As a Global Process Manager, you will drive the continuous development and global alignment of tesa's Lead Management processes with a strong focus on customer-centricity, efficiency, automation and scalability. * Translate global process standards into practical guidance and support regional teams in successful implementation and adoption * Collaborate closely with Marketing, Sales, regional stakeholders, and digital/IT teams to align business requirements with system capabilities and AI automation particularly within MS Dynamics Customer Insights CRM * Strong expertise in MS Dynamics Customer Insights CRM and related Marketing & Sales process landscapes - Our solutions make a difference in the work, products, and lives of our customers across a variety of industries, including Automotive, Electronics, and Home applications.
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