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- Customer Service Manager
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- Communication Coordinator
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454 Treffer für Customer Contact Manager Jobs in Hessen im Umkreis von 30 km
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Contract Manager - Content Licensing (m/f/d)
Contract Manager - Content Licensing (m/f/d)
Infront Financial Technology
Frankfurt am Main, Kaiserslautern, Rimpar, Schweinfurt
As a Contract Manager - Content Licensing, you will act as a key interface between internal departments such as Sales and Content and our international data suppliers. * Negotiating delivery terms with international data suppliers (e.g., stock exchanges, news agencies, brokers, and rating agencies) for customer projects. * Serving as the main point of contact for sales and product management teams, both domestically and internationally. * Strong commitment and a structured, customer-focused approach.
As a Contract Manager - Content Licensing, you will act as a key interface between internal departments such as Sales and Content and our international data suppliers. * Negotiating delivery terms with international data suppliers (e.g., stock exchanges, news agencies, brokers, and rating agencies) for customer projects. * Serving as the main point of contact for sales and product management teams, both domestically and internationally. * Strong commitment and a structured, customer-focused approach.
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Coach, develop and motivate a team of Customer Sales and and and to achieve individual, retail office and network targets and Commercial objectives. * Lead the day to day operations of the team and ensure that all customers are provided with excellent customer service. * Ensure regular quality monitoring for all customer interactions is scheduled and sufficient coaching time allocated with each team member. Perform regular quality audits with other Customer Sales and both within own retail office and network wide to ensure calibration of quality standard is achieved globally. * Ensure that all customer complaints received are objectively investigated and liaise with and management to recommend remedial/corrective action. Work with the and CSSM to forecast resource requirements to ensure that sufficient resources are in place to achieve retail office customer service, ...
Coach, develop and motivate a team of Customer Sales and and and to achieve individual, retail office and network targets and Commercial objectives. * Lead the day to day operations of the team and ensure that all customers are provided with excellent customer service. * Ensure regular quality monitoring for all customer interactions is scheduled and sufficient coaching time allocated with each team member. Perform regular quality audits with other Customer Sales and both within own retail office and network wide to ensure calibration of quality standard is achieved globally. * Ensure that all customer complaints received are objectively investigated and liaise with and management to recommend remedial/corrective action. Work with the and CSSM to forecast resource requirements to ensure that sufficient resources are in place to achieve retail office customer service, ...
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Area Manager (Bereichsleiter:in) für Führungskräfte mit militärischem Hintergrund , FRA3
Area Manager (Bereichsleiter:in) für Führungskräfte mit militärischem Hintergrund , FRA3
Amazon Europe Core
Bad Hersfeld
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Als Area Manager:in sorgst Du dafür, dass alle Abläufe an Deinem Standort so reibungslos wie möglich funktionieren, damit wir die Kundennachfrage erfüllen können. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Als Area Manager:in sorgst Du dafür, dass alle Abläufe an Deinem Standort so reibungslos wie möglich funktionieren, damit wir die Kundennachfrage erfüllen können. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Thanks to a uniquely international office, we're able to respond to and guide customers through both providing and using our data in more than 15 languages. * Media relations: Act as the primary point of contact for media and press inquiries.
Thanks to a uniquely international office, we're able to respond to and guide customers through both providing and using our data in more than 15 languages. * Media relations: Act as the primary point of contact for media and press inquiries.
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Beyond traditional funding, we advise our corporate customers on sustainable and innovative financing projects – with a start-up spirit and the ambition to always be one step ahead. * You are the primary point of contact for internal and external stakeholders, building a strong network of , , and from industry, finance, and government.
Beyond traditional funding, we advise our corporate customers on sustainable and innovative financing projects – with a start-up spirit and the ambition to always be one step ahead. * You are the primary point of contact for internal and external stakeholders, building a strong network of , , and from industry, finance, and government.
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The Channel Development Manager leads the development of clear, consistent and impactful content for enablement purposes, acting as the central point of contact for channel related communications, messaging and documentation. If you are an amazing Channel Development Manager who wants to join a company leading the Cybersecurity Market and where you will be able to express your creativity & partner with the best channel experts, then keep on reading! More than 890,000 customers trust Fortinet solutions, which are among the most deployed, most patented, and most validated in the industry. We have an exciting opportunity based within the EMEA FORTINET Channel Team where we are looking for our new Channel Development Manager. He/she will play a key role in strengthening the relationship between Fortinet and its channel ecosystem, which includes Partners, Distributors and Channel Account ...
The Channel Development Manager leads the development of clear, consistent and impactful content for enablement purposes, acting as the central point of contact for channel related communications, messaging and documentation. If you are an amazing Channel Development Manager who wants to join a company leading the Cybersecurity Market and where you will be able to express your creativity & partner with the best channel experts, then keep on reading! More than 890,000 customers trust Fortinet solutions, which are among the most deployed, most patented, and most validated in the industry. We have an exciting opportunity based within the EMEA FORTINET Channel Team where we are looking for our new Channel Development Manager. He/she will play a key role in strengthening the relationship between Fortinet and its channel ecosystem, which includes Partners, Distributors and Channel Account ...
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The Service Manager will play a key role in delivering operational excellence and driving customer success across Equinix Managed Solutions (EMS) offerings. * Serve as the primary point of contact for assigned customer accounts, ensuring seamless delivery and performance of EMS services - Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. * Provide technical expertise during customer meetings, workshops, and proposal development * Assist in crafting tailored solutions that align with customer needs and Equinix Managed Solutions capabilities, including Private Cloud environments, Backup and Storage Services, and Multi-Cloud Connectivity * Maintain high levels of customer satisfaction through responsive and transparent communication
The Service Manager will play a key role in delivering operational excellence and driving customer success across Equinix Managed Solutions (EMS) offerings. * Serve as the primary point of contact for assigned customer accounts, ensuring seamless delivery and performance of EMS services - Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. * Provide technical expertise during customer meetings, workshops, and proposal development * Assist in crafting tailored solutions that align with customer needs and Equinix Managed Solutions capabilities, including Private Cloud environments, Backup and Storage Services, and Multi-Cloud Connectivity * Maintain high levels of customer satisfaction through responsive and transparent communication
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As a Lead - Client Success Manager reporting to of CSM, you'll play a critical role in contributing to a mature and high-performing customer success management function, driving continuous improvement and excellence. * Serve as the primary point of contact for customers in Europe, ensuring strong engagement and alignment with their strategic goals. * Promote Nasdaq's engagement model, build partner relationships, and drive measurable improvements in customer satisfaction. * Continuously seek ways to enhance Customer Success services while understanding customer needs and accelerating adoption growth. * Extensive expertise in Customer Success, Account Management, or Professional Services within leading Consulting or SaaS environments. * Tech-savvy with hands-on experience in top Customer Success platforms (Salesforce, Planhat, Gainsight, Power BI, ChurnZero) and a solid grasp of ...
As a Lead - Client Success Manager reporting to of CSM, you'll play a critical role in contributing to a mature and high-performing customer success management function, driving continuous improvement and excellence. * Serve as the primary point of contact for customers in Europe, ensuring strong engagement and alignment with their strategic goals. * Promote Nasdaq's engagement model, build partner relationships, and drive measurable improvements in customer satisfaction. * Continuously seek ways to enhance Customer Success services while understanding customer needs and accelerating adoption growth. * Extensive expertise in Customer Success, Account Management, or Professional Services within leading Consulting or SaaS environments. * Tech-savvy with hands-on experience in top Customer Success platforms (Salesforce, Planhat, Gainsight, Power BI, ChurnZero) and a solid grasp of ...
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Schnelle Bewerbung
As a Junior Partnership Development Manager, you will play a key role in driving business growth, supporting client success, and expanding our presence in the digital finance space. Working closely with senior leadership, you will assist in onboarding institutional clients, nurturing long-term relationships, and ensuring a seamless and satisfying customer experience. You'll act as a first point of contact for client inquiries, helping to resolve issues promptly and professionally while gathering feedback to inform product and service improvements. * Build and maintain trusted relationships with , customers, and prospects. * Be the first point of contact for client queries, ensuring timely and professional responses. * Experience: 1–3 years in business development, sales, customer success, investement banking, or a similar client-facing role.
As a Junior Partnership Development Manager, you will play a key role in driving business growth, supporting client success, and expanding our presence in the digital finance space. Working closely with senior leadership, you will assist in onboarding institutional clients, nurturing long-term relationships, and ensuring a seamless and satisfying customer experience. You'll act as a first point of contact for client inquiries, helping to resolve issues promptly and professionally while gathering feedback to inform product and service improvements. * Build and maintain trusted relationships with , customers, and prospects. * Be the first point of contact for client queries, ensuring timely and professional responses. * Experience: 1–3 years in business development, sales, customer success, investement banking, or a similar client-facing role.
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MEP – Data Center (HVAC or Electrical Engineering) (m/f/d)
MEP – Data Center (HVAC or Electrical Engineering) (m/f/d)
Ed. Züblin AG
Frankfurt am Main sowie das Rhein-Main Gebiet
Staff deployment planning and leadership of project and site managers as well as design coordinatorsActing as the primary contact and for our clients * Involvement in the acquisition of contracts and customer relationship management
Staff deployment planning and leadership of project and site managers as well as design coordinatorsActing as the primary contact and for our clients * Involvement in the acquisition of contracts and customer relationship management
NEU
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Responsibility for introducing to multinational corporations in Germany and the wider DACH region, presenting our services to customers * Leading teams that optimise the organization, processes and systems of our customers in the area of treasury management, for example with the implementation of innovative solutions regarding treasury analytics and artificial intelligence * Developing the design of system landscapes and support our customers in the selection and introduction of treasury systems, including their implementation * A track record in initiating client contacts and discussions as well as in the sale of consulting services * An existing network of contacts in Germany and the DACH region
Responsibility for introducing to multinational corporations in Germany and the wider DACH region, presenting our services to customers * Leading teams that optimise the organization, processes and systems of our customers in the area of treasury management, for example with the implementation of innovative solutions regarding treasury analytics and artificial intelligence * Developing the design of system landscapes and support our customers in the selection and introduction of treasury systems, including their implementation * A track record in initiating client contacts and discussions as well as in the sale of consulting services * An existing network of contacts in Germany and the DACH region
NEU
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Sales Director (f/m/d)- Capital Markets Sales (Hybrid - Flexible Options)
Sales Director (f/m/d)- Capital Markets Sales (Hybrid - Flexible Options)
Broadridge (Deutschland) GmbH
Frankfurt am Main
Manage the full sales process life cycle; typical activities to include: - Initial contact and prospect qualification - General Manager, Germany - Expertenkenntnisse: Customer-Relationship-Management-Software Salesforce, SWIFT
Manage the full sales process life cycle; typical activities to include: - Initial contact and prospect qualification - General Manager, Germany - Expertenkenntnisse: Customer-Relationship-Management-Software Salesforce, SWIFT
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As an Account Manager (m/f/d) based in one of our locations or working from home office in Germany or Poland , you'll be the go-to person for our OEM customers in the Fluid Conveyance division. * Build and maintain strong customer relationships as their primary contact Danfoss is family-owned, employing more than 39.000 people, serving customers in more than 100 countries through a global footprint of 95 factories. Danfoss is family-owned, employing more than 39.360 people, serving customers in more than 100 countries through a global footprint of 95 factories. Build strong relationships, drive growth, and make sure our customers get the best experience with Danfoss Power Solutions. * Coordinate all aspects of customer contracts and ensure smooth collaboration * Discuss technical and commercial details confidently with customers
As an Account Manager (m/f/d) based in one of our locations or working from home office in Germany or Poland , you'll be the go-to person for our OEM customers in the Fluid Conveyance division. * Build and maintain strong customer relationships as their primary contact Danfoss is family-owned, employing more than 39.000 people, serving customers in more than 100 countries through a global footprint of 95 factories. Danfoss is family-owned, employing more than 39.360 people, serving customers in more than 100 countries through a global footprint of 95 factories. Build strong relationships, drive growth, and make sure our customers get the best experience with Danfoss Power Solutions. * Coordinate all aspects of customer contracts and ensure smooth collaboration * Discuss technical and commercial details confidently with customers
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Schnelle Bewerbung
From component sourcing and distribution to aftermarket services, AKTINA's complete range of solutions offers customers a means of driving value throughout the product life cycle. parts, exceptional customer service and tangible value to clients worldwide. maintain the customer tribal (B2B) • You have communication skills, customer orientation, • Strong contact and conviction as well as security of
From component sourcing and distribution to aftermarket services, AKTINA's complete range of solutions offers customers a means of driving value throughout the product life cycle. parts, exceptional customer service and tangible value to clients worldwide. maintain the customer tribal (B2B) • You have communication skills, customer orientation, • Strong contact and conviction as well as security of
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Responsibilities include building partnering relationships, maintaining frequent contact with customers, optimizing and leading technical specifications throughout the JCI portfolio, leading collaborative efforts with regional offices, conducting technical presentations, and providing feedback to management - Johnson Controls is expanding our Data Centre Vertical, and we have various Sales Account Manager positions available in Neu-Isenburg and in different lines of business. * Develop long-term customer relationships with consulting engineers, design & build contractors, hyperscalers and colocation operators to create a pipeline for the EMEA region * You will articulate JCI offerings, strategize sales approaches, and ensure customer retention and growth of assigned accounts
Responsibilities include building partnering relationships, maintaining frequent contact with customers, optimizing and leading technical specifications throughout the JCI portfolio, leading collaborative efforts with regional offices, conducting technical presentations, and providing feedback to management - Johnson Controls is expanding our Data Centre Vertical, and we have various Sales Account Manager positions available in Neu-Isenburg and in different lines of business. * Develop long-term customer relationships with consulting engineers, design & build contractors, hyperscalers and colocation operators to create a pipeline for the EMEA region * You will articulate JCI offerings, strategize sales approaches, and ensure customer retention and growth of assigned accounts
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Account Executive Defense, Public Germany
Account Executive Defense, Public Germany
Pure Storage Germany GmbH
Frankfurt am Main
Teilweise Home-Office
You'll partner closely with Presales, Channels/Alliances, Marketing, and Customer Success to win strategic programs and deliver measurable outcomes in cyber resilience, AI/analytics, data modernization, and hybrid cloud. * Orchestrate cross-functional deal teams (SE/FSA, Partner Technical Managers, Services) to achieve a clear technical and business win. * Develop executive relationships across end customers and the partner ecosystem (SIs/defense primes/service providers). * Contribute market feedback to Product and Leadership; represent customer needs and mission context. For more on this, contact us at if you're invited to an interview.
You'll partner closely with Presales, Channels/Alliances, Marketing, and Customer Success to win strategic programs and deliver measurable outcomes in cyber resilience, AI/analytics, data modernization, and hybrid cloud. * Orchestrate cross-functional deal teams (SE/FSA, Partner Technical Managers, Services) to achieve a clear technical and business win. * Develop executive relationships across end customers and the partner ecosystem (SIs/defense primes/service providers). * Contribute market feedback to Product and Leadership; represent customer needs and mission context. For more on this, contact us at if you're invited to an interview.
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In short, this means we constantly seek to understand the best for our customers, we go beyond completion in our work, we strive for excellence with intensity, and we embrace candid communication. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations-resulting in better growth and superior customer experiences. We are looking for an Enterprise Account Executive, to work with major life sciences & supply chain customers across DACH. You will be in charge driving major enterprise accounts, establishing relationships and providing direct touch across all levels of the end customer, engaging with the top partners. Your ability to penetrate new customers and organizations within your assigned accounts is essential to your being successful in this role.
In short, this means we constantly seek to understand the best for our customers, we go beyond completion in our work, we strive for excellence with intensity, and we embrace candid communication. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations-resulting in better growth and superior customer experiences. We are looking for an Enterprise Account Executive, to work with major life sciences & supply chain customers across DACH. You will be in charge driving major enterprise accounts, establishing relationships and providing direct touch across all levels of the end customer, engaging with the top partners. Your ability to penetrate new customers and organizations within your assigned accounts is essential to your being successful in this role.
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Gesamtverantwortung für den Customer Service einschließlich fachlicher und disziplinarischer Führung sowie Qualifizierung des Teams
Gesamtverantwortung für den Customer Service einschließlich fachlicher und disziplinarischer Führung sowie Qualifizierung des Teams
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Customer Service Manager (m/w/d) Frontoffice, Salon, Germany
Customer Service Manager (m/w/d) Frontoffice, Salon, Germany
Kao Germany GmbH
Darmstadt
Teilweise Home-Office
Als Manager (m/w/d) des Customer Service tragen Sie die Verantwortung für den Bereich des Frontoffice für das Salon-Geschäft Deutschland mit Sitz in Darmstadt. Darüber hinaus ist das Ziel die Weiterentwicklung des Customer Service- Teams und der Customer Service Funktion zu einem zentralen strategischen Erfolgsfaktor. * Mitwirkung in Projekten mit Bezug zu Customer-Service-Themen (z. B. Prozessoptimierung, Digitalisierung, Systemeinführungen).
Als Manager (m/w/d) des Customer Service tragen Sie die Verantwortung für den Bereich des Frontoffice für das Salon-Geschäft Deutschland mit Sitz in Darmstadt. Darüber hinaus ist das Ziel die Weiterentwicklung des Customer Service- Teams und der Customer Service Funktion zu einem zentralen strategischen Erfolgsfaktor. * Mitwirkung in Projekten mit Bezug zu Customer-Service-Themen (z. B. Prozessoptimierung, Digitalisierung, Systemeinführungen).
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Sie übernehmen die fachliche und disziplinarische Führung des nationalen Customer Service Teams und sorgen für eine motivierte und zielorientierte Zusammenarbeit.
Sie übernehmen die fachliche und disziplinarische Führung des nationalen Customer Service Teams und sorgen für eine motivierte und zielorientierte Zusammenarbeit.
Customer Journey, regulatorische Anforderungen und Projektverantwortung sind genau Dein Ding? * Wir stehen für eine exzellente Customer Experience und mit Dir an Bord wird sie noch besser. Du übernimmst die End-to-End-Verantwortung für unsere Kundendatenprojekte und sorgst für reibungslose Abläufe entlang der gesamten Customer Journey. * Und natürlich bist Du jederzeit am Puls des Markts, identifizierst nützliche technologische Innovationen und bringst diese effektiv in bestehende Prozesse und Customer Journeys ein, damit wir Effizienz, Compliance, Qualität und Kundenzufriedenheit aufs nächste Level bringen. * Fundierte Kenntnisse in der Prozessanalyse, im Customer Journey Design sowie in Business Analyse
Customer Journey, regulatorische Anforderungen und Projektverantwortung sind genau Dein Ding? * Wir stehen für eine exzellente Customer Experience und mit Dir an Bord wird sie noch besser. Du übernimmst die End-to-End-Verantwortung für unsere Kundendatenprojekte und sorgst für reibungslose Abläufe entlang der gesamten Customer Journey. * Und natürlich bist Du jederzeit am Puls des Markts, identifizierst nützliche technologische Innovationen und bringst diese effektiv in bestehende Prozesse und Customer Journeys ein, damit wir Effizienz, Compliance, Qualität und Kundenzufriedenheit aufs nächste Level bringen. * Fundierte Kenntnisse in der Prozessanalyse, im Customer Journey Design sowie in Business Analyse
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Teamlead Customer Service Center + SAP SD User m/w/d
Teamlead Customer Service Center + SAP SD User m/w/d
RUCOINX Druckfarben, A. M. Ramp & Co. GmbH
Eppstein
Ziel- und ergebnisorientierte Führung und Weiterentwicklung der Abteilung Customer Service Center * Optimierung und Steuerung von Arbeitsabläufen und Prozessen, um die Zielerreichung im Customer Service Center sicherzustellen * Kaufmännische Ausbildung (Industrie, Groß- und Außenhandel) m/w/d mit fachspezifischer Weiterbildung im Customer Service oder vergleichbare Qualifikation
Ziel- und ergebnisorientierte Führung und Weiterentwicklung der Abteilung Customer Service Center * Optimierung und Steuerung von Arbeitsabläufen und Prozessen, um die Zielerreichung im Customer Service Center sicherzustellen * Kaufmännische Ausbildung (Industrie, Groß- und Außenhandel) m/w/d mit fachspezifischer Weiterbildung im Customer Service oder vergleichbare Qualifikation
Zur Verstärkung unseres Teams suchen wir für den Bereich Autohaus einen engagierten Customer Service Coordinator (m/w/d).
Zur Verstärkung unseres Teams suchen wir für den Bereich Autohaus einen engagierten Customer Service Coordinator (m/w/d).
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Du arbeitest gerne an der Schnittstelle zwischen Prozessen, Daten und Customer Experience? In dieser Position verantwortest du das operative Customer Retention & Renewal Program in der DACH-Region. * Du steuerst das DACH Customer Retention & Renewal Program und entwickelst es weiter. * Mehrjährige Erfahrung in Customer Service, CRM, Prozessmanagement oder einer angrenzenden Rolle.
Du arbeitest gerne an der Schnittstelle zwischen Prozessen, Daten und Customer Experience? In dieser Position verantwortest du das operative Customer Retention & Renewal Program in der DACH-Region. * Du steuerst das DACH Customer Retention & Renewal Program und entwickelst es weiter. * Mehrjährige Erfahrung in Customer Service, CRM, Prozessmanagement oder einer angrenzenden Rolle.
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Customer Service Coordinator (m/w/d) für den Bereich OPS-Germany & Central East
Customer Service Coordinator (m/w/d) für den Bereich OPS-Germany & Central East
Falken Tyre Europe GmbH
Offenbach
Teilweise Home-Office
Zur Verstärkung unseres Teams suchen wir für den Bereich OPS-Germany & Central East einen engagierten Customer Service Coordinator (m/w/d).
Zur Verstärkung unseres Teams suchen wir für den Bereich OPS-Germany & Central East einen engagierten Customer Service Coordinator (m/w/d).
Beliebte Jobs
- Customer Service Manager
- Customer Success Manager
- Customer Service Representative
- Customer Support
- Communication Coordinator
- Customer Service Agent
- Customer Experience Manager
- Customer Services
- Customer Success Management
- Customer Success
- Relationship Manager
- Customer Service
- Customer Care Agent
- Leiter Customer Service
- Customer Care Manager
- Customer Relationship Manager