You drive knowledge transfer, change management and user adoption for new systems, services and processes. * You ensure a highly available, secure and high‑performance IT infrastructure in alignment with Service Management and external service providers. * You hold a degree in business informatics or a comparable qualification and bring experience in IT infrastructure management as well as data center and network operations. * You have proven experience in leading teams and managing external service providers, complemented by a strong understanding of IT service, project and management processes. * You maintain a strong interest in new and emerging technologies, including networking, firewalls and service management tools.
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