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Beliebte Jobs
- Customer Service Manager
- Customer Success Manager
- Customer Support
- Customer Experience Manager
- Praktikum Kommunikation
- Customer Services
- Head of Office
- Junior Customer Success Manager
- HR Business Partner
- Customer Success
- Relationship Manager
- Customer Service
- Client Success Manager
- Customer Care Manager
- Customer Management
- Customer Relationship Manager
3.977 Treffer für Customer Success Management Jobs in Rellingen im Umkreis von 30 km
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Werkstudenten (m/w/d) Team Customer Success Management
Werkstudenten (m/w/d) Team Customer Success Management
Esri Deutschland GmbH
Berlin, Bonn, Münster, Kranzberg, Köln, Hamburg
Für einen unserer Standorte in Deutschland suchen wir zum nächstmöglichen Zeitpunkt einen Werkstudenten (m/w/d) für unser Team Customer Success Management (15-20h/Woche).
Für einen unserer Standorte in Deutschland suchen wir zum nächstmöglichen Zeitpunkt einen Werkstudenten (m/w/d) für unser Team Customer Success Management (15-20h/Woche).
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Berufserfahrung: Idealerweise hast du bereits Erfahrung im Customer Success Management (oder einer ähnlich kundennahen Rolle, vorzugsweise im IT-Umfeld) und kennst Telematik-Lösungen (bzw. Flottenmanagement). Als Customer Success Manager bist du bei unseren Kunden der zentrale Ansprechpartner und Experte für unsere Telematik-Lösung.
Berufserfahrung: Idealerweise hast du bereits Erfahrung im Customer Success Management (oder einer ähnlich kundennahen Rolle, vorzugsweise im IT-Umfeld) und kennst Telematik-Lösungen (bzw. Flottenmanagement). Als Customer Success Manager bist du bei unseren Kunden der zentrale Ansprechpartner und Experte für unsere Telematik-Lösung.
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Zur Unterstützung unseres jungen und dynamischen Teams suchen wir dich als Werkstudent (m/w/d) im Customer Success Management am Hamburger Standort oder remote. * Erste Erfahrungen im Bereich Customer Success oder Data Entry sind von Vorteil.
Zur Unterstützung unseres jungen und dynamischen Teams suchen wir dich als Werkstudent (m/w/d) im Customer Success Management am Hamburger Standort oder remote. * Erste Erfahrungen im Bereich Customer Success oder Data Entry sind von Vorteil.
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Duale Ausbildung Sport- und Fitnesskaufmann/-frau (m/w/d) (IHK) inkl. Professional Fitnesscoach
Duale Ausbildung Sport- und Fitnesskaufmann/-frau (m/w/d) (IHK) inkl. Professional Fitnesscoach
PRIME TIME fitness GmbH
Hamburg
Das Besondere an Deiner Ausbildung: Bei uns spezialisiert Du Dich auf den Bereich SALES, TRAINING oder MEMBER MANAGEMENT und spielst hier deine Stärken aus! * Beschwerdemanagement * 4 Zertifikate: Instruktorenausbildung LES MILLS BodyPump® | Kundenservice & Salesmanagement | Erfolgreiches Onlinemarketing | Mitarbeiterkommunikation & Personalmanagement
Das Besondere an Deiner Ausbildung: Bei uns spezialisiert Du Dich auf den Bereich SALES, TRAINING oder MEMBER MANAGEMENT und spielst hier deine Stärken aus! * Beschwerdemanagement * 4 Zertifikate: Instruktorenausbildung LES MILLS BodyPump® | Kundenservice & Salesmanagement | Erfolgreiches Onlinemarketing | Mitarbeiterkommunikation & Personalmanagement
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Sales Manager – Fokus Kommunalvertrieb (m/w/d)
Sales Manager – Fokus Kommunalvertrieb (m/w/d)
REMONDIS Digital Services GmbH
Hamburg
Teilweise Home-Office
Anschreiben nicht erforderlich
Enge Abstimmung im Team: Gemeinsam mit dem Customer Success Management stellen Sie sicher, dass der Übergang nach Vertragsabschluss professionell und kundenorientiert erfolgt. * Upselling mit Wirkung: In Zusammenarbeit mit Customer Success identifizieren Sie ergänzende Bedarfe und tragen dazu bei, Upselling- und Cross-Selling-Möglichkeiten zu realisieren.
Enge Abstimmung im Team: Gemeinsam mit dem Customer Success Management stellen Sie sicher, dass der Übergang nach Vertragsabschluss professionell und kundenorientiert erfolgt. * Upselling mit Wirkung: In Zusammenarbeit mit Customer Success identifizieren Sie ergänzende Bedarfe und tragen dazu bei, Upselling- und Cross-Selling-Möglichkeiten zu realisieren.
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Zusammenarbeit mit funktionsübergreifenden Teams: Du arbeitest eng mit unseren „Customer Success“-, Produktmanagement- und Marketing-Teams zusammen. * Kundenmanagement und -pflege - EDGITAL, ein Spin-off von HOCHTIEF, digitalisiert Straßen und ihre Umgebung, bewertet sie mithilfe von KI und macht ihr Management für Städte einfacher und effizienter.
Zusammenarbeit mit funktionsübergreifenden Teams: Du arbeitest eng mit unseren „Customer Success“-, Produktmanagement- und Marketing-Teams zusammen. * Kundenmanagement und -pflege - EDGITAL, ein Spin-off von HOCHTIEF, digitalisiert Straßen und ihre Umgebung, bewertet sie mithilfe von KI und macht ihr Management für Städte einfacher und effizienter.
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Berufserfahrung im Bereich Customer Success, Account Management, Kundenbetreuung oder Projektmanagement Zur Verstärkung unseres Customer-Success-Teams am Standort Hamburg suchen wir daher Dich mit sofortigem Eintrittstermin in Vollzeit als engagierten - Heute vertrauen viele nationale und internationale Kunden auf unsere Lösungen – darunter vor allem Netzbetreiber und Stadtwerke in Deutschland sowie internationale Großkunden aus Industrie und Facility Management. * Du überprüfst die Effektivität der gesamten Customer Journey, ermittelst Optimierungsbedarf und erarbeitest Strategien für Kundenbetreuung und Kundenansprache * Du kommunizierst mit internen und externen Führungskräften der Senior-Management-Ebene, um Kundenbedürfnisse zu verstehen und die Kundenbindung zu optimieren * Du lieferst wertvolles Feedback aus den Kundenprojekten an unser zentrales ...
Berufserfahrung im Bereich Customer Success, Account Management, Kundenbetreuung oder Projektmanagement Zur Verstärkung unseres Customer-Success-Teams am Standort Hamburg suchen wir daher Dich mit sofortigem Eintrittstermin in Vollzeit als engagierten - Heute vertrauen viele nationale und internationale Kunden auf unsere Lösungen – darunter vor allem Netzbetreiber und Stadtwerke in Deutschland sowie internationale Großkunden aus Industrie und Facility Management. * Du überprüfst die Effektivität der gesamten Customer Journey, ermittelst Optimierungsbedarf und erarbeitest Strategien für Kundenbetreuung und Kundenansprache * Du kommunizierst mit internen und externen Führungskräften der Senior-Management-Ebene, um Kundenbedürfnisse zu verstehen und die Kundenbindung zu optimieren * Du lieferst wertvolles Feedback aus den Kundenprojekten an unser zentrales ...
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(Senior) Key Account Manager - German Speaking
(Senior) Key Account Manager - German Speaking
WunderCar Mobility Solutions GmbH
Hamburg
Teilweise Home-Office
5+ years of experience in Customer Success, Account Management, or Consulting in B2B SaaS. For our Customer Success team, this means joining a stable, growing company where your work directly influences how millions of people move in cities worldwide. As a Senior Customer Success Manager, you'll be at the heart of building long-term partnerships with our clients, helping them achieve measurable business results and grow on our platform. * Develop success plans and track business outcomes for each customer. * Strong understanding of SaaS metrics and customer lifecycle management. You'll own the customer journey end-to-end — from onboarding through daily support, escalations, renewals, and growth. You'll own relationships with some of our most important customers, guiding them from onboarding through growth and renewal. Your role is both strategic and hands-on: you'll align customer ...
5+ years of experience in Customer Success, Account Management, or Consulting in B2B SaaS. For our Customer Success team, this means joining a stable, growing company where your work directly influences how millions of people move in cities worldwide. As a Senior Customer Success Manager, you'll be at the heart of building long-term partnerships with our clients, helping them achieve measurable business results and grow on our platform. * Develop success plans and track business outcomes for each customer. * Strong understanding of SaaS metrics and customer lifecycle management. You'll own the customer journey end-to-end — from onboarding through daily support, escalations, renewals, and growth. You'll own relationships with some of our most important customers, guiding them from onboarding through growth and renewal. Your role is both strategic and hands-on: you'll align customer ...
NEU
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Projektmanager / Customer Success Manager im Online Marketing
Projektmanager / Customer Success Manager im Online Marketing
Leadeffect GmbH
Hamburg, Deutschland
Teilweise Home-Office
Schnelle Bewerbung
Projektmanagement / Customer Success Management in einer Online Marketing Agentur * Projektplanung und Projektmanagement * mind. 2 Jahre Berufserfahrung im Online-Marketing & im Projektmanagement
Projektmanagement / Customer Success Management in einer Online Marketing Agentur * Projektplanung und Projektmanagement * mind. 2 Jahre Berufserfahrung im Online-Marketing & im Projektmanagement
(Senior) Customer Success Manager - German Speaking
(Senior) Customer Success Manager - German Speaking
WunderCar Mobility Solutions GmbH
Hamburg
Teilweise Home-Office
5+ years of experience in Customer Success, Account Management, or Consulting in B2B SaaS. For our Customer Success team, this means joining a stable, growing company where your work directly influences how millions of people move in cities worldwide. As a Senior Customer Success Manager, you'll be at the heart of building long-term partnerships with our clients, helping them achieve measurable business results and grow on our platform. * Develop success plans and track business outcomes for each customer. * Strong understanding of SaaS metrics and customer lifecycle management. You'll own the customer journey end-to-end — from onboarding through daily support, escalations, renewals, and growth. You'll own relationships with some of our most important customers, guiding them from onboarding through growth and renewal. Your role is both strategic and hands-on: you'll align customer ...
5+ years of experience in Customer Success, Account Management, or Consulting in B2B SaaS. For our Customer Success team, this means joining a stable, growing company where your work directly influences how millions of people move in cities worldwide. As a Senior Customer Success Manager, you'll be at the heart of building long-term partnerships with our clients, helping them achieve measurable business results and grow on our platform. * Develop success plans and track business outcomes for each customer. * Strong understanding of SaaS metrics and customer lifecycle management. You'll own the customer journey end-to-end — from onboarding through daily support, escalations, renewals, and growth. You'll own relationships with some of our most important customers, guiding them from onboarding through growth and renewal. Your role is both strategic and hands-on: you'll align customer ...
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Schnelle Bewerbung
Du bist für das Customer Success Management verantwortlich – Du interessiert Dich vor allem dafür, wie unsere Kund*innen durch unsere Projekte erfolgreicher werden * Du hast mindestens 2 Jahre Erfahrung im Projektmanagement/Customer Success Management gesammelt, entweder in einer Unternehmensberatung/Agentur oder in einer cross-funktionalen Verantwortung in großen Organisationen - Mit der Leadwunder-DNA im Blut brennst du für das Thema Digital Lead Management und agierst als Partner unserer Kund*innen auf Augenhöhe. Ob Sparring mit Vertrieb und Marketing des/der Kund*innen oder die Kommunikation ins Top Management – du treibst unsere Kund*innen voran und gestaltest mit ihnen zusammen Veränderungen. * Du übernimmst die Projektsteuerung, die Kampagnenplanung und das Stakeholder Management * Du hast cross-funktionale Projekte erfolgreich eigenverantwortlich koordiniert und begleitet und ...
Du bist für das Customer Success Management verantwortlich – Du interessiert Dich vor allem dafür, wie unsere Kund*innen durch unsere Projekte erfolgreicher werden * Du hast mindestens 2 Jahre Erfahrung im Projektmanagement/Customer Success Management gesammelt, entweder in einer Unternehmensberatung/Agentur oder in einer cross-funktionalen Verantwortung in großen Organisationen - Mit der Leadwunder-DNA im Blut brennst du für das Thema Digital Lead Management und agierst als Partner unserer Kund*innen auf Augenhöhe. Ob Sparring mit Vertrieb und Marketing des/der Kund*innen oder die Kommunikation ins Top Management – du treibst unsere Kund*innen voran und gestaltest mit ihnen zusammen Veränderungen. * Du übernimmst die Projektsteuerung, die Kampagnenplanung und das Stakeholder Management * Du hast cross-funktionale Projekte erfolgreich eigenverantwortlich koordiniert und begleitet und ...
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Du hast erste Erfahrung im Customer Success, Onboarding, Account Management oder einer ähnlichen kundenorientierten Rolle
Du hast erste Erfahrung im Customer Success, Onboarding, Account Management oder einer ähnlichen kundenorientierten Rolle
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You will operate in a Scrum-based agile team with full exposure to concept development, CI/CD, QA, release management, and cross-functional collaboration (POs, Designers, Customer Success, Account Management). * You will work on our modular solution, endios one, designed for scalability and flexibility, offering our customers extensive customization options via the dashboard – without requiring custom code.
You will operate in a Scrum-based agile team with full exposure to concept development, CI/CD, QA, release management, and cross-functional collaboration (POs, Designers, Customer Success, Account Management). * You will work on our modular solution, endios one, designed for scalability and flexibility, offering our customers extensive customization options via the dashboard – without requiring custom code.
Du bist Teil eines nach Scrum basierten agilen Teams und erhältst umfassende Einblicke in Konzeptentwicklung, CI/CD, QA, Release-Management sowie die bereichsübergreifende Zusammenarbeit mit anderen Teams wie PO, Design, Customer Success oder Account Management.
Du bist Teil eines nach Scrum basierten agilen Teams und erhältst umfassende Einblicke in Konzeptentwicklung, CI/CD, QA, Release-Management sowie die bereichsübergreifende Zusammenarbeit mit anderen Teams wie PO, Design, Customer Success oder Account Management.
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At least 2 years of experience in customer success or account management, ideally with complex or technical products - Join us at suena energy as our first Customer Success Manager (f/m/x) and become the trusted partner for our clients, ensuring they get the best from our trading solutions and supporting them on their journey to a smarter, greener energy future. Following our successful Series A, we're expanding our team – and looking for a customer-focused relationship builder who will pioneer the Customer Success function at suena. * Confident using digital customer success tools (Hubspot, Notion, Teams) * Growth mindset and readiness to help shape processes, culture, and the future of customer success at suena - Are you passionate about building strong customer relationships, driving operational excellence, and making a real impact in the energy transition?
At least 2 years of experience in customer success or account management, ideally with complex or technical products - Join us at suena energy as our first Customer Success Manager (f/m/x) and become the trusted partner for our clients, ensuring they get the best from our trading solutions and supporting them on their journey to a smarter, greener energy future. Following our successful Series A, we're expanding our team – and looking for a customer-focused relationship builder who will pioneer the Customer Success function at suena. * Confident using digital customer success tools (Hubspot, Notion, Teams) * Growth mindset and readiness to help shape processes, culture, and the future of customer success at suena - Are you passionate about building strong customer relationships, driving operational excellence, and making a real impact in the energy transition?
Noch nichts dabei? Es gibt 3962 weitere Jobs, die zu deiner Suche passen könnten
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Du verfügst über mehrjährige Erfahrung in einer vergleichbaren Position, idealerweise im Account Management/Customer Success * Du koordinierst interne Teams wie Einkauf, IT oder Produktmanagement, um die Anforderungen der Kunden effizient umzusetzen
Du verfügst über mehrjährige Erfahrung in einer vergleichbaren Position, idealerweise im Account Management/Customer Success * Du koordinierst interne Teams wie Einkauf, IT oder Produktmanagement, um die Anforderungen der Kunden effizient umzusetzen
NEU
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Customer Technical Manager (m/w/d) im Bereich Schienengüterwagen
Customer Technical Manager (m/w/d) im Bereich Schienengüterwagen
ERMEWA SA
Hamburg
Teilweise Home-Office
• Mehrjährige Erfahrung in einer technischen kundenorientierten Rolle (z. B. Technical Account Manager, Solution Engineer, Customer Success) Werde unser Customer Technical Manager (m/w/d) – Technik trifft Kundenerfolg! • Enge Zusammenarbeit mit der Technik, Sales und Projektmanagement • Eskalationsmanagement bei komplexen technischen Fragestellungen
• Mehrjährige Erfahrung in einer technischen kundenorientierten Rolle (z. B. Technical Account Manager, Solution Engineer, Customer Success) Werde unser Customer Technical Manager (m/w/d) – Technik trifft Kundenerfolg! • Enge Zusammenarbeit mit der Technik, Sales und Projektmanagement • Eskalationsmanagement bei komplexen technischen Fragestellungen
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Rexx Systems ist führender Anbieter innovativer Software für Recruiting, Talent Management, Workforce und Personalmanagement mit Hauptsitz in Hamburg sowie Standorten in Österreich und der Schweiz.
Rexx Systems ist führender Anbieter innovativer Software für Recruiting, Talent Management, Workforce und Personalmanagement mit Hauptsitz in Hamburg sowie Standorten in Österreich und der Schweiz.
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We believe MacGregor is a great place to work and we are looking for innovators with an international mindset to join our team and help us create lifetime value for our customers. We are looking for a passionate and results-driven Customer Experience Team Leader to join our mission of delivering industry-leading service. In this role, you will be responsible for leading, supporting, coaching, and motivating your team to ensure our customers are not just satisfied, but delighted. Working closely with the Europe and the other Customer Experience Team Leaders, you will ensure to equip your team with the tools and knowledge they need to achieve company goals while fostering strong global and internal relationships to drive continuous improvement. * Have in depth knowledge of customers, understand their needs and have strong knowledge of the business, products and processes.
We believe MacGregor is a great place to work and we are looking for innovators with an international mindset to join our team and help us create lifetime value for our customers. We are looking for a passionate and results-driven Customer Experience Team Leader to join our mission of delivering industry-leading service. In this role, you will be responsible for leading, supporting, coaching, and motivating your team to ensure our customers are not just satisfied, but delighted. Working closely with the Europe and the other Customer Experience Team Leaders, you will ensure to equip your team with the tools and knowledge they need to achieve company goals while fostering strong global and internal relationships to drive continuous improvement. * Have in depth knowledge of customers, understand their needs and have strong knowledge of the business, products and processes.
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Senior Solution Consultant / Content & Experience Management
Senior Solution Consultant / Content & Experience Management
Adobe Systems Europe Limited
Munich, Bavaria, Germany, Hamburg, Hamburg, Germany
We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. Your enthusiasm for problem-solving will be nurtured at Adobe: you will dive deep into our customers' needs, understand their challenges, and develop solutions that excite them. During the sales process, we take charge of selecting and communicating the most suitable solutions or use cases to our customers. We explain how these solutions can make valuable contributions to their business and ultimately lead to their success. By optimizing this content experience, companies can enhance efficiency, boost engagement, and ensure a seamless flow of content from creation to customer delivery. * Inspire customers to favour Adobe's Content Experience portfolio (Adobe, Experience Manager and Adobe's digital ...
We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. Your enthusiasm for problem-solving will be nurtured at Adobe: you will dive deep into our customers' needs, understand their challenges, and develop solutions that excite them. During the sales process, we take charge of selecting and communicating the most suitable solutions or use cases to our customers. We explain how these solutions can make valuable contributions to their business and ultimately lead to their success. By optimizing this content experience, companies can enhance efficiency, boost engagement, and ensure a seamless flow of content from creation to customer delivery. * Inspire customers to favour Adobe's Content Experience portfolio (Adobe, Experience Manager and Adobe's digital ...
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Team Lead B2B Sales Power (m/f/d) in Renewable Energies
Team Lead B2B Sales Power (m/f/d) in Renewable Energies
ENCAVIS Management GmbH & Co. KG
Hamburg
Teilweise Home-Office
ENCAVIS Management GmbH & Co. KG - ENCAVIS Management GmbH & Co. KG is the holding company of Elbe BidCo GmbH, one of Europe's leading electricity producers from renewable energies. Our subsidiaries, Stern Energy SpA, which operates throughout Europe as a specialist in technical services for photovoltaic systems, and Encavis Asset Management AG, which specialises in supporting institutional , complement our portfolio. As part of a multinational team that enjoys helping to make the energy transition a success. Encavis is building its daughter company Green Energy Supply (GES) into a modern power trading and supply unit that purchases electricity from solar and onshore wind parks and sells to the market and customers, while leveraging also leveraging the flexibility of the Encavis Battery Storage Fleet. Your mission is to shape and build the B2B origination for power supply products for ...
ENCAVIS Management GmbH & Co. KG - ENCAVIS Management GmbH & Co. KG is the holding company of Elbe BidCo GmbH, one of Europe's leading electricity producers from renewable energies. Our subsidiaries, Stern Energy SpA, which operates throughout Europe as a specialist in technical services for photovoltaic systems, and Encavis Asset Management AG, which specialises in supporting institutional , complement our portfolio. As part of a multinational team that enjoys helping to make the energy transition a success. Encavis is building its daughter company Green Energy Supply (GES) into a modern power trading and supply unit that purchases electricity from solar and onshore wind parks and sells to the market and customers, while leveraging also leveraging the flexibility of the Encavis Battery Storage Fleet. Your mission is to shape and build the B2B origination for power supply products for ...
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As Group Product Manager, you are responsible for the strategic development and international success of the Mounting portfolio within the Business Unit Industrial Trade & Converting. You shape global marketing and sales strategies, lead product management and cross-functional teams, and collaborate closely with Sales, R&D, Production, and regional organizations to drive sustainable growth and profitability across international markets. * Direct leadership, coaching and development of the Mounting Product Management Team * Building strong market, customer, and competitive insight through analyses and active customer engagement across the value chain - 8+ years), including experience in B2B business, project management, sales, marketing and decision-making environments
As Group Product Manager, you are responsible for the strategic development and international success of the Mounting portfolio within the Business Unit Industrial Trade & Converting. You shape global marketing and sales strategies, lead product management and cross-functional teams, and collaborate closely with Sales, R&D, Production, and regional organizations to drive sustainable growth and profitability across international markets. * Direct leadership, coaching and development of the Mounting Product Management Team * Building strong market, customer, and competitive insight through analyses and active customer engagement across the value chain - 8+ years), including experience in B2B business, project management, sales, marketing and decision-making environments
NEU
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Join our newly formed Centre of Excellence for Total Rewards & Performance Management and lead the development of scalable, global compensation frameworks that support our transformation journey. * Implement and optimize digital tools (e.g. SAP SuccessFactors Compensation). * Proven success in leading global C&B initiatives and transformation projects. * Strong analytical, project management, and stakeholder engagement skills. * Proficient in Excel, PowerPoint, and SAP SuccessFactors. We want to inspire not only our customers, we also want to inspire our colleagues. * Effective health management (e.g. health week, free sports programmes & Wellhub)
Join our newly formed Centre of Excellence for Total Rewards & Performance Management and lead the development of scalable, global compensation frameworks that support our transformation journey. * Implement and optimize digital tools (e.g. SAP SuccessFactors Compensation). * Proven success in leading global C&B initiatives and transformation projects. * Strong analytical, project management, and stakeholder engagement skills. * Proficient in Excel, PowerPoint, and SAP SuccessFactors. We want to inspire not only our customers, we also want to inspire our colleagues. * Effective health management (e.g. health week, free sports programmes & Wellhub)
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Safran Helicopter Engines Germany continues to focus on innovation, quality and customer satisfaction, aiming to be a leader in the aerospace industry. Our mission: To keep our customers flying! * Management of accounts payable in cooperation with the local procurement department, including master data maintenance * Financial support for internal travel management and preparation of statistical reports - However, above all, we like to celebrate our successes!
Safran Helicopter Engines Germany continues to focus on innovation, quality and customer satisfaction, aiming to be a leader in the aerospace industry. Our mission: To keep our customers flying! * Management of accounts payable in cooperation with the local procurement department, including master data maintenance * Financial support for internal travel management and preparation of statistical reports - However, above all, we like to celebrate our successes!
NEU
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Schnelle Bewerbung
Working towards our customers' success and our companies' success we look for a the Customer Success Manager dedicated to maximising profitable customer relationships by reducing churn and growing recurring revenue. As a results-oriented Customer Success Manager, you act strategically and growth-focused and are in regular exchange with our B2B customers in banking and insurance in the post-sales life cycle. As Customer Success Manager you act as a between service and sales, incorporating product expertise and customer feedback dedicated to ensure our clients are getting the most out of our platform service. Customer Success Managers create policies and procedures that optimise the customer experience. - Account management and renewals - Keeping customers updated on changes to the product they're using, new features and new products they might find useful
Working towards our customers' success and our companies' success we look for a the Customer Success Manager dedicated to maximising profitable customer relationships by reducing churn and growing recurring revenue. As a results-oriented Customer Success Manager, you act strategically and growth-focused and are in regular exchange with our B2B customers in banking and insurance in the post-sales life cycle. As Customer Success Manager you act as a between service and sales, incorporating product expertise and customer feedback dedicated to ensure our clients are getting the most out of our platform service. Customer Success Managers create policies and procedures that optimise the customer experience. - Account management and renewals - Keeping customers updated on changes to the product they're using, new features and new products they might find useful
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