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- Digital Communication
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10 Treffer für manager-customer-experience Jobs in Dietzenbach im Umkreis von 30 km
Noch nichts dabei? Es gibt 10 weitere Jobs, die zu deiner Suche passen könnten
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Digital Customer Engagement Manager (SAP)
Digital Customer Engagement Manager (SAP)
Infoplus Technologies GmbH 14th Floor, Tower 185
Frankfurt am Main
Teilweise Home-Office
Advise customers on technical architecture and landscape issues. * Support de-escalation of critical customer situations, working with relevant SAP teams. * Participate in customer release and maintenance activities. * Minimum 5 years of SAP Basis experience. * Hands-on experience with S/4 HANA Application and HANA database. * Mandatory SAP Upgrade & Migration (OS/DB) experience. * Experience integrating SaaS products (e.g. Ariba, Salesforce, C4S) with SAP landscape is a plus. * Experience with any hyperscaler (AWS, Azure, or GCP).
Advise customers on technical architecture and landscape issues. * Support de-escalation of critical customer situations, working with relevant SAP teams. * Participate in customer release and maintenance activities. * Minimum 5 years of SAP Basis experience. * Hands-on experience with S/4 HANA Application and HANA database. * Mandatory SAP Upgrade & Migration (OS/DB) experience. * Experience integrating SaaS products (e.g. Ariba, Salesforce, C4S) with SAP landscape is a plus. * Experience with any hyperscaler (AWS, Azure, or GCP).
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Senior Consumer Lending Digital Sales & Product Manager – Retail Banking (w/m/d)
Senior Consumer Lending Digital Sales & Product Manager – Retail Banking (w/m/d)
ING Deutschland
Frankfurt am Main
74000 - 100000 / (geschätzt für Vollzeit)
ING Deutschland * Frankfurt am Main * Feste Anstellung * Vollzeit - Die ING ist mit rund 10 Millionen Kund*innen die drittgrößte Privatkundenbank in Deutschland. Wer bei der ING arbeitet, macht nicht einfach einen Job. Arbeiten bei uns ist die Chance, Erfolg zu gestalten. Wie das gelingt? Indem wir jeden Tag Verantwortung übernehmen, gemeinsam ambitionierte Ziele verfolgen und dabei auch die kleinen Beiträge wertschätzen. Wir öffnen Dir die Türen, um erfolgreich zu sein – und Du gehst durch. Du bist im deutschen Konsumentenkreditmarkt zu Hause, bist kreativ und unternehmerisches Denken sowie analytisches Handeln wurde Dir in die Wiege gelegt? Du willst Verantwortung übernehmen und gemeinsam mit einem starken Team wachsen? Dann bist Du bei uns richtig. Wir schätzen bunte Lebensläufe und eine gesunde Work-Life-Balance genauso wie ambitionierte Ziele und sichtbare Erfolg
ING Deutschland * Frankfurt am Main * Feste Anstellung * Vollzeit - Die ING ist mit rund 10 Millionen Kund*innen die drittgrößte Privatkundenbank in Deutschland. Wer bei der ING arbeitet, macht nicht einfach einen Job. Arbeiten bei uns ist die Chance, Erfolg zu gestalten. Wie das gelingt? Indem wir jeden Tag Verantwortung übernehmen, gemeinsam ambitionierte Ziele verfolgen und dabei auch die kleinen Beiträge wertschätzen. Wir öffnen Dir die Türen, um erfolgreich zu sein – und Du gehst durch. Du bist im deutschen Konsumentenkreditmarkt zu Hause, bist kreativ und unternehmerisches Denken sowie analytisches Handeln wurde Dir in die Wiege gelegt? Du willst Verantwortung übernehmen und gemeinsam mit einem starken Team wachsen? Dann bist Du bei uns richtig. Wir schätzen bunte Lebensläufe und eine gesunde Work-Life-Balance genauso wie ambitionierte Ziele und sichtbare Erfolg
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Team Lead CRM & Customer Portal (w/m/d)
Team Lead CRM & Customer Portal (w/m/d)
DE-CIX Management GmbH
Frankfurt am Main
Teilweise Home-Office
80000 - 120000 / (geschätzt für Vollzeit)
Sie verantworten die fachliche Weiterentwicklung und Konfiguration unseres CRM-Systems in Salesforce, steuern dessen Performance und sorgen so für die technische Grundlage erfolgreicher Sales-Kampagnen und einer exzellenten Customer Experience * mindestens fünf Jahre Erfahrung in der Weiterentwicklung kommerzieller B2B-Plattformen in Salesforce mit dem Fokus auf CRM- und Customer Portal-Lösungen, idealerweise aus dem Telekommunikations- oder IT-Umfeld
Sie verantworten die fachliche Weiterentwicklung und Konfiguration unseres CRM-Systems in Salesforce, steuern dessen Performance und sorgen so für die technische Grundlage erfolgreicher Sales-Kampagnen und einer exzellenten Customer Experience * mindestens fünf Jahre Erfahrung in der Weiterentwicklung kommerzieller B2B-Plattformen in Salesforce mit dem Fokus auf CRM- und Customer Portal-Lösungen, idealerweise aus dem Telekommunikations- oder IT-Umfeld
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Solution Engineer
Solution Engineer
Gobao Electronic Technology GmbH
Dietzenbach
Teilweise Home-Office
40800 - 60000 / (geschätzt für Vollzeit)
Serve as the primary customer-facing project manager and the customer's internal representative, working closely with R&D, manufacturing, and other cross-functional teams to ensure timely, high-quality delivery and continuously improve customer satisfaction. * Experience translating market needs and customer pain points into product features is highly preferred. Founded in Shenzhen in 2002, GOBAO has more than 20 years of experience in the electric two-wheeler industry. Today, GOBAO works closely with bicycle brands, OEM manufacturers, dealers, and service partners, delivering innovative products and comprehensive service solutions that help customers build competitive e-bike platforms. Customer Technical Consulting a
Serve as the primary customer-facing project manager and the customer's internal representative, working closely with R&D, manufacturing, and other cross-functional teams to ensure timely, high-quality delivery and continuously improve customer satisfaction. * Experience translating market needs and customer pain points into product features is highly preferred. Founded in Shenzhen in 2002, GOBAO has more than 20 years of experience in the electric two-wheeler industry. Today, GOBAO works closely with bicycle brands, OEM manufacturers, dealers, and service partners, delivering innovative products and comprehensive service solutions that help customers build competitive e-bike platforms. Customer Technical Consulting a
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Senior Relationship Manager (m/w/d)
Senior Relationship Manager (m/w/d)
Industrial and Commercial Bank of China Limited Frankfurt Branch
Frankfurt am Main
79000 - 103000 / (geschätzt für Vollzeit)
At least 5 years of relevant professional experience in Corporate Banking, Relationship Management and/or Credit, preferably gained within a commercial or international bank in Germany. * Proven experience in corporate client acquisition, business development and relationship management, ideally with an established network of corporate clients in Germany. * Strong business development, communication, negotiation and analytical skills, combined with a clear commercial and customer-oriented approach.
At least 5 years of relevant professional experience in Corporate Banking, Relationship Management and/or Credit, preferably gained within a commercial or international bank in Germany. * Proven experience in corporate client acquisition, business development and relationship management, ideally with an established network of corporate clients in Germany. * Strong business development, communication, negotiation and analytical skills, combined with a clear commercial and customer-oriented approach.
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Key Account Manager/in (m/w/d)
Key Account Manager/in (m/w/d)
JP Consulting GmbH
Großostheim
4000 - 12500 /Monat (geschätzt für Vollzeit)
Schnelle Bewerbung
Deine Leidenschaft für die Optimierung der Customer Journey und Verbesserung der Customer Experience treibt Dich an, bestehende Prozesse kontinuierlich zu hinterfragen und zu verbessern - Zur Verstärkung unseres Teams suchen wir einen Key Account Manager (m/w/d), der unsere Bestandskunden betreut, berät und weiterentwickelt.
Deine Leidenschaft für die Optimierung der Customer Journey und Verbesserung der Customer Experience treibt Dich an, bestehende Prozesse kontinuierlich zu hinterfragen und zu verbessern - Zur Verstärkung unseres Teams suchen wir einen Key Account Manager (m/w/d), der unsere Bestandskunden betreut, berät und weiterentwickelt.
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Key Account Manager (m/f/d) - New Business | Away-from-Home (AFH)
Key Account Manager (m/f/d) - New Business | Away-from-Home (AFH)
PEPSICO DEUTSCHLAND GMBH
Neu-Isenburg
75000 - 98000 / (geschätzt für Vollzeit)
The Key Account Manager - Business Development (Away-from-Home) is responsible for driving new business acquisition and strategic growth across key AFH channels, including QSR, Travel, Leisure, Retail and Convenience. With a strong focus on hunting, this role identifies and converts new business opportunities, builds senior-level customer relationships and develops tailored commercial strategies to unlock incremental revenue. Success in this role is defined by the ability to win new customers, grow market share and build sustainable, long-term partnerships. * Identify, prioritize and acquire new strategic customers across Away-from-Home channels (e.g. QSR, Travel, Leisure, Retail & Convenience) * Collaborate closely with cross-functional teams (Marketing, Supply Chain, Finance, Category) to deliver
The Key Account Manager - Business Development (Away-from-Home) is responsible for driving new business acquisition and strategic growth across key AFH channels, including QSR, Travel, Leisure, Retail and Convenience. With a strong focus on hunting, this role identifies and converts new business opportunities, builds senior-level customer relationships and develops tailored commercial strategies to unlock incremental revenue. Success in this role is defined by the ability to win new customers, grow market share and build sustainable, long-term partnerships. * Identify, prioritize and acquire new strategic customers across Away-from-Home channels (e.g. QSR, Travel, Leisure, Retail & Convenience) * Collaborate closely with cross-functional teams (Marketing, Supply Chain, Finance, Category) to deliver
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Senior Project Manager Digital Experience (all genders)
Senior Project Manager Digital Experience (all genders)
adesso SE
Düsseldorf, Köln, Essen, Münster, Frankfurt, Walldorf, Koblenz, Dortmund
51000 - 82000 / (geschätzt für Vollzeit)
Anschreiben nicht erforderlich
Kenntnisse: Einen guten Überblick über Digital Experience Plattformen, Web-Content-Management-Systeme und E-Commerce Lösungen (idealerweise Magnolia, Adobe Experience Manager, Contentful, Coremedia, FirstSpirit, SAP Customer Experience Cloud, Ibexa , Spryker, Shopware, Drupal). * Kundenberatung: Berate unsere Kunden kompetent rund um die Themen Web-Content Management und Web Experience sowie E-Commerce.
Kenntnisse: Einen guten Überblick über Digital Experience Plattformen, Web-Content-Management-Systeme und E-Commerce Lösungen (idealerweise Magnolia, Adobe Experience Manager, Contentful, Coremedia, FirstSpirit, SAP Customer Experience Cloud, Ibexa , Spryker, Shopware, Drupal). * Kundenberatung: Berate unsere Kunden kompetent rund um die Themen Web-Content Management und Web Experience sowie E-Commerce.
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Client Service Manager (m/w/d)
Client Service Manager (m/w/d)
Broadridge (Deutschland) GmbH
Frankfurt am Main
39000 - 56000 / (geschätzt für Vollzeit)
Schnelle Bewerbung
Broadridge is looking to hire a Client Services Manager who will be responsible for delivering an exceptional client service experience to German bank and broker clients by ensuring high-quality, timely, and effective management of client queries. - Minimum 3-5 years of experience in a client service delivery related role - Proven people leadership experience with ability to balance client, team, task, and individual contributor needs while delivering year-on-year process improvements
Broadridge is looking to hire a Client Services Manager who will be responsible for delivering an exceptional client service experience to German bank and broker clients by ensuring high-quality, timely, and effective management of client queries. - Minimum 3-5 years of experience in a client service delivery related role - Proven people leadership experience with ability to balance client, team, task, and individual contributor needs while delivering year-on-year process improvements
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Client Success Manager (m/f/x)
Client Success Manager (m/f/x)
CRX Markets AG
Frankfurt am Main
40000 - 58000 / (geschätzt für Vollzeit)
Experience in finance, treasury, or working capital solutions is a plus — mindset matters more
Experience in finance, treasury, or working capital solutions is a plus — mindset matters more
NEU
6 passende Jobs liegen außerhalb deiner Region
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Teamleiter / Team Lead CRM & Customer Experience (m/w/d)
Teamleiter / Team Lead CRM & Customer Experience (m/w/d)
crossnative GmbH
bundesweit
Teilweise Home-Office
60000 - 100000 / (geschätzt für Vollzeit)
Als Teamleiter CRM & Customer Experience (m/w/d) übernimmst du Verantwortung für ein Team aus Consultants und technischen Experten. Du verbindest People Leadership, Delivery und Kundenorientierung und gestaltest gleichzeitig die Weiterentwicklung unseres CRM- und Customer-Experience-Geschäfts aktiv mit. * Du hast mehrere Jahre Erfahrung im Consulting, in der Softwareentwicklung oder in komplexen IT-/Digitalisierungsprojekten – idealerweise im Umfeld von CRM, Customer Experience, Customer Platforms oder Enterprise Software. * Echter Gestaltungsspielraum zur aktiven Weiterentwicklung deines Teams und unseres CRM- und Customer-Experience-Bereichs
Als Teamleiter CRM & Customer Experience (m/w/d) übernimmst du Verantwortung für ein Team aus Consultants und technischen Experten. Du verbindest People Leadership, Delivery und Kundenorientierung und gestaltest gleichzeitig die Weiterentwicklung unseres CRM- und Customer-Experience-Geschäfts aktiv mit. * Du hast mehrere Jahre Erfahrung im Consulting, in der Softwareentwicklung oder in komplexen IT-/Digitalisierungsprojekten – idealerweise im Umfeld von CRM, Customer Experience, Customer Platforms oder Enterprise Software. * Echter Gestaltungsspielraum zur aktiven Weiterentwicklung deines Teams und unseres CRM- und Customer-Experience-Bereichs
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German speaking Key Account Manager (all genders)
German speaking Key Account Manager (all genders)
Fotoware AS
Oslo, bundesweit, Home-Office
Teilweise Home-Office
51000 - 70000 / (geschätzt für Vollzeit)
You will play a central role in driving customer retention, expansion, and long-term success by identifying growth opportunities, leading strategic account planning, and ensuring a great customer experience. * Collaborate closely with CSM, , Marketing, Partners, Professional Services, and Support to deliver coordinated customer experience and maximize commercial outcomes. * A key role in a company with more than 30 years of experience in helping thousands of customers globally to manage their digital media files and workflows - Fotoware helps make this possible by ensuring the digital content behind these experiences can be found, managed, and shared seamlessly and compliantly. As our next Key Account Manager, your wo
You will play a central role in driving customer retention, expansion, and long-term success by identifying growth opportunities, leading strategic account planning, and ensuring a great customer experience. * Collaborate closely with CSM, , Marketing, Partners, Professional Services, and Support to deliver coordinated customer experience and maximize commercial outcomes. * A key role in a company with more than 30 years of experience in helping thousands of customers globally to manage their digital media files and workflows - Fotoware helps make this possible by ensuring the digital content behind these experiences can be found, managed, and shared seamlessly and compliantly. As our next Key Account Manager, your wo
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International Key Account Manager/in (m/f/d)
International Key Account Manager/in (m/f/d)
PRCSS GmbH
bundesweit
Teilweise Home-Office
80000 - 100000 / (geschätzt für Vollzeit)
The natural next step for Account Managers, Sales Managers, or Business Development Managers ready for an international customer environment - biotech, pharma, and CDMO customers across the EU and the US. * Build new and develop existing customer relationships in the Affinity Resins area – from first contact to lasting business partnerships. * Support product evaluations and adoption together with technical and application teams, helping customers get the right solutions in place quickly. * Feed customer feedback and market insights back into the business to help shape future planning and commercial strategy. * Several years of experience in account management, sales, product management, or marketing within the life s
The natural next step for Account Managers, Sales Managers, or Business Development Managers ready for an international customer environment - biotech, pharma, and CDMO customers across the EU and the US. * Build new and develop existing customer relationships in the Affinity Resins area – from first contact to lasting business partnerships. * Support product evaluations and adoption together with technical and application teams, helping customers get the right solutions in place quickly. * Feed customer feedback and market insights back into the business to help shape future planning and commercial strategy. * Several years of experience in account management, sales, product management, or marketing within the life s
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Head of Complaints & Issue Management
Head of Complaints & Issue Management
CHEPLAPHARM Arzneimittel GmbH
Berlin, Greifswald, Home-Office
47000 - 70000 / (geschätzt für Vollzeit)
Schnelle Bewerbung
You bring at least 7 years of relevant professional experience. * You bring at least 4 years of Leadership experience. * You are a strong communicator with experience in cross-functional collaboration.
You bring at least 7 years of relevant professional experience. * You bring at least 4 years of Leadership experience. * You are a strong communicator with experience in cross-functional collaboration.
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Director Customer Service & Call Center (all genders)
Director Customer Service & Call Center (all genders)
QVC eService Inc. & Co. KG
Germany, Hesse, Kassel
Teilweise Home-Office
47000 - 71000 / (geschätzt für Vollzeit)
In unserer Gesellschaft QVC eService LLC & Co. KG suchen wir im Bereich: Call Center in Kassel oder Düsseldorf ab sofort eine/n Director Customer Service & Call Center (all genders) Als Director Customer Service & Call Center übernimmst du eine Schlüsselrolle bei der Gestaltung eines exzellenten Kundenerlebnisses und der strategischen Weiterentwicklung unseres Customer Care Bereichs. * Leitung und aktive Beteiligung an Projekten zur digitalen Transformation und Neuausrichtung des Customer Care Centers * Unterstützung der und des Customer Service – QVC International bei internationalen Projekten - If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and
In unserer Gesellschaft QVC eService LLC & Co. KG suchen wir im Bereich: Call Center in Kassel oder Düsseldorf ab sofort eine/n Director Customer Service & Call Center (all genders) Als Director Customer Service & Call Center übernimmst du eine Schlüsselrolle bei der Gestaltung eines exzellenten Kundenerlebnisses und der strategischen Weiterentwicklung unseres Customer Care Bereichs. * Leitung und aktive Beteiligung an Projekten zur digitalen Transformation und Neuausrichtung des Customer Care Centers * Unterstützung der und des Customer Service – QVC International bei internationalen Projekten - If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and
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You partner with the Key Account Manager – End Customer to craft the best solutions and ensure strong alignment across our partner ecosystem. Axis Communications is looking for a strategic, relationship-driven Key Account Manager to take full ownership of a select portfolio of high-value, multi-site National Accounts across our North Germany territory. As a Key Account Manager, your role is strategic, long-term, and highly relationship-driven. * Proven experience in a Key Account Management or strategic sales role - We hire for potential and passion as much as for experience. * Ownership of some of our most strategic customer relationships
You partner with the Key Account Manager – End Customer to craft the best solutions and ensure strong alignment across our partner ecosystem. Axis Communications is looking for a strategic, relationship-driven Key Account Manager to take full ownership of a select portfolio of high-value, multi-site National Accounts across our North Germany territory. As a Key Account Manager, your role is strategic, long-term, and highly relationship-driven. * Proven experience in a Key Account Management or strategic sales role - We hire for potential and passion as much as for experience. * Ownership of some of our most strategic customer relationships
Beliebte Jobs
- Digital Communication
- Physiotherapeut Ausbildung
- Industriekaufmann Ausbildung
- Logopädie Ausbildung
- Kundenservice
- Umweltschutz
- Vertrieb und Verkauf
- Kommunikation
- Customer Service
- Communication
- Executive Communications
- Rettungssanitäter Ausbildung
- Kfz Mechaniker Ausbildung
- Heilpraktiker Ausbildung
- MFA Ausbildung
- Ingenieur