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- Customer Service Representative
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- Customer Experience
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- User Experience Manager
- Online Redaktion
- Customer Success
- Praktikum Redaktion
- Digital Marketer
- User Experience
- Consultant Customer Journey
- Customer Success Management
- Customer Experience Analyst
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- Nordrhein-Westfalen
- Rheinland
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2.913 Treffer für Customer Experience Management Jobs in Kaarst im Umkreis von 30 km
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Customer Experience Manager (m/w/d)
Customer Experience Manager (m/w/d)
S-Communication Services GmbH
Berlin, Düsseldorf, Stuttgart
Teilweise Home-Office
die Methoden des Customer Experience Managements iterativ weiterentwickeln * unterschiedliche Expertisen im Unternehmen zusammen bringen für die besten Customer Experiences der Marke Sparkasse und des Verbunds * die bestmöglichen Customer Journeys und Experiences rund um das finanzielle Leben der Kund:innen der Sparkassen-Finanzgruppe gestalten und modellieren * Customer Experience Projekte initiieren, entwickeln und kontinuierlich fachlich leiten – von der Konzeption über die Umsetzung und Erfolgskontrolle bis hin zur fortlaufenden Optimierung * als Customer Experience Botschafter:in eine user- und experiencezentrierte Kultur im Unternehmen und der Sparkassen-Finanzgruppe vorantreibe
die Methoden des Customer Experience Managements iterativ weiterentwickeln * unterschiedliche Expertisen im Unternehmen zusammen bringen für die besten Customer Experiences der Marke Sparkasse und des Verbunds * die bestmöglichen Customer Journeys und Experiences rund um das finanzielle Leben der Kund:innen der Sparkassen-Finanzgruppe gestalten und modellieren * Customer Experience Projekte initiieren, entwickeln und kontinuierlich fachlich leiten – von der Konzeption über die Umsetzung und Erfolgskontrolle bis hin zur fortlaufenden Optimierung * als Customer Experience Botschafter:in eine user- und experiencezentrierte Kultur im Unternehmen und der Sparkassen-Finanzgruppe vorantreibe
Noch nichts dabei? Es gibt 2912 weitere Jobs, die zu deiner Suche passen könnten
Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. The Senior Solution Sales Executive (f/m/d) (SSE) partners with the end-to-end account owner to drive solution specific sales motions, bring in domain expertise to solve customer business challenges, and grow the customer's SAP footprint through renewal and expansion to support long term customer success. * Manage customer relationships at the sol
Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. The Senior Solution Sales Executive (f/m/d) (SSE) partners with the end-to-end account owner to drive solution specific sales motions, bring in domain expertise to solve customer business challenges, and grow the customer's SAP footprint through renewal and expansion to support long term customer success. * Manage customer relationships at the sol
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Customer Experience Manager (w/m/d)
Customer Experience Manager (w/m/d)
1&1 Versatel GmbH
Düsseldorf, Berlin, Hamburg
Teilweise Home-Office
Anschreiben nicht erforderlich
≥ 5 Jahre relevante Berufserfahrung in Customer Experience, Dienstleistung, Marktforschung oder Projektmanagement (Telekommunikation von Vorteil) * Erfahrung im Schnittstellenmanagement, insbesondere zu Technik und Sales * Hohe Umsetzungs- und Durchsetzungsstärke sowie Erfolge im Management komplexer, cross-funktionaler Projekte * Gesundheitsangebote: Fürsorgeprogramm (EAP) für alle Mitarbeitenden und deren Familienangehörigen, betriebliches Gesundheitsmanagement, arbeitgeberfinanzierte Krankenzusatzversicherung, Angebote zur betrieblichen Gesundheitsförderung und Zuschuss zur betrieblichen Altersvorsorge.
≥ 5 Jahre relevante Berufserfahrung in Customer Experience, Dienstleistung, Marktforschung oder Projektmanagement (Telekommunikation von Vorteil) * Erfahrung im Schnittstellenmanagement, insbesondere zu Technik und Sales * Hohe Umsetzungs- und Durchsetzungsstärke sowie Erfolge im Management komplexer, cross-funktionaler Projekte * Gesundheitsangebote: Fürsorgeprogramm (EAP) für alle Mitarbeitenden und deren Familienangehörigen, betriebliches Gesundheitsmanagement, arbeitgeberfinanzierte Krankenzusatzversicherung, Angebote zur betrieblichen Gesundheitsförderung und Zuschuss zur betrieblichen Altersvorsorge.
Anschreiben nicht erforderlich
Mache deinen nächsten Karriereschritt bei The Stepstone Group und übernimm Verantwortung für die kontinuierliche Verbesserung unserer Customer Experience. Du arbeitest in der Abteilung Customer Experience und treibst dort die Analyse von Kundenerwartungen sowie die Optimierung unserer Customer Journeys voran. * Analyse der Kundenerwartungen und wirkungsvolle Weiterentwicklung der Customer Experience in den Fachabteilungen * Gestaltung und Optimierung von Customer Journeys mit dem Ziel, die Kundenzufriedenheit (NPS) nachhaltig zu steigern * Aufbereitung und Präsentation der Studienergebnisse gegenüber dem Senior Management und C-Level Executives
Mache deinen nächsten Karriereschritt bei The Stepstone Group und übernimm Verantwortung für die kontinuierliche Verbesserung unserer Customer Experience. Du arbeitest in der Abteilung Customer Experience und treibst dort die Analyse von Kundenerwartungen sowie die Optimierung unserer Customer Journeys voran. * Analyse der Kundenerwartungen und wirkungsvolle Weiterentwicklung der Customer Experience in den Fachabteilungen * Gestaltung und Optimierung von Customer Journeys mit dem Ziel, die Kundenzufriedenheit (NPS) nachhaltig zu steigern * Aufbereitung und Präsentation der Studienergebnisse gegenüber dem Senior Management und C-Level Executives
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Team Manager Customer Success (m/w/d) Specialists & Complaint Management
Team Manager Customer Success (m/w/d) Specialists & Complaint Management
The Stepstone Group GmbH
Düsseldorf
Teilweise Home-Office
Anschreiben nicht erforderlich
Als Team Manager Customer Success & Beschwerdemanagement führst du zwei hochspezialisierte Teams mit dem klaren Ziel, die Customer Experience messbar zu verbessern und Kennzahlen wie Zufriedenheit und Retention nachhaltig zu steigern. * Strategie: Du gestaltest die Ausrichtung des Customer Success-Bereichs aktiv mit und definierst eine Roadmap von Initiativen, die die Customer Experience verbessern und zentrale KPIs nachhaltig steigern. * Service-Innovation: Du konzipierst, testest und implementierst neue Services entlang der Customer Journey, um die Customer Experience und zentrale CS-KPIs messbar zu verbessern. * Mindestens 4 Jahre Berufserfahrung im Customer Success oder Beschwerdemanagement – idealerweise mit mind. fachlicher Leitungsverantwortung - From good to great: Hebe Customer Success auf ein neues Level. Daneben treibst du neue Service-Innovationen voran un
Als Team Manager Customer Success & Beschwerdemanagement führst du zwei hochspezialisierte Teams mit dem klaren Ziel, die Customer Experience messbar zu verbessern und Kennzahlen wie Zufriedenheit und Retention nachhaltig zu steigern. * Strategie: Du gestaltest die Ausrichtung des Customer Success-Bereichs aktiv mit und definierst eine Roadmap von Initiativen, die die Customer Experience verbessern und zentrale KPIs nachhaltig steigern. * Service-Innovation: Du konzipierst, testest und implementierst neue Services entlang der Customer Journey, um die Customer Experience und zentrale CS-KPIs messbar zu verbessern. * Mindestens 4 Jahre Berufserfahrung im Customer Success oder Beschwerdemanagement – idealerweise mit mind. fachlicher Leitungsverantwortung - From good to great: Hebe Customer Success auf ein neues Level. Daneben treibst du neue Service-Innovationen voran un
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Senior Territory Ecosystem Manager (w/m/d) Partner-Driven Enterprise Growth Customers Germany
Senior Territory Ecosystem Manager (w/m/d) Partner-Driven Enterprise Growth Customers Germany
SAP SE
Ratingen, DE, 40882
Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. * Develop and execute SAP strategies for top accounts, including opportunity management, partner engagement, and customer engagement. * Strong track record in customer acquisition, development and account management. SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. * Drive revenue and growth targets across new and existing customers, expanding the SAP footprint in the midmarket.
Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. * Develop and execute SAP strategies for top accounts, including opportunity management, partner engagement, and customer engagement. * Strong track record in customer acquisition, development and account management. SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. * Drive revenue and growth targets across new and existing customers, expanding the SAP footprint in the midmarket.
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Combining world-class technology with Tianma's state-of-the-art facilities, it offers high quality products to it's customers in multiple markets including automotive, medical and industrial. Together with our Internal Sales Team and in China you will drive process improvements and enhancements that promote efficiency, quality and customer service. * Monthly reports for Management and Sales Team * Degree in business administration, a commercial education as foreign trade merchant or similar with mini-mum 5 years of experience in purchasing, supply chain, planning or operation, handling of technical goods * Experience in managing teams * Committed to customer satisfaction and needs-driven orientation
Combining world-class technology with Tianma's state-of-the-art facilities, it offers high quality products to it's customers in multiple markets including automotive, medical and industrial. Together with our Internal Sales Team and in China you will drive process improvements and enhancements that promote efficiency, quality and customer service. * Monthly reports for Management and Sales Team * Degree in business administration, a commercial education as foreign trade merchant or similar with mini-mum 5 years of experience in purchasing, supply chain, planning or operation, handling of technical goods * Experience in managing teams * Committed to customer satisfaction and needs-driven orientation
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Call Center Agent / Kundenberater (m/w/d)
Call Center Agent / Kundenberater (m/w/d)
Concentrix Management Holding B.V. & Co. KG
Duisburg, Düsseldorf, Frankfurt, Halle, Hamm, Leipzig, Nürnberg, Osnabrück, Schwerin, Wuppertal
Wir sind ein technologieorientiertes Customer-Experience-Unternehmen, das für unsere Mitarbeitenden, für unsere Auftraggeber und deren Kunden und Kundinnen bahnbrechende Kundenerlebnisse schafft. * Concentrix Management Holding B.V. & Co. KG
Wir sind ein technologieorientiertes Customer-Experience-Unternehmen, das für unsere Mitarbeitenden, für unsere Auftraggeber und deren Kunden und Kundinnen bahnbrechende Kundenerlebnisse schafft. * Concentrix Management Holding B.V. & Co. KG
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Leitung (m/w/d) Energielösungen Wärme | PV | Speicher
Leitung (m/w/d) Energielösungen Wärme | PV | Speicher
human lead executive search
Mönchengladbach
Teilweise Home-Office
• Dienstleistungs- und Servicementalität („customer experience“) • Entwicklung und Vertrieb eines integrierten Lösungsangebots, das technische Komponenten wie Wärmepumpen, Photovoltaikanlagen, Wallboxen, Speicher und Energiemanagementsysteme umfasst • Schnittstellenmanagement: Enge Abstimmung mit Vertrieb, Technik, Einkauf, IT und Controlling für reibungslose Abläufe • Zertifizierte Projektmanagement-Kompetenz (z.B. IPMA, PMI), zertifizierte Prozessmanagement-Kompetenz (z.B. Lean-Six-Sigma) von Vorteil • Ausgezeichnetes Gesundheitsmanagement (Präventionsangebote, Mitarbeiterunterstützungsprogramme u.a.)
• Dienstleistungs- und Servicementalität („customer experience“) • Entwicklung und Vertrieb eines integrierten Lösungsangebots, das technische Komponenten wie Wärmepumpen, Photovoltaikanlagen, Wallboxen, Speicher und Energiemanagementsysteme umfasst • Schnittstellenmanagement: Enge Abstimmung mit Vertrieb, Technik, Einkauf, IT und Controlling für reibungslose Abläufe • Zertifizierte Projektmanagement-Kompetenz (z.B. IPMA, PMI), zertifizierte Prozessmanagement-Kompetenz (z.B. Lean-Six-Sigma) von Vorteil • Ausgezeichnetes Gesundheitsmanagement (Präventionsangebote, Mitarbeiterunterstützungsprogramme u.a.)
NEU
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Idealerweise Erfahrung im Bereich UX-Design und „Customer Experience Prozessen“ * Entwicklung und Umsetzung innovativer Lösungen mit einem Fokus auf Digitalisierung und Effizienz inklusive Übergabe an das interne Anforderungsmanagement (User Stories und Prozessmodellierung) * Entwicklung und Implementierung von Best Practices und Change-Management-Maßnahmen, um die Akzeptanz und nachhaltige Wirkung von Veränderungen sicherzustellen * Mehrjährige Berufserfahrung im Projekt-, Transformations- oder Change-Management * Fundierte Kenntnisse in Methoden wie Lean Management, Design Thinking, Agile/Scrum oder vergleichbaren Ansätzen
Idealerweise Erfahrung im Bereich UX-Design und „Customer Experience Prozessen“ * Entwicklung und Umsetzung innovativer Lösungen mit einem Fokus auf Digitalisierung und Effizienz inklusive Übergabe an das interne Anforderungsmanagement (User Stories und Prozessmodellierung) * Entwicklung und Implementierung von Best Practices und Change-Management-Maßnahmen, um die Akzeptanz und nachhaltige Wirkung von Veränderungen sicherzustellen * Mehrjährige Berufserfahrung im Projekt-, Transformations- oder Change-Management * Fundierte Kenntnisse in Methoden wie Lean Management, Design Thinking, Agile/Scrum oder vergleichbaren Ansätzen
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Product vision: Drive the vision of your products and understand how it is embedded in the overall product and corporate strategy, with particular focus on identifying opportunities that can transform user experiences and create competitive advantages. * Stakeholder management: This job is an individual contributor role. You will need to be able to influence your teammates, as well as colleagues, , customers, and key executives, through your use of data and thought process. * A Bachelor's or Master's degree in a quantitative or technical field, or equivalent practical experience. * Proven experience of product incubation, incrementally building and scaling up high traffic products. We are looking for Product Managers that are also Product Builders: you have hands-on experience building user experience- or data- product prototypes using AI-enabled tools.
Product vision: Drive the vision of your products and understand how it is embedded in the overall product and corporate strategy, with particular focus on identifying opportunities that can transform user experiences and create competitive advantages. * Stakeholder management: This job is an individual contributor role. You will need to be able to influence your teammates, as well as colleagues, , customers, and key executives, through your use of data and thought process. * A Bachelor's or Master's degree in a quantitative or technical field, or equivalent practical experience. * Proven experience of product incubation, incrementally building and scaling up high traffic products. We are looking for Product Managers that are also Product Builders: you have hands-on experience building user experience- or data- product prototypes using AI-enabled tools.
Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. This role is at the intersection of strategy, technology, and relationship management, ensuring customers realize the full value of their SAP investments while positioning the organization for sustained growth. SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. The Solution Sales Expert (f/m/d) combines deep SAP expertise, business acumen, and end-to-end solution knowledge to drive LoB cloud revenue, customer succ
Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. This role is at the intersection of strategy, technology, and relationship management, ensuring customers realize the full value of their SAP investments while positioning the organization for sustained growth. SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. The Solution Sales Expert (f/m/d) combines deep SAP expertise, business acumen, and end-to-end solution knowledge to drive LoB cloud revenue, customer succ
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Praktikum im Bereich Logistik - Region Duisburg - Paderborn - Start 2026 (m/w/d)
Praktikum im Bereich Logistik - Region Duisburg - Paderborn - Start 2026 (m/w/d)
Amazon Europe Core
Paderborn, Duisburg
Anschreiben nicht erforderlich
Amazon Operations is the backbone of the Amazon customer experience. With over 50 fulfilment centres, hundreds of delivery stations, and tens of thousands of employees, the team works together to efficiently deliver items to customers. In the fulfilment centres, millions of items are picked and packed annually, while delivery teams work to get orders to customers on time. You'll immerse yourself in the fast-paced, complex world of our Fulfillment Centers, Sortation Hubs, and Delivery Stations, witnessing how our managers engage their teams to fulfill customer expectations. This internship will place you at the heart of our operations, enabling you to trace the journey of a customer order. You'll learn how our managers cultivate a safe, productive environment, harnessi
Amazon Operations is the backbone of the Amazon customer experience. With over 50 fulfilment centres, hundreds of delivery stations, and tens of thousands of employees, the team works together to efficiently deliver items to customers. In the fulfilment centres, millions of items are picked and packed annually, while delivery teams work to get orders to customers on time. You'll immerse yourself in the fast-paced, complex world of our Fulfillment Centers, Sortation Hubs, and Delivery Stations, witnessing how our managers engage their teams to fulfill customer expectations. This internship will place you at the heart of our operations, enabling you to trace the journey of a customer order. You'll learn how our managers cultivate a safe, productive environment, harnessi
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This role ensures adherence to global and regional regulatory requirements, ISO standards, and Cochlear's Quality Management System (QMS), while partnering with cross-functional teams to deliver exceptional product quality and customer experience. * Extensive experience in quality management within a regulated industry (medical devices or healthcare preferred) * Experience with QMS/Electronic Document Management System platforms - Our mission is to transform the way people experience sound by delivering innovative technology and world-class service. * Experience with operational quality in a sales and distribution environment * Excellent communication and stakeholder management skills across diverse c
This role ensures adherence to global and regional regulatory requirements, ISO standards, and Cochlear's Quality Management System (QMS), while partnering with cross-functional teams to deliver exceptional product quality and customer experience. * Extensive experience in quality management within a regulated industry (medical devices or healthcare preferred) * Experience with QMS/Electronic Document Management System platforms - Our mission is to transform the way people experience sound by delivering innovative technology and world-class service. * Experience with operational quality in a sales and distribution environment * Excellent communication and stakeholder management skills across diverse c
In this role, you'll play a key part in delivering exceptional service and customer experience across the EMEA region. The role ensures the warehouse runs at peak efficiency, maximising service levels delivering exceptional customer experience across the EMEA region. The Warehouse Operative is a multi-skilled, mission-focused team member responsible for all aspects of warehouse operations, including receiving, administration, inventory management, replenishment, picking, packing, shipping, and compliance. * Pick and pack customer orders with precision—aiming for zero errors * Follow Warehouse Standards and Quality Management System procedures
In this role, you'll play a key part in delivering exceptional service and customer experience across the EMEA region. The role ensures the warehouse runs at peak efficiency, maximising service levels delivering exceptional customer experience across the EMEA region. The Warehouse Operative is a multi-skilled, mission-focused team member responsible for all aspects of warehouse operations, including receiving, administration, inventory management, replenishment, picking, packing, shipping, and compliance. * Pick and pack customer orders with precision—aiming for zero errors * Follow Warehouse Standards and Quality Management System procedures
NEU
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Effektive, effiziente und enge Zusammenarbeit mit den Abteilungen Kreation, IT, Business Intelligence, Customer-Experience sowie externen Agenturen und Dienstleistern * Verantwortung für die Leadgenerierung und den Leadmanagement-Prozess des Vertriebs B2C
Effektive, effiziente und enge Zusammenarbeit mit den Abteilungen Kreation, IT, Business Intelligence, Customer-Experience sowie externen Agenturen und Dienstleistern * Verantwortung für die Leadgenerierung und den Leadmanagement-Prozess des Vertriebs B2C
NEU
Anschreiben nicht erforderlich
Proven experience leading and developing Data Engineers (first-line management), combined with a strong hands-on background in Python, SQL, and modern data engineering practices * Ensure reliable and scalable data flows across tracking, attribution, customer journeys, and performance reporting * Experience working with cloud-based data platforms and orchestration tools, including technologies such as Python, SQL, dbt, Airflow, AWS (S3, Lambda), Redshift or similar data warehouses, Kafka or other event-driven systems, and Infrastructure-as-Code (e.g. Terraform) * Excellent communication and stakeholder management skills, enabling trusted collaboration with Marketing, Product, Commercial, Analytics, and Data teams
Proven experience leading and developing Data Engineers (first-line management), combined with a strong hands-on background in Python, SQL, and modern data engineering practices * Ensure reliable and scalable data flows across tracking, attribution, customer journeys, and performance reporting * Experience working with cloud-based data platforms and orchestration tools, including technologies such as Python, SQL, dbt, Airflow, AWS (S3, Lambda), Redshift or similar data warehouses, Kafka or other event-driven systems, and Infrastructure-as-Code (e.g. Terraform) * Excellent communication and stakeholder management skills, enabling trusted collaboration with Marketing, Product, Commercial, Analytics, and Data teams
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We are ONE METRO: a diverse team of over 85,000 colleagues across more than 30 countries, united by one mission: enabling our 15 million customers to create meaningful moments in hospitality and independent trade. * Already have some experience with supporting event organization and working on multiple tasks at the same time, using Office 365 tools. * Passionate about HR, employer branding, or community management.
We are ONE METRO: a diverse team of over 85,000 colleagues across more than 30 countries, united by one mission: enabling our 15 million customers to create meaningful moments in hospitality and independent trade. * Already have some experience with supporting event organization and working on multiple tasks at the same time, using Office 365 tools. * Passionate about HR, employer branding, or community management.
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Working Student Pricing Strategy & Sales Analytics - Global Field (d/f/m)
Working Student Pricing Strategy & Sales Analytics - Global Field (d/f/m)
TK Elevator GmbH
Düsseldorf
Teilweise Home-Office
Anschreiben nicht erforderlich
We are transforming our business by driving the industry norm and challenging ourselves, fostering a culture of internal and external collaboration, and building on our unique engineering capabilities to optimize existing and create new products and solutions for our customers that cater to real mobility needs. * Eager to work in an international environment with good stakeholder management skills. * From theory to practice - you gain valuable practical experience and have the chance to expand your professional network
We are transforming our business by driving the industry norm and challenging ourselves, fostering a culture of internal and external collaboration, and building on our unique engineering capabilities to optimize existing and create new products and solutions for our customers that cater to real mobility needs. * Eager to work in an international environment with good stakeholder management skills. * From theory to practice - you gain valuable practical experience and have the chance to expand your professional network
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Extensive experience in customer management Castrol is part of bp and provides products and services to customers and consumers in the automotive, marine, industrial and energy sectors. * Identify customer needs and industry trends to provide input for the global technology strategy * Conduct regular OEM customer visits to maintain technical leadership contact and expand Castrol's network * Support knowledge management within the group * 10+ years of relevant experience in the additive, lubricant, or related industry * Intercultural experience
Extensive experience in customer management Castrol is part of bp and provides products and services to customers and consumers in the automotive, marine, industrial and energy sectors. * Identify customer needs and industry trends to provide input for the global technology strategy * Conduct regular OEM customer visits to maintain technical leadership contact and expand Castrol's network * Support knowledge management within the group * 10+ years of relevant experience in the additive, lubricant, or related industry * Intercultural experience
Anschreiben nicht erforderlich
Als Team Manager Digital Operations übernimmst du die Verantwortung für die operativen Bereiche Contract Management und Customer Intelligence. In enger Zusammenarbeit mit Stakeholdern aus Customer Experience, Sales, Product, Business Intelligence sowie Legal & Finance trägst Du maßgeblich zur Erreichung wichtiger KPIs bei. * Du führst und entwickelst die Teams Contract Management und Customer Intelligence * Du hast einen Masterabschluss in Business, IT, Operations Management oder einer vergleichbaren Fachrichtung
Als Team Manager Digital Operations übernimmst du die Verantwortung für die operativen Bereiche Contract Management und Customer Intelligence. In enger Zusammenarbeit mit Stakeholdern aus Customer Experience, Sales, Product, Business Intelligence sowie Legal & Finance trägst Du maßgeblich zur Erreichung wichtiger KPIs bei. * Du führst und entwickelst die Teams Contract Management und Customer Intelligence * Du hast einen Masterabschluss in Business, IT, Operations Management oder einer vergleichbaren Fachrichtung
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Head of Bike Mechanics / Leiter:in Werkstatt Ebikes & Fahrrad, Düsseldorf (m/w/d)
Head of Bike Mechanics / Leiter:in Werkstatt Ebikes & Fahrrad, Düsseldorf (m/w/d)
Upway Germany GmbH
Düsseldorf
The team of mechanics (>50) repairs a large number of different used e-bikes and restores them to excellent condition, so that Upway customers have a huge and high-quality selection of e-bikes at their disposal. You and your team will work undisturbed and without customer contact in a well-equipped workshop where the focus is exclusively on the bikes. * You take over the management of the team * You and your team will prepare e-bikes for delivery to our customers and keep the existing fleet in good condition * You have experience as a bicycle mechanic, two-wheel mechanic, two-wheel mechatronics engineer, car mechanic or have mechanical/craftsmanship experience in a similar field * Prior experience leading a team or taking on responsibility as a senior
The team of mechanics (>50) repairs a large number of different used e-bikes and restores them to excellent condition, so that Upway customers have a huge and high-quality selection of e-bikes at their disposal. You and your team will work undisturbed and without customer contact in a well-equipped workshop where the focus is exclusively on the bikes. * You take over the management of the team * You and your team will prepare e-bikes for delivery to our customers and keep the existing fleet in good condition * You have experience as a bicycle mechanic, two-wheel mechanic, two-wheel mechatronics engineer, car mechanic or have mechanical/craftsmanship experience in a similar field * Prior experience leading a team or taking on responsibility as a senior
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(Senior) Client Success Manager (all genders)
(Senior) Client Success Manager (all genders)
PIA Media GmbH
Hamburg, Düsseldorf, München
Teilweise Home-Office
Mit über 350 Kolleg:innen entwickeln wir für die unterschiedlichsten Kundengruppen führender B2C- und B2B-Unternehmen eine einheitliche und medienübergreifende Customer Experience - dieser End-to-End Mediaansatz basiert auf unserem breiten Wissen und der Erfahrung in Content, Technologie, Daten und KI. PIA Media agiert wie eine API, wir verbinden Daten und Systeme genauso wie Provider und Partner, somit begleitet PIA Media Kunden von der richtigen Mediastrategie über Ad Tech Implementierung, Data-Analyse und –Management bis hin zur Umsetzung von personalisierten Kampagnen auf allen Plattformen. * Projekte rocken: Du übernimmst das interne und externe Projektmanagement und sorgst für reibungslose Abläufe mit unseren Kund:innen und Teams - Dabei nutzt du deine Projektmanagement-Skills,
Mit über 350 Kolleg:innen entwickeln wir für die unterschiedlichsten Kundengruppen führender B2C- und B2B-Unternehmen eine einheitliche und medienübergreifende Customer Experience - dieser End-to-End Mediaansatz basiert auf unserem breiten Wissen und der Erfahrung in Content, Technologie, Daten und KI. PIA Media agiert wie eine API, wir verbinden Daten und Systeme genauso wie Provider und Partner, somit begleitet PIA Media Kunden von der richtigen Mediastrategie über Ad Tech Implementierung, Data-Analyse und –Management bis hin zur Umsetzung von personalisierten Kampagnen auf allen Plattformen. * Projekte rocken: Du übernimmst das interne und externe Projektmanagement und sorgst für reibungslose Abläufe mit unseren Kund:innen und Teams - Dabei nutzt du deine Projektmanagement-Skills,
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We are transforming our business by driving the industry norm and challenging ourselves, fostering a culture of internal and external collaboration, and building on our unique engineering capabilities to optimize existing and create new products and solutions for our customers that cater to real mobility needs. * Regularly communicate solution status, risks, and progress to management in a clear and concise manner * 3+ years of proven experience in designing software architecture for complex cloud systems (preferably Microsoft Azure).
We are transforming our business by driving the industry norm and challenging ourselves, fostering a culture of internal and external collaboration, and building on our unique engineering capabilities to optimize existing and create new products and solutions for our customers that cater to real mobility needs. * Regularly communicate solution status, risks, and progress to management in a clear and concise manner * 3+ years of proven experience in designing software architecture for complex cloud systems (preferably Microsoft Azure).
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Created and wholly owned by the Renault Group, RCI Banque S.A. is a French bank specialising in automotive financing and services for the customers and dealership networks of the Renault Group (Renault, Dacia, Alpine, Renault Samsung Motors, and Lada) worldwide. Mobilize Financial Services Germany employs around 400 people and offers a wide range of financing and insurance products, as well as services for end customers, corporate clients, and the distribution networks of our brands. Additionally, it provides instant-access savings and fixed-term deposit accounts for private customers in Germany under the brand name “Renault Bank direkt.” As an Internal Auditor in our organisation, you will ensure that governance, risk management, and internal controls are functioning effectively. After a successful <
Created and wholly owned by the Renault Group, RCI Banque S.A. is a French bank specialising in automotive financing and services for the customers and dealership networks of the Renault Group (Renault, Dacia, Alpine, Renault Samsung Motors, and Lada) worldwide. Mobilize Financial Services Germany employs around 400 people and offers a wide range of financing and insurance products, as well as services for end customers, corporate clients, and the distribution networks of our brands. Additionally, it provides instant-access savings and fixed-term deposit accounts for private customers in Germany under the brand name “Renault Bank direkt.” As an Internal Auditor in our organisation, you will ensure that governance, risk management, and internal controls are functioning effectively. After a successful <
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