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- Customer Service Manager
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- Director Of Customer Support
- Leitung Customer Service
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- Customer Service Management
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4.610 Treffer für Customer Service Director Jobs in Mahlow im Umkreis von 30 km
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A service- and customer-oriented mindset with a clear hospitality DNA. Now, Covivio is taking the next strategic step: launching a new full-service Residential concept, debuting with a landmark project at Alexanderplatz. * Contributing to develop a scalable operating model for “Full-Service Residences” and “Covivio to Share”. * Contribute to integrate, specify and to optimize digital services for our tenants (i.e. tenant app, PMS and back-office interfaces such as SAP). * Foster a strong community and customer experience culture (events, community management, tenant journey). * Several years of leadership experience in hospitality, serviced apartments, co-living or operated residential; experience property management and in building new operating mode
A service- and customer-oriented mindset with a clear hospitality DNA. Now, Covivio is taking the next strategic step: launching a new full-service Residential concept, debuting with a landmark project at Alexanderplatz. * Contributing to develop a scalable operating model for “Full-Service Residences” and “Covivio to Share”. * Contribute to integrate, specify and to optimize digital services for our tenants (i.e. tenant app, PMS and back-office interfaces such as SAP). * Foster a strong community and customer experience culture (events, community management, tenant journey). * Several years of leadership experience in hospitality, serviced apartments, co-living or operated residential; experience property management and in building new operating mode
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Gruppenleitung Markenstrategie (m/w/d)
Gruppenleitung Markenstrategie (m/w/d)
Bundesverband der Deutschen Volksbanken und Raiffeisenbanken BVR
Berlin
Teilweise Home-Office
Du denkst Marke entlang der gesamten Customer Journey – bis in Produkte, Prozesse und Touchpoints.
Du denkst Marke entlang der gesamten Customer Journey – bis in Produkte, Prozesse und Touchpoints.
Noch nichts dabei? Es gibt 4608 weitere Jobs, die zu deiner Suche passen könnten
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Für dich als Head of Customer Service - ELAMEA (d/m/w) bedeutet das die einmalige Chance, diesen Wandel aktiv mitzugestalten. * Leitung der Customer-Service-Organisation, um außergewöhnliche Kundenerlebnisse zu bieten, Exzellenz sicherzustellen und das Geschäftswachstum durch strategische Führung und kontinuierliche Verbesserung zu unterstützen * Definition und Umsetzung einer Customer-Service-Strategie, die auf die Geschäftsziele und Kundenerfahrungsziele abgestimmt ist * Verantwortung für die Bereitstellung effektiver Support-Services für Kunden und kundenbezogene Vertriebsaktivitäten und Außendiensttätigkeiten, um die Zufriedenheit mit Produkten, Lösungen und Dienstleistungen sicherzustellen * Mehrjährige Erfahrung im Kundenservice
Für dich als Head of Customer Service - ELAMEA (d/m/w) bedeutet das die einmalige Chance, diesen Wandel aktiv mitzugestalten. * Leitung der Customer-Service-Organisation, um außergewöhnliche Kundenerlebnisse zu bieten, Exzellenz sicherzustellen und das Geschäftswachstum durch strategische Führung und kontinuierliche Verbesserung zu unterstützen * Definition und Umsetzung einer Customer-Service-Strategie, die auf die Geschäftsziele und Kundenerfahrungsziele abgestimmt ist * Verantwortung für die Bereitstellung effektiver Support-Services für Kunden und kundenbezogene Vertriebsaktivitäten und Außendiensttätigkeiten, um die Zufriedenheit mit Produkten, Lösungen und Dienstleistungen sicherzustellen * Mehrjährige Erfahrung im Kundenservice
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Wir richten den Blick nach vorne: Wir möchten unsere Aktivitäten künftig verstärkt auch auf den deutschen Markt ausweiten und suchen dafür engagierte Verstärkung im Bereich Sales für den Bereich Financial Services. * Positionierung unserer IT-Services und -Lösungen im Finanzsektor * Ca. 10 Jahre erfolgreiche Vertriebserfahrung im Bereich IT-Services und -Lösungen, mit Schwerpunkt auf dem Finanzsektor * Fundierte Kenntnisse in beratungsorientierten Verkaufsmethoden sowie Customer-Journey-Mapping
Wir richten den Blick nach vorne: Wir möchten unsere Aktivitäten künftig verstärkt auch auf den deutschen Markt ausweiten und suchen dafür engagierte Verstärkung im Bereich Sales für den Bereich Financial Services. * Positionierung unserer IT-Services und -Lösungen im Finanzsektor * Ca. 10 Jahre erfolgreiche Vertriebserfahrung im Bereich IT-Services und -Lösungen, mit Schwerpunkt auf dem Finanzsektor * Fundierte Kenntnisse in beratungsorientierten Verkaufsmethoden sowie Customer-Journey-Mapping
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Business Development Manager (m/w/d) Sicherheitstechnik
Business Development Manager (m/w/d) Sicherheitstechnik
e-shelter security GmbH
Frankfurt am Main, Berlin, München, Düsseldorf
Als Sales & Customer Success Manager verantwortest Du das Wachstum mit nationalen und internationalen Kunden. * Strategieentwicklung und -umsetzung: Dein Wachstumsplan basiert auf einer gemeinsam mit dem Marketing erstellten Go-to-Market Strategie und berücksichtigt den Ausbau des Servicegeschäfts ebenso wie die Internationalisierung.
Als Sales & Customer Success Manager verantwortest Du das Wachstum mit nationalen und internationalen Kunden. * Strategieentwicklung und -umsetzung: Dein Wachstumsplan basiert auf einer gemeinsam mit dem Marketing erstellten Go-to-Market Strategie und berücksichtigt den Ausbau des Servicegeschäfts ebenso wie die Internationalisierung.
Du arbeitest eng mit unseren Legal Engineering- und Customer Success-Teams zusammen, um die KI-Lösungen von Libra individuell an die Workflows der Kunden anzupassen und sicherzustellen, dass jeder neue Kunde sofort einen spürbaren Mehrwert erlebt. * Zusammenarbeit mit Marketing und Customer Success zur Optimierung der Botschaften und Sicherstellung eines reibungslosen Onboardings. * 2–5 Jahre Erfahrung mit nachweisbarer Übererfüllung von Verkaufsquoten im B2B-SaaS-, Tech-Sales- oder Professional-Services-Bereich – idealerweise im Verkauf an SMB- oder mittelgroße Kunden.
Du arbeitest eng mit unseren Legal Engineering- und Customer Success-Teams zusammen, um die KI-Lösungen von Libra individuell an die Workflows der Kunden anzupassen und sicherzustellen, dass jeder neue Kunde sofort einen spürbaren Mehrwert erlebt. * Zusammenarbeit mit Marketing und Customer Success zur Optimierung der Botschaften und Sicherstellung eines reibungslosen Onboardings. * 2–5 Jahre Erfahrung mit nachweisbarer Übererfüllung von Verkaufsquoten im B2B-SaaS-, Tech-Sales- oder Professional-Services-Bereich – idealerweise im Verkauf an SMB- oder mittelgroße Kunden.
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Business Development Manager (all genders)
Business Development Manager (all genders)
EFESO Management Consultants
München, Berlin, Stuttgart, Wien, Mannheim, Puch, Friedrichshafen, Bielefeld
Teilweise Home-Office
Customer Success aufbauen: Sie tragen maßgeblich dazu bei, das Thema Customer Success bei EFESO gemeinsam mit dem Fachbereich zu etablieren und langfristige Kundenbeziehungen erfolgreich auszubauen. * Akquise: Nachweisbare Erfahrung in der erfolgreichen Kaltakquise von Beratungsleistungen bzw. erklärungsbedürftigen Services.
Customer Success aufbauen: Sie tragen maßgeblich dazu bei, das Thema Customer Success bei EFESO gemeinsam mit dem Fachbereich zu etablieren und langfristige Kundenbeziehungen erfolgreich auszubauen. * Akquise: Nachweisbare Erfahrung in der erfolgreichen Kaltakquise von Beratungsleistungen bzw. erklärungsbedürftigen Services.
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Head of Global Order Management (m/f/d) Berlin, Erlangen
Head of Global Order Management (m/f/d) Berlin, Erlangen
Trench Group GmbH
Berlin
Teilweise Home-Office
Customer Relationship & Escalation Management: Serve as the primary escalation point for global key customers, ensuring exceptional service, clear communication, and systematic follow-up to maintain high customer satisfaction and trust. * Customer Orientation: Strong customer service skills with the ability to manage relationships effectively. In this role, you'll lead international teams, optimize processes across multiple sites, and ensure seamless delivery for our customers. You'll collaborate with supply chain, production, and senior leadership to drive efficiency, innovation, and customer satisfaction. * Order Lifecycle Ownership: Lead and oversee the entire global order process including order entry, fulfillment
Customer Relationship & Escalation Management: Serve as the primary escalation point for global key customers, ensuring exceptional service, clear communication, and systematic follow-up to maintain high customer satisfaction and trust. * Customer Orientation: Strong customer service skills with the ability to manage relationships effectively. In this role, you'll lead international teams, optimize processes across multiple sites, and ensure seamless delivery for our customers. You'll collaborate with supply chain, production, and senior leadership to drive efficiency, innovation, and customer satisfaction. * Order Lifecycle Ownership: Lead and oversee the entire global order process including order entry, fulfillment
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Bereichsübergreifende Zusammenarbeit: Schnittstellen-Funktion zwischen Customer Service, Einkauf, Logistik, Marketing und Grafik
Bereichsübergreifende Zusammenarbeit: Schnittstellen-Funktion zwischen Customer Service, Einkauf, Logistik, Marketing und Grafik
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Our mission is to empower clients to succeed, with smart, intuitive marketing software, fostering meaningful customer relationships and delivering data-driven insights. Across Positive, we are driven by customer and employee satisfaction. We believe in team work to provide our clients with the best technologies and services possible. * Collaborate cross-functionally with Marketing, SDRs, and Customer Support to maximize conversion and customer satisfaction.
Our mission is to empower clients to succeed, with smart, intuitive marketing software, fostering meaningful customer relationships and delivering data-driven insights. Across Positive, we are driven by customer and employee satisfaction. We believe in team work to provide our clients with the best technologies and services possible. * Collaborate cross-functionally with Marketing, SDRs, and Customer Support to maximize conversion and customer satisfaction.
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Unser Ziel ist es, ihnen mit der perfekten Umgebung und einem unvergleichlichen Service das Gefühl zu geben, etwas ganz Besonderes zu sein und ihnen einen bereichernden Lebensraum auf Zeit zu schenken. * Operative Umsetzung und Weiterentwicklung des Außenauftritts entlang der Customer Journey sowie der Steuerung und Analyse von Marketingmaßnahmen.
Unser Ziel ist es, ihnen mit der perfekten Umgebung und einem unvergleichlichen Service das Gefühl zu geben, etwas ganz Besonderes zu sein und ihnen einen bereichernden Lebensraum auf Zeit zu schenken. * Operative Umsetzung und Weiterentwicklung des Außenauftritts entlang der Customer Journey sowie der Steuerung und Analyse von Marketingmaßnahmen.
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Deputy Store Manager (m/w/d) für die Vodafone Filiale in Berlin (Tauentzienstraße 18a)
Deputy Store Manager (m/w/d) für die Vodafone Filiale in Berlin (Tauentzienstraße 18a)
Vodafone GmbH
Berlin
Als innovativer Technologie- und Dienstleistungskonzern steht Vodafone Deutschland für Kommunikation und Service aus einer Hand. * Mind. 2 Jahre Berufserfahrung im Einzelhandel, Telesales/Telemarketing oder Customer Operations-Bereich, idealerweise in der TK-Branche.
Als innovativer Technologie- und Dienstleistungskonzern steht Vodafone Deutschland für Kommunikation und Service aus einer Hand. * Mind. 2 Jahre Berufserfahrung im Einzelhandel, Telesales/Telemarketing oder Customer Operations-Bereich, idealerweise in der TK-Branche.
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At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. The Director, Human Resources – DACH Region will serve as a trusted HR leader, responsible for shaping and executing Mitel's people strategy across Germany, Austria, and Switzerland. * Drive and contribute to the evolution and optimization of HR Service delivery model. Diversity makes sense for us, for our customers and for our future.
At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. The Director, Human Resources – DACH Region will serve as a trusted HR leader, responsible for shaping and executing Mitel's people strategy across Germany, Austria, and Switzerland. * Drive and contribute to the evolution and optimization of HR Service delivery model. Diversity makes sense for us, for our customers and for our future.
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Business Development Director - Telco, Media, Technology
Business Development Director - Telco, Media, Technology
Endava Berlin GmbH
Berlin
Teilweise Home-Office
Schnelle Bewerbung
As a Business Development Director at Endava, you will identify new clients, and introduce them to our capabilities and IT services. This strategic and consultative team creates meaningful relationships with clients through their combined knowledge of IT services and industry trends and pain points. You'll guide these new customers through the entire sales cycle, offering solutions that allow them to achieve business goals through enterprise transformation of their IT environment * Serve as the trusted advisor selling IT Professional Services to potential clients to showcase our exceptional capability and build long standing collaborative relationships. * significant new business development experience focused on selling offshore/nearshore IT Professional Services, pa
As a Business Development Director at Endava, you will identify new clients, and introduce them to our capabilities and IT services. This strategic and consultative team creates meaningful relationships with clients through their combined knowledge of IT services and industry trends and pain points. You'll guide these new customers through the entire sales cycle, offering solutions that allow them to achieve business goals through enterprise transformation of their IT environment * Serve as the trusted advisor selling IT Professional Services to potential clients to showcase our exceptional capability and build long standing collaborative relationships. * significant new business development experience focused on selling offshore/nearshore IT Professional Services, pa
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AUTOVIO GmbH ist ein innovatives Start-up, das einen digitalen Fahrschul-Service für Fahrschulen und Fahrlehrer:innen anbietet.
AUTOVIO GmbH ist ein innovatives Start-up, das einen digitalen Fahrschul-Service für Fahrschulen und Fahrlehrer:innen anbietet.
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Schnelle Bewerbung
Excellent customer service, presentation and writing skills - Triumfo offers comprehensive services affiliated with the design, production and execution of exhibition stands. * Strong analytical, organizational and client service skills
Excellent customer service, presentation and writing skills - Triumfo offers comprehensive services affiliated with the design, production and execution of exhibition stands. * Strong analytical, organizational and client service skills
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Business Development Manager – Consulting and Analytics for Hemp Products and Derivatives
Business Development Manager – Consulting and Analytics for Hemp Products and Derivatives
GenoSynth GmbH
Berlin
The focus of activities will be on the acquisition of new customers and business development on the German and European market. In addition, you will work closely with other departments in the company and maintain external relationships with customers and . * Acquisition of new customers and . * Presentation of the services and products of the company. * Establishing and maintaining customer relationships. * Expert in setting up and developing customer and market strategies (with regard to analysis, planning, strategy). * 2 years of professional experience in marketing, sales or customer care in hemp, CBD, or FMCG industries.
The focus of activities will be on the acquisition of new customers and business development on the German and European market. In addition, you will work closely with other departments in the company and maintain external relationships with customers and . * Acquisition of new customers and . * Presentation of the services and products of the company. * Establishing and maintaining customer relationships. * Expert in setting up and developing customer and market strategies (with regard to analysis, planning, strategy). * 2 years of professional experience in marketing, sales or customer care in hemp, CBD, or FMCG industries.
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Define ICPs and target customers for product and service launches; collaborate on account selection and pitching with sellers and Account Managers - Collaborating closely with cross-functional teams, you'll define ideal customer profiles, guide product pitch narratives, and ensure our offerings stay ahead in a competitive landscape. * Keep product and service descriptions dynamic, structured, and up to date, with regular joint training for internal teams
Define ICPs and target customers for product and service launches; collaborate on account selection and pitching with sellers and Account Managers - Collaborating closely with cross-functional teams, you'll define ideal customer profiles, guide product pitch narratives, and ensure our offerings stay ahead in a competitive landscape. * Keep product and service descriptions dynamic, structured, and up to date, with regular joint training for internal teams
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Major & Strategic Account Executive - Legal AI (m/f/d)
Major & Strategic Account Executive - Legal AI (m/f/d)
Wolters Kluwer Deutschland GmbH
Berlin
Teilweise Home-Office
Working closely with our Customer Success and Legal Engineering teams — lawyers who turn legal expertise into scalable AI solutions — you'll ensure every engagement delivers maximum value and credibility. You will report to one of Libra's Sales Directors and collaborate with a growing team of passionate professionals. Together, you'll foster a culture of performance, agility, and customer-centricity — laying the foundation for sustainable growth across the region. * Develop a deep understanding of customers' pain points, daily workflows, and legal processes for driving sales based on the customer situation. * Utilize a customer focused sales methodologies (eg. Challenger Sale) to qualify and advance complex deals. * Share market insights and customer
Working closely with our Customer Success and Legal Engineering teams — lawyers who turn legal expertise into scalable AI solutions — you'll ensure every engagement delivers maximum value and credibility. You will report to one of Libra's Sales Directors and collaborate with a growing team of passionate professionals. Together, you'll foster a culture of performance, agility, and customer-centricity — laying the foundation for sustainable growth across the region. * Develop a deep understanding of customers' pain points, daily workflows, and legal processes for driving sales based on the customer situation. * Utilize a customer focused sales methodologies (eg. Challenger Sale) to qualify and advance complex deals. * Share market insights and customer
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Our space optimization and workspace booking tools create a smart workplace environment and help our customers make the best use of their office space and adapt it to their needs. ReCoTech GmbH assists well-known customers in IT-supported, operational and strategic space and occupancy planning. We use this foundation to offer employees a unique service in shaping their work. * Cooperation with external service providers and agencies * Website maintenance, development of product presentations for customers
Our space optimization and workspace booking tools create a smart workplace environment and help our customers make the best use of their office space and adapt it to their needs. ReCoTech GmbH assists well-known customers in IT-supported, operational and strategic space and occupancy planning. We use this foundation to offer employees a unique service in shaping their work. * Cooperation with external service providers and agencies * Website maintenance, development of product presentations for customers
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Schnelle Bewerbung
Arbeite eng mit dem sowie Design, Customer Service, Operations, Finance & CRM zusammen. * Lernkurve & Austausch: Arbeite eng mit , Design, Customer Service, Operations und externen Partnern zusammen.
Arbeite eng mit dem sowie Design, Customer Service, Operations, Finance & CRM zusammen. * Lernkurve & Austausch: Arbeite eng mit , Design, Customer Service, Operations und externen Partnern zusammen.
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Schnelle Bewerbung
Commitment to customer satisfaction and delivering exceptional service to internal , ensuring procurement is seen as a value-adding partner. Experience gained in a Software-as-a-Service (“SaaS”) environment is a plus.
Commitment to customer satisfaction and delivering exceptional service to internal , ensuring procurement is seen as a value-adding partner. Experience gained in a Software-as-a-Service (“SaaS”) environment is a plus.
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openHandwerk ist eine prämierte Cloud-Lösung für Handwerksbetriebe, Bauunternehmen und Serviceunternehmen zur Digitalisierung von Arbeitsprozessen – von der Auftragsannahme über die Abwicklung bis hin zur Rechnungsstellung. * Eine überdurchschnittliche Lead-to-Customer Conversion Ratio
openHandwerk ist eine prämierte Cloud-Lösung für Handwerksbetriebe, Bauunternehmen und Serviceunternehmen zur Digitalisierung von Arbeitsprozessen – von der Auftragsannahme über die Abwicklung bis hin zur Rechnungsstellung. * Eine überdurchschnittliche Lead-to-Customer Conversion Ratio
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Study the German market and customer: analyze needs, competitors, and market insights. * Participate in opening new locations and launching new services.
Study the German market and customer: analyze needs, competitors, and market insights. * Participate in opening new locations and launching new services.
You'll collaborate closely with our Legal Engineering and Customer Success teams to tailor Libra's AI solutions to each client's unique workflows, ensuring every new customer experiences immediate impact. You will report to one of Libra's Sales Directors and work alongside a growing team of passionate professionals. Together, you'll foster a culture of performance, agility, and customer-centricity — laying the foundation for sustainable growth across the region. * Manage the full sales cycle for SMB and mid-market customers — from discovery to demo, negotiation, and close. * Handle a steady stream of inbound leads while proactively identifying new opportunities through market and customer data-driven insights and sales enablement tools to optimize outreach and engagem
You'll collaborate closely with our Legal Engineering and Customer Success teams to tailor Libra's AI solutions to each client's unique workflows, ensuring every new customer experiences immediate impact. You will report to one of Libra's Sales Directors and work alongside a growing team of passionate professionals. Together, you'll foster a culture of performance, agility, and customer-centricity — laying the foundation for sustainable growth across the region. * Manage the full sales cycle for SMB and mid-market customers — from discovery to demo, negotiation, and close. * Handle a steady stream of inbound leads while proactively identifying new opportunities through market and customer data-driven insights and sales enablement tools to optimize outreach and engagem
Beliebte Jobs
- Customer Service Manager
- Customer Support
- Customer Services
- Customer Service Agent
- Director Of Customer Support
- Leitung Customer Service
- Customer Director
- Customer Service Management
- Customer Success Management
- Relationship Manager
- Customer Service
- Customer Care Manager
- Leiter Kundenservice
- Customer Relationship Manager
- Director Of Customer Service
- Manager Customer Service