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80 Treffer für Customer Service Agent Jobs
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Schnelle Bewerbung
Provides customer service support to customers utilizing effective relationship management skills. * Participation moderately complex one time projects aiming for improving the quality of service and effectiveness of customer service department • Excellent customer service skills with ability to negotiate and resolve difficult situations * Based on customer request checking the availability of the inventory * Follow up with the customer
Provides customer service support to customers utilizing effective relationship management skills. * Participation moderately complex one time projects aiming for improving the quality of service and effectiveness of customer service department • Excellent customer service skills with ability to negotiate and resolve difficult situations * Based on customer request checking the availability of the inventory * Follow up with the customer
NEU
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Customer Service Specialist (m/w/d) - Pharma & In-vitro Diagnostics
Customer Service Specialist (m/w/d) - Pharma & In-vitro Diagnostics
Balda Medical GmbH
Bad Oeynhausen
Teilweise Home-Office
Positions: Customer Service Specialist (m/w/d) - Pharma & -vitro Diagnostics * Participate in internal and external audits and contribute to the continuous improvement of customer service processes * At least 3–5 years of experience in customer service, order management, or internal sales, ideally in a regulated environment (medical devices, pharma, diagnostics) * Serve as the primary contact for national and international customers in the field of medical devices and in-vitro diagnostics * Manage and administer delivery and service contracts (e.g., MSA), including pricing, delivery terms, contract renewals, and amendments * Receive, review, and process customer orders in the ERP system, ensuring compliance with regulatory requirements (e.g., ISO 13485, GxP) * Maintain and update customer data, contract terms, and relevant documentation in the system
Positions: Customer Service Specialist (m/w/d) - Pharma & -vitro Diagnostics * Participate in internal and external audits and contribute to the continuous improvement of customer service processes * At least 3–5 years of experience in customer service, order management, or internal sales, ideally in a regulated environment (medical devices, pharma, diagnostics) * Serve as the primary contact for national and international customers in the field of medical devices and in-vitro diagnostics * Manage and administer delivery and service contracts (e.g., MSA), including pricing, delivery terms, contract renewals, and amendments * Receive, review, and process customer orders in the ERP system, ensuring compliance with regulatory requirements (e.g., ISO 13485, GxP) * Maintain and update customer data, contract terms, and relevant documentation in the system
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Customer trust and security specialist (m/w/d)
Customer trust and security specialist (m/w/d)
Colt Technology Services
Frankfurt
Teilweise Home-Office
Colt Technology Services Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. The customer trust and security specialist is responsible for building and maintaining customer confidence in the organization's security posture by acting as a trusted . This role ensures a deep understanding of local customer requirements, supports the creation and maintenance of accurate security documentation aligned to the organizational measures, and manages relationships with to ensure compliance. The position also serves as a key coordinator between internal teams—including Security, Compliance, Legal, and Sales—to deliver timely, consistent, and compliant responses to customer inquiries, audits, and contractual obligations.
Colt Technology Services Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. The customer trust and security specialist is responsible for building and maintaining customer confidence in the organization's security posture by acting as a trusted . This role ensures a deep understanding of local customer requirements, supports the creation and maintenance of accurate security documentation aligned to the organizational measures, and manages relationships with to ensure compliance. The position also serves as a key coordinator between internal teams—including Security, Compliance, Legal, and Sales—to deliver timely, consistent, and compliant responses to customer inquiries, audits, and contractual obligations.
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SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. The Solution Customer Success Manager (f/m/d) (S-CSM) works in a team of (CSM) to guide our Supply Chain Management customers through their journey with our solutions. The S-CSM ensures that customer satisfaction, retention, renewals, references and upsells/cross-sells for Cloud products within the CSM's own Supply Chain Management customer portfolio are achieved. They achieve this by building strong relationships with the customers and helping them maximize the value ...
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. The Solution Customer Success Manager (f/m/d) (S-CSM) works in a team of (CSM) to guide our Supply Chain Management customers through their journey with our solutions. The S-CSM ensures that customer satisfaction, retention, renewals, references and upsells/cross-sells for Cloud products within the CSM's own Supply Chain Management customer portfolio are achieved. They achieve this by building strong relationships with the customers and helping them maximize the value ...
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a Solution Customer Success Manager (S-CSM) for Finance Solutions (f/m/d), you will act as a trusted , maximizing customer lifetime value by delivering solution area expertise to and their line of business while accelerating near term value delivery via the rapid adoption and consumption of solutions. * Build deep executive relationships and earn trusted advisor status with customers * Identify new opportunities for customers to leverage new or expanded SAP solutions
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a Solution Customer Success Manager (S-CSM) for Finance Solutions (f/m/d), you will act as a trusted , maximizing customer lifetime value by delivering solution area expertise to and their line of business while accelerating near term value delivery via the rapid adoption and consumption of solutions. * Build deep executive relationships and earn trusted advisor status with customers * Identify new opportunities for customers to leverage new or expanded SAP solutions
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a Solution Customer Success Manager (S-CSM) for Finance Solutions (f/m/d), you will act as a trusted , maximizing customer lifetime value by delivering solution area expertise to and their line of business while accelerating near term value delivery via the rapid adoption and consumption of solutions. * Build deep executive relationships and earn trusted advisor status with customers * Identify new opportunities for customers to leverage new or expanded SAP solutions
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a Solution Customer Success Manager (S-CSM) for Finance Solutions (f/m/d), you will act as a trusted , maximizing customer lifetime value by delivering solution area expertise to and their line of business while accelerating near term value delivery via the rapid adoption and consumption of solutions. * Build deep executive relationships and earn trusted advisor status with customers * Identify new opportunities for customers to leverage new or expanded SAP solutions
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a Solution Customer Success Manager (S-CSM) for Finance Solutions (f/m/d), you will act as a trusted , maximizing customer lifetime value by delivering solution area expertise to and their line of business while accelerating near term value delivery via the rapid adoption and consumption of solutions. * Build deep executive relationships and earn trusted advisor status with customers * Identify new opportunities for customers to leverage new or expanded SAP solutions
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a Solution Customer Success Manager (S-CSM) for Finance Solutions (f/m/d), you will act as a trusted , maximizing customer lifetime value by delivering solution area expertise to and their line of business while accelerating near term value delivery via the rapid adoption and consumption of solutions. * Build deep executive relationships and earn trusted advisor status with customers * Identify new opportunities for customers to leverage new or expanded SAP solutions
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Customer Service Agent with French and English Language Skills
Customer Service Agent with French and English Language Skills
Stampin' Up! Europe GmbH
Neu-Isenburg
Teilweise Home-Office
Schnelle Bewerbung
As a Customer Service Agent, you will be the primary point of contact for our English- and French‑speaking independent sales consultants (“Demonstrators”). * Deliver high‑quality customer service via inbound calls, emails and chat to English and French Demonstrators * Strong customer service mindset with a genuine desire to help others succeed - You will support them in developing their businesses by delivering excellent service and practical guidance. * Handle calls efficiently while maintaining high productivity and service standards
As a Customer Service Agent, you will be the primary point of contact for our English- and French‑speaking independent sales consultants (“Demonstrators”). * Deliver high‑quality customer service via inbound calls, emails and chat to English and French Demonstrators * Strong customer service mindset with a genuine desire to help others succeed - You will support them in developing their businesses by delivering excellent service and practical guidance. * Handle calls efficiently while maintaining high productivity and service standards
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Schnelle Bewerbung
Elektronik Printing has long been the gold standard for professional printing services in the German and Austrian funeral industry. * Family Services: A digital and human support ecosystem to simplify post-death administration and provide meaningful tools for remembrance. As a Customer Success Manager, you are the heartbeat of this project. Your mission is to build deep, lasting relationships while designing the core processes and methods that ensure absolute customer satisfaction. * SaaS Experience: You have a 2 to 5 years background in Customer Success, Project Management, or Technical Support, ideally within a software environment.
Elektronik Printing has long been the gold standard for professional printing services in the German and Austrian funeral industry. * Family Services: A digital and human support ecosystem to simplify post-death administration and provide meaningful tools for remembrance. As a Customer Success Manager, you are the heartbeat of this project. Your mission is to build deep, lasting relationships while designing the core processes and methods that ensure absolute customer satisfaction. * SaaS Experience: You have a 2 to 5 years background in Customer Success, Project Management, or Technical Support, ideally within a software environment.
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The Customer Care Specialist, Senior is expected to seek and propose workflow improvements to maximize department efficiency while maintaining an excellent customer experience. (S)he is expected to consistently strive for excellence. The Customer Care Specialist, Senior is a skilled call center and reimbursement professional with a proven track record within the healthcare industry. (S)he is able to perform his/her duties with limited direct supervision. The Customer Care Specialist, Senior could be called upon to help train other members of the team. Position Overview: This position is responsible for providing excellent customer service, responding to customer inquiries, including order placement, reimbursement, shipping status, warranty and general concerns processing for Insulet products. We do this by hiring amazing people guided by shared values who exceed customer expectations.
The Customer Care Specialist, Senior is expected to seek and propose workflow improvements to maximize department efficiency while maintaining an excellent customer experience. (S)he is expected to consistently strive for excellence. The Customer Care Specialist, Senior is a skilled call center and reimbursement professional with a proven track record within the healthcare industry. (S)he is able to perform his/her duties with limited direct supervision. The Customer Care Specialist, Senior could be called upon to help train other members of the team. Position Overview: This position is responsible for providing excellent customer service, responding to customer inquiries, including order placement, reimbursement, shipping status, warranty and general concerns processing for Insulet products. We do this by hiring amazing people guided by shared values who exceed customer expectations.
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Staff Member for the area of Customer Service/Support (m/f/t)
Staff Member for the area of Customer Service/Support (m/f/t)
Urban GmbH & Co. Maschinenbau KG
Memmingen
Teilweise Home-Office
Schnelle Bewerbung
• Customer-oriented thinking a nd acting • Exciting projects and diverse challenges at wel l-known customers
• Customer-oriented thinking a nd acting • Exciting projects and diverse challenges at wel l-known customers
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Our brand represents a fusion of tradition and modernity, and our Client Advisors play a pivotal role in providing personalized service and creating memorable moments for our discerning customers. As a Client Advisor, you will embody the essence of PRADA, ensuring that every customer interaction reflects our commitment to excellence. We are seeking a passionate and dedicated Client Advisor (m/f/d) to join our dynamic team in our PRADA Department Store in Oberpollinger in Munich. * Welcome and serve the customer providing an excellent in-store experience at all times. * Deal effectively with customer complaints by liaising with the line manager when necessary.
Our brand represents a fusion of tradition and modernity, and our Client Advisors play a pivotal role in providing personalized service and creating memorable moments for our discerning customers. As a Client Advisor, you will embody the essence of PRADA, ensuring that every customer interaction reflects our commitment to excellence. We are seeking a passionate and dedicated Client Advisor (m/f/d) to join our dynamic team in our PRADA Department Store in Oberpollinger in Munich. * Welcome and serve the customer providing an excellent in-store experience at all times. * Deal effectively with customer complaints by liaising with the line manager when necessary.
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Customer Service Advisor (m/f/d) › David Finest Sports Cars
Customer Service Advisor (m/f/d) › David Finest Sports Cars
DAVID Finest Sports Cars DFSC GmbH
Hamburg, Germany
Schnelle Bewerbung
To strengthen our team, we are looking for a dedicated service advisor who shares our passion for sports and super sports cars and who looks after our customers with expertise, professionalism and enthusiasm. * Advice and support for our customers on all services relating to sports and super sports cars and classic vehicles * Communication between customer and workshop to ensure an optimal service process * Professional experience in customer service in the automotive sector, ideally in the premium or sports car segment * Acceptance and coordination of service orders and preparation of cost estimates * Ensuring professional and solution-oriented customer communication * Completed training in the automotive sector, e.g. as an automotive mechatronics technician, service advisor or a comparable qualification * High degree of customer orientation and strong communication skills
To strengthen our team, we are looking for a dedicated service advisor who shares our passion for sports and super sports cars and who looks after our customers with expertise, professionalism and enthusiasm. * Advice and support for our customers on all services relating to sports and super sports cars and classic vehicles * Communication between customer and workshop to ensure an optimal service process * Professional experience in customer service in the automotive sector, ideally in the premium or sports car segment * Acceptance and coordination of service orders and preparation of cost estimates * Ensuring professional and solution-oriented customer communication * Completed training in the automotive sector, e.g. as an automotive mechatronics technician, service advisor or a comparable qualification * High degree of customer orientation and strong communication skills
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Deliver the Valentino Couture Service in an impeccable way in every phase (preparation for sale, welcome, exploring the client, presentation of the product, closing and farewell). * Knows their portfolio of customers, and the VVICs and VICs they handle * Assist with all sales and after sales activities (boutique returns, end of season, customer returns, repairs, complaints) * Exceptional clientele, customer relationship building skills
Deliver the Valentino Couture Service in an impeccable way in every phase (preparation for sale, welcome, exploring the client, presentation of the product, closing and farewell). * Knows their portfolio of customers, and the VVICs and VICs they handle * Assist with all sales and after sales activities (boutique returns, end of season, customer returns, repairs, complaints) * Exceptional clientele, customer relationship building skills
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Schnelle Bewerbung
Ideally, you should have experience in customer support or e-commerce. Join our & E-Commerce team and ensure a positive customer experience for our refurbished IT hardware. With your expert advice, you will help with technical questions, optimize sales offers and act as the interface between the customer and internal departments to ensure fast and smooth sales processing. * Customers can rely on your expert advice on all topics. * You will also act as an interface between customers and internal departments to ensure that sales are processed quickly and smoothly. * Customer satisfaction is your top priority and you can express yourself well both verbally and in writing with your friendly manner.
Ideally, you should have experience in customer support or e-commerce. Join our & E-Commerce team and ensure a positive customer experience for our refurbished IT hardware. With your expert advice, you will help with technical questions, optimize sales offers and act as the interface between the customer and internal departments to ensure fast and smooth sales processing. * Customers can rely on your expert advice on all topics. * You will also act as an interface between customers and internal departments to ensure that sales are processed quickly and smoothly. * Customer satisfaction is your top priority and you can express yourself well both verbally and in writing with your friendly manner.
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Deliver the Valentino Couture Service in an impeccable way in every phase (preparation for sale, welcome, exploring the client, presentation of the product, closing and farewell). * Knows their portfolio of customers, and the VVICs and VICs they handle * Assist with all sales and after sales activities (boutique returns, end of season, customer returns, repairs, complaints) * Exceptional clientele, customer relationship building skills
Deliver the Valentino Couture Service in an impeccable way in every phase (preparation for sale, welcome, exploring the client, presentation of the product, closing and farewell). * Knows their portfolio of customers, and the VVICs and VICs they handle * Assist with all sales and after sales activities (boutique returns, end of season, customer returns, repairs, complaints) * Exceptional clientele, customer relationship building skills
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Client Relationship Officer (m/f/d)
Client Relationship Officer (m/f/d)
Pictet Asset Management Limited Niederlassung Deutschland
Frankfurt am Main
To strengthen our growing team in Frankfurt, we are seeking, at the earliest possible date, a Client Relationship Officer (m/f/d). The partner-led financial services group offers comprehensive services for wealthy private clients and families, including advisory investment solutions and family office services. In addition, you enjoy working as part of a team, are service-oriented, and have a structured and meticulous way of working.
To strengthen our growing team in Frankfurt, we are seeking, at the earliest possible date, a Client Relationship Officer (m/f/d). The partner-led financial services group offers comprehensive services for wealthy private clients and families, including advisory investment solutions and family office services. In addition, you enjoy working as part of a team, are service-oriented, and have a structured and meticulous way of working.
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Our brand represents a fusion of tradition and modernity, and our Client Advisors play a pivotal role in providing personalized service and creating memorable moments for our discerning customers. As a Client Advisor, you will embody the essence of PRADA, ensuring that every customer interaction reflects our commitment to excellence. We are seeking a passionate and dedicated Client Advisor (m/f/d) to join our dynamic team in our PRADA Store in Dusseldorf. * Welcome and serve the customer providing an excellent in-store experience at all times. * Deal effectively with customer complaints by liaising with the when necessary.
Our brand represents a fusion of tradition and modernity, and our Client Advisors play a pivotal role in providing personalized service and creating memorable moments for our discerning customers. As a Client Advisor, you will embody the essence of PRADA, ensuring that every customer interaction reflects our commitment to excellence. We are seeking a passionate and dedicated Client Advisor (m/f/d) to join our dynamic team in our PRADA Store in Dusseldorf. * Welcome and serve the customer providing an excellent in-store experience at all times. * Deal effectively with customer complaints by liaising with the when necessary.
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Provide excellent customer service skills, great selling skills and exhibit motivation to succeed * Excellent customer service level. * Excellent customer service through Burberry Experience Evaluations. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. To meet and strive to exceed individual and store sales goals while executing key strategies of retail led growth, leveraging the franchise, operational excellence and all department category development; embracing and following on a daily basis the Burberry Experience during all interactions, owning the responsibility ...
Provide excellent customer service skills, great selling skills and exhibit motivation to succeed * Excellent customer service level. * Excellent customer service through Burberry Experience Evaluations. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. To meet and strive to exceed individual and store sales goals while executing key strategies of retail led growth, leveraging the franchise, operational excellence and all department category development; embracing and following on a daily basis the Burberry Experience during all interactions, owning the responsibility ...
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Schnelle Bewerbung
We're looking for a talented Service Cloud & Experience Cloud Consultant Mid-level to Senior-level to join our team! * Lead Service Cloud and Experience Cloud implementations for enterprise clients * Collaborate with cross-functional teams (Consulting, Development, Service) to deliver end-to-end Salesforce solutions * 4+ years of hands-on Service Cloud implementation experience * 2+ years serving as functional lead in client discussions with enterprise customers * You have hands-on technical experience and understand the details behind Service and Experience Cloud implementations * Certifications in Salesforce Business Analyst, Salesforce Service Cloud Consultant, Salesforce Experience Cloud Consultant and/or Salesforce Sales Cloud are considered a benefit
We're looking for a talented Service Cloud & Experience Cloud Consultant Mid-level to Senior-level to join our team! * Lead Service Cloud and Experience Cloud implementations for enterprise clients * Collaborate with cross-functional teams (Consulting, Development, Service) to deliver end-to-end Salesforce solutions * 4+ years of hands-on Service Cloud implementation experience * 2+ years serving as functional lead in client discussions with enterprise customers * You have hands-on technical experience and understand the details behind Service and Experience Cloud implementations * Certifications in Salesforce Business Analyst, Salesforce Service Cloud Consultant, Salesforce Experience Cloud Consultant and/or Salesforce Sales Cloud are considered a benefit
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Are you passionate about customer service and eager to learn about the dynamics of international business? Join us at Tianshi GmbH as a Customer Service Intern and gain valuable experience in a fast-paced and globally connected environment. * Assist with additional customer service projects as needed. * Provide excellent customer service to Tianshi's networks across Europe via online and offline channels - Tianshi GmbH is committed to improving the quality of life for its customers by offering innovative products that combine traditional Chinese medicine with cutting-edge scientific research. We are currently looking for an intern in customer relations for a duration of 6 months, with the possibility of a permanent position after the internship. * Provide information about products and services. * Resolve customer complaints and issues in a timely and empathetic manner.
Are you passionate about customer service and eager to learn about the dynamics of international business? Join us at Tianshi GmbH as a Customer Service Intern and gain valuable experience in a fast-paced and globally connected environment. * Assist with additional customer service projects as needed. * Provide excellent customer service to Tianshi's networks across Europe via online and offline channels - Tianshi GmbH is committed to improving the quality of life for its customers by offering innovative products that combine traditional Chinese medicine with cutting-edge scientific research. We are currently looking for an intern in customer relations for a duration of 6 months, with the possibility of a permanent position after the internship. * Provide information about products and services. * Resolve customer complaints and issues in a timely and empathetic manner.
NEU
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Schnelle Bewerbung
A natural interest in the latest trends of customer loyalty and customer service, online and offline - We tailor or extensive expertise and knowledge to the individual customer needs in order to achieve the best outcome for our customer and their business. Our versatile consultants think and act like entrepreneurs, we use our outstanding expertise, high-performance abilities and extensive networks to create innovative strategies for our customers. * Conceptual-strategic support of exciting and demanding management consulting projects in a range of fields (customer loyalty, M&A, e-commerce, restructuring, process optimization, transformation & change management) * Relevant experience within the industry and / or initial consulting experience with a focus on strategy and customer loyalty, e.g. in online marketing, innovation and project management with administrative tasks
A natural interest in the latest trends of customer loyalty and customer service, online and offline - We tailor or extensive expertise and knowledge to the individual customer needs in order to achieve the best outcome for our customer and their business. Our versatile consultants think and act like entrepreneurs, we use our outstanding expertise, high-performance abilities and extensive networks to create innovative strategies for our customers. * Conceptual-strategic support of exciting and demanding management consulting projects in a range of fields (customer loyalty, M&A, e-commerce, restructuring, process optimization, transformation & change management) * Relevant experience within the industry and / or initial consulting experience with a focus on strategy and customer loyalty, e.g. in online marketing, innovation and project management with administrative tasks
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Schnelle Bewerbung
As a Customer Service Intern, you will have the opportunity to learn and contribute to various aspects of our customer service operations. This hands-on experience is designed to develop your communication skills, problem-solving abilities, and understanding of customer service excellence in a real-world setting. * Assist with additional customer service projects as needed. * Provide excellent customer service to Tianshi's networks across Europe via online and offline channelsOrganize, prepare and actively participate in events, meetings and training sessions. Our Germany branch (Tianshi GmbH), located in Berlin, is currently seeking Interns in Cutstomer Service. * Provide information about products and services. * Resolve customer complaints and issues in a timely and empathetic manner. * Collaborate with to enhance the customer experience.
As a Customer Service Intern, you will have the opportunity to learn and contribute to various aspects of our customer service operations. This hands-on experience is designed to develop your communication skills, problem-solving abilities, and understanding of customer service excellence in a real-world setting. * Assist with additional customer service projects as needed. * Provide excellent customer service to Tianshi's networks across Europe via online and offline channelsOrganize, prepare and actively participate in events, meetings and training sessions. Our Germany branch (Tianshi GmbH), located in Berlin, is currently seeking Interns in Cutstomer Service. * Provide information about products and services. * Resolve customer complaints and issues in a timely and empathetic manner. * Collaborate with to enhance the customer experience.
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Schnelle Bewerbung
We are looking for an experienced Customer Support Associate - Dutch & English (m/f/x) to join our dynamic team. The ideal candidate will be responsible for delivering excellent customer service and providing seamless support to our customers in using our POS and e-commerce software solutions. * Customer Service: Act as the first point of contact for customer inquiries and issues, maintain strong customer relationships, and ensure customer satisfaction. This role requires a strong background in customer service, a solid understanding of IT, and knowledge of online hardware and networks. * At least 3 years of experience in customer service, preferably in the software or IT sector. * Proven ability to manage and exceed customer expectations, with a strong focus on delivering exceptional service. * Technical Support: Provide technical support for our POS and e-commerce software, troubleshoot ...
We are looking for an experienced Customer Support Associate - Dutch & English (m/f/x) to join our dynamic team. The ideal candidate will be responsible for delivering excellent customer service and providing seamless support to our customers in using our POS and e-commerce software solutions. * Customer Service: Act as the first point of contact for customer inquiries and issues, maintain strong customer relationships, and ensure customer satisfaction. This role requires a strong background in customer service, a solid understanding of IT, and knowledge of online hardware and networks. * At least 3 years of experience in customer service, preferably in the software or IT sector. * Proven ability to manage and exceed customer expectations, with a strong focus on delivering exceptional service. * Technical Support: Provide technical support for our POS and e-commerce software, troubleshoot ...
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Coordinate with customers to gather necessary documentation for Certificate of Conformity issuance, address technical inquiries, and relay feedback to improve service quality. Our team of highly qualified takes responsibility in a wide range of challenges in order to enrich life with valuable services.
Coordinate with customers to gather necessary documentation for Certificate of Conformity issuance, address technical inquiries, and relay feedback to improve service quality. Our team of highly qualified takes responsibility in a wide range of challenges in order to enrich life with valuable services.
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