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                          4.021 Treffer für Customer Experience Management Jobs in Velbert im Umkreis von 30 km

                          Customer Experience Manager (m/w/d)

                          S-Communication Services GmbH
                          Berlin, Düsseldorf, Stuttgart
                          Teilweise Home-Office
                          die Methoden des Customer Experience Managements iterativ weiterentwickeln * unterschiedliche Expertisen im Unternehmen zusammen bringen für die besten Customer Experiences der Marke Sparkasse und des Verbunds * die bestmöglichen Customer Journeys und Experiences rund um das finanzielle Leben der Kund:innen der Sparkassen-Finanzgruppe gestalten und modellieren * Customer Experience Projekte initiieren, entwickeln und kontinuierlich fachlich leiten – von der Konzeption über die Umsetzung und Erfolgskontrolle bis hin zur fortlaufenden Optimierung * als Customer Experience Botschafter:in eine user- und experiencezentrierte Kultur im Unternehmen und der Sparkassen-Finanzgruppe vorantreibe
                          die Methoden des Customer Experience Managements iterativ weiterentwickeln * unterschiedliche Expertisen im Unternehmen zusammen bringen für die besten Customer Experiences der Marke Sparkasse und des Verbunds * die bestmöglichen Customer Journeys und Experiences rund um das finanzielle Leben der Kund:innen der Sparkassen-Finanzgruppe gestalten und modellieren * Customer Experience Projekte initiieren, entwickeln und kontinuierlich fachlich leiten – von der Konzeption über die Umsetzung und Erfolgskontrolle bis hin zur fortlaufenden Optimierung * als Customer Experience Botschafter:in eine user- und experiencezentrierte Kultur im Unternehmen und der Sparkassen-Finanzgruppe vorantreibe
                          mehr

                          Noch nichts dabei? Es gibt 4020 weitere Jobs, die zu deiner Suche passen könnten

                          Customer Experience Manager (w/m/d)

                          1&1 Versatel GmbH
                          Düsseldorf, Berlin, Hamburg
                          Teilweise Home-Office
                          Anschreiben nicht erforderlich
                          ≥ 5 Jahre relevante Berufserfahrung in Customer Experience, Dienstleistung, Marktforschung oder Projektmanagement (Telekommunikation von Vorteil) * Erfahrung im Schnittstellenmanagement, insbesondere zu Technik und Sales * Hohe Umsetzungs- und Durchsetzungsstärke sowie Erfolge im Management komplexer, cross-funktionaler Projekte * Gesundheitsangebote: Fürsorgeprogramm (EAP) für alle Mitarbeitenden und deren Familienangehörigen, betriebliches Gesundheitsmanagement, arbeitgeberfinanzierte Krankenzusatzversicherung, Angebote zur betrieblichen Gesundheitsförderung und Zuschuss zur betrieblichen Altersvorsorge.
                          ≥ 5 Jahre relevante Berufserfahrung in Customer Experience, Dienstleistung, Marktforschung oder Projektmanagement (Telekommunikation von Vorteil) * Erfahrung im Schnittstellenmanagement, insbesondere zu Technik und Sales * Hohe Umsetzungs- und Durchsetzungsstärke sowie Erfolge im Management komplexer, cross-funktionaler Projekte * Gesundheitsangebote: Fürsorgeprogramm (EAP) für alle Mitarbeitenden und deren Familienangehörigen, betriebliches Gesundheitsmanagement, arbeitgeberfinanzierte Krankenzusatzversicherung, Angebote zur betrieblichen Gesundheitsförderung und Zuschuss zur betrieblichen Altersvorsorge.
                          mehr

                          Senior Customer Experience Manager (m/w/d)

                          The Stepstone Group GmbH
                          Düsseldorf
                          Teilweise Home-Office
                          Anschreiben nicht erforderlich
                          Mache deinen nächsten Karriereschritt bei The Stepstone Group und übernimm Verantwortung für die kontinuierliche Verbesserung unserer Customer Experience. Du arbeitest in der Abteilung Customer Experience und treibst dort die Analyse von Kundenerwartungen sowie die Optimierung unserer Customer Journeys voran. * Analyse der Kundenerwartungen und wirkungsvolle Weiterentwicklung der Customer Experience in den Fachabteilungen * Gestaltung und Optimierung von Customer Journeys mit dem Ziel, die Kundenzufriedenheit (NPS) nachhaltig zu steigern * Aufbereitung und Präsentation der Studienergebnisse gegenüber dem Senior Management und C-Level Executives
                          Mache deinen nächsten Karriereschritt bei The Stepstone Group und übernimm Verantwortung für die kontinuierliche Verbesserung unserer Customer Experience. Du arbeitest in der Abteilung Customer Experience und treibst dort die Analyse von Kundenerwartungen sowie die Optimierung unserer Customer Journeys voran. * Analyse der Kundenerwartungen und wirkungsvolle Weiterentwicklung der Customer Experience in den Fachabteilungen * Gestaltung und Optimierung von Customer Journeys mit dem Ziel, die Kundenzufriedenheit (NPS) nachhaltig zu steigern * Aufbereitung und Präsentation der Studienergebnisse gegenüber dem Senior Management und C-Level Executives
                          mehr
                          Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. The Senior Solution Sales Executive (f/m/d) (SSE) partners with the end-to-end account owner to drive solution specific sales motions, bring in domain expertise to solve customer business challenges, and grow the customer's SAP footprint through renewal and expansion to support long term customer success. * Manage customer relationships at the sol
                          Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. The Senior Solution Sales Executive (f/m/d) (SSE) partners with the end-to-end account owner to drive solution specific sales motions, bring in domain expertise to solve customer business challenges, and grow the customer's SAP footprint through renewal and expansion to support long term customer success. * Manage customer relationships at the sol
                          mehr
                          Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. * Develop and execute SAP strategies for top accounts, including opportunity management, partner engagement, and customer engagement. * Strong track record in customer acquisition, development and account management. SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. * Drive revenue and growth targets across new and existing customers, expanding the SAP footprint in the midmarket.
                          Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. * Develop and execute SAP strategies for top accounts, including opportunity management, partner engagement, and customer engagement. * Strong track record in customer acquisition, development and account management. SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. * Drive revenue and growth targets across new and existing customers, expanding the SAP footprint in the midmarket.
                          mehr
                          Anschreiben nicht erforderlich
                          Als Team Manager Customer Success & Beschwerdemanagement führst du zwei hochspezialisierte Teams mit dem klaren Ziel, die Customer Experience messbar zu verbessern und Kennzahlen wie Zufriedenheit und Retention nachhaltig zu steigern. * Strategie: Du gestaltest die Ausrichtung des Customer Success-Bereichs aktiv mit und definierst eine Roadmap von Initiativen, die die Customer Experience verbessern und zentrale KPIs nachhaltig steigern. * Service-Innovation: Du konzipierst, testest und implementierst neue Services entlang der Customer Journey, um die Customer Experience und zentrale CS-KPIs messbar zu verbessern. * Mindestens 4 Jahre Berufserfahrung im Customer Success oder Beschwerdemanagement – idealerweise mit mind. fachlicher Leitungsverantwortung - From good to great: Hebe Customer Success auf ein neues Level. Daneben treibst du neue Service-Innovationen voran un
                          Als Team Manager Customer Success & Beschwerdemanagement führst du zwei hochspezialisierte Teams mit dem klaren Ziel, die Customer Experience messbar zu verbessern und Kennzahlen wie Zufriedenheit und Retention nachhaltig zu steigern. * Strategie: Du gestaltest die Ausrichtung des Customer Success-Bereichs aktiv mit und definierst eine Roadmap von Initiativen, die die Customer Experience verbessern und zentrale KPIs nachhaltig steigern. * Service-Innovation: Du konzipierst, testest und implementierst neue Services entlang der Customer Journey, um die Customer Experience und zentrale CS-KPIs messbar zu verbessern. * Mindestens 4 Jahre Berufserfahrung im Customer Success oder Beschwerdemanagement – idealerweise mit mind. fachlicher Leitungsverantwortung - From good to great: Hebe Customer Success auf ein neues Level. Daneben treibst du neue Service-Innovationen voran un
                          mehr
                          Several years of professional experience in the area of production planning, material flow and inventory management For our Supply Chain organization in Burscheid we are seeking a dedicated and determined Customer Planning Manager. * Leading the S&OE and support S&OP team in Burscheid: as customer-focused team you translate customer demands into executable production plans, ensuring plant Burscheid delivers on-time and in-full. * Align demand forecast with customer priorities, supporting responsiveness and reliable order fulfillment. * Ensuring capacity is balanced with customer requirements. * Developing demand forecast and aligning production schedule logic with customer requirements and inventory policies.
                          Several years of professional experience in the area of production planning, material flow and inventory management For our Supply Chain organization in Burscheid we are seeking a dedicated and determined Customer Planning Manager. * Leading the S&OE and support S&OP team in Burscheid: as customer-focused team you translate customer demands into executable production plans, ensuring plant Burscheid delivers on-time and in-full. * Align demand forecast with customer priorities, supporting responsiveness and reliable order fulfillment. * Ensuring capacity is balanced with customer requirements. * Developing demand forecast and aligning production schedule logic with customer requirements and inventory policies.
                          mehr
                          Combining world-class technology with Tianma's state-of-the-art facilities, it offers high quality products to it's customers in multiple markets including automotive, medical and industrial. Together with our Internal Sales Team and in China you will drive process improvements and enhancements that promote efficiency, quality and customer service. * Monthly reports for Management and Sales Team * Degree in business administration, a commercial education as foreign trade merchant or similar with mini-mum 5 years of experience in purchasing, supply chain, planning or operation, handling of technical goods * Experience in managing teams * Committed to customer satisfaction and needs-driven orientation
                          Combining world-class technology with Tianma's state-of-the-art facilities, it offers high quality products to it's customers in multiple markets including automotive, medical and industrial. Together with our Internal Sales Team and in China you will drive process improvements and enhancements that promote efficiency, quality and customer service. * Monthly reports for Management and Sales Team * Degree in business administration, a commercial education as foreign trade merchant or similar with mini-mum 5 years of experience in purchasing, supply chain, planning or operation, handling of technical goods * Experience in managing teams * Committed to customer satisfaction and needs-driven orientation
                          mehr

                          Call Center Agent / Kundenberater (m/w/d)

                          Concentrix Management Holding B.V. & Co. KG
                          Duisburg, Düsseldorf, Frankfurt, Halle, Hamm, Leipzig, Nürnberg, Osnabrück, Schwerin, Wuppertal
                          Wir sind ein technologieorientiertes Customer-Experience-Unternehmen, das für unsere Mitarbeitenden, für unsere Auftraggeber und deren Kunden und Kundinnen bahnbrechende Kundenerlebnisse schafft. * Concentrix Management Holding B.V. & Co. KG
                          Wir sind ein technologieorientiertes Customer-Experience-Unternehmen, das für unsere Mitarbeitenden, für unsere Auftraggeber und deren Kunden und Kundinnen bahnbrechende Kundenerlebnisse schafft. * Concentrix Management Holding B.V. & Co. KG
                          mehr
                          Idealerweise Erfahrung im Bereich UX-Design und „Customer Experience Prozessen“ * Entwicklung und Umsetzung innovativer Lösungen mit einem Fokus auf Digitalisierung und Effizienz inklusive Übergabe an das interne Anforderungsmanagement (User Stories und Prozessmodellierung) * Entwicklung und Implementierung von Best Practices und Change-Management-Maßnahmen, um die Akzeptanz und nachhaltige Wirkung von Veränderungen sicherzustellen * Mehrjährige Berufserfahrung im Projekt-, Transformations- oder Change-Management * Fundierte Kenntnisse in Methoden wie Lean Management, Design Thinking, Agile/Scrum oder vergleichbaren Ansätzen
                          Idealerweise Erfahrung im Bereich UX-Design und „Customer Experience Prozessen“ * Entwicklung und Umsetzung innovativer Lösungen mit einem Fokus auf Digitalisierung und Effizienz inklusive Übergabe an das interne Anforderungsmanagement (User Stories und Prozessmodellierung) * Entwicklung und Implementierung von Best Practices und Change-Management-Maßnahmen, um die Akzeptanz und nachhaltige Wirkung von Veränderungen sicherzustellen * Mehrjährige Berufserfahrung im Projekt-, Transformations- oder Change-Management * Fundierte Kenntnisse in Methoden wie Lean Management, Design Thinking, Agile/Scrum oder vergleichbaren Ansätzen
                          mehr

                          Junior Key Account Manager (m/w/d)

                          Edgewell Personal Care
                          Solingen
                          Teilweise Home-Office
                          You want to make your mark in Key Account Management and thrive in a collaborative, international team. If you're passionate about building strong customer relationships and driving results, this could be your next step! * Manage Label Wet Shave products for customers in Northeast Europe (Austria, Switzerland, Germany, Netherlands, Belgium). * Understand customer strategy and organisation, develop contacts at multiple levels, and support strategic sales orientation for your line manager. * Achieve annual business plans and forecasts (volume and financial) through proactive engagement with customers. * Monitor customer, market, and performance; make recommendations to improve profitability. * Track and update customer conditions regularly. * Deliver pr
                          You want to make your mark in Key Account Management and thrive in a collaborative, international team. If you're passionate about building strong customer relationships and driving results, this could be your next step! * Manage Label Wet Shave products for customers in Northeast Europe (Austria, Switzerland, Germany, Netherlands, Belgium). * Understand customer strategy and organisation, develop contacts at multiple levels, and support strategic sales orientation for your line manager. * Achieve annual business plans and forecasts (volume and financial) through proactive engagement with customers. * Monitor customer, market, and performance; make recommendations to improve profitability. * Track and update customer conditions regularly. * Deliver pr
                          mehr
                          Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. This role is at the intersection of strategy, technology, and relationship management, ensuring customers realize the full value of their SAP investments while positioning the organization for sustained growth. SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. The Solution Sales Expert (f/m/d) combines deep SAP expertise, business acumen, and end-to-end solution knowledge to drive LoB cloud revenue, customer succ
                          Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. This role is at the intersection of strategy, technology, and relationship management, ensuring customers realize the full value of their SAP investments while positioning the organization for sustained growth. SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. The Solution Sales Expert (f/m/d) combines deep SAP expertise, business acumen, and end-to-end solution knowledge to drive LoB cloud revenue, customer succ
                          mehr

                          Global Head of Quality (m/f/x)

                          Interroll Holding GmbH
                          Wermelskirchen, Hückelhoven
                          Teilweise Home-Office
                          Minimum of 5 years' management and leadership experience in a comparable role in Quality * Lead major, cross-functional problem-solving initiatives (utilizing methodologies like 8D) for critical field failures or customer escalations, driving to root cause and permanent correction. * Develop and execute a global quality management strategy, including qualification, audit, performance monitoring, and development programs. * Provide People Management with ethical leadership * Strong identification with our corporate values: Long-term thinking, Committed to excellence, Always respectful, Passionate about customers
                          Minimum of 5 years' management and leadership experience in a comparable role in Quality * Lead major, cross-functional problem-solving initiatives (utilizing methodologies like 8D) for critical field failures or customer escalations, driving to root cause and permanent correction. * Develop and execute a global quality management strategy, including qualification, audit, performance monitoring, and development programs. * Provide People Management with ethical leadership * Strong identification with our corporate values: Long-term thinking, Committed to excellence, Always respectful, Passionate about customers
                          mehr
                          Anschreiben nicht erforderlich
                          Amazon Operations is the backbone of the Amazon customer experience. With over 50 fulfilment centres, hundreds of delivery stations, and tens of thousands of employees, the team works together to efficiently deliver items to customers. In the fulfilment centres, millions of items are picked and packed annually, while delivery teams work to get orders to customers on time. You'll immerse yourself in the fast-paced, complex world of our Fulfillment Centers, Sortation Hubs, and Delivery Stations, witnessing how our managers engage their teams to fulfill customer expectations. This internship will place you at the heart of our operations, enabling you to trace the journey of a customer order. You'll learn how our managers cultivate a safe, productive environment, harnessi
                          Amazon Operations is the backbone of the Amazon customer experience. With over 50 fulfilment centres, hundreds of delivery stations, and tens of thousands of employees, the team works together to efficiently deliver items to customers. In the fulfilment centres, millions of items are picked and packed annually, while delivery teams work to get orders to customers on time. You'll immerse yourself in the fast-paced, complex world of our Fulfillment Centers, Sortation Hubs, and Delivery Stations, witnessing how our managers engage their teams to fulfill customer expectations. This internship will place you at the heart of our operations, enabling you to trace the journey of a customer order. You'll learn how our managers cultivate a safe, productive environment, harnessi
                          mehr
                          Anschreiben nicht erforderlich
                          Amazon Operations is the backbone of the Amazon customer experience. With over 50 fulfilment centres, hundreds of delivery stations, and tens of thousands of employees, the team works together to efficiently deliver items to customers. In the fulfilment centres, millions of items are picked and packed annually, while delivery teams work to get orders to customers on time. You'll immerse yourself in the fast-paced, complex world of our Fulfillment Centers, Sortation Hubs, and Delivery Stations, witnessing how our managers engage their teams to fulfill customer expectations. This internship will place you at the heart of our operations, enabling you to trace the journey of a customer order. You'll learn how our managers cultivate a safe, productive environment, harnessi
                          Amazon Operations is the backbone of the Amazon customer experience. With over 50 fulfilment centres, hundreds of delivery stations, and tens of thousands of employees, the team works together to efficiently deliver items to customers. In the fulfilment centres, millions of items are picked and packed annually, while delivery teams work to get orders to customers on time. You'll immerse yourself in the fast-paced, complex world of our Fulfillment Centers, Sortation Hubs, and Delivery Stations, witnessing how our managers engage their teams to fulfill customer expectations. This internship will place you at the heart of our operations, enabling you to trace the journey of a customer order. You'll learn how our managers cultivate a safe, productive environment, harnessi
                          mehr

                          Risk Manager (f/m/d)

                          E.ON Energy Infrastructure Solutions GmbH
                          Essen
                          Teilweise Home-Office
                          We make life-time energy and operating cost savings happen for our customers by designing, building, financing, operating and optimizing energy generation and energy management systems at our customers' facilities. * Several years of professional experience in Risk Management and/or controlling - E.ON Energy Infrastructure Solutions GmbH (EIS) is a multinational integrator of managed energy solutions for B2B customers and the public sector. * Support the Management Board in decision making by preparing and advising on the overall risk exposure for financial mid-term plans and forecasts for the segment * Represent the risk management perspective independently in projects and working groups * Sound business experience w
                          We make life-time energy and operating cost savings happen for our customers by designing, building, financing, operating and optimizing energy generation and energy management systems at our customers' facilities. * Several years of professional experience in Risk Management and/or controlling - E.ON Energy Infrastructure Solutions GmbH (EIS) is a multinational integrator of managed energy solutions for B2B customers and the public sector. * Support the Management Board in decision making by preparing and advising on the overall risk exposure for financial mid-term plans and forecasts for the segment * Represent the risk management perspective independently in projects and working groups * Sound business experience w
                          mehr
                          Background in programme management or transformation - 3-5 years of experience in a PMO, transformation office, or cross-functional project role, ideally in digital, energy, tech, or mobility sectors. You bring strong organisational skills, experience in tools like Jira/Confluence or Smartsheet, and an instinct for clarity and pragmatism. With all our employees and customers, we are a global community of innovators and changemakers, all with the belief that each one of us can make a difference for our environment, for our society and for our children #WE shape the future.
                          Background in programme management or transformation - 3-5 years of experience in a PMO, transformation office, or cross-functional project role, ideally in digital, energy, tech, or mobility sectors. You bring strong organisational skills, experience in tools like Jira/Confluence or Smartsheet, and an instinct for clarity and pragmatism. With all our employees and customers, we are a global community of innovators and changemakers, all with the belief that each one of us can make a difference for our environment, for our society and for our children #WE shape the future.
                          mehr
                          Anschreiben nicht erforderlich
                          Proven experience leading and developing Data Engineers (first-line management), combined with a strong hands-on background in Python, SQL, and modern data engineering practices * Ensure reliable and scalable data flows across tracking, attribution, customer journeys, and performance reporting * Experience working with cloud-based data platforms and orchestration tools, including technologies such as Python, SQL, dbt, Airflow, AWS (S3, Lambda), Redshift or similar data warehouses, Kafka or other event-driven systems, and Infrastructure-as-Code (e.g. Terraform) * Excellent communication and stakeholder management skills, enabling trusted collaboration with Marketing, Product, Commercial, Analytics, and Data teams
                          Proven experience leading and developing Data Engineers (first-line management), combined with a strong hands-on background in Python, SQL, and modern data engineering practices * Ensure reliable and scalable data flows across tracking, attribution, customer journeys, and performance reporting * Experience working with cloud-based data platforms and orchestration tools, including technologies such as Python, SQL, dbt, Airflow, AWS (S3, Lambda), Redshift or similar data warehouses, Kafka or other event-driven systems, and Infrastructure-as-Code (e.g. Terraform) * Excellent communication and stakeholder management skills, enabling trusted collaboration with Marketing, Product, Commercial, Analytics, and Data teams
                          mehr
                          We are ONE METRO: a diverse team of over 85,000 colleagues across more than 30 countries, united by one mission: enabling our 15 million customers to create meaningful moments in hospitality and independent trade. * Already have some experience with supporting event organization and working on multiple tasks at the same time, using Office 365 tools. * Passionate about HR, employer branding, or community management.
                          We are ONE METRO: a diverse team of over 85,000 colleagues across more than 30 countries, united by one mission: enabling our 15 million customers to create meaningful moments in hospitality and independent trade. * Already have some experience with supporting event organization and working on multiple tasks at the same time, using Office 365 tools. * Passionate about HR, employer branding, or community management.
                          mehr
                          Anschreiben nicht erforderlich
                          We are transforming our business by driving the industry norm and challenging ourselves, fostering a culture of internal and external collaboration, and building on our unique engineering capabilities to optimize existing and create new products and solutions for our customers that cater to real mobility needs. * Eager to work in an international environment with good stakeholder management skills. * From theory to practice - you gain valuable practical experience and have the chance to expand your professional network
                          We are transforming our business by driving the industry norm and challenging ourselves, fostering a culture of internal and external collaboration, and building on our unique engineering capabilities to optimize existing and create new products and solutions for our customers that cater to real mobility needs. * Eager to work in an international environment with good stakeholder management skills. * From theory to practice - you gain valuable practical experience and have the chance to expand your professional network
                          mehr

                          Market Manager - Energy Markets (f/m/d)

                          E.ON Energy Markets GmbH
                          Essen, München
                          Teilweise Home-Office
                          Our core competencies include portfolio strategies, risk management and data processing. * You lead initiatives to build and mature a large, international energy customer portfolio as part of E.ON'stransformation program. * Minimum 5 years of proven experience in the European energy markets in commercial, analytical, orconsulting role(s) including a minimum of 3 years in a senior role - With all our employees and customers, we are a global community of innovators and changemakers, all with the belief that each one of us can make a difference for our environment, for our society and for our children - We shape the future.
                          Our core competencies include portfolio strategies, risk management and data processing. * You lead initiatives to build and mature a large, international energy customer portfolio as part of E.ON'stransformation program. * Minimum 5 years of proven experience in the European energy markets in commercial, analytical, orconsulting role(s) including a minimum of 3 years in a senior role - With all our employees and customers, we are a global community of innovators and changemakers, all with the belief that each one of us can make a difference for our environment, for our society and for our children - We shape the future.
                          mehr
                          Education: University degree in business informatics, accounting, business management, or a related field (or equivalent experience). Around the world, METRO has approx. 15 million customers who benefit from the wholesale company's unique multichannel mix: customers can purchase their goods in one of the large stores in their area as well as by delivery (Food Service Distribution, FSD) – all digitally supported and connected. In parallel, METRO MARKETS is being developed as an international online marketplace for the needs of professional customers which has been growing and expanding continuously since 2019. In the event of suspected violations of laws or internal regulations, the team investigates the incidents and reports to the senior management. * Incident
                          Education: University degree in business informatics, accounting, business management, or a related field (or equivalent experience). Around the world, METRO has approx. 15 million customers who benefit from the wholesale company's unique multichannel mix: customers can purchase their goods in one of the large stores in their area as well as by delivery (Food Service Distribution, FSD) – all digitally supported and connected. In parallel, METRO MARKETS is being developed as an international online marketplace for the needs of professional customers which has been growing and expanding continuously since 2019. In the event of suspected violations of laws or internal regulations, the team investigates the incidents and reports to the senior management. * Incident
                          mehr

                          Teammanager Digital Operations (m/w/d)

                          The Stepstone Group GmbH
                          Düsseldorf
                          Teilweise Home-Office
                          Anschreiben nicht erforderlich
                          Als Team Manager Digital Operations übernimmst du die Verantwortung für die operativen Bereiche Contract Management und Customer Intelligence. In enger Zusammenarbeit mit Stakeholdern aus Customer Experience, Sales, Product, Business Intelligence sowie Legal & Finance trägst Du maßgeblich zur Erreichung wichtiger KPIs bei. * Du führst und entwickelst die Teams Contract Management und Customer Intelligence * Du hast einen Masterabschluss in Business, IT, Operations Management oder einer vergleichbaren Fachrichtung
                          Als Team Manager Digital Operations übernimmst du die Verantwortung für die operativen Bereiche Contract Management und Customer Intelligence. In enger Zusammenarbeit mit Stakeholdern aus Customer Experience, Sales, Product, Business Intelligence sowie Legal & Finance trägst Du maßgeblich zur Erreichung wichtiger KPIs bei. * Du führst und entwickelst die Teams Contract Management und Customer Intelligence * Du hast einen Masterabschluss in Business, IT, Operations Management oder einer vergleichbaren Fachrichtung
                          mehr

                          Product Manager (m/w/d)

                          The Stepstone Group GmbH
                          Düsseldorf
                          Teilweise Home-Office
                          Anschreiben nicht erforderlich
                          Product vision: Drive the vision of your products and understand how it is embedded in the overall product and corporate strategy, with particular focus on identifying opportunities that can transform user experiences and create competitive advantages.  * Stakeholder management: This job is an individual contributor role. You will need to be able to influence your teammates, as well as colleagues, , customers, and key executives, through your use of data and thought process. * A Bachelor's or Master's degree in a quantitative or technical field, or equivalent practical experience.  * Proven experience of product incubation, incrementally building and scaling up high traffic products.  We are looking for Product Managers that are also Product Builders: you have hands-on experience building user experience- or data- product prototypes using AI-enabled tools.
                          Product vision: Drive the vision of your products and understand how it is embedded in the overall product and corporate strategy, with particular focus on identifying opportunities that can transform user experiences and create competitive advantages.  * Stakeholder management: This job is an individual contributor role. You will need to be able to influence your teammates, as well as colleagues, , customers, and key executives, through your use of data and thought process. * A Bachelor's or Master's degree in a quantitative or technical field, or equivalent practical experience.  * Proven experience of product incubation, incrementally building and scaling up high traffic products.  We are looking for Product Managers that are also Product Builders: you have hands-on experience building user experience- or data- product prototypes using AI-enabled tools.
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                          We are transforming our business by driving the industry norm and challenging ourselves, fostering a culture of internal and external collaboration, and building on our unique engineering capabilities to optimize existing and create new products and solutions for our customers that cater to real mobility needs. * Act as a , promoting a culture of excellence, safety, and customer focus. * Minimum 5 years of field operations experience (installation, service, or repair). * Experience in driving change and implementing operational programs. * Proven track record in process improvement, performance management, and change leadership. * Experience in facilitating workshops, coaching teams, and driving cultural transformation. * Office 365 experience.
                          We are transforming our business by driving the industry norm and challenging ourselves, fostering a culture of internal and external collaboration, and building on our unique engineering capabilities to optimize existing and create new products and solutions for our customers that cater to real mobility needs. * Act as a , promoting a culture of excellence, safety, and customer focus. * Minimum 5 years of field operations experience (installation, service, or repair). * Experience in driving change and implementing operational programs. * Proven track record in process improvement, performance management, and change leadership. * Experience in facilitating workshops, coaching teams, and driving cultural transformation. * Office 365 experience.
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                          Was ist das Durchschnittsgehalt für Customer Experience Management in Velbert?

                          Durchschnittsgehalt pro Jahr
                          50.000 €

                          Das Durchschnittsgehalt für Customer Experience Management in Velbert liegt bei 50.000 €. Gehälter für Customer Experience Management in Velbert liegen im Bereich zwischen 42.700 € und 60.300 €.

                          Häufig gestellte Fragen

                          Wie viele offene Stellenangebote gibt es für Customer Experience Management Jobs in Velbert?
                          Aktuell gibt es auf StepStone 4.021 offene Stellenanzeigen für Customer Experience Management Jobs in Velbert.

                          Welche anderen Orte sind auch beliebt für Leute, die in Velbert einen Customer Experience Management Job suchen?
                          Folgende Orte sind auch interessant für Leute, die in Velbert einen Customer Experience Management Job suchen: Köln, Düsseldorf, Dortmund.

                          Welche anderen Jobs sind beliebt bei Kandidaten, die nach Customer Experience Management Jobs in Velbert suchen?
                          Wer nach Customer Experience Management Jobs in Velbert sucht, sucht häufig auch nach Customer Success Manager, Customer Service Representative, Communication.

                          Welche Fähigkeiten braucht man für Customer Experience Management Jobs in Velbert??
                          Für einen Customer Experience Management Job in Velbert sind folgende Fähigkeiten von Vorteil: Kommunikation, Deutsch, Englisch, Planung, Flexibilität.

                          Wie viele offene Teilzeit-Stellen gibt es für Customer Experience Management Jobs in Velbert?
                          Für Customer Experience Management Jobs in Velbert gibt es aktuell 1969 offene Teilzeitstellen.