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- Köln
- Aachen
- Mönchengladbach
- Neuss
- Viersen
- Düren
- Frechen
- Hürth
- Euskirchen
- Eschweiler
- Heinsberg
- Bergheim, Nordrhein-Westfalen
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Beliebte Jobs
- Praktikum Kommunikation
- Customer Success Manager
- Customer Service Representative
- E Learning
- Communication
- Customer Support
- Customer Experience
- Customer Services
- Customer Success
- Buyer
- Praktikum Redaktion
- Customer Service
- Customer Experience Management
- Digital Marketer
- User Experience
- Head of Customer Experience
Standorte
- Köln
- Aachen
- Mönchengladbach
- Neuss
- Viersen
- Düren
- Frechen
- Hürth
- Euskirchen
- Eschweiler
- Heinsberg
- Bergheim, Nordrhein-Westfalen
- Wesseling
- Korschenbroich
- Erkelenz
- Würselen
- Zülpich
- Hückelhoven
- Stolberg (Rheinland)
- Alsdorf, Nordrhein-Westfalen
- Europa
- Westliches Europa
- Westdeutschland
- Nordrhein-Westfalen
- Rheinland
- Niederrhein
- Eifel
71 Treffer für Customer Interaction Jobs in Eschweiler im Umkreis von 30 km
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Collect requirements from sales, customer interactions, professional services, production, and R&D to optimize the platform for various business applications, supporting the highest levels of security. * Collaborate with and customers on a technical level to define and develop the next generation of security hardware, retrieving market feedback, conducting competitive analysis, and defining metrics for informed direction. * Demonstrated ability to achieve strategic goals in a fast-paced environment, and to evolve product strategy based on customer feedback, research data, and cross-industry trends. * Excellent interpersonal and communication skills, customer understanding, cross-group experience, and enthusiasm, with a strong understanding of technical requirements. * An open and frie
Collect requirements from sales, customer interactions, professional services, production, and R&D to optimize the platform for various business applications, supporting the highest levels of security. * Collaborate with and customers on a technical level to define and develop the next generation of security hardware, retrieving market feedback, conducting competitive analysis, and defining metrics for informed direction. * Demonstrated ability to achieve strategic goals in a fast-paced environment, and to evolve product strategy based on customer feedback, research data, and cross-industry trends. * Excellent interpersonal and communication skills, customer understanding, cross-group experience, and enthusiasm, with a strong understanding of technical requirements. * An open and frie
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Ensure an excellent customer experience in close collaboration with our customers and * Support our customers and to solve problems and ensure a noticeable top-level satisfaction * Simulate customer problems in our TestLab and implement test and analyzing programs; for L3 support engineers * An open and friendly corporate culture characterized by constructive and collaborative interaction
Ensure an excellent customer experience in close collaboration with our customers and * Support our customers and to solve problems and ensure a noticeable top-level satisfaction * Simulate customer problems in our TestLab and implement test and analyzing programs; for L3 support engineers * An open and friendly corporate culture characterized by constructive and collaborative interaction
NEU
With our global network of partners and customers, we contribute to making digital information and infrastructures secure worldwide. * Ensure an excellent customer experience in close collaboration with our customers and * Support our customers and to solve problems and ensure a noticeable top-level satisfaction * Simulate customer problems in our TestLab and implement test and analyzing programs; for L3 support engineers * An open and friendly corporate culture characterized by constructive and collaborative interaction
With our global network of partners and customers, we contribute to making digital information and infrastructures secure worldwide. * Ensure an excellent customer experience in close collaboration with our customers and * Support our customers and to solve problems and ensure a noticeable top-level satisfaction * Simulate customer problems in our TestLab and implement test and analyzing programs; for L3 support engineers * An open and friendly corporate culture characterized by constructive and collaborative interaction
Lastly, you proactively promote the exchange of information from other departments to support our (internal) customer and be a team player within the overall IT * An open and friendly corporate culture characterized by constructive and collaborative interaction
Lastly, you proactively promote the exchange of information from other departments to support our (internal) customer and be a team player within the overall IT * An open and friendly corporate culture characterized by constructive and collaborative interaction
Lead and/or coordinate cross-functional project teams from design to delivery of fully-developed products that are ready for customer use * An open and friendly corporate culture characterized by constructive and collaborative interaction
Lead and/or coordinate cross-functional project teams from design to delivery of fully-developed products that are ready for customer use * An open and friendly corporate culture characterized by constructive and collaborative interaction
As our Scrum Master (m/w/d) you will guide and coach the Scrum Team in adopting Agile practices to deliver exceptional products and services to our customers * An open and friendly corporate culture characterized by constructive and collaborative interaction
As our Scrum Master (m/w/d) you will guide and coach the Scrum Team in adopting Agile practices to deliver exceptional products and services to our customers * An open and friendly corporate culture characterized by constructive and collaborative interaction
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Senior Consultant Microsoft Dynamics 365 Customer Service (all genders)
Senior Consultant Microsoft Dynamics 365 Customer Service (all genders)
adesso SE
Aachen, Bonn, Dortmund, Düsseldorf, Essen, Frankfurt, Hannover, Köln, Münster, Paderborn, Siegen
Teilweise Home-Office
Anschreiben nicht erforderlich
Digitalisierungsberatung: Du berätst zur Digitalisierung von Customer Service Prozessen, eingebettet in eine ganzheitliche Customer Experience. * Systemintegration: Du integrierst Call Center oder Telefonie-Lösungen in MS Dynamics Customer Service. * Erfahrung: Du verfügst über 3-5 Jahre Erfahrung bei der Umsetzung von Microsoft Dynamics 365 Projekten mit guten Kenntnissen im Customizing von MS Dynamics Customer Service (u.a. Power Virtual Agent, Customer Voice und Teams Voice).
Digitalisierungsberatung: Du berätst zur Digitalisierung von Customer Service Prozessen, eingebettet in eine ganzheitliche Customer Experience. * Systemintegration: Du integrierst Call Center oder Telefonie-Lösungen in MS Dynamics Customer Service. * Erfahrung: Du verfügst über 3-5 Jahre Erfahrung bei der Umsetzung von Microsoft Dynamics 365 Projekten mit guten Kenntnissen im Customizing von MS Dynamics Customer Service (u.a. Power Virtual Agent, Customer Voice und Teams Voice).
BSI Customer Suite CRM & CX Expert (all genders)
BSI Customer Suite CRM & CX Expert (all genders)
adesso SE
Aachen, Bonn, Dortmund, Düsseldorf, Essen, Frankfurt, Hannover, Köln, Münster, Paderborn, Siegen
Teilweise Home-Office
Anschreiben nicht erforderlich
End-to-End-Verantwortung: Du gestaltest CRM- und CX-Projekte auf Basis der BSI Customer Suite von der Idee bis zum Go-Live. * BSI-Konfiguration: Du konfigurierst die Customer Suite bzw. steuerst die technische Umsetzung und entwickelst unsere Methoden, Templates und Best Practices im BSI-Umfeld weiter. * Fundierte Projekterfahrung: Du bringst mehrere Jahre Erfahrung in CRM- oder CX-Projekten mit, idealerweise im Zusammenspiel mit der BSI Customer Suite.
End-to-End-Verantwortung: Du gestaltest CRM- und CX-Projekte auf Basis der BSI Customer Suite von der Idee bis zum Go-Live. * BSI-Konfiguration: Du konfigurierst die Customer Suite bzw. steuerst die technische Umsetzung und entwickelst unsere Methoden, Templates und Best Practices im BSI-Umfeld weiter. * Fundierte Projekterfahrung: Du bringst mehrere Jahre Erfahrung in CRM- oder CX-Projekten mit, idealerweise im Zusammenspiel mit der BSI Customer Suite.
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Senior Packaging Specialist (m/f/d) R&D
Senior Packaging Specialist (m/f/d) R&D
West Pharmaceutical Services Deutschland GmbH & Co. KG
Eschweiler
Teilweise Home-Office
Working by the side of its customers from concept to patient, West creates products that promote the efficiency, reliability and safety of the world's pharmaceutical drug supply. West is headquartered in Exton, Pennsylvania, and supports its customers from locations in North and South America, Europe, Asia and Australia. * Support customers and as required for development of new packaging solutions * Experience in communicating complex technical concepts to customers and internal stakeholders preferred
Working by the side of its customers from concept to patient, West creates products that promote the efficiency, reliability and safety of the world's pharmaceutical drug supply. West is headquartered in Exton, Pennsylvania, and supports its customers from locations in North and South America, Europe, Asia and Australia. * Support customers and as required for development of new packaging solutions * Experience in communicating complex technical concepts to customers and internal stakeholders preferred
Working by the side of its customers from concept to patient, West creates products that promote the efficiency, reliability and safety of the world's pharmaceutical drug supply. West is headquartered in Exton, Pennsylvania, and supports its customers from locations in North and South America, Europe, Asia and Australia. * Oversee work for timely completion of a complaint investigation and response to the various customers * Communicate with customers regarding complaints, product issues and returned devices * Provide support for all types of audits including regulatory, customer and quality system audits * Guide or technically support customer audits in the testing laboratory area * If specifically necessitated by customer requirements, you must be a
Working by the side of its customers from concept to patient, West creates products that promote the efficiency, reliability and safety of the world's pharmaceutical drug supply. West is headquartered in Exton, Pennsylvania, and supports its customers from locations in North and South America, Europe, Asia and Australia. * Oversee work for timely completion of a complaint investigation and response to the various customers * Communicate with customers regarding complaints, product issues and returned devices * Provide support for all types of audits including regulatory, customer and quality system audits * Guide or technically support customer audits in the testing laboratory area * If specifically necessitated by customer requirements, you must be a
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Kfz-Mechatroniker/Kfz-Monteur (w/m/d) Fahrzeugglas mit Betriebsleitungsfunktion in Aachen - 182
Kfz-Mechatroniker/Kfz-Monteur (w/m/d) Fahrzeugglas mit Betriebsleitungsfunktion in Aachen - 182
Carglass GmbH
Aachen
Responds effectively by understanding and listening to customer needs to
Responds effectively by understanding and listening to customer needs to
Kfz-Mechatroniker/Kfz-Monteur (m/w/d) Fahrzeugglas in Erkelenz - auch als Quereinstieg - 730
Kfz-Mechatroniker/Kfz-Monteur (m/w/d) Fahrzeugglas in Erkelenz - auch als Quereinstieg - 730
Carglass GmbH
Erkelenz
Responds effectively by understanding and listening to customer needs to
Responds effectively by understanding and listening to customer needs to
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After an comprehensive training, you will be responsible for looking after customers from a defined customer base and expanding your customer base through targeted new customer acquisition in cooperation with our sales force * You form the commercial and technical interface between our and our customers in order to develop special, customer-specific solutions * You develop innovative solutions with potential customers and build sustainable business relationships * As the interface between the customer, product management and , you continuously promote product improvements and innovations * You advise our customers with diplomacy and finesse and create individual needs analyses, concepts and offers * In the best case,
After an comprehensive training, you will be responsible for looking after customers from a defined customer base and expanding your customer base through targeted new customer acquisition in cooperation with our sales force * You form the commercial and technical interface between our and our customers in order to develop special, customer-specific solutions * You develop innovative solutions with potential customers and build sustainable business relationships * As the interface between the customer, product management and , you continuously promote product improvements and innovations * You advise our customers with diplomacy and finesse and create individual needs analyses, concepts and offers * In the best case,
Kfz-Mechatroniker/Kfz-Monteur (m/w/d) Fahrzeugglas in Erkelenz - auch als Quereinstieg - 730
Kfz-Mechatroniker/Kfz-Monteur (m/w/d) Fahrzeugglas in Erkelenz - auch als Quereinstieg - 730
Carglass GmbH
Erkelenz
Responds effectively by understanding and listening to customer needs to
Responds effectively by understanding and listening to customer needs to
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Ansprechpartner für In- und Auslandskunden bei Customer Service Anfragen
Ansprechpartner für In- und Auslandskunden bei Customer Service Anfragen
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Wissenschaftlicher Mitarbeiter (m/w/d) für die Forschung & Entwicklung im Bereich Bioanalytik
Wissenschaftlicher Mitarbeiter (m/w/d) für die Forschung & Entwicklung im Bereich Bioanalytik
MACHEREY-NAGEL GmbH & Co. KG
Düren
Enge Zusammenarbeit mit internen Schnittstellen wie Produkt Management, Customer Service, Produktion, Qualitätskontrolle und Vertrieb
Enge Zusammenarbeit mit internen Schnittstellen wie Produkt Management, Customer Service, Produktion, Qualitätskontrolle und Vertrieb
Kfz-Mechatroniker/Kfz-Monteur (w/m/d) Fahrzeugglas mit Betriebsleitungsfunktion in Aachen - 877
Kfz-Mechatroniker/Kfz-Monteur (w/m/d) Fahrzeugglas mit Betriebsleitungsfunktion in Aachen - 877
Carglass GmbH
Aachen
Carries out core customer service activities, communicating effectively by - understanding and responding to customer needs to deliver great service
Carries out core customer service activities, communicating effectively by - understanding and responding to customer needs to deliver great service
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Global Head of Quality (m/f/x)
Global Head of Quality (m/f/x)
Interroll Holding GmbH
Wermelskirchen, Hückelhoven
Teilweise Home-Office
Lead major, cross-functional problem-solving initiatives (utilizing methodologies like 8D) for critical field failures or customer escalations, driving to root cause and permanent correction. * Strong identification with our corporate values: Long-term thinking, Committed to excellence, Always respectful, Passionate about customers
Lead major, cross-functional problem-solving initiatives (utilizing methodologies like 8D) for critical field failures or customer escalations, driving to root cause and permanent correction. * Strong identification with our corporate values: Long-term thinking, Committed to excellence, Always respectful, Passionate about customers
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Starke Identifikation mit unseren Unternehmenswerten: Long-term thinking, Committed to excellence, Always respectful, Passionate about customers
Starke Identifikation mit unseren Unternehmenswerten: Long-term thinking, Committed to excellence, Always respectful, Passionate about customers
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Growth Marketing Manager (m/w/d)
Growth Marketing Manager (m/w/d)
USU GmbH
Bielefeld, Aachen, Möglingen, Paris, Brno, Prostějov, Home Office
Teilweise Home-Office
Anschreiben nicht erforderlich
Schnelle Bewerbung
USU ist der führende Anbieter von Software- und Servicelösungen für IT & Customer Service Management. * A/B-Testing und Conversion-Optimierung entlang der gesamten Customer Journey
USU ist der führende Anbieter von Software- und Servicelösungen für IT & Customer Service Management. * A/B-Testing und Conversion-Optimierung entlang der gesamten Customer Journey
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Geschäftsführung (m/w/d) der Sparkassen-Kommunikations-Center GmbH
Geschäftsführung (m/w/d) der Sparkassen-Kommunikations-Center GmbH
Sparkassen-Kommunikations-Center GmbH
Aachen
Sie haben mehrjährige Erfahrung in der Steuerung, Weiterentwicklung und Organisation eines Customer Service Centers.
Sie haben mehrjährige Erfahrung in der Steuerung, Weiterentwicklung und Organisation eines Customer Service Centers.
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Zur Verstärkung unseres Teams suchen wir für die Dauer einer Elternzeitvertretung eine engagierte Leitung Customer Service (m/w/d). * Fachliche und disziplinarische Führung eines Customer-Service-Teams (2 Mitarbeiterinnen) * Weiterentwicklung und Optimierung von Customer-Service-Prozessen * Mehrjährige Erfahrung im Customer Service, idealerweise mit erster Führungserfahrung
Zur Verstärkung unseres Teams suchen wir für die Dauer einer Elternzeitvertretung eine engagierte Leitung Customer Service (m/w/d). * Fachliche und disziplinarische Führung eines Customer-Service-Teams (2 Mitarbeiterinnen) * Weiterentwicklung und Optimierung von Customer-Service-Prozessen * Mehrjährige Erfahrung im Customer Service, idealerweise mit erster Führungserfahrung
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Proven experience in process improvement within a production, commercial, or customer-facing environment.
Proven experience in process improvement within a production, commercial, or customer-facing environment.
Starke Identifikation mit unseren Unternehmenswerten: Long-term thinking, Committed to excellence, Always respectful, Passionate about customers
Starke Identifikation mit unseren Unternehmenswerten: Long-term thinking, Committed to excellence, Always respectful, Passionate about customers
Technical Writer (w/d/m)
Technical Writer (w/d/m)
USU GmbH
Aachen, Bielefeld, Karlsruhe, Leinfelden-Echterdingen, Möglingen
Teilweise Home-Office
Anschreiben nicht erforderlich
USU ist der führende Anbieter von Software- und Servicelösungen für IT & Customer Service Management.
USU ist der führende Anbieter von Software- und Servicelösungen für IT & Customer Service Management.
Beliebte Jobs
- Praktikum Kommunikation
- Customer Success Manager
- Customer Service Representative
- E Learning
- Communication
- Customer Support
- Customer Experience
- Customer Services
- Customer Success
- Buyer
- Praktikum Redaktion
- Customer Service
- Customer Experience Management
- Digital Marketer
- User Experience
- Head of Customer Experience
Standorte
- Köln
- Aachen
- Mönchengladbach
- Neuss
- Viersen
- Düren
- Frechen
- Hürth
- Euskirchen
- Eschweiler
- Heinsberg
- Bergheim, Nordrhein-Westfalen
- Wesseling
- Korschenbroich
- Erkelenz
- Würselen
- Zülpich
- Hückelhoven
- Stolberg (Rheinland)
- Alsdorf, Nordrhein-Westfalen
- Europa
- Westliches Europa
- Westdeutschland
- Nordrhein-Westfalen
- Rheinland
- Niederrhein
- Eifel