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1 Treffer für Manager Customer Experience Jobs in Kempten im Umkreis von 30 km
Noch nichts dabei? Es gibt 1 weiteren Job, der zu deiner Suche passen könnte
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Proven experience in a customer success role, preferably within a SaaS company or tax consultancy industry. * Develop and implement a comprehensive customer success strategy and program that enhances customer satisfaction and loyalty. * Collaborate with Sales and Product Development teams to ensure customer needs are met and exceeded. * Identify opportunities for customer growth, advocating for our customers' needs, and contributing to our product roadmap. * Track and analyze customer usage patterns to provide insights and recommendations. * Conduct regular customer review calls, quarterly business reviews, and executive briefings. * Develop customer relationships that promote retention and loyalty, understanding customer needs, and tailoring custom solutions. * Proficiency in CRM software and other customer success tools.
Proven experience in a customer success role, preferably within a SaaS company or tax consultancy industry. * Develop and implement a comprehensive customer success strategy and program that enhances customer satisfaction and loyalty. * Collaborate with Sales and Product Development teams to ensure customer needs are met and exceeded. * Identify opportunities for customer growth, advocating for our customers' needs, and contributing to our product roadmap. * Track and analyze customer usage patterns to provide insights and recommendations. * Conduct regular customer review calls, quarterly business reviews, and executive briefings. * Develop customer relationships that promote retention and loyalty, understanding customer needs, and tailoring custom solutions. * Proficiency in CRM software and other customer success tools.
7 passende Jobs liegen außerhalb deiner Region
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Customer Success Manager (m/w/d)
Customer Success Manager (m/w/d)
Sensirion Connected Solutions AG
Schweiz, Niederlande, bundesweit, Home-Office
Teilweise Home-Office
As a Customer Success Manager at Sensirion Connected Solutions (SCS), you are the primary technical and customer-facing partner for our customers across all SCS continuous monitoring solutions, including Nubo Sentry, Nubo Sphere, and Kuva camera systems. * 3+ years of customer-facing experience such as Customer Success, Application Engineering, Field Services, or Technical Sales. Acting as the bridge between customer operations, engineering, and commercial stakeholders, you combine hands-on field execution with a strong focus on customer outcomes and value realization through excellent customer service and data analysis. This role is ideal for an allrounder who understands real-world site conditions as well as the of the oil & gas sector, and takes ownership of making customers successful throughout the full lifecycle of their deployments.
As a Customer Success Manager at Sensirion Connected Solutions (SCS), you are the primary technical and customer-facing partner for our customers across all SCS continuous monitoring solutions, including Nubo Sentry, Nubo Sphere, and Kuva camera systems. * 3+ years of customer-facing experience such as Customer Success, Application Engineering, Field Services, or Technical Sales. Acting as the bridge between customer operations, engineering, and commercial stakeholders, you combine hands-on field execution with a strong focus on customer outcomes and value realization through excellent customer service and data analysis. This role is ideal for an allrounder who understands real-world site conditions as well as the of the oil & gas sector, and takes ownership of making customers successful throughout the full lifecycle of their deployments.
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Senior CRM Manager Europe (f/m/d)
Senior CRM Manager Europe (f/m/d)
Merlin Entertainments Group Deutschland GmbH
Berlin, Hamburg, Home-Office
Teilweise Home-Office
The Senior CRM Manager will be responsible for developing and executing targeted, data-driven CRM strategies that drive customer engagement, loyalty, and lifetime value across Merlin Entertainments' European portfolio of attractions. Partner with marketing, content, ecommerce, and data teams to ensure consistent messaging, seamless customer experiences, and alignment with brand and commercial objectives. 5 – 7 years of CRM experience with a proven ability to develop and execute successful, data-driven CRM strategies that drive customer engagement and loyalty. Excellent project management, communication, and cross-functional collaboration skills, ideally gained within the leisure, travel, or entertainment sectors, and a strong passion for delivering outstanding customer experiences. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests' ...
The Senior CRM Manager will be responsible for developing and executing targeted, data-driven CRM strategies that drive customer engagement, loyalty, and lifetime value across Merlin Entertainments' European portfolio of attractions. Partner with marketing, content, ecommerce, and data teams to ensure consistent messaging, seamless customer experiences, and alignment with brand and commercial objectives. 5 – 7 years of CRM experience with a proven ability to develop and execute successful, data-driven CRM strategies that drive customer engagement and loyalty. Excellent project management, communication, and cross-functional collaboration skills, ideally gained within the leisure, travel, or entertainment sectors, and a strong passion for delivering outstanding customer experiences. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests' ...
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Du bist Teil des Customer Service Leadership Teams und arbeitest gemeinsam mit den anderen an einer herausragenden Customer Experience und bringst teamübergreifende Verbesserungsansätze ein. * Führe und entwickle ein starkes Customer Service Team: Du unterstützt deine Teammitglieder gezielt in ihrer fachlichen und persönlichen Weiterentwicklung – durch individuelles Coaching, regelmäßige Feedbackgespräche und klare Entwicklungspläne. * Steigere Performance und Servicequalität: Du setzt klare, motivierende Ziele, steuerst Performance und Qualität anhand relevanter KPIs und unterstützt dein Team mit modernen Customer-Service-Standards und Trainings. * Optimiere Prozesse und Tools datengetrieben: Du analysierst bestehende Customer-Service-Prozesse, identifizierst Effizienzpotenziale und treibst kontinuierliche Prozess- und Toolverbesserungen voran.
Du bist Teil des Customer Service Leadership Teams und arbeitest gemeinsam mit den anderen an einer herausragenden Customer Experience und bringst teamübergreifende Verbesserungsansätze ein. * Führe und entwickle ein starkes Customer Service Team: Du unterstützt deine Teammitglieder gezielt in ihrer fachlichen und persönlichen Weiterentwicklung – durch individuelles Coaching, regelmäßige Feedbackgespräche und klare Entwicklungspläne. * Steigere Performance und Servicequalität: Du setzt klare, motivierende Ziele, steuerst Performance und Qualität anhand relevanter KPIs und unterstützt dein Team mit modernen Customer-Service-Standards und Trainings. * Optimiere Prozesse und Tools datengetrieben: Du analysierst bestehende Customer-Service-Prozesse, identifizierst Effizienzpotenziale und treibst kontinuierliche Prozess- und Toolverbesserungen voran.
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Senior Solution Consultant / Content & Experience Management
Senior Solution Consultant / Content & Experience Management
Adobe Systems Europe Limited
Munich, Bavaria, Germany, Hamburg, Hamburg, Germany
Inspire customers to favour Adobe's Content Experience portfolio (Adobe, Experience Manager and Adobe's digital media technology) solutions by developing and delivering product presentations and demonstrations - By optimizing this content experience, companies can enhance efficiency, boost engagement, and ensure a seamless flow of content from creation to customer delivery. Changing the world through digital experiences is what Adobe's all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is ...
Inspire customers to favour Adobe's Content Experience portfolio (Adobe, Experience Manager and Adobe's digital media technology) solutions by developing and delivering product presentations and demonstrations - By optimizing this content experience, companies can enhance efficiency, boost engagement, and ensure a seamless flow of content from creation to customer delivery. Changing the world through digital experiences is what Adobe's all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is ...
2026 Intern or Working Student - Customer Success
2026 Intern or Working Student - Customer Success
Adobe Systems Europe Limited
Munich, Bavaria, Germany
Teilweise Home-Office
Our Customer Success organisation is dedicated to supporting our diverse clientele by ensuring they have the best experience possible with our products. We have dedicated named Customer Success Managers (CSMs) who are the key point of contact for our clients, building strong relationships and ensuring their needs are consistently met. Changing the world through digital experiences is what Adobe's all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity.
Our Customer Success organisation is dedicated to supporting our diverse clientele by ensuring they have the best experience possible with our products. We have dedicated named Customer Success Managers (CSMs) who are the key point of contact for our clients, building strong relationships and ensuring their needs are consistently met. Changing the world through digital experiences is what Adobe's all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity.
You will be responsible for managing all inbound Adobe Experience Manager leads – identifying their needs, qualifying potential opportunities. * Focus on contacting and qualifying prospects in existing Experience Cloud customers' accounts to achieve/exceed demand generation targets through Inbound Marketing source leads (AQL's) and outbound targeted campaign execution. Changing the world through digital experiences is what Adobe's all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected ...
You will be responsible for managing all inbound Adobe Experience Manager leads – identifying their needs, qualifying potential opportunities. * Focus on contacting and qualifying prospects in existing Experience Cloud customers' accounts to achieve/exceed demand generation targets through Inbound Marketing source leads (AQL's) and outbound targeted campaign execution. Changing the world through digital experiences is what Adobe's all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected ...
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Account Manager / Customer Development Manager Stammkundenvertrieb (human)
Account Manager / Customer Development Manager Stammkundenvertrieb (human)
All for One Group SE
Bundesweit
Teilweise Home-Office
Wir kennen den Mittelstand und begleiten ihn in allen Themen, die heute wirklich zählen: von Digitalisierung und Datennutzung über Cybersecurity und Employee Experience bis hin zu New Work und Nachhaltigkeit.
Wir kennen den Mittelstand und begleiten ihn in allen Themen, die heute wirklich zählen: von Digitalisierung und Datennutzung über Cybersecurity und Employee Experience bis hin zu New Work und Nachhaltigkeit.
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Munich, Bavaria, Germany, Berlin, Berlin, Germany, Hamburg, Hamburg, Germany, Remote, Germany
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Als Customer Success Manager (m/w/d) bei Maven360 arbeitest du eng mit unseren Kunden zusammen und unterstützt sie bei Fragen rund um unsere Plattform und datengetriebenen Lösungen. Zur Verstärkung unseres Teams suchen wir dich als Customer Success Manager (m/w/d) * Du bist als ‚face to the customer' für eine langfristige Betreuung unserer Unternehmenskunden zuständig. * Maven360 GmbH * München * Feste Anstellung * Homeoffice möglich, Vollzeit - Dein Ziel ist es, sicherzustellen, dass Kunden Maven360 optimal nutzen und erfolgreich einsetzen können. Du spielst eine zentrale Rolle im Unternehmen, indem du individuelle Problemstellungen löst und als kompetente Ansprechperson für unsere Kunden agierst. Nutze diese einmalige Chance und gestalte mit uns die Zukunft des E-Commerce! unbefristet, in München - Diese Aufgaben vertrauen wir dir an - Dabei unterstützt du Sie bei der Nutzung unserer Maven360 Produkte
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Wir suchen einen strategisch denkenden und ergebnisorientierten International Business Development Manager zur Unterstützung des Vice President Europe/APAC. * Bachelor-Abschluss in Betriebswirtschaft, International Business oder einem verwandten Fachgebiet (MBA bevorzugt) Wir vertrauen dir, geben dir Ownership und die Möglichkeit, in einem dynamischen Umfeld international und digital zu arbeiten. Diese Position erfordert ausgeprägte interkulturelle Kommunikationsfähigkeiten, starke analytische Fähigkeiten und nachweisliche Erfolge in der internationalen Geschäftsentwicklung oder im Vertrieb. Der ideale Kandidat verbindet einen ausgeprägten Geschäftssinn mit fortgeschrittenen analytischen Fähigkeiten, um internationale Märkte zu bewerten, strategische Partnerschaften aufzubauen und datengestützte Expansionsstrategien umzusetzen.
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NEU
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Business Development Manager E-Commerce Bayern (m/w/d)
Business Development Manager E-Commerce Bayern (m/w/d)
G3 Worldwide Mail (Germany) GmbH
Bayern
Teilweise Home-Office
Als Business Development Manager E-Commerce (m/w/d) analysierst und qualifizierst Du Leads, akquirierst aktiv relevante E‑Commerce-Unternehmen über Telefon, Onlinemeetings so wie Vor-Ort-Termine und baust ein starkes Netzwerk und eine nachhaltige Sales-Pipeline im Vertriebsgebiet auf. * Analyse und Auswertung der von Business Development zur Verfügung gestellten Leads * (Kalt-)Akquise von E-Commerce-Unternehmen über Telefon, Onlinemeetings, Vor-Ort-Termine, Messen und Networking Events im definierten Vertriebsgebiet * Eigenständige Analyse des Vertriebsgebiets hinsichtlich relevanter E-Commerce-Unternehmen und Akquise dieser Unternehmen * Aufbau eines E-Commerce-Netzwerks im definierten Vertriebsgebiet und einer dauerhaften Sales Pipeline im achtstelligen Umsatzbereich * Vorstellen des gesamten E-Commerce Produktportfolios * Breites Netzwerk in der E-Commerce- und Paketbranche
Als Business Development Manager E-Commerce (m/w/d) analysierst und qualifizierst Du Leads, akquirierst aktiv relevante E‑Commerce-Unternehmen über Telefon, Onlinemeetings so wie Vor-Ort-Termine und baust ein starkes Netzwerk und eine nachhaltige Sales-Pipeline im Vertriebsgebiet auf. * Analyse und Auswertung der von Business Development zur Verfügung gestellten Leads * (Kalt-)Akquise von E-Commerce-Unternehmen über Telefon, Onlinemeetings, Vor-Ort-Termine, Messen und Networking Events im definierten Vertriebsgebiet * Eigenständige Analyse des Vertriebsgebiets hinsichtlich relevanter E-Commerce-Unternehmen und Akquise dieser Unternehmen * Aufbau eines E-Commerce-Netzwerks im definierten Vertriebsgebiet und einer dauerhaften Sales Pipeline im achtstelligen Umsatzbereich * Vorstellen des gesamten E-Commerce Produktportfolios * Breites Netzwerk in der E-Commerce- und Paketbranche
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Our people make this growth possible. Your direct contribution ensures we maximize the value of our strategic partnerships, translating product potential into significant revenue growth across Europe. Your focus won't just be retention; it's on market expansion and aggressive revenue growth. You'll work cross-functionally—collaborating with teams across Mollie to drive growth for our and increase adoption of key products like Mollie Capital, in-person payments, and more—ensuring these accounts thrive and contribute to Mollie's overall success. * Drive new in-year net revenue from your portfolio of accounts, exceeding aggressive growth targets for the Connect channel. * Proven experience in Partner Management or Account Management , specifically in a high-growth, high-stakes environment. At Mollie, growth is personal. * Mollie B.V. * Munich * Feste Anstellung * Vollzeit - Build with us
Our people make this growth possible. Your direct contribution ensures we maximize the value of our strategic partnerships, translating product potential into significant revenue growth across Europe. Your focus won't just be retention; it's on market expansion and aggressive revenue growth. You'll work cross-functionally—collaborating with teams across Mollie to drive growth for our and increase adoption of key products like Mollie Capital, in-person payments, and more—ensuring these accounts thrive and contribute to Mollie's overall success. * Drive new in-year net revenue from your portfolio of accounts, exceeding aggressive growth targets for the Connect channel. * Proven experience in Partner Management or Account Management , specifically in a high-growth, high-stakes environment. At Mollie, growth is personal. * Mollie B.V. * Munich * Feste Anstellung * Vollzeit - Build with us
We are seeking a Product Sales Specialist (PSS) to join Adobe's Enterprise Digital Experience team in Germany. As a Sales Specialist, you are the deep solution and business value expert within the account team. You ensure customer needs, product results, and commercial success are fully aligned. You translate these into real commercial impact. * Navigate and explain licensing models, packaging, and commercial structures to ensure deal clarity and long-term value realization. You understand product capabilities, value drivers, and licensing structures well. * Own and close single-product opportunities end-to-end. * Lead single-product strategy within account plans and identify whitespace opportunities. * Contribute deep product expertise, value cases, return on investment modeling, licensing clarity, competitive positioning, and complex quote development.
We are seeking a Product Sales Specialist (PSS) to join Adobe's Enterprise Digital Experience team in Germany. As a Sales Specialist, you are the deep solution and business value expert within the account team. You ensure customer needs, product results, and commercial success are fully aligned. You translate these into real commercial impact. * Navigate and explain licensing models, packaging, and commercial structures to ensure deal clarity and long-term value realization. You understand product capabilities, value drivers, and licensing structures well. * Own and close single-product opportunities end-to-end. * Lead single-product strategy within account plans and identify whitespace opportunities. * Contribute deep product expertise, value cases, return on investment modeling, licensing clarity, competitive positioning, and complex quote development.
The DACH region is a massive growth engine for Mollie, and as a Partner Manager , you are at the heart of it. * Mollie B.V. * Munich * Feste Anstellung * Vollzeit - Introduction - Build with us - Businesses deserve better from finance. Less friction, more freedom. Since 2004, Mollie has been on a mission to make payments and money management effortless for every business in Europe. Today, more than 250,000 companies trust our all-in-one platform to get paid, manage money and grow on their terms. Simple, scalable and built with real businesses in mind. We're one of Europe's fastest-growing fintechs, with 900+ Mollies across 12+ locations. Our people make this growth possible. We move fast, build with purpose and care deeply about our customers. Whether you're solving problems, building market-leading products or exploring how AI can make work smarter, you'll have the freedom to create and the trust to deliver.
The DACH region is a massive growth engine for Mollie, and as a Partner Manager , you are at the heart of it. * Mollie B.V. * Munich * Feste Anstellung * Vollzeit - Introduction - Build with us - Businesses deserve better from finance. Less friction, more freedom. Since 2004, Mollie has been on a mission to make payments and money management effortless for every business in Europe. Today, more than 250,000 companies trust our all-in-one platform to get paid, manage money and grow on their terms. Simple, scalable and built with real businesses in mind. We're one of Europe's fastest-growing fintechs, with 900+ Mollies across 12+ locations. Our people make this growth possible. We move fast, build with purpose and care deeply about our customers. Whether you're solving problems, building market-leading products or exploring how AI can make work smarter, you'll have the freedom to create and the trust to deliver.
As a Sales Development Associate, you will play a key role in driving Mollie's growth in Germany by generating new business opportunities, engaging potential customers, and qualifying leads for the sales team. You will be part of our Starting Off in Sales Program, a structured, 12-month development program designed to launch early-career talent into B2B sales. * A structured 12-month sales development program (Incl. a period of time spent in Lisbon, and visits to our hubs in Amsterdam and other places around Europe) * Book and qualify meetings for the sales team * Collaborate with Sales and Marketing to refine outreach strategies - This role is ideal if you have little or no prior sales experience but are motivated to build a career in FinTech and B2B Sales. Through hands-on experience, structured enablement, and continuous coaching, you'll rapidly build the foundations needed to progress ...
As a Sales Development Associate, you will play a key role in driving Mollie's growth in Germany by generating new business opportunities, engaging potential customers, and qualifying leads for the sales team. You will be part of our Starting Off in Sales Program, a structured, 12-month development program designed to launch early-career talent into B2B sales. * A structured 12-month sales development program (Incl. a period of time spent in Lisbon, and visits to our hubs in Amsterdam and other places around Europe) * Book and qualify meetings for the sales team * Collaborate with Sales and Marketing to refine outreach strategies - This role is ideal if you have little or no prior sales experience but are motivated to build a career in FinTech and B2B Sales. Through hands-on experience, structured enablement, and continuous coaching, you'll rapidly build the foundations needed to progress ...
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Drive the Future of Logistics: Business Development Representative (German and English speaker) * Sales Foundation: You bring at least 1 year of experience in a Sales or Business Development Representative (BDR) role - Transport & Logistics Business Unit: In the Transportation & Logistics segment, our solutions make it safer, simpler and more efficient to move freight—bringing together a global network of shippers, , and 3PLs. * Bilingual Proficiency: Professional fluency in both German and English (C1/C2) is required for this role. * Trimble Germany GmbH * bundesweit * Feste Anstellung * Vollzeit - At Trimble's Transporeon division, we don't just move freight; we move the world forward by rethinking and reinventing how global supply chains operate in a career incubator environment designed to turn ambitious talent into sales pros. You will be the vital link between marketing and sales, engaging in high-level ...
Drive the Future of Logistics: Business Development Representative (German and English speaker) * Sales Foundation: You bring at least 1 year of experience in a Sales or Business Development Representative (BDR) role - Transport & Logistics Business Unit: In the Transportation & Logistics segment, our solutions make it safer, simpler and more efficient to move freight—bringing together a global network of shippers, , and 3PLs. * Bilingual Proficiency: Professional fluency in both German and English (C1/C2) is required for this role. * Trimble Germany GmbH * bundesweit * Feste Anstellung * Vollzeit - At Trimble's Transporeon division, we don't just move freight; we move the world forward by rethinking and reinventing how global supply chains operate in a career incubator environment designed to turn ambitious talent into sales pros. You will be the vital link between marketing and sales, engaging in high-level ...
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