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Beliebte Jobs
- Customer Service Manager
- Customer Success Manager
- Customer Service Representative
- Customer Support
- Customer Service Agent
- Customer Services
- Community Management
- Customer Insight Specialist
- Customer Success Management
- Customer Success
- Relationship Manager
- Customer Service
- Customer Care Agent
- Customer Care Manager
- Customer Relationship Manager
- Client Success Manager
Standorte
- Köln
- Düsseldorf
- Dortmund
- Essen
- Duisburg
- Bochum
- Mönchengladbach
- Wuppertal
- Oberhausen, Nordrhein-Westfalen
- Krefeld
- Neuss
- Hagen, Nordrhein-Westfalen
- Gelsenkirchen
- Leverkusen
- Mülheim an der Ruhr
- Bergisch Gladbach
- Ratingen
- Wesel
- Hilden
- Langenfeld, Nordrhein-Westfalen
- Europa
- Westliches Europa
- Westdeutschland
- Nordrhein-Westfalen
- Rheinland
- Ruhrgebiet
- Niederrhein
- Bergisches Land
3.782 Treffer für Customer Insight Management Jobs in Mülheim An Der Ruhr im Umkreis von 30 km
Noch nichts dabei? Es gibt 3782 weitere Jobs, die zu deiner Suche passen könnten
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Team Manager Customer Success (m/w/d) Specialists & Complaint Management
Team Manager Customer Success (m/w/d) Specialists & Complaint Management
The Stepstone Group GmbH
Düsseldorf
Teilweise Home-Office
Anschreiben nicht erforderlich
Als Team Manager Customer Success & Beschwerdemanagement führst du zwei hochspezialisierte Teams mit dem klaren Ziel, die Customer Experience messbar zu verbessern und Kennzahlen wie Zufriedenheit und Retention nachhaltig zu steigern. * Prozesse, Standards & Reporting: Du definierst Prozesse, Standards und KPIs, erstellst Reportings, leitest Insights ab und arbeitest eng mit Stakeholdern aus Vertrieb, Customer Success, Service, Produkt und Marketing zusammen. * Mindestens 4 Jahre Berufserfahrung im Customer Success oder Beschwerdemanagement – idealerweise mit mind. fachlicher Leitungsverantwortung - From good to great: Hebe Customer Success auf ein neues Level. Daneben treibst du neue Service-Innovationen voran und setzt Standards für exzellenten Customer Success. * Strategie: Du gestaltest die Ausrichtung des Customer Success-Bereichs aktiv mit und definierst eine Roadmap von ...
Als Team Manager Customer Success & Beschwerdemanagement führst du zwei hochspezialisierte Teams mit dem klaren Ziel, die Customer Experience messbar zu verbessern und Kennzahlen wie Zufriedenheit und Retention nachhaltig zu steigern. * Prozesse, Standards & Reporting: Du definierst Prozesse, Standards und KPIs, erstellst Reportings, leitest Insights ab und arbeitest eng mit Stakeholdern aus Vertrieb, Customer Success, Service, Produkt und Marketing zusammen. * Mindestens 4 Jahre Berufserfahrung im Customer Success oder Beschwerdemanagement – idealerweise mit mind. fachlicher Leitungsverantwortung - From good to great: Hebe Customer Success auf ein neues Level. Daneben treibst du neue Service-Innovationen voran und setzt Standards für exzellenten Customer Success. * Strategie: Du gestaltest die Ausrichtung des Customer Success-Bereichs aktiv mit und definierst eine Roadmap von ...
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. The Senior Solution Sales Executive (f/m/d) (SSE) partners with the end-to-end account owner to drive solution specific sales motions, bring in domain expertise to solve customer business challenges, and grow the customer's SAP footprint through renewal and expansion to support long term customer success. * Manage customer relationships at the solution area/buying center level * Leverage SAP's comprehensive team of experts and industry knowledge to effectively address customer needs
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. The Senior Solution Sales Executive (f/m/d) (SSE) partners with the end-to-end account owner to drive solution specific sales motions, bring in domain expertise to solve customer business challenges, and grow the customer's SAP footprint through renewal and expansion to support long term customer success. * Manage customer relationships at the solution area/buying center level * Leverage SAP's comprehensive team of experts and industry knowledge to effectively address customer needs
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Senior Territory Ecosystem Manager (w/m/d) Partner-Driven Enterprise Growth Customers Germany
Senior Territory Ecosystem Manager (w/m/d) Partner-Driven Enterprise Growth Customers Germany
SAP SE
Ratingen, DE, 40882
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. * Develop and execute SAP strategies for top accounts, including opportunity management, partner engagement, and customer engagement. * Strong track record in customer acquisition, development and account management. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. * Drive revenue and growth targets across new and existing customers, expanding the SAP footprint in the midmarket. * Create an ambitious territory plan, including a detailed demand management plan aligned to strategic goals.
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. * Develop and execute SAP strategies for top accounts, including opportunity management, partner engagement, and customer engagement. * Strong track record in customer acquisition, development and account management. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. * Drive revenue and growth targets across new and existing customers, expanding the SAP footprint in the midmarket. * Create an ambitious territory plan, including a detailed demand management plan aligned to strategic goals.
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Working Student Pricing & Customer Lifetime Value Analyst (m/f/d)
Working Student Pricing & Customer Lifetime Value Analyst (m/f/d)
auxmoney GmbH
Düsseldorf
Teilweise Home-Office
Anschreiben nicht erforderlich
Deep Dive Analyses: Conduct detailed analyses to uncover insights about customer behavior, pricing performance, and business drivers, helping the company grow smarter every day. * Cross-Functional Collaboration: Work closely with across teams, turning data insights into tangible actions that improve customer experience and business outcomes. Do you love turning data into actionable insights and influencing real business decisions? Join our Pricing & Customer Lifetime Value team at auxmoney! Reporting directly to the Lifetime Value Management, you'll work across departments, leverage modern data technologies, and make a tangible impact on the success of Europe's leading fintech. * Data-Driven Pricing: Analyze market trends and past pricing changes to identify optimization opportunities and propose strategies that maximize customer value.
Deep Dive Analyses: Conduct detailed analyses to uncover insights about customer behavior, pricing performance, and business drivers, helping the company grow smarter every day. * Cross-Functional Collaboration: Work closely with across teams, turning data insights into tangible actions that improve customer experience and business outcomes. Do you love turning data into actionable insights and influencing real business decisions? Join our Pricing & Customer Lifetime Value team at auxmoney! Reporting directly to the Lifetime Value Management, you'll work across departments, leverage modern data technologies, and make a tangible impact on the success of Europe's leading fintech. * Data-Driven Pricing: Analyze market trends and past pricing changes to identify optimization opportunities and propose strategies that maximize customer value.
Quality Management Lead – Complaint & Escalation (m/w/d)
Quality Management Lead – Complaint & Escalation (m/w/d)
The Stepstone Group GmbH
Düsseldorf
Teilweise Home-Office
Anschreiben nicht erforderlich
Du übernimmst als Lead Customer Experience & Complaints Management (m/w/d) eine Schlüsselrolle für die Zufriedenheit unserer B2B-Kunden. * Erstellung von Reportings, Präsentation von Insights und strategische Zusammenarbeit mit Stakeholdern in Sales, Customer Service und Product * 3–5 Jahre Berufserfahrung im Customer Service, Complaint Management oder als CX-Manager:in – idealerweise mit Team Lead Erfahrung - Dabei arbeitest Du eng mit unserem CX-Team zusammen und positionierst professionelles Beschwerdemanagement aktiv als strategischen Hebel im gesamten Unternehmen. * Fachliche Führung eines spezialisierten Teams im B2B-Beschwerdemanagement sowie Coaching und Entwicklung der Teammitglieder * Konzeption und Durchführung interner Trainings für Customer Service Teams zum professionellen Complaint Handling * Enge Zusammenarbeit mit unserem CX-Team sowie aktive Mitarbeit in ...
Du übernimmst als Lead Customer Experience & Complaints Management (m/w/d) eine Schlüsselrolle für die Zufriedenheit unserer B2B-Kunden. * Erstellung von Reportings, Präsentation von Insights und strategische Zusammenarbeit mit Stakeholdern in Sales, Customer Service und Product * 3–5 Jahre Berufserfahrung im Customer Service, Complaint Management oder als CX-Manager:in – idealerweise mit Team Lead Erfahrung - Dabei arbeitest Du eng mit unserem CX-Team zusammen und positionierst professionelles Beschwerdemanagement aktiv als strategischen Hebel im gesamten Unternehmen. * Fachliche Führung eines spezialisierten Teams im B2B-Beschwerdemanagement sowie Coaching und Entwicklung der Teammitglieder * Konzeption und Durchführung interner Trainings für Customer Service Teams zum professionellen Complaint Handling * Enge Zusammenarbeit mit unserem CX-Team sowie aktive Mitarbeit in ...
Lead Complaint & Quality Management B2B (m/w/d)
Lead Complaint & Quality Management B2B (m/w/d)
The Stepstone Group GmbH
Düsseldorf
Teilweise Home-Office
Anschreiben nicht erforderlich
Du übernimmst als Lead Customer Experience & Complaints Management (m/w/d) eine Schlüsselrolle für die Zufriedenheit unserer B2B-Kunden. * Erstellung von Reportings, Präsentation von Insights und strategische Zusammenarbeit mit Stakeholdern in Sales, Customer Service und Product * 3–5 Jahre Berufserfahrung im Customer Service, Complaint Management oder als CX-Manager:in – idealerweise mit Team Lead Erfahrung - Dabei arbeitest Du eng mit unserem CX-Team zusammen und positionierst professionelles Beschwerdemanagement aktiv als strategischen Hebel im gesamten Unternehmen. * Fachliche Führung eines spezialisierten Teams im B2B-Beschwerdemanagement sowie Coaching und Entwicklung der Teammitglieder * Konzeption und Durchführung interner Trainings für Customer Service Teams zum professionellen Complaint Handling * Enge Zusammenarbeit mit unserem CX-Team sowie aktive Mitarbeit in ...
Du übernimmst als Lead Customer Experience & Complaints Management (m/w/d) eine Schlüsselrolle für die Zufriedenheit unserer B2B-Kunden. * Erstellung von Reportings, Präsentation von Insights und strategische Zusammenarbeit mit Stakeholdern in Sales, Customer Service und Product * 3–5 Jahre Berufserfahrung im Customer Service, Complaint Management oder als CX-Manager:in – idealerweise mit Team Lead Erfahrung - Dabei arbeitest Du eng mit unserem CX-Team zusammen und positionierst professionelles Beschwerdemanagement aktiv als strategischen Hebel im gesamten Unternehmen. * Fachliche Führung eines spezialisierten Teams im B2B-Beschwerdemanagement sowie Coaching und Entwicklung der Teammitglieder * Konzeption und Durchführung interner Trainings für Customer Service Teams zum professionellen Complaint Handling * Enge Zusammenarbeit mit unserem CX-Team sowie aktive Mitarbeit in ...
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Deine Präsentationen liefern uns wichtige Insights genauso wie von dir aufbereitete Branchen- und Marktdaten. * Jeden Tag lernst Du dazu, z. B. wenn Du für den Know-Your-Customer-Prozess Chancen und Risiken potenzieller Kunden ausarbeitest oder im Tagesgeschäft (z. B. bei Finanzierungsanfragen) assistierst.
Deine Präsentationen liefern uns wichtige Insights genauso wie von dir aufbereitete Branchen- und Marktdaten. * Jeden Tag lernst Du dazu, z. B. wenn Du für den Know-Your-Customer-Prozess Chancen und Risiken potenzieller Kunden ausarbeitest oder im Tagesgeschäft (z. B. bei Finanzierungsanfragen) assistierst.
Anschreiben nicht erforderlich
Working closely with a dedicated cross-functional team, you'll lead strong product discovery and delivery practices, using data, experimentation, and customer insight to identify high-value opportunities and build user-centric solutions. * Confidence using data, experimentation, and customer insights to guide decisions and measure success - You'll collaborate closely with peers and senior across Product, Engineering, Design, Data, and the business, influencing direction through insight and evidence. * Define, own, and evolve the product vision and strategy, aligning it with company goals and customer needs * Lead product discovery and delivery, translating insights into clear roadmaps, priorities, and measurable outcomes * Several years of experience in Product Management, with ownership of products from discovery through to delivery and optimisation
Working closely with a dedicated cross-functional team, you'll lead strong product discovery and delivery practices, using data, experimentation, and customer insight to identify high-value opportunities and build user-centric solutions. * Confidence using data, experimentation, and customer insights to guide decisions and measure success - You'll collaborate closely with peers and senior across Product, Engineering, Design, Data, and the business, influencing direction through insight and evidence. * Define, own, and evolve the product vision and strategy, aligning it with company goals and customer needs * Lead product discovery and delivery, translating insights into clear roadmaps, priorities, and measurable outcomes * Several years of experience in Product Management, with ownership of products from discovery through to delivery and optimisation
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Act as trusted to C-level partners and senior stakeholders, providing insights on market trends, partnership models as well as commercial opportunities and tactics. * Minimum +7 years of experience in international Key Account Management or Business Development in digital B2C and B2SME environments. With all our employees and customers, we are a global community of innovators and changemakers, all with the belief that each one of us can make a difference for our environment, for our society and for our children #WE shape the future.
Act as trusted to C-level partners and senior stakeholders, providing insights on market trends, partnership models as well as commercial opportunities and tactics. * Minimum +7 years of experience in international Key Account Management or Business Development in digital B2C and B2SME environments. With all our employees and customers, we are a global community of innovators and changemakers, all with the belief that each one of us can make a difference for our environment, for our society and for our children #WE shape the future.
NEU
Anschreiben nicht erforderlich
You'll champion the craft of product management, using data, experimentation, and user insights to challenge the status quo and deliver exceptional, user-centric experiences. * Drive strong product discovery, experimentation, and prioritisation practices, using data and customer insights to inform decisions * Extensive experience in Product Management, with ownership of complex products or product areas from strategy through to delivery at scale * Excellent communication and stakeholder management skills, including experience working with senior leadership.
You'll champion the craft of product management, using data, experimentation, and user insights to challenge the status quo and deliver exceptional, user-centric experiences. * Drive strong product discovery, experimentation, and prioritisation practices, using data and customer insights to inform decisions * Extensive experience in Product Management, with ownership of complex products or product areas from strategy through to delivery at scale * Excellent communication and stakeholder management skills, including experience working with senior leadership.
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(Junior) Consultant | NEW Banking (m/w/d)
(Junior) Consultant | NEW Banking (m/w/d)
BearingPoint GmbH
Frankfurt, Berlin, Düsseldorf, Hamburg, Leipzig, München, Stuttgart, Walldorf
Teilweise Home-Office
Anschreiben nicht erforderlich
Compliance: Anti-Financial-Crime, Bekämpfung von Geldwäsche- und Terrorismusfinanzierung, Know-Your-Customer/Know-Your-Enterprise, Non-Financial Risk Management, Kapitalmarkt-Compliance - BearingPoint ist eine unabhängige Management- und Technologieberatung mit europäischen Wurzeln und globaler Reichweite. ...du möchtest mehr Insights zu den aktuellen Banking-Fragestellungen bei BearingPoint?
Compliance: Anti-Financial-Crime, Bekämpfung von Geldwäsche- und Terrorismusfinanzierung, Know-Your-Customer/Know-Your-Enterprise, Non-Financial Risk Management, Kapitalmarkt-Compliance - BearingPoint ist eine unabhängige Management- und Technologieberatung mit europäischen Wurzeln und globaler Reichweite. ...du möchtest mehr Insights zu den aktuellen Banking-Fragestellungen bei BearingPoint?
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Senior Manager Software Engineering - Full Stack (m/w/d)
Senior Manager Software Engineering - Full Stack (m/w/d)
Publicis Media GmbH
Düsseldorf, Hamburg, Berlin, München, Frankfurt am Main
Teilweise Home-Office
As a global holding company, Publicis Media lives through its global agency brands Zenith, Starcom and Spark, which manage and continuously develop the customer business in strategic communications consulting in over 100 countries. In addition, central teams of specialists at Publicis Media support the agencies' clients in these areas: Data and Technology, Analytics and Insights, Research, Content, Performance, Buying and Business Development. * Open feedback culture with structured performance management
As a global holding company, Publicis Media lives through its global agency brands Zenith, Starcom and Spark, which manage and continuously develop the customer business in strategic communications consulting in over 100 countries. In addition, central teams of specialists at Publicis Media support the agencies' clients in these areas: Data and Technology, Analytics and Insights, Research, Content, Performance, Buying and Business Development. * Open feedback culture with structured performance management
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Around 15 million customers worldwide rely on our unique multichannel offering: shopping in our wholesale stores, delivery through Food Service Distribution, and digital solutions via METRO MARKETS. You will get insights of several * Departments like sourcing, packaging, design, quality, Own Brand Management and supply chain. * Business administration, Supply Chain Management, marketing or economics
Around 15 million customers worldwide rely on our unique multichannel offering: shopping in our wholesale stores, delivery through Food Service Distribution, and digital solutions via METRO MARKETS. You will get insights of several * Departments like sourcing, packaging, design, quality, Own Brand Management and supply chain. * Business administration, Supply Chain Management, marketing or economics
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. This role is at the intersection of strategy, technology, and relationship management, ensuring customers realize the full value of their SAP investments while positioning the organization for sustained growth. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. The Solution Sales Expert (f/m/d) combines deep SAP expertise, business acumen, and end-to-end solution knowledge to drive LoB cloud revenue, customer success, and adoption of innovation (especially AI), advancing both LoB priorities and the “One SAP” strategy.
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. This role is at the intersection of strategy, technology, and relationship management, ensuring customers realize the full value of their SAP investments while positioning the organization for sustained growth. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. The Solution Sales Expert (f/m/d) combines deep SAP expertise, business acumen, and end-to-end solution knowledge to drive LoB cloud revenue, customer success, and adoption of innovation (especially AI), advancing both LoB priorities and the “One SAP” strategy.
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The Marketing Strategy and Intelligence team at trivago is a unique blend of data and business expertise, steering key marketing decisions through impactful data products, actionable insights, and deep market understanding. Together with your team, you will maintain, deliver and operationalize advanced analytics and ML solutions to complex marketing challenges, ensuring decisions are grounded in robust data, experimentation, and customer-centric thinking. * Exceptional communication and stakeholder management; comfortable presenting to and driving cross-functional alignment.
The Marketing Strategy and Intelligence team at trivago is a unique blend of data and business expertise, steering key marketing decisions through impactful data products, actionable insights, and deep market understanding. Together with your team, you will maintain, deliver and operationalize advanced analytics and ML solutions to complex marketing challenges, ensuring decisions are grounded in robust data, experimentation, and customer-centric thinking. * Exceptional communication and stakeholder management; comfortable presenting to and driving cross-functional alignment.
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. The Senior Solution Sales Executive (f/m/d) (SSE) partners with the end-to-end account owner to drive Business Technology Platform specific sales motions, bring in domain expertise to solve customer business challenges, and grow the customer's SAP footprint through renewal and expansion to support long term customer success. * Manage customer relationships at the solution area/buying center level * Leverage SAP's comprehensive team of experts and industry knowledge to effectively ...
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. The Senior Solution Sales Executive (f/m/d) (SSE) partners with the end-to-end account owner to drive Business Technology Platform specific sales motions, bring in domain expertise to solve customer business challenges, and grow the customer's SAP footprint through renewal and expansion to support long term customer success. * Manage customer relationships at the solution area/buying center level * Leverage SAP's comprehensive team of experts and industry knowledge to effectively ...
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Senior Global Program Manager - Digital Transformation (d/f/m)
Senior Global Program Manager - Digital Transformation (d/f/m)
TK Elevator GmbH
Düsseldorf
Teilweise Home-Office
Anschreiben nicht erforderlich
We are transforming our business by driving the industry norm and challenging ourselves, fostering a culture of internal and external collaboration, and building on our unique engineering capabilities to optimize existing and create new products and solutions for our customers that cater to real mobility needs. TK Elevator aims to be a leader in industrial IoT solutions, data-enabled solutions and software solutions that make our customers and successful and happy. o Work closely with internal and external to gather insights, feedback, and requirements and to drive the transformation forward - o Support in developing a high-performing management and implementation team * You have over 5 years of B2B experience and in parts as a management consultant with strong digital experience (e.g. transformation programs, digital products) in a leading business / digital consultancy
We are transforming our business by driving the industry norm and challenging ourselves, fostering a culture of internal and external collaboration, and building on our unique engineering capabilities to optimize existing and create new products and solutions for our customers that cater to real mobility needs. TK Elevator aims to be a leader in industrial IoT solutions, data-enabled solutions and software solutions that make our customers and successful and happy. o Work closely with internal and external to gather insights, feedback, and requirements and to drive the transformation forward - o Support in developing a high-performing management and implementation team * You have over 5 years of B2B experience and in parts as a management consultant with strong digital experience (e.g. transformation programs, digital products) in a leading business / digital consultancy
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Our core competencies include portfolio strategies, risk management and data processing. * You deliver in-depth analysis of the price and fundamental development of the global commodity markets, toprovide insights on future movements of price levels and spreads in the European commodity markets. * You lead initiatives to build and mature a large, international energy customer portfolio as part of E.ON'stransformation program. With all our employees and customers, we are a global community of innovators and changemakers, all with the belief that each one of us can make a difference for our environment, for our society and for our children - We shape the future.
Our core competencies include portfolio strategies, risk management and data processing. * You deliver in-depth analysis of the price and fundamental development of the global commodity markets, toprovide insights on future movements of price levels and spreads in the European commodity markets. * You lead initiatives to build and mature a large, international energy customer portfolio as part of E.ON'stransformation program. With all our employees and customers, we are a global community of innovators and changemakers, all with the belief that each one of us can make a difference for our environment, for our society and for our children - We shape the future.
Deep understanding of brand performance marketing, customer acquisition, and media budget management. * Deliver clear and actionable performance insights; stay ahead of industry trends and champion innovative opportunities for our media strategy * Strong analytical mindset with the ability to turn data into clear, actionable insights.
Deep understanding of brand performance marketing, customer acquisition, and media budget management. * Deliver clear and actionable performance insights; stay ahead of industry trends and champion innovative opportunities for our media strategy * Strong analytical mindset with the ability to turn data into clear, actionable insights.
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From first onboarding to long-term partnerships, you'll act as a trusted — not just supporting customers but working alongside them on consulting-like projects that span efficiency gains, sustainability initiatives, cost optimization, go-to-market strategy, and change management. * Project ownership: Lead implementation projects across different management levels in customer organizations. * Product influence: Be the voice of the customer — feed insights, challenges, and ideas into our roadmap. * Solution-oriented & curious: You dive into problems, connect the dots between customer needs and product capabilities, and explore industry insights. * Skills interview with CS peers (Rong or Benny) – STAR-based discussion of projects, management, and customer impact. You'll ensure every customer not only succeeds but thrives with Metalshub.
From first onboarding to long-term partnerships, you'll act as a trusted — not just supporting customers but working alongside them on consulting-like projects that span efficiency gains, sustainability initiatives, cost optimization, go-to-market strategy, and change management. * Project ownership: Lead implementation projects across different management levels in customer organizations. * Product influence: Be the voice of the customer — feed insights, challenges, and ideas into our roadmap. * Solution-oriented & curious: You dive into problems, connect the dots between customer needs and product capabilities, and explore industry insights. * Skills interview with CS peers (Rong or Benny) – STAR-based discussion of projects, management, and customer impact. You'll ensure every customer not only succeeds but thrives with Metalshub.
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Strategieberater:in Marketing- & Kommunikation (m/w/d, remote)
Strategieberater:in Marketing- & Kommunikation (m/w/d, remote)
muehlhausmoers corporate communications gmbh
Berlin, Köln, Düsseldorf, remote
Teilweise Home-Office
Du arbeitest mit unserem eigenen und allgemeinen Strategie Frameworks und entwickelst diese weiter– inklusive Methoden wie Human Needs, Customer Journeys, Messaging Houses, Content Stacking, Value Proposition etc. Du übersetzt Research & Insights: aus Daten und Analysen werden klare Narrative, Frameworks und Playbooks. Du berätst Management- & C-Level und bist Sparringspartner:in für Entscheider:innen in Marketing und Kommunikation. Du koordinierst Teams, Timings und Budgets, um sicherzustellen, dass deine Strategie-Projekte maximale Wirkung entfalten und lebst Projektmanagement mit strategischem Blick. Sicher im Umgang mit Kund:innen auf Management- & C-Level. Erfahrung in Projektmanagement mit Budget- und Ressourcenverantwortung: Du behältst Zahlen, Timings und Qualität im Blick. Kenntnisse in Customer Journeys, Digitale Offline Kanäle, Social Media und Formate.
Du arbeitest mit unserem eigenen und allgemeinen Strategie Frameworks und entwickelst diese weiter– inklusive Methoden wie Human Needs, Customer Journeys, Messaging Houses, Content Stacking, Value Proposition etc. Du übersetzt Research & Insights: aus Daten und Analysen werden klare Narrative, Frameworks und Playbooks. Du berätst Management- & C-Level und bist Sparringspartner:in für Entscheider:innen in Marketing und Kommunikation. Du koordinierst Teams, Timings und Budgets, um sicherzustellen, dass deine Strategie-Projekte maximale Wirkung entfalten und lebst Projektmanagement mit strategischem Blick. Sicher im Umgang mit Kund:innen auf Management- & C-Level. Erfahrung in Projektmanagement mit Budget- und Ressourcenverantwortung: Du behältst Zahlen, Timings und Qualität im Blick. Kenntnisse in Customer Journeys, Digitale Offline Kanäle, Social Media und Formate.
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Human Resources Business Partner & Operations Specialist (12-14 month fixed term contract)
Human Resources Business Partner & Operations Specialist (12-14 month fixed term contract)
BlackBerry Deutschland GmbH
Dusseldorf, Germany
Champion People programs: talent acquisition, onboarding, performance management, compensation, and rewards. * Use data and analytics to drive workforce planning and uncover actionable insights. * Excellent communication skills with a customer-focused mindset.
Champion People programs: talent acquisition, onboarding, performance management, compensation, and rewards. * Use data and analytics to drive workforce planning and uncover actionable insights. * Excellent communication skills with a customer-focused mindset.
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Management Trainee - Essen / Mülheim an der Ruhr (m_w_d)
Management Trainee - Essen / Mülheim an der Ruhr (m_w_d)
Enterprise Mobility
Essen, Mülheim an der Ruhr
Anschreiben nicht erforderlich
Als Management Trainee lernst du „on the job“ unser Geschäft von Grund auf kennen. Dich erwarten abwechslungsreiche Aufgaben im Kundenservice, Vertrieb, Business-Management und Finanzwesen. * Als Management Trainee bist du Teil eines unserer 200 deutschlandweiten Teams. * Ganz gleich in welchem Bereich du deinen Hochschulabschluss gemacht hast – wir freuen uns über Kandidat:innen, die eine Karriere im Management anstreben, motiviert sind, Eigeninitiative zeigen und Verantwortung übernehmen wollen. * Unser Management-Trainee-Programm hat eine klar definierte Struktur mit Lern- und Leistungszielen, bei denen deine persönliche und fachliche Entwicklung im Vordergrund steht. * Nach erfolgreichem Abschluss des Trainee-Programms wirst du automatisch zum Management Assistant befördert. Danach lassen sich auch andere Karrieremöglichkeiten bei Enterprise erkunden, z.B. im Personalwesen oder Risikomanagement.
Als Management Trainee lernst du „on the job“ unser Geschäft von Grund auf kennen. Dich erwarten abwechslungsreiche Aufgaben im Kundenservice, Vertrieb, Business-Management und Finanzwesen. * Als Management Trainee bist du Teil eines unserer 200 deutschlandweiten Teams. * Ganz gleich in welchem Bereich du deinen Hochschulabschluss gemacht hast – wir freuen uns über Kandidat:innen, die eine Karriere im Management anstreben, motiviert sind, Eigeninitiative zeigen und Verantwortung übernehmen wollen. * Unser Management-Trainee-Programm hat eine klar definierte Struktur mit Lern- und Leistungszielen, bei denen deine persönliche und fachliche Entwicklung im Vordergrund steht. * Nach erfolgreichem Abschluss des Trainee-Programms wirst du automatisch zum Management Assistant befördert. Danach lassen sich auch andere Karrieremöglichkeiten bei Enterprise erkunden, z.B. im Personalwesen oder Risikomanagement.
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Zentrale Ansprechperson (SPOC) für kaufmännische/rechtliche Vereinbarungen bezüglich unserer Fertigungslinien (bei Bedarf Abstimmung mit dem Vertrieb oder Contract Management). * Anwalt/Fürsprecher des Kunden (Customer Advocate). * Idealerweise Erfahrung in der Strategie- und Business-Entwicklung im Bereich Telekommunikation und/oder im strategischen Key-Account Management
Zentrale Ansprechperson (SPOC) für kaufmännische/rechtliche Vereinbarungen bezüglich unserer Fertigungslinien (bei Bedarf Abstimmung mit dem Vertrieb oder Contract Management). * Anwalt/Fürsprecher des Kunden (Customer Advocate). * Idealerweise Erfahrung in der Strategie- und Business-Entwicklung im Bereich Telekommunikation und/oder im strategischen Key-Account Management
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Werkstudenten im Bereich Office- und Projektmanagement (m/w/d)
Werkstudenten im Bereich Office- und Projektmanagement (m/w/d)
Aon
Mülheim an der Ruhr, Hamburg
Teilweise Home-Office
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Schnelle Bewerbung
Mitwirkung bei der Planung und Durchführung von Projekten und eigenverantwortliche Übernahme von Projektmanagement-Aufgaben
Mitwirkung bei der Planung und Durchführung von Projekten und eigenverantwortliche Übernahme von Projektmanagement-Aufgaben
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Standorte
- Köln
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