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Beliebte Jobs
- Customer Service Manager
- Customer Success Manager
- Customer Service Representative
- Customer Support
- Praktikum Recruiting
- Customer Experience Manager
- Customer Service Agent
- Praktikum Kommunikation
- HR Business Partner
- Customer Success Management
- Relationship Manager
- Customer Service
- Customer Care Agent
- Client Success Manager
- Customer Success Specialist
- Customer Care Manager
Standorte
- Berlin
- Hamburg
- München
- Frankfurt am Main
- Köln
- Düsseldorf
- Stuttgart
- Hannover
- Leipzig
- Nürnberg
- Bremen
- Karlsruhe
- Bielefeld
- Aachen
- Koblenz
- Siegen
- Offenbach
- Oberkochen
- Walldorf, Baden-Württemberg
- Pfaffenhofen an der Ilm
- Europa
- Westliches Europa
- Süddeutschland
- Westdeutschland
- Nordrhein-Westfalen
- Norddeutschland
- Südwestdeutschland
- Ostdeutschland
- Bayern
- Baden-Württemberg
- Rheinland
- Neckarland-Schwaben
- Hessen
- Rhein-Main-Gebiet
- Südbayern
- Niederrhein
- Taunus
- Oberbayern
432 Treffer für Customer Success Jobs in Europa im Umkreis von 30 km
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Customer Success Coach für Microsoft Azure (m/w/d)
Customer Success Coach für Microsoft Azure (m/w/d)
QualityHosting GmbH
Gelnhausen, Frankfurt am Main
Teilweise Home-Office
Zur Verstärkung unseres Customer Success-Teams in Frankfurt am Main oder Gelnhausen suchen wir zum nächstmöglichen Zeitpunkt eine(n) engagierte(n) Customer Success Coach für Microsoft 365 (w/m/d).
Zur Verstärkung unseres Customer Success-Teams in Frankfurt am Main oder Gelnhausen suchen wir zum nächstmöglichen Zeitpunkt eine(n) engagierte(n) Customer Success Coach für Microsoft 365 (w/m/d).
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Wir suchen Customer Success Managers, die sich unserem Customer Service Team anschließen und mit auf unsere Reise gehen. * Ein umfassendes Onboarding: Wir bringen dir in unserem Customer Service Onboarding alles bei, was du brauchst, um bei uns erfolgreich zu sein.
Wir suchen Customer Success Managers, die sich unserem Customer Service Team anschließen und mit auf unsere Reise gehen. * Ein umfassendes Onboarding: Wir bringen dir in unserem Customer Service Onboarding alles bei, was du brauchst, um bei uns erfolgreich zu sein.
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Dualer Student - Wirtschaftsinformatik Sales & Consulting
Dualer Student - Wirtschaftsinformatik Sales & Consulting
Adobe Systems Europe Limited
Munich, Bavaria, Germany
Du wirst eigene Projekte in den Abteilungen Sales, Customer Success Management sowie im Solution Consulting übernehmen und wirst über die drei Jahre hinweg zwei Ansprechpartner/-innen als Mentoren zur Seite stehen haben. We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
Du wirst eigene Projekte in den Abteilungen Sales, Customer Success Management sowie im Solution Consulting übernehmen und wirst über die drei Jahre hinweg zwei Ansprechpartner/-innen als Mentoren zur Seite stehen haben. We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
NEU
Engineering Manager, Forward Deployed Engineering - EMEA
Engineering Manager, Forward Deployed Engineering - EMEA
Adobe Systems Europe Limited
London, London, United Kingdom Remote, Germany, Remote, Berkshire, United Kingdom Basel,
You'll play a critical role in developing repeatable and scalable methods for rapid prototyping and implementation, removing barriers to success, and resolving customer challenges quickly. * Evangelize & Scale: Share standard methodologies, lead internal workshops, and catalyze generative AI adoption across Adobe's presales, post sales, and customer success teams. We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. As a manager of Forward Deployed AI Engineers, you'll build and inspire a high-velocity team of AI native engineers to deliver enterprise-grade, generative AI customer solutions that drive measurable creative and marketing business impact. This role requires strong leadership and collaboration skills, an understanding of GenAI solutions, and ...
You'll play a critical role in developing repeatable and scalable methods for rapid prototyping and implementation, removing barriers to success, and resolving customer challenges quickly. * Evangelize & Scale: Share standard methodologies, lead internal workshops, and catalyze generative AI adoption across Adobe's presales, post sales, and customer success teams. We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. As a manager of Forward Deployed AI Engineers, you'll build and inspire a high-velocity team of AI native engineers to deliver enterprise-grade, generative AI customer solutions that drive measurable creative and marketing business impact. This role requires strong leadership and collaboration skills, an understanding of GenAI solutions, and ...
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Senior Consultant Business (f/m/d) Data Strategy & Advisory - Data Architect
Senior Consultant Business (f/m/d) Data Strategy & Advisory - Data Architect
SAP SE
Walldorf, DE, 69190
Our team sits at the intersection of business strategy, technology, and customer success—driving SAP's vision for the future of data and analytics. Reporting to the Data Strategy & Advisory your role will focus on thoughtleadership, fostering collaboration, and achieving customer success. Impact SAP's Future: Lead transformative projects that define SAP's strategy and drive customer success. Customer-centric and Change-Oriented: Strong focus on customer success and extensive experience leading large-scale transformations. Change Management & Customer Success: Proven success in guiding impactful digital transformations and leading change management initiatives to support adoption. The Business Data Platforms & Strategy team is a high-performing group of data and transformation experts dedicated to delivering SAP's most innovative frameworks and solutions to customers across the region of MEE.
Our team sits at the intersection of business strategy, technology, and customer success—driving SAP's vision for the future of data and analytics. Reporting to the Data Strategy & Advisory your role will focus on thoughtleadership, fostering collaboration, and achieving customer success. Impact SAP's Future: Lead transformative projects that define SAP's strategy and drive customer success. Customer-centric and Change-Oriented: Strong focus on customer success and extensive experience leading large-scale transformations. Change Management & Customer Success: Proven success in guiding impactful digital transformations and leading change management initiatives to support adoption. The Business Data Platforms & Strategy team is a high-performing group of data and transformation experts dedicated to delivering SAP's most innovative frameworks and solutions to customers across the region of MEE.
The Solution Sales Executive Expert (f/m/d) (SSE) partners with the end-to-end account owner to drive Business Technology Platform specific sales motions, bring in domain expertise to solve customer business challenges, and grow the customer's SAP footprint through renewal and expansion to support long term customer success. SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. * Manage deep customer relationships at the solution area/buying center level * Leverage SAP's comprehensive team of experts and industry knowledge to effectively address customer needs * Build customer participation in relevant SAP communities, programs, and events * Broad understanding of the SAP solution portfolio and the business processes it enables to drive customer value conversations
The Solution Sales Executive Expert (f/m/d) (SSE) partners with the end-to-end account owner to drive Business Technology Platform specific sales motions, bring in domain expertise to solve customer business challenges, and grow the customer's SAP footprint through renewal and expansion to support long term customer success. SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. * Manage deep customer relationships at the solution area/buying center level * Leverage SAP's comprehensive team of experts and industry knowledge to effectively address customer needs * Build customer participation in relevant SAP communities, programs, and events * Broad understanding of the SAP solution portfolio and the business processes it enables to drive customer value conversations
The Account Executive (f/m/d) Retail (AE) role empowers customers to achieve their full potential by strategically positioning SAP cloud solutions to address their unique business challenges and lay a strong foundation for future success. * Engage in collaborative work with SAP leadership and to drive customer success. SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. * Gain a comprehensive understanding of each customer's technology landscape, strategic goals, and competitive environment. * Utilize SAP's comprehensive solution portfolio, including industry-specific and line-of-business (LoB) solutions, to effectively address customer needs. * Maintain accurate customer and pipeline information within CRM systems. * Lead and orchestrate remote and cross-functional teams to align with the ...
The Account Executive (f/m/d) Retail (AE) role empowers customers to achieve their full potential by strategically positioning SAP cloud solutions to address their unique business challenges and lay a strong foundation for future success. * Engage in collaborative work with SAP leadership and to drive customer success. SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. * Gain a comprehensive understanding of each customer's technology landscape, strategic goals, and competitive environment. * Utilize SAP's comprehensive solution portfolio, including industry-specific and line-of-business (LoB) solutions, to effectively address customer needs. * Maintain accurate customer and pipeline information within CRM systems. * Lead and orchestrate remote and cross-functional teams to align with the ...
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Head of Customer Success (m/w/d) - Hybrid or Remote
Head of Customer Success (m/w/d) - Hybrid or Remote
Sdui GmbH
Koblenz, Deutschland
Teilweise Home-Office
Als Head of Customer Success (m/w/d) DACH bist du verantwortlich für die strategische und operative Leitung unseres 10-köpfigen Customer Success Teams. * Du hast mindestens acht Jahre Berufserfahrung (mindestens drei davon als Führungskraft) im Customer Success, Account Management oder in einer vergleichbaren Funktion. * Du hast praktische Erfahrung in der Führung von Customer Success Teams (idealerweise 5+ Personen). Customer Service, Sales & Business DevelopmentKoblenz, Germany Berlin, Germany Berlin, Germany Remote
Als Head of Customer Success (m/w/d) DACH bist du verantwortlich für die strategische und operative Leitung unseres 10-köpfigen Customer Success Teams. * Du hast mindestens acht Jahre Berufserfahrung (mindestens drei davon als Führungskraft) im Customer Success, Account Management oder in einer vergleichbaren Funktion. * Du hast praktische Erfahrung in der Führung von Customer Success Teams (idealerweise 5+ Personen). Customer Service, Sales & Business DevelopmentKoblenz, Germany Berlin, Germany Berlin, Germany Remote
NEU
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In deiner Rolle bist Du Teil des Customer Success Teams und damit eine wichtige Schnittstelle in unserem Growth-Team * Du arbeitest eng mit anderen Kolleg:innen aus dem Success und Growth Team zusammen, um eine schnelle Lösung zu finden
In deiner Rolle bist Du Teil des Customer Success Teams und damit eine wichtige Schnittstelle in unserem Growth-Team * Du arbeitest eng mit anderen Kolleg:innen aus dem Success und Growth Team zusammen, um eine schnelle Lösung zu finden
NEU
You'll work in close collaboration with account teams, , and customer success teams—supporting the full customer lifecycle with expert guidance, solution architecture, and scalable best practices. * Collaborate with cross-functional teams—including Customer Success, Product Management, and Value Engineering—to ensure successful outcomes and seamless transitions to implementation partners. * Leverage storytelling, digital assets, and regional success stories to enhance engagements, promote consistency, and drive customer success across transformation programs. As part of the HANA Cloud CoE, your work will help thousands of customers make the leap to a scalable, AI-ready data future while helping the field drive execution and impact at scale. SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively.
You'll work in close collaboration with account teams, , and customer success teams—supporting the full customer lifecycle with expert guidance, solution architecture, and scalable best practices. * Collaborate with cross-functional teams—including Customer Success, Product Management, and Value Engineering—to ensure successful outcomes and seamless transitions to implementation partners. * Leverage storytelling, digital assets, and regional success stories to enhance engagements, promote consistency, and drive customer success across transformation programs. As part of the HANA Cloud CoE, your work will help thousands of customers make the leap to a scalable, AI-ready data future while helping the field drive execution and impact at scale. SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively.
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Mitarbeiter Technischer Support / Customer Success Specialist (m/w/d)
Mitarbeiter Technischer Support / Customer Success Specialist (m/w/d)
Softing AG
85540 Haar, Deutschland
In einem von Innovation geprägten Markt wollen wir unseren Erfolg weiter ausbauen und suchen für unseren Standort Haar bei München Sie, den kundenorientierten, vertrieblich interessierten Mitarbeiter Technischer Support / Customer Success Specialist (m/w/d).
In einem von Innovation geprägten Markt wollen wir unseren Erfolg weiter ausbauen und suchen für unseren Standort Haar bei München Sie, den kundenorientierten, vertrieblich interessierten Mitarbeiter Technischer Support / Customer Success Specialist (m/w/d).
Head of Customer Success (m/w/d) DACH - Hybrid/ Remote
Head of Customer Success (m/w/d) DACH - Hybrid/ Remote
Sdui GmbH
Koblenz, Deutschland
Teilweise Home-Office
Als Head of Customer Success (m/w/d) DACH bist du verantwortlich für die strategische und operative Leitung unseres 10-köpfigen Customer Success Teams. * Du hast mindestens acht Jahre Berufserfahrung (mindestens drei davon als Führungskraft) im Customer Success, Account Management oder in einer vergleichbaren Funktion. * Du hast praktische Erfahrung in der Führung von Customer Success Teams (idealerweise 5+ Personen). Customer Service, Sales & Business DevelopmentKoblenz, Germany
Als Head of Customer Success (m/w/d) DACH bist du verantwortlich für die strategische und operative Leitung unseres 10-köpfigen Customer Success Teams. * Du hast mindestens acht Jahre Berufserfahrung (mindestens drei davon als Führungskraft) im Customer Success, Account Management oder in einer vergleichbaren Funktion. * Du hast praktische Erfahrung in der Führung von Customer Success Teams (idealerweise 5+ Personen). Customer Service, Sales & Business DevelopmentKoblenz, Germany
Enge Zusammenarbeit mit Marketing und Customer Success, um Kundenerlebnisse über den gesamten Lifecycle zu optimieren
Enge Zusammenarbeit mit Marketing und Customer Success, um Kundenerlebnisse über den gesamten Lifecycle zu optimieren
The (Senior) Account Executive (f/m/d) Retail/ Wholesale (AE) role empowers customers to achieve their full potential by strategically positioning SAP cloud solutions to address their unique business challenges and lay a strong foundation for future success. * Engage in collaborative work with SAP leadership and to drive customer success. SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. * Gain a comprehensive understanding of each customer's technology landscape, strategic goals, and competitive environment. * Utilize SAP's comprehensive solution portfolio, including industry-specific and line-of-business (LoB) solutions, to effectively address customer needs. * Maintain accurate customer and pipeline information within CRM systems.
The (Senior) Account Executive (f/m/d) Retail/ Wholesale (AE) role empowers customers to achieve their full potential by strategically positioning SAP cloud solutions to address their unique business challenges and lay a strong foundation for future success. * Engage in collaborative work with SAP leadership and to drive customer success. SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. * Gain a comprehensive understanding of each customer's technology landscape, strategic goals, and competitive environment. * Utilize SAP's comprehensive solution portfolio, including industry-specific and line-of-business (LoB) solutions, to effectively address customer needs. * Maintain accurate customer and pipeline information within CRM systems.
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Customer Success Manager:in in einem Green-Tech Start up (m/w/d)
Customer Success Manager:in in einem Green-Tech Start up (m/w/d)
Green Fusion GmbH
Berlin, Deutschland
Teilweise Home-Office
Wir suchen eine:n neue:n Customer Success Manager:in ab 01.11.25. * Als Customer Success Manager:in bist du das Bindeglied zu unseren Kunden und sorgst für deren Zufriedenheit mit Green Fusion. * Du bist die vierte Customer Success Person und kannst dir zusammen mit unserem deine Spielwiese komplett neu aufbauen, das beinhaltet z.B erste Prozesse aufzubauen. Customer Service, Sales & Business DevelopmentBerlin, Germany Remote
Wir suchen eine:n neue:n Customer Success Manager:in ab 01.11.25. * Als Customer Success Manager:in bist du das Bindeglied zu unseren Kunden und sorgst für deren Zufriedenheit mit Green Fusion. * Du bist die vierte Customer Success Person und kannst dir zusammen mit unserem deine Spielwiese komplett neu aufbauen, das beinhaltet z.B erste Prozesse aufzubauen. Customer Service, Sales & Business DevelopmentBerlin, Germany Remote
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Customer Support Manager / Kundenbetreuung (m/w/d) B2B / Digitalisierung
Customer Support Manager / Kundenbetreuung (m/w/d) B2B / Digitalisierung
KEVOX
Bochum
Teilweise Home-Office
Erste Erfahrung im Support, Service oder Customer Success (kein Muss!) Als Customer Support Manager (m/w/d) wirst du nicht nur Teil unseres Kunden-Teams - du arbeitest direkt an der Schnittstelle zu Vertrieb, Produkt und Geschäftsführung.
Erste Erfahrung im Support, Service oder Customer Success (kein Muss!) Als Customer Support Manager (m/w/d) wirst du nicht nur Teil unseres Kunden-Teams - du arbeitest direkt an der Schnittstelle zu Vertrieb, Produkt und Geschäftsführung.
The Senior Solution Sales Executive (f/m/d) (SSE) partners with the end-to-end account owner to drive Business Technology Platform specific sales motions, bring in domain expertise to solve customer business challenges, and grow the customer's SAP footprint through renewal and expansion to support long term customer success. SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. * Manage customer relationships at the solution area/buying center level * Leverage SAP's comprehensive team of experts and industry knowledge to effectively address customer needs * Build customer participation in relevant SAP communities, programs, and events * Broad understanding of the SAP solution portfolio and the business processes it enables to drive customer value conversations
The Senior Solution Sales Executive (f/m/d) (SSE) partners with the end-to-end account owner to drive Business Technology Platform specific sales motions, bring in domain expertise to solve customer business challenges, and grow the customer's SAP footprint through renewal and expansion to support long term customer success. SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. * Manage customer relationships at the solution area/buying center level * Leverage SAP's comprehensive team of experts and industry knowledge to effectively address customer needs * Build customer participation in relevant SAP communities, programs, and events * Broad understanding of the SAP solution portfolio and the business processes it enables to drive customer value conversations
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Wir suchen eine hoch motivierte und erfahrene Customer Success ManagerIn für unser Team. Die Customer Success ManagerIn ist die HauptansprechpartnerIn für unsere Kunden, bietet hervorragende Unterstützung und Beratung und verfügt über ein umfassendes Wissen über unsere Plattform und unsere Dienstleistungen.
Wir suchen eine hoch motivierte und erfahrene Customer Success ManagerIn für unser Team. Die Customer Success ManagerIn ist die HauptansprechpartnerIn für unsere Kunden, bietet hervorragende Unterstützung und Beratung und verfügt über ein umfassendes Wissen über unsere Plattform und unsere Dienstleistungen.
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Acceleraid * Berlin, Deutschland * Feste Anstellung * Vollzeit - Wir sind Acceleraid – Softwareentwickler aus Leidenschaft - Acceleraid ist ein innovatives Software as a Service Anbieter für Cloud basierte Vertriebs- und Marketing Lösungen. Die KI und Big Data Analytics Anwendungen unterstützen Enterprise Kunden bei der Personalisierung, Optimierung und Automatisierung der Kundenansprache und Vertriebs- und Marketingprozesse. Angefangen bei der Echtzeit Personalisierung des Kundenerlebnisses, über die Visualisierung von Kundenprozessen, bis zur intelligenten Kundenanalyse Anwendung mit künstlicher Intelligenz und Machine Learning, ist Acceleraid hier Innovationsführer. Die von Acceleraid entwickelte Software wurde mit dem Technology Pioneer Award des Weltwirtschaftsforums ausgezeichnet und erhielt von Deloitte den „FAST 50 Rising Star“, einen Innovationspreis für die ...
Acceleraid * Berlin, Deutschland * Feste Anstellung * Vollzeit - Wir sind Acceleraid – Softwareentwickler aus Leidenschaft - Acceleraid ist ein innovatives Software as a Service Anbieter für Cloud basierte Vertriebs- und Marketing Lösungen. Die KI und Big Data Analytics Anwendungen unterstützen Enterprise Kunden bei der Personalisierung, Optimierung und Automatisierung der Kundenansprache und Vertriebs- und Marketingprozesse. Angefangen bei der Echtzeit Personalisierung des Kundenerlebnisses, über die Visualisierung von Kundenprozessen, bis zur intelligenten Kundenanalyse Anwendung mit künstlicher Intelligenz und Machine Learning, ist Acceleraid hier Innovationsführer. Die von Acceleraid entwickelte Software wurde mit dem Technology Pioneer Award des Weltwirtschaftsforums ausgezeichnet und erhielt von Deloitte den „FAST 50 Rising Star“, einen Innovationspreis für die ...
Microsoft 365 Consultant (m/w/d)
Microsoft 365 Consultant (m/w/d)
QualityHosting GmbH
Gelnhausen, Frankfurt am Main
Teilweise Home-Office
Zur Verstärkung unseres Customer Success-Teams in Frankfurt am Main oder Gelnhausen suchen wir zum nächstmöglichen Zeitpunkt eine(n) engagierte(n) Microsoft 365 Consultant (w/m/d).
Zur Verstärkung unseres Customer Success-Teams in Frankfurt am Main oder Gelnhausen suchen wir zum nächstmöglichen Zeitpunkt eine(n) engagierte(n) Microsoft 365 Consultant (w/m/d).
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You work hand in hand with Customer Success, Marketing and Customer Education (Professional Services) to create an authentic customer experience. Join our Sales Team as (Senior) Enterprise Account Executive (f/m/d), and play a crucial role in driving growth of our Strategy Execution software with new and existing customers. * You convince customers of Workpath's value proposition and develop joint business cases. * You negotiate new contracts and drive the commercial development of existing customers around both software and services sales. * Your self-starter mentality makes you a real multi-tasker and you are hungry for success in a competitive environment. * You have excellent (executive level) communication and presentation skills in German (fluent) and English and you work collaboratively with your team as well as with customers and .
You work hand in hand with Customer Success, Marketing and Customer Education (Professional Services) to create an authentic customer experience. Join our Sales Team as (Senior) Enterprise Account Executive (f/m/d), and play a crucial role in driving growth of our Strategy Execution software with new and existing customers. * You convince customers of Workpath's value proposition and develop joint business cases. * You negotiate new contracts and drive the commercial development of existing customers around both software and services sales. * Your self-starter mentality makes you a real multi-tasker and you are hungry for success in a competitive environment. * You have excellent (executive level) communication and presentation skills in German (fluent) and English and you work collaboratively with your team as well as with customers and .
NEU
You work hand in hand with Customer Success, Marketing and Customer Education (Professional Services) to create an authentic customer experience. Join our Sales Team as (Senior) Enterprise Account Executive (f/m/d), and play a crucial role in driving growth of our Strategy Execution software with existing and new customers. * You convince customers of Workpath's value proposition and develop joint business cases. * You negotiate new contracts and drive the commercial development of existing customers around both software and services sales. * Your self-starter mentality makes you a real multi-tasker and you are hungry for success in a competitive environment. * You have excellent (executive level) communication and presentation skills in German (fluent) and English and you work collaboratively with your team as well as with customers and .
You work hand in hand with Customer Success, Marketing and Customer Education (Professional Services) to create an authentic customer experience. Join our Sales Team as (Senior) Enterprise Account Executive (f/m/d), and play a crucial role in driving growth of our Strategy Execution software with existing and new customers. * You convince customers of Workpath's value proposition and develop joint business cases. * You negotiate new contracts and drive the commercial development of existing customers around both software and services sales. * Your self-starter mentality makes you a real multi-tasker and you are hungry for success in a competitive environment. * You have excellent (executive level) communication and presentation skills in German (fluent) and English and you work collaboratively with your team as well as with customers and .
NEU
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As a Sales Manager, you will be responsible for all aspects of pre-sales and sales of our spaces, as well as customer success, retention, and upsell. Customer Success - Retention and Upsell * Understand the customer's needs, ensuring that solution that is provided matches customer expectations across all areas - functional, service, timeline, budget, quality, etc. * Follow up with the customer, maintaining a consistent, open channel * Analyze and optimize sales targets (Office+AR) for each SMB customer * Identify new needs/challenges for the customer and forecast future expansion * Support the Customer Experience team in terms of member support and service
As a Sales Manager, you will be responsible for all aspects of pre-sales and sales of our spaces, as well as customer success, retention, and upsell. Customer Success - Retention and Upsell * Understand the customer's needs, ensuring that solution that is provided matches customer expectations across all areas - functional, service, timeline, budget, quality, etc. * Follow up with the customer, maintaining a consistent, open channel * Analyze and optimize sales targets (Office+AR) for each SMB customer * Identify new needs/challenges for the customer and forecast future expansion * Support the Customer Experience team in terms of member support and service
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Job als Call Agent / Mitarbeiter Kundenservice (m/w/d)
Job als Call Agent / Mitarbeiter Kundenservice (m/w/d)
authorized.by GmbH
Theresienstr. 66 München
Teilweise Home-Office
Du arbeitest eng mit Deinen im Customer Success, dem Tech Support und den Produktteams zusammen, um eigene Lösungen zu entwickeln und Kunden nachhaltig zu schulen
Du arbeitest eng mit Deinen im Customer Success, dem Tech Support und den Produktteams zusammen, um eigene Lösungen zu entwickeln und Kunden nachhaltig zu schulen
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ESAs will collaborate closely with key internal and external stakeholders providing fundamental knowledge of Altium Enterprise solutions that can be transferable to our customers existing environment and consequently achieving their main business goals and ongoing success. The ESA will play an essential role in bridging the gaps between Sales, Professional Consulting, Software Engineering, Enterprise Deployment, Customer Success and the R&D organizations * Experience: At least 5 years in Enterprise Solutions Architecture, Customer Success, Professional Services, or a similar customer-facing strategic role. As ESA, you will have a direct impact in implementing and tailoring our Enterprise level customers with innovative and configurable solutions that span to both cloud and on-premise infrastructures. * Relationship Building: Experience building long-term, strong and successful ...
ESAs will collaborate closely with key internal and external stakeholders providing fundamental knowledge of Altium Enterprise solutions that can be transferable to our customers existing environment and consequently achieving their main business goals and ongoing success. The ESA will play an essential role in bridging the gaps between Sales, Professional Consulting, Software Engineering, Enterprise Deployment, Customer Success and the R&D organizations * Experience: At least 5 years in Enterprise Solutions Architecture, Customer Success, Professional Services, or a similar customer-facing strategic role. As ESA, you will have a direct impact in implementing and tailoring our Enterprise level customers with innovative and configurable solutions that span to both cloud and on-premise infrastructures. * Relationship Building: Experience building long-term, strong and successful ...
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- Westdeutschland
- Nordrhein-Westfalen
- Norddeutschland
- Südwestdeutschland
- Ostdeutschland
- Bayern
- Baden-Württemberg
- Rheinland
- Neckarland-Schwaben
- Hessen
- Rhein-Main-Gebiet
- Südbayern
- Niederrhein
- Taunus
- Oberbayern