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                          4.430 Treffer für Customer Experience Management Jobs in Norderstedt im Umkreis von 30 km

                          Senior Consultant (w/m/d) Sales, Marketing & Pricing

                          Horváth
                          Berlin, Düsseldorf, Frankfurt, Hamburg, München, Stuttgart
                          Teilweise Home-Office
                          Du verantwortest abwechslungsreiche und anspruchsvolle (Teil-)Projekte mit den Schwerpunkten Sales & Marketing Transformation, Service Optimierung, Customer Experience Management, digitaler Vertrieb, Commercial Steering, CRM sowie Topline Excellence und/ oder Pricing von der Konzeption bis zur Umsetzung. * Deine Fachexpertise: Du bringst mehrjährige Erfahrung mit in Themen wie Vertriebsstrategie, Vertriebsprozesse, Vertriebsorganisation, Marktsegmentierung und Kundensegmentierung, Digital Sales, Pricing, Customer Experience Management, CRM-Konzeption und CRM-Umsetzung oder im Bereich der strategischen Marktanalyse - entweder auf Beratungs- oder Kundenseite. Als unabhängige, internationale Managementberatung begegnen wir täglich spannenden Aufgaben und Kunden. Du agierst und berätst auf Augenhöhe – von den Mitarbeitenden bis zum Top-Management.
                          Du verantwortest abwechslungsreiche und anspruchsvolle (Teil-)Projekte mit den Schwerpunkten Sales & Marketing Transformation, Service Optimierung, Customer Experience Management, digitaler Vertrieb, Commercial Steering, CRM sowie Topline Excellence und/ oder Pricing von der Konzeption bis zur Umsetzung. * Deine Fachexpertise: Du bringst mehrjährige Erfahrung mit in Themen wie Vertriebsstrategie, Vertriebsprozesse, Vertriebsorganisation, Marktsegmentierung und Kundensegmentierung, Digital Sales, Pricing, Customer Experience Management, CRM-Konzeption und CRM-Umsetzung oder im Bereich der strategischen Marktanalyse - entweder auf Beratungs- oder Kundenseite. Als unabhängige, internationale Managementberatung begegnen wir täglich spannenden Aufgaben und Kunden. Du agierst und berätst auf Augenhöhe – von den Mitarbeitenden bis zum Top-Management.
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                          Noch nichts dabei? Es gibt 4429 weitere Jobs, die zu deiner Suche passen könnten

                          Intern Customer Business Development Consumer (m/f/x)

                          tesa SE
                          Hamburg, Norderstedt
                          Schnelle Bewerbung
                          Are you a young and ambitious individual looking to gain valuable experience in the field of Business Development? We are currently seeking a proactive and open-minded Business Development Intern focused on customer acquisition to join our team on a full-time basis. The Business Development Consumer Team takes care of a wide range of tasks ranging from the acquisition of new channels and customers to specific projects such as sustainability communication towards our trade partners. * You support us in defining assortments for specific customer groups and help develop strategies for different channels. * You participate and prepare internal and external meetings, including meetings with customers and . * You have excellent organizational and time management skills, with the ability to prioritize tasks effectively.
                          Are you a young and ambitious individual looking to gain valuable experience in the field of Business Development? We are currently seeking a proactive and open-minded Business Development Intern focused on customer acquisition to join our team on a full-time basis. The Business Development Consumer Team takes care of a wide range of tasks ranging from the acquisition of new channels and customers to specific projects such as sustainability communication towards our trade partners. * You support us in defining assortments for specific customer groups and help develop strategies for different channels. * You participate and prepare internal and external meetings, including meetings with customers and . * You have excellent organizational and time management skills, with the ability to prioritize tasks effectively.
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                          Schnelle Bewerbung
                          3 years of experience as a Talent Management Consultant or similar role - Position Overview: We are seeking a highly skilled and experienced Consultant specializing in Talent Management and Organizational Development. The Consultant will foster initiatives and concepts within Talent Management, Talent Acquisition, and Organizational Development. * Assess and improve concepts within talent management, talent acquisition, learning, and cultural development * Advise on performance management and goal setting * Deliver presentations and learning initiatives on talent management topics * Deep understanding of talent management principles and best practices * Strong analytical, communication, and project management skills * Proficiency in HRIS and talent management software - Our solutions make a difference in the work, products, and lives of our customers across a variety of industries, ...
                          3 years of experience as a Talent Management Consultant or similar role - Position Overview: We are seeking a highly skilled and experienced Consultant specializing in Talent Management and Organizational Development. The Consultant will foster initiatives and concepts within Talent Management, Talent Acquisition, and Organizational Development. * Assess and improve concepts within talent management, talent acquisition, learning, and cultural development * Advise on performance management and goal setting * Deliver presentations and learning initiatives on talent management topics * Deep understanding of talent management principles and best practices * Strong analytical, communication, and project management skills * Proficiency in HRIS and talent management software - Our solutions make a difference in the work, products, and lives of our customers across a variety of industries, ...
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                          Schnelle Bewerbung
                          As a Global Process Manager, you will drive the continuous development and global alignment of tesa's Lead Management processes with a strong focus on customer-centricity, efficiency, automation and scalability. * Several years of experience in B2B Lead & Pipeline Management processes within an international business environment - In this role, you will ensure that management, CRM-related workflows, and pipeline processes are consistently adopted, and continuously improved across regions and business units. By combining strong process ownership, stakeholder management, and data-driven decision-making, you will help further drive the growth impact of marketing through high-performing processes that create measurable business impact. * Take ownership of global Lead & Pipeline Management processes with a focus on CRM-related workflows and continuous process maturation
                          As a Global Process Manager, you will drive the continuous development and global alignment of tesa's Lead Management processes with a strong focus on customer-centricity, efficiency, automation and scalability. * Several years of experience in B2B Lead & Pipeline Management processes within an international business environment - In this role, you will ensure that management, CRM-related workflows, and pipeline processes are consistently adopted, and continuously improved across regions and business units. By combining strong process ownership, stakeholder management, and data-driven decision-making, you will help further drive the growth impact of marketing through high-performing processes that create measurable business impact. * Take ownership of global Lead & Pipeline Management processes with a focus on CRM-related workflows and continuous process maturation
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                          As Customer Experience Partner, you will be the key contact for Gold and Silver customers, ensuring reliable, proactive and high-quality end-to-end service delivery. This role is ideal for someone who enjoys working close to the customer, managing operational topics end-to-end, and improving the overall customer experience. Customer relationship & escalation management Continuous improvement & customer experience * Support Voice of Customer (VoC), CSAT and CES programmes to improve customer experience * Several years of experience in an operational Customer Service, Customer Experience, Supply Chain, or Order-to-Cash role, such as Customer Experience Partner, , , or Account Support. * Proven experience managing customer relationships and acting as a trusted point of contact for key accounts. * Experience handling customer escalations, conducting root cause analysis, and ...
                          As Customer Experience Partner, you will be the key contact for Gold and Silver customers, ensuring reliable, proactive and high-quality end-to-end service delivery. This role is ideal for someone who enjoys working close to the customer, managing operational topics end-to-end, and improving the overall customer experience. Customer relationship & escalation management Continuous improvement & customer experience * Support Voice of Customer (VoC), CSAT and CES programmes to improve customer experience * Several years of experience in an operational Customer Service, Customer Experience, Supply Chain, or Order-to-Cash role, such as Customer Experience Partner, , , or Account Support. * Proven experience managing customer relationships and acting as a trusted point of contact for key accounts. * Experience handling customer escalations, conducting root cause analysis, and ...
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                          Schnelle Bewerbung
                          KPI-Setup und Reporting (CSAT, NPS, FCR, Contact Rate, SLA, Backlog, Retourengründe) – Kennzahlen dienen als Grundlage für eine bessere Customer Experience * Verständnis für die Zusammenhänge zwischen Customer Experience, Markenwahrnehmung, Kundenbindung und Wachstum * Kundenfeedback wird als strategischer Input für bessere Prozesse, bessere Customer Experience und langfristige Kundenbindung genutzt * Direkten Einfluss auf die Customer Experience und Weiterentwicklung unserer E-Commerce-Plattformen * Führung, Entwicklung und Motivation eines Teams, das Kundenorientierung nicht nur umsetzt, sondern lebt – inkl. Coaching, Performance-Management und klarer Qualitätsstandards * Aufbau einer datengetriebenen Voice-of-Customer-Systematik: Kontaktgründe analysieren, Muster erkennen und strukturelle Ursachen gemeinsam mit E-Commerce, Logistik, Marketing, CRM und IT nachhaltig lösen
                          KPI-Setup und Reporting (CSAT, NPS, FCR, Contact Rate, SLA, Backlog, Retourengründe) – Kennzahlen dienen als Grundlage für eine bessere Customer Experience * Verständnis für die Zusammenhänge zwischen Customer Experience, Markenwahrnehmung, Kundenbindung und Wachstum * Kundenfeedback wird als strategischer Input für bessere Prozesse, bessere Customer Experience und langfristige Kundenbindung genutzt * Direkten Einfluss auf die Customer Experience und Weiterentwicklung unserer E-Commerce-Plattformen * Führung, Entwicklung und Motivation eines Teams, das Kundenorientierung nicht nur umsetzt, sondern lebt – inkl. Coaching, Performance-Management und klarer Qualitätsstandards * Aufbau einer datengetriebenen Voice-of-Customer-Systematik: Kontaktgründe analysieren, Muster erkennen und strukturelle Ursachen gemeinsam mit E-Commerce, Logistik, Marketing, CRM und IT nachhaltig lösen
                          mehr
                          Schnelle Bewerbung
                          Experience Real Estate. Als digitaler Property Manager und Bewirtschaftungspartner haben wir es uns zur Aufgabe gemacht, das Property Management im Wohnungsmarkt zu revolutionieren. * Wellbeing: Betriebliches Gesundheitsmanagement – ein jährliches Gesundheitsbudget sowie eine bezuschusste Mitgliedschaft beim Urban Sports Club.
                          Experience Real Estate. Als digitaler Property Manager und Bewirtschaftungspartner haben wir es uns zur Aufgabe gemacht, das Property Management im Wohnungsmarkt zu revolutionieren. * Wellbeing: Betriebliches Gesundheitsmanagement – ein jährliches Gesundheitsbudget sowie eine bezuschusste Mitgliedschaft beim Urban Sports Club.
                          mehr
                          NEU

                          Senior Customer Experience Solution Engineer (m/w/d)

                          Sopra Steria
                          bundesweit, Berlin, Frankfurt, Hamburg, Köln, Leipzig, München
                          Teilweise Home-Office
                          Anschreiben nicht erforderlich
                          Wir sind als eine der führenden europäischen Management- und Technologieberatungen ein echter Tech-Player. * Als Trusted Advisor berätst du unsere Kunden auf Fach‑ und Managementebene zu technologischen und architektonischen Fragestellungen * Stark ausgeprägte Präsentations‑, Kommunikations‑ und Beratungsfähigkeiten im Umgang mit Fach‑ und Management‑Stakeholdern
                          Wir sind als eine der führenden europäischen Management- und Technologieberatungen ein echter Tech-Player. * Als Trusted Advisor berätst du unsere Kunden auf Fach‑ und Managementebene zu technologischen und architektonischen Fragestellungen * Stark ausgeprägte Präsentations‑, Kommunikations‑ und Beratungsfähigkeiten im Umgang mit Fach‑ und Management‑Stakeholdern
                          mehr
                          Anschreiben nicht erforderlich
                          The global B2B e-commerce market is experiencing explosive growth. Here, you can make the most of your expertise and actively help our customers succeed. You will be responsible for selling our product Europages in the Polish market and targeting suitable new customers. You know how to identify the needs of potential customers and effectively convince them with the right solutions from our portfolio. You structure initial digital conversations and presentations in a way that fosters long-term, profitable customer relationships. * You have prior sales experience - for example, in telemarketing, field sales, or B2B inside sales - and are looking to further develop your skills in a targeted manner
                          The global B2B e-commerce market is experiencing explosive growth. Here, you can make the most of your expertise and actively help our customers succeed. You will be responsible for selling our product Europages in the Polish market and targeting suitable new customers. You know how to identify the needs of potential customers and effectively convince them with the right solutions from our portfolio. You structure initial digital conversations and presentations in a way that fosters long-term, profitable customer relationships. * You have prior sales experience - for example, in telemarketing, field sales, or B2B inside sales - and are looking to further develop your skills in a targeted manner
                          mehr
                          Anschreiben nicht erforderlich
                          The global B2B e-commerce market is experiencing explosive growth. Here, you can make the most of your expertise and actively help our customers succeed. You will be responsible for selling our product Europages in the GB market and targeting suitable new customers. You know how to identify the needs of potential customers and effectively convince them with the right solutions from our portfolio. You structure initial digital conversations and presentations in a way that fosters long-term, profitable customer relationships. * You have prior sales experience - for example, in telemarketing, field sales, or B2B inside sales - and are looking to further develop your skills in a targeted manner
                          The global B2B e-commerce market is experiencing explosive growth. Here, you can make the most of your expertise and actively help our customers succeed. You will be responsible for selling our product Europages in the GB market and targeting suitable new customers. You know how to identify the needs of potential customers and effectively convince them with the right solutions from our portfolio. You structure initial digital conversations and presentations in a way that fosters long-term, profitable customer relationships. * You have prior sales experience - for example, in telemarketing, field sales, or B2B inside sales - and are looking to further develop your skills in a targeted manner
                          mehr

                          Senior Product Manager - Materials Management (d/f/m)

                          4flow
                          Berlin, Düsseldorf, Hamburg, Heidelberg, München, Rüsselsheim, Stuttgart
                          Teilweise Home-Office
                          Embed best‑practice materials management workflows into product design, data structures, and user experience. * At least 6 years of product management experience, ideally with a strong background in supply chain systems - In addition, planning results can be combined with transportation processing and accounting for integrated transportation management. * Lead product discovery and delivery for materials and inventory management solutions for our global supply chain clients. * Conduct market research and customer interviews across regions and prioritize the product backlog based on business impact and feasibility. * Hands‑on expertise with SAP Materials Management (SAP MM/IM). ; experience with additional ERP systems such as Oracle is a plus * Ability to turn practical materials‑management knowledge into digital processes such as workflows or user journeys.
                          Embed best‑practice materials management workflows into product design, data structures, and user experience. * At least 6 years of product management experience, ideally with a strong background in supply chain systems - In addition, planning results can be combined with transportation processing and accounting for integrated transportation management. * Lead product discovery and delivery for materials and inventory management solutions for our global supply chain clients. * Conduct market research and customer interviews across regions and prioritize the product backlog based on business impact and feasibility. * Hands‑on expertise with SAP Materials Management (SAP MM/IM). ; experience with additional ERP systems such as Oracle is a plus * Ability to turn practical materials‑management knowledge into digital processes such as workflows or user journeys.
                          mehr
                          Operational management: Take the lead in overseeing the daily operations and performance of all GRE maintenance activities across all locations, ensuring compliance with safety standards, maintenance schedules and quality requirements. * Budget and resource management: Manage operational budgets, control maintenance costs and allocate resources efficiently across the sites. This includes rail maintenance policy management in line with the concept of GRE's Rail Maintenance Policy. Prepare reports and present insights to senior management. * Key interface to market operations: Ensure that maintenance requirements are coordinated with customer requirements in market operations. Effectively manage requests with a focus on customer satisfaction, driving the operational execution of “high attention” requests until completion.
                          Operational management: Take the lead in overseeing the daily operations and performance of all GRE maintenance activities across all locations, ensuring compliance with safety standards, maintenance schedules and quality requirements. * Budget and resource management: Manage operational budgets, control maintenance costs and allocate resources efficiently across the sites. This includes rail maintenance policy management in line with the concept of GRE's Rail Maintenance Policy. Prepare reports and present insights to senior management. * Key interface to market operations: Ensure that maintenance requirements are coordinated with customer requirements in market operations. Effectively manage requests with a focus on customer satisfaction, driving the operational execution of “high attention” requests until completion.
                          mehr
                          Schnelle Bewerbung
                          Du hast nachweisbare Erfahrung in Retourenmanagement, Qualitätssicherung oder Customer Experience – idealerweise im E-Commerce oder Fashion-Umfeld. Für ein gezieltes Retourenprojekt suchen wir eine:n Customer Quality & Returns Manager:in Online , der/die versteht, was hinter jeder Rücksendung steckt.
                          Du hast nachweisbare Erfahrung in Retourenmanagement, Qualitätssicherung oder Customer Experience – idealerweise im E-Commerce oder Fashion-Umfeld. Für ein gezieltes Retourenprojekt suchen wir eine:n Customer Quality & Returns Manager:in Online , der/die versteht, was hinter jeder Rücksendung steckt.
                          mehr
                          Schnelle Bewerbung
                          Provide support to project management in ensuring smooth logistic processes, particularly for product launches in the Consumer & Craftsmen sector. * having experiences from previous apprenticeships would be an advantage * You have ideally gained some experience with ERP systems, such as SAP, Oracle, SAGE. Our solutions make a difference in the work, products, and lives of our customers across a variety of industries, including Automotive, Electronics, and Home applications. With this, we address a broad segment of business customers, but also you as a private consumer.
                          Provide support to project management in ensuring smooth logistic processes, particularly for product launches in the Consumer & Craftsmen sector. * having experiences from previous apprenticeships would be an advantage * You have ideally gained some experience with ERP systems, such as SAP, Oracle, SAGE. Our solutions make a difference in the work, products, and lives of our customers across a variety of industries, including Automotive, Electronics, and Home applications. With this, we address a broad segment of business customers, but also you as a private consumer.
                          mehr
                          Schnelle Bewerbung
                          You will be responsible for managing and optimizing treasury operations with a strong focus on cash and liquidity management across tesa. * Support onboarding of new banks and integration of accounts into treasury management systems, including managing banking authorizations * Several years of experience in finance, treasury, or the banking sector * Strong understanding of treasury processes, including cash management and foreign exchange * Hands-on experience with treasury systems and ERP platforms (preferably SAP/S/4HANA) Our solutions make a difference in the work, products, and lives of our customers across a variety of industries, including Automotive, Electronics, and Home applications. With this, we address a broad segment of business customers, but also you as a private consumer.
                          You will be responsible for managing and optimizing treasury operations with a strong focus on cash and liquidity management across tesa. * Support onboarding of new banks and integration of accounts into treasury management systems, including managing banking authorizations * Several years of experience in finance, treasury, or the banking sector * Strong understanding of treasury processes, including cash management and foreign exchange * Hands-on experience with treasury systems and ERP platforms (preferably SAP/S/4HANA) Our solutions make a difference in the work, products, and lives of our customers across a variety of industries, including Automotive, Electronics, and Home applications. With this, we address a broad segment of business customers, but also you as a private consumer.
                          mehr
                          Schnelle Bewerbung
                          You conduct engaging training sessions for Product Managers, enabling them to effectively use our Product Information Management (PIM) system. * You have the opportunity to write your master's thesis at tesa SE, combining academic work with practical experience. * You will support in data reportings for our team and other stakeholders, with the aim of understanding data gaps and inconsistencies and leveraging potentials for improving customer-facing information. You are currently enrolled in a bachelor's or master's degree program, preferably in Information Technology, Business Administration, Data Management, or a related field. You have a strong affinity for data handling and digital tools; experience in digital marketing is a plus. Our solutions make a difference in the work, products, and lives of our customers across a variety of industries, including Automotive, ...
                          You conduct engaging training sessions for Product Managers, enabling them to effectively use our Product Information Management (PIM) system. * You have the opportunity to write your master's thesis at tesa SE, combining academic work with practical experience. * You will support in data reportings for our team and other stakeholders, with the aim of understanding data gaps and inconsistencies and leveraging potentials for improving customer-facing information. You are currently enrolled in a bachelor's or master's degree program, preferably in Information Technology, Business Administration, Data Management, or a related field. You have a strong affinity for data handling and digital tools; experience in digital marketing is a plus. Our solutions make a difference in the work, products, and lives of our customers across a variety of industries, including Automotive, ...
                          mehr
                          Schnelle Bewerbung
                          5+ years of experience in packaging development, packaging engineering, or a related role within consumer products. * Strong project management and communication skills in an international, matrix organization. Our solutions make a difference in the work, products, and lives of our customers across a variety of industries, including Automotive, Electronics, and Home applications. With this, we address a broad segment of business customers, but also you as a private consumer.
                          5+ years of experience in packaging development, packaging engineering, or a related role within consumer products. * Strong project management and communication skills in an international, matrix organization. Our solutions make a difference in the work, products, and lives of our customers across a variety of industries, including Automotive, Electronics, and Home applications. With this, we address a broad segment of business customers, but also you as a private consumer.
                          mehr
                          NEU
                          Schnelle Bewerbung
                          Extensive practical experience in quality management, preferably within a corporate or multi‑site environment * Ensure product compliance during development by enforcing internal specifications, regulatory requirements, customer‑specific standards, and defined release criteria * Support and challenge development teams to embed quality and compliance by design, including risk assessments (e.g. FMEA), validation concepts, and structured change management * Lead and harmonize global product quality and Business Unit–related process management initiatives * Drive continuous improvement of quality and process management to increase efficiency and compliance within the Business Unit * Strong knowledge of product quality management across the product lifecycle, ideally within development and industrial contexts - Our solutions make a difference in the work, products, and lives of our ...
                          Extensive practical experience in quality management, preferably within a corporate or multi‑site environment * Ensure product compliance during development by enforcing internal specifications, regulatory requirements, customer‑specific standards, and defined release criteria * Support and challenge development teams to embed quality and compliance by design, including risk assessments (e.g. FMEA), validation concepts, and structured change management * Lead and harmonize global product quality and Business Unit–related process management initiatives * Drive continuous improvement of quality and process management to increase efficiency and compliance within the Business Unit * Strong knowledge of product quality management across the product lifecycle, ideally within development and industrial contexts - Our solutions make a difference in the work, products, and lives of our ...
                          mehr
                          Schnelle Bewerbung
                          Extensive practical experience in quality management, preferably within a corporate, global, or multi‑site industrial environment - In this role, you ensure the consistent application of quality standards, processes, and management systems while driving efficiency, harmonization, and compliance on a global scale. * Develop, implement, and maintain Quality Management Systems in line with ISO 9001 and IATF 16949, ensuring consistent application of quality policies, procedures, and best practices * Lead and coordinate global quality and process management initiatives, partnering with cross‑functional departments to define and implement harmonized processes * Solid knowledge of Quality Management Systems and quality governance, ideally with hands‑on exposure to ISO 9001 and IATF 16949 * Proven leadership and stakeholder management capabilities, with the ability to influence and ...
                          Extensive practical experience in quality management, preferably within a corporate, global, or multi‑site industrial environment - In this role, you ensure the consistent application of quality standards, processes, and management systems while driving efficiency, harmonization, and compliance on a global scale. * Develop, implement, and maintain Quality Management Systems in line with ISO 9001 and IATF 16949, ensuring consistent application of quality policies, procedures, and best practices * Lead and coordinate global quality and process management initiatives, partnering with cross‑functional departments to define and implement harmonized processes * Solid knowledge of Quality Management Systems and quality governance, ideally with hands‑on exposure to ISO 9001 and IATF 16949 * Proven leadership and stakeholder management capabilities, with the ability to influence and ...
                          mehr
                          Schnelle Bewerbung
                          Strong experience in treasury with a focus on cash management, liquidity planning, and corporate finance * Solid expertise in financial risk management (especially FX and interest rate exposure) Our solutions make a difference in the work, products, and lives of our customers across a variety of industries, including Automotive, Electronics, and Home applications. With this, we address a broad segment of business customers, but also you as a private consumer.
                          Strong experience in treasury with a focus on cash management, liquidity planning, and corporate finance * Solid expertise in financial risk management (especially FX and interest rate exposure) Our solutions make a difference in the work, products, and lives of our customers across a variety of industries, including Automotive, Electronics, and Home applications. With this, we address a broad segment of business customers, but also you as a private consumer.
                          mehr
                          Durch Innovation, kontinuierliche Optimierung und Streamlining aller Customer Engagement Plattformen, Prozesse und Governance mit Best-In-Class Technologienutzung schaffen Sie eine integrierte, personalisierte, Customer Experience mit Impact. Dies umfasst u.a.: Advanced Segmentation & Targeting, Territory & Call Planning inkl. Channel Mix, Content-Strategie und -Management über alle Kanäle (inkl. Webportal), Next-Best-Action Omnichannel, Customer Facing Operations, Field Data Quality, In-Call-Excellence & Coaching, sowie Sales & Account Insights & Excellence. So gestalten sie ein zukunfts- und wettbewerbsfähiges, skalierbares Marketing- und Customer Engagement Modell, sowie die daten- und KI-gestützte Transformation. * Portfolio & Investment Management: Zentrale Koordination des im Verantwortungsbereich befindlichen T&E-Portfolios mit wertbasierter Priorisierung, Ressourcenallokation und ...
                          Durch Innovation, kontinuierliche Optimierung und Streamlining aller Customer Engagement Plattformen, Prozesse und Governance mit Best-In-Class Technologienutzung schaffen Sie eine integrierte, personalisierte, Customer Experience mit Impact. Dies umfasst u.a.: Advanced Segmentation & Targeting, Territory & Call Planning inkl. Channel Mix, Content-Strategie und -Management über alle Kanäle (inkl. Webportal), Next-Best-Action Omnichannel, Customer Facing Operations, Field Data Quality, In-Call-Excellence & Coaching, sowie Sales & Account Insights & Excellence. So gestalten sie ein zukunfts- und wettbewerbsfähiges, skalierbares Marketing- und Customer Engagement Modell, sowie die daten- und KI-gestützte Transformation. * Portfolio & Investment Management: Zentrale Koordination des im Verantwortungsbereich befindlichen T&E-Portfolios mit wertbasierter Priorisierung, Ressourcenallokation und ...
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                          Bonus: Experience with state management in Flutter (Provider, Riverpod or BLoC), unit/widget testing, CI/CD processes, implementing Figma designs, or interest in UX, mobile performance or energy/IoT. Through our innovative procurement strategies, we ensure both ecological sustainability and cost optimization in home energy management. By passing on wholesale electricity market prices directly to our customers, we are able to reduce their electricity bills by an average of 35%. Our vision is to give every customer the opportunity to manage their energy consumption in a smart way while conserving the environment and natural resources. By offering smart charging and energy management solutions, Rabot Energy actively helps drive the energy transition forward. With this idea, we have already won the trust of over 100,000 customers.
                          Bonus: Experience with state management in Flutter (Provider, Riverpod or BLoC), unit/widget testing, CI/CD processes, implementing Figma designs, or interest in UX, mobile performance or energy/IoT. Through our innovative procurement strategies, we ensure both ecological sustainability and cost optimization in home energy management. By passing on wholesale electricity market prices directly to our customers, we are able to reduce their electricity bills by an average of 35%. Our vision is to give every customer the opportunity to manage their energy consumption in a smart way while conserving the environment and natural resources. By offering smart charging and energy management solutions, Rabot Energy actively helps drive the energy transition forward. With this idea, we have already won the trust of over 100,000 customers.
                          mehr
                          NEU
                          Work experience in business development, project management, customer service or logistics is a plus * Management of daily operations, KPI monitoring, and engagement with logistics and customer service teams * Collaborate closely with cross-functional teams, such as logistics, customer service, and marketing
                          Work experience in business development, project management, customer service or logistics is a plus * Management of daily operations, KPI monitoring, and engagement with logistics and customer service teams * Collaborate closely with cross-functional teams, such as logistics, customer service, and marketing
                          mehr
                          Schnelle Bewerbung
                          You will play a key role in shaping financial decision-making at tesa by acting as a trusted to senior management. * Deliver comprehensive financial insights to senior management by analyzing and interpreting business performance across the tesa Group * Several years of experience (approx. 5+ years) in controlling (business, regional) and corporate finance within an international environment * Experience with ERP, consolidation systems & tools, Analysis for Office, and advanced Excel; affinity for digital and data-driven working methods - Our solutions make a difference in the work, products, and lives of our customers across a variety of industries, including Automotive, Electronics, and Home applications. With this, we address a broad segment of business customers, but also you as a private consumer.
                          You will play a key role in shaping financial decision-making at tesa by acting as a trusted to senior management. * Deliver comprehensive financial insights to senior management by analyzing and interpreting business performance across the tesa Group * Several years of experience (approx. 5+ years) in controlling (business, regional) and corporate finance within an international environment * Experience with ERP, consolidation systems & tools, Analysis for Office, and advanced Excel; affinity for digital and data-driven working methods - Our solutions make a difference in the work, products, and lives of our customers across a variety of industries, including Automotive, Electronics, and Home applications. With this, we address a broad segment of business customers, but also you as a private consumer.
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                          Schnelle Bewerbung
                          Leadership, Project & Change Management skills - Relevant experience * 3-5 years of work experience in Operations * Experience in managing, leading & motivating , ideally in matrix structures * Knowledge of agile project methodologies; experience as product owner is a plus - Our solutions make a difference in the work, products, and lives of our customers across a variety of industries, including Automotive, Electronics, and Home applications. With this, we address a broad segment of business customers, but also you as a private consumer.
                          Leadership, Project & Change Management skills - Relevant experience * 3-5 years of work experience in Operations * Experience in managing, leading & motivating , ideally in matrix structures * Knowledge of agile project methodologies; experience as product owner is a plus - Our solutions make a difference in the work, products, and lives of our customers across a variety of industries, including Automotive, Electronics, and Home applications. With this, we address a broad segment of business customers, but also you as a private consumer.
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                          Was ist das Durchschnittsgehalt für Customer Experience Management in Norderstedt?

                          Durchschnittsgehalt pro Jahr
                          50.000 €

                          Das Durchschnittsgehalt für Customer Experience Management in Norderstedt liegt bei 50.000 €. Gehälter für Customer Experience Management in Norderstedt liegen im Bereich zwischen 42.700 € und 60.300 €.

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