Acting as the bridge between customer operations, engineering, and commercial stakeholders, you combine hands-on field execution with a strong focus on customer outcomes and value realization through excellent customer service and data analysis. * Collaborating closely with Sales, Engineering, field teams, and Product Management to communicate customer feedback, operational insights, and improvement opportunities. * 3+ years of customer-facing experience such as Customer Success, Application Engineering, Field Services, or Technical Sales. * A service mindset: you solve before they ask, and you enjoy making customers successful.
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