In addition, the AI Architect will help drive ACV growth by engaging in sales cycles with strategic technical leadership and differentiated AI expertise. * Support pre-sales activities such as presenting the Genesys AI vision, technical discovery, solution design, product demonstrations, sandbox/trial engagements, AI integration guidance, and value assessments. * Demonstrated success partnering with sales teams to understand customer challenges and provide AI-focused technical solutioning. This role requires a blend of deep AI technical acumen, exceptional communication skills, and the ability to translate complex capabilities into clear, actionable business value. * Provide technical feedback and strategic insights to Product Management on AI product design, implementation considerations, and customer-driven enhancements.
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