Experience in customer service, order management, or sales administration is an advantage - We are currently seeking a French-speaking Customer Service Representative to join our team in Mannheim as soon as possible. * Act as a central back-office support function for sales teams and customers across multiple markets * Enter, maintain, and update orders, customer data, and pricing conditions in the ERP system * Process and resolve customer inquiries related to orders, deliveries, and invoicing * Ensure smooth coordination with internal teams such as logistics, finance, and customer service * Support day-to-day operational activities for B2B customers and selected eCommerce channels, where applicable * Experience with ERP systems, ideally BC356 * Experience in order processing within a B2B and/or eCommerce environment (e.g. marketplaces or Shopify) is an advantage
mehr