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- Customer Support
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- Team Lead Customer Service
- CRM-Manager
- Senior Account Manager
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204 Treffer für Support Lead Jobs in Potsdam im Umkreis von 30 km
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CHEPLAPHARM Arzneimittel GmbH * Greifswald, Berlin * Feste Anstellung * Vollzeit - Sei einer der ersten Bewerber - Wir sind ein globales und wachsendes Specialty Pharmaunternehmen mit einem außergewöhnlichen, nachhaltigen Geschäftsmodell. Unsere Mission: DIE Plattform für etablierte und vertraute Markenprodukte diverser Therapiegebiete und Indikationen zu sein und deren Verfügbarkeit in höchster Qualität als wichtiger Partner der innovationsgetriebenen Pharmaindustrie für den Weltmarkt zu sichern! Wir haben ein gemeinsames Ziel: Die Gesundheit und das Leben der Menschen zu verbessern. Deshalb denken wir nicht in Kategorien mit schnellen Effekten, sondern wollen mit unserem Tun und Handeln mehr bewirken – langfristig und verlässlich. All das geht nur mit Menschen, die ihren Beruf nicht einfach nur ausüben, sondern selbst etwas erreichen wollen.
CHEPLAPHARM Arzneimittel GmbH * Greifswald, Berlin * Feste Anstellung * Vollzeit - Sei einer der ersten Bewerber - Wir sind ein globales und wachsendes Specialty Pharmaunternehmen mit einem außergewöhnlichen, nachhaltigen Geschäftsmodell. Unsere Mission: DIE Plattform für etablierte und vertraute Markenprodukte diverser Therapiegebiete und Indikationen zu sein und deren Verfügbarkeit in höchster Qualität als wichtiger Partner der innovationsgetriebenen Pharmaindustrie für den Weltmarkt zu sichern! Wir haben ein gemeinsames Ziel: Die Gesundheit und das Leben der Menschen zu verbessern. Deshalb denken wir nicht in Kategorien mit schnellen Effekten, sondern wollen mit unserem Tun und Handeln mehr bewirken – langfristig und verlässlich. All das geht nur mit Menschen, die ihren Beruf nicht einfach nur ausüben, sondern selbst etwas erreichen wollen.
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Anschreiben nicht erforderlich
Lidl Dienstleistung GmbH & Co. KG * Berlin * Feste Anstellung * Vollzeit - Anschreiben nicht erforderlich - Alle reden vom Kundenfokus, Customer first, dem Kunden als König. Wir finden, das ist zu kurz gedacht und würden es so formulieren: Der Mensch ist Dreh- und Angelpunkt unseres Erfolgs. Dazu gehört neben einer Kunden- auch die Mitarbeiterfokussierung. Wir teilen das Bewusstsein, dass wir uns mit unserem Engagement in erster Linie gegenseitig unterstützen. Und damit das #teamlidl möglich machen. Wenig Raum also für Ellenbogen, viel Platz für Herz und Verstand. Ein Aspekt, der das #teamlidl zu einem besonderen macht. Deine Aufgaben - Als Teamleiter im Kundenservice führst und motivierst du ein Team von 7 – 10 Mitarbeitern zu Spitzenleistungen * Ansprechpartner für alle Fachfragen * Du schulst dein Team in servicerelevanten Themen
Lidl Dienstleistung GmbH & Co. KG * Berlin * Feste Anstellung * Vollzeit - Anschreiben nicht erforderlich - Alle reden vom Kundenfokus, Customer first, dem Kunden als König. Wir finden, das ist zu kurz gedacht und würden es so formulieren: Der Mensch ist Dreh- und Angelpunkt unseres Erfolgs. Dazu gehört neben einer Kunden- auch die Mitarbeiterfokussierung. Wir teilen das Bewusstsein, dass wir uns mit unserem Engagement in erster Linie gegenseitig unterstützen. Und damit das #teamlidl möglich machen. Wenig Raum also für Ellenbogen, viel Platz für Herz und Verstand. Ein Aspekt, der das #teamlidl zu einem besonderen macht. Deine Aufgaben - Als Teamleiter im Kundenservice führst und motivierst du ein Team von 7 – 10 Mitarbeitern zu Spitzenleistungen * Ansprechpartner für alle Fachfragen * Du schulst dein Team in servicerelevanten Themen
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Customer Operations & Success Lead (Support & Auftragsmanagement) (w/m/d)
Customer Operations & Success Lead (Support & Auftragsmanagement) (w/m/d)
Evalion Gmbh
Berlin
Teilweise Home-Office
End-to-end Verantwortung für Customer Support, Customer Success & Auftragsmanagement (B2C & B2B).
End-to-end Verantwortung für Customer Support, Customer Success & Auftragsmanagement (B2C & B2B).
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Develop and implement financial strategies to optimize performance and support business growth * Lead budgeting, forecasting, and financial modelling for the EU Business Unit * Establish and lead a high-performing finance team within the EU BU - We strive to create an accessible recruitment process for all and are happy to discuss reasonable accommodations to support your application. If you have a disability or require any adjustments during the recruitment process, please let us know - we will do our best to support you
Develop and implement financial strategies to optimize performance and support business growth * Lead budgeting, forecasting, and financial modelling for the EU Business Unit * Establish and lead a high-performing finance team within the EU BU - We strive to create an accessible recruitment process for all and are happy to discuss reasonable accommodations to support your application. If you have a disability or require any adjustments during the recruitment process, please let us know - we will do our best to support you
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Teacher of IBDP/ IBMYP Individuals & Societies (f/m/d)
Teacher of IBDP/ IBMYP Individuals & Societies (f/m/d)
BBIS Berlin Brandenburg International School GmbH
Kleinmachnow
Instruction: Teach IBDP/IBMYP Individuals & Societies, fostering an inclusive and equitable learning environment where students of all backgrounds and profiles feel represented and supported. * Development: Lead the development of inquiry-based and conceptually driven curriculum units. * Support: Promote student well-being and academic growth across a diverse range of motivations and abilities. * Support: Designated preparation time and a supportive leadership team.
Instruction: Teach IBDP/IBMYP Individuals & Societies, fostering an inclusive and equitable learning environment where students of all backgrounds and profiles feel represented and supported. * Development: Lead the development of inquiry-based and conceptually driven curriculum units. * Support: Promote student well-being and academic growth across a diverse range of motivations and abilities. * Support: Designated preparation time and a supportive leadership team.
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Senior People Operations Manager (all genders)
Senior People Operations Manager (all genders)
Sunday Natural Products GmbH
Berlin
Teilweise Home-Office
In this role, you will shape and continuously improve our C&B framework, ensure operational excellence across reward-related processes, and contribute to scalable People Operations practices that support our company's growth. * Support People Operations processes and policies across the employee lifecycle with a strong focus on reward-related touchpoints * Maintain and further develop HR system workflows (incl. Personio) to support C&B and People Ops processes * Create, review, and interpret standard People reports and C&B-related analyses to support decision-making * Lead or co-lead cross-functional projects, including change communication and stakeholder management * Practical experience working with HR systems such as Personio and using reports or analytics to support People topics
In this role, you will shape and continuously improve our C&B framework, ensure operational excellence across reward-related processes, and contribute to scalable People Operations practices that support our company's growth. * Support People Operations processes and policies across the employee lifecycle with a strong focus on reward-related touchpoints * Maintain and further develop HR system workflows (incl. Personio) to support C&B and People Ops processes * Create, review, and interpret standard People reports and C&B-related analyses to support decision-making * Lead or co-lead cross-functional projects, including change communication and stakeholder management * Practical experience working with HR systems such as Personio and using reports or analytics to support People topics
Noch nichts dabei? Es gibt 198 weitere Jobs, die zu deiner Suche passen könnten
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Senior Contact Center Solution Architect / Pre-Sales Lead (m/f/d) - Tieto Tech Consulting
Senior Contact Center Solution Architect / Pre-Sales Lead (m/f/d) - Tieto Tech Consulting
Tieto Germany GmbH
Berlin, Regensburg
Teilweise Home-Office
We are looking for a Senior Contact Center Solution Architect with strong pre-sales experience and affinity to support complex customer engagements around enterprise-grade contact center platforms. In this role, your focus is the design, positioning, pre-sale support and technical shaping of modern contact center solutions. * Lead technical solution workshops with customers * Support RFPs, proposals, estimations and solution presentations
We are looking for a Senior Contact Center Solution Architect with strong pre-sales experience and affinity to support complex customer engagements around enterprise-grade contact center platforms. In this role, your focus is the design, positioning, pre-sale support and technical shaping of modern contact center solutions. * Lead technical solution workshops with customers * Support RFPs, proposals, estimations and solution presentations
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Team Lead Process & Vulnerability Management (m/w/d)
Team Lead Process & Vulnerability Management (m/w/d)
operational services GmbH & Co. KG
Frankfurt am Main, Berlin, Dresden, Hamburg, München, Nürnberg, Senftenberg, Wolfsburg, Zwickau
Teilweise Home-Office
Mit über 1.000 hochqualifizierten Mitarbeitenden entwickelt und betreibt sie modernste Informationssysteme, managt Private & Public Cloud-Plattformen, sichert den langfristigen 24/7 Systemsupport und die Verfügbarkeit kritischer Betriebsprozesse.
Mit über 1.000 hochqualifizierten Mitarbeitenden entwickelt und betreibt sie modernste Informationssysteme, managt Private & Public Cloud-Plattformen, sichert den langfristigen 24/7 Systemsupport und die Verfügbarkeit kritischer Betriebsprozesse.
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Software Engineering Lead (MS Dynamics & CRM) (m/f/d)
Software Engineering Lead (MS Dynamics & CRM) (m/f/d)
Riverty
Berlin, Baden-Baden, Verl
Teilweise Home-Office
Anschreiben nicht erforderlich
Are you ready to lead the transformation of a mission‑critical Microsoft Dynamics platform that has grown large and complex over time? We are looking for an experienced Software Engineering Lead (m/f/d) to guide our senior, highly skilled Dynamics & Power Platform team in taking our CRM landscape to the next level. * Lead the strategic evolution and rationalisation of a large, complex Dynamics 365 platform, ensuring it becomes more efficient, maintainable, and accessible for integration with other systems. * Lead, mentor, and inspire a team of ~8 senior Dynamics engineers — fostering autonomy, creativity, and proactive solution finding. Take advantage of our various preventive care and support services.
Are you ready to lead the transformation of a mission‑critical Microsoft Dynamics platform that has grown large and complex over time? We are looking for an experienced Software Engineering Lead (m/f/d) to guide our senior, highly skilled Dynamics & Power Platform team in taking our CRM landscape to the next level. * Lead the strategic evolution and rationalisation of a large, complex Dynamics 365 platform, ensuring it becomes more efficient, maintainable, and accessible for integration with other systems. * Lead, mentor, and inspire a team of ~8 senior Dynamics engineers — fostering autonomy, creativity, and proactive solution finding. Take advantage of our various preventive care and support services.
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Als National Field Lead (m/w/d) LEH – Germany übernimmst du die komplette Führung unseres deutschen LEH‑Field‑Teams (20 Personen). Supporten wir.
Als National Field Lead (m/w/d) LEH – Germany übernimmst du die komplette Führung unseres deutschen LEH‑Field‑Teams (20 Personen). Supporten wir.
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Our analysts (all genders) go far beyond reporting: They define success, challenge assumptions, and choose the right methods to support decisions that matter across the company. As a Lead Product Analyst (all genders), you play a key role in building our modern, product-centric Insights function and shaping how data-informed product development is embedded in our Discovery and Delivery processes. You can also support us on a part-time basis (at least 32 hours per week).
Our analysts (all genders) go far beyond reporting: They define success, challenge assumptions, and choose the right methods to support decisions that matter across the company. As a Lead Product Analyst (all genders), you play a key role in building our modern, product-centric Insights function and shaping how data-informed product development is embedded in our Discovery and Delivery processes. You can also support us on a part-time basis (at least 32 hours per week).
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You will be providing support to maintain Workday, gaining experience in how to design and implement improvements, gathering requirements, maintaining existing people team tools and becoming the go to person for recruitment tools. * Oversea and maintain optimal function of the organisations internal HR & Financial information services systems, which may include database management, network support, installation, customisation, development, maintenance and upgrades to application, systems and modules * Provide technical support troubleshooting, and guidance to HR & FIN employees * Serve as lead representative and liaison between HR/ FIN, information services, external vendors and other stakeholders for HR/ FIN database design and implementation projects * Experience with operational best practices and implementing technology solutions to support compliance requirements
You will be providing support to maintain Workday, gaining experience in how to design and implement improvements, gathering requirements, maintaining existing people team tools and becoming the go to person for recruitment tools. * Oversea and maintain optimal function of the organisations internal HR & Financial information services systems, which may include database management, network support, installation, customisation, development, maintenance and upgrades to application, systems and modules * Provide technical support troubleshooting, and guidance to HR & FIN employees * Serve as lead representative and liaison between HR/ FIN, information services, external vendors and other stakeholders for HR/ FIN database design and implementation projects * Experience with operational best practices and implementing technology solutions to support compliance requirements
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We are looking for an enthusiastic, motivated, and experienced Senior Developer and Technical Lead for the TCO team. * Serve as the technical lead for the TCO team - SAP supports relocation for this position and will assist successful with the moving process.
We are looking for an enthusiastic, motivated, and experienced Senior Developer and Technical Lead for the TCO team. * Serve as the technical lead for the TCO team - SAP supports relocation for this position and will assist successful with the moving process.
Team Lead Program & Project Management (m/w/d)
Team Lead Program & Project Management (m/w/d)
operational services GmbH & Co. KG
Frankfurt am Main, Berlin, Dresden, München
Teilweise Home-Office
Mit über 1.000 hochqualifizierten Mitarbeitenden entwickelt und betreibt sie modernste Informationssysteme, managt Private & Public Cloud-Plattformen, sichert den langfristigen 24/7 Systemsupport und die Verfügbarkeit kritischer Betriebsprozesse.
Mit über 1.000 hochqualifizierten Mitarbeitenden entwickelt und betreibt sie modernste Informationssysteme, managt Private & Public Cloud-Plattformen, sichert den langfristigen 24/7 Systemsupport und die Verfügbarkeit kritischer Betriebsprozesse.
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Lead Frontend Engineer – Embedded Application (m/f/d)
Lead Frontend Engineer – Embedded Application (m/f/d)
Secunet Security Networks AG
Berlin, Bonn, Borchen, Dresden, Eschborn, Essen, Hamburg, Hannover, Ilmenau, München, Siegen
Teilweise Home-Office
We're looking for a Lead Frontend Engineer (m/f/d) to take technical ownership of the user-facing interaction layer of an embedded system operating in a security-critical environment. * Work-Life Balance: Flexible working hours and remote work options support a balance between professional and personal life.
We're looking for a Lead Frontend Engineer (m/f/d) to take technical ownership of the user-facing interaction layer of an embedded system operating in a security-critical environment. * Work-Life Balance: Flexible working hours and remote work options support a balance between professional and personal life.
We are seeking a Tech Lead to join the Database Platform Team within the Platform Engineering Domain. * Lead complex incident management, driving blameless post-mortems and preventative architectural improvements. * A relocation package with visa support for those who need it.
We are seeking a Tech Lead to join the Database Platform Team within the Platform Engineering Domain. * Lead complex incident management, driving blameless post-mortems and preventative architectural improvements. * A relocation package with visa support for those who need it.
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As KWS Berlin GmbH we are looking for a Lead (m/f/d) of S2P Service Enabling in our Source-to-Pay department, ensuring operational excellence, innovation, and compliance. * Governance & Compliance: Maintain SOPs, lead audits, ensure regulatory compliance, and establish ESG and third-party risk frameworks. * True to our motto "Make yourself grow", we support the professional and personal development of our
As KWS Berlin GmbH we are looking for a Lead (m/f/d) of S2P Service Enabling in our Source-to-Pay department, ensuring operational excellence, innovation, and compliance. * Governance & Compliance: Maintain SOPs, lead audits, ensure regulatory compliance, and establish ESG and third-party risk frameworks. * True to our motto "Make yourself grow", we support the professional and personal development of our
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Teamleitung & Prozesssteuerung: Führung und Weiterentwicklung des Service‑Support‑Teams sowie Sicherstellung eines qualitätsgesicherten technischen Supports * Technischer Support: Unterstützung von , Kunden und Vertrieb bei Diagnose, Inbetriebnahmen und Störungsbehebung im Bereich Verdichter, Kältemaschinen und Wärmepumpen * Prozessoptimierung: Kontinuierliche Weiterentwicklung von Support‑ und Serviceprozessen zur Erhöhung von Effizienz und Kundenzufriedenheit
Teamleitung & Prozesssteuerung: Führung und Weiterentwicklung des Service‑Support‑Teams sowie Sicherstellung eines qualitätsgesicherten technischen Supports * Technischer Support: Unterstützung von , Kunden und Vertrieb bei Diagnose, Inbetriebnahmen und Störungsbehebung im Bereich Verdichter, Kältemaschinen und Wärmepumpen * Prozessoptimierung: Kontinuierliche Weiterentwicklung von Support‑ und Serviceprozessen zur Erhöhung von Effizienz und Kundenzufriedenheit
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Sourcing and Supplier Management Lead (m/f/d)
Sourcing and Supplier Management Lead (m/f/d)
Lloyds Bank – Bank of Scotland
Berlin
Teilweise Home-Office
Anschreiben nicht erforderlich
Sourcing and Management Lead (m/f/d) * Lead the full lifecycle: selection, onboarding, due diligence, contracting, monitoring, performance review, renewal, and termination. * Lead negotiations for complex, high‑value, and critical contracts. * Support strategic change programs, transformation initiatives, and regulatory remediation activities. * Lead and develop a high‑performing Sourcing & Management team.
Sourcing and Management Lead (m/f/d) * Lead the full lifecycle: selection, onboarding, due diligence, contracting, monitoring, performance review, renewal, and termination. * Lead negotiations for complex, high‑value, and critical contracts. * Support strategic change programs, transformation initiatives, and regulatory remediation activities. * Lead and develop a high‑performing Sourcing & Management team.
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Als Consumer Support Specialist (Inbound) bist du die erste Anlaufstelle für Patient:innen und Verbraucher:innen, die mit ForLife in Kontakt treten. * Sicher im Umgang mit Vertriebszielen, Lead-Nachverfolgung und konversionsorientierten Aktivitäten * Ergebnisorientierung: Konzentriert sich auf die Konvertierung qualifizierter Leads bei gleichbleibend hoher Servicequalität
Als Consumer Support Specialist (Inbound) bist du die erste Anlaufstelle für Patient:innen und Verbraucher:innen, die mit ForLife in Kontakt treten. * Sicher im Umgang mit Vertriebszielen, Lead-Nachverfolgung und konversionsorientierten Aktivitäten * Ergebnisorientierung: Konzentriert sich auf die Konvertierung qualifizierter Leads bei gleichbleibend hoher Servicequalität
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Leads multi-national / cross-functional teams by conducting regular project core team meetings. * Must be able to efficiently lead interdisciplinary and international teams in a dynamic project environment, adapting with agility and guiding through ambiguity - We think long-term and support you in planning your future.
Leads multi-national / cross-functional teams by conducting regular project core team meetings. * Must be able to efficiently lead interdisciplinary and international teams in a dynamic project environment, adapting with agility and guiding through ambiguity - We think long-term and support you in planning your future.
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Media Manager Mid Europe Division (m/f/d)
Media Manager Mid Europe Division (m/f/d)
Circle K Deutschland GmbH
Deutschland, Niederlande, Belgien, Luxemburg
Manage our Media agency relationship and ways of working for mid-EU with support from our European . * Implement martech programs and lead media innovation in the 4 market * Curious and open to new technologies to support business goals and drive effectiveness. * Familiarity with customer acquisition and retention strategies, including lead generation, customer journey optimization, and remarketing tactics.
Manage our Media agency relationship and ways of working for mid-EU with support from our European . * Implement martech programs and lead media innovation in the 4 market * Curious and open to new technologies to support business goals and drive effectiveness. * Familiarity with customer acquisition and retention strategies, including lead generation, customer journey optimization, and remarketing tactics.
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Territory Sales Manager - DACH (m/f/x)
Territory Sales Manager - DACH (m/f/x)
meinestadt.de
Berlin, Hamburg, München, Köln, Frankfurt am Main
Teilweise Home-Office
Lead and manage all sales activities within the DACH territory to achieve revenue, growth, and market penetration objectives. * Support dealer and customer training initiatives, providing hands-on product demonstrations and application-focused education. * Monitor market trends, activity, and customer feedback, and communicate insights to internal to support strategic decision-making. * 5-7 years of experience in the construction industry, ideally supported by hands-on trade, field, or application-based exposure.
Lead and manage all sales activities within the DACH territory to achieve revenue, growth, and market penetration objectives. * Support dealer and customer training initiatives, providing hands-on product demonstrations and application-focused education. * Monitor market trends, activity, and customer feedback, and communicate insights to internal to support strategic decision-making. * 5-7 years of experience in the construction industry, ideally supported by hands-on trade, field, or application-based exposure.
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Senior Berater (m/w/d) SAP Public Sector Management
Senior Berater (m/w/d) SAP Public Sector Management
Scheer Group
Saarbrücken, Hamburg, Freiburg im Breisgau, Berlin, München
Teilweise Home-Office
Anschreiben nicht erforderlich
(Fachliche) Führung von Projektteams als Teil-Projektleitung / Lead Consultant * Projektarbeit als Senior Berater / Lead Consultant im Bereich SAP Public Sector Management bei der Einführung moderner SAP S/4HANA-Lösungen nach SAP Activate (Discover, Prepare, Explore, Realize / Test, Deploy, Run) * Fachlicher Themenlead für SAP Public Sector Management in der Scheer GmbH * Mehrjährige Erfahrungen (> 5 Jahre) mit der Einführung / Weiterentwicklung und / oder Betrieb / Support von SAP-Lösungen (ERP / S/4HANA on-premise, S/4HANA Public Cloud) im Bereich SAP Haushalts- und Drittmittelmanagement * Projekte zur Einführung, Weiterentwicklung sowie Betrieb / Support modernster SAP-Lösungen (S/4HANA, Ariba, BTP, Concur, SuccessFactors, etc.)
(Fachliche) Führung von Projektteams als Teil-Projektleitung / Lead Consultant * Projektarbeit als Senior Berater / Lead Consultant im Bereich SAP Public Sector Management bei der Einführung moderner SAP S/4HANA-Lösungen nach SAP Activate (Discover, Prepare, Explore, Realize / Test, Deploy, Run) * Fachlicher Themenlead für SAP Public Sector Management in der Scheer GmbH * Mehrjährige Erfahrungen (> 5 Jahre) mit der Einführung / Weiterentwicklung und / oder Betrieb / Support von SAP-Lösungen (ERP / S/4HANA on-premise, S/4HANA Public Cloud) im Bereich SAP Haushalts- und Drittmittelmanagement * Projekte zur Einführung, Weiterentwicklung sowie Betrieb / Support modernster SAP-Lösungen (S/4HANA, Ariba, BTP, Concur, SuccessFactors, etc.)
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We support industrial customers, municipalities and the housing industry in implementing their sustainability goals by optimizing consumption and implementing and operating highly efficient building and energy technology systems. We support the development of sustainable neighborhoods with concepts for climate-friendly heat supply, mobility and digitalization. In this role, you will plan, implement, and oversee security activities across all business units and support functions within your area of responsibility. * Plan and lead security measures for international events and develop country-specific policies in line with global security standards. We support your internal transfer to other divisions at ENGIE.
We support industrial customers, municipalities and the housing industry in implementing their sustainability goals by optimizing consumption and implementing and operating highly efficient building and energy technology systems. We support the development of sustainable neighborhoods with concepts for climate-friendly heat supply, mobility and digitalization. In this role, you will plan, implement, and oversee security activities across all business units and support functions within your area of responsibility. * Plan and lead security measures for international events and develop country-specific policies in line with global security standards. We support your internal transfer to other divisions at ENGIE.
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