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23 Treffer für Client Experience Manager Jobs in Bayern im Umkreis von 30 km
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Du bringst 1-3 Jahre Berufserfahrung im Bereich Customer Experience, Customer Care oder Kundenservice mit, idealerweise bei einem Unternehmen mit starkem Wachstum
Du bringst 1-3 Jahre Berufserfahrung im Bereich Customer Experience, Customer Care oder Kundenservice mit, idealerweise bei einem Unternehmen mit starkem Wachstum
Dann unterstütze uns ab sofort als Customer Experience Manager (m/w/d) * Du bringst 1-3 Jahre Berufserfahrung im Bereich Customer Experience, Customer Care oder Kundenservice mit, idealerweise bei einem Unternehmen mit starkem Wachstum
Dann unterstütze uns ab sofort als Customer Experience Manager (m/w/d) * Du bringst 1-3 Jahre Berufserfahrung im Bereich Customer Experience, Customer Care oder Kundenservice mit, idealerweise bei einem Unternehmen mit starkem Wachstum
Noch nichts dabei? Es gibt 21 weitere Jobs, die zu deiner Suche passen könnten
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Als AI Customer Experience Manager (w/m/d) sind Sie der Architekt unserer nächsten Generation von Kundenschnittstellen. * Qualifikation: Sie verfügen über ein abgeschlossenes Studium mit thematisch passendem Schwerpunkt wie Marketing, Psychologie, (Wirtschafts-)Informatik oder eine vergleichbare Qualifikation mit fundierter Erfahrung im Bereich Digital Customer Experience oder E-Commerce.
Als AI Customer Experience Manager (w/m/d) sind Sie der Architekt unserer nächsten Generation von Kundenschnittstellen. * Qualifikation: Sie verfügen über ein abgeschlossenes Studium mit thematisch passendem Schwerpunkt wie Marketing, Psychologie, (Wirtschafts-)Informatik oder eine vergleichbare Qualifikation mit fundierter Erfahrung im Bereich Digital Customer Experience oder E-Commerce.
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Abteilungsleiter/ Executive Director (m/w/d) Kundenbetreuung für unsere Eigen- & Partnerveranstaltungen
Abteilungsleiter/ Executive Director (m/w/d) Kundenbetreuung für unsere Eigen- & Partnerveranstaltungen
NürnbergMesse GmbH
Nürnberg
Teilweise Home-Office
Schnelle Bewerbung
Mehrjährige Berufserfahrung (in etwa 7 bis 10 Jahre) im Bereich Kundenbetreuung oder Customer Experience, idealerweise im Veranstaltungs- oder Dienstleistungsumfeld
Mehrjährige Berufserfahrung (in etwa 7 bis 10 Jahre) im Bereich Kundenbetreuung oder Customer Experience, idealerweise im Veranstaltungs- oder Dienstleistungsumfeld
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Strategic Customer Partnerships Manager (m/f/d)
Strategic Customer Partnerships Manager (m/f/d)
TWT GmbH Science & Innovation
Stuttgart, München, Ingolstadt
Teilweise Home-Office
Schnelle Bewerbung
As a Strategic Customer Partnerships Manager, you will work at the intersection of industry, research, and innovation. * Excellent university degree with a PhD or postdoctoral research experience in a relevant discipline
As a Strategic Customer Partnerships Manager, you will work at the intersection of industry, research, and innovation. * Excellent university degree with a PhD or postdoctoral research experience in a relevant discipline
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Customer Service & Digital Transformation Coordinator (m/w/d)
Customer Service & Digital Transformation Coordinator (m/w/d)
ONSKINERY GmbH & Co. KG
Pleinfeld, Home-Office
Teilweise Home-Office
Schnelle Bewerbung
Analyse von KPIs und Kundenfeedback zur kontinuierlichen Verbesserung unserer Customer Experience
Analyse von KPIs und Kundenfeedback zur kontinuierlichen Verbesserung unserer Customer Experience
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Director Customer Leadership / Professional Services
Director Customer Leadership / Professional Services
Adobe Systems Europe Limited
Munich, Bavaria, Germany
Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. As one of the world's most innovative software companies whose products touch billions of people around the world, Adobe empowers everyone, everywhere to imagine, create, and bring any digital experience to life. From creators and students to small businesses, global enterprises, and nonprofit organizations — customers choose Adobe products to ideate, collaborate, be more productive, drive business growth, and build remarkable experiences. Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences.
Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. As one of the world's most innovative software companies whose products touch billions of people around the world, Adobe empowers everyone, everywhere to imagine, create, and bring any digital experience to life. From creators and students to small businesses, global enterprises, and nonprofit organizations — customers choose Adobe products to ideate, collaborate, be more productive, drive business growth, and build remarkable experiences. Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences.
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Du bist Teil des Customer Service Leadership Teams und arbeitest gemeinsam mit den anderen Leads an einer herausragenden Customer Experience und bringst teamübergreifende Verbesserungsansätze ein.
Du bist Teil des Customer Service Leadership Teams und arbeitest gemeinsam mit den anderen Leads an einer herausragenden Customer Experience und bringst teamübergreifende Verbesserungsansätze ein.
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Key Account Service and Customer Projects Specialist (f/m/d)
Key Account Service and Customer Projects Specialist (f/m/d)
CERATIZIT Deutschland GmbH
Kempten
Teilweise Home-Office
Professional experience in international customer service or project management desirable * Confident use of MS Office and ideally experience with ERP systems (SAP)
Professional experience in international customer service or project management desirable * Confident use of MS Office and ideally experience with ERP systems (SAP)
NEU
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Head of Client Creative Services (Graphics / PPT Support) (m/f/d)
Head of Client Creative Services (Graphics / PPT Support) (m/f/d)
Simon-Kucher
Berlin, Bonn, Köln, Frankfurt am Main, Hamburg, München
Teilweise Home-Office
With over 40 years of monetization experience, we are recognized as the world's leading commercial growth and . We are looking for an experienced, analytical, and performance-oriented leader to head our global Client Creative (Graphic / PPT Support) Service function. This role is responsible for scaling our operating model further, optimizing processes and structures, improving service quality, and enabling efficient global Client Creative (Graphic / PPT Support) delivery across regions within a fast-paced consulting environment. The successful candidate will lead the ongoing transformation of Client Creative from a design-focused support function into a globally managed, performance-driven service organization, establishing clear governance, KPIs, resource planning, and technology-enabled workflows with measurable business impact.
With over 40 years of monetization experience, we are recognized as the world's leading commercial growth and . We are looking for an experienced, analytical, and performance-oriented leader to head our global Client Creative (Graphic / PPT Support) Service function. This role is responsible for scaling our operating model further, optimizing processes and structures, improving service quality, and enabling efficient global Client Creative (Graphic / PPT Support) delivery across regions within a fast-paced consulting environment. The successful candidate will lead the ongoing transformation of Client Creative from a design-focused support function into a globally managed, performance-driven service organization, establishing clear governance, KPIs, resource planning, and technology-enabled workflows with measurable business impact.
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Schnelle Bewerbung
Our corporate group, with over 100 years of experience, is one of the leading companies in the automotive industry. * Proven experience in automotive/OEM or B2B commercial roles (Key Account, Sales, Business Development) * Strong negotiation skills and experience with pricing, contracts, and RFQs * Analytical mindset with experience using data, forecasts, and KPIs * Leadership experience in building and developing teams (preferred for senior roles)
Our corporate group, with over 100 years of experience, is one of the leading companies in the automotive industry. * Proven experience in automotive/OEM or B2B commercial roles (Key Account, Sales, Business Development) * Strong negotiation skills and experience with pricing, contracts, and RFQs * Analytical mindset with experience using data, forecasts, and KPIs * Leadership experience in building and developing teams (preferred for senior roles)
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As Junior Key Account Manager (f/m/d), you are part of the Global Key Account Management Team for the DACH region. You will build up an industry/expert focus and bring in knowledge of a particular industry or other valuable professional experience. * Experiences within the Online Marketing/ Performance Marketing industry * Experience with business intelligence tools, reports and processes, is a plus * Proactive client consulting and regular attendance of client meetings * Building up a solid network within the client's organisation * Creating and managing client related budgets * Consulting of clients according to the defined SLAs - We welcome all backgrounds, identities, and experiences.
As Junior Key Account Manager (f/m/d), you are part of the Global Key Account Management Team for the DACH region. You will build up an industry/expert focus and bring in knowledge of a particular industry or other valuable professional experience. * Experiences within the Online Marketing/ Performance Marketing industry * Experience with business intelligence tools, reports and processes, is a plus * Proactive client consulting and regular attendance of client meetings * Building up a solid network within the client's organisation * Creating and managing client related budgets * Consulting of clients according to the defined SLAs - We welcome all backgrounds, identities, and experiences.
Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Working within Adobe Consulting the Project Manager will work directly with our customers and system integration partners to initiate and lead their digital marketing and transformation projects using the Adobe Marketing and Commerce Solutions. * Project communication to client and/or partner and internally within Adobe * Work with other Adobe teams to provide customer with the One Adobe experience
Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Working within Adobe Consulting the Project Manager will work directly with our customers and system integration partners to initiate and lead their digital marketing and transformation projects using the Adobe Marketing and Commerce Solutions. * Project communication to client and/or partner and internally within Adobe * Work with other Adobe teams to provide customer with the One Adobe experience
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Customer Network Manager, Rare Bone & Endocrine Disorders
Customer Network Manager, Rare Bone & Endocrine Disorders
Alexion Pharma Germany GmbH
Germany - Munich
Prior experience as either KAM, MSL, KOL manager, Customer Network Manager, Though Leader Liaison or similar role - As a Customer Network Manager you work as a field based marketing team member. * Minimum 5 years Biotechnology/Pharmaceutical experience preferably in the specialized or orphan diseases area * Experience and KOL contacts within Bone & Endocrine Disorders would be ideal
Prior experience as either KAM, MSL, KOL manager, Customer Network Manager, Though Leader Liaison or similar role - As a Customer Network Manager you work as a field based marketing team member. * Minimum 5 years Biotechnology/Pharmaceutical experience preferably in the specialized or orphan diseases area * Experience and KOL contacts within Bone & Endocrine Disorders would be ideal
NEU
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Schnelle Bewerbung
You actively contribute to improving the customer experience in a fast-growing, dynamic company. * You have several years of experience in CRM, email, or lifecycle marketing, ideally within an e-commerce or DTC environment. * You have experience analyzing and optimizing CRM campaigns based on key performance metrics (e.g., open rate, CTR, conversion rate, CLV). * Experience with CRM or marketing automation tools, as well as A/B testing and segmentation, is a plus.
You actively contribute to improving the customer experience in a fast-growing, dynamic company. * You have several years of experience in CRM, email, or lifecycle marketing, ideally within an e-commerce or DTC environment. * You have experience analyzing and optimizing CRM campaigns based on key performance metrics (e.g., open rate, CTR, conversion rate, CLV). * Experience with CRM or marketing automation tools, as well as A/B testing and segmentation, is a plus.
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Department Head of Customer Excellence (Customer Success & Service / AMS) (m/w/d)
Department Head of Customer Excellence (Customer Success & Service / AMS) (m/w/d)
Fink IT-Solutions GmbH & Co KG
Würzburg
Teilweise Home-Office
Schnelle Bewerbung
End-to-End Verantwortung für Customer Success & Service Experience
End-to-End Verantwortung für Customer Success & Service Experience
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Schnelle Bewerbung
Als Teil unseres Customer-Experience-Teams planst, steuerst und verbesserst du unsere CRM- und Loyalty-Strategien – immer mit dem Ziel, die Kundenbindung, -zufriedenheit und -interaktion nachhaltig zu stärken.
Als Teil unseres Customer-Experience-Teams planst, steuerst und verbesserst du unsere CRM- und Loyalty-Strategien – immer mit dem Ziel, die Kundenbindung, -zufriedenheit und -interaktion nachhaltig zu stärken.
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As a Senior Strategic Customer Success Manager (m/f/d) at Workpath, you will be responsible for a designated set of customers, ensuring they maximize the value they receive from us. This means your role ranges from being a change consultant and strategy execution advisor to an account manager, enabling the transition of our customers to outcome-focused organizations. * You have at least 3 years of experience with knowledge around ideally * You have gained experience in areas such as strategy, strategy execution, organizational development, transformation
As a Senior Strategic Customer Success Manager (m/f/d) at Workpath, you will be responsible for a designated set of customers, ensuring they maximize the value they receive from us. This means your role ranges from being a change consultant and strategy execution advisor to an account manager, enabling the transition of our customers to outcome-focused organizations. * You have at least 3 years of experience with knowledge around ideally * You have gained experience in areas such as strategy, strategy execution, organizational development, transformation
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As our Senior CRM Manager you will drive retention strategies as a vital lever for our sustainable growth. * 4+ years of relevant CRM experience in a B2C environment, ideally with an app-based product * Experience working in small, lean teams where you are comfortable handling everything from high-level strategy to hands-on execution
As our Senior CRM Manager you will drive retention strategies as a vital lever for our sustainable growth. * 4+ years of relevant CRM experience in a B2C environment, ideally with an app-based product * Experience working in small, lean teams where you are comfortable handling everything from high-level strategy to hands-on execution
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Schnelle Bewerbung
About the Role As a Strategic Customer Success Manager, you will be the commercial and strategic lead for a dedicated cohort of customers. * Scale & Innovation: Leverage automation and CS best practices to manage your portfolio efficiently, ensuring a high-touch experience through one-to-many strategies where appropriate. Direct experience or a deep understanding of CFD, FEA, or Thermal Analysis is highly preferred. * The Experience: 5+ years in a high-growth SaaS environment, specifically in a technical customer-facing role (CSM, Account Management, or Technical Account Management).
About the Role As a Strategic Customer Success Manager, you will be the commercial and strategic lead for a dedicated cohort of customers. * Scale & Innovation: Leverage automation and CS best practices to manage your portfolio efficiently, ensuring a high-touch experience through one-to-many strategies where appropriate. Direct experience or a deep understanding of CFD, FEA, or Thermal Analysis is highly preferred. * The Experience: 5+ years in a high-growth SaaS environment, specifically in a technical customer-facing role (CSM, Account Management, or Technical Account Management).
Strategic Account Executive
Strategic Account Executive
Adobe Systems Europe Limited
Munich, Bavaria, Germany
Teilweise Home-Office
Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Chances are that every single one of those interactions, every single one of those experiences, was touched by an Adobe product. We are looking for an experienced Strategic Account Executive to manage some of our top installed based Insurance Key Accounts with focus on our Customer Experience Orchestration business (CXO). Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. * Lead the engagement with your clients, support a clear value framework, lead communications across c-level executives, and ...
Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Chances are that every single one of those interactions, every single one of those experiences, was touched by an Adobe product. We are looking for an experienced Strategic Account Executive to manage some of our top installed based Insurance Key Accounts with focus on our Customer Experience Orchestration business (CXO). Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. * Lead the engagement with your clients, support a clear value framework, lead communications across c-level executives, and ...
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Pre-Sales & Customer Success Manager (m/w/d)⎮AI SaaS Solutions
Pre-Sales & Customer Success Manager (m/w/d)⎮AI SaaS Solutions
rpc - The Retail Performance Company
München
Teilweise Home-Office
rpc – The Retail Performance Company ist das Beratungsunternehmen für den gesamten Weg zu einer kundenorientierten Transformation: von der kundenzentrischen Strategie, über Customer Experience Design, Data Analytics bis hin zu People Empowerment und Performance Management. Unterstützt wirst Du durch geschulte Führungskräfte, regelmäßige Happiness Checks und Ansprechpersonen, die ein offenes Ohr für Dich haben – inklusive unserer ausgebildeten Feelgood Managerin.
rpc – The Retail Performance Company ist das Beratungsunternehmen für den gesamten Weg zu einer kundenorientierten Transformation: von der kundenzentrischen Strategie, über Customer Experience Design, Data Analytics bis hin zu People Empowerment und Performance Management. Unterstützt wirst Du durch geschulte Führungskräfte, regelmäßige Happiness Checks und Ansprechpersonen, die ein offenes Ohr für Dich haben – inklusive unserer ausgebildeten Feelgood Managerin.
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Senior Director, Product Management- 1 Year Fixed Term Contract
Senior Director, Product Management- 1 Year Fixed Term Contract
Clarivate Analytics (Deutschland) GmbH
R146-Munich
10+ years of relevant experience within product manager in the intellectual property space. * Own the end‑to‑end product strategy for the heritage IPMS portfolio, balancing near‑term client commitments with long‑term convergence objectives * Partner with AI platform teams to prioritize IPMS‑specific AI use cases and embed AI directly into client workflows rather than standalone tools * Ensure consistent AI capability rollout, governance, and customer experience across heritage IPMS products experience, education, skills, and accomplishments * Deep experience working with engineering teams on platform, integration, or AI‑driven product strategies
10+ years of relevant experience within product manager in the intellectual property space. * Own the end‑to‑end product strategy for the heritage IPMS portfolio, balancing near‑term client commitments with long‑term convergence objectives * Partner with AI platform teams to prioritize IPMS‑specific AI use cases and embed AI directly into client workflows rather than standalone tools * Ensure consistent AI capability rollout, governance, and customer experience across heritage IPMS products experience, education, skills, and accomplishments * Deep experience working with engineering teams on platform, integration, or AI‑driven product strategies
2 passende Jobs liegen außerhalb deiner Region
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Healthcare Event Manager - Key Pharma Account (f/m/d)
Healthcare Event Manager - Key Pharma Account (f/m/d)
EGG GmbH
bundesweit, Home-Office
Teilweise Home-Office
Schnelle Bewerbung
It's about making compelling and inspiring experiences for our clients and their audiences. * Significant experience managing events for pharmaceutical and/or healthcare clients and strong knowledge of industry regulations and protocols - Our teams are made up of people from diverse backgrounds and experiences. You're passionate about events and get a thrill out of exceeding clients' expectations. In this role, you will work 100% on one of our key pharmaceutical clients * Cooperate with all teams assigned to an event and ensure adherence to the client's operational standards, tools and processes * Be the main point of contact for our clients and drive effective stakeholder management across all internal and external partners * At least 5-8 years of event project management experience within an event agency - Final compensation will depend on your experience, the level and scope ...
It's about making compelling and inspiring experiences for our clients and their audiences. * Significant experience managing events for pharmaceutical and/or healthcare clients and strong knowledge of industry regulations and protocols - Our teams are made up of people from diverse backgrounds and experiences. You're passionate about events and get a thrill out of exceeding clients' expectations. In this role, you will work 100% on one of our key pharmaceutical clients * Cooperate with all teams assigned to an event and ensure adherence to the client's operational standards, tools and processes * Be the main point of contact for our clients and drive effective stakeholder management across all internal and external partners * At least 5-8 years of event project management experience within an event agency - Final compensation will depend on your experience, the level and scope ...
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5+ years' experience in the Construction Industry or Construction Technology Industry - (i.e. Account Manager, Customer Success Manager, , , , , , ) * Experience communicating the value of technology and its features to customers * Experience in building face-to-face relationships with customers - Offers are based on the candidate's experience and geographic location.
5+ years' experience in the Construction Industry or Construction Technology Industry - (i.e. Account Manager, Customer Success Manager, , , , , , ) * Experience communicating the value of technology and its features to customers * Experience in building face-to-face relationships with customers - Offers are based on the candidate's experience and geographic location.
Beliebte Jobs
- Customer Success Manager
- Customer Service Representative
- Kommunikation
- Customer Service Consultant
- Customer Support
- Praktikum Kommunikation
- Editorial
- Digital Media Manager
- Customer Service
- Customer Relations Manager
- Community Manager
- Customer Care Manager
- Texter
- Communication
- Customer Service Manager
- Customer Care Agent