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                          3.808 Treffer für Customer Experience Management Jobs in Ratingen im Umkreis von 30 km

                          Customer Experience Manager (m/w/d)

                          The Stepstone Group GmbH
                          Dusseldorf
                          Teilweise Home-Office
                          Anschreiben nicht erforderlich
                          Schnelle Bewerbung
                          Mindestens 3 Jahre Berufserfahrung im Customer Experience Management auf Unternehmensseite oder mehrjährige Erfahrung in der Unternehmensberatung - Mache deinen nächsten Karriereschritt bei The Stepstone Group und übernimm Verantwortung für die kontinuierliche Verbesserung unserer Customer Experience. Du arbeitest in der Abteilung Customer Experience und übersetzt Kunden-Insights in konkrete Maßnahmen zur Optimierung unseres B2B-Kundenerlebnisses. * Planung und Durchführung von Kundenzufriedenheitsumfragen sowie zielgruppengerechte Aufbereitung und Präsentation der Ergebnisse für Management und C-Level * Konzeption und Entwicklung von Customer Journeys in enger Abstimmung mit den Fachbereichen
                          Mindestens 3 Jahre Berufserfahrung im Customer Experience Management auf Unternehmensseite oder mehrjährige Erfahrung in der Unternehmensberatung - Mache deinen nächsten Karriereschritt bei The Stepstone Group und übernimm Verantwortung für die kontinuierliche Verbesserung unserer Customer Experience. Du arbeitest in der Abteilung Customer Experience und übersetzt Kunden-Insights in konkrete Maßnahmen zur Optimierung unseres B2B-Kundenerlebnisses. * Planung und Durchführung von Kundenzufriedenheitsumfragen sowie zielgruppengerechte Aufbereitung und Präsentation der Ergebnisse für Management und C-Level * Konzeption und Entwicklung von Customer Journeys in enger Abstimmung mit den Fachbereichen
                          mehr

                          Senior Consultant (w/m/d) Sales, Marketing & Pricing

                          Horváth
                          Berlin, Düsseldorf, Frankfurt, Hamburg, München, Stuttgart
                          Teilweise Home-Office
                          Du verantwortest abwechslungsreiche und anspruchsvolle (Teil-)Projekte mit den Schwerpunkten Sales & Marketing Transformation, Service Optimierung, Customer Experience Management, digitaler Vertrieb, Commercial Steering, CRM sowie Topline Excellence und/ oder Pricing von der Konzeption bis zur Umsetzung. * Deine Fachexpertise: Du bringst mehrjährige Erfahrung mit in Themen wie Vertriebsstrategie, Vertriebsprozesse, Vertriebsorganisation, Marktsegmentierung und Kundensegmentierung, Digital Sales, Pricing, Customer Experience Management, CRM-Konzeption und CRM-Umsetzung oder im Bereich der strategischen Marktanalyse - entweder auf Beratungs- oder Kundenseite. Als unabhängige, internationale Managementberatung begegnen wir täglich spannenden Aufgaben und Kunden. Du agierst und berätst auf Augenhöhe – von den Mitarbeitenden bis zum Top-Management.
                          Du verantwortest abwechslungsreiche und anspruchsvolle (Teil-)Projekte mit den Schwerpunkten Sales & Marketing Transformation, Service Optimierung, Customer Experience Management, digitaler Vertrieb, Commercial Steering, CRM sowie Topline Excellence und/ oder Pricing von der Konzeption bis zur Umsetzung. * Deine Fachexpertise: Du bringst mehrjährige Erfahrung mit in Themen wie Vertriebsstrategie, Vertriebsprozesse, Vertriebsorganisation, Marktsegmentierung und Kundensegmentierung, Digital Sales, Pricing, Customer Experience Management, CRM-Konzeption und CRM-Umsetzung oder im Bereich der strategischen Marktanalyse - entweder auf Beratungs- oder Kundenseite. Als unabhängige, internationale Managementberatung begegnen wir täglich spannenden Aufgaben und Kunden. Du agierst und berätst auf Augenhöhe – von den Mitarbeitenden bis zum Top-Management.
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                          Noch nichts dabei? Es gibt 3806 weitere Jobs, die zu deiner Suche passen könnten

                          Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. As a Solution Customer Success Manager (S-CSM) for Finance Solutions (f/m/d), you will act as a trusted , maximizing customer lifetime value by delivering solution area expertise to and their line of business while accelerating near term value delivery via the rapid adoption and consumption of solutions. * Build deep executive relationships and earn trusted advisor status with customers * Identify new opportunities for customers to leverage new or expanded SAP solutions
                          Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. As a Solution Customer Success Manager (S-CSM) for Finance Solutions (f/m/d), you will act as a trusted , maximizing customer lifetime value by delivering solution area expertise to and their line of business while accelerating near term value delivery via the rapid adoption and consumption of solutions. * Build deep executive relationships and earn trusted advisor status with customers * Identify new opportunities for customers to leverage new or expanded SAP solutions
                          mehr
                          Website-Strukturen, Social-Media- und E-Mail-Marketing Guidelines sowie Anforderungen an die digitale Customer Experience denkst Du ganzheitlich und sorgst für einen konsistenten, markenkonformen Auftritt über alle Länder und Marken hinweg. * Du kennst Dich mit Website-Management, Social Media, E-Mail-Marketing, SEO/SEA, Content-Strategien sowie kanalübergreifenden Customer Journeys aus. * Dein Studium hast Du erfolgreich abgeschlossen, z. B. im Bereich Marketing, Digital Marketing, Kommunikation, Medienmanagement, Betriebswirtschaft, Wirtschaftswissenschaften oder in einem vergleichbaren Studiengang. * Du hast Erfahrung mit CRM- und Analytics-Tools und bringst ein gutes Verständnis für Leadmanagement, E-Mail-Marketing, und datengetriebenes Marketing mit. Bei uns erweiterst Du Dein Know-How und wir unterstützen Dich mit dem vielfältigen E-Learning-Angebot unserer Storch-Ciret Academy, ...
                          Website-Strukturen, Social-Media- und E-Mail-Marketing Guidelines sowie Anforderungen an die digitale Customer Experience denkst Du ganzheitlich und sorgst für einen konsistenten, markenkonformen Auftritt über alle Länder und Marken hinweg. * Du kennst Dich mit Website-Management, Social Media, E-Mail-Marketing, SEO/SEA, Content-Strategien sowie kanalübergreifenden Customer Journeys aus. * Dein Studium hast Du erfolgreich abgeschlossen, z. B. im Bereich Marketing, Digital Marketing, Kommunikation, Medienmanagement, Betriebswirtschaft, Wirtschaftswissenschaften oder in einem vergleichbaren Studiengang. * Du hast Erfahrung mit CRM- und Analytics-Tools und bringst ein gutes Verständnis für Leadmanagement, E-Mail-Marketing, und datengetriebenes Marketing mit. Bei uns erweiterst Du Dein Know-How und wir unterstützen Dich mit dem vielfältigen E-Learning-Angebot unserer Storch-Ciret Academy, ...
                          mehr
                          NEU

                          Senior Project Manager Digital Experience (all genders)

                          adesso SE
                          Düsseldorf, Köln, Essen, Münster, Frankfurt, Walldorf, Koblenz, Dortmund
                          Anschreiben nicht erforderlich
                          Kenntnisse: Einen guten Überblick über Digital Experience Plattformen, Web-Content-Management-Systeme und E-Commerce Lösungen (idealerweise Magnolia, Adobe Experience Manager, Contentful, Coremedia, FirstSpirit, SAP Customer Experience Cloud, Ibexa , Spryker, Shopware, Drupal). * Kundenberatung: Berate unsere Kunden kompetent rund um die Themen Web-Content Management und Web Experience sowie E-Commerce. * Organisiere Implementierungsprojekte: Organisiere und steuere Web-Content-Management- oder E-Commerce-Implementierungsprojekte. * Plane, reporte und entwickle: Die Projektplanung (Koordination des Projektteams, Aufwandskalkulationen), das Controlling und Reporting der Projektergebnisse (Statusreports, Zeit- und Kosten-Controlling, Steuerung des Projektqualitätsmanagements) sowie die Weiterentwicklung der Beratungsstrategie zählen zu deinen Aufgaben.
                          Kenntnisse: Einen guten Überblick über Digital Experience Plattformen, Web-Content-Management-Systeme und E-Commerce Lösungen (idealerweise Magnolia, Adobe Experience Manager, Contentful, Coremedia, FirstSpirit, SAP Customer Experience Cloud, Ibexa , Spryker, Shopware, Drupal). * Kundenberatung: Berate unsere Kunden kompetent rund um die Themen Web-Content Management und Web Experience sowie E-Commerce. * Organisiere Implementierungsprojekte: Organisiere und steuere Web-Content-Management- oder E-Commerce-Implementierungsprojekte. * Plane, reporte und entwickle: Die Projektplanung (Koordination des Projektteams, Aufwandskalkulationen), das Controlling und Reporting der Projektergebnisse (Statusreports, Zeit- und Kosten-Controlling, Steuerung des Projektqualitätsmanagements) sowie die Weiterentwicklung der Beratungsstrategie zählen zu deinen Aufgaben.
                          mehr
                          NEU
                          Wir sorgen mit neuesten Technologien für ein bestmögliches Kundenerlebnis im Bereich Wirtschaftsinformation, Forderungsmanagement und Marketingdaten. Unser Geschäftsbereich „Customers & Solutions“ macht Creditreform digital erlebbar und baut die „platform for better business“, auf der unsere Kunden und Partner vertrauensvolle Geschäfte durchführen können. Gemeinsam wollen wir mit einem agilen Mindset, neuesten Technologien und einer herausragenden User Experience unsere Kunden begeistern.
                          Wir sorgen mit neuesten Technologien für ein bestmögliches Kundenerlebnis im Bereich Wirtschaftsinformation, Forderungsmanagement und Marketingdaten. Unser Geschäftsbereich „Customers & Solutions“ macht Creditreform digital erlebbar und baut die „platform for better business“, auf der unsere Kunden und Partner vertrauensvolle Geschäfte durchführen können. Gemeinsam wollen wir mit einem agilen Mindset, neuesten Technologien und einer herausragenden User Experience unsere Kunden begeistern.
                          mehr

                          Customer Success Manager (m/w/d)

                          3Shape Germany GmbH
                          Düsseldorf
                          Teilweise Home-Office
                          Schnelle Bewerbung
                          • Gezielte Beratung unserer Kund:innen – Sie treiben die Digitalisierung von Behandlungen voran, optimieren Praxisabläufe und steigern nachhaltig die Customer Experience sowie den Customer Lifetime Value • Erfahrung im Customer Success, Account Management oder in der Betreuung von B2B-Kund:innen – idealerweise im SaaS- oder Software-Umfeld; Dental- oder Healthcare-Know-how ist ein Plus, aber keine Voraussetzung - Als Customer Success Manager:in begleiten Sie Zahnärzt:innen und Praxisteams vom ersten Tag an auf ihrem Weg in die digitale Zahnmedizin – von der Aktivierung über die Adoption bis zum langfristigen Erfolg mit unseren 3Shape-Lösungen. • Enge Zusammenarbeit mit Vertrieb, technischem Support und Handelspartnern, um eine nahtlose Customer Journey über den gesamten Lifecycle sicherzustellen - Sie kommen aus dem Customer Success, idealerweise aus dem SaaS-Umfeld – und wollen ...
                          • Gezielte Beratung unserer Kund:innen – Sie treiben die Digitalisierung von Behandlungen voran, optimieren Praxisabläufe und steigern nachhaltig die Customer Experience sowie den Customer Lifetime Value • Erfahrung im Customer Success, Account Management oder in der Betreuung von B2B-Kund:innen – idealerweise im SaaS- oder Software-Umfeld; Dental- oder Healthcare-Know-how ist ein Plus, aber keine Voraussetzung - Als Customer Success Manager:in begleiten Sie Zahnärzt:innen und Praxisteams vom ersten Tag an auf ihrem Weg in die digitale Zahnmedizin – von der Aktivierung über die Adoption bis zum langfristigen Erfolg mit unseren 3Shape-Lösungen. • Enge Zusammenarbeit mit Vertrieb, technischem Support und Handelspartnern, um eine nahtlose Customer Journey über den gesamten Lifecycle sicherzustellen - Sie kommen aus dem Customer Success, idealerweise aus dem SaaS-Umfeld – und wollen ...
                          mehr

                          Senior Product Manager - Materials Management (d/f/m)

                          4flow
                          Berlin, Düsseldorf, Hamburg, Heidelberg, München, Rüsselsheim, Stuttgart
                          Teilweise Home-Office
                          Embed best‑practice materials management workflows into product design, data structures, and user experience. * At least 6 years of product management experience, ideally with a strong background in supply chain systems - In addition, planning results can be combined with transportation processing and accounting for integrated transportation management. * Lead product discovery and delivery for materials and inventory management solutions for our global supply chain clients. * Conduct market research and customer interviews across regions and prioritize the product backlog based on business impact and feasibility. * Hands‑on expertise with SAP Materials Management (SAP MM/IM). ; experience with additional ERP systems such as Oracle is a plus * Ability to turn practical materials‑management knowledge into digital processes such as workflows or user journeys.
                          Embed best‑practice materials management workflows into product design, data structures, and user experience. * At least 6 years of product management experience, ideally with a strong background in supply chain systems - In addition, planning results can be combined with transportation processing and accounting for integrated transportation management. * Lead product discovery and delivery for materials and inventory management solutions for our global supply chain clients. * Conduct market research and customer interviews across regions and prioritize the product backlog based on business impact and feasibility. * Hands‑on expertise with SAP Materials Management (SAP MM/IM). ; experience with additional ERP systems such as Oracle is a plus * Ability to turn practical materials‑management knowledge into digital processes such as workflows or user journeys.
                          mehr
                          Anschreiben nicht erforderlich
                          Schnelle Bewerbung
                          We are transforming our business by driving the industry norm and challenging ourselves, fostering a culture of internal and external collaboration, and building on our unique engineering capabilities to optimize existing and create new prod-ucts and solutions for our customers that cater to real mobility needs. The "Central Spare Parts Business Excellence (SPBE) Programme Management Office" monitors and tracks the programme's implementation, progress and financial results across the various country organisations. * You will support the programme management team in preparing local meetings and presentations, such as determining the formats, content and frequency of communications. * Ideally, you have knowledge of general administration or project management: business and management principles in the service industry, supply chains and business processes
                          We are transforming our business by driving the industry norm and challenging ourselves, fostering a culture of internal and external collaboration, and building on our unique engineering capabilities to optimize existing and create new prod-ucts and solutions for our customers that cater to real mobility needs. The "Central Spare Parts Business Excellence (SPBE) Programme Management Office" monitors and tracks the programme's implementation, progress and financial results across the various country organisations. * You will support the programme management team in preparing local meetings and presentations, such as determining the formats, content and frequency of communications. * Ideally, you have knowledge of general administration or project management: business and management principles in the service industry, supply chains and business processes
                          mehr
                          5+ years of experience in product management within medical technology (ideally GI endoscopy) As Head of Product Management EMEA, you shape the regional product strategy and our product management activities to drive sustainable growth across EMEA. * Analyse market trends, customer insights and competitive landscapes to identify growth opportunities * Lead and execute successful product launches and lifecycle management across EMEA * Ensure strong alignment with global Product Management and R&D by translating market insights into actionable input - Stakeholder & KOL Management * Proven experience in national or international leadership roles
                          5+ years of experience in product management within medical technology (ideally GI endoscopy) As Head of Product Management EMEA, you shape the regional product strategy and our product management activities to drive sustainable growth across EMEA. * Analyse market trends, customer insights and competitive landscapes to identify growth opportunities * Lead and execute successful product launches and lifecycle management across EMEA * Ensure strong alignment with global Product Management and R&D by translating market insights into actionable input - Stakeholder & KOL Management * Proven experience in national or international leadership roles
                          mehr

                          UPS Engineer (m/f/d)

                          Mitsubishi Electric Europe B.V. Niederlassung Deutschland
                          Ratingen
                          Teilweise Home-Office
                          Anschreiben nicht erforderlich
                          Customer-oriented mindset with experience in building long-term relationships and developing service delivery frameworks or support networks * Leading and coordinating of cross-functional troubleshooting and incident management, including root cause analysis, corrective actions for hardware, firmware and software, and continuous improvement in collaboration with clients and internal teams * Bachelor's degree in electrical engineering, systems engineering, or a related technical field; certifications in UPS systems or power management (e.g., Certified Power Systems Professional, UPS manufacturer certifications) are a plus * Minimum of 5 years of experience as a Systems Engineer or in a related technical role, preferably within UPS system design, integration, and maintenance in data center or critical infrastructure environments
                          Customer-oriented mindset with experience in building long-term relationships and developing service delivery frameworks or support networks * Leading and coordinating of cross-functional troubleshooting and incident management, including root cause analysis, corrective actions for hardware, firmware and software, and continuous improvement in collaboration with clients and internal teams * Bachelor's degree in electrical engineering, systems engineering, or a related technical field; certifications in UPS systems or power management (e.g., Certified Power Systems Professional, UPS manufacturer certifications) are a plus * Minimum of 5 years of experience as a Systems Engineer or in a related technical role, preferably within UPS system design, integration, and maintenance in data center or critical infrastructure environments
                          mehr
                          The position requires proven project management expertise, experience with EHS certification standards, and the ability to oversee cross-functional initiatives. * Experience in direct people management. We are committed to providing the latest in innovative, best-in-class safety solutions that feature integrated systems capability and allow our customers to return safely to their families and friends. Every day our customers place their lives in our hands. This hands-on role involves leading risk assessments and risk management processes, delivering effective EHS training to , overseeing waste management activities, and supporting sustainability initiatives. * Develop, implement, and maintain the MSA EHS management system requirements and guidance programs for all assigned locations and impacted associates concerned within those facilities.
                          The position requires proven project management expertise, experience with EHS certification standards, and the ability to oversee cross-functional initiatives. * Experience in direct people management. We are committed to providing the latest in innovative, best-in-class safety solutions that feature integrated systems capability and allow our customers to return safely to their families and friends. Every day our customers place their lives in our hands. This hands-on role involves leading risk assessments and risk management processes, delivering effective EHS training to , overseeing waste management activities, and supporting sustainability initiatives. * Develop, implement, and maintain the MSA EHS management system requirements and guidance programs for all assigned locations and impacted associates concerned within those facilities.
                          mehr
                          5+ years of experience in marketing or product management (in B2B / technical environments) * Experience managing strategic customer relationships in a complex, matrix organization. At PPG, we work every day to develop and deliver the paints, coatings, and materials that our customers have trusted for more than 140 years. Through dedication and creativity, we solve our customers' biggest challenges, collaborating closely to find the right path forward. We serve customers in construction, consumer products, industrial and transportation markets, and aftermarkets. You will maximize market share, accelerates profitable growth, and ensure our offering aligns with customer needs and market dynamics. * Equip Sales teams with compelling value propositions, tools, and training to win in front of customers. Portfolio & Lifecycle Management
                          5+ years of experience in marketing or product management (in B2B / technical environments) * Experience managing strategic customer relationships in a complex, matrix organization. At PPG, we work every day to develop and deliver the paints, coatings, and materials that our customers have trusted for more than 140 years. Through dedication and creativity, we solve our customers' biggest challenges, collaborating closely to find the right path forward. We serve customers in construction, consumer products, industrial and transportation markets, and aftermarkets. You will maximize market share, accelerates profitable growth, and ensure our offering aligns with customer needs and market dynamics. * Equip Sales teams with compelling value propositions, tools, and training to win in front of customers. Portfolio & Lifecycle Management
                          mehr
                          Experience in project management and process optimization based on statistical process analysis incl. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. * Professional experience in an industrial or manufacturing environment (technical plastics / polymer chemistry) * Leadership experience
                          Experience in project management and process optimization based on statistical process analysis incl. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. * Professional experience in an industrial or manufacturing environment (technical plastics / polymer chemistry) * Leadership experience
                          mehr
                          NEU

                          Social Media Manager (m/w/d)

                          ALDI Einkauf SE & Co. oHG
                          Essen
                          Teilweise Home-Office
                          This also includes making shopping as easy as possible for our customers. * Establish and standardize scalable processes, frameworks, and best practices for social media management * Lead stakeholder management across internal departments (e.g., procurement, media, content production) and ensure strong cross-functional alignment * Several years of relevant professional experience in social media and marketing, ideally within the retail/trade sector or on the agency side * Proven experience in developing and executing social media strategies in an international environment
                          This also includes making shopping as easy as possible for our customers. * Establish and standardize scalable processes, frameworks, and best practices for social media management * Lead stakeholder management across internal departments (e.g., procurement, media, content production) and ensure strong cross-functional alignment * Several years of relevant professional experience in social media and marketing, ideally within the retail/trade sector or on the agency side * Proven experience in developing and executing social media strategies in an international environment
                          mehr
                          Schnelle Bewerbung
                          As an Expert Field Service Engineer at Medicaroid, you will support customers as professionals of Medicaroid products, and be responsible for the installation, support, troubleshooting, repair and maintenance of all our products. In the future, you will be involved in customer support when launching services not only in Germany but also in other EU countries. You have in-depth knowledge of hinotori systems (mechanical, electrical and robotics) and use your Field Service experience. * Solid time management skills with the ability to prioritize tasks, meet deadlines, and handle multiple assignments simultaneously while maintaining attention to detail. * Ability to Travel up to 70% and within the travel and expense policy as required by management to fulfill the specific needs of the role. * Bachelor's degree (Engineering/Science) or equivalent training/experience preferred.
                          As an Expert Field Service Engineer at Medicaroid, you will support customers as professionals of Medicaroid products, and be responsible for the installation, support, troubleshooting, repair and maintenance of all our products. In the future, you will be involved in customer support when launching services not only in Germany but also in other EU countries. You have in-depth knowledge of hinotori systems (mechanical, electrical and robotics) and use your Field Service experience. * Solid time management skills with the ability to prioritize tasks, meet deadlines, and handle multiple assignments simultaneously while maintaining attention to detail. * Ability to Travel up to 70% and within the travel and expense policy as required by management to fulfill the specific needs of the role. * Bachelor's degree (Engineering/Science) or equivalent training/experience preferred.
                          mehr
                          We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. For our customers, the Service Desk is the single point of contact for all inquiries in the operational business. Customer satisfaction is our top priority. * Development and maintenance of customer relationships as a basis for long-term cooperation * Securing all operational service processes (Request Fulfilment, Problem Management, etc.) * Previous experience in Service Desk
                          We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. For our customers, the Service Desk is the single point of contact for all inquiries in the operational business. Customer satisfaction is our top priority. * Development and maintenance of customer relationships as a basis for long-term cooperation * Securing all operational service processes (Request Fulfilment, Problem Management, etc.) * Previous experience in Service Desk
                          mehr
                          Schnelle Bewerbung
                          Work in close collaboration with Operations, Finance, Trade-Marketing, Logistic, Category Management and Customer Service to ensure financial and commercial targets achievement * At least 4 years of work experience in KAM, Sales or Category Management within FMCG; Retail or similar industry * Customer & Relationship Management: Network capabilities and able to maintain strong relationships with customers and colleagues by demonstrating empathy, effective communication, collaboration, and negotiation skills to achieve mutually beneficial outcomes. * Monitor and report on sales performance, providing regular updates to senior management. * Address and resolve any customer issues or complaints promptly to maintain high levels of customer satisfaction. * Provide accurate and timely sales forecasts to senior management * Manage Budget responsibility and customer claims within LSI guidelines.
                          Work in close collaboration with Operations, Finance, Trade-Marketing, Logistic, Category Management and Customer Service to ensure financial and commercial targets achievement * At least 4 years of work experience in KAM, Sales or Category Management within FMCG; Retail or similar industry * Customer & Relationship Management: Network capabilities and able to maintain strong relationships with customers and colleagues by demonstrating empathy, effective communication, collaboration, and negotiation skills to achieve mutually beneficial outcomes. * Monitor and report on sales performance, providing regular updates to senior management. * Address and resolve any customer issues or complaints promptly to maintain high levels of customer satisfaction. * Provide accurate and timely sales forecasts to senior management * Manage Budget responsibility and customer claims within LSI guidelines.
                          mehr

                          Junior Key Account Manager (m/w/d)

                          LSI - Germany GmbH
                          Düsseldorf
                          Teilweise Home-Office
                          Schnelle Bewerbung
                          Work in close collaboration with Operations, Trade-Marketing, Logistic, Category Management and Customer Service to ensure financial and commercial targets achievement. * 1 to 3 years of work experience in KAM, Field Sales, Trade Marketing or Category Management within FMCG; Retail or similar industry * Customer & Relationship Management: Network capabilities and able to maintain strong relationships with customers and colleagues by demonstrating empathy, effective communication, collaboration, and negotiation skills to achieve mutually beneficial outcomes. * Monitor and report on sales performance, providing regular updates to senior management. * Plan and execute promotional activities and sales campaigns in coordination with the marketing / trade marketing / Category Management team. * Address and resolve any customer issues or complaints promptly to maintain high levels of customer satisfaction.
                          Work in close collaboration with Operations, Trade-Marketing, Logistic, Category Management and Customer Service to ensure financial and commercial targets achievement. * 1 to 3 years of work experience in KAM, Field Sales, Trade Marketing or Category Management within FMCG; Retail or similar industry * Customer & Relationship Management: Network capabilities and able to maintain strong relationships with customers and colleagues by demonstrating empathy, effective communication, collaboration, and negotiation skills to achieve mutually beneficial outcomes. * Monitor and report on sales performance, providing regular updates to senior management. * Plan and execute promotional activities and sales campaigns in coordination with the marketing / trade marketing / Category Management team. * Address and resolve any customer issues or complaints promptly to maintain high levels of customer satisfaction.
                          mehr

                          (Senior) Consultant Product, Pricing, Sales & Service (TMT)

                          BearingPoint GmbH
                          Frankfurt am Main, Berlin, München, Düsseldorf, Stuttgart
                          Teilweise Home-Office
                          Anschreiben nicht erforderlich
                          Customer Experience Du unterstützt unsere Kunden bei Fragestellungen entlang der gesamten Customer Journey. BearingPoint ist eine unabhängige Management- und Technologieberatung mit europäischen Wurzeln und globaler Reichweite. * Customer Service und Vertrieb Du konzipierst und realisierst zukunftsfähige Service‑ und Vertriebsmodelle und unterstützt bei der Auswahl, Integration und Weiterentwicklung geeigneter Systeme und Tools zur operativen Steuerung * Du bringst mindestens zwei Jahre Berufs‑ oder Beratungserfahrung im Umfeld von Software, Medien und/oder Telekommunikation mit oder verfügst über fachliche Erfahrung in den Bereichen Produktmanagement, Pricing, Vertrieb und Kundenservice
                          Customer Experience Du unterstützt unsere Kunden bei Fragestellungen entlang der gesamten Customer Journey. BearingPoint ist eine unabhängige Management- und Technologieberatung mit europäischen Wurzeln und globaler Reichweite. * Customer Service und Vertrieb Du konzipierst und realisierst zukunftsfähige Service‑ und Vertriebsmodelle und unterstützt bei der Auswahl, Integration und Weiterentwicklung geeigneter Systeme und Tools zur operativen Steuerung * Du bringst mindestens zwei Jahre Berufs‑ oder Beratungserfahrung im Umfeld von Software, Medien und/oder Telekommunikation mit oder verfügst über fachliche Erfahrung in den Bereichen Produktmanagement, Pricing, Vertrieb und Kundenservice
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                          NEU
                          Our core competencies include portfolio strategies, risk management and data processing. * Analyse all energy trading related business activities and new trading products regarding implementation requirements for trade life cycle management * At least 5 years of professional experience, in the energy, commodity or financial trading business * Proven business analytical skills with a proactive delivery attitude; previous experience working on projects is required * Demonstrated experience in translation of business requirements into technical solution design * Solid energy trading, risk management and commodity trade life cycle knowledge and expertise in IT system analysis * Experience with data modelling and SQL scripting, experience with ETRM software such as Allegro Horizon is an advantage - With all our employees and customers, we are a global community of innovators and ...
                          Our core competencies include portfolio strategies, risk management and data processing. * Analyse all energy trading related business activities and new trading products regarding implementation requirements for trade life cycle management * At least 5 years of professional experience, in the energy, commodity or financial trading business * Proven business analytical skills with a proactive delivery attitude; previous experience working on projects is required * Demonstrated experience in translation of business requirements into technical solution design * Solid energy trading, risk management and commodity trade life cycle knowledge and expertise in IT system analysis * Experience with data modelling and SQL scripting, experience with ETRM software such as Allegro Horizon is an advantage - With all our employees and customers, we are a global community of innovators and ...
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                          (Senior) Sales Executive – Asia–Europe Ocean Freight (m/f/d)

                          Chili Career Inh. Wanjun Huang
                          Düsseldorf, Rotterdam
                          Teilweise Home-Office
                          Schnelle Bewerbung
                          Strong track record in customer acquisition and management of own client portfolio - Do you have solid sales experience and want to join an international company with real potential? With rapid expansion across key trade lanes, the business is experiencing strong growth momentum in the international logistics market. * Proven experience in sea freight sales, ideally on Asia–Europe trade lanes * Existing customer network in freight forwarding/logistics is a strong advantage * Strong sales, negotiation, and customer development skills
                          Strong track record in customer acquisition and management of own client portfolio - Do you have solid sales experience and want to join an international company with real potential? With rapid expansion across key trade lanes, the business is experiencing strong growth momentum in the international logistics market. * Proven experience in sea freight sales, ideally on Asia–Europe trade lanes * Existing customer network in freight forwarding/logistics is a strong advantage * Strong sales, negotiation, and customer development skills
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                          Schnelle Bewerbung
                          Adapt go-to-market approaches to different realities, seasonality, and customer journeys. * Act as a role model for structured, data-driven channel management. Must-Have Experience * Proven experience managing multi-country dealer networks in Europe
                          Adapt go-to-market approaches to different realities, seasonality, and customer journeys. * Act as a role model for structured, data-driven channel management. Must-Have Experience * Proven experience managing multi-country dealer networks in Europe
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                          Collaborate with the Training Department during the customer training at the Medicaroid Intelligence Laboratory training center (MIL ORSI / MIL IRCAD) supporting the customers of the affiliated hospital implementing or using the system. * Bridge the communication between Medicaroid Europe GmbH and the customer site. * Experience in the OR setting or understanding of the OR setting and dynamics - 2 years of clinical experience or commercial experience in similar role * High organizational and time management skills, prioritizing appropriately the task and the support provided * Talent development is a priority, supported through close collaboration between management, functional departments, and Human Resources.
                          Collaborate with the Training Department during the customer training at the Medicaroid Intelligence Laboratory training center (MIL ORSI / MIL IRCAD) supporting the customers of the affiliated hospital implementing or using the system. * Bridge the communication between Medicaroid Europe GmbH and the customer site. * Experience in the OR setting or understanding of the OR setting and dynamics - 2 years of clinical experience or commercial experience in similar role * High organizational and time management skills, prioritizing appropriately the task and the support provided * Talent development is a priority, supported through close collaboration between management, functional departments, and Human Resources.
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                          Schnelle Bewerbung
                          This platform acts as an end-to-end digital claim platform, delivering seamless and smooth customer experience. At ControlExpert, a company of the Solvd Group based in Munich, you will be part of a team at the forefront on innovation in automotive claims management. * Technical Focus: Experience with Python or TypeScript and first exposure to AWS (e.g., Bedrock), APIs, or test automation tools
                          This platform acts as an end-to-end digital claim platform, delivering seamless and smooth customer experience. At ControlExpert, a company of the Solvd Group based in Munich, you will be part of a team at the forefront on innovation in automotive claims management. * Technical Focus: Experience with Python or TypeScript and first exposure to AWS (e.g., Bedrock), APIs, or test automation tools
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                          Was ist das Durchschnittsgehalt für Customer Experience Management in Ratingen?

                          Durchschnittsgehalt pro Jahr
                          50.000 €

                          Das Durchschnittsgehalt für Customer Experience Management in Ratingen liegt bei 50.000 €. Gehälter für Customer Experience Management in Ratingen liegen im Bereich zwischen 42.700 € und 60.300 €.

                          Häufig gestellte Fragen

                          Wie viele offene Stellenangebote gibt es für Customer Experience Management Jobs in Ratingen?
                          Aktuell gibt es auf StepStone 3.808 offene Stellenanzeigen für Customer Experience Management Jobs in Ratingen.

                          Welche anderen Orte sind auch beliebt für Leute, die in Ratingen einen Customer Experience Management Job suchen?
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                          Welche Fähigkeiten braucht man für Customer Experience Management Jobs in Ratingen??
                          Für einen Customer Experience Management Job in Ratingen sind folgende Fähigkeiten von Vorteil: Kommunikation, Deutsch, Englisch, Planung, Verantwortung.

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                          Für Customer Experience Management Jobs in Ratingen gibt es aktuell 1742 offene Teilzeitstellen.