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55 Treffer für Support Lead Jobs in Jüchen im Umkreis von 30 km
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Sicherstellung von Gerätereparaturen und die Bearbeitung von Supportanfragen gemäß den Vorgaben und SLAs
Sicherstellung von Gerätereparaturen und die Bearbeitung von Supportanfragen gemäß den Vorgaben und SLAs
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Schnelle Bewerbung
Wir suchen einen Teamleiter (m/w/d), der bei uns die komplette operative Verantwortung für unser Tagesgeschäft übernimmt – Lager, Versand, Support, JTL-Wawi. • Du behältst die Support-KPIs (Antwortzeit, Lösungsquote, Kundenzufriedenheit) jederzeit im Blick • Erfahrung im B2C-Customer-Support
Wir suchen einen Teamleiter (m/w/d), der bei uns die komplette operative Verantwortung für unser Tagesgeschäft übernimmt – Lager, Versand, Support, JTL-Wawi. • Du behältst die Support-KPIs (Antwortzeit, Lösungsquote, Kundenzufriedenheit) jederzeit im Blick • Erfahrung im B2C-Customer-Support
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Team Lead Kundenservice Center (m/w/d) - Agria Tierversicherung, Düsseldorf
Team Lead Kundenservice Center (m/w/d) - Agria Tierversicherung, Düsseldorf
Agria Tierversicherung
Klaus-Bungert-Straße 5 40468 Düsseldorf
Teilweise Home-Office
Schnelle Bewerbung
Feste Anstellung * Homeoffice möglich, Vollzeit - Sei einer der ersten Bewerber - Schnelle Bewerbung - Über Agria - Agria ist seit über 130 Jahren ein führender Anbieter von Tierversicherungen in Europa, und setzen uns mit großer Leidenschaft für das Wohl von Tieren und deren Halter ein. Seit 2021 sind wir auch in Deutschland aktiv und versichern Hunde, Katzen und Pferde. Jetzt bauen wir unser neues Kundenservice Center in Düsseldorf auf – und suchen eine Teamleitung, die unser Team aufbaut, führt und selbst aktiv mitgestaltet. Deine Aufgaben * Aufbau, Führung und Coaching eines Kundenservice-Teams * Sicherstellung eines exzellenten Kundenerlebnisses (Telefon, E-Mail, digital) * Bei Bedarf aktive Mitarbeit im Tagesgeschäft – inkl. Annahme von Anrufen und Bearbeitung von Kundenanliegen * Entwicklung effizienter Prozesse und enge Zusammenarbeit mit internationalen Kolleginnen und Kollegen
Feste Anstellung * Homeoffice möglich, Vollzeit - Sei einer der ersten Bewerber - Schnelle Bewerbung - Über Agria - Agria ist seit über 130 Jahren ein führender Anbieter von Tierversicherungen in Europa, und setzen uns mit großer Leidenschaft für das Wohl von Tieren und deren Halter ein. Seit 2021 sind wir auch in Deutschland aktiv und versichern Hunde, Katzen und Pferde. Jetzt bauen wir unser neues Kundenservice Center in Düsseldorf auf – und suchen eine Teamleitung, die unser Team aufbaut, führt und selbst aktiv mitgestaltet. Deine Aufgaben * Aufbau, Führung und Coaching eines Kundenservice-Teams * Sicherstellung eines exzellenten Kundenerlebnisses (Telefon, E-Mail, digital) * Bei Bedarf aktive Mitarbeit im Tagesgeschäft – inkl. Annahme von Anrufen und Bearbeitung von Kundenanliegen * Entwicklung effizienter Prozesse und enge Zusammenarbeit mit internationalen Kolleginnen und Kollegen
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CC Gefahrstofflager GmbH * Düsseldorf * Feste Anstellung * Vollzeit - Fachliche und disziplinarische Führung des Customer-Service-Teams mit Fokus auf eine reibungslose Abwicklung unserer Transportaufträge - Sicherstellung eines professionellen Kundenservice – von der Auftragsannahme über Sendungsverfolgung bis zur proaktiven Kommunikation bei Abweichungen - Eskalationsmanagement bei Verzögerungen, Schadensfällen oder komplexen Kundenanfragen sowie konstruktive Lösungsfindung - Monitoring von Service- und Qualitätskennzahlen sowie Ableitung geeigneter Maßnahmen zur Prozessverbesserung - Weiterentwicklung und Standardisierung der Kundenservice-Prozesse zur Sicherstellung hoher Servicequalität und termingerechter Transportabwicklung - Mitwirkung bei strategischen Themen im Kundenservice und enge Zusammenarbeit mit der Bereichsleitung
CC Gefahrstofflager GmbH * Düsseldorf * Feste Anstellung * Vollzeit - Fachliche und disziplinarische Führung des Customer-Service-Teams mit Fokus auf eine reibungslose Abwicklung unserer Transportaufträge - Sicherstellung eines professionellen Kundenservice – von der Auftragsannahme über Sendungsverfolgung bis zur proaktiven Kommunikation bei Abweichungen - Eskalationsmanagement bei Verzögerungen, Schadensfällen oder komplexen Kundenanfragen sowie konstruktive Lösungsfindung - Monitoring von Service- und Qualitätskennzahlen sowie Ableitung geeigneter Maßnahmen zur Prozessverbesserung - Weiterentwicklung und Standardisierung der Kundenservice-Prozesse zur Sicherstellung hoher Servicequalität und termingerechter Transportabwicklung - Mitwirkung bei strategischen Themen im Kundenservice und enge Zusammenarbeit mit der Bereichsleitung
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Lead by example and serve as a role model for the team, consistently providing exceptional service and attention to detail.
Lead by example and serve as a role model for the team, consistently providing exceptional service and attention to detail.
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QA Tech Lead (m/f/d)
QA Tech Lead (m/f/d)
Publicis Media GmbH
Düsseldorf, Hamburg, Berlin, München, Frankfurt am Main
Teilweise Home-Office
In addition, central teams of specialists at Publicis Media support the agencies' clients in these areas: Data and Technology, Analytics and Insights, Research, Content, Performance, Buying and Business Development. o Lead QA engineers across multiple cross-functional teams (functional leadership) o Mentor and support their career growth * Successful introduction of AI-supported QA workflows * The “Notfallmamas” – company-supported emergency childcare
In addition, central teams of specialists at Publicis Media support the agencies' clients in these areas: Data and Technology, Analytics and Insights, Research, Content, Performance, Buying and Business Development. o Lead QA engineers across multiple cross-functional teams (functional leadership) o Mentor and support their career growth * Successful introduction of AI-supported QA workflows * The “Notfallmamas” – company-supported emergency childcare
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Lead Integration Engineer (m/w/d) im Team Technology Consulting
Lead Integration Engineer (m/w/d) im Team Technology Consulting
x1F GmbH
bundesweit, Düsseldorf, Frankfurt, Hamburg, Hannover, München
Teilweise Home-Office
Schnelle Bewerbung
Als Lead Integration Engineer (m/w/d) konzipierst und verantwortest du Integrationsarchitekturen in komplexen, verteilten Systemlandschaften. * Optimieren: Im laufenden Betrieb analysierst du Störungen im Datenaustausch, übernimmst Verantwortung im 3rd-Level-Support und sorgst für stabile und performante Integrationen.
Als Lead Integration Engineer (m/w/d) konzipierst und verantwortest du Integrationsarchitekturen in komplexen, verteilten Systemlandschaften. * Optimieren: Im laufenden Betrieb analysierst du Störungen im Datenaustausch, übernimmst Verantwortung im 3rd-Level-Support und sorgst für stabile und performante Integrationen.
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The high mechanical properties of our epoxy resins enable our customers in the wind energy industry to continue increasing rotor blade lengths which leads to significant increased green energy output. Provide technical support to composite manufacturing customers for applications in Wind Energy, Railway, Automotive, Aerospace and other high-tech composite parts. Onsite Support of TS products during implementation (after lab approval) and in serial production
The high mechanical properties of our epoxy resins enable our customers in the wind energy industry to continue increasing rotor blade lengths which leads to significant increased green energy output. Provide technical support to composite manufacturing customers for applications in Wind Energy, Railway, Automotive, Aerospace and other high-tech composite parts. Onsite Support of TS products during implementation (after lab approval) and in serial production
Schnelle Bewerbung
This role will involve all topics which are related to the regulatory and quality environment including the support for joint development of devices as quality and regulatory expert. You will collaborate with other departments, such as Medical, Commercial, Customer Support & Service, Logistics, Alliance & Engineering, Training/Education and Marketing. * Lead the preparation of plans and annual reports in accordance with MDR (Medical Device Regulation 2017/745) requirements * Support the QMS to ensure compliance with quality standards * Take accountability, support and manage the quality and regulatory affairs team, ensuring drive, high quality output, wellbeing and development of the * Ability to lead projects to success * We take work–life balance seriously and provide flexible working conditions that support both professional and personal needs.
This role will involve all topics which are related to the regulatory and quality environment including the support for joint development of devices as quality and regulatory expert. You will collaborate with other departments, such as Medical, Commercial, Customer Support & Service, Logistics, Alliance & Engineering, Training/Education and Marketing. * Lead the preparation of plans and annual reports in accordance with MDR (Medical Device Regulation 2017/745) requirements * Support the QMS to ensure compliance with quality standards * Take accountability, support and manage the quality and regulatory affairs team, ensuring drive, high quality output, wellbeing and development of the * Ability to lead projects to success * We take work–life balance seriously and provide flexible working conditions that support both professional and personal needs.
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Schnelle Bewerbung
Unser Leistungsportfolio reicht von der IT-Beratung und dem IT-Betrieb über Managed-Services, Cloud-Lösungen und IT-Security bis hin zu Support, Wartung und der strategischen Weiterentwicklung bestehender IT-Infrastrukturen. * Du arbeitest und handelst verkaufsaktiv, erkennst Up- und Cross-Selling-Potenziale und nutzt Deine hervorragenden Kommunikationsfähigkeiten in der Neukundengewinnung für die Leadgenerierung und die Leadqualifizierung. * Du stellst mit einer hohen Schlagzahl an telefonisch durchgeführter Leadgenerierung und -qualifizierung die Auslastung Deiner Kollegen im Außendienst sicher.
Unser Leistungsportfolio reicht von der IT-Beratung und dem IT-Betrieb über Managed-Services, Cloud-Lösungen und IT-Security bis hin zu Support, Wartung und der strategischen Weiterentwicklung bestehender IT-Infrastrukturen. * Du arbeitest und handelst verkaufsaktiv, erkennst Up- und Cross-Selling-Potenziale und nutzt Deine hervorragenden Kommunikationsfähigkeiten in der Neukundengewinnung für die Leadgenerierung und die Leadqualifizierung. * Du stellst mit einer hohen Schlagzahl an telefonisch durchgeführter Leadgenerierung und -qualifizierung die Auslastung Deiner Kollegen im Außendienst sicher.
NEU
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Lead and execute successful product launches and lifecycle management across EMEA - Demand Generation & Commercial Support * Support regional / national conferences, initiate digital marketing campaigns and implement performance tracking based on KPIs * Lead, mentor and develop a team of * Childcare subsidy: We support the compatibility of work and family life by offering a childcare subsidy
Lead and execute successful product launches and lifecycle management across EMEA - Demand Generation & Commercial Support * Support regional / national conferences, initiate digital marketing campaigns and implement performance tracking based on KPIs * Lead, mentor and develop a team of * Childcare subsidy: We support the compatibility of work and family life by offering a childcare subsidy
(Senior) Technical Product Manager (m/f/d)
(Senior) Technical Product Manager (m/f/d)
Publicis Media GmbH
Düsseldorf, Hamburg, Berlin, München, Frankfurt am Main
Teilweise Home-Office
In addition, central teams of specialists at Publicis Media support the agencies' clients in these areas: Data and Technology, Analytics and Insights, Research, Content, Performance, Buying and Business Development. You drive the technical delivery of modern web software products that support core media processes across Publicis Media. Working at the intersection of business and technology, you take ownership of the execution within a cross-functional engineering team (Software, QA, DevOps, and a Lead Developer). * The “Notfallmamas” – company-supported emergency childcare
In addition, central teams of specialists at Publicis Media support the agencies' clients in these areas: Data and Technology, Analytics and Insights, Research, Content, Performance, Buying and Business Development. You drive the technical delivery of modern web software products that support core media processes across Publicis Media. Working at the intersection of business and technology, you take ownership of the execution within a cross-functional engineering team (Software, QA, DevOps, and a Lead Developer). * The “Notfallmamas” – company-supported emergency childcare
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Salesmanager für Investions- und Förderberatung (m/w/d)
Salesmanager für Investions- und Förderberatung (m/w/d)
meinestadt.de
Berlin, Frankfurt am Main, Hamburg, München, Düsseldorf
Teilweise Home-Office
Wir liefern Mandanten, Struktur und Support. Die Terminvereinbarung erfolgt durch unser Frontoffice, zusätzlich stehen dir jederzeit vorqualifizierte Leads zur Verfügung.
Wir liefern Mandanten, Struktur und Support. Die Terminvereinbarung erfolgt durch unser Frontoffice, zusätzlich stehen dir jederzeit vorqualifizierte Leads zur Verfügung.
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Anschreiben nicht erforderlich
Schnelle Bewerbung
With around 50,000 employees, 25,000 service technicians and over 1,000 support centers globally, we are moved by what moves people. * Lead the preparation and execution of board and committee meetings (Management Board, Supervisory Board, Shareholders), including all pre- and post-meeting activities * Manage and support corporate transactions, restructurings, and group-wide projects * Support M&A transactions and related activities
With around 50,000 employees, 25,000 service technicians and over 1,000 support centers globally, we are moved by what moves people. * Lead the preparation and execution of board and committee meetings (Management Board, Supervisory Board, Shareholders), including all pre- and post-meeting activities * Manage and support corporate transactions, restructurings, and group-wide projects * Support M&A transactions and related activities
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(Senior) Sales Executive – Asia–Europe Ocean Freight (m/f/d)
(Senior) Sales Executive – Asia–Europe Ocean Freight (m/f/d)
Chili Career Inh. Wanjun Huang
Düsseldorf, Rotterdam
Teilweise Home-Office
Schnelle Bewerbung
Lead negotiations and close deals that align with company goals * Represent the company at industry events to expand brand presence and network * Provide market and client insights to support continuous improvement and innovation
Lead negotiations and close deals that align with company goals * Represent the company at industry events to expand brand presence and network * Provide market and client insights to support continuous improvement and innovation
Fieldpiece zeichnet sich durch eine zuverlässige und ganzheitliche Kundenbetreuung aus, von Beratungsgesprächen bis zum After-Sales Support. * Sie verfolgen einen strukturierten Verkaufsprozess, einschliesslich Lead Nachfolge
Fieldpiece zeichnet sich durch eine zuverlässige und ganzheitliche Kundenbetreuung aus, von Beratungsgesprächen bis zum After-Sales Support. * Sie verfolgen einen strukturierten Verkaufsprozess, einschliesslich Lead Nachfolge
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Monitoring & Datenpflege - Sicherstellung einer lückenlosen Kundenbetreuung durch die kontinuierliche Überwachung von App-Aktivitäten, Lead-Pflege und Vertragslaufzeiten via Data Studio. * Vertriebs-Support - Koordination und Vorbereitung von Farmingaktionen, Akquiseabenden und weiteren Vertriebsmaßnahmen.
Monitoring & Datenpflege - Sicherstellung einer lückenlosen Kundenbetreuung durch die kontinuierliche Überwachung von App-Aktivitäten, Lead-Pflege und Vertragslaufzeiten via Data Studio. * Vertriebs-Support - Koordination und Vorbereitung von Farmingaktionen, Akquiseabenden und weiteren Vertriebsmaßnahmen.
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(Senior) HR Business Partner (all genders)
(Senior) HR Business Partner (all genders)
The Boston Consulting Group GmbH - BCG
München, Berlin, Frankfurt,Hamburg,Köln,Düsseldorf,Stuttgart,Wien,Zürich,Genf,Warschau,Prag,Budapest
Teilweise Home-Office
That's why Human Resources is one of our most vital teams: From recruiting to career development for BCGers, and from training and mobility support to staffing (assigning our to client casework), the Human Resources Team plays a decisive role in making BCG not just a company but a Group in which each individual can be their best. * Design and lead strategic HR initiatives to embed a strong performance culture across all our Business Service Team functions, aligning departmental and individual goals with business needs * Lead talent and performance calibration processes, partnering with function heads and line managers to prepare for and facilitate CDC discussions, ensuring consistent assessments of performance and potential, driving alignment on talent decisions, and documenting outcomes * Lead and contribute to cross-functional HR projects (e.g., competency framework ...
That's why Human Resources is one of our most vital teams: From recruiting to career development for BCGers, and from training and mobility support to staffing (assigning our to client casework), the Human Resources Team plays a decisive role in making BCG not just a company but a Group in which each individual can be their best. * Design and lead strategic HR initiatives to embed a strong performance culture across all our Business Service Team functions, aligning departmental and individual goals with business needs * Lead talent and performance calibration processes, partnering with function heads and line managers to prepare for and facilitate CDC discussions, ensuring consistent assessments of performance and potential, driving alignment on talent decisions, and documenting outcomes * Lead and contribute to cross-functional HR projects (e.g., competency framework ...
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Schnelle Bewerbung
Entwicklung neuer Leads im beratenden Vertriebsansatz (ohne klassischen Kaltakquise-Fokus)
Entwicklung neuer Leads im beratenden Vertriebsansatz (ohne klassischen Kaltakquise-Fokus)
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Senior HR Business Partner (m/f/d)
Senior HR Business Partner (m/f/d)
Pinsent Masons Rechtsanwälte Solicitors Partnerschaft mbB
München, Düsseldorf, Frankfurt
Teilweise Home-Office
The Senior HR Business Partner leads the German HR team currently consisting of 4 team members and plays an active, hands on role across all core HR disciplines relevant for the German practice of Pinsent Masons. In addition to strategic development, the role assumes concrete operational responsibility in day to day business, particularly in matters like employee support, recruitment, payroll, employee development, local employer branding, and people-related events. The HR Team in Germany works closely with the leadership team, consisting of the Head of Germany, the Heads of Office in Germany, the COO EMEA and the partners in Germany, as well as with the UK/firmwide HR team on an international level with the aim to build trusted relationships and ensure consistent, high-quality HR support across the German offices.
The Senior HR Business Partner leads the German HR team currently consisting of 4 team members and plays an active, hands on role across all core HR disciplines relevant for the German practice of Pinsent Masons. In addition to strategic development, the role assumes concrete operational responsibility in day to day business, particularly in matters like employee support, recruitment, payroll, employee development, local employer branding, and people-related events. The HR Team in Germany works closely with the leadership team, consisting of the Head of Germany, the Heads of Office in Germany, the COO EMEA and the partners in Germany, as well as with the UK/firmwide HR team on an international level with the aim to build trusted relationships and ensure consistent, high-quality HR support across the German offices.
Management Assistant (all genders) – fixed-term, two-year contract
Management Assistant (all genders) – fixed-term, two-year contract
The Boston Consulting Group GmbH - BCG
Düsseldorf
Teilweise Home-Office
Whether Executive or Management Assistant, Receptionist, Facility Staff member, Team Lead, or Office Manager: Each and every member of the Business Management and Operations Team contributes directly to our consultants' success—and thus to that of our clients. This position is designed as an entry point to the assistant career path at BCG, offering you the opportunity to build a solid foundation in support, organization, and prioritization. * Organizing and coordinating appointments, meetings, and business travel while ensuring seamless day-to-day support * Using digital tools and AI-supported applications to improve efficiency, streamline workflows, and enhance output quality * We support families with benefits such as tax-free subsidies for childcare expenses through bonus conversions. Our employees use hybrid models that combine on-site and remote work, supported by digital ...
Whether Executive or Management Assistant, Receptionist, Facility Staff member, Team Lead, or Office Manager: Each and every member of the Business Management and Operations Team contributes directly to our consultants' success—and thus to that of our clients. This position is designed as an entry point to the assistant career path at BCG, offering you the opportunity to build a solid foundation in support, organization, and prioritization. * Organizing and coordinating appointments, meetings, and business travel while ensuring seamless day-to-day support * Using digital tools and AI-supported applications to improve efficiency, streamline workflows, and enhance output quality * We support families with benefits such as tax-free subsidies for childcare expenses through bonus conversions. Our employees use hybrid models that combine on-site and remote work, supported by digital ...
(Senior) Analyst (all genders) –Talent Acquisition & Media Analytics
(Senior) Analyst (all genders) –Talent Acquisition & Media Analytics
The Boston Consulting Group GmbH - BCG
München, Düsseldorf
Teilweise Home-Office
Serving as first point of contact for the external media agency; collaborating closely with the creative and recruiting pipeline lead In sum, you will directly support BCG's ability to hire outstanding talent – analytically, thoughtfully, and with measurable impact. That's why Human Resources is one of our most vital teams: From recruiting to career development for BCGers, and from training and mobility support to staffing (assigning our to client casework), the Human Resources Team plays a decisive role in making BCG not just a company, but a Group in which each individual can be their best. * We support families with benefits such as tax-free subsidies for childcare expenses through bonus conversions. Our employees use hybrid models that combine on-site and remote work, supported by digital collaboration tools.
Serving as first point of contact for the external media agency; collaborating closely with the creative and recruiting pipeline lead In sum, you will directly support BCG's ability to hire outstanding talent – analytically, thoughtfully, and with measurable impact. That's why Human Resources is one of our most vital teams: From recruiting to career development for BCGers, and from training and mobility support to staffing (assigning our to client casework), the Human Resources Team plays a decisive role in making BCG not just a company, but a Group in which each individual can be their best. * We support families with benefits such as tax-free subsidies for childcare expenses through bonus conversions. Our employees use hybrid models that combine on-site and remote work, supported by digital collaboration tools.
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Strategy and Growth Manager - Marketing Strategy and Intelligence
Strategy and Growth Manager - Marketing Strategy and Intelligence
trivago N.V.
Düsseldorf
Teilweise Home-Office
Senior Stakeholder Management: Manage alignment with functional leads and senior leadership, ensuring the team's analytical output translates into meaningful business actions and decisions. * Cross-Functional Project Leadership: Lead a diverse portfolio of strategic projects spanning multiple business units, driving execution from concept through impact measurement. You can count on the visa support from our team, a relocation package, interest-free newcomer loan, free language classes, regular team and company-wide events to build experiences together.
Senior Stakeholder Management: Manage alignment with functional leads and senior leadership, ensuring the team's analytical output translates into meaningful business actions and decisions. * Cross-Functional Project Leadership: Lead a diverse portfolio of strategic projects spanning multiple business units, driving execution from concept through impact measurement. You can count on the visa support from our team, a relocation package, interest-free newcomer loan, free language classes, regular team and company-wide events to build experiences together.
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Anschreiben nicht erforderlich
Schnelle Bewerbung
Act as a trusted sparring partner: You challenge ideas constructively, bring an outside-in perspective, and support senior leaders in prioritising their time and attention on the highest-leverage activities. * Collaborative leadership style: You lead through influence, not hierarchy. * Mobility Your Way: Whether you prefer a train ticket or parking – we support your choice of preferred mobility.
Act as a trusted sparring partner: You challenge ideas constructively, bring an outside-in perspective, and support senior leaders in prioritising their time and attention on the highest-leverage activities. * Collaborative leadership style: You lead through influence, not hierarchy. * Mobility Your Way: Whether you prefer a train ticket or parking – we support your choice of preferred mobility.
Provide technical support in the OR during robotic-assisted procedures using the hinotori robotic surgery system, ensuring safe, efficient, and uninterrupted use of the system. * Support hospitals with related materials, equipment, instrument availability and readiness in strict communication with the OR teams and their stakeholders, including ordering processes and stock checks * High organizational and time management skills, prioritizing appropriately the task and the support provided * Ability to lead and work on projects * On field support for a minimum of 60% of the time * We take work–life balance seriously and provide flexible working conditions that support both professional and personal needs. * Talent development is a priority, supported through close collaboration between management, functional departments, and Human Resources.
Provide technical support in the OR during robotic-assisted procedures using the hinotori robotic surgery system, ensuring safe, efficient, and uninterrupted use of the system. * Support hospitals with related materials, equipment, instrument availability and readiness in strict communication with the OR teams and their stakeholders, including ordering processes and stock checks * High organizational and time management skills, prioritizing appropriately the task and the support provided * Ability to lead and work on projects * On field support for a minimum of 60% of the time * We take work–life balance seriously and provide flexible working conditions that support both professional and personal needs. * Talent development is a priority, supported through close collaboration between management, functional departments, and Human Resources.
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