Do you thrive in a dynamic, agile environment and aim to provide our customers with the best possible experience? If you're eager to offer innovative software solutions that place our customers and customer service at the forefront, then we are looking for YOU! Are you ready to design the perfect omnichannel solution architecture for our customer service in the Salesforce Service Cloud? Taking responsibility, implementing innovative ideas, and pioneering customer service processes are your strengths? * Configure and customize Salesforce features, such as case management * Implement, automate, and create workflows to optimize customer service processes * At least 5 years of experience in software development, administration, and configuration of Salesforce CRM solutions * Hands-on experience in integrating systems via REST and SOAP APIs, as well as middleware tools (e.g., Mulesoft)
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