Receive, review, and process customer orders in the ERP system, ensuring compliance with regulatory requirements (e.g., ISO 13485, GxP) * Maintain and update customer data, contract terms, and relevant documentation in the system * Process customer purchase orders in the ERP system, monitor and control delivery dates, inventory, and backorders; proactively communicate in case of deviations * Support the preparation of forecasts and manage them in the ERP system, handle complaints, and participate in S&OP processes * Confident handling of ERP systems and MS Office
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