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2.674 Treffer für Customer Experience Management Jobs in Willich im Umkreis von 30 km
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Unterstützung im globalen Customer Experience (CX) Management, inklusive Gestaltung und zentrales Handling des Kundenfeedbacksystems mit Fokus auf Ergebnisdarstellung und -analyse * Mitarbeit und in internationalen Arbeitskreisen und Projekten, einschließlich Präsentationen und Diskussionen mit dem TOP-Management * Ausgeprägte analytische und konzeptionelle Fähigkeiten, gesamtunternehmerisches Denken und Erfahrung in der Projektarbeit mit internationalen Stakeholdern und Top-Management
Unterstützung im globalen Customer Experience (CX) Management, inklusive Gestaltung und zentrales Handling des Kundenfeedbacksystems mit Fokus auf Ergebnisdarstellung und -analyse * Mitarbeit und in internationalen Arbeitskreisen und Projekten, einschließlich Präsentationen und Diskussionen mit dem TOP-Management * Ausgeprägte analytische und konzeptionelle Fähigkeiten, gesamtunternehmerisches Denken und Erfahrung in der Projektarbeit mit internationalen Stakeholdern und Top-Management
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Deine mehrjährige Berufserfahrung im Service, Produktmanagement, Customer Experience Management oder Hospitality-Management zeichnet dich aus, idealerweise im Umfeld eines Großunternehmens - Zum nächstmöglichen Zeitpunkt suchen wir dich als Fachkoordinator:in Gastgebermanagement (w/m/d) für die DB InfraGO AG am Standort Düsseldorf.
Deine mehrjährige Berufserfahrung im Service, Produktmanagement, Customer Experience Management oder Hospitality-Management zeichnet dich aus, idealerweise im Umfeld eines Großunternehmens - Zum nächstmöglichen Zeitpunkt suchen wir dich als Fachkoordinator:in Gastgebermanagement (w/m/d) für die DB InfraGO AG am Standort Düsseldorf.
Noch nichts dabei? Es gibt 2672 weitere Jobs, die zu deiner Suche passen könnten
Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. The Senior Solution Sales Executive (f/m/d) (SSE) partners with the end-to-end account owner to drive solution specific sales motions, bring in domain expertise to solve customer business challenges, and grow the customer's SAP footprint through renewal and expansion to support long term customer success. * Manage customer relationships at the solution area/buying center level * Leverage SAP's comprehensive team of experts and industry knowledge to effectively address customer needs
Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. The Senior Solution Sales Executive (f/m/d) (SSE) partners with the end-to-end account owner to drive solution specific sales motions, bring in domain expertise to solve customer business challenges, and grow the customer's SAP footprint through renewal and expansion to support long term customer success. * Manage customer relationships at the solution area/buying center level * Leverage SAP's comprehensive team of experts and industry knowledge to effectively address customer needs
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Mache deinen nächsten Karriereschritt bei The Stepstone Group und übernimm Verantwortung für die kontinuierliche Verbesserung unserer Customer Experience. Du arbeitest in der Abteilung Customer Experience und treibst dort die Analyse von Kundenerwartungen sowie die Optimierung unserer Customer Journeys voran. * Analyse der Kundenerwartungen und wirkungsvolle Weiterentwicklung der Customer Experience in den Fachabteilungen * Gestaltung und Optimierung von Customer Journeys mit dem Ziel, die Kundenzufriedenheit (NPS) nachhaltig zu steigern * Aufbereitung und Präsentation der Studienergebnisse gegenüber dem Senior Management und C-Level Executives
Mache deinen nächsten Karriereschritt bei The Stepstone Group und übernimm Verantwortung für die kontinuierliche Verbesserung unserer Customer Experience. Du arbeitest in der Abteilung Customer Experience und treibst dort die Analyse von Kundenerwartungen sowie die Optimierung unserer Customer Journeys voran. * Analyse der Kundenerwartungen und wirkungsvolle Weiterentwicklung der Customer Experience in den Fachabteilungen * Gestaltung und Optimierung von Customer Journeys mit dem Ziel, die Kundenzufriedenheit (NPS) nachhaltig zu steigern * Aufbereitung und Präsentation der Studienergebnisse gegenüber dem Senior Management und C-Level Executives
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Working Student Pricing & Customer Lifetime Value Analyst (m/f/d)
Working Student Pricing & Customer Lifetime Value Analyst (m/f/d)
auxmoney GmbH
Düsseldorf
Teilweise Home-Office
Anschreiben nicht erforderlich
Cross-Functional Collaboration: Work closely with across teams, turning data insights into tangible actions that improve customer experience and business outcomes. Join our Pricing & Customer Lifetime Value team at auxmoney! Reporting directly to the Lifetime Value Management, you'll work across departments, leverage modern data technologies, and make a tangible impact on the success of Europe's leading fintech. * Data-Driven Pricing: Analyze market trends and past pricing changes to identify optimization opportunities and propose strategies that maximize customer value. * Deep Dive Analyses: Conduct detailed analyses to uncover insights about customer behavior, pricing performance, and business drivers, helping the company grow smarter every day. * Professional Growth: Gain hands-on experience in pricing analytics, strengthen your data expertise, and be part of a team shaping ...
Cross-Functional Collaboration: Work closely with across teams, turning data insights into tangible actions that improve customer experience and business outcomes. Join our Pricing & Customer Lifetime Value team at auxmoney! Reporting directly to the Lifetime Value Management, you'll work across departments, leverage modern data technologies, and make a tangible impact on the success of Europe's leading fintech. * Data-Driven Pricing: Analyze market trends and past pricing changes to identify optimization opportunities and propose strategies that maximize customer value. * Deep Dive Analyses: Conduct detailed analyses to uncover insights about customer behavior, pricing performance, and business drivers, helping the company grow smarter every day. * Professional Growth: Gain hands-on experience in pricing analytics, strengthen your data expertise, and be part of a team shaping ...
NEU
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Senior Territory Ecosystem Manager (w/m/d) Partner-Driven Enterprise Growth Customers Germany
Senior Territory Ecosystem Manager (w/m/d) Partner-Driven Enterprise Growth Customers Germany
SAP SE
Ratingen, DE, 40882
Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. * Develop and execute SAP strategies for top accounts, including opportunity management, partner engagement, and customer engagement. * Strong track record in customer acquisition, development and account management. SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. * Drive revenue and growth targets across new and existing customers, expanding the SAP footprint in the midmarket. * Create an ambitious territory plan, including a detailed demand management plan aligned to strategic goals.
Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. * Develop and execute SAP strategies for top accounts, including opportunity management, partner engagement, and customer engagement. * Strong track record in customer acquisition, development and account management. SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. * Drive revenue and growth targets across new and existing customers, expanding the SAP footprint in the midmarket. * Create an ambitious territory plan, including a detailed demand management plan aligned to strategic goals.
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Experience in the field of business development/transformation, strategy, project management, and/or consulting - We are transforming our business by driving the industry norm and challenging ourselves, fostering a culture of internal and external collaboration, and building on our unique engineering capabilities to optimize existing and create new prod-ucts and solutions for our customers that cater to real mobility needs. * Support the Global OSH Function by maintaining and developing OSH data models, systems, and applications, including data management, GDPR compliance, BI dashboards, reporting, and AI initiatives. * Provide accurate and timely safety performance reports, including incident management and OSH dashboards, to relevant stakeholders. * Bachelor's or master's student or in a gap year in business administration, management, or industrial engineering
Experience in the field of business development/transformation, strategy, project management, and/or consulting - We are transforming our business by driving the industry norm and challenging ourselves, fostering a culture of internal and external collaboration, and building on our unique engineering capabilities to optimize existing and create new prod-ucts and solutions for our customers that cater to real mobility needs. * Support the Global OSH Function by maintaining and developing OSH data models, systems, and applications, including data management, GDPR compliance, BI dashboards, reporting, and AI initiatives. * Provide accurate and timely safety performance reports, including incident management and OSH dashboards, to relevant stakeholders. * Bachelor's or master's student or in a gap year in business administration, management, or industrial engineering
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Combining world-class technology with Tianma's state-of-the-art facilities, it offers high quality products to it's customers in multiple markets including automotive, medical and industrial. Together with our Internal Sales Team and in China you will drive process improvements and enhancements that promote efficiency, quality and customer service. * Monthly reports for Management and Sales Team * Degree in business administration, a commercial education as foreign trade merchant or similar with mini-mum 5 years of experience in purchasing, supply chain, planning or operation, handling of technical goods * Experience in managing teams * Committed to customer satisfaction and needs-driven orientation
Combining world-class technology with Tianma's state-of-the-art facilities, it offers high quality products to it's customers in multiple markets including automotive, medical and industrial. Together with our Internal Sales Team and in China you will drive process improvements and enhancements that promote efficiency, quality and customer service. * Monthly reports for Management and Sales Team * Degree in business administration, a commercial education as foreign trade merchant or similar with mini-mum 5 years of experience in purchasing, supply chain, planning or operation, handling of technical goods * Experience in managing teams * Committed to customer satisfaction and needs-driven orientation
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Intern/Working Student (d/f/m) Global Transformation Office focus Change Management
Intern/Working Student (d/f/m) Global Transformation Office focus Change Management
TK Elevator GmbH
Düsseldorf
Teilweise Home-Office
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Project & workshop work – support our Change Management projects and gain valuable experience in cross-functional teams * Experience in the field of business development/transformation, strategy, project management, and/or consulting - We are transforming our business by driving the industry norm and challenging ourselves, fostering a culture of internal and external collaboration, and building on our unique engineering capabilities to optimize existing and create new prod-ucts and solutions for our customers that cater to real mobility needs. 5You are currently studying economics, communication sciences, psychology, or a comparable degree program, ideally with a focus on change management or business psychology, and want to put your expertise to the test in practice * Your interest in change management, strategy, and transformation is complemented by your curiosity and ...
Project & workshop work – support our Change Management projects and gain valuable experience in cross-functional teams * Experience in the field of business development/transformation, strategy, project management, and/or consulting - We are transforming our business by driving the industry norm and challenging ourselves, fostering a culture of internal and external collaboration, and building on our unique engineering capabilities to optimize existing and create new prod-ucts and solutions for our customers that cater to real mobility needs. 5You are currently studying economics, communication sciences, psychology, or a comparable degree program, ideally with a focus on change management or business psychology, and want to put your expertise to the test in practice * Your interest in change management, strategy, and transformation is complemented by your curiosity and ...
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Possesses a strong foundation in brand management principles gained through coursework and diverse internship experiences. Around 15 million customers worldwide rely on our unique multichannel offering: shopping in our wholesale stores, delivery through Food Service Distribution, and digital solutions via METRO MARKETS. * Possesses relevant experience in the HoReCa (Hotel, Restaurant, Café) segment, ideally through chef or waiter experience, for deeper industry understanding.
Possesses a strong foundation in brand management principles gained through coursework and diverse internship experiences. Around 15 million customers worldwide rely on our unique multichannel offering: shopping in our wholesale stores, delivery through Food Service Distribution, and digital solutions via METRO MARKETS. * Possesses relevant experience in the HoReCa (Hotel, Restaurant, Café) segment, ideally through chef or waiter experience, for deeper industry understanding.
Collaborate with the Training Department during the customer training at the Medicaroid Intelligence Laboratory training center (MIL ORSI / MIL IRCAD) supporting the customers of the affiliated hospital implementing or using the system. * Bridge the communication between Medicaroid Europe GmbH and the customer site. * Experience in the OR setting or understanding of the OR setting and dynamics - 2 years of clinical experience or commercial experience in similar role * High organizational and time management skills, prioritizing appropriately the task and the support provided * Talent development is a priority, supported through close collaboration between management, functional departments, and Human Resources.
Collaborate with the Training Department during the customer training at the Medicaroid Intelligence Laboratory training center (MIL ORSI / MIL IRCAD) supporting the customers of the affiliated hospital implementing or using the system. * Bridge the communication between Medicaroid Europe GmbH and the customer site. * Experience in the OR setting or understanding of the OR setting and dynamics - 2 years of clinical experience or commercial experience in similar role * High organizational and time management skills, prioritizing appropriately the task and the support provided * Talent development is a priority, supported through close collaboration between management, functional departments, and Human Resources.
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Kundenerlebnis & Servicequalität: Hohe Serviceorientierung und exzellente Fähigkeiten im Gästemanagement zur Sicherstellung einer herausragenden Customer Experience * Management & Führung: Mehrjährige Erfahrung im operativen und strategischen Management sowie ausgeprägte Führungskompetenz. Management-Trainingsprogramme
Kundenerlebnis & Servicequalität: Hohe Serviceorientierung und exzellente Fähigkeiten im Gästemanagement zur Sicherstellung einer herausragenden Customer Experience * Management & Führung: Mehrjährige Erfahrung im operativen und strategischen Management sowie ausgeprägte Führungskompetenz. Management-Trainingsprogramme
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Call Center Agent / Kundenberater (m/w/d)
Call Center Agent / Kundenberater (m/w/d)
Concentrix Management Holding B.V. & Co. KG
Duisburg, Düsseldorf, Frankfurt, Halle, Hamm, Leipzig, Nürnberg, Osnabrück, Schwerin, Wuppertal
Wir sind ein technologieorientiertes Customer-Experience-Unternehmen, das für unsere Mitarbeitenden, für unsere Auftraggeber und deren Kunden und Kundinnen bahnbrechende Kundenerlebnisse schafft. * Concentrix Management Holding B.V. & Co. KG
Wir sind ein technologieorientiertes Customer-Experience-Unternehmen, das für unsere Mitarbeitenden, für unsere Auftraggeber und deren Kunden und Kundinnen bahnbrechende Kundenerlebnisse schafft. * Concentrix Management Holding B.V. & Co. KG
Education: University degree in business informatics, accounting, business management, or a related field (or equivalent experience). Around the world, METRO has approx. 15 million customers who benefit from the wholesale company's unique multichannel mix: customers can purchase their goods in one of the large stores in their area as well as by delivery (Food Service Distribution, FSD) – all digitally supported and connected. In parallel, METRO MARKETS is being developed as an international online marketplace for the needs of professional customers which has been growing and expanding continuously since 2019. In the event of suspected violations of laws or internal regulations, the team investigates the incidents and reports to the senior management. * Incident Management: Oversee and coordinate security incidents, liaising with emergency services and authorities as needed, ...
Education: University degree in business informatics, accounting, business management, or a related field (or equivalent experience). Around the world, METRO has approx. 15 million customers who benefit from the wholesale company's unique multichannel mix: customers can purchase their goods in one of the large stores in their area as well as by delivery (Food Service Distribution, FSD) – all digitally supported and connected. In parallel, METRO MARKETS is being developed as an international online marketplace for the needs of professional customers which has been growing and expanding continuously since 2019. In the event of suspected violations of laws or internal regulations, the team investigates the incidents and reports to the senior management. * Incident Management: Oversee and coordinate security incidents, liaising with emergency services and authorities as needed, ...
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Senior Manager MarCom (Online-Marketing) (m/w/d)
Senior Manager MarCom (Online-Marketing) (m/w/d)
Messe Düsseldorf GmbH
Düsseldorf
Teilweise Home-Office
Du verantwortest den gesamten digitalen Auftritt - von Website bis hin zu begleitenden digitalen Marketingkampagnen entlang der Customer Journey * Du treibst die Weiterentwicklung unserer SEO-Strategien voran, mit Fokus auf AI Overviews, strukturierte Daten und Search Generative Experience (SGE), um Sichtbarkeit in einer sich wandelnden Suchwelt zu sichern * Mehrjährige Berufserfahrung im digitalen Marketing und Projektmanagement, idealerweise in einem B2B-orientierten Umfeld (z. B. Eventindustrie, Agentur) * Fundierte Kenntnisse in SEO, Web Analytics, Conversion Tracking und datengetriebenem Kampagnenmanagement * Erfahrung in der Anwendung und Administration von Content-Management-Systemen und Marketing-Technologien * Starkes Verständnis für User Experience, Content-Strategie und Suchintentionen im Kontext moderner Suchtechnologien
Du verantwortest den gesamten digitalen Auftritt - von Website bis hin zu begleitenden digitalen Marketingkampagnen entlang der Customer Journey * Du treibst die Weiterentwicklung unserer SEO-Strategien voran, mit Fokus auf AI Overviews, strukturierte Daten und Search Generative Experience (SGE), um Sichtbarkeit in einer sich wandelnden Suchwelt zu sichern * Mehrjährige Berufserfahrung im digitalen Marketing und Projektmanagement, idealerweise in einem B2B-orientierten Umfeld (z. B. Eventindustrie, Agentur) * Fundierte Kenntnisse in SEO, Web Analytics, Conversion Tracking und datengetriebenem Kampagnenmanagement * Erfahrung in der Anwendung und Administration von Content-Management-Systemen und Marketing-Technologien * Starkes Verständnis für User Experience, Content-Strategie und Suchintentionen im Kontext moderner Suchtechnologien
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Als Team Manager Digital Operations übernimmst du die Verantwortung für die operativen Bereiche Contract Management und Customer Intelligence. In enger Zusammenarbeit mit Stakeholdern aus Customer Experience, Sales, Product, Business Intelligence sowie Legal & Finance trägst Du maßgeblich zur Erreichung wichtiger KPIs bei. * Du führst und entwickelst die Teams Contract Management und Customer Intelligence * Du hast einen Masterabschluss in Business, IT, Operations Management oder einer vergleichbaren Fachrichtung
Als Team Manager Digital Operations übernimmst du die Verantwortung für die operativen Bereiche Contract Management und Customer Intelligence. In enger Zusammenarbeit mit Stakeholdern aus Customer Experience, Sales, Product, Business Intelligence sowie Legal & Finance trägst Du maßgeblich zur Erreichung wichtiger KPIs bei. * Du führst und entwickelst die Teams Contract Management und Customer Intelligence * Du hast einen Masterabschluss in Business, IT, Operations Management oder einer vergleichbaren Fachrichtung
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Several years of experience in Product Management, with ownership of products from discovery through to delivery and optimisation - Your work will contribute directly to improving experiences for jobseekers and employers, creating measurable value at scale. Working closely with a dedicated cross-functional team, you'll lead strong product discovery and delivery practices, using data, experimentation, and customer insight to identify high-value opportunities and build user-centric solutions. * Define, own, and evolve the product vision and strategy, aligning it with company goals and customer needs * Proven experience working in cross-functional, agile environments and influencing stakeholders at multiple levels * Confidence using data, experimentation, and customer insights to guide decisions and measure success
Several years of experience in Product Management, with ownership of products from discovery through to delivery and optimisation - Your work will contribute directly to improving experiences for jobseekers and employers, creating measurable value at scale. Working closely with a dedicated cross-functional team, you'll lead strong product discovery and delivery practices, using data, experimentation, and customer insight to identify high-value opportunities and build user-centric solutions. * Define, own, and evolve the product vision and strategy, aligning it with company goals and customer needs * Proven experience working in cross-functional, agile environments and influencing stakeholders at multiple levels * Confidence using data, experimentation, and customer insights to guide decisions and measure success
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You'll champion the craft of product management, using data, experimentation, and user insights to challenge the status quo and deliver exceptional, user-centric experiences. * Extensive experience in Product Management, with ownership of complex products or product areas from strategy through to delivery at scale * Excellent communication and stakeholder management skills, including experience working with senior leadership. Your work will directly influence the experiences of jobseekers and employers worldwide, creating real, measurable impact at scale. You will also have the chance to leverage Stepstone's cutting-edge AI capabilities—fine-tuning models, deploying intelligent services, and pioneering agentic experiences at scale. * Drive strong product discovery, experimentation, and prioritisation practices, using data and customer insights to inform decisions
You'll champion the craft of product management, using data, experimentation, and user insights to challenge the status quo and deliver exceptional, user-centric experiences. * Extensive experience in Product Management, with ownership of complex products or product areas from strategy through to delivery at scale * Excellent communication and stakeholder management skills, including experience working with senior leadership. Your work will directly influence the experiences of jobseekers and employers worldwide, creating real, measurable impact at scale. You will also have the chance to leverage Stepstone's cutting-edge AI capabilities—fine-tuning models, deploying intelligent services, and pioneering agentic experiences at scale. * Drive strong product discovery, experimentation, and prioritisation practices, using data and customer insights to inform decisions
Around 15 million customers worldwide rely on our unique multichannel offering: shopping in our wholesale stores, delivery through Food Service Distribution, and digital solutions via METRO MARKETS. * You will work in in an international environment and align and synchronize customer needs with other departmens * You'll support the process improvements (such as truck utilizations) and help to visualize on time performance towards customers * You are an enrolled student in Bachelor-/Master-Studies in Business Administration, Supply Chain Management, Logistics, Economics, or Economics related studies * First experience of transport related processes
Around 15 million customers worldwide rely on our unique multichannel offering: shopping in our wholesale stores, delivery through Food Service Distribution, and digital solutions via METRO MARKETS. * You will work in in an international environment and align and synchronize customer needs with other departmens * You'll support the process improvements (such as truck utilizations) and help to visualize on time performance towards customers * You are an enrolled student in Bachelor-/Master-Studies in Business Administration, Supply Chain Management, Logistics, Economics, or Economics related studies * First experience of transport related processes
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Workday Reporting Lead / Senior Consultant (all genders)
Workday Reporting Lead / Senior Consultant (all genders)
Randstad Digital Germany AG
München, Nürnberg, Düsseldorf, Stuttgart, Frankfurt, Hamburg
Teilweise Home-Office
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Als globales Technologieunternehmen der Randstad Gruppe bieten wir maßgeschneiderte Softwareentwicklung und IT-Consulting in den Bereichen Advisory, Customer Experience, Cloud, Digital & Product Engineering sowie Data & Analytics auf höchstem Niveau. * Analytisches Denken, eine ausgeprägte Problemlösungskompetenz und ein starkes Stakeholder-Management zeichnen dich aus.
Als globales Technologieunternehmen der Randstad Gruppe bieten wir maßgeschneiderte Softwareentwicklung und IT-Consulting in den Bereichen Advisory, Customer Experience, Cloud, Digital & Product Engineering sowie Data & Analytics auf höchstem Niveau. * Analytisches Denken, eine ausgeprägte Problemlösungskompetenz und ein starkes Stakeholder-Management zeichnen dich aus.
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From e-commerce to checkout, to delivery software, we work on a wide range of products to make each day a success for our customers and colleagues. You are driving to create smart solutions for customers around the globe? * Expert experience in procurement processes, systems, or SAAS platforms. * Experience of wholesale, retail, and supply chain technology landscapes; * Experience with Oracle 12 (forms, SQL & PL/SQL) products software development knowledge and architecture; * Proven architectural experience cloud and SAAS environments. * Documentation & Knowledge Management - Disciplined in maintaining architecture artifacts in tools like LeanIX, Confluence, and SharePoint;
From e-commerce to checkout, to delivery software, we work on a wide range of products to make each day a success for our customers and colleagues. You are driving to create smart solutions for customers around the globe? * Expert experience in procurement processes, systems, or SAAS platforms. * Experience of wholesale, retail, and supply chain technology landscapes; * Experience with Oracle 12 (forms, SQL & PL/SQL) products software development knowledge and architecture; * Proven architectural experience cloud and SAAS environments. * Documentation & Knowledge Management - Disciplined in maintaining architecture artifacts in tools like LeanIX, Confluence, and SharePoint;
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Senior Manager Software Engineering - Full Stack (m/w/d)
Senior Manager Software Engineering - Full Stack (m/w/d)
Publicis Media GmbH
Düsseldorf, Hamburg, Berlin, München, Frankfurt am Main
Teilweise Home-Office
As a global holding company, Publicis Media lives through its global agency brands Zenith, Starcom and Spark, which manage and continuously develop the customer business in strategic communications consulting in over 100 countries. * Several years of professional experience in * Open feedback culture with structured performance management We value diversity and are excited to learn how your previous experience could enrich our team.
As a global holding company, Publicis Media lives through its global agency brands Zenith, Starcom and Spark, which manage and continuously develop the customer business in strategic communications consulting in over 100 countries. * Several years of professional experience in * Open feedback culture with structured performance management We value diversity and are excited to learn how your previous experience could enrich our team.
Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. This role is at the intersection of strategy, technology, and relationship management, ensuring customers realize the full value of their SAP investments while positioning the organization for sustained growth. SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. The Solution Sales Expert (f/m/d) combines deep SAP expertise, business acumen, and end-to-end solution knowledge to drive LoB cloud revenue, customer success, and adoption of innovation (especially AI), advancing both LoB priorities and the “One SAP” strategy.
Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. This role is at the intersection of strategy, technology, and relationship management, ensuring customers realize the full value of their SAP investments while positioning the organization for sustained growth. SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. The Solution Sales Expert (f/m/d) combines deep SAP expertise, business acumen, and end-to-end solution knowledge to drive LoB cloud revenue, customer success, and adoption of innovation (especially AI), advancing both LoB priorities and the “One SAP” strategy.
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Content- & Funnel-Strategie: Du gestaltest Landingpages und Customer Journeys (z. B. via WordPress/Perspective), die durch psychologisch fundierten Content und gezieltes A/B-Testing Besucher effizient in Kunden verwandeln. * Lead-to-Customer Journey: Du übernimmst die Ownership für unsere Lead-Strecken im CRM und unterstützt das Sales-Team durch automatisierte Workflows bei der Gewinnung von Neukunden. * CRM-Retention-Machine: Du konzipierst automatisierte Customer Journeys via E-Mail und WhatsApp (z.B. mit Hubspot/Charles), die Neukunden zu loyalen Stammkunden machen. * Loyalty & App-Experience: Du verantwortest unser Treueprogramm und entwickelst die App inhaltlich zum zentralen Lifestyle-Begleiter für unsere Kunden weiter. * Cross-Functional Collaboration: Gemeinsam mit Design, Performance Marketing und Produktmanagement stellst du eine konsistente und begeisternde User Journey ...
Content- & Funnel-Strategie: Du gestaltest Landingpages und Customer Journeys (z. B. via WordPress/Perspective), die durch psychologisch fundierten Content und gezieltes A/B-Testing Besucher effizient in Kunden verwandeln. * Lead-to-Customer Journey: Du übernimmst die Ownership für unsere Lead-Strecken im CRM und unterstützt das Sales-Team durch automatisierte Workflows bei der Gewinnung von Neukunden. * CRM-Retention-Machine: Du konzipierst automatisierte Customer Journeys via E-Mail und WhatsApp (z.B. mit Hubspot/Charles), die Neukunden zu loyalen Stammkunden machen. * Loyalty & App-Experience: Du verantwortest unser Treueprogramm und entwickelst die App inhaltlich zum zentralen Lifestyle-Begleiter für unsere Kunden weiter. * Cross-Functional Collaboration: Gemeinsam mit Design, Performance Marketing und Produktmanagement stellst du eine konsistente und begeisternde User Journey ...
NEU
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Leitung (m/w/d) Energielösungen Wärme | PV | Speicher
Leitung (m/w/d) Energielösungen Wärme | PV | Speicher
human lead executive search
Mönchengladbach
Teilweise Home-Office
• Dienstleistungs- und Servicementalität („customer experience“) • Entwicklung und Vertrieb eines integrierten Lösungsangebots, das technische Komponenten wie Wärmepumpen, Photovoltaikanlagen, Wallboxen, Speicher und Energiemanagementsysteme umfasst • Schnittstellenmanagement: Enge Abstimmung mit Vertrieb, Technik, Einkauf, IT und Controlling für reibungslose Abläufe • Zertifizierte Projektmanagement-Kompetenz (z.B. IPMA, PMI), zertifizierte Prozessmanagement-Kompetenz (z.B. Lean-Six-Sigma) von Vorteil • Ausgezeichnetes Gesundheitsmanagement (Präventionsangebote, Mitarbeiterunterstützungsprogramme u.a.)
• Dienstleistungs- und Servicementalität („customer experience“) • Entwicklung und Vertrieb eines integrierten Lösungsangebots, das technische Komponenten wie Wärmepumpen, Photovoltaikanlagen, Wallboxen, Speicher und Energiemanagementsysteme umfasst • Schnittstellenmanagement: Enge Abstimmung mit Vertrieb, Technik, Einkauf, IT und Controlling für reibungslose Abläufe • Zertifizierte Projektmanagement-Kompetenz (z.B. IPMA, PMI), zertifizierte Prozessmanagement-Kompetenz (z.B. Lean-Six-Sigma) von Vorteil • Ausgezeichnetes Gesundheitsmanagement (Präventionsangebote, Mitarbeiterunterstützungsprogramme u.a.)
Beliebte Jobs
- Media Internship
- Praktikum Journalismus
- Customer Support
- Customer Experience
- Customer Services
- User Experience Manager
- Customer Interaction
- Online Redaktion
- Praktikum Redaktion
- Customer Success
- Customer Success Management
- Customer Service
- Customer Relationship Manager
- User Experience
- Customer Journey
- Communication Specialist
Standorte
- Köln
- Düsseldorf
- Essen
- Duisburg
- Bochum
- Mönchengladbach
- Wuppertal
- Krefeld
- Oberhausen, Nordrhein-Westfalen
- Neuss
- Gelsenkirchen
- Leverkusen
- Mülheim an der Ruhr
- Ratingen
- Bergisch Gladbach
- Remscheid
- Wesel
- Hilden
- Langenfeld, Nordrhein-Westfalen
- Frechen
- Europa
- Westliches Europa
- Westdeutschland
- Nordrhein-Westfalen
- Rheinland
- Ruhrgebiet
- Niederrhein
- Bergisches Land