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Beliebte Jobs
- Customer Success Manager
- Customer Service Representative
- Kommunikation
- Customer Service Consultant
- Customer Support
- Praktikum Kommunikation
- Editorial
- Digital Media Manager
- Customer Service
- Online Redakteur
- Customer Relations Manager
- Community Manager
- Customer Care Manager
- Category Manager
- Texter
- Communication
Standorte
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- Schwarzwald
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- Franken
- Nordbaden
32 Treffer für Client Experience Manager Jobs in Süddeutschland im Umkreis von 30 km
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Schnelle Bewerbung
Mehrjährige Erfahrung in Customer Experience, Online-Marketing oder digitalen Vertriebsprozessen
Mehrjährige Erfahrung in Customer Experience, Online-Marketing oder digitalen Vertriebsprozessen
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Du bringst 1-3 Jahre Berufserfahrung im Bereich Customer Experience, Customer Care oder Kundenservice mit, idealerweise bei einem Unternehmen mit starkem Wachstum
Du bringst 1-3 Jahre Berufserfahrung im Bereich Customer Experience, Customer Care oder Kundenservice mit, idealerweise bei einem Unternehmen mit starkem Wachstum
Dann unterstütze uns ab sofort als Customer Experience Manager (m/w/d) * Du bringst 1-3 Jahre Berufserfahrung im Bereich Customer Experience, Customer Care oder Kundenservice mit, idealerweise bei einem Unternehmen mit starkem Wachstum
Dann unterstütze uns ab sofort als Customer Experience Manager (m/w/d) * Du bringst 1-3 Jahre Berufserfahrung im Bereich Customer Experience, Customer Care oder Kundenservice mit, idealerweise bei einem Unternehmen mit starkem Wachstum
Noch nichts dabei? Es gibt 29 weitere Jobs, die zu deiner Suche passen könnten
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Senior Prozessmanager / Customer Experience Manager (m/w/d)
Senior Prozessmanager / Customer Experience Manager (m/w/d)
HAHN+KOLB Werkzeuge GmbH
Ludwigsburg
Teilweise Home-Office
Aufbau, Weiterentwicklung und Sicherstellung einer konsistenten Customer Experience über alle Touchpoints hinweg * Mehrjährige Berufserfahrung im Prozessmanagement, Customer-Experience-Management oder in Transformationsprojekten
Aufbau, Weiterentwicklung und Sicherstellung einer konsistenten Customer Experience über alle Touchpoints hinweg * Mehrjährige Berufserfahrung im Prozessmanagement, Customer-Experience-Management oder in Transformationsprojekten
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Als AI Customer Experience Manager (w/m/d) sind Sie der Architekt unserer nächsten Generation von Kundenschnittstellen. * Qualifikation: Sie verfügen über ein abgeschlossenes Studium mit thematisch passendem Schwerpunkt wie Marketing, Psychologie, (Wirtschafts-)Informatik oder eine vergleichbare Qualifikation mit fundierter Erfahrung im Bereich Digital Customer Experience oder E-Commerce.
Als AI Customer Experience Manager (w/m/d) sind Sie der Architekt unserer nächsten Generation von Kundenschnittstellen. * Qualifikation: Sie verfügen über ein abgeschlossenes Studium mit thematisch passendem Schwerpunkt wie Marketing, Psychologie, (Wirtschafts-)Informatik oder eine vergleichbare Qualifikation mit fundierter Erfahrung im Bereich Digital Customer Experience oder E-Commerce.
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Strategic Customer Partnerships Manager (m/f/d)
Strategic Customer Partnerships Manager (m/f/d)
TWT GmbH Science & Innovation
Stuttgart, München, Ingolstadt
Teilweise Home-Office
Schnelle Bewerbung
As a Strategic Customer Partnerships Manager, you will work at the intersection of industry, research, and innovation. * Excellent university degree with a PhD or postdoctoral research experience in a relevant discipline
As a Strategic Customer Partnerships Manager, you will work at the intersection of industry, research, and innovation. * Excellent university degree with a PhD or postdoctoral research experience in a relevant discipline
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Abteilungsleiter/ Executive Director (m/w/d) Kundenbetreuung für unsere Eigen- & Partnerveranstaltungen
Abteilungsleiter/ Executive Director (m/w/d) Kundenbetreuung für unsere Eigen- & Partnerveranstaltungen
NürnbergMesse GmbH
Nürnberg
Teilweise Home-Office
Schnelle Bewerbung
Mehrjährige Berufserfahrung (in etwa 7 bis 10 Jahre) im Bereich Kundenbetreuung oder Customer Experience, idealerweise im Veranstaltungs- oder Dienstleistungsumfeld
Mehrjährige Berufserfahrung (in etwa 7 bis 10 Jahre) im Bereich Kundenbetreuung oder Customer Experience, idealerweise im Veranstaltungs- oder Dienstleistungsumfeld
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Customer Relationship Manager - Vernetzte Energiewelt (w/m/d)
Customer Relationship Manager - Vernetzte Energiewelt (w/m/d)
EnBW Energie Baden-Württemberg AG
Karlsruhe
Teilweise Home-Office
Anschreiben nicht erforderlich
Als Customer Relationship Manager*in entwickelst du Cross- und Upselling-Maßnahmen, um unsere Bestandskund*innen und Interessent*innen für die Angebote der vernetzten Energiewelt der EnBW zu gewinnen. * Du bist vertraut mit Tools rund um Customer Data Platforms, Marketing Automation, Customer Engagement oder Experience Orchestration, wie BSI Suite, Salesforce, Airship, Hightouch, Braze oder Medallia Experience Orchestration. Der Fokus liegt auf der Entwicklung und Befähigung der CX- und CRM-Manager*innen, um durch gezielte Kundenansprache und exzellente Serviceerfahrungen nachhaltig zu überzeugen.
Als Customer Relationship Manager*in entwickelst du Cross- und Upselling-Maßnahmen, um unsere Bestandskund*innen und Interessent*innen für die Angebote der vernetzten Energiewelt der EnBW zu gewinnen. * Du bist vertraut mit Tools rund um Customer Data Platforms, Marketing Automation, Customer Engagement oder Experience Orchestration, wie BSI Suite, Salesforce, Airship, Hightouch, Braze oder Medallia Experience Orchestration. Der Fokus liegt auf der Entwicklung und Befähigung der CX- und CRM-Manager*innen, um durch gezielte Kundenansprache und exzellente Serviceerfahrungen nachhaltig zu überzeugen.
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Customer Service & Digital Transformation Coordinator (m/w/d)
Customer Service & Digital Transformation Coordinator (m/w/d)
ONSKINERY GmbH & Co. KG
Pleinfeld, Home-Office
Teilweise Home-Office
Schnelle Bewerbung
Analyse von KPIs und Kundenfeedback zur kontinuierlichen Verbesserung unserer Customer Experience
Analyse von KPIs und Kundenfeedback zur kontinuierlichen Verbesserung unserer Customer Experience
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Director Customer Leadership / Professional Services
Director Customer Leadership / Professional Services
Adobe Systems Europe Limited
Munich, Bavaria, Germany
Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. As one of the world's most innovative software companies whose products touch billions of people around the world, Adobe empowers everyone, everywhere to imagine, create, and bring any digital experience to life. From creators and students to small businesses, global enterprises, and nonprofit organizations — customers choose Adobe products to ideate, collaborate, be more productive, drive business growth, and build remarkable experiences. Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences.
Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. As one of the world's most innovative software companies whose products touch billions of people around the world, Adobe empowers everyone, everywhere to imagine, create, and bring any digital experience to life. From creators and students to small businesses, global enterprises, and nonprofit organizations — customers choose Adobe products to ideate, collaborate, be more productive, drive business growth, and build remarkable experiences. Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences.
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Du bist Teil des Customer Service Leadership Teams und arbeitest gemeinsam mit den anderen an einer herausragenden Customer Experience und bringst teamübergreifende Verbesserungsansätze ein.
Du bist Teil des Customer Service Leadership Teams und arbeitest gemeinsam mit den anderen an einer herausragenden Customer Experience und bringst teamübergreifende Verbesserungsansätze ein.
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Sales Manager - CRM / B2B / Kundenorientierung (m/w/d)
Sales Manager - CRM / B2B / Kundenorientierung (m/w/d)
Wawibox (caprimed GmbH)
Heidelberg
Teilweise Home-Office
Schnelle Bewerbung
In enger Abstimmung mit Produkt- und Marketingteams teilst du wertvolle Kundenfeedbacks und trägst so direkt zur Optimierung der User-Experience bei.
In enger Abstimmung mit Produkt- und Marketingteams teilst du wertvolle Kundenfeedbacks und trägst so direkt zur Optimierung der User-Experience bei.
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Specialist Intensive Care (m/w/d) Kundenbetreuung & Key Account Prozesse
Specialist Intensive Care (m/w/d) Kundenbetreuung & Key Account Prozesse
Culligan Deutschland GmbH
Bietigheim-Bissingen
Teilweise Home-Office
Schnelle Bewerbung
Ausgeprägte Kundenorientierung sowie ein starkes Bewusstsein für eine positive Customer Experience
Ausgeprägte Kundenorientierung sowie ein starkes Bewusstsein für eine positive Customer Experience
NEU
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Key Account Service and Customer Projects Specialist (f/m/d)
Key Account Service and Customer Projects Specialist (f/m/d)
CERATIZIT Deutschland GmbH
Kempten
Teilweise Home-Office
Professional experience in international customer service or project management desirable * Confident use of MS Office and ideally experience with ERP systems (SAP)
Professional experience in international customer service or project management desirable * Confident use of MS Office and ideally experience with ERP systems (SAP)
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Head of Client Creative Services (Graphics / PPT Support) (m/f/d)
Head of Client Creative Services (Graphics / PPT Support) (m/f/d)
Simon-Kucher
Berlin, Bonn, Köln, Frankfurt am Main, Hamburg, München
Teilweise Home-Office
With over 40 years of monetization experience, we are recognized as the world's leading commercial growth and . We are looking for an experienced, analytical, and performance-oriented leader to head our global Client Creative (Graphic / PPT Support) Service function. This role is responsible for scaling our operating model further, optimizing processes and structures, improving service quality, and enabling efficient global Client Creative (Graphic / PPT Support) delivery across regions within a fast-paced consulting environment. The successful candidate will lead the ongoing transformation of Client Creative from a design-focused support function into a globally managed, performance-driven service organization, establishing clear governance, KPIs, resource planning, and technology-enabled workflows with measurable business impact.
With over 40 years of monetization experience, we are recognized as the world's leading commercial growth and . We are looking for an experienced, analytical, and performance-oriented leader to head our global Client Creative (Graphic / PPT Support) Service function. This role is responsible for scaling our operating model further, optimizing processes and structures, improving service quality, and enabling efficient global Client Creative (Graphic / PPT Support) delivery across regions within a fast-paced consulting environment. The successful candidate will lead the ongoing transformation of Client Creative from a design-focused support function into a globally managed, performance-driven service organization, establishing clear governance, KPIs, resource planning, and technology-enabled workflows with measurable business impact.
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Schnelle Bewerbung
Our corporate group, with over 100 years of experience, is one of the leading companies in the automotive industry. * Proven experience in automotive/OEM or B2B commercial roles (Key Account, Sales, Business Development) * Strong negotiation skills and experience with pricing, contracts, and RFQs * Analytical mindset with experience using data, forecasts, and KPIs * Leadership experience in building and developing teams (preferred for senior roles)
Our corporate group, with over 100 years of experience, is one of the leading companies in the automotive industry. * Proven experience in automotive/OEM or B2B commercial roles (Key Account, Sales, Business Development) * Strong negotiation skills and experience with pricing, contracts, and RFQs * Analytical mindset with experience using data, forecasts, and KPIs * Leadership experience in building and developing teams (preferred for senior roles)
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Anschreiben nicht erforderlich
As Junior Key Account Manager (f/m/d), you are part of the Global Key Account Management Team for the DACH region. You will build up an industry/expert focus and bring in knowledge of a particular industry or other valuable professional experience. * Experiences within the Online Marketing/ Performance Marketing industry * Experience with business intelligence tools, reports and processes, is a plus * Proactive client consulting and regular attendance of client meetings * Building up a solid network within the client's organisation * Creating and managing client related budgets * Consulting of clients according to the defined SLAs - We welcome all backgrounds, identities, and experiences.
As Junior Key Account Manager (f/m/d), you are part of the Global Key Account Management Team for the DACH region. You will build up an industry/expert focus and bring in knowledge of a particular industry or other valuable professional experience. * Experiences within the Online Marketing/ Performance Marketing industry * Experience with business intelligence tools, reports and processes, is a plus * Proactive client consulting and regular attendance of client meetings * Building up a solid network within the client's organisation * Creating and managing client related budgets * Consulting of clients according to the defined SLAs - We welcome all backgrounds, identities, and experiences.
Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Working within Adobe Consulting the Project Manager will work directly with our customers and system integration partners to initiate and lead their digital marketing and transformation projects using the Adobe Marketing and Commerce Solutions. * Project communication to client and/or partner and internally within Adobe * Work with other Adobe teams to provide customer with the One Adobe experience
Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Working within Adobe Consulting the Project Manager will work directly with our customers and system integration partners to initiate and lead their digital marketing and transformation projects using the Adobe Marketing and Commerce Solutions. * Project communication to client and/or partner and internally within Adobe * Work with other Adobe teams to provide customer with the One Adobe experience
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Experience in customer service or other client-facing roles within a B2B environment - As a Customer Service Manager, you play a key role in helping our national and international customers get the most out of our Onventis Platform. By handling queries via our portal, resolving standard issues independently, and collaborating with on more complex cases, you ensure a smooth and positive customer experience. Your work directly impacts customer satisfaction, trust, and long-term relationships with our clients. As a Customer Service Manager, you ensure customers successfully use our platform by delivering responsive support, practical guidance, and continuously improving the quality of our service. Your Experience and Skills * Experience with Supplier support * Experience with OCI, EDI or OpenTrans * Experience with knowledge management, ticketing or CRM tools
Experience in customer service or other client-facing roles within a B2B environment - As a Customer Service Manager, you play a key role in helping our national and international customers get the most out of our Onventis Platform. By handling queries via our portal, resolving standard issues independently, and collaborating with on more complex cases, you ensure a smooth and positive customer experience. Your work directly impacts customer satisfaction, trust, and long-term relationships with our clients. As a Customer Service Manager, you ensure customers successfully use our platform by delivering responsive support, practical guidance, and continuously improving the quality of our service. Your Experience and Skills * Experience with Supplier support * Experience with OCI, EDI or OpenTrans * Experience with knowledge management, ticketing or CRM tools
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Schnelle Bewerbung
About the Role As a Strategic Customer Success Manager, you will be the commercial and strategic lead for a dedicated cohort of customers. * Scale & Innovation: Leverage automation and CS best practices to manage your portfolio efficiently, ensuring a high-touch experience through one-to-many strategies where appropriate. Direct experience or a deep understanding of CFD, FEA, or Thermal Analysis is highly preferred. * The Experience: 5+ years in a high-growth SaaS environment, specifically in a technical customer-facing role (CSM, Account Management, or Technical Account Management).
About the Role As a Strategic Customer Success Manager, you will be the commercial and strategic lead for a dedicated cohort of customers. * Scale & Innovation: Leverage automation and CS best practices to manage your portfolio efficiently, ensuring a high-touch experience through one-to-many strategies where appropriate. Direct experience or a deep understanding of CFD, FEA, or Thermal Analysis is highly preferred. * The Experience: 5+ years in a high-growth SaaS environment, specifically in a technical customer-facing role (CSM, Account Management, or Technical Account Management).
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Schnelle Bewerbung
Role Purpose: Are you passionate about creating exceptional customer experiences and delivering impactful marketing solutions? As a Customer Success Manager, you will play a critical role in supporting our business. This dynamic position combines marketing expertise with customer success, ensuring our clients and receive outstanding value through tailored digital media campaigns, insightful content, and innovative solutions. Working closely with the and marketing/customer success teams , as well as ( and ) and the broader international team, you will lead initiatives that engage our audience, strengthen client relationships, and drive business growth. Customer Experience * Marketing Experience: 1-3 years in digital marketing or related roles.
Role Purpose: Are you passionate about creating exceptional customer experiences and delivering impactful marketing solutions? As a Customer Success Manager, you will play a critical role in supporting our business. This dynamic position combines marketing expertise with customer success, ensuring our clients and receive outstanding value through tailored digital media campaigns, insightful content, and innovative solutions. Working closely with the and marketing/customer success teams , as well as ( and ) and the broader international team, you will lead initiatives that engage our audience, strengthen client relationships, and drive business growth. Customer Experience * Marketing Experience: 1-3 years in digital marketing or related roles.
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Customer Network Manager, Rare Bone & Endocrine Disorders
Customer Network Manager, Rare Bone & Endocrine Disorders
Alexion Pharma Germany GmbH
Germany - Munich
Prior experience as either KAM, MSL, KOL manager, Customer Network Manager, Though Leader Liaison or similar role - As a Customer Network Manager you work as a field based marketing team member. * Minimum 5 years Biotechnology/Pharmaceutical experience preferably in the specialized or orphan diseases area * Experience and KOL contacts within Bone & Endocrine Disorders would be ideal
Prior experience as either KAM, MSL, KOL manager, Customer Network Manager, Though Leader Liaison or similar role - As a Customer Network Manager you work as a field based marketing team member. * Minimum 5 years Biotechnology/Pharmaceutical experience preferably in the specialized or orphan diseases area * Experience and KOL contacts within Bone & Endocrine Disorders would be ideal
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Schnelle Bewerbung
You actively contribute to improving the customer experience in a fast-growing, dynamic company. * You have several years of experience in CRM, email, or lifecycle marketing, ideally within an e-commerce or DTC environment. * You have experience analyzing and optimizing CRM campaigns based on key performance metrics (e.g., open rate, CTR, conversion rate, CLV). * Experience with CRM or marketing automation tools, as well as A/B testing and segmentation, is a plus.
You actively contribute to improving the customer experience in a fast-growing, dynamic company. * You have several years of experience in CRM, email, or lifecycle marketing, ideally within an e-commerce or DTC environment. * You have experience analyzing and optimizing CRM campaigns based on key performance metrics (e.g., open rate, CTR, conversion rate, CLV). * Experience with CRM or marketing automation tools, as well as A/B testing and segmentation, is a plus.
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Department Head of Customer Excellence (Customer Success & Service / AMS) (m/w/d)
Department Head of Customer Excellence (Customer Success & Service / AMS) (m/w/d)
Fink IT-Solutions GmbH & Co KG
Würzburg
Teilweise Home-Office
Schnelle Bewerbung
End-to-End Verantwortung für Customer Success & Service Experience
End-to-End Verantwortung für Customer Success & Service Experience
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Das beste und effizienteste Logistik- und Technologie-Netzwerk Europas aufzubauen – und damit eine Customer Experience zu schaffen, die Kunden europaweit begeistert.
Das beste und effizienteste Logistik- und Technologie-Netzwerk Europas aufzubauen – und damit eine Customer Experience zu schaffen, die Kunden europaweit begeistert.