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- Customer Service Manager
- Customer Success Manager
- Customer Service Representative
- Customer Support
- Communication Coordinator
- Customer Experience Manager
- Customer Service Agent
- Customer Services
- Customer Success Management
- Customer Success
- Relationship Manager
- Customer Service
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395 Treffer für Customer Contact Manager Jobs in Solingen im Umkreis von 30 km
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We are looking for a Manager Enterprise Telephony & Contact Center Engineering to drive the transformation of our telephony and call center landscape across six countries, 40+ locations, and more than 3,000 users. Contract titel: Manager Solution Integration - At ista, we support property owners and managers in making their buildings fit for the future and kind to the planet. In this role, you will shape our future communications architecture, oversee integrations with customer service systems, and build internal expertise to complement our external partners. * Design and implement our next- generation telephony and contact center architecture (UC / VoIP / CCaaS) * At least 3 years of experience in enterprise telephony (VoIP, SIP, SBCs, PBX) or contact center platforms (Genesys, NICE, Avaya, Cisco, Amazon Connect, or similar) * Experience in multi- country environment
We are looking for a Manager Enterprise Telephony & Contact Center Engineering to drive the transformation of our telephony and call center landscape across six countries, 40+ locations, and more than 3,000 users. Contract titel: Manager Solution Integration - At ista, we support property owners and managers in making their buildings fit for the future and kind to the planet. In this role, you will shape our future communications architecture, oversee integrations with customer service systems, and build internal expertise to complement our external partners. * Design and implement our next- generation telephony and contact center architecture (UC / VoIP / CCaaS) * At least 3 years of experience in enterprise telephony (VoIP, SIP, SBCs, PBX) or contact center platforms (Genesys, NICE, Avaya, Cisco, Amazon Connect, or similar) * Experience in multi- country environment
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Business Development Manager - Hygenics (m/w/d)
Business Development Manager - Hygenics (m/w/d)
Interroll Holding GmbH
Wermelskirchen
Teilweise Home-Office
Discover customer needs and translate hygienic and regulatory requirements into fit‑for‑purpose material handling solutions. * Work hand‑in‑hand with Area Sales Managers (ASMs) to plan visits, co‑sell, prepare quotes, and follow up until the sale is concluded. * Use CRM to track opportunities, contacts and forecasts; deliver regular, reliable activity reports and hit agreed sales targets. * Feed the learning loop by capturing market requirements and customer feedback to inform product improvements and roadmaps. * Willingness to travel frequently nationwide to customers, partners and fairs
Discover customer needs and translate hygienic and regulatory requirements into fit‑for‑purpose material handling solutions. * Work hand‑in‑hand with Area Sales Managers (ASMs) to plan visits, co‑sell, prepare quotes, and follow up until the sale is concluded. * Use CRM to track opportunities, contacts and forecasts; deliver regular, reliable activity reports and hit agreed sales targets. * Feed the learning loop by capturing market requirements and customer feedback to inform product improvements and roadmaps. * Willingness to travel frequently nationwide to customers, partners and fairs
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Global Sales Project Manager (f/m/d)
Global Sales Project Manager (f/m/d)
Berner Omnichannel Trading Holding SE
Köln, Künzelsau
Teilweise Home-Office
Furthermore, we deliver over 100,000 premium products for repair, care and maintenance to our customers in the mobility, construction and industrial sectors to keep their business winning and running. In addition, with our strong brands BERNER, BTI by BERNER and CCS, we offer industry-leading services that enable our customers to focus on their business and drive it forward. * Act as the primary global business contact for sales-related topics in coordination with Group IT, ensuring business requirements are translated into scalable solutions * KPI-driven approach with a deep understanding of sales operations, enablement and process design rather than direct selling or customer acquisition
Furthermore, we deliver over 100,000 premium products for repair, care and maintenance to our customers in the mobility, construction and industrial sectors to keep their business winning and running. In addition, with our strong brands BERNER, BTI by BERNER and CCS, we offer industry-leading services that enable our customers to focus on their business and drive it forward. * Act as the primary global business contact for sales-related topics in coordination with Group IT, ensuring business requirements are translated into scalable solutions * KPI-driven approach with a deep understanding of sales operations, enablement and process design rather than direct selling or customer acquisition
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Understand customer strategy and organisation, develop contacts at multiple levels, and support strategic sales orientation for your line manager. If you're passionate about building strong customer relationships and driving results, this could be your next step! * Manage Label Wet Shave products for customers in Northeast Europe (Austria, Switzerland, Germany, Netherlands, Belgium). * Achieve annual business plans and forecasts (volume and financial) through proactive engagement with customers. * Monitor customer, market, and performance; make recommendations to improve profitability. * Track and update customer conditions regularly. * Deliver presentations to customers. * A customer-focused, cross-f
Understand customer strategy and organisation, develop contacts at multiple levels, and support strategic sales orientation for your line manager. If you're passionate about building strong customer relationships and driving results, this could be your next step! * Manage Label Wet Shave products for customers in Northeast Europe (Austria, Switzerland, Germany, Netherlands, Belgium). * Achieve annual business plans and forecasts (volume and financial) through proactive engagement with customers. * Monitor customer, market, and performance; make recommendations to improve profitability. * Track and update customer conditions regularly. * Deliver presentations to customers. * A customer-focused, cross-f
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Gebietsverkaufsleiter Industrieelektronik (m/w/d)
Gebietsverkaufsleiter Industrieelektronik (m/w/d)
Radwell International Germany GmbH
Düsseldorf, München, Stuttgart, Nürnberg, Augsburg, Freiburg, Bayern, NRW, Baden-Württemberg
Teilweise Home-Office
Your tasks: As a sales representative (m/f/d) in the field, you will be the first point of contact for our customers from industry and medium-sized companies. You will actively contribute to the company's growth by supporting existing B2B customers and acquiring new ones. Our customers already include well-known companies from the mechanical engineering, automotive, steel, food and beverage and manufacturing industries, including BMW, Siemens, Bosch and Daimler. * New customer acquisition and reactivation in the manufacturing industry * Participation in trade fairs and customer presentations
Your tasks: As a sales representative (m/f/d) in the field, you will be the first point of contact for our customers from industry and medium-sized companies. You will actively contribute to the company's growth by supporting existing B2B customers and acquiring new ones. Our customers already include well-known companies from the mechanical engineering, automotive, steel, food and beverage and manufacturing industries, including BMW, Siemens, Bosch and Daimler. * New customer acquisition and reactivation in the manufacturing industry * Participation in trade fairs and customer presentations
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You're a born sales talent, have initial contacts in the retail sector, and can excite retailers and customers alike with our brands in the shoes and/or backpack categories. * CUSTOMER HAPPINESS? You love engaging with your customers, recognizing and awakening their needs, and building sustainable customer relationships.
You're a born sales talent, have initial contacts in the retail sector, and can excite retailers and customers alike with our brands in the shoes and/or backpack categories. * CUSTOMER HAPPINESS? You love engaging with your customers, recognizing and awakening their needs, and building sustainable customer relationships.
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Etwa 550 Mitarbeiter arbeiten in der Hauptverwaltung in Köln, rund 200 Mitarbeiter sind im Customer Contact Center (Call Center) beschäftigt.
Etwa 550 Mitarbeiter arbeiten in der Hauptverwaltung in Köln, rund 200 Mitarbeiter sind im Customer Contact Center (Call Center) beschäftigt.
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Driven by the innovative strength and expertise of our employees and our comprehensive understanding of applications, we create sustainable customer value.
Driven by the innovative strength and expertise of our employees and our comprehensive understanding of applications, we create sustainable customer value.
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Project Manager (m/f/d) for PDMS implementation in full-time
Project Manager (m/f/d) for PDMS implementation in full-time
LOW Teq GmbH
Cologne, Germany
Teilweise Home-Office
Schnelle Bewerbung
Together with you, we want to inspire our customers with our innovative PDMS solutions. - You are the single point of contact, both internally and externally, and your communication skills are crucial to the success of the project.
Together with you, we want to inspire our customers with our innovative PDMS solutions. - You are the single point of contact, both internally and externally, and your communication skills are crucial to the success of the project.
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Schnelle Bewerbung
We are a pioneer in offering products on the market based on a circular economy approach and we passionately strive for innovation, sustainability and trustful customer relationships. You will be the single point of contact and to provide support to JSP staff at this location and remotely to employees across JSP EMEA. * A careful onboarding plan, supported by manager and cross functional colleagues
We are a pioneer in offering products on the market based on a circular economy approach and we passionately strive for innovation, sustainability and trustful customer relationships. You will be the single point of contact and to provide support to JSP staff at this location and remotely to employees across JSP EMEA. * A careful onboarding plan, supported by manager and cross functional colleagues
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Build strategic relationships with key contacts within customer organizations to understand opportunities for creating value. PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals. You will be accountable for developing and securing revenue and market share from existing customers and new business. * Capitalize on value creation opportunities by working closely with the sales and operations management team to develop creative workable solutions to customer needs. Manager
Build strategic relationships with key contacts within customer organizations to understand opportunities for creating value. PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals. You will be accountable for developing and securing revenue and market share from existing customers and new business. * Capitalize on value creation opportunities by working closely with the sales and operations management team to develop creative workable solutions to customer needs. Manager
Etwa 550 Mitarbeiter arbeiten in der Hauptverwaltung in Köln, rund 200 Mitarbeiter sind im Customer Contact Center (Call Center) beschäftigt. * Du fungierst als Schnittstelle zwischen verschiedenen Stakeholdern (z.B. Area Manager / Business Partner und HR Specialists) entlang unseres gesamten Bewerbungsprozesses.
Etwa 550 Mitarbeiter arbeiten in der Hauptverwaltung in Köln, rund 200 Mitarbeiter sind im Customer Contact Center (Call Center) beschäftigt. * Du fungierst als Schnittstelle zwischen verschiedenen Stakeholdern (z.B. Area Manager / Business Partner und HR Specialists) entlang unseres gesamten Bewerbungsprozesses.
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For more than 50 years MBE offers corporate and investment banking services to both Japanese and non-Japanese corporate customers in The Netherlands and, through its branches. The goal is to be among the top performing foreign-owned banks operating in The Netherlands, providing value-added banking services and excellent operations, fulfilling both Japanese and Global Multinational Corporate customers' needs. * Customer, service and user registration in TRISTAN-Server (BVZ) * Customer Focus
For more than 50 years MBE offers corporate and investment banking services to both Japanese and non-Japanese corporate customers in The Netherlands and, through its branches. The goal is to be among the top performing foreign-owned banks operating in The Netherlands, providing value-added banking services and excellent operations, fulfilling both Japanese and Global Multinational Corporate customers' needs. * Customer, service and user registration in TRISTAN-Server (BVZ) * Customer Focus
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Has frequent contact with customers to provide or clarify information concerning service, products, pricing, billing, status of accounts, quality, or warranty/remedy questions. Ecolab is seeking an Associate Customer Service Supervisor to join our team in Monheim am Rhein. At Ecolab, we prioritize our talent-first philosophy by creating the most capable and diverse team to excel at our nearly three million customer sites. Building on a century of innovation, our 48,000 associates help deliver comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospit
Has frequent contact with customers to provide or clarify information concerning service, products, pricing, billing, status of accounts, quality, or warranty/remedy questions. Ecolab is seeking an Associate Customer Service Supervisor to join our team in Monheim am Rhein. At Ecolab, we prioritize our talent-first philosophy by creating the most capable and diverse team to excel at our nearly three million customer sites. Building on a century of innovation, our 48,000 associates help deliver comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospit
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Office & People Manager - Join Us in Saving Lives of People with Organ Failure
Office & People Manager - Join Us in Saving Lives of People with Organ Failure
Vivalyx GmbH
Cologne
Teilweise Home-Office
As Office & People Manager, you are the central point of contact that keeps our day-to-day operations running smoothly. As we are scaling, we're seeking an Office & People Manager (m/f/d) to join us starting as soon as possible, for 20-40 hours per week. You will coordinate internal and external events such as customer meetings, investor meetings, and team gatherings. You are the first point of contact for external inquiries, handle front-desk communication, and ensure that requests are routed efficiently. * Friendly, professional communication style and confidence as a first point of contact for external partners
As Office & People Manager, you are the central point of contact that keeps our day-to-day operations running smoothly. As we are scaling, we're seeking an Office & People Manager (m/f/d) to join us starting as soon as possible, for 20-40 hours per week. You will coordinate internal and external events such as customer meetings, investor meetings, and team gatherings. You are the first point of contact for external inquiries, handle front-desk communication, and ensure that requests are routed efficiently. * Friendly, professional communication style and confidence as a first point of contact for external partners
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In addition, you will be the first point of contact for external customers and other stakeholders and ensure the flow of information to all parties involved. You will also serve as the primary contact for the stakeholders and customers, ensuring a steady flow of information to all parties involved.
In addition, you will be the first point of contact for external customers and other stakeholders and ensure the flow of information to all parties involved. You will also serve as the primary contact for the stakeholders and customers, ensuring a steady flow of information to all parties involved.
NEU
You will maintain close contact with our customers and serve as their voice within the * As Product Manager (m|f|d), you will drive the software roadmap including an innovative manufacturing orchestration and workflow management solution tailored to Cell and Gene Therapy production. * You will collaborate cross-functionally with software development, engineering, services, sales, and QA to ensure customer satisfaction.
You will maintain close contact with our customers and serve as their voice within the * As Product Manager (m|f|d), you will drive the software roadmap including an innovative manufacturing orchestration and workflow management solution tailored to Cell and Gene Therapy production. * You will collaborate cross-functionally with software development, engineering, services, sales, and QA to ensure customer satisfaction.
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WAREHOUSE MANAGER (m/f) Preparation of daily shipments to the customers. Contact with and shipping agents
WAREHOUSE MANAGER (m/f) Preparation of daily shipments to the customers. Contact with and shipping agents
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Wir suchen zum nächstmöglichen Zeitpunkt einen CUSTOMER SERVICE MANAGER* * Du führst, motivierst und entwickelst unser Customer Service Team weiter
Wir suchen zum nächstmöglichen Zeitpunkt einen CUSTOMER SERVICE MANAGER* * Du führst, motivierst und entwickelst unser Customer Service Team weiter
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Customer Success Manager (m/w/d) für performancebasierte Recruiting-Lösungen
Customer Success Manager (m/w/d) für performancebasierte Recruiting-Lösungen
The Stepstone Group GmbH
Düsseldorf
Teilweise Home-Office
Anschreiben nicht erforderlich
Werde Teil unseres Teams in Düsseldorf und übernehme als (Senior) Account Manager (m/w/d) für performancebasierte Recruiting-Lösungen" eine wichtige Rolle in unserer neuen Business Unit. * Als Trusted Advisor erstellst du individuelle Angebote mit der Zielsetzung einer bestmöglichen Customer Experience
Werde Teil unseres Teams in Düsseldorf und übernehme als (Senior) Account Manager (m/w/d) für performancebasierte Recruiting-Lösungen" eine wichtige Rolle in unserer neuen Business Unit. * Als Trusted Advisor erstellst du individuelle Angebote mit der Zielsetzung einer bestmöglichen Customer Experience
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Leiter / Manager Customer Service & Reklamationsmanagement DACH (m/w/d)
Leiter / Manager Customer Service & Reklamationsmanagement DACH (m/w/d)
Etex Germany Exteriors GmbH
Ratingen
Teilweise Home-Office
Als Customer Service Manager DACH verantworten Sie die Order-to-Cash-Prozesse inklusive Reklamationsmanagement für unsere Marken Siniat und Promat in der DACH-Region. * Führung und Entwicklung des Customer-Service- & Reklamationsteams (ca. 15 Mitarbeitende)
Als Customer Service Manager DACH verantworten Sie die Order-to-Cash-Prozesse inklusive Reklamationsmanagement für unsere Marken Siniat und Promat in der DACH-Region. * Führung und Entwicklung des Customer-Service- & Reklamationsteams (ca. 15 Mitarbeitende)
NEU
Anschreiben nicht erforderlich
Mache deinen nächsten Karriereschritt bei The Stepstone Group und übernimm Verantwortung für die kontinuierliche Verbesserung unserer Customer Experience. Du arbeitest in der Abteilung Customer Experience und treibst dort die Analyse von Kundenerwartungen sowie die Optimierung unserer Customer Journeys voran. * Analyse der Kundenerwartungen und wirkungsvolle Weiterentwicklung der Customer Experience in den Fachabteilungen * Gestaltung und Optimierung von Customer Journeys mit dem Ziel, die Kundenzufriedenheit (NPS) nachhaltig zu steigern * 3–5 Jahre Berufserfahrung als CX-Manager:in auf Unternehmensseite, im Consulting oder in einer Marktforschungsagentur
Mache deinen nächsten Karriereschritt bei The Stepstone Group und übernimm Verantwortung für die kontinuierliche Verbesserung unserer Customer Experience. Du arbeitest in der Abteilung Customer Experience und treibst dort die Analyse von Kundenerwartungen sowie die Optimierung unserer Customer Journeys voran. * Analyse der Kundenerwartungen und wirkungsvolle Weiterentwicklung der Customer Experience in den Fachabteilungen * Gestaltung und Optimierung von Customer Journeys mit dem Ziel, die Kundenzufriedenheit (NPS) nachhaltig zu steigern * 3–5 Jahre Berufserfahrung als CX-Manager:in auf Unternehmensseite, im Consulting oder in einer Marktforschungsagentur
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Senior Territory Ecosystem Manager (w/m/d) Partner-Driven Enterprise Growth Customers Germany
Senior Territory Ecosystem Manager (w/m/d) Partner-Driven Enterprise Growth Customers Germany
SAP SE
Ratingen, DE, 40882
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. * Drive revenue and growth targets across new and existing customers, expanding the SAP footprint in the midmarket. * Develop and execute SAP strategies for top accounts, including opportunity management, partner engagement, and customer engagement. Join the Enterprise Growth Customers organization, focusing on the fast-growing midmarket and new customer acquisition. * Strong track record in customer acquisition, development and account management.
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. * Drive revenue and growth targets across new and existing customers, expanding the SAP footprint in the midmarket. * Develop and execute SAP strategies for top accounts, including opportunity management, partner engagement, and customer engagement. Join the Enterprise Growth Customers organization, focusing on the fast-growing midmarket and new customer acquisition. * Strong track record in customer acquisition, development and account management.
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Customer Experience Manager (w/m/d)
Customer Experience Manager (w/m/d)
1&1 Versatel GmbH
Düsseldorf, Berlin, Hamburg
Teilweise Home-Office
Anschreiben nicht erforderlich
≥ 5 Jahre relevante Berufserfahrung in Customer Experience, Dienstleistung, Marktforschung oder Projektmanagement (Telekommunikation von Vorteil)
≥ 5 Jahre relevante Berufserfahrung in Customer Experience, Dienstleistung, Marktforschung oder Projektmanagement (Telekommunikation von Vorteil)
Anschreiben nicht erforderlich
Als Customer Success Projektmanager (m/w/d) bist du Teil eines dynamischen Teams am Standort Düsseldorf, das mit innovativen und strategischen Initiativen den Kundenerfolg von morgen aktiv gestaltet. * Innovative Serviceleistungen entwickeln – Du konzipierst, testest und implementierst neue Ansätze, um den Customer Success auf das nächste Level zu bringen.
Als Customer Success Projektmanager (m/w/d) bist du Teil eines dynamischen Teams am Standort Düsseldorf, das mit innovativen und strategischen Initiativen den Kundenerfolg von morgen aktiv gestaltet. * Innovative Serviceleistungen entwickeln – Du konzipierst, testest und implementierst neue Ansätze, um den Customer Success auf das nächste Level zu bringen.
Beliebte Jobs
- Customer Service Manager
- Customer Success Manager
- Customer Service Representative
- Customer Support
- Communication Coordinator
- Customer Experience Manager
- Customer Service Agent
- Customer Services
- Customer Success Management
- Customer Success
- Relationship Manager
- Customer Service
- Customer Care Agent
- Leiter Customer Service
- Customer Care Manager
- Customer Relationship Manager