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- Customer Service Representative
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29 Treffer für Support Lead Jobs in Bonn im Umkreis von 30 km
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Als Team Lead Technical Customer Services in der Unit Engineering and Technical Services (ETS) übernimmst Du die Verantwortung für den technischen Support. * Du erkennst, an welchen Stellen wir die Customer Journey im Hinblick auf den technischen Support verbessern können und stimmst Dich intern sowie mit anderen Teams ab, um Optimierungen und Automatisierungsmöglichkeiten voranzutreiben.
Als Team Lead Technical Customer Services in der Unit Engineering and Technical Services (ETS) übernimmst Du die Verantwortung für den technischen Support. * Du erkennst, an welchen Stellen wir die Customer Journey im Hinblick auf den technischen Support verbessern können und stimmst Dich intern sowie mit anderen Teams ab, um Optimierungen und Automatisierungsmöglichkeiten voranzutreiben.
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(Junior) Teamleiter Customer Care Center (m/w/d)
(Junior) Teamleiter Customer Care Center (m/w/d)
Center Parcs Leisure Deutschland GmbH
Köln
Teilweise Home-Office
Center Parcs Leisure Deutschland GmbH * Köln * Feste Anstellung * Homeoffice möglich, Vollzeit - Make the difference - it's in your hands! Anstellungsart: Vollzeit - Deine Aufgaben - Bei Center Parcs Europe glauben wir an die Kraft des Miteinanders und daran, unvergessliche Momente für unsere Gäste und füreinander zu schaffen. Wir gestalten Orte, an denen man sich zu Hause fühlt, tief durchatmen und sich mit dem Wesentlichen verbinden kann. Genau dieses Gefühl prägt auch unsere Kultur: kollaborativ, offen und voller Entwicklungsmöglichkeiten. Ob in unseren Parks oder in unseren Zentralen - wir wachsen, werden digitaler, authentischer und nachhaltiger - und suchen Menschen, die mit uns wachsen wollen - in einer Kultur, in der deine Ideen zählen, deine Arbeit Wirkung hat und kein Tag wie der andere ist. Als (Junior) Teamleiter (m/w/d) unseres Customer Care Centers im Head Office in ...
Center Parcs Leisure Deutschland GmbH * Köln * Feste Anstellung * Homeoffice möglich, Vollzeit - Make the difference - it's in your hands! Anstellungsart: Vollzeit - Deine Aufgaben - Bei Center Parcs Europe glauben wir an die Kraft des Miteinanders und daran, unvergessliche Momente für unsere Gäste und füreinander zu schaffen. Wir gestalten Orte, an denen man sich zu Hause fühlt, tief durchatmen und sich mit dem Wesentlichen verbinden kann. Genau dieses Gefühl prägt auch unsere Kultur: kollaborativ, offen und voller Entwicklungsmöglichkeiten. Ob in unseren Parks oder in unseren Zentralen - wir wachsen, werden digitaler, authentischer und nachhaltiger - und suchen Menschen, die mit uns wachsen wollen - in einer Kultur, in der deine Ideen zählen, deine Arbeit Wirkung hat und kein Tag wie der andere ist. Als (Junior) Teamleiter (m/w/d) unseres Customer Care Centers im Head Office in ...
Noch nichts dabei? Es gibt 27 weitere Jobs, die zu deiner Suche passen könnten
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Schnelle Bewerbung
Gestaltung, Überwachung und Optimierung der Applikationslandschaft, um die zu supportenden Anwendungen skalierbar, sicher und zukunftsorientiert zu betreiben
Gestaltung, Überwachung und Optimierung der Applikationslandschaft, um die zu supportenden Anwendungen skalierbar, sicher und zukunftsorientiert zu betreiben
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Product Management Teamlead ORBIS Medical Controlling
Product Management Teamlead ORBIS Medical Controlling
Dedalus HealthCare GmbH
Bonn
Teilweise Home-Office
Join us as our Product Management Teamlead ORBIS Medical Controlling at Dedalus, one of the World's leading healthcare technology companies, in Bonn 100% Home Office in Germany to do the best work of your career and make a profound impact in providing better care for a healthier planet. * Lead the Product Management team for Medical Controlling & Coding * Engage cross‑functionally with departments such as Sales, Service, Support, Country Product Management, other Product Management Teams * Targeted support through training and specialist further education
Join us as our Product Management Teamlead ORBIS Medical Controlling at Dedalus, one of the World's leading healthcare technology companies, in Bonn 100% Home Office in Germany to do the best work of your career and make a profound impact in providing better care for a healthier planet. * Lead the Product Management team for Medical Controlling & Coding * Engage cross‑functionally with departments such as Sales, Service, Support, Country Product Management, other Product Management Teams * Targeted support through training and specialist further education
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Als Teamlead Flight & Operations Management (m/w/d) verantwortest Du den Bereich Flugmanagement und führst das Team. * Schnittstellenmanagement: Qualitativ hochwertiger FOM-Support für Sales-, CSM- und DSM-Teams zur Maximierung von Conversion Rates und der Kundenzufriedenheit.
Als Teamlead Flight & Operations Management (m/w/d) verantwortest Du den Bereich Flugmanagement und führst das Team. * Schnittstellenmanagement: Qualitativ hochwertiger FOM-Support für Sales-, CSM- und DSM-Teams zur Maximierung von Conversion Rates und der Kundenzufriedenheit.
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IT Lead (all genders) Systemadministration & Infrastruktur
IT Lead (all genders) Systemadministration & Infrastruktur
WINdesign GmbH
Berlin, Köln, Aachen
Teilweise Home-Office
Schnelle Bewerbung
Als IT Lead (all genders) bist du bei WIN verantwortlich für die strategische und operative Weiterentwicklung unserer gesamten IT-Landschaft. * Toleranz, Diversity und gegenseitiger Support werden gelebt und gefeiert
Als IT Lead (all genders) bist du bei WIN verantwortlich für die strategische und operative Weiterentwicklung unserer gesamten IT-Landschaft. * Toleranz, Diversity und gegenseitiger Support werden gelebt und gefeiert
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Head of Client Creative Services (Graphics / PPT Support) (m/f/d)
Head of Client Creative Services (Graphics / PPT Support) (m/f/d)
Simon-Kucher
Berlin, Bonn, Köln, Frankfurt am Main, Hamburg, München
Teilweise Home-Office
The successful candidate will lead the ongoing transformation of Client Creative from a design-focused support function into a globally managed, performance-driven service organization, establishing clear governance, KPIs, resource planning, and technology-enabled workflows with measurable business impact. We are looking for an experienced, analytical, and performance-oriented leader to head our global Client Creative (Graphic / PPT Support) Service function. This role is responsible for scaling our operating model further, optimizing processes and structures, improving service quality, and enabling efficient global Client Creative (Graphic / PPT Support) delivery across regions within a fast-paced consulting environment. * People & Stakeholder Leadership: Lead and develop a global team of around 60 Client Creative professionals and foster creativity, collaboration and ...
The successful candidate will lead the ongoing transformation of Client Creative from a design-focused support function into a globally managed, performance-driven service organization, establishing clear governance, KPIs, resource planning, and technology-enabled workflows with measurable business impact. We are looking for an experienced, analytical, and performance-oriented leader to head our global Client Creative (Graphic / PPT Support) Service function. This role is responsible for scaling our operating model further, optimizing processes and structures, improving service quality, and enabling efficient global Client Creative (Graphic / PPT Support) delivery across regions within a fast-paced consulting environment. * People & Stakeholder Leadership: Lead and develop a global team of around 60 Client Creative professionals and foster creativity, collaboration and ...
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Schnelle Bewerbung
Team Lead & Management: Fachliche Führung, Coaching und KPI-Steuerung des Marketingteams in Köln sowie enge Schnittstellenarbeit mit den globalen Teams. * Motorcycle Marketing (DACH): Lokalisierung der globalen Strategie, Support von Produkteinführungen und Aktivierung des Händlernetzwerks in der DACH-Region.
Team Lead & Management: Fachliche Führung, Coaching und KPI-Steuerung des Marketingteams in Köln sowie enge Schnittstellenarbeit mit den globalen Teams. * Motorcycle Marketing (DACH): Lokalisierung der globalen Strategie, Support von Produkteinführungen und Aktivierung des Händlernetzwerks in der DACH-Region.
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With AI powered assistants for documentation and workflows, we are building a system that supports in the interaction, asks follow up questions, makes suggestions, understands content, detects errors, thinks along with processes, and learns from usage. • You lead our tech team from a technical perspective, establish clear standards for reviews, testing, CI/CD pipelines, releases, documentation, ownership, and reliability, and raise the team's way of working. • You support the build up of a robust app and offline strategy and think about sync, conflict logic, mobile usage, and reliable data usage from day one. • Mehrjährige Erfahrung als Tech Lead oder sehr starker Senior Engineer in produktiver Softwareentwicklung, idealerweise in B2B SaaS für etablierte Marken. • Several years of experience as a Tech Lead or a very strong Senior Engineer in production software development, ideally ...
With AI powered assistants for documentation and workflows, we are building a system that supports in the interaction, asks follow up questions, makes suggestions, understands content, detects errors, thinks along with processes, and learns from usage. • You lead our tech team from a technical perspective, establish clear standards for reviews, testing, CI/CD pipelines, releases, documentation, ownership, and reliability, and raise the team's way of working. • You support the build up of a robust app and offline strategy and think about sync, conflict logic, mobile usage, and reliable data usage from day one. • Mehrjährige Erfahrung als Tech Lead oder sehr starker Senior Engineer in produktiver Softwareentwicklung, idealerweise in B2B SaaS für etablierte Marken. • Several years of experience as a Tech Lead or a very strong Senior Engineer in production software development, ideally ...
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Schnelle Bewerbung
Werkstudenten (m/w/d) – Research & Sales Support * Du unterstützt aktiv bei der Generierung neuer Leads in definierten Zielgebieten und bereitest Marktdaten auf.
Werkstudenten (m/w/d) – Research & Sales Support * Du unterstützt aktiv bei der Generierung neuer Leads in definierten Zielgebieten und bereitest Marktdaten auf.
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Zu Ihren Kernaufgaben gehört die Unterstützung des Vertriebsteams z.B. bei der Akquise, Leadbearbeitung, Erstellung von Angeboten sowie die generelle Unterstützung von zuständigen Mitarbeiter*innen im Außen- oder Innendienst (jeweils telefonisch, per MS Teams, per Mail oder auch per Kundenportal). * Als Sales Operations Coordinator*in übernehmen Sie die Erstqualifizierung von Leads und Zuordnung zu zuständigen Mitarbeitenden im Außen- oder Innendienst, ggf. in Abstimmung mit dem .
Zu Ihren Kernaufgaben gehört die Unterstützung des Vertriebsteams z.B. bei der Akquise, Leadbearbeitung, Erstellung von Angeboten sowie die generelle Unterstützung von zuständigen Mitarbeiter*innen im Außen- oder Innendienst (jeweils telefonisch, per MS Teams, per Mail oder auch per Kundenportal). * Als Sales Operations Coordinator*in übernehmen Sie die Erstqualifizierung von Leads und Zuordnung zu zuständigen Mitarbeitenden im Außen- oder Innendienst, ggf. in Abstimmung mit dem .
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Vertrieblicher Innendienst PKV / Sales Support B2B (m/w/d)
Vertrieblicher Innendienst PKV / Sales Support B2B (m/w/d)
ottonova Holding AG
München, Köln
Teilweise Home-Office
Schnelle Bewerbung
Durch unsere Querschnittsfunktion lernst du verschiedene Bereiche des Versicherungsgeschäfts kennen und verstehst deren Zusammenspiel, denn wir arbeiten eng mit den Teams aus Underwriting, Customer Support, Produktentwicklung und Leistungsbearbeitung zusammen * CRM-Pflege: Du pflegst unsere Vertriebsdaten gewissenhaft in unseren modernen digitalen Tools (Salesforce) und sorgst für reibungslose Prozesse vom Lead bis zum Abschluss * Event-Support: Du unterstützt bei der Vorbereitung von Webinaren und Vertriebsevents für unsere B2B-Partner
Durch unsere Querschnittsfunktion lernst du verschiedene Bereiche des Versicherungsgeschäfts kennen und verstehst deren Zusammenspiel, denn wir arbeiten eng mit den Teams aus Underwriting, Customer Support, Produktentwicklung und Leistungsbearbeitung zusammen * CRM-Pflege: Du pflegst unsere Vertriebsdaten gewissenhaft in unseren modernen digitalen Tools (Salesforce) und sorgst für reibungslose Prozesse vom Lead bis zum Abschluss * Event-Support: Du unterstützt bei der Vorbereitung von Webinaren und Vertriebsevents für unsere B2B-Partner
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Collaborate with local /Sales, and support management by developing and regularly reviewing KPIs in cooperation with HR and Controlling. * Lead and/or contribute to global sales projects and initiatives, working closely with local and global sales teams.
Collaborate with local /Sales, and support management by developing and regularly reviewing KPIs in cooperation with HR and Controlling. * Lead and/or contribute to global sales projects and initiatives, working closely with local and global sales teams.
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Manager Global International Freight and
Global Export Control (m/f/d)
Manager Global International Freight and
Global Export Control (m/f/d)
Mauser Packaging Solutions
Brühl bei Köln
Teilweise Home-Office
Anschreiben nicht erforderlich
Schnelle Bewerbung
Lead, train and improve team of managing international logistics and global import and export and materials management. * Support development of internal and external processes to manage global freight forwarding effectively * Develop and implement a global compliance strategy and process supported by necessary tools and infrastructure * Advice and support on global level different business areas in matters of foreign trade and customs law
Lead, train and improve team of managing international logistics and global import and export and materials management. * Support development of internal and external processes to manage global freight forwarding effectively * Develop and implement a global compliance strategy and process supported by necessary tools and infrastructure * Advice and support on global level different business areas in matters of foreign trade and customs law
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(Senior) HR Business Partner (all genders)
(Senior) HR Business Partner (all genders)
The Boston Consulting Group GmbH - BCG
München, Berlin, Frankfurt,Hamburg,Köln,Düsseldorf,Stuttgart,Wien,Zürich,Genf,Warschau,Prag,Budapest
Teilweise Home-Office
That's why Human Resources is one of our most vital teams: From recruiting to career development for BCGers, and from training and mobility support to staffing (assigning our to client casework), the Human Resources Team plays a decisive role in making BCG not just a company but a Group in which each individual can be their best. * Design and lead strategic HR initiatives to embed a strong performance culture across all our Business Service Team functions, aligning departmental and individual goals with business needs * Lead talent and performance calibration processes, partnering with function heads and line managers to prepare for and facilitate CDC discussions, ensuring consistent assessments of performance and potential, driving alignment on talent decisions, and documenting outcomes * Lead and contribute to cross-functional HR projects (e.g., competency framework ...
That's why Human Resources is one of our most vital teams: From recruiting to career development for BCGers, and from training and mobility support to staffing (assigning our to client casework), the Human Resources Team plays a decisive role in making BCG not just a company but a Group in which each individual can be their best. * Design and lead strategic HR initiatives to embed a strong performance culture across all our Business Service Team functions, aligning departmental and individual goals with business needs * Lead talent and performance calibration processes, partnering with function heads and line managers to prepare for and facilitate CDC discussions, ensuring consistent assessments of performance and potential, driving alignment on talent decisions, and documenting outcomes * Lead and contribute to cross-functional HR projects (e.g., competency framework ...
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Digitale Prozesse, CRM, Support & Marketing – damit du dich auf Abschlüsse konzentrieren kannst. Starker Leadflow Ja, wir liefern Leads.
Digitale Prozesse, CRM, Support & Marketing – damit du dich auf Abschlüsse konzentrieren kannst. Starker Leadflow Ja, wir liefern Leads.
NEU
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Anschreiben nicht erforderlich
Schnelle Bewerbung
Du bist im Lead: Indem du Analysen zu Kund:innenbedürfnissen, Wettbewerbsentwicklungen und aktuellen Marketingtrends durchführst und interpretierst sowie Empfehlungen aus diesen ableitest. * Dir ist Integration wichtig: Bei dem Support der Koordination von internen und externen Schnittstellen.
Du bist im Lead: Indem du Analysen zu Kund:innenbedürfnissen, Wettbewerbsentwicklungen und aktuellen Marketingtrends durchführst und interpretierst sowie Empfehlungen aus diesen ableitest. * Dir ist Integration wichtig: Bei dem Support der Koordination von internen und externen Schnittstellen.
NEU
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Schnelle Bewerbung
You support our customers and content creators with challenges, ensuring that collaborations run smoothly and platform requirements are met - Our team leads are measured by how well their team develops — so your growth is a clear priority.
You support our customers and content creators with challenges, ensuring that collaborations run smoothly and platform requirements are met - Our team leads are measured by how well their team develops — so your growth is a clear priority.
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You will own complex features and clearly defined subsystems end-to-end, from problem clarification and technical design through implementation, deployment, and production support. * Own features and clearly defined subsystems end-to-end: clarify requirements, define technical design, implement, test, deploy, and support in production * Lead root-cause analysis for production issues and implement durable fixes and preventative improvements - You mentor others, communicate clearly across disciplines, and are motivated by building robust platform capabilities that support real-world customer workflows.
You will own complex features and clearly defined subsystems end-to-end, from problem clarification and technical design through implementation, deployment, and production support. * Own features and clearly defined subsystems end-to-end: clarify requirements, define technical design, implement, test, deploy, and support in production * Lead root-cause analysis for production issues and implement durable fixes and preventative improvements - You mentor others, communicate clearly across disciplines, and are motivated by building robust platform capabilities that support real-world customer workflows.
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Schnelle Bewerbung
In 2023, we became the lead consultant and On-Site Operations Manager for Deutsche Energy Terminal GmbH (DET)—Germany's state-owned terminal operator, created to respond to the national energy supply challenges triggered by the Ukraine crisis. * Support procurement and tender processes for EPC and O&M related packages, including preparation of bid documentation, commercial evaluation, and contract award recommendations. * Support spare parts procurement, logistics coordination, and supplier management in operational or offshore environments, where applicable. * Contribute to commercial strategy by ensuring that contractual structures support project profitability and risk mitigation.
In 2023, we became the lead consultant and On-Site Operations Manager for Deutsche Energy Terminal GmbH (DET)—Germany's state-owned terminal operator, created to respond to the national energy supply challenges triggered by the Ukraine crisis. * Support procurement and tender processes for EPC and O&M related packages, including preparation of bid documentation, commercial evaluation, and contract award recommendations. * Support spare parts procurement, logistics coordination, and supplier management in operational or offshore environments, where applicable. * Contribute to commercial strategy by ensuring that contractual structures support project profitability and risk mitigation.
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Sales Manager (m/f/d) - Renewable Energy, International
Sales Manager (m/f/d) - Renewable Energy, International
EuPD Research Sustainable Management GmbH
Bonn
Schnelle Bewerbung
Structure, optimise, and professionalise sales processes within the Energy business unit, creating scalable workflows that support long-term growth. * Demonstrated leadership experience, combined with the motivation and ability to lead and inspire a sales team. * A company pension scheme with regular adjustments to support your long-term financial security, as well as supplementary company health insurance for enhanced healthcare coverage—both available after successful completion of the probationary period.
Structure, optimise, and professionalise sales processes within the Energy business unit, creating scalable workflows that support long-term growth. * Demonstrated leadership experience, combined with the motivation and ability to lead and inspire a sales team. * A company pension scheme with regular adjustments to support your long-term financial security, as well as supplementary company health insurance for enhanced healthcare coverage—both available after successful completion of the probationary period.
Schnelle Bewerbung
In 2023, we became the lead consultant and in 2025 also the On-Site Operations Manager for Deutsche Energy Terminal GmbH (DET)—Germany's state-owned terminal operator, created to respond to the national energy supply challenges triggered by the Ukraine crisis. * Coordinate and support all relevant with regard to due diligence activities related to FSRU LNG terminals and LNG carrier operations. * Support the fulfillment and administration of obligations arising from Terminal Use Agreements (TUAs).
In 2023, we became the lead consultant and in 2025 also the On-Site Operations Manager for Deutsche Energy Terminal GmbH (DET)—Germany's state-owned terminal operator, created to respond to the national energy supply challenges triggered by the Ukraine crisis. * Coordinate and support all relevant with regard to due diligence activities related to FSRU LNG terminals and LNG carrier operations. * Support the fulfillment and administration of obligations arising from Terminal Use Agreements (TUAs).
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Schnelle Bewerbung
Own the content engine: craft and deliver a pulse-raising strategy that lifts brand awareness, powers lead gen, and helps customers master incident management. * Be the editor-in-chief of our story: lead the editorial calendar, tie content to launches, campaigns, and the initiatives that matter. * Lean and bold culture: join a close-knit team that values open communication, mutual support, and shared goals.
Own the content engine: craft and deliver a pulse-raising strategy that lifts brand awareness, powers lead gen, and helps customers master incident management. * Be the editor-in-chief of our story: lead the editorial calendar, tie content to launches, campaigns, and the initiatives that matter. * Lean and bold culture: join a close-knit team that values open communication, mutual support, and shared goals.
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Project Manager (m/f/d) for PDMS implementation in full-time
Project Manager (m/f/d) for PDMS implementation in full-time
LOW Teq GmbH
Cologne, Germany
Teilweise Home-Office
Schnelle Bewerbung
You lead your competent and motivated team and from the planning to the successful go-live, the project processes bear your signature. - You plan, organise and control the commissioning (real start-up support).
You lead your competent and motivated team and from the planning to the successful go-live, the project processes bear your signature. - You plan, organise and control the commissioning (real start-up support).
Schnelle Bewerbung
In 2023, we became the lead consultant and in 2025 also the On-Site Operations Manager for Deutsche Energy Terminal GmbH (DET)—Germany's state-owned terminal operator, created to respond to the national energy supply challenges triggered by the Ukraine crisis. * Support in contract negotiations (SPAs, MSPAs, CNs, TUAs) * Provide market intelligence to support analytics and traders understanding of market activity
In 2023, we became the lead consultant and in 2025 also the On-Site Operations Manager for Deutsche Energy Terminal GmbH (DET)—Germany's state-owned terminal operator, created to respond to the national energy supply challenges triggered by the Ukraine crisis. * Support in contract negotiations (SPAs, MSPAs, CNs, TUAs) * Provide market intelligence to support analytics and traders understanding of market activity
Beliebte Jobs
- Customer Service Representative
- Customer Service Consultant
- Customer Support
- Customer Support Specialist
- Group Lead
- Customer Service Executive
- Digital Communication
- Support Consultant
- Customer Advisor
- Group Leader
- Teamleitung Kundenservice
- Senior Account Manager e-commerce
- Service Support
- Customer Consultant
- Support Administrator
- Teamleitung Kundenbetreuung