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Beliebte Jobs
- Praktikum Kommunikation
- Customer Support Manager
- Customer Services
- Customer Relationship Management
- Customer Service Management
- Praktikum Brand Management
- Customer Service Lead
- Customer Relationship Management Specialist
- Customer Service
- Praktikum Category Management
- Customer Management
- Customer Account Management
- Customer Insight Management
- Head of Customer Success
- Customer Service Leader
- Customer Service Coordinator
Standorte
- Köln
- Düsseldorf
- Essen
- Dortmund
- Bochum
- Duisburg
- Mönchengladbach
- Wuppertal
- Krefeld
- Neuss
- Gelsenkirchen
- Oberhausen, Nordrhein-Westfalen
- Hagen, Nordrhein-Westfalen
- Leverkusen
- Mülheim an der Ruhr
- Ratingen
- Bergisch Gladbach
- Bocholt
- Remscheid
- Wesel
- Europa
- Westliches Europa
- Westdeutschland
- Nordrhein-Westfalen
- Rheinland
- Ruhrgebiet
- Niederrhein
- Bergisches Land
4.071 Treffer für Customer Success Management Jobs in Mülheim An Der Ruhr im Umkreis von 30 km
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Erste Berufserfahrung im Customer Success Management, idealerweise in einem Software- oder Start-up-Umfeld - Dann werde Teil unseres Teams und trage direkt zum Wachstum von EDGITAL bei – ab sofort in Essen, Hamburg oder Berlin als Customer Success Manager (d/m/w) SaaS * Account Management: Du bist die erste Anlaufstelle für unsere Bestandskunden und begleitest sie während des gesamten Customer-Lifecycle. * Proaktives Kundenmanagement: Du erkennst potenzielle Herausforderungen frühzeitig und bietest proaktiv Lösungen an, um die Kundenbindung zu stärken - EDGITAL, ein Spin-off von HOCHTIEF, digitalisiert Straßen und ihre Umgebung, bewertet sie mithilfe von KI und macht ihr Management für Städte einfacher und effizienter.
Erste Berufserfahrung im Customer Success Management, idealerweise in einem Software- oder Start-up-Umfeld - Dann werde Teil unseres Teams und trage direkt zum Wachstum von EDGITAL bei – ab sofort in Essen, Hamburg oder Berlin als Customer Success Manager (d/m/w) SaaS * Account Management: Du bist die erste Anlaufstelle für unsere Bestandskunden und begleitest sie während des gesamten Customer-Lifecycle. * Proaktives Kundenmanagement: Du erkennst potenzielle Herausforderungen frühzeitig und bietest proaktiv Lösungen an, um die Kundenbindung zu stärken - EDGITAL, ein Spin-off von HOCHTIEF, digitalisiert Straßen und ihre Umgebung, bewertet sie mithilfe von KI und macht ihr Management für Städte einfacher und effizienter.
NEU
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Fachvertriebs- / Business Development Experte (m/w/d)
Fachvertriebs- / Business Development Experte (m/w/d)
Secunet Security Networks AG
Berlin, München, Essen, Dresden
Teilweise Home-Office
Mehrjährige Erfahrung im B2B- oder B2G-Vertrieb, Account-Management, Customer-Success-Management oder Business Development erklärungsbedürftiger IT- oder Sicherheitslösungen - SWF verbindet Workflow-Management mit Security-by-Design. * Strategische Positionierung unserer Lösung beim Kunden in enger Zusammenarbeit mit Produktmanagement, Technik und Consulting * Nachweisbare Erfolge z. B. im Key-Account-Management oder im Aufbau neuer Geschäftsfelder * Verhandlungssicherheit, strategisches Denken und überzeugendes Auftreten auf Management-Ebene
Mehrjährige Erfahrung im B2B- oder B2G-Vertrieb, Account-Management, Customer-Success-Management oder Business Development erklärungsbedürftiger IT- oder Sicherheitslösungen - SWF verbindet Workflow-Management mit Security-by-Design. * Strategische Positionierung unserer Lösung beim Kunden in enger Zusammenarbeit mit Produktmanagement, Technik und Consulting * Nachweisbare Erfolge z. B. im Key-Account-Management oder im Aufbau neuer Geschäftsfelder * Verhandlungssicherheit, strategisches Denken und überzeugendes Auftreten auf Management-Ebene
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Die enge Zusammenarbeit mit dem Customer Success- und Activation-Management gehört ebenso zu Deinen Aufgaben * Du bist kompetente/r Ansprechpartner:in Deiner Kund:innen und stellst durch aktives Beziehungsmanagement eine umfassende Beratung sicher
Die enge Zusammenarbeit mit dem Customer Success- und Activation-Management gehört ebenso zu Deinen Aufgaben * Du bist kompetente/r Ansprechpartner:in Deiner Kund:innen und stellst durch aktives Beziehungsmanagement eine umfassende Beratung sicher
Zusammenarbeit mit funktionsübergreifenden Teams: Du arbeitest eng mit unseren „Customer Success“-, Produktmanagement- und Marketing-Teams zusammen. * Kundenmanagement und -pflege - EDGITAL, ein Spin-off von HOCHTIEF, digitalisiert Straßen und ihre Umgebung, bewertet sie mithilfe von KI und macht ihr Management für Städte einfacher und effizienter.
Zusammenarbeit mit funktionsübergreifenden Teams: Du arbeitest eng mit unseren „Customer Success“-, Produktmanagement- und Marketing-Teams zusammen. * Kundenmanagement und -pflege - EDGITAL, ein Spin-off von HOCHTIEF, digitalisiert Straßen und ihre Umgebung, bewertet sie mithilfe von KI und macht ihr Management für Städte einfacher und effizienter.
Noch nichts dabei? Es gibt 4067 weitere Jobs, die zu deiner Suche passen könnten
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Neben dem Kampagnen- & Performancemanagement agierst Du als wichtige Ansprechpartnerin für Kunden und Sales Teams bzgl. Sales Service & Support
Neben dem Kampagnen- & Performancemanagement agierst Du als wichtige Ansprechpartnerin für Kunden und Sales Teams bzgl. Sales Service & Support
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(Senior) Client Success Manager (all genders)
(Senior) Client Success Manager (all genders)
PIA Media GmbH
Hamburg, Düsseldorf, München
Teilweise Home-Office
Mit über 350 Kolleg:innen entwickeln wir für die unterschiedlichsten Kundengruppen führender B2C- und B2B-Unternehmen eine einheitliche und medienübergreifende Customer Experience - dieser End-to-End Mediaansatz basiert auf unserem breiten Wissen und der Erfahrung in Content, Technologie, Daten und KI. PIA Media agiert wie eine API, wir verbinden Daten und Systeme genauso wie Provider und Partner, somit begleitet PIA Media Kunden von der richtigen Mediastrategie über Ad Tech Implementierung, Data-Analyse und –Management bis hin zur Umsetzung von personalisierten Kampagnen auf allen Plattformen. * Projekte rocken: Du übernimmst das interne und externe Projektmanagement und sorgst für reibungslose Abläufe mit unseren Kund:innen und Teams - Dabei nutzt du deine Projektmanagement-Skills, um Teams zu koordinieren und effiziente Prozesse zu schaffen.
Mit über 350 Kolleg:innen entwickeln wir für die unterschiedlichsten Kundengruppen führender B2C- und B2B-Unternehmen eine einheitliche und medienübergreifende Customer Experience - dieser End-to-End Mediaansatz basiert auf unserem breiten Wissen und der Erfahrung in Content, Technologie, Daten und KI. PIA Media agiert wie eine API, wir verbinden Daten und Systeme genauso wie Provider und Partner, somit begleitet PIA Media Kunden von der richtigen Mediastrategie über Ad Tech Implementierung, Data-Analyse und –Management bis hin zur Umsetzung von personalisierten Kampagnen auf allen Plattformen. * Projekte rocken: Du übernimmst das interne und externe Projektmanagement und sorgst für reibungslose Abläufe mit unseren Kund:innen und Teams - Dabei nutzt du deine Projektmanagement-Skills, um Teams zu koordinieren und effiziente Prozesse zu schaffen.
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Working Student Innovation Management (m/f/d)
Working Student Innovation Management (m/f/d)
Wepa Hygieneprodukte GmbH
Düsseldorf
Teilweise Home-Office
Support the development of customer-centric product and service ideas along the early innovation process. * Design and execute customer validations (e.g. interviews, surveys, experiments, rapid tests) to test desirability and acceptance. * Translate customer insights into clear hypotheses, opportunity areas and concept improvements. * Enrolled in a Bachelor's or Master's program in Psychology, Design, Engineering, Business, Social Sciences or a comparable field with a strong interest in users and customers * First experience or strong interest in user research, customer interviews, surveys or experiments * Curious about people, behaviour and real customer needs - Qualified and committed employees are and remain the most important success factor for WEPA.
Support the development of customer-centric product and service ideas along the early innovation process. * Design and execute customer validations (e.g. interviews, surveys, experiments, rapid tests) to test desirability and acceptance. * Translate customer insights into clear hypotheses, opportunity areas and concept improvements. * Enrolled in a Bachelor's or Master's program in Psychology, Design, Engineering, Business, Social Sciences or a comparable field with a strong interest in users and customers * First experience or strong interest in user research, customer interviews, surveys or experiments * Curious about people, behaviour and real customer needs - Qualified and committed employees are and remain the most important success factor for WEPA.
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Schnelle Bewerbung
To strengthen our German-Japanese JointVenture, we are looking for an experienced Sales Manager (m/f/d) with strong technical understanding who can competently advise our customers, recognise market potential and actively contribute to the company's success. With around 250 employees in eleven countries, both in Europe and worldwide, the HARKE GROUP pursues a clear vision for sustainable success. The Mülheim-based group of companies opens doors for its customers and suppliers to new, forward-looking sales and procurement markets in Europe and beyond. With in-depth specialist knowledge, personal customer service, reliable logistics and creative solutions in distribution, formulation and contract packaging, the HARKE GROUP brings its partners directly into the markets of tomorrow. * Responsibility for the smooth running of ongoing customer support and acquisition in the automotive industry,
To strengthen our German-Japanese JointVenture, we are looking for an experienced Sales Manager (m/f/d) with strong technical understanding who can competently advise our customers, recognise market potential and actively contribute to the company's success. With around 250 employees in eleven countries, both in Europe and worldwide, the HARKE GROUP pursues a clear vision for sustainable success. The Mülheim-based group of companies opens doors for its customers and suppliers to new, forward-looking sales and procurement markets in Europe and beyond. With in-depth specialist knowledge, personal customer service, reliable logistics and creative solutions in distribution, formulation and contract packaging, the HARKE GROUP brings its partners directly into the markets of tomorrow. * Responsibility for the smooth running of ongoing customer support and acquisition in the automotive industry,
Schnelle Bewerbung
To strengthen our German-Japanese JointVenture, we are looking for an experienced Senior Product Manager (m/f/d) with strong technical understanding who can competently advise our customers, recognise market potential and actively contribute to the company's success. With around 250 employees in eleven countries, both in Europe and worldwide, the HARKE GROUP pursues a clear vision for sustainable success. The Mülheim-based group of companies opens doors for its customers and suppliers to new, forward-looking sales and procurement markets in Europe and beyond. With in-depth specialist knowledge, personal customer service, reliable logistics and creative solutions in distribution, formulation and contract packaging, the HARKE GROUP brings its partners directly into the markets of tomorrow. * Responsibility for the smooth running of ongoing customer support and acquisition ...
To strengthen our German-Japanese JointVenture, we are looking for an experienced Senior Product Manager (m/f/d) with strong technical understanding who can competently advise our customers, recognise market potential and actively contribute to the company's success. With around 250 employees in eleven countries, both in Europe and worldwide, the HARKE GROUP pursues a clear vision for sustainable success. The Mülheim-based group of companies opens doors for its customers and suppliers to new, forward-looking sales and procurement markets in Europe and beyond. With in-depth specialist knowledge, personal customer service, reliable logistics and creative solutions in distribution, formulation and contract packaging, the HARKE GROUP brings its partners directly into the markets of tomorrow. * Responsibility for the smooth running of ongoing customer support and acquisition ...
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Enge Zusammenarbeit mit Marketing und Customer Success, um Kundenerlebnisse über den gesamten Lifecycle zu optimieren * Pflege des CRM und kontinuierliches Pipeline-Management mit Forecast-Verantwortung * Nachweisbare Erfolge im kompletten Vertriebsprozess – von Kaltakquise über Opportunity-Management bis hin zum Closing
Enge Zusammenarbeit mit Marketing und Customer Success, um Kundenerlebnisse über den gesamten Lifecycle zu optimieren * Pflege des CRM und kontinuierliches Pipeline-Management mit Forecast-Verantwortung * Nachweisbare Erfolge im kompletten Vertriebsprozess – von Kaltakquise über Opportunity-Management bis hin zum Closing
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Vertriebsmitarbeiter (m/w/d) - Consultative Sales Pflege & Healthcare
Vertriebsmitarbeiter (m/w/d) - Consultative Sales Pflege & Healthcare
Digital Vital Innovation GmbH
Düsseldorf
Enge Zusammenarbeit mit Produkt, Customer Success und Technik zur optimalen Umsetzung und Weiterentwicklung * Sicherer Umgang mit CRM-Systemen und Sales-Pipeline-Management
Enge Zusammenarbeit mit Produkt, Customer Success und Technik zur optimalen Umsetzung und Weiterentwicklung * Sicherer Umgang mit CRM-Systemen und Sales-Pipeline-Management
Anschreiben nicht erforderlich
Schnelle Bewerbung
Working in the Corporate IT department, you will lead helpdesk operations, drive service excellence through KPI/SLA management, coordinate IT workplace projects, and act as a trusted for . * Lead and mentor a local team of 5, fostering an inclusive, customer-focused service culture * Bachelor's degree in IT, Computer Science or related field (or equivalent experience); ITIL 4 Foundation required, advanced ITIL or Service Management certifications desirable; PMP/PRINCE2 a plus * Experience in IT service delivery/service management, including helpdesk and team coordination (around 5 years is ideal, but we value impact over exact timelines) * Strong knowledge of ITIL processes, ITSM tools (e.g., Freshservice, Jira Service Management), KPI/SLA management, and workplace IT infrastructure * Clear communicator with strong stakeholder management, problem-solving and conflict resolution skills; ...
Working in the Corporate IT department, you will lead helpdesk operations, drive service excellence through KPI/SLA management, coordinate IT workplace projects, and act as a trusted for . * Lead and mentor a local team of 5, fostering an inclusive, customer-focused service culture * Bachelor's degree in IT, Computer Science or related field (or equivalent experience); ITIL 4 Foundation required, advanced ITIL or Service Management certifications desirable; PMP/PRINCE2 a plus * Experience in IT service delivery/service management, including helpdesk and team coordination (around 5 years is ideal, but we value impact over exact timelines) * Strong knowledge of ITIL processes, ITSM tools (e.g., Freshservice, Jira Service Management), KPI/SLA management, and workplace IT infrastructure * Clear communicator with strong stakeholder management, problem-solving and conflict resolution skills; ...
Anschreiben nicht erforderlich
Schnelle Bewerbung
Manage and resolve IT incidents and service requests independently, including critical issues, in line with ITIL-based incident and service request management best practices. We believe that diversity and inclusion at The Stepstone Group are critical to our success as a global company, so we want to recruit, develop, and keep the best talent.
Manage and resolve IT incidents and service requests independently, including critical issues, in line with ITIL-based incident and service request management best practices. We believe that diversity and inclusion at The Stepstone Group are critical to our success as a global company, so we want to recruit, develop, and keep the best talent.
Anschreiben nicht erforderlich
Schnelle Bewerbung
System Enablement: Supported large-scale CRM, ERP, and customer platform rollouts by translating complex workflows and integrations into clear, business-friendly training content. * Change Management & Adoption: Drove user adoption and confidence during system transformations through targeted change initiatives, hypercare support, and rapid issue resolution. * Enterprise Systems & Technical Expertise: Deep understanding of CRM (Salesforce – Sales Cloud, Service Cloud, CPQ), ERP, marketing automation, and customer platforms, with the ability to rapidly learn new systems and translate complex workflows into practical training. * Project & Change Management: Highly organized, managing multiple training initiatives simultaneously, supporting system enablement and product releases, and applying change management frameworks (ADKAR, Prosci) in agile environments.
System Enablement: Supported large-scale CRM, ERP, and customer platform rollouts by translating complex workflows and integrations into clear, business-friendly training content. * Change Management & Adoption: Drove user adoption and confidence during system transformations through targeted change initiatives, hypercare support, and rapid issue resolution. * Enterprise Systems & Technical Expertise: Deep understanding of CRM (Salesforce – Sales Cloud, Service Cloud, CPQ), ERP, marketing automation, and customer platforms, with the ability to rapidly learn new systems and translate complex workflows into practical training. * Project & Change Management: Highly organized, managing multiple training initiatives simultaneously, supporting system enablement and product releases, and applying change management frameworks (ADKAR, Prosci) in agile environments.
Anschreiben nicht erforderlich
Schnelle Bewerbung
Confidence using data, experimentation, and customer insights to guide decisions and measure success Working closely with a dedicated cross-functional team, you'll lead strong product discovery and delivery practices, using data, experimentation, and customer insight to identify high-value opportunities and build user-centric solutions. * Define, own, and evolve the product vision and strategy, aligning it with company goals and customer needs * Several years of experience in Product Management, with ownership of products from discovery through to delivery and optimisation - We believe that diversity and inclusion at The Stepstone Group are critical to our success as a global company, so we want to recruit, develop, and keep the best talent.
Confidence using data, experimentation, and customer insights to guide decisions and measure success Working closely with a dedicated cross-functional team, you'll lead strong product discovery and delivery practices, using data, experimentation, and customer insight to identify high-value opportunities and build user-centric solutions. * Define, own, and evolve the product vision and strategy, aligning it with company goals and customer needs * Several years of experience in Product Management, with ownership of products from discovery through to delivery and optimisation - We believe that diversity and inclusion at The Stepstone Group are critical to our success as a global company, so we want to recruit, develop, and keep the best talent.
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Schnelle Bewerbung
n technischen Zugangspunkt gepaart mit der notwendigen State-of-the-Art Riskmanagement Mechanismen. * Preismanagement
n technischen Zugangspunkt gepaart mit der notwendigen State-of-the-Art Riskmanagement Mechanismen. * Preismanagement
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Responsible for requirements management, evaluation and prioritization for the RAN area * Aligning the solution design with the defined 4G/5G network architecture and the requirements of product management * Developing concepts/feasibility studies, call procedures and architectures while taking the customer's perspective into account * Experience negotiating with internal and/or external organizational units, internal customers, as well as system suppliers and integration partners. * Independent, structured, reliable, committed, and results-oriented working style with a 'hunger for success,' assertive. * Target-group-specific communication skills and a strong talent for presenting complex topics and interrelationships in engaging presentations; experienced in stakeholder management at all levels up to executive management; confident, open demeanor, charismatic personality.
Responsible for requirements management, evaluation and prioritization for the RAN area * Aligning the solution design with the defined 4G/5G network architecture and the requirements of product management * Developing concepts/feasibility studies, call procedures and architectures while taking the customer's perspective into account * Experience negotiating with internal and/or external organizational units, internal customers, as well as system suppliers and integration partners. * Independent, structured, reliable, committed, and results-oriented working style with a 'hunger for success,' assertive. * Target-group-specific communication skills and a strong talent for presenting complex topics and interrelationships in engaging presentations; experienced in stakeholder management at all levels up to executive management; confident, open demeanor, charismatic personality.
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Teammanager Service & Quality Operations (m/w/d)
Teammanager Service & Quality Operations (m/w/d)
The Stepstone Group GmbH
Düsseldorf
Teilweise Home-Office
Anschreiben nicht erforderlich
Schnelle Bewerbung
In enger Zusammenarbeit mit Product, Tech, Data, Sales und Customer Success übersetzt du fachliche Anforderungen in skalierbare technologische Lösungen entlang der Service-Touchpoints. * Du arbeitet in enger Zusammenarbeit mit Product, Tech, Data, Sales und Customer Success * Du übernimmst ein aktives Stakeholdermanagement und übersetzt fachliche Anforderungen in skalierbare, technologische Lösungen. * Sehr gute Kommunikationsfähigkeiten in Deutsch und Englisch sowie sicheres Auftreten im Stakeholdermanagement
In enger Zusammenarbeit mit Product, Tech, Data, Sales und Customer Success übersetzt du fachliche Anforderungen in skalierbare technologische Lösungen entlang der Service-Touchpoints. * Du arbeitet in enger Zusammenarbeit mit Product, Tech, Data, Sales und Customer Success * Du übernimmst ein aktives Stakeholdermanagement und übersetzt fachliche Anforderungen in skalierbare, technologische Lösungen. * Sehr gute Kommunikationsfähigkeiten in Deutsch und Englisch sowie sicheres Auftreten im Stakeholdermanagement
Anschreiben nicht erforderlich
Schnelle Bewerbung
In enger Zusammenarbeit mit Product, Tech, Data, Sales und Customer Success übersetzt du fachliche Anforderungen in skalierbare technologische Lösungen entlang der Service-Touchpoints. * Du arbeitet in enger Zusammenarbeit mit Product, Tech, Data, Sales und Customer Success * Du übernimmst ein aktives Stakeholdermanagement und übersetzt fachliche Anforderungen in skalierbare, technologische Lösungen. * Sehr gute Kommunikationsfähigkeiten in Deutsch und Englisch sowie sicheres Auftreten im Stakeholdermanagement
In enger Zusammenarbeit mit Product, Tech, Data, Sales und Customer Success übersetzt du fachliche Anforderungen in skalierbare technologische Lösungen entlang der Service-Touchpoints. * Du arbeitet in enger Zusammenarbeit mit Product, Tech, Data, Sales und Customer Success * Du übernimmst ein aktives Stakeholdermanagement und übersetzt fachliche Anforderungen in skalierbare, technologische Lösungen. * Sehr gute Kommunikationsfähigkeiten in Deutsch und Englisch sowie sicheres Auftreten im Stakeholdermanagement
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Du übergibst gewonnene Kunden strukturiert an unser Customer Success Team - Wir helfen mittelständischen Unternehmen und Personaldienstleistern dabei, ihre offenen Stellen schneller und besser zu besetzen – mit einer Software, die Personalmarketing, Bewerbermanagement und Analytics in einem System vereint. Das klärst du direkt mit dem Management – nicht über drei Genehmigungsschleifen.
Du übergibst gewonnene Kunden strukturiert an unser Customer Success Team - Wir helfen mittelständischen Unternehmen und Personaldienstleistern dabei, ihre offenen Stellen schneller und besser zu besetzen – mit einer Software, die Personalmarketing, Bewerbermanagement und Analytics in einem System vereint. Das klärst du direkt mit dem Management – nicht über drei Genehmigungsschleifen.
Anschreiben nicht erforderlich
You'll champion the craft of product management, using data, experimentation, and user insights to challenge the status quo and deliver exceptional, user-centric experiences. * Drive strong product discovery, experimentation, and prioritisation practices, using data and customer insights to inform decisions * Extensive experience in Product Management, with ownership of complex products or product areas from strategy through to delivery at scale * Excellent communication and stakeholder management skills, including experience working with senior leadership. We believe that diversity and inclusion at The Stepstone Group are critical to our success as a global company, so we want to recruit, develop, and keep the best talent.
You'll champion the craft of product management, using data, experimentation, and user insights to challenge the status quo and deliver exceptional, user-centric experiences. * Drive strong product discovery, experimentation, and prioritisation practices, using data and customer insights to inform decisions * Extensive experience in Product Management, with ownership of complex products or product areas from strategy through to delivery at scale * Excellent communication and stakeholder management skills, including experience working with senior leadership. We believe that diversity and inclusion at The Stepstone Group are critical to our success as a global company, so we want to recruit, develop, and keep the best talent.
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Epiroc is an important part of a sustainable society and a global productivity partner for mining and infrastructure customers. In addition, the company offers first-class service and other customer support, as well as solutions for automation, digitalization, and electrification. Its dedicated employees support customers in more than 150 countries and work closely with them. * Own the market success and financial performance of the Premium hydraulic breaker product portfolio * Define the premium value proposition, positioning, and portfolio strategy based on customer, application and competitive insights * Translate customer insights and market-/technology trends into differentiated product strategies and roadmap priorities * Partner closely with sales teams to support complex, value‑based sales situations and key customer engagements
Epiroc is an important part of a sustainable society and a global productivity partner for mining and infrastructure customers. In addition, the company offers first-class service and other customer support, as well as solutions for automation, digitalization, and electrification. Its dedicated employees support customers in more than 150 countries and work closely with them. * Own the market success and financial performance of the Premium hydraulic breaker product portfolio * Define the premium value proposition, positioning, and portfolio strategy based on customer, application and competitive insights * Translate customer insights and market-/technology trends into differentiated product strategies and roadmap priorities * Partner closely with sales teams to support complex, value‑based sales situations and key customer engagements
Epiroc is an important part of a sustainable society and a global productivity partner for mining and infrastructure customers. In addition, the company offers first-class service and other customer support, as well as solutions for automation, digitalization, and electrification. Its dedicated employees support customers in more than 150 countries and work closely with them. * Own the market success and financial performance of the Value / Basic hydraulic breaker product portfolio * Translate market dynamics and customer requirements into cost‑aligned product and portfolio decisions * Several years of experience in product management, sales, product marketing, or a similar commercial role in an industrial or B2B environment * Strong understanding of price‑driven markets, competitive positioning, and portfolio management
Epiroc is an important part of a sustainable society and a global productivity partner for mining and infrastructure customers. In addition, the company offers first-class service and other customer support, as well as solutions for automation, digitalization, and electrification. Its dedicated employees support customers in more than 150 countries and work closely with them. * Own the market success and financial performance of the Value / Basic hydraulic breaker product portfolio * Translate market dynamics and customer requirements into cost‑aligned product and portfolio decisions * Several years of experience in product management, sales, product marketing, or a similar commercial role in an industrial or B2B environment * Strong understanding of price‑driven markets, competitive positioning, and portfolio management
Epiroc is an important part of a sustainable society and a global productivity partner for mining and infrastructure customers. In addition, the company offers first-class service and other customer support, as well as solutions for automation, digitalization, and electrification. Its dedicated employees support customers in more than 150 countries and work closely with them. * Own the business success and product roadmap of smart attachment solutions across their lifecycle * Define smart attachment use cases, features, and solution concepts based on customer needs and market opportunities * Translate customer and application requirements into clear product, feature, and system requirements * Drive early‑stage business development for smart attachments by building internal competence, shaping go‑to‑market approaches, and enabling customers and partners to adopt smart solutions
Epiroc is an important part of a sustainable society and a global productivity partner for mining and infrastructure customers. In addition, the company offers first-class service and other customer support, as well as solutions for automation, digitalization, and electrification. Its dedicated employees support customers in more than 150 countries and work closely with them. * Own the business success and product roadmap of smart attachment solutions across their lifecycle * Define smart attachment use cases, features, and solution concepts based on customer needs and market opportunities * Translate customer and application requirements into clear product, feature, and system requirements * Drive early‑stage business development for smart attachments by building internal competence, shaping go‑to‑market approaches, and enabling customers and partners to adopt smart solutions
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Customer Relationship & Success Manager (m/w/d)
Customer Relationship & Success Manager (m/w/d)
Artemeon Management Partner Gmbh
Mettmann
Teilweise Home-Office
Zum nächstmöglichen Zeitpunkt suchen wir einen Customer Relationship / Customer Success Manager (m/w/d) Als Customer Relationship / Customer Success Manager (m/w/d) bist Du für die ganzheitliche Betreuung und Beratung unser Kunden verantwortlich. * Artemeon Management Partner Gmbh - Du verfügst über ein abgeschlossenes Studium oder Berufserfahrung in serviceorientierten Berufen (z.B. User Helpdesk, technischer Support (B2B), Account Management).
Zum nächstmöglichen Zeitpunkt suchen wir einen Customer Relationship / Customer Success Manager (m/w/d) Als Customer Relationship / Customer Success Manager (m/w/d) bist Du für die ganzheitliche Betreuung und Beratung unser Kunden verantwortlich. * Artemeon Management Partner Gmbh - Du verfügst über ein abgeschlossenes Studium oder Berufserfahrung in serviceorientierten Berufen (z.B. User Helpdesk, technischer Support (B2B), Account Management).
Beliebte Jobs
- Praktikum Kommunikation
- Customer Support Manager
- Customer Services
- Customer Relationship Management
- Customer Service Management
- Praktikum Brand Management
- Customer Service Lead
- Customer Relationship Management Specialist
- Customer Service
- Praktikum Category Management
- Customer Management
- Customer Account Management
- Customer Insight Management
- Head of Customer Success
- Customer Service Leader
- Customer Service Coordinator
Standorte
- Köln
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- Essen
- Dortmund
- Bochum
- Duisburg
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- Wuppertal
- Krefeld
- Neuss
- Gelsenkirchen
- Oberhausen, Nordrhein-Westfalen
- Hagen, Nordrhein-Westfalen
- Leverkusen
- Mülheim an der Ruhr
- Ratingen
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- Bocholt
- Remscheid
- Wesel
- Europa
- Westliches Europa
- Westdeutschland
- Nordrhein-Westfalen
- Rheinland
- Ruhrgebiet
- Niederrhein
- Bergisches Land