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472 Treffer für Customer Management Jobs in Königs Wusterhausen im Umkreis von 30 km
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Manager IT-Beratung & Digitalisierung (m/w/d) - Finanzsektor
Manager IT-Beratung & Digitalisierung (m/w/d) - Finanzsektor
ReqPool Deutschland GmbH
Braunschweig, Hannover, Berlin, bundesweit
Teilweise Home-Office
ReqPOOL ist eine stark wachsende, unabhängige Management-Beratung für Software in Österreich und Deutschland. Verantwortlich für den großen Erfolg von ReqPOOL sind unsere Rund 130 Mitarbeitende, welche als Expertinnen und Experten eine ideale Kombination aus Prozesswissen, Projektmanagement und fachliche IT-Expertise zum Kunden bringen. Das klare Ziel ist das nachhaltige Kundenmanagement und somit das Wachstum der ReqPOOL Group. * Du bist erfahren in der Anwendung agiler und klassischer Projektmanagement Methoden und hast Zertifizierungen vorzuweisen (z.B.: PMP; IPMA Level B; Prince II; SAFe; Scrum Master)
ReqPOOL ist eine stark wachsende, unabhängige Management-Beratung für Software in Österreich und Deutschland. Verantwortlich für den großen Erfolg von ReqPOOL sind unsere Rund 130 Mitarbeitende, welche als Expertinnen und Experten eine ideale Kombination aus Prozesswissen, Projektmanagement und fachliche IT-Expertise zum Kunden bringen. Das klare Ziel ist das nachhaltige Kundenmanagement und somit das Wachstum der ReqPOOL Group. * Du bist erfahren in der Anwendung agiler und klassischer Projektmanagement Methoden und hast Zertifizierungen vorzuweisen (z.B.: PMP; IPMA Level B; Prince II; SAFe; Scrum Master)
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IT Architekt | Branchen-/ Geschäftsprozessexperte (m/w/d)
IT Architekt | Branchen-/ Geschäftsprozessexperte (m/w/d)
Senacor Technologies AG
Berlin, Bonn, Frankfurt, Hamburg, München, Nürnberg, Wien
Das Management des Kunden zur strukturellen Optimierung von IT-Landschaften und IT-Organisationen beraten
Das Management des Kunden zur strukturellen Optimierung von IT-Landschaften und IT-Organisationen beraten
IT Management Consultant | IT Projektmanager (m/w/d)
IT Management Consultant | IT Projektmanager (m/w/d)
Senacor Technologies AG
Berlin, Bonn, Frankfurt, Hamburg, München, Nürnberg, Wien
Das Management des Kunden zur strukturellen Optimierung von IT-Landschaften und IT-Organisationen beraten * Transformationen übergreifend steuern über Programm-Management und Architecture Offices
Das Management des Kunden zur strukturellen Optimierung von IT-Landschaften und IT-Organisationen beraten * Transformationen übergreifend steuern über Programm-Management und Architecture Offices
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Senior Consultant (all genders) Mobility Solutions & Customer Services Strategy
Senior Consultant (all genders) Mobility Solutions & Customer Services Strategy
Porsche Consulting GmbH
Stuttgart, München, Hamburg, Frankfurt am Main, Berlin
Customer Experience & Customer Lifetime Management entwickeln sich zum zentralen Differenzierungsfaktor — über Services, Schnittstellen und Geschäftsmodelle hinweg. * 4-6 Jahre Berufserfahrung in einer führenden Top-Management Beratung, einer Strategieabteilung oder in der Mobilitätsindustrie mit Schwerpunkt Mobility Solutions, Customer Experience, Customer Lifetime Management Mit mittlerweile über 900 Mitarbeitenden weltweit zählt Porsche Consulting heute zu den führenden Managementberatungen. Unternehmen müssen Mobilitäts- und Kundenstrategien neu denken, um skalierbare Services zu entwickeln, exzellente Customer Experience zu bieten und über den gesamten Lifecycle hinweg Wert zu generieren. Als Senior Consultant (all genders) Mobility Solutions & Customer Experience Strategy entwickelst Du gemeinsam mit unserem Team strategische Mobilitätslösungen, orchestrierst ...
Customer Experience & Customer Lifetime Management entwickeln sich zum zentralen Differenzierungsfaktor — über Services, Schnittstellen und Geschäftsmodelle hinweg. * 4-6 Jahre Berufserfahrung in einer führenden Top-Management Beratung, einer Strategieabteilung oder in der Mobilitätsindustrie mit Schwerpunkt Mobility Solutions, Customer Experience, Customer Lifetime Management Mit mittlerweile über 900 Mitarbeitenden weltweit zählt Porsche Consulting heute zu den führenden Managementberatungen. Unternehmen müssen Mobilitäts- und Kundenstrategien neu denken, um skalierbare Services zu entwickeln, exzellente Customer Experience zu bieten und über den gesamten Lifecycle hinweg Wert zu generieren. Als Senior Consultant (all genders) Mobility Solutions & Customer Experience Strategy entwickelst Du gemeinsam mit unserem Team strategische Mobilitätslösungen, orchestrierst ...
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CRM Solution Consultant (m/w/d) Low-Code/No-Code Platforms
CRM Solution Consultant (m/w/d) Low-Code/No-Code Platforms
PTA GmbH
Berlin, Dresden, Düsseldorf, Frankfurt, Hamburg, Karlsruhe, Kassel, Köln, Mannheim,München,Stuttgart
Teilweise Home-Office
Fachliche Anforderungen bei Kunden im Bereich CRM (Customer Relationship Management) aufnehmen und analysieren
Fachliche Anforderungen bei Kunden im Bereich CRM (Customer Relationship Management) aufnehmen und analysieren
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Consultant ServiceNow (m/w/d)
Consultant ServiceNow (m/w/d)
Sopra Steria
bundesweit, Berlin, Frankfurt, Hamburg, Köln, Leipzig, München
Teilweise Home-Office
Anschreiben nicht erforderlich
Du analysierst die Anforderungen und Problemstellung unserer Kunden und entwickelst auf Basis der ServiceNow Cloud-Plattform digitale Lösungen, mit Schwerpunkt auf IT Service Management, Human Resources, Customer Service Management oder Risk Management Wir sind als eine der führenden europäischen Management- und Technologieberatungen ein echter Tech-Player.
Du analysierst die Anforderungen und Problemstellung unserer Kunden und entwickelst auf Basis der ServiceNow Cloud-Plattform digitale Lösungen, mit Schwerpunkt auf IT Service Management, Human Resources, Customer Service Management oder Risk Management Wir sind als eine der führenden europäischen Management- und Technologieberatungen ein echter Tech-Player.
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Our Client Principals or Account Managers are responsible for the entire sales cycle ( generation through proposal, contract negotiation and closure) as well as client relationship management, account planning and growth, joint delivery governance and project reviews. * You will understand the industry context, the customer problem and define mutual value for all parties.
Our Client Principals or Account Managers are responsible for the entire sales cycle ( generation through proposal, contract negotiation and closure) as well as client relationship management, account planning and growth, joint delivery governance and project reviews. * You will understand the industry context, the customer problem and define mutual value for all parties.
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Coyotiv — The next-generation software engineering ecosystem.
Coyotiv — The next-generation software engineering ecosystem.
Coyotiv UG (haftungsbeschränkt)
Berlin, Germany
Teilweise Home-Office
CRM system management: Updating and maintaining our Customer Relationship Management (CRM) system with accurate and up-to-date student and lead information.
CRM system management: Updating and maintaining our Customer Relationship Management (CRM) system with accurate and up-to-date student and lead information.
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Senior Consultant Networks (mwd)
Senior Consultant Networks (mwd)
Vesterling AG
Berlin, Hamburg, München, Köln, Dresden, Koblenz, Paderborn
Teilweise Home-Office
Experience in project management as well as customer- and solution-oriented consulting personality with strong communication skills - It convinces its customers with high consulting quality and industry-specific expertise. * Likewise, you will plan customer workshops and assist with customer acquisition and proposal preparation. * Several years of professional experience in consulting customers (internal and external) for the development of secure network infrastructures and network architectures
Experience in project management as well as customer- and solution-oriented consulting personality with strong communication skills - It convinces its customers with high consulting quality and industry-specific expertise. * Likewise, you will plan customer workshops and assist with customer acquisition and proposal preparation. * Several years of professional experience in consulting customers (internal and external) for the development of secure network infrastructures and network architectures
Noch nichts dabei? Es gibt 463 weitere Jobs, die zu deiner Suche passen könnten
(Senior) Consultant (all genders) Aviation Strategy
(Senior) Consultant (all genders) Aviation Strategy
Porsche Consulting GmbH
Stuttgart, München, Hamburg, Berlin, Frankfurt am Main
With more than 900 employees around the globe, Porsche Consulting is one of the world's leading management consultancies. * Transforming airlines, airport and MRO organizations to constantly deliver high performance and customer centricity * Taking responsibility for sub-projects, presenting at Management Board level and actively contributing own ideas for our further development * Professional experience in airline, airport or MRO management ideally in a consulting environment
With more than 900 employees around the globe, Porsche Consulting is one of the world's leading management consultancies. * Transforming airlines, airport and MRO organizations to constantly deliver high performance and customer centricity * Taking responsibility for sub-projects, presenting at Management Board level and actively contributing own ideas for our further development * Professional experience in airline, airport or MRO management ideally in a consulting environment
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As a Product Manager focusing on scheme integrations and core payment platform components, you will be responsible for defining and executing the strategy that powers the movement of money for N26 customers across Europe. * Drive the implementation of new payment rails and features based on business data, customer insights, and company strategy * 5+ years of experience in Product Management, ideally gained in a FinTech, banking environment, PSP provider, or online retail * Solid understanding of product prioritization and management * Customer-first thinking, even in platform work
As a Product Manager focusing on scheme integrations and core payment platform components, you will be responsible for defining and executing the strategy that powers the movement of money for N26 customers across Europe. * Drive the implementation of new payment rails and features based on business data, customer insights, and company strategy * 5+ years of experience in Product Management, ideally gained in a FinTech, banking environment, PSP provider, or online retail * Solid understanding of product prioritization and management * Customer-first thinking, even in platform work
(Senior) Consultant (all genders) Aerospace – OEM Strategy
(Senior) Consultant (all genders) Aerospace – OEM Strategy
Porsche Consulting GmbH
Stuttgart, München, Hamburg, Berlin, Frankfurt am Main
With more than 900 employees around the globe, Porsche Consulting is one of the world's leading management consultancies. * Transform functional perimeters and entire companies towards customer centric thinking and efficient end-to-end processes and organizations
With more than 900 employees around the globe, Porsche Consulting is one of the world's leading management consultancies. * Transform functional perimeters and entire companies towards customer centric thinking and efficient end-to-end processes and organizations
Pega System Architect (m/w/d)
Pega System Architect (m/w/d)
Senacor Technologies AG
Berlin, Bonn, Frankfurt, Hamburg, München, Nürnberg, Wien
Teilweise Home-Office
Du bringst mehrjährige Erfahrung als Pega System Architect mit und konntest Erfahrung in der Implementierung für Case Management, BPM, Customer Engagement und/oder Customer Decision Hub sammeln
Du bringst mehrjährige Erfahrung als Pega System Architect mit und konntest Erfahrung in der Implementierung für Case Management, BPM, Customer Engagement und/oder Customer Decision Hub sammeln
Project management experience, particularly in cross-functional teams with Product, Tech, or Customer Support Operations. We're looking for a hands-on problem solver—someone ready to roll up their sleeves and dive deep into all areas of the business to support millions of customers worldwide. * Excellent stakeholder management, communication, and problem-solving abilities.
Project management experience, particularly in cross-functional teams with Product, Tech, or Customer Support Operations. We're looking for a hands-on problem solver—someone ready to roll up their sleeves and dive deep into all areas of the business to support millions of customers worldwide. * Excellent stakeholder management, communication, and problem-solving abilities.
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Senior Consultant / Manager (Gen) AI & Data Scientist | AI Garage (m/w/d)
Senior Consultant / Manager (Gen) AI & Data Scientist | AI Garage (m/w/d)
Capgemini Invent
Berlin, Frankfurt am Main, Hamburg, Köln, München, Stuttgart
Verantwortung als (Teil-) Projektleitung in einem der folgenden Bereiche: AI Strategy, AI für Customer Experience, AI Software Development und/oder der Implementierung von Data Science Lösungen * Nachweisliche Erfahrung und Kompetenz in der Entwicklung von Technologiestrategien für AI, Analytics und Data Management * Hohe Zuverlässigkeit, Teamgeist und Fit für eine weltweit führende Managementberatung
Verantwortung als (Teil-) Projektleitung in einem der folgenden Bereiche: AI Strategy, AI für Customer Experience, AI Software Development und/oder der Implementierung von Data Science Lösungen * Nachweisliche Erfahrung und Kompetenz in der Entwicklung von Technologiestrategien für AI, Analytics und Data Management * Hohe Zuverlässigkeit, Teamgeist und Fit für eine weltweit führende Managementberatung
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Als Teil unseres Customer Care Teams bist Du die erste Ansprechperson für unsere Kund:innen und sorgst mit Deiner lösungsorientierten, herzlichen Unterstützung für ein begeisterndes Kundenerlebnis . * Du koordinierst Dich eng mit anderen Teams (z. B. Business Development, Produktmanagement, Tech, Marketing ) und sorgst für einen reibungslosen Informationsfluss. Customer ServiceBerlin, GermanyEUR 500-500 / month
Als Teil unseres Customer Care Teams bist Du die erste Ansprechperson für unsere Kund:innen und sorgst mit Deiner lösungsorientierten, herzlichen Unterstützung für ein begeisterndes Kundenerlebnis . * Du koordinierst Dich eng mit anderen Teams (z. B. Business Development, Produktmanagement, Tech, Marketing ) und sorgst für einen reibungslosen Informationsfluss. Customer ServiceBerlin, GermanyEUR 500-500 / month
NEU
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Du arbeitest motiviert und selbstständig, die Fähigkeit zur Priorisierung von Workloads und eigenständigem Timemanagement setzen wir voraus * Erfahrungen im Umgang mit Projektmanagement-, sowie Taskmanagement-Tools sind von Vorteil
Du arbeitest motiviert und selbstständig, die Fähigkeit zur Priorisierung von Workloads und eigenständigem Timemanagement setzen wir voraus * Erfahrungen im Umgang mit Projektmanagement-, sowie Taskmanagement-Tools sind von Vorteil
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German Speaking - (Senior) Customer Relations Specialist *remote* (m/f/d)
German Speaking - (Senior) Customer Relations Specialist *remote* (m/f/d)
Pliant GmbH
Berlin, Germany
Teilweise Home-Office
We are currently looking for aGerman Speaking - (Senior) Customer Relations Specialist (m/f/d) to join our team. * Own and drive the end-to-end customer experience strategy across our support operations, with a specific focus on payment-related use cases, complex account issues, and platform adoption. * Bring a strategic mindset to every touchpoint: analyse operational data, customer feedback, and platform behaviour to proactively identify friction points and design scalable, long-term solutions. * Lead process improvement initiatives that enhance service quality, reduce resolution times, and improve team efficiency—leveraging your deep fintech/SaaS support experience and strong understanding of customer behaviour in high-growth environments. * Collaborate closely with Pay-ops, Product, Compliance, Engineering, and RevOps, advocating for the customer in internal system ...
We are currently looking for aGerman Speaking - (Senior) Customer Relations Specialist (m/f/d) to join our team. * Own and drive the end-to-end customer experience strategy across our support operations, with a specific focus on payment-related use cases, complex account issues, and platform adoption. * Bring a strategic mindset to every touchpoint: analyse operational data, customer feedback, and platform behaviour to proactively identify friction points and design scalable, long-term solutions. * Lead process improvement initiatives that enhance service quality, reduce resolution times, and improve team efficiency—leveraging your deep fintech/SaaS support experience and strong understanding of customer behaviour in high-growth environments. * Collaborate closely with Pay-ops, Product, Compliance, Engineering, and RevOps, advocating for the customer in internal system ...
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Customer Success Manager:in in einem Green-Tech Start up (m/w/d)
Customer Success Manager:in in einem Green-Tech Start up (m/w/d)
Green Fusion GmbH
Berlin, Deutschland
Teilweise Home-Office
Customer Service, Sales & Business DevelopmentBerlin, Germany Remote - Wir suchen eine:n neue:n Customer Success Manager:in ab 01.11.25. * Als Customer Success Manager:in bist du das Bindeglied zu unseren Kunden und sorgst für deren Zufriedenheit mit Green Fusion. * Du bist die vierte Customer Success Person und kannst dir zusammen mit unserem deine Spielwiese komplett neu aufbauen, das beinhaltet z.B erste Prozesse aufzubauen. Ein nachhaltiges Energiemanagement in der Wohnungswirtschaft ist nicht nur bald gesetzlich verpflichtend, sondern darüber hinaus ein aktiver Schritt gegen den Klimawandel, hin zu…
Customer Service, Sales & Business DevelopmentBerlin, Germany Remote - Wir suchen eine:n neue:n Customer Success Manager:in ab 01.11.25. * Als Customer Success Manager:in bist du das Bindeglied zu unseren Kunden und sorgst für deren Zufriedenheit mit Green Fusion. * Du bist die vierte Customer Success Person und kannst dir zusammen mit unserem deine Spielwiese komplett neu aufbauen, das beinhaltet z.B erste Prozesse aufzubauen. Ein nachhaltiges Energiemanagement in der Wohnungswirtschaft ist nicht nur bald gesetzlich verpflichtend, sondern darüber hinaus ein aktiver Schritt gegen den Klimawandel, hin zu…
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From our Customer Care representatives to our software engineer, every individual at Back Market cuts the planet - and consumers - a break. * TOOLS YOU'LL USE: Braze (customer engagement platform), Amplitude (analytics), Dust (AI assistant platform), A/B testing platforms * You have an interest in product management and always put the user at the center of your thoughts
From our Customer Care representatives to our software engineer, every individual at Back Market cuts the planet - and consumers - a break. * TOOLS YOU'LL USE: Braze (customer engagement platform), Amplitude (analytics), Dust (AI assistant platform), A/B testing platforms * You have an interest in product management and always put the user at the center of your thoughts
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(Junior) Consultant | NEW Banking (m/w/d)
(Junior) Consultant | NEW Banking (m/w/d)
BearingPoint GmbH
Frankfurt, Berlin, Düsseldorf, Hamburg, Leipzig, München, Stuttgart, Walldorf
Teilweise Home-Office
Anschreiben nicht erforderlich
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Senior Consultant / Digital Transformation
Senior Consultant / Digital Transformation
transentis management consulting GmbH & Co. KG
Geisbergstr. 9 Berlin
Teilweise Home-Office
transentis management consulting GmbH & Co. KG - You are familiar with agile disciplines (e.g. Design Thinking, SAFe, Kanban) and can apply them with our customers. You translate the customer's wishes into specifications for internal and external . You are no stranger to agile requirements management. When there are no customer appointments on site, you can choose to work from home or in an attractive office in the heart of Berlin.
transentis management consulting GmbH & Co. KG - You are familiar with agile disciplines (e.g. Design Thinking, SAFe, Kanban) and can apply them with our customers. You translate the customer's wishes into specifications for internal and external . You are no stranger to agile requirements management. When there are no customer appointments on site, you can choose to work from home or in an attractive office in the heart of Berlin.
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Technical Account Manager (m/f/d) with Focus on office space optimization
Technical Account Manager (m/f/d) with Focus on office space optimization
ReCoTech GmbH
Berlin, Germany
Teilweise Home-Office
Our space optimization tools support our customers in making the best use of their office space and adapting it to their needs. * Presentation and product demonstration of our solutions to potential customers * Conducting needs analyses to understand individual requirements and apply our tools to specific customer needs * Interacting with prospective customers in a technical manner and providing advice on technical questions and issues * Completed studies in the field of (interior) architecture, civil engineering, facility management and real estate management or comparable training - ReCoTech GmbH assists well-known customers in IT-supported, operational and strategic space and occupancy planning.
Our space optimization tools support our customers in making the best use of their office space and adapting it to their needs. * Presentation and product demonstration of our solutions to potential customers * Conducting needs analyses to understand individual requirements and apply our tools to specific customer needs * Interacting with prospective customers in a technical manner and providing advice on technical questions and issues * Completed studies in the field of (interior) architecture, civil engineering, facility management and real estate management or comparable training - ReCoTech GmbH assists well-known customers in IT-supported, operational and strategic space and occupancy planning.
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We are a team of experts with a clear focus on driving innovative change for our customers. Our team is spread across various locations in Europe and supports our global customers with complex projects. * You takeresponsibility for our customers' IT services and manage cloud-based solutionsend-to-end. * You carry outregular checks of specially defined IT controls in order to establish proactiveIT risk management for your services * You structureyour work independently and take over communication with customers andstakeholders * Your way of working is characterized by structure, clear communication and a committed approach to your customers and colleagues
We are a team of experts with a clear focus on driving innovative change for our customers. Our team is spread across various locations in Europe and supports our global customers with complex projects. * You takeresponsibility for our customers' IT services and manage cloud-based solutionsend-to-end. * You carry outregular checks of specially defined IT controls in order to establish proactiveIT risk management for your services * You structureyour work independently and take over communication with customers andstakeholders * Your way of working is characterized by structure, clear communication and a committed approach to your customers and colleagues
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We create for our global customers engineered components and sub-systems that deliver extreme precision and performance for a range of mission-critical applications—from minimally invasive surgery to robotics to 3D metal printing. * Pre-selection and assignment of customer requirements to existing solutions of the platform, coordination with if necessary. * Technical management of the technical project components and content support of the associated work packages (target definition, DoD) together with the project manager and the departments. * Responsible for product-specific risk management in cooperation with the . * Technical management of the equipment and hose set constructions (Alpha, Beta, Vali). * Control of material and BOM creation/management. * for the technical approval of the products by the customer * Technical contact person for customers (e.g. project acquisition
We create for our global customers engineered components and sub-systems that deliver extreme precision and performance for a range of mission-critical applications—from minimally invasive surgery to robotics to 3D metal printing. * Pre-selection and assignment of customer requirements to existing solutions of the platform, coordination with if necessary. * Technical management of the technical project components and content support of the associated work packages (target definition, DoD) together with the project manager and the departments. * Responsible for product-specific risk management in cooperation with the . * Technical management of the equipment and hose set constructions (Alpha, Beta, Vali). * Control of material and BOM creation/management. * for the technical approval of the products by the customer * Technical contact person for customers (e.g. project acquisition
Beliebte Jobs
- Customer Service Manager
- Customer Service Representative
- Customer Support
- Customer Service Agent
- Customer Services
- Customer Manager
- Customer Service Management
- Customer Service Lead
- Customer Success Management
- Customer Success
- Customer Service
- Customer Care Agent
- Customer Care Manager
- Customer Relationship Manager
- Customer Services Manager
- Category Management