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- Frankfurt am Main
- Mannheim
- Wiesbaden
- Mainz
- Heidelberg
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- Offenbach
- Ludwigshafen am Rhein
- Hanau
- Aschaffenburg
- Neu-Isenburg
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- Bad Homburg vor der Höhe
- Worms
- Bensheim
- Oberursel
- Alzenau in Unterfranken
- Dreieich
- Weinheim
- Rüsselsheim
- Europa
- Westliches Europa
- Westdeutschland
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- Nordrhein-Westfalen
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- Bayern
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- Rheinland
- Hessen
- Rhein-Main-Gebiet
- Taunus
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- Odenwald
- Rhein-Neckar
3.498 Treffer für Customer Experience Management Jobs in Darmstadt im Umkreis von 30 km
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Senior Consultant (w/m/d) Sales, Marketing & Pricing
Senior Consultant (w/m/d) Sales, Marketing & Pricing
Horváth
Berlin, Düsseldorf, Frankfurt, Hamburg, München, Stuttgart
Teilweise Home-Office
Du verantwortest abwechslungsreiche und anspruchsvolle (Teil-)Projekte mit den Schwerpunkten Sales & Marketing Transformation, Service Optimierung, Customer Experience Management, digitaler Vertrieb, Commercial Steering, CRM sowie Topline Excellence und/ oder Pricing von der Konzeption bis zur Umsetzung. * Deine Fachexpertise: Du bringst mehrjährige Erfahrung mit in Themen wie Vertriebsstrategie, Vertriebsprozesse, Vertriebsorganisation, Marktsegmentierung und Kundensegmentierung, Digital Sales, Pricing, Customer Experience Management, CRM-Konzeption und CRM-Umsetzung oder im Bereich der strategischen Marktanalyse - entweder auf Beratungs- oder Kundenseite. Als unabhängige, internationale Managementberatung begegnen wir täglich spannenden Aufgaben und Kunden. Du agierst und berätst auf Augenhöhe – von den Mitarbeitenden bis zum Top-Management.
Du verantwortest abwechslungsreiche und anspruchsvolle (Teil-)Projekte mit den Schwerpunkten Sales & Marketing Transformation, Service Optimierung, Customer Experience Management, digitaler Vertrieb, Commercial Steering, CRM sowie Topline Excellence und/ oder Pricing von der Konzeption bis zur Umsetzung. * Deine Fachexpertise: Du bringst mehrjährige Erfahrung mit in Themen wie Vertriebsstrategie, Vertriebsprozesse, Vertriebsorganisation, Marktsegmentierung und Kundensegmentierung, Digital Sales, Pricing, Customer Experience Management, CRM-Konzeption und CRM-Umsetzung oder im Bereich der strategischen Marktanalyse - entweder auf Beratungs- oder Kundenseite. Als unabhängige, internationale Managementberatung begegnen wir täglich spannenden Aufgaben und Kunden. Du agierst und berätst auf Augenhöhe – von den Mitarbeitenden bis zum Top-Management.
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Schnelle Bewerbung
Du unterstützt unser Customer Success Team operativ in laufenden Kundenprojekten und erhältst einen tiefen Einblick in Customer Experience Management, Datenanalyse und Projektarbeit. Dabei übernimmst du klar abgegrenzte Aufgaben im Projektmanagement, in der Daten- und Qualitätssicherung, bei der Erstellung von Präsentationen sowie in der internen Ticketsteuerung. * unterstützt im Bereich Datenanalyse, Datenmanagement und Qualitätssicherung, z. B. durch Plausibilitätschecks, Datenprüfungen und einfache Auswertungen
Du unterstützt unser Customer Success Team operativ in laufenden Kundenprojekten und erhältst einen tiefen Einblick in Customer Experience Management, Datenanalyse und Projektarbeit. Dabei übernimmst du klar abgegrenzte Aufgaben im Projektmanagement, in der Daten- und Qualitätssicherung, bei der Erstellung von Präsentationen sowie in der internen Ticketsteuerung. * unterstützt im Bereich Datenanalyse, Datenmanagement und Qualitätssicherung, z. B. durch Plausibilitätschecks, Datenprüfungen und einfache Auswertungen
Noch nichts dabei? Es gibt 3496 weitere Jobs, die zu deiner Suche passen könnten
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Head of Sales Deutschland (m/w/d) SAP Customer Experience
Head of Sales Deutschland (m/w/d) SAP Customer Experience
Sybit GmbH
Radolfzell, Offenbach, Hannover, Bielefeld
Teilweise Home-Office
Schnelle Bewerbung
Mit unseren umfassenden Kompetenzen in den Bereichen Beratung, Digitalisierung, UX und SAP CX unterstützen wir Unternehmen dabei, ihre Customer Experience auf das nächste Level zu heben. * Du verfügst über Kenntnisse über den deutschen Markt für Customer Experience Lösungen (bevorzugt SAP / Salesforce) * Du setzt deine Leadership Skills ein und führst, entwickelst und coachst dein Team – bestehend aus 7 Sales Experts – inklusive Zielsteuerung, Pipeline-Management, Forecasting und Performance-Entwicklung. * Du unterstützt das Deal Management durch die Steuerung komplexer Sales Cycle – vom ersten C-Level-Kontakt über Value Proposition und Angebot bis zum Abschluss.
Mit unseren umfassenden Kompetenzen in den Bereichen Beratung, Digitalisierung, UX und SAP CX unterstützen wir Unternehmen dabei, ihre Customer Experience auf das nächste Level zu heben. * Du verfügst über Kenntnisse über den deutschen Markt für Customer Experience Lösungen (bevorzugt SAP / Salesforce) * Du setzt deine Leadership Skills ein und führst, entwickelst und coachst dein Team – bestehend aus 7 Sales Experts – inklusive Zielsteuerung, Pipeline-Management, Forecasting und Performance-Entwicklung. * Du unterstützt das Deal Management durch die Steuerung komplexer Sales Cycle – vom ersten C-Level-Kontakt über Value Proposition und Angebot bis zum Abschluss.
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Customer trust and security specialist (m/w/d)
Customer trust and security specialist (m/w/d)
Colt Technology Services
Frankfurt
Teilweise Home-Office
Contribute to vulnerability management and incident response communications for customers. * Proven experience managing customer audits, security questionnaires, and trust-building initiatives. The customer trust and security specialist is responsible for building and maintaining customer confidence in the organization's security posture by acting as a trusted . This role ensures a deep understanding of local customer requirements, supports the creation and maintenance of accurate security documentation aligned to the organizational measures, and manages relationships with to ensure compliance. The position also serves as a key coordinator between internal teams - including Security, Compliance, Legal, and Sales—to deliver timely, consistent, and compliant responses to customer inquiries, audits, and contractual obligations.
Contribute to vulnerability management and incident response communications for customers. * Proven experience managing customer audits, security questionnaires, and trust-building initiatives. The customer trust and security specialist is responsible for building and maintaining customer confidence in the organization's security posture by acting as a trusted . This role ensures a deep understanding of local customer requirements, supports the creation and maintenance of accurate security documentation aligned to the organizational measures, and manages relationships with to ensure compliance. The position also serves as a key coordinator between internal teams - including Security, Compliance, Legal, and Sales—to deliver timely, consistent, and compliant responses to customer inquiries, audits, and contractual obligations.
NEU
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Senior Customer Experience Solution Engineer (m/w/d)
Senior Customer Experience Solution Engineer (m/w/d)
Sopra Steria
bundesweit, Berlin, Frankfurt, Hamburg, Köln, Leipzig, München
Teilweise Home-Office
Anschreiben nicht erforderlich
Wir sind als eine der führenden europäischen Management- und Technologieberatungen ein echter Tech-Player. * Als Trusted Advisor berätst du unsere Kunden auf Fach‑ und Managementebene zu technologischen und architektonischen Fragestellungen * Stark ausgeprägte Präsentations‑, Kommunikations‑ und Beratungsfähigkeiten im Umgang mit Fach‑ und Management‑Stakeholdern
Wir sind als eine der führenden europäischen Management- und Technologieberatungen ein echter Tech-Player. * Als Trusted Advisor berätst du unsere Kunden auf Fach‑ und Managementebene zu technologischen und architektonischen Fragestellungen * Stark ausgeprägte Präsentations‑, Kommunikations‑ und Beratungsfähigkeiten im Umgang mit Fach‑ und Management‑Stakeholdern
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Senior Project Manager Digital Experience (all genders)
Senior Project Manager Digital Experience (all genders)
adesso SE
Düsseldorf, Köln, Essen, Münster, Frankfurt, Walldorf, Koblenz, Dortmund
Anschreiben nicht erforderlich
Kenntnisse: Einen guten Überblick über Digital Experience Plattformen, Web-Content-Management-Systeme und E-Commerce Lösungen (idealerweise Magnolia, Adobe Experience Manager, Contentful, Coremedia, FirstSpirit, SAP Customer Experience Cloud, Ibexa , Spryker, Shopware, Drupal). * Kundenberatung: Berate unsere Kunden kompetent rund um die Themen Web-Content Management und Web Experience sowie E-Commerce. * Organisiere Implementierungsprojekte: Organisiere und steuere Web-Content-Management- oder E-Commerce-Implementierungsprojekte. * Plane, reporte und entwickle: Die Projektplanung (Koordination des Projektteams, Aufwandskalkulationen), das Controlling und Reporting der Projektergebnisse (Statusreports, Zeit- und Kosten-Controlling, Steuerung des Projektqualitätsmanagements) sowie die Weiterentwicklung der Beratungsstrategie zählen zu deinen Aufgaben.
Kenntnisse: Einen guten Überblick über Digital Experience Plattformen, Web-Content-Management-Systeme und E-Commerce Lösungen (idealerweise Magnolia, Adobe Experience Manager, Contentful, Coremedia, FirstSpirit, SAP Customer Experience Cloud, Ibexa , Spryker, Shopware, Drupal). * Kundenberatung: Berate unsere Kunden kompetent rund um die Themen Web-Content Management und Web Experience sowie E-Commerce. * Organisiere Implementierungsprojekte: Organisiere und steuere Web-Content-Management- oder E-Commerce-Implementierungsprojekte. * Plane, reporte und entwickle: Die Projektplanung (Koordination des Projektteams, Aufwandskalkulationen), das Controlling und Reporting der Projektergebnisse (Statusreports, Zeit- und Kosten-Controlling, Steuerung des Projektqualitätsmanagements) sowie die Weiterentwicklung der Beratungsstrategie zählen zu deinen Aufgaben.
NEU
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Senior Product Manager - Materials Management (d/f/m)
Senior Product Manager - Materials Management (d/f/m)
4flow
Berlin, Düsseldorf, Hamburg, Heidelberg, München, Rüsselsheim, Stuttgart
Teilweise Home-Office
Embed best‑practice materials management workflows into product design, data structures, and user experience. * At least 6 years of product management experience, ideally with a strong background in supply chain systems - In addition, planning results can be combined with transportation processing and accounting for integrated transportation management. * Lead product discovery and delivery for materials and inventory management solutions for our global supply chain clients. * Conduct market research and customer interviews across regions and prioritize the product backlog based on business impact and feasibility. * Hands‑on expertise with SAP Materials Management (SAP MM/IM). ; experience with additional ERP systems such as Oracle is a plus * Ability to turn practical materials‑management knowledge into digital processes such as workflows or user journeys.
Embed best‑practice materials management workflows into product design, data structures, and user experience. * At least 6 years of product management experience, ideally with a strong background in supply chain systems - In addition, planning results can be combined with transportation processing and accounting for integrated transportation management. * Lead product discovery and delivery for materials and inventory management solutions for our global supply chain clients. * Conduct market research and customer interviews across regions and prioritize the product backlog based on business impact and feasibility. * Hands‑on expertise with SAP Materials Management (SAP MM/IM). ; experience with additional ERP systems such as Oracle is a plus * Ability to turn practical materials‑management knowledge into digital processes such as workflows or user journeys.
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Process Manager ITIL (Problem Management, Knowledge Management Service Availability, Service Continuity) (m/f/d)
Process Manager ITIL (Problem Management, Knowledge Management Service Availability, Service Continuity) (m/f/d)
Global Legal Entity Identifier Foundation (GLEIF)
Frankfurt am Main
Teilweise Home-Office
Experience (3+ years) as Process Manager preferably in Problem Management, Service Availability and Service Continuity - Strong experience with problem management (ITIL v3) and different Root Cause Analysis methods Experience with Knowledge, Availability and Service Continuity Management As a result, the LEI remains the industry standard best suited to providing open and reliable data for unique legal entity identification management. We are seeking a highly motivated, talented individual with a Service Management background as Process Manager who ensures that standardized methods and procedures are used for efficient and prompt handling of process instances. This position places special emphasis on the management of ITIL related processes and the preparation of ISO 20000 audits. Experience and competencies for success
Experience (3+ years) as Process Manager preferably in Problem Management, Service Availability and Service Continuity - Strong experience with problem management (ITIL v3) and different Root Cause Analysis methods Experience with Knowledge, Availability and Service Continuity Management As a result, the LEI remains the industry standard best suited to providing open and reliable data for unique legal entity identification management. We are seeking a highly motivated, talented individual with a Service Management background as Process Manager who ensures that standardized methods and procedures are used for efficient and prompt handling of process instances. This position places special emphasis on the management of ITIL related processes and the preparation of ISO 20000 audits. Experience and competencies for success
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Ensure that all customer complaints received are objectively investigated and liaise with and management to recommend remedial/corrective action. * Coach, develop and motivate a team of Customer Sales and and and to achieve individual, retail office and network targets and Commercial objectives. * Lead the day to day operations of the team and ensure that all customers are provided with excellent customer service. * Conduct regular performance management reviews ensuring that objectives and development plans are clearly set out and provide regular feedback to and management. * Ensure regular quality monitoring for all customer interactions is scheduled and sufficient coaching time allocated with each team member. Perform regular quality audits with other Customer Sales and both within own retail office and network wide to ensure calibration of quality standard is achieved globally.
Ensure that all customer complaints received are objectively investigated and liaise with and management to recommend remedial/corrective action. * Coach, develop and motivate a team of Customer Sales and and and to achieve individual, retail office and network targets and Commercial objectives. * Lead the day to day operations of the team and ensure that all customers are provided with excellent customer service. * Conduct regular performance management reviews ensuring that objectives and development plans are clearly set out and provide regular feedback to and management. * Ensure regular quality monitoring for all customer interactions is scheduled and sufficient coaching time allocated with each team member. Perform regular quality audits with other Customer Sales and both within own retail office and network wide to ensure calibration of quality standard is achieved globally.
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Produktmanager Collections – Customer Contact & Digital Journey (w/m/d)
Produktmanager Collections – Customer Contact & Digital Journey (w/m/d)
ING Deutschland
Frankfurt am Main
Weil bei Dir alle Fäden zusammenlaufen, behältst Du jederzeit den Überblick, stellst eine ebenso konsistente wie nahtlose Customer Experience auf allen Kanälen sicher und minimierst mit innovativen Nudges und Self-Cares alle unnötigen Kontakte. * Fundierte Erfahrung im Customer Journey Management, in der Entwicklung digitaler Produkte oder in der Kanalstrategie * Ob Zeitpunkt, Kanäle, digital, hybrid oder persönlich – Du bist der Dreh- und Angelpunkt unserer Customer-Contact-Strategie im Collections-Umfeld und verantwortest ihre ganzheitliche Steuerung über alle Phasen hinweg. * Nachgewiesene Erfolge in der Konzeption und Umsetzung von App- und web-basierten Customer Journeys, idealerweise in einem regulierten Umfeld * Exzellente Stakeholdermanagement-Fähigkeiten sowie eine ausgeprägte End-to-end-Ownership-Mentalität
Weil bei Dir alle Fäden zusammenlaufen, behältst Du jederzeit den Überblick, stellst eine ebenso konsistente wie nahtlose Customer Experience auf allen Kanälen sicher und minimierst mit innovativen Nudges und Self-Cares alle unnötigen Kontakte. * Fundierte Erfahrung im Customer Journey Management, in der Entwicklung digitaler Produkte oder in der Kanalstrategie * Ob Zeitpunkt, Kanäle, digital, hybrid oder persönlich – Du bist der Dreh- und Angelpunkt unserer Customer-Contact-Strategie im Collections-Umfeld und verantwortest ihre ganzheitliche Steuerung über alle Phasen hinweg. * Nachgewiesene Erfolge in der Konzeption und Umsetzung von App- und web-basierten Customer Journeys, idealerweise in einem regulierten Umfeld * Exzellente Stakeholdermanagement-Fähigkeiten sowie eine ausgeprägte End-to-end-Ownership-Mentalität
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Business Management & Support - Executive Assistant Treasury (m/f/d)
Business Management & Support - Executive Assistant Treasury (m/f/d)
Deutsche Pfandbriefbank AG
Eschborn bei Frankfurt a.M.
Teilweise Home-Office
Schnelle Bewerbung
We offer our customers a wide range of financing and investment solutions for the entire real estate value chain. Group Treasury is responsible for efficiently managing pbb's financial resources, including the management, control and optimization of the bank's liquidity, funding, capital and corporate risks. Treasury Business Management & Support - Executive Assistant (m/f/d) * Management Support: Proactive administrative support for the , including calendar, meeting, and travel management * Reporting & Budgeting: Coordination of management reporting, headcount and budget planning, and preparation of committee documents * Communication: Professional creation of strategic presentations and management correspondence in both German and English * Event & Stakeholder Management: Organization of events (workshops, town halls) and cultivation of trusted international working relationships
We offer our customers a wide range of financing and investment solutions for the entire real estate value chain. Group Treasury is responsible for efficiently managing pbb's financial resources, including the management, control and optimization of the bank's liquidity, funding, capital and corporate risks. Treasury Business Management & Support - Executive Assistant (m/f/d) * Management Support: Proactive administrative support for the , including calendar, meeting, and travel management * Reporting & Budgeting: Coordination of management reporting, headcount and budget planning, and preparation of committee documents * Communication: Professional creation of strategic presentations and management correspondence in both German and English * Event & Stakeholder Management: Organization of events (workshops, town halls) and cultivation of trusted international working relationships
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Schnelle Bewerbung
Ensure operational excellence, including compliance, process optimization, risk management, and customer satisfaction. * Minimum of 5 years of people management experience, including building, leading, and developing teams. Protime, proud member of the SD Worx group, has become a successful European provider of HR software solutions and related services for Workforce management, Time & Attendance, Access and Planning. You will define and execute our commercial strategy, build and lead the local team, and strengthen our position within the German Workforce Management (WFM) sector. * Identify growth opportunities through market and trend analysis, expand the customer portfolio, and build and maintain strategic partnerships. * Drive change management by establishing and structuring processes, supporting key decision‑making, and ensuring effective adoption of organizational changes.
Ensure operational excellence, including compliance, process optimization, risk management, and customer satisfaction. * Minimum of 5 years of people management experience, including building, leading, and developing teams. Protime, proud member of the SD Worx group, has become a successful European provider of HR software solutions and related services for Workforce management, Time & Attendance, Access and Planning. You will define and execute our commercial strategy, build and lead the local team, and strengthen our position within the German Workforce Management (WFM) sector. * Identify growth opportunities through market and trend analysis, expand the customer portfolio, and build and maintain strategic partnerships. * Drive change management by establishing and structuring processes, supporting key decision‑making, and ensuring effective adoption of organizational changes.
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Du bist verantwortlich für die Begrüßung von Mandanten und externen Besuchern bis hin zur Betreuung und Unterstützung unserer Anwält*innen und Business Services-Mitarbeiter*innen, mit dem Ziel, internen und externen Kunden der Kanzlei eine erstklassige Customer Experience zu bieten. Der Guest Services Coordinator (m/w/d) – Workplace Experience ist ein integraler Bestandteil des Workplace Experience Teams von Latham. * Konferenzraum- und Arbeitsplatzmanagement über unser Reservierungssystem
Du bist verantwortlich für die Begrüßung von Mandanten und externen Besuchern bis hin zur Betreuung und Unterstützung unserer Anwält*innen und Business Services-Mitarbeiter*innen, mit dem Ziel, internen und externen Kunden der Kanzlei eine erstklassige Customer Experience zu bieten. Der Guest Services Coordinator (m/w/d) – Workplace Experience ist ein integraler Bestandteil des Workplace Experience Teams von Latham. * Konferenzraum- und Arbeitsplatzmanagement über unser Reservierungssystem
NEU
Schnelle Bewerbung
Experience in freight forwarding operations management. The role ensures operational excellence, regulatory compliance, financial performance, and high-quality service delivery to customers. * Handle customer escalations related to operational matters. Team Management & Development - Compliance & Risk Management * Provide operational feasibility assessments and pricing input for customer solutions. * Ensure operational readiness and service quality for newly onboarded customers. * Proven team leadership and operational management skills. * Strong focus on cost control, operational efficiency, and customer service.
Experience in freight forwarding operations management. The role ensures operational excellence, regulatory compliance, financial performance, and high-quality service delivery to customers. * Handle customer escalations related to operational matters. Team Management & Development - Compliance & Risk Management * Provide operational feasibility assessments and pricing input for customer solutions. * Ensure operational readiness and service quality for newly onboarded customers. * Proven team leadership and operational management skills. * Strong focus on cost control, operational efficiency, and customer service.
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(Senior) Manager (all genders) Aerospace – OEM Strategy
(Senior) Manager (all genders) Aerospace – OEM Strategy
Porsche Consulting GmbH
Stuttgart, München, Hamburg, Berlin, Frankfurt am Main
Inspiring, holistic and multiple project management, e.g. to transform functional perimeters and entire companies towards customer centric thinking and efficient end-to-end processes and organizations * Several years of professional experience in strategy consulting with a focus on aerospace — ideally supplemented by line or management experience in the international aerospace industry * Practical experience in project management — from defining objectives to team composition, task differentiation, and team leadership to success tracking and successful project completion - With more than 900 employees around the globe, Porsche Consulting is one of the world's leading management consultancies. * Management and control of consulting projects focusing on strategic challenges of OEMs and suppliers in the global markets for aircraft, passenger and cargo drones
Inspiring, holistic and multiple project management, e.g. to transform functional perimeters and entire companies towards customer centric thinking and efficient end-to-end processes and organizations * Several years of professional experience in strategy consulting with a focus on aerospace — ideally supplemented by line or management experience in the international aerospace industry * Practical experience in project management — from defining objectives to team composition, task differentiation, and team leadership to success tracking and successful project completion - With more than 900 employees around the globe, Porsche Consulting is one of the world's leading management consultancies. * Management and control of consulting projects focusing on strategic challenges of OEMs and suppliers in the global markets for aircraft, passenger and cargo drones
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(Senior) Consultant Unternehmensberatung - Business Transformation (Financial Services) (w/m/d)
(Senior) Consultant Unternehmensberatung - Business Transformation (Financial Services) (w/m/d)
EY Deutschland
München, Frankfurt/Main, Hamburg
Anschreiben nicht erforderlich
Entwicklung kundenzentrierter Strategien und Finanzprodukte - Design innovativer Customer Journeys und Services sowie Konzeption und Begleitung von Produkteinführungen unter Nutzung moderner Technologien wie Customer Data-Plattformen und Experience Management Systemen * Projektmanagement und Unterstützung bei der Steuerung komplexer Transformationen mit agilen und klassischen Projektmanagement-Methoden und unter Einsatz modernster Technologien
Entwicklung kundenzentrierter Strategien und Finanzprodukte - Design innovativer Customer Journeys und Services sowie Konzeption und Begleitung von Produkteinführungen unter Nutzung moderner Technologien wie Customer Data-Plattformen und Experience Management Systemen * Projektmanagement und Unterstützung bei der Steuerung komplexer Transformationen mit agilen und klassischen Projektmanagement-Methoden und unter Einsatz modernster Technologien
(Senior) Consultant (all genders) Aviation Strategy
(Senior) Consultant (all genders) Aviation Strategy
Porsche Consulting GmbH
Stuttgart, München, Hamburg, Berlin, Frankfurt am Main
Professional experience in airline, airport or MRO management ideally in a consulting environment - With more than 900 employees around the globe, Porsche Consulting is one of the world's leading management consultancies. * Building on practical experience to re-organize airline or airport functions * Transforming airlines, airport and MRO organizations to constantly deliver high performance and customer centricity * Taking responsibility for sub-projects, presenting at Management Board level and actively contributing own ideas for our further development * Experience in strategy development and implementation for airlines or airports
Professional experience in airline, airport or MRO management ideally in a consulting environment - With more than 900 employees around the globe, Porsche Consulting is one of the world's leading management consultancies. * Building on practical experience to re-organize airline or airport functions * Transforming airlines, airport and MRO organizations to constantly deliver high performance and customer centricity * Taking responsibility for sub-projects, presenting at Management Board level and actively contributing own ideas for our further development * Experience in strategy development and implementation for airlines or airports
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Head of HGB Banking Reporting & Head of Finance CEU (f/m/d)
Head of HGB Banking Reporting & Head of Finance CEU (f/m/d)
Deutsche Börse Group
Frankfurt
Teilweise Home-Office
It provides post-trade infrastructure and securities services for the international market and 59 domestic markets worldwide, with customers in 110 countries. In addition, the role as Head of Finance CEU is responsible for the overall financial management of Clearstream Europe AG (CEU). This encompasses financial accounting, controlling, planning, and forecasting, as well as internal budget, cost and revenue management and internal financial reporting. * Prepare and present budgets, financial analyses, management reports and regular updates to relevant committees and legal entity boards, including monthly performance insights to support decision-making * Ensure close alignment with key internal stakeholders (e.g., Revenue Management, Clearstream Risk Management, Group Tax) on CEU related topics * Extensive experience in financial accounting, controlling, and reporting within the ...
It provides post-trade infrastructure and securities services for the international market and 59 domestic markets worldwide, with customers in 110 countries. In addition, the role as Head of Finance CEU is responsible for the overall financial management of Clearstream Europe AG (CEU). This encompasses financial accounting, controlling, planning, and forecasting, as well as internal budget, cost and revenue management and internal financial reporting. * Prepare and present budgets, financial analyses, management reports and regular updates to relevant committees and legal entity boards, including monthly performance insights to support decision-making * Ensure close alignment with key internal stakeholders (e.g., Revenue Management, Clearstream Risk Management, Group Tax) on CEU related topics * Extensive experience in financial accounting, controlling, and reporting within the ...
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Du hast großes Interesse an Luftfahrt und Customer Experience Wir optimieren die Customer Journey über alle Airlines hinweg und verbinden Kundenzentrierung mit wirtschaftlichem Erfolg. * Du unterstützt strategische Projekte zur Verbesserung der gesamten Customer Journey * Du führst Markt- und Trendanalysen sowie Benchmarking durch und bereitest präsentationsreife Unterlagen für das Management vor * Du arbeitest an Konzeptentwicklungen mit und unterstützt Workshops sowie Management-Dokumentationen
Du hast großes Interesse an Luftfahrt und Customer Experience Wir optimieren die Customer Journey über alle Airlines hinweg und verbinden Kundenzentrierung mit wirtschaftlichem Erfolg. * Du unterstützt strategische Projekte zur Verbesserung der gesamten Customer Journey * Du führst Markt- und Trendanalysen sowie Benchmarking durch und bereitest präsentationsreife Unterlagen für das Management vor * Du arbeitest an Konzeptentwicklungen mit und unterstützt Workshops sowie Management-Dokumentationen
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We are growing, we are innovative, and every day we solve the challenges of our customers around the world. As a strategic growth partner to our customers, we rely on cloud-based e-commerce and IT platforms as well as state-of-the-art automation technology to deliver complex, global supply chain solutions. * Team Coordination & Operational Management: Oversee the daily operations of a team of by assigning tasks, monitoring progress, and ensuring work is completed efficiently, safely, and on time. * Material & Inventory Management: Organize, inspect, and track incoming materials and equipment while ensuring accurate inventory records and supporting stock checks and replenishment processes. * Communication & Escalation Management: Serve as the first point of contact for operational topics, communicate with internal teams, clients, and vendors, and resolve challenges in a pragmatic and solution-oriented way.
We are growing, we are innovative, and every day we solve the challenges of our customers around the world. As a strategic growth partner to our customers, we rely on cloud-based e-commerce and IT platforms as well as state-of-the-art automation technology to deliver complex, global supply chain solutions. * Team Coordination & Operational Management: Oversee the daily operations of a team of by assigning tasks, monitoring progress, and ensuring work is completed efficiently, safely, and on time. * Material & Inventory Management: Organize, inspect, and track incoming materials and equipment while ensuring accurate inventory records and supporting stock checks and replenishment processes. * Communication & Escalation Management: Serve as the first point of contact for operational topics, communicate with internal teams, clients, and vendors, and resolve challenges in a pragmatic and solution-oriented way.
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(Senior) Consultant Product, Pricing, Sales & Service (TMT)
(Senior) Consultant Product, Pricing, Sales & Service (TMT)
BearingPoint GmbH
Frankfurt am Main, Berlin, München, Düsseldorf, Stuttgart
Teilweise Home-Office
Anschreiben nicht erforderlich
Customer Experience Du unterstützt unsere Kunden bei Fragestellungen entlang der gesamten Customer Journey. BearingPoint ist eine unabhängige Management- und Technologieberatung mit europäischen Wurzeln und globaler Reichweite. * Customer Service und Vertrieb Du konzipierst und realisierst zukunftsfähige Service‑ und Vertriebsmodelle und unterstützt bei der Auswahl, Integration und Weiterentwicklung geeigneter Systeme und Tools zur operativen Steuerung * Du bringst mindestens zwei Jahre Berufs‑ oder Beratungserfahrung im Umfeld von Software, Medien und/oder Telekommunikation mit oder verfügst über fachliche Erfahrung in den Bereichen Produktmanagement, Pricing, Vertrieb und Kundenservice
Customer Experience Du unterstützt unsere Kunden bei Fragestellungen entlang der gesamten Customer Journey. BearingPoint ist eine unabhängige Management- und Technologieberatung mit europäischen Wurzeln und globaler Reichweite. * Customer Service und Vertrieb Du konzipierst und realisierst zukunftsfähige Service‑ und Vertriebsmodelle und unterstützt bei der Auswahl, Integration und Weiterentwicklung geeigneter Systeme und Tools zur operativen Steuerung * Du bringst mindestens zwei Jahre Berufs‑ oder Beratungserfahrung im Umfeld von Software, Medien und/oder Telekommunikation mit oder verfügst über fachliche Erfahrung in den Bereichen Produktmanagement, Pricing, Vertrieb und Kundenservice
NEU
(Senior) Consultant (all genders) Aerospace – OEM Strategy
(Senior) Consultant (all genders) Aerospace – OEM Strategy
Porsche Consulting GmbH
Stuttgart, München, Hamburg, Berlin, Frankfurt am Main
With more than 900 employees around the globe, Porsche Consulting is one of the world's leading management consultancies. * Transform functional perimeters and entire companies towards customer centric thinking and efficient end-to-end processes and organizations * Several years professional experience in strategy consultancy or the international aerospace industry
With more than 900 employees around the globe, Porsche Consulting is one of the world's leading management consultancies. * Transform functional perimeters and entire companies towards customer centric thinking and efficient end-to-end processes and organizations * Several years professional experience in strategy consultancy or the international aerospace industry
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Schnelle Bewerbung
5+ years of management experience, including 3+ years in Corporate Workplace and 1+ year in Operations preferred * Develop and own Workplace experience, Facilities operations for the PSA location in Frankfurt, Germany * Own Workplace vendor management and administrative responsibilities for the sites - processing contracts, onboarding vendors, coordinating insurance, managing relationships & performance * Liaise between Workplace and other departments, collaborating with upper management on relevant issues * Manage internal customer tickets and requests through the ticketing platform, ensuring timely response and resolution * Bachelor's degree in related field or equivalent work experience * Strong team management and planning/organizational skills; adaptable and capable of developing/executing realistic action plans in a dynamic environment
5+ years of management experience, including 3+ years in Corporate Workplace and 1+ year in Operations preferred * Develop and own Workplace experience, Facilities operations for the PSA location in Frankfurt, Germany * Own Workplace vendor management and administrative responsibilities for the sites - processing contracts, onboarding vendors, coordinating insurance, managing relationships & performance * Liaise between Workplace and other departments, collaborating with upper management on relevant issues * Manage internal customer tickets and requests through the ticketing platform, ensuring timely response and resolution * Bachelor's degree in related field or equivalent work experience * Strong team management and planning/organizational skills; adaptable and capable of developing/executing realistic action plans in a dynamic environment
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Key Account Manager (m/f/d) - New Business | Away-from-Home (AFH)
Key Account Manager (m/f/d) - New Business | Away-from-Home (AFH)
PEPSICO DEUTSCHLAND GMBH
Neu-Isenburg
Several years of experience in Key Account Management, Sales or Business Development, ideally within FMCG, Foodservice or Away-from-Home channels - With a strong focus on hunting, this role identifies and converts new business opportunities, builds senior-level customer relationships and develops tailored commercial strategies to unlock incremental revenue. Success in this role is defined by the ability to win new customers, grow market share and build sustainable, long-term partnerships. * Identify, prioritize and acquire new strategic customers across Away-from-Home channels (e.g. QSR, Travel, Leisure, Retail & Convenience) * Build and maintain strong relationships with senior decision-makers (C-level, Buying, Category Management) * Collaborate closely with cross-functional teams (Marketing, Supply Chain, Finance, Category) to deliver customer solutions
Several years of experience in Key Account Management, Sales or Business Development, ideally within FMCG, Foodservice or Away-from-Home channels - With a strong focus on hunting, this role identifies and converts new business opportunities, builds senior-level customer relationships and develops tailored commercial strategies to unlock incremental revenue. Success in this role is defined by the ability to win new customers, grow market share and build sustainable, long-term partnerships. * Identify, prioritize and acquire new strategic customers across Away-from-Home channels (e.g. QSR, Travel, Leisure, Retail & Convenience) * Build and maintain strong relationships with senior decision-makers (C-level, Buying, Category Management) * Collaborate closely with cross-functional teams (Marketing, Supply Chain, Finance, Category) to deliver customer solutions
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Schnelle Bewerbung
Als führender Spezialist für digitale Lösungen revolutioniert SupplyX das Supply Chain Management und adressiert genau die Herausforderungen, die ein Unternehmen am meisten beschäftigen: hohe Kundenerwartungen, steigende Kosten und die Notwendigkeit einer widerstandsfähigen, agilen Lieferkette." * Execute daily logistics operations (order processing, shipment coordination, tracking, and customer service) using SEKO's operating system. * Manage inbound/outbound shipments, documentation, and ensure timely and accurate fulfillment for SEKO customers. * Monitor shipment status, resolve operational issues, and provide proactive updates to customers and internal and external . * 3-5 years of experience in logistics, freight forwarding, (international freight experience is a strong advantage). * Proficient with logistics software/systems (experience with CargoWise is highly preferred).
Als führender Spezialist für digitale Lösungen revolutioniert SupplyX das Supply Chain Management und adressiert genau die Herausforderungen, die ein Unternehmen am meisten beschäftigen: hohe Kundenerwartungen, steigende Kosten und die Notwendigkeit einer widerstandsfähigen, agilen Lieferkette." * Execute daily logistics operations (order processing, shipment coordination, tracking, and customer service) using SEKO's operating system. * Manage inbound/outbound shipments, documentation, and ensure timely and accurate fulfillment for SEKO customers. * Monitor shipment status, resolve operational issues, and provide proactive updates to customers and internal and external . * 3-5 years of experience in logistics, freight forwarding, (international freight experience is a strong advantage). * Proficient with logistics software/systems (experience with CargoWise is highly preferred).
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