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- Mitarbeiter Customer Service
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- Relationship Manager
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42 Treffer für Customer Relationship Jobs in Schwarzwald im Umkreis von 30 km
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Rechtsanwaltsfachangestellte (m/w/d) in Voll- oder Teilzeit in Karlsruhe
Rechtsanwaltsfachangestellte (m/w/d) in Voll- oder Teilzeit in Karlsruhe
Lutz Beck Grobosch Rechtsanwälte
Karlsruhe
Acting as the main point of contact for clients, building relationships and handling queries
Acting as the main point of contact for clients, building relationships and handling queries
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Customer Care is responsible for building a transparent relationship with our (potential) customers. This enables us to ensure the quality and operational reliability of all components and to respond quickly and individually to nearly all customer requirement. The Customer Care Team is the main customer contact and helps customers to get all the necessary information. The team leader manages the team and also focuses on optimizing internal processes and bringing new ideas to increase customer satisfaction. Customer care team leader responsibilities * Provide operational and managerial leadership to the Customer Care Team * As part of the Customer Care team, it will be the first point of contact for customers and their needs. Key Tasks and Responsibilities for customer care professional * Organize shipping of products to the customer and track shipping notices
Customer Care is responsible for building a transparent relationship with our (potential) customers. This enables us to ensure the quality and operational reliability of all components and to respond quickly and individually to nearly all customer requirement. The Customer Care Team is the main customer contact and helps customers to get all the necessary information. The team leader manages the team and also focuses on optimizing internal processes and bringing new ideas to increase customer satisfaction. Customer care team leader responsibilities * Provide operational and managerial leadership to the Customer Care Team * As part of the Customer Care team, it will be the first point of contact for customers and their needs. Key Tasks and Responsibilities for customer care professional * Organize shipping of products to the customer and track shipping notices
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In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in post-genomic life science molecular and cell biology research, in applied and biopharma applications, in microscopy and nanoanalysis, as well as in industrial and cleantech research, and next-gen semiconductor metrology in support of AI. We are looking for a Customer Support Engineer (m/f/d) to join our Service team supporting customers in EMEA (Europe, Middle East, Africa), for our broad range of products including AFM, 3D optical profiler, stylus profiler, tribometer and mechanical tester, nanoscale infrared spectrometer and nanomechanical instruments. * Test and repair customer equipment. * Conduct installation, repair, preventative maintenance, acceptance and customer training at customers' facilities and remotely.
In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in post-genomic life science molecular and cell biology research, in applied and biopharma applications, in microscopy and nanoanalysis, as well as in industrial and cleantech research, and next-gen semiconductor metrology in support of AI. We are looking for a Customer Support Engineer (m/f/d) to join our Service team supporting customers in EMEA (Europe, Middle East, Africa), for our broad range of products including AFM, 3D optical profiler, stylus profiler, tribometer and mechanical tester, nanoscale infrared spectrometer and nanomechanical instruments. * Test and repair customer equipment. * Conduct installation, repair, preventative maintenance, acceptance and customer training at customers' facilities and remotely.
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OT Cybersecurity Business Development Manager (m/f/d)
OT Cybersecurity Business Development Manager (m/f/d)
HMS Industrial Networks GmbH
Halmstad, Karlsruhe, europaweit
Schnelle Bewerbung
We are now strengthening our OT Cybersecurity initiative and are looking for a Business Development Manager who wants to drive commercial growth, shape the market, and help customers modernize their industrial networks for a secure future. You will shape and execute our go-to-market strategy, build strong relationships with , and selected key accounts, and position HMS as a trusted advisor within industrial cybersecurity. You will work directly with customer accounts and support the existing HMS sales organisation in conversations about OT Cybersecurity as an expert in this field. * Building and managing relationships with , and key accounts * Advising customers on cybersecurity frameworks and regulatory requirements, industrial network strategies and architectures that help secure their uptime and processes - You understand how to navigate complex customer environments and ...
We are now strengthening our OT Cybersecurity initiative and are looking for a Business Development Manager who wants to drive commercial growth, shape the market, and help customers modernize their industrial networks for a secure future. You will shape and execute our go-to-market strategy, build strong relationships with , and selected key accounts, and position HMS as a trusted advisor within industrial cybersecurity. You will work directly with customer accounts and support the existing HMS sales organisation in conversations about OT Cybersecurity as an expert in this field. * Building and managing relationships with , and key accounts * Advising customers on cybersecurity frameworks and regulatory requirements, industrial network strategies and architectures that help secure their uptime and processes - You understand how to navigate complex customer environments and ...
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Ensure systems reliability on a 24x7x365 basis: our customer systems are critical and always on * Work in close relationship with other team members to promote the best practices, runbooks and operational procedures
Ensure systems reliability on a 24x7x365 basis: our customer systems are critical and always on * Work in close relationship with other team members to promote the best practices, runbooks and operational procedures
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Schnelle Bewerbung
And are you excited to drive growth in digital wealth management and deliver a unique customer experience? * explore how it relates to the product and value we provide our customers. * start bringing value to our customers, * This role focuses on relationships.
And are you excited to drive growth in digital wealth management and deliver a unique customer experience? * explore how it relates to the product and value we provide our customers. * start bringing value to our customers, * This role focuses on relationships.
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Responsibility for the support, development, and strategic orientation of the assigned customer groups in the energy & infrastructure sector, in particular switchgear manufacturers and transformer station builders * Active support of existing customers as well as identification and acquisition of new customers for the sustainable expansion of networks and sales partnerships * Supporting customers in identifying technical requirements and their implementation, as well as evaluating technical specifications in cooperation with and Product Management * Processing, planning, and participation in product approvals, customer audits, and documentation of relevant processes * Representing the company at national and international trade conferences, customer events, and trade fairs * Knowledge of working with EPCs, OEMs, or comparable customer groups
Responsibility for the support, development, and strategic orientation of the assigned customer groups in the energy & infrastructure sector, in particular switchgear manufacturers and transformer station builders * Active support of existing customers as well as identification and acquisition of new customers for the sustainable expansion of networks and sales partnerships * Supporting customers in identifying technical requirements and their implementation, as well as evaluating technical specifications in cooperation with and Product Management * Processing, planning, and participation in product approvals, customer audits, and documentation of relevant processes * Representing the company at national and international trade conferences, customer events, and trade fairs * Knowledge of working with EPCs, OEMs, or comparable customer groups
NEU
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Field Service Engineer (m/w/d) – Greentec
Field Service Engineer (m/w/d) – Greentec
SUSS MicroTec Solutions GmbH und Co. KG
Sternenfels bei Pforzheim
Teilweise Home-Office
Do you work in a structured manner, are you reliable and ensure that our customers always receive the best possible support? In this position, you will be responsible for looking after and supporting our customers, providing training and ensuring that our machines and processes fulfil the high expectations of the Semiconductor Industry – all in a high-precision environment that also includes working in clean rooms. * You contribute your technical expertise to international customer projects, providing valuable support in product and process-related matters as well as in special technical applications for sales * Based on individual customer specifications, you design tailored system configurations and prepare quotations in line with existing pricing structures and sales modules * With compelling product descriptions and presentations, you engage customers both on-site ...
Do you work in a structured manner, are you reliable and ensure that our customers always receive the best possible support? In this position, you will be responsible for looking after and supporting our customers, providing training and ensuring that our machines and processes fulfil the high expectations of the Semiconductor Industry – all in a high-precision environment that also includes working in clean rooms. * You contribute your technical expertise to international customer projects, providing valuable support in product and process-related matters as well as in special technical applications for sales * Based on individual customer specifications, you design tailored system configurations and prepare quotations in line with existing pricing structures and sales modules * With compelling product descriptions and presentations, you engage customers both on-site ...
In this dynamic and challenging role, you will shape and execute the global portfolio and product strategy for connectors and end closures, driven by market insights and customer needs. * Conduct market and competitive analyses regarding customer requirements, technology trends, and product portfolio to support market positioning and pricing decisions
In this dynamic and challenging role, you will shape and execute the global portfolio and product strategy for connectors and end closures, driven by market insights and customer needs. * Conduct market and competitive analyses regarding customer requirements, technology trends, and product portfolio to support market positioning and pricing decisions
NEU
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Gebietsverkaufsleiter Industrieelektronik (m/w/d)
Gebietsverkaufsleiter Industrieelektronik (m/w/d)
Radwell International Germany GmbH
Düsseldorf, München, Stuttgart, Nürnberg, Augsburg, Freiburg, Bayern, NRW, Baden-Württemberg
Teilweise Home-Office
Your tasks: As a sales representative (m/f/d) in the field, you will be the first point of contact for our customers from industry and medium-sized companies. You will actively contribute to the company's growth by supporting existing B2B customers and acquiring new ones. Our customers already include well-known companies from the mechanical engineering, automotive, steel, food and beverage and manufacturing industries, including BMW, Siemens, Bosch and Daimler. * New customer acquisition and reactivation in the manufacturing industry * Participation in trade fairs and customer presentations
Your tasks: As a sales representative (m/f/d) in the field, you will be the first point of contact for our customers from industry and medium-sized companies. You will actively contribute to the company's growth by supporting existing B2B customers and acquiring new ones. Our customers already include well-known companies from the mechanical engineering, automotive, steel, food and beverage and manufacturing industries, including BMW, Siemens, Bosch and Daimler. * New customer acquisition and reactivation in the manufacturing industry * Participation in trade fairs and customer presentations
This enables us to ensure the quality and operational reliability of all components and to respond quickly and individually to nearly all customer requirement. As a Product Engineer (w/m/d), your mission is to drive the development and continuous improvement of high-performance vacuum pumps and compressors by combining engineering expertise, innovation, and customer focus. This role ensures that products meet technical, quality, and market requirements throughout their lifecycle, contributing to the company's technological leadership and customer satisfaction. * Analyze field data and customer feedback to identify and resolve product related issues. * Provide technical support to customers and other departments inside the company. * Effective communication skills for cross-functional collaboration and customer interaction.
This enables us to ensure the quality and operational reliability of all components and to respond quickly and individually to nearly all customer requirement. As a Product Engineer (w/m/d), your mission is to drive the development and continuous improvement of high-performance vacuum pumps and compressors by combining engineering expertise, innovation, and customer focus. This role ensures that products meet technical, quality, and market requirements throughout their lifecycle, contributing to the company's technological leadership and customer satisfaction. * Analyze field data and customer feedback to identify and resolve product related issues. * Provide technical support to customers and other departments inside the company. * Effective communication skills for cross-functional collaboration and customer interaction.
Supporting the analysis of customer complaints and assisting with technical inquiries from the purchasing department
Supporting the analysis of customer complaints and assisting with technical inquiries from the purchasing department
NEU
Support for Sales and Customer Service regarding technical inquiries and training sessions
Support for Sales and Customer Service regarding technical inquiries and training sessions
NEU
This enables us to ensure the quality and operational reliability of all components and to respond quickly and individually to nearly all customer requirement. * We offer you an exciting role to grow a business within a dynamic and agile structure where the focus on customers and results will be part of your journey.
This enables us to ensure the quality and operational reliability of all components and to respond quickly and individually to nearly all customer requirement. * We offer you an exciting role to grow a business within a dynamic and agile structure where the focus on customers and results will be part of your journey.
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Responds effectively by understanding and listening to customer needs to
Responds effectively by understanding and listening to customer needs to
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Global Product Manager (m/f/d) – Laser Projector Products
Global Product Manager (m/f/d) – Laser Projector Products
Z-LASER GmbH
Freiburg im Breisgau
Teilweise Home-Office
• Conduct VOC's to identify customer needs and segments, derive value propositions and develop product positioning and messaging. • Lead and manage customer centric activities together with the Sales Team like i.e., VOC, product performance metrics, market feedback, and customer satisfaction to identify areas for improvement and optimization. • Results-oriented mindset with a focus on driving revenue growth, profitability, and customer satisfaction.
• Conduct VOC's to identify customer needs and segments, derive value propositions and develop product positioning and messaging. • Lead and manage customer centric activities together with the Sales Team like i.e., VOC, product performance metrics, market feedback, and customer satisfaction to identify areas for improvement and optimization. • Results-oriented mindset with a focus on driving revenue growth, profitability, and customer satisfaction.
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Project Manager - Data Centres (m/w/d)
Project Manager - Data Centres (m/w/d)
Eaton Corporation
Karlsruhe, Stuttgart , Munich, Frankfurt am Main
The Project Manager (PM) is responsible to ensure the successful delivery of major projects for strategic customers. Working as an integral part of the customer Project execution team, the PM can work from a local (or home) base, whilst travelling as needed to other locations to the construction sites during implementation phases. Organize kick-off then regular meetings, and ensure clear scope and understanding of deliverables for all internal (e.g. engineering, procurement, service) and external stakeholders (e.g. customers, end users, contractors, 3rd parties, subcontractors) * Work with Eaton internal engineering teams to align on the definition of deliverables as per technical specification and customer requirements * Training/Transition: The PM will organize and often lead the customer (and internal) training at project closure, hand over to the Eaton service support ...
The Project Manager (PM) is responsible to ensure the successful delivery of major projects for strategic customers. Working as an integral part of the customer Project execution team, the PM can work from a local (or home) base, whilst travelling as needed to other locations to the construction sites during implementation phases. Organize kick-off then regular meetings, and ensure clear scope and understanding of deliverables for all internal (e.g. engineering, procurement, service) and external stakeholders (e.g. customers, end users, contractors, 3rd parties, subcontractors) * Work with Eaton internal engineering teams to align on the definition of deliverables as per technical specification and customer requirements * Training/Transition: The PM will organize and often lead the customer (and internal) training at project closure, hand over to the Eaton service support ...
Responds effectively by understanding and listening to customer needs to
Responds effectively by understanding and listening to customer needs to
Project Site Manager - industrial/electrical/data center(m/w/d)
Project Site Manager - industrial/electrical/data center(m/w/d)
Eaton Corporation
Frankfurt am Main, Stuttgart, Karlsruhe, Hamburg, Hanover
Be on site as per customer schedule each workday.
Be on site as per customer schedule each workday.
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Regional Transportation Manager, Logistics / Operations (m/w/d)
Regional Transportation Manager, Logistics / Operations (m/w/d)
Amazon Europe Core
Freiburg, Neuenburg am Rhein, Meßkirch, Sindelfingen, Korntal-Münchingen, Giengen an der Brenz
Anschreiben nicht erforderlich
You will coordinate performance improvements across regions by collaborating with OTR Amazon Customer Excellence System, OTR Safety, and Community teams to implement best practices that prioritize the DSP experience. As the owner of Regional OTR Weekly Business Reviews (WBRs), you will serve as a trusted OTR Subject Matter Expert, helping site operations improve customer experience. - Cost Optimization: Work with site operations, Amazon Customer Excellence System, and Central Operations to ensure routing efficiency and best practices are followed to improve Cost Per Package. - Program Coordination: Coordinate OTR Amazon Customer Excellence System projects across the region. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth ...
You will coordinate performance improvements across regions by collaborating with OTR Amazon Customer Excellence System, OTR Safety, and Community teams to implement best practices that prioritize the DSP experience. As the owner of Regional OTR Weekly Business Reviews (WBRs), you will serve as a trusted OTR Subject Matter Expert, helping site operations improve customer experience. - Cost Optimization: Work with site operations, Amazon Customer Excellence System, and Central Operations to ensure routing efficiency and best practices are followed to improve Cost Per Package. - Program Coordination: Coordinate OTR Amazon Customer Excellence System projects across the region. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth ...
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Supporting a team of , , and in the deployment of customer systems * Conducting acceptance tests at the factory and on-site at the customer's location * Conducting customer training sessions
Supporting a team of , , and in the deployment of customer systems * Conducting acceptance tests at the factory and on-site at the customer's location * Conducting customer training sessions
Work closely with software, hardware, and operational teams to develop solutions that meet customer needs and maintain overall system reliability
Work closely with software, hardware, and operational teams to develop solutions that meet customer needs and maintain overall system reliability
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Around the world, 2,000 renowned customers, including hundreds of Blue Chip companies, trust us. * Customer success: You support international clients in using the org.manager, develop tailored solutions, and ensure sustainable onboarding.
Around the world, 2,000 renowned customers, including hundreds of Blue Chip companies, trust us. * Customer success: You support international clients in using the org.manager, develop tailored solutions, and ensure sustainable onboarding.
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Our customers digitize workflows effortlessly using intuitive graphical tools—programming skills? * Academy Strategy: Define and evolve the strategic direction of the SoftProject Academy in line with company objectives, market trends, and customer needs. * Training Delivery Excellence: Ensure consistent, high-quality delivery of all Academy programs with a strong focus on customer satisfaction. * Cross-Functional Collaboration: Work closely with Product Management, Sales, Marketing, Consulting, and Customer Success to ensure effective customer enablement.
Our customers digitize workflows effortlessly using intuitive graphical tools—programming skills? * Academy Strategy: Define and evolve the strategic direction of the SoftProject Academy in line with company objectives, market trends, and customer needs. * Training Delivery Excellence: Ensure consistent, high-quality delivery of all Academy programs with a strong focus on customer satisfaction. * Cross-Functional Collaboration: Work closely with Product Management, Sales, Marketing, Consulting, and Customer Success to ensure effective customer enablement.
As the central contact person and project manager, you will be responsible for service support (incident and problem management) for customers located worldwide in the air traffic control and airport sector * Within the framework of the respective service contracts, you are responsible for excellent after-sales support and the associated customer satisfaction * Together with the experts in our specialist departments, you will ensure that faults in existing customer systems are analysed and rectified in a timely manner * In your role as Service Manager, you will also advise our customers on technical matters and support our departments with possible extensions to customer system * Customer-friendliness and a solution-oriented approach are a matter of course for you * The willingness to travel for occasional worldwide customer visits rounds off your profile
As the central contact person and project manager, you will be responsible for service support (incident and problem management) for customers located worldwide in the air traffic control and airport sector * Within the framework of the respective service contracts, you are responsible for excellent after-sales support and the associated customer satisfaction * Together with the experts in our specialist departments, you will ensure that faults in existing customer systems are analysed and rectified in a timely manner * In your role as Service Manager, you will also advise our customers on technical matters and support our departments with possible extensions to customer system * Customer-friendliness and a solution-oriented approach are a matter of course for you * The willingness to travel for occasional worldwide customer visits rounds off your profile
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