement & speaker programs; enhancing confidence in therapy initiations through regional, interdisciplinary Meta boards, providing expert, consensus-driven and patient-centered care; generating commercially relevant insights. * Minimum 5 years Biotechnology/Pharmaceutical experience preferably in the specialized or orphan diseases area * Experience and KOL contacts within Bone & Endocrine Disorders would be ideal
){kind=logo}
As a Senior Strategic Customer Success Manager (m/f/d) at Workpath, you will be responsible for a designated set of customers, ensuring they maximize the value they receive from us. This means your role ranges from being a change consultant and strategy execution advisor to an account manager, enabling the transition of our customers to outcome-focused organizations. Your most important goals * Lead customer onboardings as transformation projects, driving implementation, adoption, scaling, and measurable results with our SaaS platform * Drive platform adoption by identifying customer needs and challenges through data and interactions * Ensure renewals and lay the ground for expansion with our customers through strategic account planning and development. * Act as the bridge between customers and our product team, influencing future platform development and co-creating solutions
As a Senior Strategic Customer Success Manager (m/f/d) at Workpath, you will be responsible for a designated set of customers, ensuring they maximize the value they receive from us. This means your role ranges from being a change consultant and strategy execution advisor to an account manager, enabling the transition of our customers to outcome-focused organizations. Your most important goals * Lead customer onboardings as transformation projects, driving implementation, adoption, scaling, and measurable results with our SaaS platform * Drive platform adoption by identifying customer needs and challenges through data and interactions * Ensure renewals and lay the ground for expansion with our customers through strategic account planning and development. * Act as the bridge between customers and our product team, influencing future platform development and co-creating solutions
){kind=logo}
Schnelle Bewerbung
You actively contribute to improving the customer experience in a fast-growing, dynamic company. * You plan, create, and optimize email and WhatsApp campaigns across the entire customer lifecycle (e.g., newsletters, automations, and lifecycle flows). * You continuously develop and refine our CRM strategy with a strong focus on retention, activation, and customer loyalty. * You have several years of experience in CRM, email, or lifecycle marketing, ideally within an e-commerce or DTC environment. * You have experience analyzing and optimizing CRM campaigns based on key performance metrics (e.g., open rate, CTR, conversion rate, CLV). * Experience with CRM or marketing automation tools, as well as A/B testing and segmentation, is a plus.
You actively contribute to improving the customer experience in a fast-growing, dynamic company. * You plan, create, and optimize email and WhatsApp campaigns across the entire customer lifecycle (e.g., newsletters, automations, and lifecycle flows). * You continuously develop and refine our CRM strategy with a strong focus on retention, activation, and customer loyalty. * You have several years of experience in CRM, email, or lifecycle marketing, ideally within an e-commerce or DTC environment. * You have experience analyzing and optimizing CRM campaigns based on key performance metrics (e.g., open rate, CTR, conversion rate, CLV). * Experience with CRM or marketing automation tools, as well as A/B testing and segmentation, is a plus.
){kind=logo}
As our Senior CRM Manager you will drive retention strategies as a vital lever for our sustainable growth. Bridging the gap between Product and Marketing, you have the autonomy to shape customer touchpoints and the creative freedom to experiment boldly with a product that provides genuine educational value and joy to children and parents alike. * Take full ownership of the reactivation and repurchase strategy, steering the KPIs that define our long-term customer success and loyalty * Partner closely with the Product team to extend digital learning features into CRM touchpoints, ensuring our communication supports the overall customer journey * Integrate wider marketing campaigns and product launches into personalized, customer-facing plans that resonate with our community of parents * 4+ years of relevant CRM experience in a B2C environment, ideally with an app-based product
As our Senior CRM Manager you will drive retention strategies as a vital lever for our sustainable growth. Bridging the gap between Product and Marketing, you have the autonomy to shape customer touchpoints and the creative freedom to experiment boldly with a product that provides genuine educational value and joy to children and parents alike. * Take full ownership of the reactivation and repurchase strategy, steering the KPIs that define our long-term customer success and loyalty * Partner closely with the Product team to extend digital learning features into CRM touchpoints, ensuring our communication supports the overall customer journey * Integrate wider marketing campaigns and product launches into personalized, customer-facing plans that resonate with our community of parents * 4+ years of relevant CRM experience in a B2C environment, ideally with an app-based product
){kind=logo}
We are looking for a CUSTOMER SERVICE / SHOP MANAGER (m/w/d) in full time with years of experience (B2C or B2B) with CRM, good communication skills in german, english and even hungarian if possible. Wir suchen zur Unterstützung im Termin-Management einen CUSTOMER SERVICE / SHOP MANAGER – MITARBEITER (m/w/d) * Manage customer inquiries and resolve issues promptly. * Analyze customer feedback and implement service improvements.
We are looking for a CUSTOMER SERVICE / SHOP MANAGER (m/w/d) in full time with years of experience (B2C or B2B) with CRM, good communication skills in german, english and even hungarian if possible. Wir suchen zur Unterstützung im Termin-Management einen CUSTOMER SERVICE / SHOP MANAGER – MITARBEITER (m/w/d) * Manage customer inquiries and resolve issues promptly. * Analyze customer feedback and implement service improvements.
){kind=logo}
Pre-Sales & Customer Success Manager (m/w/d)⎮AI SaaS Solutions
Pre-Sales & Customer Success Manager (m/w/d)⎮AI SaaS Solutions
rpc - The Retail Performance Company
München
Teilweise Home-Office
rpc – The Retail Performance Company ist das Beratungsunternehmen für den gesamten Weg zu einer kundenorientierten Transformation: von der kundenzentrischen Strategie, über Customer Experience Design, Data Analytics bis hin zu People Empowerment und Performance Management. Unterstützt wirst Du durch geschulte Führungskräfte, regelmäßige Happiness Checks und Ansprechpersonen, die ein offenes Ohr für Dich haben – inklusive unserer ausgebildeten Feelgood Managerin.
rpc – The Retail Performance Company ist das Beratungsunternehmen für den gesamten Weg zu einer kundenorientierten Transformation: von der kundenzentrischen Strategie, über Customer Experience Design, Data Analytics bis hin zu People Empowerment und Performance Management. Unterstützt wirst Du durch geschulte Führungskräfte, regelmäßige Happiness Checks und Ansprechpersonen, die ein offenes Ohr für Dich haben – inklusive unserer ausgebildeten Feelgood Managerin.
Prior experience as Product Manager, Marketing Manager, or similar role - The Product Manager is responsible for the development and implementation of marketing projects and initiatives, based on the global Marketing strategy, working closely with the Rare Bone & Endocrine Disorders, the Sales Team, the Medical team and other functions. * Develop a deep understanding of the market, disease landscape, competition and all relevant customer target groups * Minimum 5 years Biotechnology/Pharmaceutical experience preferably in the specialized or orphan diseases area * Experience and KOL contacts within Bone & Endocrine Disorders would be ideal
Prior experience as Product Manager, Marketing Manager, or similar role - The Product Manager is responsible for the development and implementation of marketing projects and initiatives, based on the global Marketing strategy, working closely with the Rare Bone & Endocrine Disorders, the Sales Team, the Medical team and other functions. * Develop a deep understanding of the market, disease landscape, competition and all relevant customer target groups * Minimum 5 years Biotechnology/Pharmaceutical experience preferably in the specialized or orphan diseases area * Experience and KOL contacts within Bone & Endocrine Disorders would be ideal
){kind=logo}
Senior Director, Product Management- 1 Year Fixed Term Contract
Senior Director, Product Management- 1 Year Fixed Term Contract
Clarivate Analytics (Deutschland) GmbH
R146-Munich
Ensure consistent AI capability rollout, governance, and customer experience across heritage IPMS products * 10+ years of relevant experience within product manager in the intellectual property space. * Serve as a senior product leader and trusted partner to IPMS product leaders, engineering leadership, sales, customer success, and professional services * Support customer‑facing teams with consistent, confidence‑building messaging about product direction and future state experience, education, skills, and accomplishments * Deep experience working with engineering teams on platform, integration, or AI‑driven product strategies
Ensure consistent AI capability rollout, governance, and customer experience across heritage IPMS products * 10+ years of relevant experience within product manager in the intellectual property space. * Serve as a senior product leader and trusted partner to IPMS product leaders, engineering leadership, sales, customer success, and professional services * Support customer‑facing teams with consistent, confidence‑building messaging about product direction and future state experience, education, skills, and accomplishments * Deep experience working with engineering teams on platform, integration, or AI‑driven product strategies
){kind=logo}
Director Customer Leadership / Professional Services
Director Customer Leadership / Professional Services
Adobe Systems Europe Limited
Munich, Bavaria, Germany
From creators and students to small businesses, global enterprises, and nonprofit organizations — customers choose Adobe products to ideate, collaborate, be more productive, drive business growth, and build remarkable experiences. Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Manage a team of and in offering outstanding customer experiences throughout our portfolio. As one of the world's most innovative software companies whose products touch billions of people around the world, Adobe empowers everyone, ...
From creators and students to small businesses, global enterprises, and nonprofit organizations — customers choose Adobe products to ideate, collaborate, be more productive, drive business growth, and build remarkable experiences. Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Manage a team of and in offering outstanding customer experiences throughout our portfolio. As one of the world's most innovative software companies whose products touch billions of people around the world, Adobe empowers everyone, ...
){kind=logo}
Customer Service & Digital Transformation Coordinator (m/w/d)
Customer Service & Digital Transformation Coordinator (m/w/d)
ONSKINERY GmbH & Co. KG
Pleinfeld, Home-Office
Teilweise Home-Office
Schnelle Bewerbung
Analyse von KPIs und Kundenfeedback zur kontinuierlichen Verbesserung unserer Customer Experience Customer Service bei ONSKINERY bedeutet weit mehr als Auftragsabwicklung. Zum nächstmöglichen Zeitpunkt suchen wir für unseren Standort in Pleinfeld oder Remote (mit monatlicher Anwesenheit in Pleinfeld) einen Customer Service & Digital Transformation Coordinator (m/w/d). * ganzheitliche Kundenbetreuung unserer Key Account Kunden entlang der gesamten Customer Journey * Entwicklung eines proaktiven Customer-Service-Ansatzes mit höchstem Serviceanspruch
Analyse von KPIs und Kundenfeedback zur kontinuierlichen Verbesserung unserer Customer Experience Customer Service bei ONSKINERY bedeutet weit mehr als Auftragsabwicklung. Zum nächstmöglichen Zeitpunkt suchen wir für unseren Standort in Pleinfeld oder Remote (mit monatlicher Anwesenheit in Pleinfeld) einen Customer Service & Digital Transformation Coordinator (m/w/d). * ganzheitliche Kundenbetreuung unserer Key Account Kunden entlang der gesamten Customer Journey * Entwicklung eines proaktiven Customer-Service-Ansatzes mit höchstem Serviceanspruch
){kind=logo}
5+ years' experience in the Construction Industry or Construction Technology Industry - (i.e. Account Manager, Customer Success Manager, , , , , , ) * Experience communicating the value of technology and its features to customers * Experience in building face-to-face relationships with customers Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world. Reporting to the of Construction Customer Success, you will build lasting and meaningful relationships with some of the largest AECO organisations in the Dach region. You will develop and manage the Customer Success Plan and with the Sales Executive to plan and achieve the expansion of relationships, project adoption and revenue. * Develop Customer Success Plans, with documented value delivered
5+ years' experience in the Construction Industry or Construction Technology Industry - (i.e. Account Manager, Customer Success Manager, , , , , , ) * Experience communicating the value of technology and its features to customers * Experience in building face-to-face relationships with customers Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world. Reporting to the of Construction Customer Success, you will build lasting and meaningful relationships with some of the largest AECO organisations in the Dach region. You will develop and manage the Customer Success Plan and with the Sales Executive to plan and achieve the expansion of relationships, project adoption and revenue. * Develop Customer Success Plans, with documented value delivered
Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Working within Adobe Consulting the Project Manager will work directly with our customers and system integration partners to initiate and lead their digital marketing and transformation projects using the Adobe Marketing and Commerce Solutions. * Work with other Adobe teams to provide customer with the One Adobe experience Working at multiple levels with the customer, you will evaluate the proposed solution, assess risks, confirm requirements, ...
Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Working within Adobe Consulting the Project Manager will work directly with our customers and system integration partners to initiate and lead their digital marketing and transformation projects using the Adobe Marketing and Commerce Solutions. * Work with other Adobe teams to provide customer with the One Adobe experience Working at multiple levels with the customer, you will evaluate the proposed solution, assess risks, confirm requirements, ...
Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Changing the world through digital experiences is what Adobe's all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences. We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional ...
Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Changing the world through digital experiences is what Adobe's all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences. We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional ...
Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. * Proven ER Manager or equivalent senior HR experience with complex case management - We are investing in a dedicated Manager Employee Relations (ER) for Central Europe, a newly defined scope covering Germany, Switzerland, and parts of Eastern Europe. This role operates in a unique setup: Labor Relations and Works Council matters sit with a dedicated Labor Relations Manager. * Own high-complexity and high-visibility ER cases directly, including all Employee ...
Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. * Proven ER Manager or equivalent senior HR experience with complex case management - We are investing in a dedicated Manager Employee Relations (ER) for Central Europe, a newly defined scope covering Germany, Switzerland, and parts of Eastern Europe. This role operates in a unique setup: Labor Relations and Works Council matters sit with a dedicated Labor Relations Manager. * Own high-complexity and high-visibility ER cases directly, including all Employee ...
NEU
Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. As Manager Enterprise Sales at Adobe you will be managing a team of covering Manufacturing, Tech and Automotive Enterprises, all customers with an install base with Creativity & Productivity Solutions. * Recruit, coach, mentor, manage and lead a diverse world-class team of sales account managers – help developing the best possible customer approach, help tailor customer presentations to the challenges, Business needs, industry & respective persona
Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. As Manager Enterprise Sales at Adobe you will be managing a team of covering Manufacturing, Tech and Automotive Enterprises, all customers with an install base with Creativity & Productivity Solutions. * Recruit, coach, mentor, manage and lead a diverse world-class team of sales account managers – help developing the best possible customer approach, help tailor customer presentations to the challenges, Business needs, industry & respective persona