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€10.000
€100.000
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Beliebte Jobs
- Customer Support
- Leiter Kundenservice
- Supporter
- Customer Service Representative
- Customer Support Manager
- Group Lead
- Customer Support Specialist
- Kundenmanager
- Abteilungsleiter Kundenservice
- Customer Advisor
- Customer Care Manager
- Customer Service Manager
- Relationship Manager
- Kundendienstleiter
- Group Leader
- Teamleitung Kundenservice
Standorte
- Weinheim
- Heidelberg
- Bensheim
- Sankt Leon-Rot
- Gernsheim
- Bruchsal
- Darmstadt
- Kaiserslautern
- Karlsruhe
- Mainz
- Wiesbaden
- Pforzheim
- Frankfurt am Main
- Stuttgart
- Würzburg
- Saarbrücken
- Koblenz
- Trier
- Ulm
- Bonn
- Nürnberg
- Köln
- Konstanz
- Kassel
- Augsburg
- Aachen
- Düsseldorf
- Dortmund
- Kempten
- Essen
- Erfurt
- Duisburg
- München
- Bielefeld
- Osnabrück
- Hannover
- Leipzig
- Bremen
- Dresden
- Hamburg
21 Treffer für Support Lead Jobs in Mannheim im Umkreis von 30 km
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Teamleiter:in Kundenservice & Energiedatenmanagement (m/w/d)
Teamleiter:in Kundenservice & Energiedatenmanagement (m/w/d)
Bürgerwerke eG
Heidelberg, Home-Office
Teilweise Home-Office
50000 - 76000 / (geschätzt für Vollzeit)
Bürgerwerke eG * Heidelberg, Home-Office * Feste Anstellung * Homeoffice möglich, Vollzeit - Sei einer der ersten Bewerber - Über uns - Die Bürgerwerke ermöglichen Menschen, die Energiewende in Gemeinschaft umzusetzen. Seit über zehn Jahren zählen wir zu den wenigen echten Ökostrom-Anbietern in Deutschland. Mittlerweile haben wir uns zum größten deutschen Netzwerk von Energiegenossenschaften entwickelt. In unserer Geschäftsstelle in Heidelberg arbeiten rund 60 Menschen mit über 150 Genossenschaften auf ein gemeinsames Ziel hin: Die Umsetzung der Energiewende in Bürgerhand. Die Energiewende ist der vielversprechendste Weg zu einer klimagerechten und lebenswerten Zukunft für alle. Und wir sind überzeugt, dass wir sie gemeinsam schaffen können. Lerne uns näher kennen: Instagram @buergerwerke. In aller Kürze - Du glaubst, dass gute Führung Menschen stärkt, durchdachte Pro
Bürgerwerke eG * Heidelberg, Home-Office * Feste Anstellung * Homeoffice möglich, Vollzeit - Sei einer der ersten Bewerber - Über uns - Die Bürgerwerke ermöglichen Menschen, die Energiewende in Gemeinschaft umzusetzen. Seit über zehn Jahren zählen wir zu den wenigen echten Ökostrom-Anbietern in Deutschland. Mittlerweile haben wir uns zum größten deutschen Netzwerk von Energiegenossenschaften entwickelt. In unserer Geschäftsstelle in Heidelberg arbeiten rund 60 Menschen mit über 150 Genossenschaften auf ein gemeinsames Ziel hin: Die Umsetzung der Energiewende in Bürgerhand. Die Energiewende ist der vielversprechendste Weg zu einer klimagerechten und lebenswerten Zukunft für alle. Und wir sind überzeugt, dass wir sie gemeinsam schaffen können. Lerne uns näher kennen: Instagram @buergerwerke. In aller Kürze - Du glaubst, dass gute Führung Menschen stärkt, durchdachte Pro
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Support and lead a team and handle administrative work alongside building and supporting a strong team culture - If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.
Support and lead a team and handle administrative work alongside building and supporting a strong team culture - If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.
Noch nichts dabei? Es gibt 19 weitere Jobs, die zu deiner Suche passen könnten
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Manager Partnermanagement / Partner Sales Support (m/w/d)
Manager Partnermanagement / Partner Sales Support (m/w/d)
TCI Transformation Consulting International GmbH
Mannheim
Teilweise Home-Office
54000 - 83000 / (geschätzt für Vollzeit)
Schnelle Bewerbung
Vertriebliche Unterstützung: Du unterstützt unsere TCI Partner bei ihren vertrieblichen Aktivitäten, bereitest Unterlagen für Partner-Pitches vor und trackst gemeinsame Sales-Leads.
Vertriebliche Unterstützung: Du unterstützt unsere TCI Partner bei ihren vertrieblichen Aktivitäten, bereitest Unterlagen für Partner-Pitches vor und trackst gemeinsame Sales-Leads.
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As Analytical Lead QC – Biological Analytics (f/m/d), you will take ownership of analytical activities within your assigned area, ensuring high scientific standards, quality, and on-time delivery. You will lead and coordinate analytical activities across optimization, transfer, validation, and troubleshooting, providing scientific and technical expertise to ensure robust, fit-for-purpose analytical solutions in line with cGMP and analytical lifecycle requirements. * Lead analytical activities including optimization, transfer, validation, and troubleshooting, ensuring methods are scientifically sound and fit-for-purpose * Lead the implementation and transfer of analytical technologies across Celonic sites and functions, ensuring effective knowledge transfer and successful technical implementation * Col
As Analytical Lead QC – Biological Analytics (f/m/d), you will take ownership of analytical activities within your assigned area, ensuring high scientific standards, quality, and on-time delivery. You will lead and coordinate analytical activities across optimization, transfer, validation, and troubleshooting, providing scientific and technical expertise to ensure robust, fit-for-purpose analytical solutions in line with cGMP and analytical lifecycle requirements. * Lead analytical activities including optimization, transfer, validation, and troubleshooting, ensuring methods are scientifically sound and fit-for-purpose * Lead the implementation and transfer of analytical technologies across Celonic sites and functions, ensuring effective knowledge transfer and successful technical implementation * Col
NEU
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Teamlead (f/m/d) - MSAT / Process Validation
Teamlead (f/m/d) - MSAT / Process Validation
AGC Biologics GmbH
Heidelberg
80000 - 100000 / (geschätzt für Vollzeit)
We are seeking a passionate and experienced leader to join our Process Development team as the MSAT Team Lead. You will champion scientific excellence, lead a talented team, and ensure our processes are robust and continuously improved throughout their entire lifecycle. * Team Leadership & Development: Lead, mentor, and develop a high-performing team of MSAT specialists. You will prepare and support the technical sections of regulatory dossiers and actively participate in health authority audits and inspections. Support GMP manufacturing by leading deviation investigations, providing scientific assessments for change controls, and defining user requirements for new process equipment.
We are seeking a passionate and experienced leader to join our Process Development team as the MSAT Team Lead. You will champion scientific excellence, lead a talented team, and ensure our processes are robust and continuously improved throughout their entire lifecycle. * Team Leadership & Development: Lead, mentor, and develop a high-performing team of MSAT specialists. You will prepare and support the technical sections of regulatory dossiers and actively participate in health authority audits and inspections. Support GMP manufacturing by leading deviation investigations, providing scientific assessments for change controls, and defining user requirements for new process equipment.
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Sales Support International - befristet - (m/w/d)
Sales Support International - befristet - (m/w/d)
trans-o-flex Netzwerk vier GmbH
Duisburg, Weinheim
36000 - 50000 / (geschätzt für Vollzeit)
Schnelle Bewerbung
Du steuerst Sales Leads: Du koordinierst und bearbeitest Leads gemeinsam mit internen Teams und unseren internationalen EURODIS-Partnern.
Du steuerst Sales Leads: Du koordinierst und bearbeitest Leads gemeinsam mit internen Teams und unseren internationalen EURODIS-Partnern.
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(Senior) Research Scientist (f/m/d) Control & Optimization for Industrial Grid Applications (80-100%)
(Senior) Research Scientist (f/m/d) Control & Optimization for Industrial Grid Applications (80-100%)
ABB AG
Mannheim
Teilweise Home-Office
71000 - 100000 / (geschätzt für Vollzeit)
You will help develop the next generation of ABB electrification and automation solutions, turning advanced concepts into practical software, prototypes, and demonstrators that support the energy transition and create real customer value. * You initiate, lead, and contribute to research activities with high business relevance for ABB
You will help develop the next generation of ABB electrification and automation solutions, turning advanced concepts into practical software, prototypes, and demonstrators that support the energy transition and create real customer value. * You initiate, lead, and contribute to research activities with high business relevance for ABB
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Supply & Operations Planning Manager (m/w/d)
Supply & Operations Planning Manager (m/w/d)
EuroChem Agro GmbH
Mannheim
50000 - 70000 / (geschätzt für Vollzeit)
Schnelle Bewerbung
Lead S&OP Planning for a Defined Product Portfolio or Production Site * Support working capital optimization by incorporating Order-to-Cash (OTC) cycle-time considerations into planning decisions using sales input and historical performance data
Lead S&OP Planning for a Defined Product Portfolio or Production Site * Support working capital optimization by incorporating Order-to-Cash (OTC) cycle-time considerations into planning decisions using sales input and historical performance data
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Global Team Leader Supplier Quality Management (f/m/d)
Global Team Leader Supplier Quality Management (f/m/d)
Heidelberg Materials AG
Heidelberg
Teilweise Home-Office
70000 - 92000 / (geschätzt für Vollzeit)
For our Procurement Department, we are looking for a Global Team Lead Supplier Quality Management (f/m/d). As part of the Group Procurement function, you will lead Heidelberg Materials' Supplier Quality Management activities across all major spend categories, including CAPEX, OPEX, raw materials, services and operational procurement. * Shape and lead Heidelberg Materials' global Supplier Quality Management strategy and governance framework. * Drive supplier development initiatives and support strategic in achieving world-class quality performance. * Multiple learning & development options: support of job-related further training, various technical and leadership development programs
For our Procurement Department, we are looking for a Global Team Lead Supplier Quality Management (f/m/d). As part of the Group Procurement function, you will lead Heidelberg Materials' Supplier Quality Management activities across all major spend categories, including CAPEX, OPEX, raw materials, services and operational procurement. * Shape and lead Heidelberg Materials' global Supplier Quality Management strategy and governance framework. * Drive supplier development initiatives and support strategic in achieving world-class quality performance. * Multiple learning & development options: support of job-related further training, various technical and leadership development programs
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Director Community Based Inclusive Development (CBID)
Director Community Based Inclusive Development (CBID)
CBM Christoffel-Blindenmission Christian Blind Mission e.V.
Bensheim, Cambridge, Nairobi, Abuja, Lomé, Yaoundé, Lusaka, Addis Abeba, Guatemala City, Kampala
Teilweise Home-Office
65000 - 86000 / (geschätzt für Vollzeit)
We are looking for an experienced Director* Community Based Inclusive Development (CBID) to lead CBM's newly refocused CBID Initiative. In this senior leadership role, you will shape the strategic direction of Inclusive Community Support and Care, Inclusive Education, and Inclusive Livelihood, strengthen CBM's leadership in disability-inclusive development, and drive greater impact for persons with disabilities through community-based approaches worldwide. * Lead, develop and inspire a globally distributed team of CBID and technical advisors. Community Support and Care (ICSC), Inclusive Education, Inclusive Livelihood. * Support development of high-quality funding proposals. * Proven capability to lead, coach, and develop multicultural and geographically dispersed tea
We are looking for an experienced Director* Community Based Inclusive Development (CBID) to lead CBM's newly refocused CBID Initiative. In this senior leadership role, you will shape the strategic direction of Inclusive Community Support and Care, Inclusive Education, and Inclusive Livelihood, strengthen CBM's leadership in disability-inclusive development, and drive greater impact for persons with disabilities through community-based approaches worldwide. * Lead, develop and inspire a globally distributed team of CBID and technical advisors. Community Support and Care (ICSC), Inclusive Education, Inclusive Livelihood. * Support development of high-quality funding proposals. * Proven capability to lead, coach, and develop multicultural and geographically dispersed tea
Director M&A Execution (f/m/d)
Director M&A Execution (f/m/d)
Heidelberg Materials AG
Heidelberg (69120)
Teilweise Home-Office
119000 - 148000 / (geschätzt für Vollzeit)
Lead and manage the Group's portfolio of M&A projects globally, including acquisitions, divestments, joint ventures, minority investments, and strategic partnerships - o Lead negotiations with counterparties and external advisors - o Support integration planning and governance processes in PMI - o Support strategic portfolio reviews and long-term capital allocation decisions * Multiple learning & development options: support of job-related further training, various technical and leadership development programs
Lead and manage the Group's portfolio of M&A projects globally, including acquisitions, divestments, joint ventures, minority investments, and strategic partnerships - o Lead negotiations with counterparties and external advisors - o Support integration planning and governance processes in PMI - o Support strategic portfolio reviews and long-term capital allocation decisions * Multiple learning & development options: support of job-related further training, various technical and leadership development programs
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Applikationsspezialist im Vertrieb / Clinical Deutschland(m/w/d)
Applikationsspezialist im Vertrieb / Clinical Deutschland(m/w/d)
Heidelberg Engineering GmbH
Heidelberg
52000 - 72000 / (geschätzt für Vollzeit)
Sie steuern den gesamten Sales- und Applikationszyklus – von der ersten Demonstration beim Kunden bis zum erfolgreichen Abschluss und After-Sales-Support. * Eigenverantwortlicher Vertrieb & Abschlüsse: Sie übernehmen die aktive Lead-Verfolgung und den Beziehungsaufbau in ganz Deutschland. * Technischer First-Level-Support: Bei technischen Fragestellungen vor Ort reagieren Sie schnell und lösungsorientiert. Sie übernehmen kleinere Support- und Service-Tätigkeiten direkt am Gerät und halten engen Kontakt zu unserem technischen Service-Team.
Sie steuern den gesamten Sales- und Applikationszyklus – von der ersten Demonstration beim Kunden bis zum erfolgreichen Abschluss und After-Sales-Support. * Eigenverantwortlicher Vertrieb & Abschlüsse: Sie übernehmen die aktive Lead-Verfolgung und den Beziehungsaufbau in ganz Deutschland. * Technischer First-Level-Support: Bei technischen Fragestellungen vor Ort reagieren Sie schnell und lösungsorientiert. Sie übernehmen kleinere Support- und Service-Tätigkeiten direkt am Gerät und halten engen Kontakt zu unserem technischen Service-Team.
CRM Application Specialist (m/w/d)
CRM Application Specialist (m/w/d)
Heidelberg Engineering GmbH
Heidelberg
Teilweise Home-Office
56000 - 75000 / (geschätzt für Vollzeit)
First- und Second-Level-Support für CRM-Anwender * Unterstützung des und des Team Leads bei der Umsetzung globaler Standards
First- und Second-Level-Support für CRM-Anwender * Unterstützung des und des Team Leads bei der Umsetzung globaler Standards
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S/4HANA Architect (m/f/d) - Sovereign Cloud Delivery Germany
S/4HANA Architect (m/f/d) - Sovereign Cloud Delivery Germany
SAP SE
St. Leon-Rot, DE, 68789
69000 - 91000 / (geschätzt für Vollzeit)
This team is dedicated to customer centricity, client intimacy and support of client lifecycle management. * Lead key landscape lifecycle activities and transformation initiatives, including upgrades, migrations, disaster recovery testing, major changes, and adoption of SAP S/4HANA, Clean Core principles, and cloud capabilities. * Collaborative and analytical mindset, with strong problem-solving skills and the ability to effectively lead and coordinate projects across diverse, global, and virtual teams.
This team is dedicated to customer centricity, client intimacy and support of client lifecycle management. * Lead key landscape lifecycle activities and transformation initiatives, including upgrades, migrations, disaster recovery testing, major changes, and adoption of SAP S/4HANA, Clean Core principles, and cloud capabilities. * Collaborative and analytical mindset, with strong problem-solving skills and the ability to effectively lead and coordinate projects across diverse, global, and virtual teams.
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Expert Inside Sales (m/f/d)
Expert Inside Sales (m/f/d)
HIMA Paul Hildebrandt GmbH
Brühl
Teilweise Home-Office
38000 - 54000 / (geschätzt für Vollzeit)
You will lead cross-functional teams, develop tailored bid strategies and solution concepts, and ensure that proposals meet both technical and commercial requirements. * Independently lead and coordinate complex quotation and tender processes from initial customer inquiry through to the timely submission of high-quality proposals. * Support and advise the Sales team in developing technically solid and commercially competitive proposal solutions.
You will lead cross-functional teams, develop tailored bid strategies and solution concepts, and ensure that proposals meet both technical and commercial requirements. * Independently lead and coordinate complex quotation and tender processes from initial customer inquiry through to the timely submission of high-quality proposals. * Support and advise the Sales team in developing technically solid and commercially competitive proposal solutions.
Proactively identify and lead process improvement initiatives and implementation of Lean tools - Ability to work some weekend shifts as needed (this team provides tactical support to Amazon's fulfilment network 7 days/week). He/she has the ability to lead and mentor people; analyse data and make sound recommendations in an often ambiguous environment. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.
Proactively identify and lead process improvement initiatives and implementation of Lean tools - Ability to work some weekend shifts as needed (this team provides tactical support to Amazon's fulfilment network 7 days/week). He/she has the ability to lead and mentor people; analyse data and make sound recommendations in an often ambiguous environment. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.
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AI Architect (d/f/m)
AI Architect (d/f/m)
4flow
Bad Nauheim, Berlin, Dresden, Düsseldorf, Hamburg, Heidelberg, München, Rüsselsheim, Stuttgart
Teilweise Home-Office
55000 - 95000 / (geschätzt für Vollzeit)
Lead the architectural vision and strategic direction for AI and machine learning systems across a distributed team in India and Europe. * Architect unified, scalable and secure AI systems that supports international data sovereignty and regional privacy regulations. * Employee Assistance Program for mental health support.
Lead the architectural vision and strategic direction for AI and machine learning systems across a distributed team in India and Europe. * Architect unified, scalable and secure AI systems that supports international data sovereignty and regional privacy regulations. * Employee Assistance Program for mental health support.
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You lead senior leaders and cross‑functional teams, continuously increasing scalability, quality, AI maturity, and innovation velocity across products and platforms. * Development: Our in-house academy and our portfolio of external cooperation partners will support you in your further development.
You lead senior leaders and cross‑functional teams, continuously increasing scalability, quality, AI maturity, and innovation velocity across products and platforms. * Development: Our in-house academy and our portfolio of external cooperation partners will support you in your further development.
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Was machet eine Fachinformatiker (m/w/d)?
Was machet eine Fachinformatiker (m/w/d)?
Audiotainment Südwest GmbH & Co. KG
Mannheim
33000 - 46000 / (geschätzt für Vollzeit)
Anwender:innen zu beraten, zu schulen und Support zu leisten * Wenn etwas nicht läuft, suchst du Ursachen, löst Probleme und unterstützt Kolleg:innen oder Kund:innen im IT-Support. * Weiterentwicklung in Richtung IT-Projektmanagement, Solution Architect, Teamlead * Kommunikationsfähigkeit, besonders wenn du Support gibst oder Anforderungen klärst - Programmieren, Netzwerke, Support: Fachinformatiker:innen gestalten die IT von morgen Jetzt Fachrichtungen, Gehalt und Karrierechancen entdecken!
Anwender:innen zu beraten, zu schulen und Support zu leisten * Wenn etwas nicht läuft, suchst du Ursachen, löst Probleme und unterstützt Kolleg:innen oder Kund:innen im IT-Support. * Weiterentwicklung in Richtung IT-Projektmanagement, Solution Architect, Teamlead * Kommunikationsfähigkeit, besonders wenn du Support gibst oder Anforderungen klärst - Programmieren, Netzwerke, Support: Fachinformatiker:innen gestalten die IT von morgen Jetzt Fachrichtungen, Gehalt und Karrierechancen entdecken!
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Senior Customer Success Manager (m/w/d) at become.1 GmbH
Senior Customer Success Manager (m/w/d) at become.1 GmbH
become.1 GmbH
Heidelberg
Teilweise Home-Office
39000 - 57000 / (geschätzt für Vollzeit)
Holistic customer support for demanding Mid-Market and Enterprise clients throughout the entire lifecycle, focusing on high ROI, maximum product adoption, and strong NPS * Lead complex onboarding projects, establish clear success metrics (Joint Success Plans), and shorten time-to-value for customers
Holistic customer support for demanding Mid-Market and Enterprise clients throughout the entire lifecycle, focusing on high ROI, maximum product adoption, and strong NPS * Lead complex onboarding projects, establish clear success metrics (Joint Success Plans), and shorten time-to-value for customers
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Integrated Designer
Integrated Designer
Oliver Agency - Oliver Marketing
Heidelberg, Germany
40000 - 62000 / (geschätzt für Vollzeit)
Working alongside and Creatives, the Integrated Designer leads concept development and visual execution across a broad range of projects from campaign ideation through to asset production, reformatting, and global toolkit adaptation. * Lead concept development and visual design across digital, print, social, and eComm - taking work from brief to delivery with a clear creative rationale * Ability to support others in developing effective AI prompting and tool use for design disciplines
Working alongside and Creatives, the Integrated Designer leads concept development and visual execution across a broad range of projects from campaign ideation through to asset production, reformatting, and global toolkit adaptation. * Lead concept development and visual design across digital, print, social, and eComm - taking work from brief to delivery with a clear creative rationale * Ability to support others in developing effective AI prompting and tool use for design disciplines
58 passende Jobs liegen außerhalb deiner Region
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Lead Product Manager ITSM / ESM (m/w/d)
Lead Product Manager ITSM / ESM (m/w/d)
DCON GmbH
Kaiserslautern
Teilweise Home-Office
56000 - 77000 / (geschätzt für Vollzeit)
Schnelle Bewerbung
Du bist die zentrale Schnittstelle zwischen Markt, Kunden, Consulting, Support, Vertrieb und Entwicklung * Du führst strukturierte Product Discovery durch, z. B. über Kundeninterviews, Feedback, Support-Signale und Nutzungsdaten
Du bist die zentrale Schnittstelle zwischen Markt, Kunden, Consulting, Support, Vertrieb und Entwicklung * Du führst strukturierte Product Discovery durch, z. B. über Kundeninterviews, Feedback, Support-Signale und Nutzungsdaten
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Security Lead (m/w/d) - Anwendungssicherheit & Informationssicherheitsmanagement
Security Lead (m/w/d) - Anwendungssicherheit & Informationssicherheitsmanagement
AceBIT GmbH
Darmstadt
54000 - 74000 / (geschätzt für Vollzeit)
Schnelle Bewerbung
. Einbindung: direkte Berichtslinie an die ; enge Zusammenarbeit mit Entwicklung und Support.
. Einbindung: direkte Berichtslinie an die ; enge Zusammenarbeit mit Entwicklung und Support.
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Senior Pricing & Commercial Excellence Manager & Team Lead (all genders)
Senior Pricing & Commercial Excellence Manager & Team Lead (all genders)
SUSONITY
Darmstadt
Teilweise Home-Office
54000 - 89000 / (geschätzt für Vollzeit)
Senior Pricing & Commercial Excellence Manager & Team Lead At SUSONITY, we're seeking a dynamic Senior Commercial Excellence Manager & Team Lead to take a pivotal role in empowering our sales organization worldwide. As a key member of our Global Commercial Organization, you will lead a passionate team and play a central role in building strategies, systems, and tools that elevate commercial success across all regions. * Optimize and evolve our commercial infrastructure — from pricing and customer segmentation to lead management, opportunity tracking, and campaign performance. * Support post-merger integration, ensuring a unified and high-performing commercial setup. * Lead a team of tool and and orchestrate a global network of stakeholders in Commercial, Marketing, Pr
Senior Pricing & Commercial Excellence Manager & Team Lead At SUSONITY, we're seeking a dynamic Senior Commercial Excellence Manager & Team Lead to take a pivotal role in empowering our sales organization worldwide. As a key member of our Global Commercial Organization, you will lead a passionate team and play a central role in building strategies, systems, and tools that elevate commercial success across all regions. * Optimize and evolve our commercial infrastructure — from pricing and customer segmentation to lead management, opportunity tracking, and campaign performance. * Support post-merger integration, ensuring a unified and high-performing commercial setup. * Lead a team of tool and and orchestrate a global network of stakeholders in Commercial, Marketing, Pr
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Lead Software Support Specialist / Senior Kundenbetreuer mit Teamverantwortung (m/w/d) | QM-Software
Lead Software Support Specialist / Senior Kundenbetreuer mit Teamverantwortung (m/w/d) | QM-Software
BITWORKS EDV-Dienstleistungs-GmbH
Darmstadt
Teilweise Home-Office
50000 - 65000 / (geschätzt für Vollzeit)
Wir suchen dich ab 01.01.27 als Lead Software Support Specialist (m/w/d) für unsere QM-Software BITqms. Werde Teil unseres Software-Supportteams und begleite unsere Kunden in der täglichen Anwendung rund um unsere QM-Software BITqms. Dafür bearbeitest du telefonische und schriftliche Anfragen rund um BITqms im 1st- und 2nd-Level-Support und findest pragmatische Lösungen für unterschiedlichste Fragestellungen. * Du übernimmst die fachliche Koordination des Supportbereichs, bist Ansprechpartner für dein Team und entwickelst Prozesse, Wissenstransfer und Servicequalität kontinuierlich weiter. * Du bringst Ideen und Anforderungen aus dem Support-Alltag in die Weiterentwicklung von BITqms ein, damit BITqms alle aktuellen Anforderungen unserer Kunden abbildet. * Mehrjährige
Wir suchen dich ab 01.01.27 als Lead Software Support Specialist (m/w/d) für unsere QM-Software BITqms. Werde Teil unseres Software-Supportteams und begleite unsere Kunden in der täglichen Anwendung rund um unsere QM-Software BITqms. Dafür bearbeitest du telefonische und schriftliche Anfragen rund um BITqms im 1st- und 2nd-Level-Support und findest pragmatische Lösungen für unterschiedlichste Fragestellungen. * Du übernimmst die fachliche Koordination des Supportbereichs, bist Ansprechpartner für dein Team und entwickelst Prozesse, Wissenstransfer und Servicequalität kontinuierlich weiter. * Du bringst Ideen und Anforderungen aus dem Support-Alltag in die Weiterentwicklung von BITqms ein, damit BITqms alle aktuellen Anforderungen unserer Kunden abbildet. * Mehrjährige
NEU
Beliebte Jobs
- Customer Support
- Leiter Kundenservice
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- Group Lead
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- Kundenmanager
- Abteilungsleiter Kundenservice
- Customer Advisor
- Customer Care Manager
- Customer Service Manager
- Relationship Manager
- Kundendienstleiter
- Group Leader
- Teamleitung Kundenservice
Standorte
- Weinheim
- Heidelberg
- Bensheim
- Sankt Leon-Rot
- Gernsheim
- Bruchsal
- Darmstadt
- Kaiserslautern
- Karlsruhe
- Mainz
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