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- Junior Social Media Manager
- Customer Success Manager
- Customer Service Representative
- Communication
- Customer Experience Manager
- Customer Experience
- Redaktion
- Customer Services
- Texter
- Verlagswesen
- Customer Success
- Community Manager
- Praktikum Redaktion
- Redaktionsassistent
- Verlag
- Praktikant/in Journalismus
Standorte
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- Dortmund
- Essen
- Bochum
- Duisburg
- Mönchengladbach
- Wuppertal
- Neuss
- Krefeld
- Oberhausen, Nordrhein-Westfalen
- Hagen, Nordrhein-Westfalen
- Gelsenkirchen
- Mülheim an der Ruhr
- Leverkusen
- Bergisch Gladbach
- Ratingen
- Wesel
- Moers
- Remscheid
- Herne
- Europa
- Westliches Europa
- Westdeutschland
- Nordrhein-Westfalen
- Rheinland
- Ruhrgebiet
- Niederrhein
- Sauerland
- Bergisches Land
3.863 Treffer für Customer Experience Management Jobs in Essen im Umkreis von 30 km
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Customer Experience Manager (m/w/d)
Customer Experience Manager (m/w/d)
S-Communication Services GmbH
Berlin, Düsseldorf, Stuttgart
Teilweise Home-Office
die Methoden des Customer Experience Managements iterativ weiterentwickeln * unterschiedliche Expertisen im Unternehmen zusammen bringen für die besten Customer Experiences der Marke Sparkasse und des Verbunds * die bestmöglichen Customer Journeys und Experiences rund um das finanzielle Leben der Kund:innen der Sparkassen-Finanzgruppe gestalten und modellieren * Customer Experience Projekte initiieren, entwickeln und kontinuierlich fachlich leiten – von der Konzeption über die Umsetzung und Erfolgskontrolle bis hin zur fortlaufenden Optimierung * als Customer Experience Botschafter:in eine user- und experiencezentrierte Kultur im Unternehmen und der Sparkassen-Finanzgruppe vorantreibe
die Methoden des Customer Experience Managements iterativ weiterentwickeln * unterschiedliche Expertisen im Unternehmen zusammen bringen für die besten Customer Experiences der Marke Sparkasse und des Verbunds * die bestmöglichen Customer Journeys und Experiences rund um das finanzielle Leben der Kund:innen der Sparkassen-Finanzgruppe gestalten und modellieren * Customer Experience Projekte initiieren, entwickeln und kontinuierlich fachlich leiten – von der Konzeption über die Umsetzung und Erfolgskontrolle bis hin zur fortlaufenden Optimierung * als Customer Experience Botschafter:in eine user- und experiencezentrierte Kultur im Unternehmen und der Sparkassen-Finanzgruppe vorantreibe
Noch nichts dabei? Es gibt 3862 weitere Jobs, die zu deiner Suche passen könnten
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Customer Experience Manager (w/m/d)
Customer Experience Manager (w/m/d)
1&1 Versatel GmbH
Düsseldorf, Berlin, Hamburg
Teilweise Home-Office
Anschreiben nicht erforderlich
≥ 5 Jahre relevante Berufserfahrung in Customer Experience, Dienstleistung, Marktforschung oder Projektmanagement (Telekommunikation von Vorteil) * Erfahrung im Schnittstellenmanagement, insbesondere zu Technik und Sales * Hohe Umsetzungs- und Durchsetzungsstärke sowie Erfolge im Management komplexer, cross-funktionaler Projekte * Gesundheitsangebote: Fürsorgeprogramm (EAP) für alle Mitarbeitenden und deren Familienangehörigen, betriebliches Gesundheitsmanagement, arbeitgeberfinanzierte Krankenzusatzversicherung, Angebote zur betrieblichen Gesundheitsförderung und Zuschuss zur betrieblichen Altersvorsorge.
≥ 5 Jahre relevante Berufserfahrung in Customer Experience, Dienstleistung, Marktforschung oder Projektmanagement (Telekommunikation von Vorteil) * Erfahrung im Schnittstellenmanagement, insbesondere zu Technik und Sales * Hohe Umsetzungs- und Durchsetzungsstärke sowie Erfolge im Management komplexer, cross-funktionaler Projekte * Gesundheitsangebote: Fürsorgeprogramm (EAP) für alle Mitarbeitenden und deren Familienangehörigen, betriebliches Gesundheitsmanagement, arbeitgeberfinanzierte Krankenzusatzversicherung, Angebote zur betrieblichen Gesundheitsförderung und Zuschuss zur betrieblichen Altersvorsorge.
Anschreiben nicht erforderlich
Mache deinen nächsten Karriereschritt bei The Stepstone Group und übernimm Verantwortung für die kontinuierliche Verbesserung unserer Customer Experience. Du arbeitest in der Abteilung Customer Experience und treibst dort die Analyse von Kundenerwartungen sowie die Optimierung unserer Customer Journeys voran. * Analyse der Kundenerwartungen und wirkungsvolle Weiterentwicklung der Customer Experience in den Fachabteilungen * Gestaltung und Optimierung von Customer Journeys mit dem Ziel, die Kundenzufriedenheit (NPS) nachhaltig zu steigern * Aufbereitung und Präsentation der Studienergebnisse gegenüber dem Senior Management und C-Level Executives
Mache deinen nächsten Karriereschritt bei The Stepstone Group und übernimm Verantwortung für die kontinuierliche Verbesserung unserer Customer Experience. Du arbeitest in der Abteilung Customer Experience und treibst dort die Analyse von Kundenerwartungen sowie die Optimierung unserer Customer Journeys voran. * Analyse der Kundenerwartungen und wirkungsvolle Weiterentwicklung der Customer Experience in den Fachabteilungen * Gestaltung und Optimierung von Customer Journeys mit dem Ziel, die Kundenzufriedenheit (NPS) nachhaltig zu steigern * Aufbereitung und Präsentation der Studienergebnisse gegenüber dem Senior Management und C-Level Executives
Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. The Senior Solution Sales Executive (f/m/d) (SSE) partners with the end-to-end account owner to drive solution specific sales motions, bring in domain expertise to solve customer business challenges, and grow the customer's SAP footprint through renewal and expansion to support long term customer success. * Manage customer relationships at the sol
Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. The Senior Solution Sales Executive (f/m/d) (SSE) partners with the end-to-end account owner to drive solution specific sales motions, bring in domain expertise to solve customer business challenges, and grow the customer's SAP footprint through renewal and expansion to support long term customer success. * Manage customer relationships at the sol
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Senior Territory Ecosystem Manager (w/m/d) Partner-Driven Enterprise Growth Customers Germany
Senior Territory Ecosystem Manager (w/m/d) Partner-Driven Enterprise Growth Customers Germany
SAP SE
Ratingen, DE, 40882
Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. * Develop and execute SAP strategies for top accounts, including opportunity management, partner engagement, and customer engagement. * Strong track record in customer acquisition, development and account management. SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. * Drive revenue and growth targets across new and existing customers, expanding the SAP footprint in the midmarket.
Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. * Develop and execute SAP strategies for top accounts, including opportunity management, partner engagement, and customer engagement. * Strong track record in customer acquisition, development and account management. SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. * Drive revenue and growth targets across new and existing customers, expanding the SAP footprint in the midmarket.
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Team Manager Customer Success (m/w/d) Specialists & Complaint Management
Team Manager Customer Success (m/w/d) Specialists & Complaint Management
The Stepstone Group GmbH
Düsseldorf
Teilweise Home-Office
Anschreiben nicht erforderlich
Als Team Manager Customer Success & Beschwerdemanagement führst du zwei hochspezialisierte Teams mit dem klaren Ziel, die Customer Experience messbar zu verbessern und Kennzahlen wie Zufriedenheit und Retention nachhaltig zu steigern. * Strategie: Du gestaltest die Ausrichtung des Customer Success-Bereichs aktiv mit und definierst eine Roadmap von Initiativen, die die Customer Experience verbessern und zentrale KPIs nachhaltig steigern. * Service-Innovation: Du konzipierst, testest und implementierst neue Services entlang der Customer Journey, um die Customer Experience und zentrale CS-KPIs messbar zu verbessern. * Mindestens 4 Jahre Berufserfahrung im Customer Success oder Beschwerdemanagement – idealerweise mit mind. fachlicher Leitungsverantwortung - From good to great: Hebe Customer Success auf ein neues Level. Daneben treibst du neue Service-Innovationen voran un
Als Team Manager Customer Success & Beschwerdemanagement führst du zwei hochspezialisierte Teams mit dem klaren Ziel, die Customer Experience messbar zu verbessern und Kennzahlen wie Zufriedenheit und Retention nachhaltig zu steigern. * Strategie: Du gestaltest die Ausrichtung des Customer Success-Bereichs aktiv mit und definierst eine Roadmap von Initiativen, die die Customer Experience verbessern und zentrale KPIs nachhaltig steigern. * Service-Innovation: Du konzipierst, testest und implementierst neue Services entlang der Customer Journey, um die Customer Experience und zentrale CS-KPIs messbar zu verbessern. * Mindestens 4 Jahre Berufserfahrung im Customer Success oder Beschwerdemanagement – idealerweise mit mind. fachlicher Leitungsverantwortung - From good to great: Hebe Customer Success auf ein neues Level. Daneben treibst du neue Service-Innovationen voran un
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Combining world-class technology with Tianma's state-of-the-art facilities, it offers high quality products to it's customers in multiple markets including automotive, medical and industrial. Together with our Internal Sales Team and in China you will drive process improvements and enhancements that promote efficiency, quality and customer service. * Monthly reports for Management and Sales Team * Degree in business administration, a commercial education as foreign trade merchant or similar with mini-mum 5 years of experience in purchasing, supply chain, planning or operation, handling of technical goods * Experience in managing teams * Committed to customer satisfaction and needs-driven orientation
Combining world-class technology with Tianma's state-of-the-art facilities, it offers high quality products to it's customers in multiple markets including automotive, medical and industrial. Together with our Internal Sales Team and in China you will drive process improvements and enhancements that promote efficiency, quality and customer service. * Monthly reports for Management and Sales Team * Degree in business administration, a commercial education as foreign trade merchant or similar with mini-mum 5 years of experience in purchasing, supply chain, planning or operation, handling of technical goods * Experience in managing teams * Committed to customer satisfaction and needs-driven orientation
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Praktikum im Bereich Logistik - Region Dortmund - Essen - Start 2026 (m/w/d)
Praktikum im Bereich Logistik - Region Dortmund - Essen - Start 2026 (m/w/d)
Amazon Europe Core
Region Dortmund, Essen
Anschreiben nicht erforderlich
Amazon Operations is the backbone of the Amazon customer experience. With over 50 fulfilment centres, hundreds of delivery stations, and tens of thousands of employees, the team works together to efficiently deliver items to customers. In the fulfilment centres, millions of items are picked and packed annually, while delivery teams work to get orders to customers on time. You'll immerse yourself in the fast-paced, complex world of our Fulfillment Centers, Sortation Hubs, and Delivery Stations, witnessing how our managers engage their teams to fulfill customer expectations. This internship will place you at the heart of our operations, enabling you to trace the journey of a customer order. You'll learn how our managers cultivate a safe, productive environment, harnessi
Amazon Operations is the backbone of the Amazon customer experience. With over 50 fulfilment centres, hundreds of delivery stations, and tens of thousands of employees, the team works together to efficiently deliver items to customers. In the fulfilment centres, millions of items are picked and packed annually, while delivery teams work to get orders to customers on time. You'll immerse yourself in the fast-paced, complex world of our Fulfillment Centers, Sortation Hubs, and Delivery Stations, witnessing how our managers engage their teams to fulfill customer expectations. This internship will place you at the heart of our operations, enabling you to trace the journey of a customer order. You'll learn how our managers cultivate a safe, productive environment, harnessi
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We make life-time energy and operating cost savings happen for our customers by designing, building, financing, operating and optimizing energy generation and energy management systems at our customers' facilities. * Several years of professional experience in Risk Management and/or controlling - E.ON Energy Infrastructure Solutions GmbH (EIS) is a multinational integrator of managed energy solutions for B2B customers and the public sector. * Support the Management Board in decision making by preparing and advising on the overall risk exposure for financial mid-term plans and forecasts for the segment * Represent the risk management perspective independently in projects and working groups * Sound business experience w
We make life-time energy and operating cost savings happen for our customers by designing, building, financing, operating and optimizing energy generation and energy management systems at our customers' facilities. * Several years of professional experience in Risk Management and/or controlling - E.ON Energy Infrastructure Solutions GmbH (EIS) is a multinational integrator of managed energy solutions for B2B customers and the public sector. * Support the Management Board in decision making by preparing and advising on the overall risk exposure for financial mid-term plans and forecasts for the segment * Represent the risk management perspective independently in projects and working groups * Sound business experience w
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Background in programme management or transformation - 3-5 years of experience in a PMO, transformation office, or cross-functional project role, ideally in digital, energy, tech, or mobility sectors. You bring strong organisational skills, experience in tools like Jira/Confluence or Smartsheet, and an instinct for clarity and pragmatism. With all our employees and customers, we are a global community of innovators and changemakers, all with the belief that each one of us can make a difference for our environment, for our society and for our children #WE shape the future.
Background in programme management or transformation - 3-5 years of experience in a PMO, transformation office, or cross-functional project role, ideally in digital, energy, tech, or mobility sectors. You bring strong organisational skills, experience in tools like Jira/Confluence or Smartsheet, and an instinct for clarity and pragmatism. With all our employees and customers, we are a global community of innovators and changemakers, all with the belief that each one of us can make a difference for our environment, for our society and for our children #WE shape the future.
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Our core competencies include portfolio strategies, risk management and data processing. * You lead initiatives to build and mature a large, international energy customer portfolio as part of E.ON'stransformation program. * Minimum 5 years of proven experience in the European energy markets in commercial, analytical, orconsulting role(s) including a minimum of 3 years in a senior role - With all our employees and customers, we are a global community of innovators and changemakers, all with the belief that each one of us can make a difference for our environment, for our society and for our children - We shape the future.
Our core competencies include portfolio strategies, risk management and data processing. * You lead initiatives to build and mature a large, international energy customer portfolio as part of E.ON'stransformation program. * Minimum 5 years of proven experience in the European energy markets in commercial, analytical, orconsulting role(s) including a minimum of 3 years in a senior role - With all our employees and customers, we are a global community of innovators and changemakers, all with the belief that each one of us can make a difference for our environment, for our society and for our children - We shape the future.
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Confident use of ERP systems (e.g. SAP), MS Office 365 and CRM systems; ideally experience with specification databases or quality management tools - With our local contacts around the world we are represented where the customers need us. * Develope customer and supplier relationships in international raw materials trading with a focus on (technical) ceramics and related high-performance minerals * Acquire new customers and suppliers using your existing network * Negotiate prices, delivery terms and framework agreements in collaboration with our global trading teams and management * Several years of professional experience in international trade with chemical products, ceramics, raw materials or minerals (e.g. Dolomite, Feldspar or Kaolin)
Confident use of ERP systems (e.g. SAP), MS Office 365 and CRM systems; ideally experience with specification databases or quality management tools - With our local contacts around the world we are represented where the customers need us. * Develope customer and supplier relationships in international raw materials trading with a focus on (technical) ceramics and related high-performance minerals * Acquire new customers and suppliers using your existing network * Negotiate prices, delivery terms and framework agreements in collaboration with our global trading teams and management * Several years of professional experience in international trade with chemical products, ceramics, raw materials or minerals (e.g. Dolomite, Feldspar or Kaolin)
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Call Center Agent / Kundenberater (m/w/d)
Call Center Agent / Kundenberater (m/w/d)
Concentrix Management Holding B.V. & Co. KG
Duisburg, Düsseldorf, Frankfurt, Halle, Hamm, Leipzig, Nürnberg, Osnabrück, Schwerin, Wuppertal
Wir sind ein technologieorientiertes Customer-Experience-Unternehmen, das für unsere Mitarbeitenden, für unsere Auftraggeber und deren Kunden und Kundinnen bahnbrechende Kundenerlebnisse schafft. * Concentrix Management Holding B.V. & Co. KG
Wir sind ein technologieorientiertes Customer-Experience-Unternehmen, das für unsere Mitarbeitenden, für unsere Auftraggeber und deren Kunden und Kundinnen bahnbrechende Kundenerlebnisse schafft. * Concentrix Management Holding B.V. & Co. KG
Several years of professional experience in international trade with chemical products, raw materials or minerals * Confident use of ERP systems (e.g. SAP), MS Office 365 and CRM systems; ideally experience with specification databases or quality management tools - With our local contacts around the world we are represented where the customers need us. * Develope customer and supplier relationships in international chemical trading (e.g. construction chemicals, polymers, coatings, water chemistry, food or process chemistry, specialty chemicals) * Acquire new customers and suppliers using your existing network * Negotiate prices, delivery terms and framework agreements in collaboration with our global trading teams and management
Several years of professional experience in international trade with chemical products, raw materials or minerals * Confident use of ERP systems (e.g. SAP), MS Office 365 and CRM systems; ideally experience with specification databases or quality management tools - With our local contacts around the world we are represented where the customers need us. * Develope customer and supplier relationships in international chemical trading (e.g. construction chemicals, polymers, coatings, water chemistry, food or process chemistry, specialty chemicals) * Acquire new customers and suppliers using your existing network * Negotiate prices, delivery terms and framework agreements in collaboration with our global trading teams and management
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Idealerweise Erfahrung im Bereich UX-Design und „Customer Experience Prozessen“ * Entwicklung und Umsetzung innovativer Lösungen mit einem Fokus auf Digitalisierung und Effizienz inklusive Übergabe an das interne Anforderungsmanagement (User Stories und Prozessmodellierung) * Entwicklung und Implementierung von Best Practices und Change-Management-Maßnahmen, um die Akzeptanz und nachhaltige Wirkung von Veränderungen sicherzustellen * Mehrjährige Berufserfahrung im Projekt-, Transformations- oder Change-Management * Fundierte Kenntnisse in Methoden wie Lean Management, Design Thinking, Agile/Scrum oder vergleichbaren Ansätzen
Idealerweise Erfahrung im Bereich UX-Design und „Customer Experience Prozessen“ * Entwicklung und Umsetzung innovativer Lösungen mit einem Fokus auf Digitalisierung und Effizienz inklusive Übergabe an das interne Anforderungsmanagement (User Stories und Prozessmodellierung) * Entwicklung und Implementierung von Best Practices und Change-Management-Maßnahmen, um die Akzeptanz und nachhaltige Wirkung von Veränderungen sicherzustellen * Mehrjährige Berufserfahrung im Projekt-, Transformations- oder Change-Management * Fundierte Kenntnisse in Methoden wie Lean Management, Design Thinking, Agile/Scrum oder vergleichbaren Ansätzen
Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. This role is at the intersection of strategy, technology, and relationship management, ensuring customers realize the full value of their SAP investments while positioning the organization for sustained growth. SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. The Solution Sales Expert (f/m/d) combines deep SAP expertise, business acumen, and end-to-end solution knowledge to drive LoB cloud revenue, customer succ
Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. This role is at the intersection of strategy, technology, and relationship management, ensuring customers realize the full value of their SAP investments while positioning the organization for sustained growth. SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. The Solution Sales Expert (f/m/d) combines deep SAP expertise, business acumen, and end-to-end solution knowledge to drive LoB cloud revenue, customer succ
Praktikum im Bereich Logistik - Region Duisburg - Paderborn - Start 2026 (m/w/d)
Praktikum im Bereich Logistik - Region Duisburg - Paderborn - Start 2026 (m/w/d)
Amazon Europe Core
Paderborn, Duisburg
Anschreiben nicht erforderlich
Amazon Operations is the backbone of the Amazon customer experience. With over 50 fulfilment centres, hundreds of delivery stations, and tens of thousands of employees, the team works together to efficiently deliver items to customers. In the fulfilment centres, millions of items are picked and packed annually, while delivery teams work to get orders to customers on time. You'll immerse yourself in the fast-paced, complex world of our Fulfillment Centers, Sortation Hubs, and Delivery Stations, witnessing how our managers engage their teams to fulfill customer expectations. This internship will place you at the heart of our operations, enabling you to trace the journey of a customer order. You'll learn how our managers cultivate a safe, productive environment, harnessi
Amazon Operations is the backbone of the Amazon customer experience. With over 50 fulfilment centres, hundreds of delivery stations, and tens of thousands of employees, the team works together to efficiently deliver items to customers. In the fulfilment centres, millions of items are picked and packed annually, while delivery teams work to get orders to customers on time. You'll immerse yourself in the fast-paced, complex world of our Fulfillment Centers, Sortation Hubs, and Delivery Stations, witnessing how our managers engage their teams to fulfill customer expectations. This internship will place you at the heart of our operations, enabling you to trace the journey of a customer order. You'll learn how our managers cultivate a safe, productive environment, harnessi
Anschreiben nicht erforderlich
Proven experience leading and developing Data Engineers (first-line management), combined with a strong hands-on background in Python, SQL, and modern data engineering practices * Ensure reliable and scalable data flows across tracking, attribution, customer journeys, and performance reporting * Experience working with cloud-based data platforms and orchestration tools, including technologies such as Python, SQL, dbt, Airflow, AWS (S3, Lambda), Redshift or similar data warehouses, Kafka or other event-driven systems, and Infrastructure-as-Code (e.g. Terraform) * Excellent communication and stakeholder management skills, enabling trusted collaboration with Marketing, Product, Commercial, Analytics, and Data teams
Proven experience leading and developing Data Engineers (first-line management), combined with a strong hands-on background in Python, SQL, and modern data engineering practices * Ensure reliable and scalable data flows across tracking, attribution, customer journeys, and performance reporting * Experience working with cloud-based data platforms and orchestration tools, including technologies such as Python, SQL, dbt, Airflow, AWS (S3, Lambda), Redshift or similar data warehouses, Kafka or other event-driven systems, and Infrastructure-as-Code (e.g. Terraform) * Excellent communication and stakeholder management skills, enabling trusted collaboration with Marketing, Product, Commercial, Analytics, and Data teams
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We are ONE METRO: a diverse team of over 85,000 colleagues across more than 30 countries, united by one mission: enabling our 15 million customers to create meaningful moments in hospitality and independent trade. * Already have some experience with supporting event organization and working on multiple tasks at the same time, using Office 365 tools. * Passionate about HR, employer branding, or community management.
We are ONE METRO: a diverse team of over 85,000 colleagues across more than 30 countries, united by one mission: enabling our 15 million customers to create meaningful moments in hospitality and independent trade. * Already have some experience with supporting event organization and working on multiple tasks at the same time, using Office 365 tools. * Passionate about HR, employer branding, or community management.
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Working Student Pricing Strategy & Sales Analytics - Global Field (d/f/m)
Working Student Pricing Strategy & Sales Analytics - Global Field (d/f/m)
TK Elevator GmbH
Düsseldorf
Teilweise Home-Office
Anschreiben nicht erforderlich
We are transforming our business by driving the industry norm and challenging ourselves, fostering a culture of internal and external collaboration, and building on our unique engineering capabilities to optimize existing and create new products and solutions for our customers that cater to real mobility needs. * Eager to work in an international environment with good stakeholder management skills. * From theory to practice - you gain valuable practical experience and have the chance to expand your professional network
We are transforming our business by driving the industry norm and challenging ourselves, fostering a culture of internal and external collaboration, and building on our unique engineering capabilities to optimize existing and create new products and solutions for our customers that cater to real mobility needs. * Eager to work in an international environment with good stakeholder management skills. * From theory to practice - you gain valuable practical experience and have the chance to expand your professional network
Education: University degree in business informatics, accounting, business management, or a related field (or equivalent experience). Around the world, METRO has approx. 15 million customers who benefit from the wholesale company's unique multichannel mix: customers can purchase their goods in one of the large stores in their area as well as by delivery (Food Service Distribution, FSD) – all digitally supported and connected. In parallel, METRO MARKETS is being developed as an international online marketplace for the needs of professional customers which has been growing and expanding continuously since 2019. In the event of suspected violations of laws or internal regulations, the team investigates the incidents and reports to the senior management. * Incident
Education: University degree in business informatics, accounting, business management, or a related field (or equivalent experience). Around the world, METRO has approx. 15 million customers who benefit from the wholesale company's unique multichannel mix: customers can purchase their goods in one of the large stores in their area as well as by delivery (Food Service Distribution, FSD) – all digitally supported and connected. In parallel, METRO MARKETS is being developed as an international online marketplace for the needs of professional customers which has been growing and expanding continuously since 2019. In the event of suspected violations of laws or internal regulations, the team investigates the incidents and reports to the senior management. * Incident
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Als Team Manager Digital Operations übernimmst du die Verantwortung für die operativen Bereiche Contract Management und Customer Intelligence. In enger Zusammenarbeit mit Stakeholdern aus Customer Experience, Sales, Product, Business Intelligence sowie Legal & Finance trägst Du maßgeblich zur Erreichung wichtiger KPIs bei. * Du führst und entwickelst die Teams Contract Management und Customer Intelligence * Du hast einen Masterabschluss in Business, IT, Operations Management oder einer vergleichbaren Fachrichtung
Als Team Manager Digital Operations übernimmst du die Verantwortung für die operativen Bereiche Contract Management und Customer Intelligence. In enger Zusammenarbeit mit Stakeholdern aus Customer Experience, Sales, Product, Business Intelligence sowie Legal & Finance trägst Du maßgeblich zur Erreichung wichtiger KPIs bei. * Du führst und entwickelst die Teams Contract Management und Customer Intelligence * Du hast einen Masterabschluss in Business, IT, Operations Management oder einer vergleichbaren Fachrichtung
Anschreiben nicht erforderlich
Product vision: Drive the vision of your products and understand how it is embedded in the overall product and corporate strategy, with particular focus on identifying opportunities that can transform user experiences and create competitive advantages. * Stakeholder management: This job is an individual contributor role. You will need to be able to influence your teammates, as well as colleagues, , customers, and key executives, through your use of data and thought process. * A Bachelor's or Master's degree in a quantitative or technical field, or equivalent practical experience. * Proven experience of product incubation, incrementally building and scaling up high traffic products. We are looking for Product Managers that are also Product Builders: you have hands-on experience building user experience- or data- product prototypes using AI-enabled tools.
Product vision: Drive the vision of your products and understand how it is embedded in the overall product and corporate strategy, with particular focus on identifying opportunities that can transform user experiences and create competitive advantages. * Stakeholder management: This job is an individual contributor role. You will need to be able to influence your teammates, as well as colleagues, , customers, and key executives, through your use of data and thought process. * A Bachelor's or Master's degree in a quantitative or technical field, or equivalent practical experience. * Proven experience of product incubation, incrementally building and scaling up high traffic products. We are looking for Product Managers that are also Product Builders: you have hands-on experience building user experience- or data- product prototypes using AI-enabled tools.
Anschreiben nicht erforderlich
We are transforming our business by driving the industry norm and challenging ourselves, fostering a culture of internal and external collaboration, and building on our unique engineering capabilities to optimize existing and create new products and solutions for our customers that cater to real mobility needs. * Act as a , promoting a culture of excellence, safety, and customer focus. * Minimum 5 years of field operations experience (installation, service, or repair). * Experience in driving change and implementing operational programs. * Proven track record in process improvement, performance management, and change leadership. * Experience in facilitating workshops, coaching teams, and driving cultural transformation. * Office 365 experience.
We are transforming our business by driving the industry norm and challenging ourselves, fostering a culture of internal and external collaboration, and building on our unique engineering capabilities to optimize existing and create new products and solutions for our customers that cater to real mobility needs. * Act as a , promoting a culture of excellence, safety, and customer focus. * Minimum 5 years of field operations experience (installation, service, or repair). * Experience in driving change and implementing operational programs. * Proven track record in process improvement, performance management, and change leadership. * Experience in facilitating workshops, coaching teams, and driving cultural transformation. * Office 365 experience.
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(Senior) Client Success Manager (all genders)
(Senior) Client Success Manager (all genders)
PIA Media GmbH
Hamburg, Düsseldorf, München
Teilweise Home-Office
Mit über 350 Kolleg:innen entwickeln wir für die unterschiedlichsten Kundengruppen führender B2C- und B2B-Unternehmen eine einheitliche und medienübergreifende Customer Experience - dieser End-to-End Mediaansatz basiert auf unserem breiten Wissen und der Erfahrung in Content, Technologie, Daten und KI. PIA Media agiert wie eine API, wir verbinden Daten und Systeme genauso wie Provider und Partner, somit begleitet PIA Media Kunden von der richtigen Mediastrategie über Ad Tech Implementierung, Data-Analyse und –Management bis hin zur Umsetzung von personalisierten Kampagnen auf allen Plattformen. * Projekte rocken: Du übernimmst das interne und externe Projektmanagement und sorgst für reibungslose Abläufe mit unseren Kund:innen und Teams - Dabei nutzt du deine Projektmanagement-Skills,
Mit über 350 Kolleg:innen entwickeln wir für die unterschiedlichsten Kundengruppen führender B2C- und B2B-Unternehmen eine einheitliche und medienübergreifende Customer Experience - dieser End-to-End Mediaansatz basiert auf unserem breiten Wissen und der Erfahrung in Content, Technologie, Daten und KI. PIA Media agiert wie eine API, wir verbinden Daten und Systeme genauso wie Provider und Partner, somit begleitet PIA Media Kunden von der richtigen Mediastrategie über Ad Tech Implementierung, Data-Analyse und –Management bis hin zur Umsetzung von personalisierten Kampagnen auf allen Plattformen. * Projekte rocken: Du übernimmst das interne und externe Projektmanagement und sorgst für reibungslose Abläufe mit unseren Kund:innen und Teams - Dabei nutzt du deine Projektmanagement-Skills,
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