Support the Customer Experience team in terms of member support and service - Mindspace is considered a lifestyle brand that has been bringing hospitality into the world of work, always putting service and experience first. As a Sales Manager, you will be responsible for all aspects of pre-sales and sales of our spaces, as well as customer success, retention, and upsell. * Understand the customer's needs, ensuring that solution that is provided matches customer expectations across all areas - functional, service, timeline, budget, quality, etc. * Follow up with the customer, maintaining a consistent, open channel Customer Success - Retention and Upsell * Analyze and optimize sales targets (Office+AR) for each SMB customer * Identify new needs/challenges for the customer and forecast future expansion - Do you have the following experience? * Experience in B2B sales
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