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As a Lead - Client Success Manager reporting to of CSM, you'll play a critical role in contributing to a mature and high-performing customer success management function, driving continuous improvement and excellence. * Continuously seek ways to enhance Customer Success services while understanding customer needs and accelerating adoption growth. * Extensive expertise in Customer Success, Account Management, or Professional Services within leading Consulting or SaaS environments. * Tech-savvy with hands-on experience in top Customer Success platforms (Salesforce, Planhat, Gainsight, Power BI, ChurnZero) and a solid grasp of software development life cycles. * Nasdaq Germany GmbH * Germany - Frankfurt - Hesse * Feste Anstellung * Vollzeit - Sei einer der ersten Bewerber - Key Responsibilities * Serve as the primary point of contact for customers in Europe, ensuring strong engagement and alignment with their ...
As a Lead - Client Success Manager reporting to of CSM, you'll play a critical role in contributing to a mature and high-performing customer success management function, driving continuous improvement and excellence. * Continuously seek ways to enhance Customer Success services while understanding customer needs and accelerating adoption growth. * Extensive expertise in Customer Success, Account Management, or Professional Services within leading Consulting or SaaS environments. * Tech-savvy with hands-on experience in top Customer Success platforms (Salesforce, Planhat, Gainsight, Power BI, ChurnZero) and a solid grasp of software development life cycles. * Nasdaq Germany GmbH * Germany - Frankfurt - Hesse * Feste Anstellung * Vollzeit - Sei einer der ersten Bewerber - Key Responsibilities * Serve as the primary point of contact for customers in Europe, ensuring strong engagement and alignment with their ...