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11 Treffer für First Level Support Jobs in Allershausen im Umkreis von 30 km
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Eigenverantwortliche Bearbeitung von Supportanfragen im Rahmen des First Level Supports, inklusive Ticketbearbeitung, Problemanalyse und Störungsbeseitigung - Als Teil unseres Teams übernehmen Sie Verantwortung für den First Level Support und die kontinuierliche Weiterentwicklung unserer Client-Infrastruktur. * Darüber hinaus verfügen Sie über mehrjährige Erfahrung im First-Level-Support sowie im direkten Anwenderkontakt.
Eigenverantwortliche Bearbeitung von Supportanfragen im Rahmen des First Level Supports, inklusive Ticketbearbeitung, Problemanalyse und Störungsbeseitigung - Als Teil unseres Teams übernehmen Sie Verantwortung für den First Level Support und die kontinuierliche Weiterentwicklung unserer Client-Infrastruktur. * Darüber hinaus verfügen Sie über mehrjährige Erfahrung im First-Level-Support sowie im direkten Anwenderkontakt.
NEU
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Unterstützung der vor Ort bei kleineren Hard- und Softwareproblemen (First-Level-Support) * Erste Erfahrungen im IT-Support von Vorteil, aber nicht zwingend erforderlich
Unterstützung der vor Ort bei kleineren Hard- und Softwareproblemen (First-Level-Support) * Erste Erfahrungen im IT-Support von Vorteil, aber nicht zwingend erforderlich
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(Junior) IT Specialist / Fachinformatiker System (m/w/d)
(Junior) IT Specialist / Fachinformatiker System (m/w/d)
Transferdata GmbH
Haimhausen
Teilweise Home-Office
Schnelle Bewerbung
First-Level Support
First-Level Support
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IT-Servicedesk-Mitarbeiter Unterschleißheim (27,00 €/Std.) - Werkstudent
IT-Servicedesk-Mitarbeiter Unterschleißheim (27,00 €/Std.) - Werkstudent
AWO Ortsverein Unterschleißheim
Unterschleißheim, Deutschland
Erfahrungen im First-Level-Support oder vergleichbaren Positionen sind wünschenswert, aber nicht zwingend erforderlich. Gelegentliche Einsätze außerhalb dieser Zeiten bei dringenden Supportanfragen möglich.
Erfahrungen im First-Level-Support oder vergleichbaren Positionen sind wünschenswert, aber nicht zwingend erforderlich. Gelegentliche Einsätze außerhalb dieser Zeiten bei dringenden Supportanfragen möglich.
Noch nichts dabei? Es gibt 7 weitere Jobs, die zu deiner Suche passen könnten
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Support verantworten – Du bist erste Anlaufstelle für den First- und Second-Level-Support und unterstützt unsere Mitarbeitenden kompetent bei technischen Fragen und Herausforderungen. * IT-Betrieb sicherstellen – Du gewährleistest einen reibungslosen IT-Betrieb im gesamten D-A-CH-Raum, indem du IT-Probleme schnell, effizient und serviceorientiert löst und einen professionellen End-User-Support sicherstellst.
Support verantworten – Du bist erste Anlaufstelle für den First- und Second-Level-Support und unterstützt unsere Mitarbeitenden kompetent bei technischen Fragen und Herausforderungen. * IT-Betrieb sicherstellen – Du gewährleistest einen reibungslosen IT-Betrieb im gesamten D-A-CH-Raum, indem du IT-Probleme schnell, effizient und serviceorientiert löst und einen professionellen End-User-Support sicherstellst.
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Support of Accounting * General support of Accountancy/ Controlling (Preparing receipts, travel expenses, processing online banking, etc.) Team support * B2 level German language skills are required * Possibility to get the first aider certificate
Support of Accounting * General support of Accountancy/ Controlling (Preparing receipts, travel expenses, processing online banking, etc.) Team support * B2 level German language skills are required * Possibility to get the first aider certificate
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Instrumentation Alignment and Verification Engineer
Instrumentation Alignment and Verification Engineer
European Southern Observatory (ESO)
Garching bei München
You will be integrated in a team of experts responsible for the development, integration and verification of astronomical instrumentation from the first concepts, to the final product delivered to and tested at the observatory. ESO's salary structure is based upon a range of career paths which reflect the nature and level of our jobs. ESO is also committed to offering family-friendly support ( creating a work environment and policies which allow staff to balance their professional and private responsibilities through flexible working arrangements and financial support for families.
You will be integrated in a team of experts responsible for the development, integration and verification of astronomical instrumentation from the first concepts, to the final product delivered to and tested at the observatory. ESO's salary structure is based upon a range of career paths which reflect the nature and level of our jobs. ESO is also committed to offering family-friendly support ( creating a work environment and policies which allow staff to balance their professional and private responsibilities through flexible working arrangements and financial support for families.
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System Engineer (m/f/d) Aerospace & Defence
System Engineer (m/f/d) Aerospace & Defence
FERCHAU – Connecting People and Technologies
Garching b. München
Teilweise Home-Office
Taking technology to the next level. Facing up to challenges and working on the innovations of tomorrow - for this, we at FERCHAU need experts like you: as someone ambitious who, like us, wants to take technology to the next level. * Coordination with and support of software development * Numerous additional benefits through our BAP collective agreement including corporate benefits, as well as regular team and sports events to support a healthy work-life balance * First experience with SysML/UML
Taking technology to the next level. Facing up to challenges and working on the innovations of tomorrow - for this, we at FERCHAU need experts like you: as someone ambitious who, like us, wants to take technology to the next level. * Coordination with and support of software development * Numerous additional benefits through our BAP collective agreement including corporate benefits, as well as regular team and sports events to support a healthy work-life balance * First experience with SysML/UML
Software Developer (m/f/d) Aerospace & Defence
Software Developer (m/f/d) Aerospace & Defence
FERCHAU – Connecting People and Technologies
Garching b. München
Teilweise Home-Office
Taking technology to the next level. Facing up to challenges and working on the innovations of tomorrow - for this, we at FERCHAU need experts like you: as someone ambitious who, like us, wants to take technology to the next level. * Numerous additional benefits through our BAP collective agreement including corporate benefits, as well as regular team and sports events to support a healthy work-life balance * First practical experience in programming
Taking technology to the next level. Facing up to challenges and working on the innovations of tomorrow - for this, we at FERCHAU need experts like you: as someone ambitious who, like us, wants to take technology to the next level. * Numerous additional benefits through our BAP collective agreement including corporate benefits, as well as regular team and sports events to support a healthy work-life balance * First practical experience in programming
Software Architect (m/f/d)
Software Architect (m/f/d)
FERCHAU – Connecting People and Technologies
Garching bei München
Teilweise Home-Office
Taking technology to the next level. Facing up to challenges and working on the innovations of tomorrow - for this, we at FERCHAU need experts like you: as someone ambitious who, like us, wants to take technology to the next level. * Numerous additional benefits through our BAP collective agreement including corporate benefits, as well as regular team and sports events to support a healthy work life balance * First experience in requirements analysis and -management
Taking technology to the next level. Facing up to challenges and working on the innovations of tomorrow - for this, we at FERCHAU need experts like you: as someone ambitious who, like us, wants to take technology to the next level. * Numerous additional benefits through our BAP collective agreement including corporate benefits, as well as regular team and sports events to support a healthy work life balance * First experience in requirements analysis and -management
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Our dual-use unmanned ground systems and sensors assist NATO Armies and civilian first responders in tackling their most challenging problems by providing them with training and information to make better decisions and take effective actions in life-or-death situations. * Champion information security as a business and management issue across all levels of the organisation. * Lead security governance initiatives and drive awareness and engagement at the executive and operational levels. * Develop, approve, and maintain security policies, standards, and procedures that support business operations while managing information security risks.
Our dual-use unmanned ground systems and sensors assist NATO Armies and civilian first responders in tackling their most challenging problems by providing them with training and information to make better decisions and take effective actions in life-or-death situations. * Champion information security as a business and management issue across all levels of the organisation. * Lead security governance initiatives and drive awareness and engagement at the executive and operational levels. * Develop, approve, and maintain security policies, standards, and procedures that support business operations while managing information security risks.
79 passende Jobs liegen außerhalb deiner Region
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IT First Level Support / Help Desk (m/w/d)
IT First Level Support / Help Desk (m/w/d)
Amadeus Fire AG
Bonn, Frankfurt, Freiburg, Karlsruhe, Mainz, Mannheim, München, Nürnberg, Stuttgart
Teilweise Home-Office
Anschreiben nicht erforderlich
Bewerben Sie sich jetzt als IT First Level Support / Help Desk (m/w/d) . Unser Mandant möchte sein IT-Support Team erweitern und ist deshalb auf der Suche nach einem erfahrenen IT-Supporter (m/w/d) in Festanstellung. * Bereitstellung von technischem Support für Endbenutzer * Aufnahme und Dokumentation von Supportanfragen * Weiterleitung komplexer Probleme an höhere Support-Ebenen
Bewerben Sie sich jetzt als IT First Level Support / Help Desk (m/w/d) . Unser Mandant möchte sein IT-Support Team erweitern und ist deshalb auf der Suche nach einem erfahrenen IT-Supporter (m/w/d) in Festanstellung. * Bereitstellung von technischem Support für Endbenutzer * Aufnahme und Dokumentation von Supportanfragen * Weiterleitung komplexer Probleme an höhere Support-Ebenen
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IT System Engineer für den First-Level-Support für die LivingData (m/w/d)
IT System Engineer für den First-Level-Support für die LivingData (m/w/d)
Anstalt für Kommunale Datenverarbeitung in Bayern (AKDB)
München
Teilweise Home-Office
Du bist die erste Anlaufstelle für die Mitarbeitenden der AKDB bei IT-Fragen und Problemen (First-Level-Support) – telefonisch, per E-Mail und über das Ticketsystem. * Du analysierst und löst Standardprobleme selbstständig oder leitest komplexere Fälle an den Second-Level-Support weiter. * Du dokumentierst Lösungen und pflegst die Wissensdatenbank, um den Support kontinuierlich zu verbessern. * Du bringst erste Erfahrung im Umgang mit Ticket-Systemen und Remote-Support-Tools mit.
Du bist die erste Anlaufstelle für die Mitarbeitenden der AKDB bei IT-Fragen und Problemen (First-Level-Support) – telefonisch, per E-Mail und über das Ticketsystem. * Du analysierst und löst Standardprobleme selbstständig oder leitest komplexere Fälle an den Second-Level-Support weiter. * Du dokumentierst Lösungen und pflegst die Wissensdatenbank, um den Support kontinuierlich zu verbessern. * Du bringst erste Erfahrung im Umgang mit Ticket-Systemen und Remote-Support-Tools mit.
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IT-Support Specialist (m/w/d)
IT-Support Specialist (m/w/d)
GvW Graf von Westphalen Rechtsanwälte Steuerberater Partnerschaft mbB
München
Teilweise Home-Office
Du führst Fehleranalysen und -behebungen im Rahmen des First-Level-Supports durch. * Du leitest komplexere Anfragen an den Second-Level-Support weiter. Dann komm in unser Team in München und sorge als IT-Support Specialist (m/w/d) dafür, dass in unserer Kanzlei alles rund läuft! * Du bringst erste Erfahrung im IT-Support, User-Support oder Helpdesk mit.
Du führst Fehleranalysen und -behebungen im Rahmen des First-Level-Supports durch. * Du leitest komplexere Anfragen an den Second-Level-Support weiter. Dann komm in unser Team in München und sorge als IT-Support Specialist (m/w/d) dafür, dass in unserer Kanzlei alles rund läuft! * Du bringst erste Erfahrung im IT-Support, User-Support oder Helpdesk mit.
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Our teams want to succeed – and you'll be in great company, working with people and in a business that supports you to thrive. Support HR projects that make an impact. As a Working Student in our HR Operations team, you'll support a range of HR-related projects. Analytical thinking, structured and precise working methods, and a high level of independence come naturally to you. You enjoy working in a team, value down-to-earth collaboration, genuine support, and reliability. * Access to mental coaching and Mental Health First Aid (MHFA) resources
Our teams want to succeed – and you'll be in great company, working with people and in a business that supports you to thrive. Support HR projects that make an impact. As a Working Student in our HR Operations team, you'll support a range of HR-related projects. Analytical thinking, structured and precise working methods, and a high level of independence come naturally to you. You enjoy working in a team, value down-to-earth collaboration, genuine support, and reliability. * Access to mental coaching and Mental Health First Aid (MHFA) resources
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IT Helpdesk Expert (m/w/d) für Digital Workplace und IT-Support
IT Helpdesk Expert (m/w/d) für Digital Workplace und IT-Support
Rodenstock GmbH
München
Teilweise Home-Office
First- und Second-Level-Support von Mitarbeiter/innen im In- und Ausland unter Einsatz eines Ticketsystems sowie individueller Top-Manager-Support * Mehrjährige Berufserfahrung im IT-Support/-Kommunikation (Endgeräte, Cloud Services)
First- und Second-Level-Support von Mitarbeiter/innen im In- und Ausland unter Einsatz eines Ticketsystems sowie individueller Top-Manager-Support * Mehrjährige Berufserfahrung im IT-Support/-Kommunikation (Endgeräte, Cloud Services)
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First & Second Level Support für Windows-Clients, M365-Umgebungen, Standardsoftware und Netzwerkgrundlagen * Mehrjährige Erfahrung im Helpdesk oder technischen Support
First & Second Level Support für Windows-Clients, M365-Umgebungen, Standardsoftware und Netzwerkgrundlagen * Mehrjährige Erfahrung im Helpdesk oder technischen Support
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As a Technical Support Manager (Tier 1), you are part of the global support team and serve as the first point of contact for our customers regarding technical inquiries. In doing so, you maintain oversight of the support mailbox, assist with license management, support RMA processes, and help customers with basic log analyses (e.g. based on the Reseller UI manual). * Continuous monitoring of the support mailbox to ensure fast response times * Completed technical training or relevant experience in an IT, technical, or support-related environment * Very good communication skills in German and English (at least B2 level) * Strong team spirit and motivation to work in a committed, supportive support environment * Company
As a Technical Support Manager (Tier 1), you are part of the global support team and serve as the first point of contact for our customers regarding technical inquiries. In doing so, you maintain oversight of the support mailbox, assist with license management, support RMA processes, and help customers with basic log analyses (e.g. based on the Reseller UI manual). * Continuous monitoring of the support mailbox to ensure fast response times * Completed technical training or relevant experience in an IT, technical, or support-related environment * Very good communication skills in German and English (at least B2 level) * Strong team spirit and motivation to work in a committed, supportive support environment * Company
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Sie unterstützen unser Team bei der Betreuung unserer Standorte im Großraum München im abwechslungsreichen First-Level-Support.
Sie unterstützen unser Team bei der Betreuung unserer Standorte im Großraum München im abwechslungsreichen First-Level-Support.
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Sie unterstützen unser Team bei der Betreuung unserer Standorte im Großraum München im abwechslungsreichen First-Level-Support.
Sie unterstützen unser Team bei der Betreuung unserer Standorte im Großraum München im abwechslungsreichen First-Level-Support.
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1st-Level-Support für die Novalnet-Anwendungen und ständige Unterstützung der Kunden bei der Anbindung der Zahlungsabwicklung * Qualifizierung aller Anfragen und ggf. Weiterleitung an den 2nd-Level-Support * Beantwortung und Überwachung der eingehenden Supportanfragen der Kunden per Telefon und E-Mail * Annahme, Analyse, Klassifizierung und Bearbeitung der Anfragen im Novalnet-eigenen Ticketsystem unter Sicherstellung des Service-Level-Agreements
1st-Level-Support für die Novalnet-Anwendungen und ständige Unterstützung der Kunden bei der Anbindung der Zahlungsabwicklung * Qualifizierung aller Anfragen und ggf. Weiterleitung an den 2nd-Level-Support * Beantwortung und Überwachung der eingehenden Supportanfragen der Kunden per Telefon und E-Mail * Annahme, Analyse, Klassifizierung und Bearbeitung der Anfragen im Novalnet-eigenen Ticketsystem unter Sicherstellung des Service-Level-Agreements
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Du übernimmst First- und Second-Level-Support, richtest neue Arbeitsplätze ein und bearbeitest Tickets gemeinsam mit Deinem Team
Du übernimmst First- und Second-Level-Support, richtest neue Arbeitsplätze ein und bearbeitest Tickets gemeinsam mit Deinem Team
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Support the Go-live and the follow-up during the first weeks of use. In order to continue our expansion in this market, we are looking for a Working Student to support our growing Customer Success team in Germany. - Support the deployment and configuration of Lucca solutions. - Contribute to our onboarding and support materials. Support the roll-out of solutions (project management and implementation) Customer Care (support, account management) Beyond that, depending on your skills and interests, you will have a chance to support our expansion inside Germany. You speak German at a native level and you have a strong command of English.
Support the Go-live and the follow-up during the first weeks of use. In order to continue our expansion in this market, we are looking for a Working Student to support our growing Customer Success team in Germany. - Support the deployment and configuration of Lucca solutions. - Contribute to our onboarding and support materials. Support the roll-out of solutions (project management and implementation) Customer Care (support, account management) Beyond that, depending on your skills and interests, you will have a chance to support our expansion inside Germany. You speak German at a native level and you have a strong command of English.
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Working in a fast-paced, constantly evolving environment, you will be responsible for providing a high level of customer service and hands-on support. Our mindset is AI First, meaning we invest in cutting-edge technology in everything we do, focusing on results for our clients. This is a fantastic opportunity to join an ambitious company operating at the forefront of their industry and play a key role in ensuring the successful delivery of a premium IT support service. * Providing onsite, advanced software troubleshooting and support * Providing advanced software troubleshooting and support remotely using support tools and processes * Escalating Tickets that cannot be resolved by Stefanini to the appropriate client or third-party support group for resolution * Migrating End User data Directly engage in general IT support as required. * Face to Face and remote desktop
Working in a fast-paced, constantly evolving environment, you will be responsible for providing a high level of customer service and hands-on support. Our mindset is AI First, meaning we invest in cutting-edge technology in everything we do, focusing on results for our clients. This is a fantastic opportunity to join an ambitious company operating at the forefront of their industry and play a key role in ensuring the successful delivery of a premium IT support service. * Providing onsite, advanced software troubleshooting and support * Providing advanced software troubleshooting and support remotely using support tools and processes * Escalating Tickets that cannot be resolved by Stefanini to the appropriate client or third-party support group for resolution * Migrating End User data Directly engage in general IT support as required. * Face to Face and remote desktop
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Sie übernehmen den First- und Second-Level-Support und unterstützen bei der Analyse und Lösung von Problemen
Sie übernehmen den First- und Second-Level-Support und unterstützen bei der Analyse und Lösung von Problemen