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€100.000
Home-Office-Optionen
Arbeitszeit
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Branche
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Beliebte Jobs
- Customer Support
- Editorial
- Customer Service Representative
- Publizistik
- Customer Experience Expert
- Customer Manager
- Customer Relationship Management
- Customer Experience Specialist
- Redakteur
- Customer Service
- Customer Relationship Manager
- Verlag
- Verlagswesen
- Customer Advisor
- Communication
- Customer Service Agent
2 Treffer für manager-customer-experience Jobs in Franken im Umkreis von 30 km
Noch nichts dabei? Es gibt 2 weitere Jobs, die zu deiner Suche passen könnten
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Digital Marketing & Experience Manager/-in (m/w/d)
Digital Marketing & Experience Manager/-in (m/w/d)
Fürstlich Castell'sche Bank, Credit-Casse AG
Würzburg
Teilweise Home-Office
53000 - 72000 / (geschätzt für Vollzeit)
Schnelle Bewerbung
Wir suchen zum nächstmöglichen Zeitpunkt am Standort Würzburg oder Frankfurt am Main eine/n Digital Marketing & Experience Manager/-in (m/w/d). * Du führst kontinuierliche Tests entlang der Customer Journey durch, wertest sie aus und leitest daraus datenbasierte Optimierungsmaßnahmen für digitale Touchpoints ab. * Du bringst Erfahrung im Digital Experience Management, Website-Management, UX und / oder SEO mit.
Wir suchen zum nächstmöglichen Zeitpunkt am Standort Würzburg oder Frankfurt am Main eine/n Digital Marketing & Experience Manager/-in (m/w/d). * Du führst kontinuierliche Tests entlang der Customer Journey durch, wertest sie aus und leitest daraus datenbasierte Optimierungsmaßnahmen für digitale Touchpoints ab. * Du bringst Erfahrung im Digital Experience Management, Website-Management, UX und / oder SEO mit.
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Customer Success Manager (m/w/d) SaaS KI-Produkt | Südost-Bayern
Customer Success Manager (m/w/d) SaaS KI-Produkt | Südost-Bayern
vialytics GmbH
90 Nürnberg-Südöstliche Außenstadt
Teilweise Home-Office
37000 - 54000 / (geschätzt für Vollzeit)
Experience in Customer Success or Account Management * Customer Success Manager * Manage customer relationships and account management * Oversee the entire customer lifecycle to ensure success Customer Lifecycle Management - Erfahrung im Customer Success oder Account Management - Du hast bereits im Bereich Customer Success, Account Management oder in der Kundenbetreuung gearbeitet, idealerweise im SaaS-Umfeld.
Experience in Customer Success or Account Management * Customer Success Manager * Manage customer relationships and account management * Oversee the entire customer lifecycle to ensure success Customer Lifecycle Management - Erfahrung im Customer Success oder Account Management - Du hast bereits im Bereich Customer Success, Account Management oder in der Kundenbetreuung gearbeitet, idealerweise im SaaS-Umfeld.
16 passende Jobs liegen außerhalb deiner Region
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Manager Customer Experience (m/w/d) deutschlandweit
Manager Customer Experience (m/w/d) deutschlandweit
ALFRED TALKE GmbH & Co. KG
bundesweit
80000 - 100000 / (geschätzt für Vollzeit)
Qualifikation: Abgeschlossenes Studium der Betriebswirtschaftslehre oder vergleichbar, idealerweise mit Schwerpunkt Marketing, CRM oder Customer Experience. * Erfahrung: Mehrjährige Berufserfahrung im Bereich Customer Experience oder Vertrieb, idealerweise in der Logistik- oder Dienstleistungsbranche. * Customer Journey: Sie sind zuständig für den Auf- und Ausbau einer starken Customer Journey - von der Identifikation aller relevanten Kundenkontaktpunkte bis hin zur Ableitung von Verbesserungspotentialen sowie Steuerung der Umsetzung passgenauer Maßnahmen. * Prozessoptimierung & Customer Care: Sie analysieren Prozesse, Customer-Service-Strukturen und Schnittstellen, entwickeln übergreifende Standards und ein zukunftsfähiges Zielbild "
Qualifikation: Abgeschlossenes Studium der Betriebswirtschaftslehre oder vergleichbar, idealerweise mit Schwerpunkt Marketing, CRM oder Customer Experience. * Erfahrung: Mehrjährige Berufserfahrung im Bereich Customer Experience oder Vertrieb, idealerweise in der Logistik- oder Dienstleistungsbranche. * Customer Journey: Sie sind zuständig für den Auf- und Ausbau einer starken Customer Journey - von der Identifikation aller relevanten Kundenkontaktpunkte bis hin zur Ableitung von Verbesserungspotentialen sowie Steuerung der Umsetzung passgenauer Maßnahmen. * Prozessoptimierung & Customer Care: Sie analysieren Prozesse, Customer-Service-Strukturen und Schnittstellen, entwickeln übergreifende Standards und ein zukunftsfähiges Zielbild "
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Teamleiter / Team Lead CRM & Customer Experience (m/w/d)
Teamleiter / Team Lead CRM & Customer Experience (m/w/d)
crossnative GmbH
bundesweit
Teilweise Home-Office
60000 - 100000 / (geschätzt für Vollzeit)
Als Teamleiter CRM & Customer Experience (m/w/d) übernimmst du Verantwortung für ein Team aus Consultants und technischen Experten. Du verbindest People Leadership, Delivery und Kundenorientierung und gestaltest gleichzeitig die Weiterentwicklung unseres CRM- und Customer-Experience-Geschäfts aktiv mit. * Du hast mehrere Jahre Erfahrung im Consulting, in der Softwareentwicklung oder in komplexen IT-/Digitalisierungsprojekten – idealerweise im Umfeld von CRM, Customer Experience, Customer Platforms oder Enterprise Software. * Echter Gestaltungsspielraum zur aktiven Weiterentwicklung deines Teams und unseres CRM- und Customer-Experience-Bereichs
Als Teamleiter CRM & Customer Experience (m/w/d) übernimmst du Verantwortung für ein Team aus Consultants und technischen Experten. Du verbindest People Leadership, Delivery und Kundenorientierung und gestaltest gleichzeitig die Weiterentwicklung unseres CRM- und Customer-Experience-Geschäfts aktiv mit. * Du hast mehrere Jahre Erfahrung im Consulting, in der Softwareentwicklung oder in komplexen IT-/Digitalisierungsprojekten – idealerweise im Umfeld von CRM, Customer Experience, Customer Platforms oder Enterprise Software. * Echter Gestaltungsspielraum zur aktiven Weiterentwicklung deines Teams und unseres CRM- und Customer-Experience-Bereichs
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Senior Relationship Manager (m/w/d)
Senior Relationship Manager (m/w/d)
Industrial and Commercial Bank of China Limited Frankfurt Branch
Frankfurt am Main
79000 - 103000 / (geschätzt für Vollzeit)
At least 5 years of relevant professional experience in Corporate Banking, Relationship Management and/or Credit, preferably gained within a commercial or international bank in Germany. * Proven experience in corporate client acquisition, business development and relationship management, ideally with an established network of corporate clients in Germany. * Strong business development, communication, negotiation and analytical skills, combined with a clear commercial and customer-oriented approach.
At least 5 years of relevant professional experience in Corporate Banking, Relationship Management and/or Credit, preferably gained within a commercial or international bank in Germany. * Proven experience in corporate client acquisition, business development and relationship management, ideally with an established network of corporate clients in Germany. * Strong business development, communication, negotiation and analytical skills, combined with a clear commercial and customer-oriented approach.
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German speaking Key Account Manager (all genders)
German speaking Key Account Manager (all genders)
Fotoware AS
Oslo, bundesweit, Home-Office
Teilweise Home-Office
51000 - 70000 / (geschätzt für Vollzeit)
You will play a central role in driving customer retention, expansion, and long-term success by identifying growth opportunities, leading strategic account planning, and ensuring a great customer experience. * Collaborate closely with CSM, , Marketing, Partners, Professional Services, and Support to deliver coordinated customer experience and maximize commercial outcomes. * A key role in a company with more than 30 years of experience in helping thousands of customers globally to manage their digital media files and workflows - Fotoware helps make this possible by ensuring the digital content behind these experiences can be found, managed, and shared seamlessly and compliantly. As our next Key Account Manager, your wo
You will play a central role in driving customer retention, expansion, and long-term success by identifying growth opportunities, leading strategic account planning, and ensuring a great customer experience. * Collaborate closely with CSM, , Marketing, Partners, Professional Services, and Support to deliver coordinated customer experience and maximize commercial outcomes. * A key role in a company with more than 30 years of experience in helping thousands of customers globally to manage their digital media files and workflows - Fotoware helps make this possible by ensuring the digital content behind these experiences can be found, managed, and shared seamlessly and compliantly. As our next Key Account Manager, your wo
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Key Account Manager (m/f/d) - Food Industry
Key Account Manager (m/f/d) - Food Industry
RAPS GmbH & Co. KG
Kulmbach
57000 - 77000 / (geschätzt für Vollzeit)
Schnelle Bewerbung
As a growth-oriented family-owned company headquartered in Kulmbach, Germany, with multiple production sites across Europe, we combine long-standing experience with innovation and fast decision-making. * Develop and execute global account strategies for strategically important food industry customers * Build and maintain executive-level relationships with key decisionmakers across global customer organisations * Lead complex global customer projects from opportunity identification through to commercial implementation * Analyze market trends, customer needs, and competitive developments to identify new growth opportunities * Act as a strategic within the organization by translating customer insights and market developments into future business and innovation opportunit
As a growth-oriented family-owned company headquartered in Kulmbach, Germany, with multiple production sites across Europe, we combine long-standing experience with innovation and fast decision-making. * Develop and execute global account strategies for strategically important food industry customers * Build and maintain executive-level relationships with key decisionmakers across global customer organisations * Lead complex global customer projects from opportunity identification through to commercial implementation * Analyze market trends, customer needs, and competitive developments to identify new growth opportunities * Act as a strategic within the organization by translating customer insights and market developments into future business and innovation opportunit
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Key Account Manager/in (m/w/d)
Key Account Manager/in (m/w/d)
JP Consulting GmbH
Großostheim
4000 - 12500 /Monat (geschätzt für Vollzeit)
Schnelle Bewerbung
Deine Leidenschaft für die Optimierung der Customer Journey und Verbesserung der Customer Experience treibt Dich an, bestehende Prozesse kontinuierlich zu hinterfragen und zu verbessern - Zur Verstärkung unseres Teams suchen wir einen Key Account Manager (m/w/d), der unsere Bestandskunden betreut, berät und weiterentwickelt.
Deine Leidenschaft für die Optimierung der Customer Journey und Verbesserung der Customer Experience treibt Dich an, bestehende Prozesse kontinuierlich zu hinterfragen und zu verbessern - Zur Verstärkung unseres Teams suchen wir einen Key Account Manager (m/w/d), der unsere Bestandskunden betreut, berät und weiterentwickelt.
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International Key Account Manager/in (m/f/d)
International Key Account Manager/in (m/f/d)
PRCSS GmbH
bundesweit
Teilweise Home-Office
80000 - 100000 / (geschätzt für Vollzeit)
The natural next step for Account Managers, Sales Managers, or Business Development Managers ready for an international customer environment - biotech, pharma, and CDMO customers across the EU and the US. * Build new and develop existing customer relationships in the Affinity Resins area – from first contact to lasting business partnerships. * Support product evaluations and adoption together with technical and application teams, helping customers get the right solutions in place quickly. * Feed customer feedback and market insights back into the business to help shape future planning and commercial strategy. * Several years of experience in account management, sales, product management, or marketing within the life s
The natural next step for Account Managers, Sales Managers, or Business Development Managers ready for an international customer environment - biotech, pharma, and CDMO customers across the EU and the US. * Build new and develop existing customer relationships in the Affinity Resins area – from first contact to lasting business partnerships. * Support product evaluations and adoption together with technical and application teams, helping customers get the right solutions in place quickly. * Feed customer feedback and market insights back into the business to help shape future planning and commercial strategy. * Several years of experience in account management, sales, product management, or marketing within the life s
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Solution Engineer
Solution Engineer
Gobao Electronic Technology GmbH
Dietzenbach
Teilweise Home-Office
40800 - 60000 / (geschätzt für Vollzeit)
Serve as the primary customer-facing project manager and the customer's internal representative, working closely with R&D, manufacturing, and other cross-functional teams to ensure timely, high-quality delivery and continuously improve customer satisfaction. * Experience translating market needs and customer pain points into product features is highly preferred. Founded in Shenzhen in 2002, GOBAO has more than 20 years of experience in the electric two-wheeler industry. Today, GOBAO works closely with bicycle brands, OEM manufacturers, dealers, and service partners, delivering innovative products and comprehensive service solutions that help customers build competitive e-bike platforms. Customer Technical Consulting a
Serve as the primary customer-facing project manager and the customer's internal representative, working closely with R&D, manufacturing, and other cross-functional teams to ensure timely, high-quality delivery and continuously improve customer satisfaction. * Experience translating market needs and customer pain points into product features is highly preferred. Founded in Shenzhen in 2002, GOBAO has more than 20 years of experience in the electric two-wheeler industry. Today, GOBAO works closely with bicycle brands, OEM manufacturers, dealers, and service partners, delivering innovative products and comprehensive service solutions that help customers build competitive e-bike platforms. Customer Technical Consulting a
Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Changing the world through digital experiences is what Adobe's all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how compan
Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Changing the world through digital experiences is what Adobe's all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how compan
Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. If you are interested in gaining experience in selling complex software solutions to for large enterprises and to establish a network in a leading technology company - this is a great opportunity for. As a working student you will take part in engagements for enterprise customers and contribute to internal initiatives towards
Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. If you are interested in gaining experience in selling complex software solutions to for large enterprises and to establish a network in a leading technology company - this is a great opportunity for. As a working student you will take part in engagements for enterprise customers and contribute to internal initiatives towards
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Key Account Manager (m/f/d) - New Business | Away-from-Home (AFH)
Key Account Manager (m/f/d) - New Business | Away-from-Home (AFH)
PEPSICO DEUTSCHLAND GMBH
Neu-Isenburg
75000 - 98000 / (geschätzt für Vollzeit)
The Key Account Manager - Business Development (Away-from-Home) is responsible for driving new business acquisition and strategic growth across key AFH channels, including QSR, Travel, Leisure, Retail and Convenience. With a strong focus on hunting, this role identifies and converts new business opportunities, builds senior-level customer relationships and develops tailored commercial strategies to unlock incremental revenue. Success in this role is defined by the ability to win new customers, grow market share and build sustainable, long-term partnerships. * Identify, prioritize and acquire new strategic customers across Away-from-Home channels (e.g. QSR, Travel, Leisure, Retail & Convenience) * Collaborate closely with cross-functional teams (Marketing, Supply Chain, Finance, Category) to deliver
The Key Account Manager - Business Development (Away-from-Home) is responsible for driving new business acquisition and strategic growth across key AFH channels, including QSR, Travel, Leisure, Retail and Convenience. With a strong focus on hunting, this role identifies and converts new business opportunities, builds senior-level customer relationships and develops tailored commercial strategies to unlock incremental revenue. Success in this role is defined by the ability to win new customers, grow market share and build sustainable, long-term partnerships. * Identify, prioritize and acquire new strategic customers across Away-from-Home channels (e.g. QSR, Travel, Leisure, Retail & Convenience) * Collaborate closely with cross-functional teams (Marketing, Supply Chain, Finance, Category) to deliver
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Head of CSM (f/m/d)
Head of CSM (f/m/d)
IDnow GmbH
München, Bavaria, Germany
Teilweise Home-Office
53000 - 90000 / (geschätzt für Vollzeit)
Lead, coach, and develop a team of Senior and Mid-level Customer Success Managers. * Significant experience in Customer Success, Account Management, or related post-sales roles, ideally in a SaaS, fintech, or technology environment. * Proven experience managing and scaling a Customer Success team, including direct people management responsibility. Through its broad portfolio of digital identity and fraud prevention solutions, IDnow establishes, maintains and enriches trust throughout the customer journey, ensuring businesses can confidently and securely operate while leveraging digital identity to drive growth, security and scalability. We are looking for an experienced and strategic Head of Customer Success Management to and scale ou
Lead, coach, and develop a team of Senior and Mid-level Customer Success Managers. * Significant experience in Customer Success, Account Management, or related post-sales roles, ideally in a SaaS, fintech, or technology environment. * Proven experience managing and scaling a Customer Success team, including direct people management responsibility. Through its broad portfolio of digital identity and fraud prevention solutions, IDnow establishes, maintains and enriches trust throughout the customer journey, ensuring businesses can confidently and securely operate while leveraging digital identity to drive growth, security and scalability. We are looking for an experienced and strategic Head of Customer Success Management to and scale ou
NEU
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Site Operations Manager
Site Operations Manager
Adobe Systems Europe Limited
Munich, Bavaria, Germany
41000 - 82000 / (geschätzt für Vollzeit)
Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Join our dynamic team at Adobe as a Site Operations Manager and be part of an outstanding journey in facilities management. This role offers an exceptional opportunity to coordinate five sites approximately 130k sq ft across Germany and Switzerland, ensuring a world-class workplace experience. Act as the primary contact for Work
Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Join our dynamic team at Adobe as a Site Operations Manager and be part of an outstanding journey in facilities management. This role offers an exceptional opportunity to coordinate five sites approximately 130k sq ft across Germany and Switzerland, ensuring a world-class workplace experience. Act as the primary contact for Work
Senior Solution Architect – Content Supply Chain & AI Transformation
Senior Solution Architect – Content Supply Chain & AI Transformation
Adobe Systems Europe Limited
Munich, Bavaria, Germany
Teilweise Home-Office
41000 - 75000 / (geschätzt für Vollzeit)
Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. While a strong foundation in CMS platforms and Adobe Experience Manager is essential, this is not simply a product architecture role. Working closely with Sales, Delivery, Product, and Partner teams, you will lead discovery, shape roadmaps, create compelling presentations and proposals, and help customers unders
Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. While a strong foundation in CMS platforms and Adobe Experience Manager is essential, this is not simply a product architecture role. Working closely with Sales, Delivery, Product, and Partner teams, you will lead discovery, shape roadmaps, create compelling presentations and proposals, and help customers unders
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You partner with the Key Account Manager – End Customer to craft the best solutions and ensure strong alignment across our partner ecosystem. Axis Communications is looking for a strategic, relationship-driven Key Account Manager to take full ownership of a select portfolio of high-value, multi-site National Accounts across our North Germany territory. As a Key Account Manager, your role is strategic, long-term, and highly relationship-driven. * Proven experience in a Key Account Management or strategic sales role - We hire for potential and passion as much as for experience. * Ownership of some of our most strategic customer relationships
You partner with the Key Account Manager – End Customer to craft the best solutions and ensure strong alignment across our partner ecosystem. Axis Communications is looking for a strategic, relationship-driven Key Account Manager to take full ownership of a select portfolio of high-value, multi-site National Accounts across our North Germany territory. As a Key Account Manager, your role is strategic, long-term, and highly relationship-driven. * Proven experience in a Key Account Management or strategic sales role - We hire for potential and passion as much as for experience. * Ownership of some of our most strategic customer relationships
Principal Enterprise Architect Professional Services (Germany)
Principal Enterprise Architect Professional Services (Germany)
Adobe Systems Europe Limited
Munich, Bavaria, Germany
49000 - 91000 / (geschätzt für Vollzeit)
Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Chances are that every single one of those interactions, every single one of those experiences, was touched by an Adobe product. * Proven experience providing enterprise architecture leadership across large-scale transformation programmes, from early visioning and pre-sales through delivery, adoption, and platform evolution. * <
Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Chances are that every single one of those interactions, every single one of those experiences, was touched by an Adobe product. * Proven experience providing enterprise architecture leadership across large-scale transformation programmes, from early visioning and pre-sales through delivery, adoption, and platform evolution. * <