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- Customer Support
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4.307 Treffer für Customer Experience Management Jobs in Norderstedt im Umkreis von 30 km
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Senior Consultant (all genders) Mobility Solutions & Customer Services Strategy
Senior Consultant (all genders) Mobility Solutions & Customer Services Strategy
Porsche Consulting GmbH
Stuttgart, München, Hamburg, Frankfurt am Main, Berlin
Customer Experience & Customer Lifetime Management entwickeln sich zum zentralen Differenzierungsfaktor — über Services, Schnittstellen und Geschäftsmodelle hinweg. * 4-6 Jahre Berufserfahrung in einer führenden Top-Management Beratung, einer Strategieabteilung oder in der Mobilitätsindustrie mit Schwerpunkt Mobility Solutions, Customer Experience, Customer Lifetime Management Unternehmen müssen Mobilitäts- und Kundenstrategien neu denken, um skalierbare Services zu entwickeln, exzellente Customer Experience zu bieten und über den gesamten Lifecycle hinweg Wert zu generieren. Als Senior Consultant (all genders) Mobility Solutions & Customer Experience Strategy entwickelst Du gemeinsam mit unserem Team strategische Mobilitätslösungen, orchestrierst Kundenschnittstellen und hebst optimale Wertpotenziale entlang des gesamten Customer Lifecycle.
Customer Experience & Customer Lifetime Management entwickeln sich zum zentralen Differenzierungsfaktor — über Services, Schnittstellen und Geschäftsmodelle hinweg. * 4-6 Jahre Berufserfahrung in einer führenden Top-Management Beratung, einer Strategieabteilung oder in der Mobilitätsindustrie mit Schwerpunkt Mobility Solutions, Customer Experience, Customer Lifetime Management Unternehmen müssen Mobilitäts- und Kundenstrategien neu denken, um skalierbare Services zu entwickeln, exzellente Customer Experience zu bieten und über den gesamten Lifecycle hinweg Wert zu generieren. Als Senior Consultant (all genders) Mobility Solutions & Customer Experience Strategy entwickelst Du gemeinsam mit unserem Team strategische Mobilitätslösungen, orchestrierst Kundenschnittstellen und hebst optimale Wertpotenziale entlang des gesamten Customer Lifecycle.
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Schnelle Bewerbung
Hier zählen Deine Interessen für: Projektmanagement, Vertriebsstrategien, digitales Schadenmanagement, Customer Experience Management, Process Automation, Core Insurance oder Finanzprozesse. Auch Themen wie Accountmanagement und Testing können in dein Aufgabenbereich fallen. * Du hast idealerweise bereits im Financial Services Umfeld gearbeitet und erste Projektmanagement-Erfahrungen gesammelt.
Hier zählen Deine Interessen für: Projektmanagement, Vertriebsstrategien, digitales Schadenmanagement, Customer Experience Management, Process Automation, Core Insurance oder Finanzprozesse. Auch Themen wie Accountmanagement und Testing können in dein Aufgabenbereich fallen. * Du hast idealerweise bereits im Financial Services Umfeld gearbeitet und erste Projektmanagement-Erfahrungen gesammelt.
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Senior Consultant (w/m/d) Sales, Marketing & Pricing
Senior Consultant (w/m/d) Sales, Marketing & Pricing
Horváth
Berlin, Düsseldorf, Frankfurt, Hamburg, München, Stuttgart
Teilweise Home-Office
Du verantwortest abwechslungsreiche und anspruchsvolle (Teil-)Projekte mit den Schwerpunkten Sales & Marketing Transformation, Service Optimierung, Customer Experience Management, digitaler Vertrieb, Commercial Steering, CRM sowie Topline Excellence und/ oder Pricing von der Konzeption bis zur Umsetzung. * Deine Fachexpertise: Du bringst mehrjährige Erfahrung mit in Themen wie Vertriebsstrategie, Vertriebsprozesse, Vertriebsorganisation, Marktsegmentierung und Kundensegmentierung, Digital Sales, Pricing, Customer Experience Management, CRM-Konzeption und CRM-Umsetzung oder im Bereich der strategischen Marktanalyse - entweder auf Beratungs- oder Kundenseite. Als unabhängige, internationale Managementberatung begegnen wir täglich spannenden Aufgaben und Kunden. Du agierst und berätst auf Augenhöhe – von den Mitarbeitenden bis zum Top-Management.
Du verantwortest abwechslungsreiche und anspruchsvolle (Teil-)Projekte mit den Schwerpunkten Sales & Marketing Transformation, Service Optimierung, Customer Experience Management, digitaler Vertrieb, Commercial Steering, CRM sowie Topline Excellence und/ oder Pricing von der Konzeption bis zur Umsetzung. * Deine Fachexpertise: Du bringst mehrjährige Erfahrung mit in Themen wie Vertriebsstrategie, Vertriebsprozesse, Vertriebsorganisation, Marktsegmentierung und Kundensegmentierung, Digital Sales, Pricing, Customer Experience Management, CRM-Konzeption und CRM-Umsetzung oder im Bereich der strategischen Marktanalyse - entweder auf Beratungs- oder Kundenseite. Als unabhängige, internationale Managementberatung begegnen wir täglich spannenden Aufgaben und Kunden. Du agierst und berätst auf Augenhöhe – von den Mitarbeitenden bis zum Top-Management.
Noch nichts dabei? Es gibt 4304 weitere Jobs, die zu deiner Suche passen könnten
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Strategic Business Owner (all gender) - Customer Experience
Strategic Business Owner (all gender) - Customer Experience
TUI Cruises GmbH
Hamburg
Teilweise Home-Office
Du bewertest Business Values, planst und orchestrierst die Rollouts entlang des gesamten Customer Lifecycles * Du verantwortest die Definition und Auswertung von KPI und erstellst regelmäßige Reportings an das Management und interne Stakeholder * Du vertrittst den CRM-Bereich in strategischen Meetings und bist die Hauptschnittstelle zwischen operativen Teams und Management * Strategische Expertise: Mehrjährige Erfahrung in Business Management und Produktstrategie sowie in der Führung komplexer strategischer Themen in einem dynamischen Technology-Umfeld. * Stakeholder-Management: Fundierte Erfahrung in der Steuerung crossfunktionaler, strategischer Initiativen in einem technologiegetriebenen Umfeld mit einer hohen Anzahl an Stakeholdern. * Kundenfokus: Kenntnisse in CRM, datengestützter Kundenentwicklung oder Customer Journeys sind von Vorteil, um die Brücke zwischen ...
Du bewertest Business Values, planst und orchestrierst die Rollouts entlang des gesamten Customer Lifecycles * Du verantwortest die Definition und Auswertung von KPI und erstellst regelmäßige Reportings an das Management und interne Stakeholder * Du vertrittst den CRM-Bereich in strategischen Meetings und bist die Hauptschnittstelle zwischen operativen Teams und Management * Strategische Expertise: Mehrjährige Erfahrung in Business Management und Produktstrategie sowie in der Führung komplexer strategischer Themen in einem dynamischen Technology-Umfeld. * Stakeholder-Management: Fundierte Erfahrung in der Steuerung crossfunktionaler, strategischer Initiativen in einem technologiegetriebenen Umfeld mit einer hohen Anzahl an Stakeholdern. * Kundenfokus: Kenntnisse in CRM, datengestützter Kundenentwicklung oder Customer Journeys sind von Vorteil, um die Brücke zwischen ...
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Manager/in Student Experience & CRM (m/w/d)
Manager/in Student Experience & CRM (m/w/d)
Europäische Fernhochschule Hamburg - University of Applied Sciences
Hamburg-Rahlstedt
Teilweise Home-Office
Zur Unterstützung unseres Teams suchen wir ab sofort bevorzugt am Standort Hamburg eine/n Manager/in Student Experience & CRM (m/w/d) In dieser Rolle gestaltest du die Student Experience entlang der gesamten Student Journey – mit einem klaren Fokus auf Orientierung, Bindung und Studienerfolg. Student Experience & CRM * Du arbeitest eng mit unserem Studienservice, der IT, dem Qualitätsmanagement und weiteren Bereichen zusammen * Erste Berührungspunkte mit Customer Journeys, Retention oder Nutzeranalysen
Zur Unterstützung unseres Teams suchen wir ab sofort bevorzugt am Standort Hamburg eine/n Manager/in Student Experience & CRM (m/w/d) In dieser Rolle gestaltest du die Student Experience entlang der gesamten Student Journey – mit einem klaren Fokus auf Orientierung, Bindung und Studienerfolg. Student Experience & CRM * Du arbeitest eng mit unserem Studienservice, der IT, dem Qualitätsmanagement und weiteren Bereichen zusammen * Erste Berührungspunkte mit Customer Journeys, Retention oder Nutzeranalysen
NEU
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Mitarbeiter Customer Experience mit Fokus Schulkooperationen (m/w/d)
Mitarbeiter Customer Experience mit Fokus Schulkooperationen (m/w/d)
AMD Akademie Mode & Design GmbH
Hamburg
Teilweise Home-Office
Enge Zusammenarbeit mit dem Customer Experience Team, dem Customer Engagement, der Lehre und anderen Standorten zur Sicherstellung einer durchgängigen und überzeugenden Customer Journey - Seit mehr als 30 Jahren bildet sie in den Bereichen Mode, Medien, Management und Design aus – praxisnah und bestens vernetzt mit Wirtschaft, Gesellschaft und Kultur. Ob Modedesign, Journalismus, Management oder Design – an den AMD-Standorten in Hamburg, Düsseldorf, Wiesbaden, München und Berlin lernen alle Studierenden unter einem Dach.
Enge Zusammenarbeit mit dem Customer Experience Team, dem Customer Engagement, der Lehre und anderen Standorten zur Sicherstellung einer durchgängigen und überzeugenden Customer Journey - Seit mehr als 30 Jahren bildet sie in den Bereichen Mode, Medien, Management und Design aus – praxisnah und bestens vernetzt mit Wirtschaft, Gesellschaft und Kultur. Ob Modedesign, Journalismus, Management oder Design – an den AMD-Standorten in Hamburg, Düsseldorf, Wiesbaden, München und Berlin lernen alle Studierenden unter einem Dach.
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Senior Customer Partner - Region Northeast Germany (m/w/d)
Senior Customer Partner - Region Northeast Germany (m/w/d)
Kyndryl
Nordostdeutschland, Schleswig-Holstein, Hamburg, Niedersachsen, Bremen, Mecklenburg-Vorpommern
Serve as the main point of contact for all customer account management matters * Proven work experience (7+ years) in account management or a relevant role - We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. Are you ready to take on an exciting challenge as a Senior Customer Partner with Kyndryl? We're looking for a dynamic individual like you, who can revolutionize relationship management, drive account growth, and boost profitability. In this role, you'll have the power to create, maintain, and develop deep customer connections, bringing the very best of Kyndryl to the table and building trusted relationships with top-level executives. As a Senior Customer Partner, you'll be at the forefront of driving proactive account growth primarily for new ...
Serve as the main point of contact for all customer account management matters * Proven work experience (7+ years) in account management or a relevant role - We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. Are you ready to take on an exciting challenge as a Senior Customer Partner with Kyndryl? We're looking for a dynamic individual like you, who can revolutionize relationship management, drive account growth, and boost profitability. In this role, you'll have the power to create, maintain, and develop deep customer connections, bringing the very best of Kyndryl to the table and building trusted relationships with top-level executives. As a Senior Customer Partner, you'll be at the forefront of driving proactive account growth primarily for new ...
NEU
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Senior Solution Consultant / Content & Experience Management
Senior Solution Consultant / Content & Experience Management
Adobe Systems Europe Limited
Munich, Bavaria, Germany, Hamburg, Hamburg, Germany
By optimizing this content experience, companies can enhance efficiency, boost engagement, and ensure a seamless flow of content from creation to customer delivery. * Inspire customers to favour Adobe's Content Experience portfolio (Adobe, Experience Manager and Adobe's digital media technology) solutions by developing and delivering product presentations and demonstrations * Strong experience with selling or implementing an enterprise-class Web content management solution is required; a big plus if that solution is AEM - Changing the world through digital experiences is what Adobe's all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with ...
By optimizing this content experience, companies can enhance efficiency, boost engagement, and ensure a seamless flow of content from creation to customer delivery. * Inspire customers to favour Adobe's Content Experience portfolio (Adobe, Experience Manager and Adobe's digital media technology) solutions by developing and delivering product presentations and demonstrations * Strong experience with selling or implementing an enterprise-class Web content management solution is required; a big plus if that solution is AEM - Changing the world through digital experiences is what Adobe's all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with ...
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Aktive Steuerung bereichsübergreifender Projekte zur Effizienzsteigerung, Automatisierung und Verbesserung der Customer Experience Unser Customer Service Team ist verantwortlich für die Steuerung unserer externen Call Center. Als Teamlead (m/w/d) Customer Service Processes & Knowledge übernimmst du gemeinsam mit deinem Team die Verantwortung für die Analyse, Optimierung und Steuerung zentraler Customer-Service-Prozesse sowie für die Weiterentwicklung unserer Knowledge-Strukturen. Dabei arbeitest du eng mit internen Stakeholdern zusammen und gestaltest aktiv die strategische Weiterentwicklung unseres Customer Service Setups. * Fachliche und disziplinarische Führung des Teams „Customer Service Processes & Knowledge“ * Analyse, Standardisierung und kontinuierliche Optimierung von Customer-Service-Prozessen * Verantwortung für Effizienz und Qualität in der internen Last Level Ticketbearbeitung ...
Aktive Steuerung bereichsübergreifender Projekte zur Effizienzsteigerung, Automatisierung und Verbesserung der Customer Experience Unser Customer Service Team ist verantwortlich für die Steuerung unserer externen Call Center. Als Teamlead (m/w/d) Customer Service Processes & Knowledge übernimmst du gemeinsam mit deinem Team die Verantwortung für die Analyse, Optimierung und Steuerung zentraler Customer-Service-Prozesse sowie für die Weiterentwicklung unserer Knowledge-Strukturen. Dabei arbeitest du eng mit internen Stakeholdern zusammen und gestaltest aktiv die strategische Weiterentwicklung unseres Customer Service Setups. * Fachliche und disziplinarische Führung des Teams „Customer Service Processes & Knowledge“ * Analyse, Standardisierung und kontinuierliche Optimierung von Customer-Service-Prozessen * Verantwortung für Effizienz und Qualität in der internen Last Level Ticketbearbeitung ...
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You plan and conduct primary research projects with agencies, acting as the interface to key stakeholders and senior management to communicate customer-based recommendations. * You have 5+ years of international experience in customer intelligence, market research or a related area within life sciences or a comparable industry. * You design and implement Voice of Customer (VoC) programs using qualitative and quantitative methods such as surveys, interviews, focus groups and customer journey mapping, collaborating with external and internal to drive product development, corporate strategy and GTM. * You apply the Outcome-Driven Innovation (ODI) framework to identify and prioritize customer needs, to bring in innovation and new product development ideas in the organisation. * You extract and analyze customer data, generate insights, conduct workshops and present actionable recommendations to .
You plan and conduct primary research projects with agencies, acting as the interface to key stakeholders and senior management to communicate customer-based recommendations. * You have 5+ years of international experience in customer intelligence, market research or a related area within life sciences or a comparable industry. * You design and implement Voice of Customer (VoC) programs using qualitative and quantitative methods such as surveys, interviews, focus groups and customer journey mapping, collaborating with external and internal to drive product development, corporate strategy and GTM. * You apply the Outcome-Driven Innovation (ODI) framework to identify and prioritize customer needs, to bring in innovation and new product development ideas in the organisation. * You extract and analyze customer data, generate insights, conduct workshops and present actionable recommendations to .
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National Key Account Management – Oil & Energy Industry (m/f/d)
National Key Account Management – Oil & Energy Industry (m/f/d)
MB Energy Holding GmbH & Co. KG
Hamburg
Teilweise Home-Office
With decades of industry experience and an innovative approach, MB Energy plays an active role in the global energy landscape, supporting its customers in the transition to lower-emission energy sources by developing and providing forward-looking alternatives. * Experience: Several years of experience in key account management within the Oil & Energy industry. In this role, you will manage strategically important customer relationships, develop existing accounts, and identify new growth opportunities. * Client Relationship Management: You develop and maintain strong, long-lasting relationships with key clients, acting as their main point of contact to ensure satisfaction and effective collaboration. * Customer Needs and Solutions: You understand customer requirements to ensure our solutions align with their objectives and ensure the timely and successful delivery of products and services.
With decades of industry experience and an innovative approach, MB Energy plays an active role in the global energy landscape, supporting its customers in the transition to lower-emission energy sources by developing and providing forward-looking alternatives. * Experience: Several years of experience in key account management within the Oil & Energy industry. In this role, you will manage strategically important customer relationships, develop existing accounts, and identify new growth opportunities. * Client Relationship Management: You develop and maintain strong, long-lasting relationships with key clients, acting as their main point of contact to ensure satisfaction and effective collaboration. * Customer Needs and Solutions: You understand customer requirements to ensure our solutions align with their objectives and ensure the timely and successful delivery of products and services.
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IT Projekt Manager | Schwerpunkt Customer Service (w/m/d)
IT Projekt Manager | Schwerpunkt Customer Service (w/m/d)
Otto GmbH & Co. KGaA
Hamburg
Teilweise Home-Office
Anschreiben nicht erforderlich
Affinität für Customer Experience und kontinuierliche Verbesserung. Unsere Abteilung ist aufgeteilt in Shopmanagement, CRM, Online-Marketing sowie Web-Entwicklung. * Du bist vertraut mit agilen Projektmanagement-Methoden (z.B. SCRUM, Kanban) bzw. kannst dich schnell in agile Ansätze einarbeiten. Achtsamkeits- und Stressmanagementkurse, Angebote für Eltern, betriebsärztliche & psychosoziale Beratung
Affinität für Customer Experience und kontinuierliche Verbesserung. Unsere Abteilung ist aufgeteilt in Shopmanagement, CRM, Online-Marketing sowie Web-Entwicklung. * Du bist vertraut mit agilen Projektmanagement-Methoden (z.B. SCRUM, Kanban) bzw. kannst dich schnell in agile Ansätze einarbeiten. Achtsamkeits- und Stressmanagementkurse, Angebote für Eltern, betriebsärztliche & psychosoziale Beratung
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Anschreiben nicht erforderlich
As a Junior Lead Management Manager (m/f/x), you will play a pivotal role in driving premium leads, customer acquisition and revenue with operational excellence. Reporting to of management, you will collaborate with a cross-functional team including but not limited to product, tech, sales to expand more lead acquisition channels, qualify the leads and make the customized routing mechanism, ultimately, drive the number and converted customers. * Experience in data management, preferably an understanding of sales and marketing in a B2B context. * Data enrichment: Based on the existing customer data pool, acquire the new ICP (ideal customer profile) user information via data purchase or data crawling, completing more diverse user profile, and finally raise the quality of the sales public pool, which ultimately contribute to leads scoring model and generate the incremental and customers.
As a Junior Lead Management Manager (m/f/x), you will play a pivotal role in driving premium leads, customer acquisition and revenue with operational excellence. Reporting to of management, you will collaborate with a cross-functional team including but not limited to product, tech, sales to expand more lead acquisition channels, qualify the leads and make the customized routing mechanism, ultimately, drive the number and converted customers. * Experience in data management, preferably an understanding of sales and marketing in a B2B context. * Data enrichment: Based on the existing customer data pool, acquire the new ICP (ideal customer profile) user information via data purchase or data crawling, completing more diverse user profile, and finally raise the quality of the sales public pool, which ultimately contribute to leads scoring model and generate the incremental and customers.
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Domain Lead IT Finance, People & Testmanagement (m/w/d)
Domain Lead IT Finance, People & Testmanagement (m/w/d)
bonprix Handelsgesellschaft mbH
Hamburg
Teilweise Home-Office
Anschreiben nicht erforderlich
Bei bonprix treiben wir die digitale Customer Experience mit moderner Technologie und viel Gestaltungsspielraum für jede*n Einzelne*n voran – agil, verantwortungsvoll und immer mit Teamspirit. Als Domain Lead verantwortest Du mit Deinen zwei Teams über 40 Geschäftsprozesse in den Bereichen FI-Finance, SAP HR-Integration und zentrales Testmanagement. Gemeinsam gestaltet ihr eine nahtlose Verbindung zwischen Business und IT sowie das zentrale Testmanagement über alle Frontend und Backend Systeme. Du führst zwei spezialisierte Teams und verantwortest die Domain IT Finance, People & Testmanagement ganzheitlich. Außerdem verantwortest Du die Einführung des Konzern-Blueprints für SAP SuccessFactors und die Weiterentwicklung des Testmanagements. Hierbei liegt der Fokus auf dem Testmanagement der Großprojekte sowie die Testautomatisierung in den Frontend und Backend Systemen.
Bei bonprix treiben wir die digitale Customer Experience mit moderner Technologie und viel Gestaltungsspielraum für jede*n Einzelne*n voran – agil, verantwortungsvoll und immer mit Teamspirit. Als Domain Lead verantwortest Du mit Deinen zwei Teams über 40 Geschäftsprozesse in den Bereichen FI-Finance, SAP HR-Integration und zentrales Testmanagement. Gemeinsam gestaltet ihr eine nahtlose Verbindung zwischen Business und IT sowie das zentrale Testmanagement über alle Frontend und Backend Systeme. Du führst zwei spezialisierte Teams und verantwortest die Domain IT Finance, People & Testmanagement ganzheitlich. Außerdem verantwortest Du die Einführung des Konzern-Blueprints für SAP SuccessFactors und die Weiterentwicklung des Testmanagements. Hierbei liegt der Fokus auf dem Testmanagement der Großprojekte sowie die Testautomatisierung in den Frontend und Backend Systemen.
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Experience in adhesive tape development, application engineering, technical marketing, or project management is an advantage - Working closely with customers, printing equipment manufacturers, and internal sales, marketing, and product development teams, you will help implement high-performance adhesive solutions that optimize production processes and deliver measurable customer value. This role combines hands-on technical expertise, customer-facing consultancy, and strategic market development in an international environment, with a strong focus on Europe. In this role, you will support customers directly on-site, helping them solve technical challenges and continuously optimize their production processes. Technical consulting & customer support * Advise customers and PPS Sales Specialists on selecting the optimal tesa adhesive tape solutions based on end-customer requirements and applications
Experience in adhesive tape development, application engineering, technical marketing, or project management is an advantage - Working closely with customers, printing equipment manufacturers, and internal sales, marketing, and product development teams, you will help implement high-performance adhesive solutions that optimize production processes and deliver measurable customer value. This role combines hands-on technical expertise, customer-facing consultancy, and strategic market development in an international environment, with a strong focus on Europe. In this role, you will support customers directly on-site, helping them solve technical challenges and continuously optimize their production processes. Technical consulting & customer support * Advise customers and PPS Sales Specialists on selecting the optimal tesa adhesive tape solutions based on end-customer requirements and applications
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Compliance Specialist (all genders) – Focus: Export Control & Customs
Compliance Specialist (all genders) – Focus: Export Control & Customs
Safran Helicopter Engines Germany GmbH
Norderstedt
Several years of relevant experience (at least 8–10 years) in export control, customs, and compliance management, preferably in an international industrial setting. * Strong experience in setting up and applying compliance management systems (e.g. IDW PS 980, ISO 37301). Our employees of 78 highly skilled professionals from over 15 nations combine advanced technological expertise with deep industry experience to deliver reliable and high-performance engine solutions. Guided by a focus on innovation, quality and customer satisfaction, we strive to set new standards in the aerospace industry. Our mission: To keep our customers flying! * You serve as the central contact for export control, customs and compliance at management level. * You advise the management and departments as the first point of contact for all export control and compliance issues.
Several years of relevant experience (at least 8–10 years) in export control, customs, and compliance management, preferably in an international industrial setting. * Strong experience in setting up and applying compliance management systems (e.g. IDW PS 980, ISO 37301). Our employees of 78 highly skilled professionals from over 15 nations combine advanced technological expertise with deep industry experience to deliver reliable and high-performance engine solutions. Guided by a focus on innovation, quality and customer satisfaction, we strive to set new standards in the aerospace industry. Our mission: To keep our customers flying! * You serve as the central contact for export control, customs and compliance at management level. * You advise the management and departments as the first point of contact for all export control and compliance issues.
Master's degree in Business Administration, Engineering (e.g., Industrial / Systems Engineering) or a related field, with proven experience in business process management and continuous process improvement * Certification in process improvement methodologies (e.g., Lean Six Sigma, Green Belt / Black Belt) is highly desirable combined with effective project management experience leading cross-functional teams - Our employees of 78 highly skilled professionals from over 15 nations combine advanced technological expertise with deep industry experience to deliver reliable and high-performance engine solutions. Safran Helicopter Engines Germany continues to focus on innovation, quality and customer satisfaction, aiming to be a leader in the aerospace industry. Our mission: To keep our customers flying! * Implement, maintain and continuously improve Business Process Management frameworks, methods and tools
Master's degree in Business Administration, Engineering (e.g., Industrial / Systems Engineering) or a related field, with proven experience in business process management and continuous process improvement * Certification in process improvement methodologies (e.g., Lean Six Sigma, Green Belt / Black Belt) is highly desirable combined with effective project management experience leading cross-functional teams - Our employees of 78 highly skilled professionals from over 15 nations combine advanced technological expertise with deep industry experience to deliver reliable and high-performance engine solutions. Safran Helicopter Engines Germany continues to focus on innovation, quality and customer satisfaction, aiming to be a leader in the aerospace industry. Our mission: To keep our customers flying! * Implement, maintain and continuously improve Business Process Management frameworks, methods and tools
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Territory Sales Manager - DACH (m/f/x)
Territory Sales Manager - DACH (m/f/x)
meinestadt.de
Berlin, Hamburg, München, Köln, Frankfurt am Main
Teilweise Home-Office
Experience delivering customer or training programs and technical product demonstrations. The position contributes directly to regional revenue growth and brand strength by developing customer partnerships, supporting distribution channels, and translating market insights into actionable sales strategies. * Represent Spectra Precision at industry events, trade shows, customer demonstrations, and on-site visits to promote product awareness and adoption. * Support dealer and customer training initiatives, providing hands-on product demonstrations and application-focused education. * Act as a technical resource for customers and channel partners, providing product expertise and application guidance as required. * Monitor market trends, activity, and customer feedback, and communicate insights to internal to support strategic decision-making.
Experience delivering customer or training programs and technical product demonstrations. The position contributes directly to regional revenue growth and brand strength by developing customer partnerships, supporting distribution channels, and translating market insights into actionable sales strategies. * Represent Spectra Precision at industry events, trade shows, customer demonstrations, and on-site visits to promote product awareness and adoption. * Support dealer and customer training initiatives, providing hands-on product demonstrations and application-focused education. * Act as a technical resource for customers and channel partners, providing product expertise and application guidance as required. * Monitor market trends, activity, and customer feedback, and communicate insights to internal to support strategic decision-making.
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Specialist Intensive Care (m/w/d) Kundenbetreuung & Key Account Prozesse
Specialist Intensive Care (m/w/d) Kundenbetreuung & Key Account Prozesse
Culligan Deutschland GmbH
Hamburg
Teilweise Home-Office
Mitwirkung im Debitorenmanagement bei komplexer Forderungssituation die eine Mitwirkung des Customer Service notwendig macht * Ausgeprägte Kundenorientierung sowie ein starkes Bewusstsein für eine positive Customer Experience * Eskalationsmanagement für komplexe Sonderfälle
Mitwirkung im Debitorenmanagement bei komplexer Forderungssituation die eine Mitwirkung des Customer Service notwendig macht * Ausgeprägte Kundenorientierung sowie ein starkes Bewusstsein für eine positive Customer Experience * Eskalationsmanagement für komplexe Sonderfälle
(Senior) Consultant (all genders) Aviation Strategy
(Senior) Consultant (all genders) Aviation Strategy
Porsche Consulting GmbH
Stuttgart, München, Hamburg, Berlin, Frankfurt am Main
Professional experience in airline, airport or MRO management ideally in a consulting environment - With more than 900 employees around the globe, Porsche Consulting is one of the world's leading management consultancies. * Building on practical experience to re-organize airline or airport functions * Transforming airlines, airport and MRO organizations to constantly deliver high performance and customer centricity * Taking responsibility for sub-projects, presenting at Management Board level and actively contributing own ideas for our further development * Experience in strategy development and implementation for airlines or airports
Professional experience in airline, airport or MRO management ideally in a consulting environment - With more than 900 employees around the globe, Porsche Consulting is one of the world's leading management consultancies. * Building on practical experience to re-organize airline or airport functions * Transforming airlines, airport and MRO organizations to constantly deliver high performance and customer centricity * Taking responsibility for sub-projects, presenting at Management Board level and actively contributing own ideas for our further development * Experience in strategy development and implementation for airlines or airports
Specialist Intensive Care (m/w/d) Kundenbetreuung & Key Account Prozesse
Specialist Intensive Care (m/w/d) Kundenbetreuung & Key Account Prozesse
Culligan Deutschland GmbH
Hamburg
Teilweise Home-Office
Mitwirkung im Debitorenmanagement bei komplexer Forderungssituation die eine Mitwirkung des Customer Service notwendig macht * Ausgeprägte Kundenorientierung sowie ein starkes Bewusstsein für eine positive Customer Experience * Eskalationsmanagement für komplexe Sonderfälle
Mitwirkung im Debitorenmanagement bei komplexer Forderungssituation die eine Mitwirkung des Customer Service notwendig macht * Ausgeprägte Kundenorientierung sowie ein starkes Bewusstsein für eine positive Customer Experience * Eskalationsmanagement für komplexe Sonderfälle
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Data Operations Specialist (f/m/d) – 12-month fixed-term
Data Operations Specialist (f/m/d) – 12-month fixed-term
Neumann Kaffee Gruppe
Hamburg
Teilweise Home-Office
We combine decades of experience and advanced know-how about the product as well as the international coffee market. In this position, you ensure that our customer and platforms are maintained, particularly in relation to sustainability topics. * Capture, process and maintain geodata from various customers within the Osapiens platform (including data validation, formatting and plausibility checks) * Completed commercial training (e.g. wholesale and foreign trade, freight forwarding/logistics, office management) or comparable qualification * Advantageous (but not required): experience with geodata, Osapiens, ESG tools or similar data platforms
We combine decades of experience and advanced know-how about the product as well as the international coffee market. In this position, you ensure that our customer and platforms are maintained, particularly in relation to sustainability topics. * Capture, process and maintain geodata from various customers within the Osapiens platform (including data validation, formatting and plausibility checks) * Completed commercial training (e.g. wholesale and foreign trade, freight forwarding/logistics, office management) or comparable qualification * Advantageous (but not required): experience with geodata, Osapiens, ESG tools or similar data platforms
Do you know the target market inside and out and possess sound business knowledge gained through firsthand experience in an e-commerce company or management consultancy? * Identify and activate key local growth levers across customer experience, marketing and commercial performance * Experience in an eCommerce or Management Consultancy company (or similar) As a fashion and technology corporation, along with our strong team, our ambition is to make online shopping experiences more inspiring and more personal. * Collaborate closely with marketing, tech, logistics, customer service, and other teams to ensure seamless execution * Very good university degree in business management or comparable degree * Strong communicational skills and stakeholder management
Do you know the target market inside and out and possess sound business knowledge gained through firsthand experience in an e-commerce company or management consultancy? * Identify and activate key local growth levers across customer experience, marketing and commercial performance * Experience in an eCommerce or Management Consultancy company (or similar) As a fashion and technology corporation, along with our strong team, our ambition is to make online shopping experiences more inspiring and more personal. * Collaborate closely with marketing, tech, logistics, customer service, and other teams to ensure seamless execution * Very good university degree in business management or comparable degree * Strong communicational skills and stakeholder management
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Director Business Development Gö, Mü, HH (m/w/d)
Director Business Development Gö, Mü, HH (m/w/d)
ISI GmbH - Institut für Sensorikforschung und Innovationsberatung
Göttingen, München, Hamburg
Teilweise Home-Office
Extensive experience in Account Management and Business Development. Our purpose, to create a new connection between pleasure and responsibility and to help our customers and people in society to achieve this as well, is at the heart of our thinking and actions. You have the ability to translate customer challenges, market developments,and trend insights into business opportunities. * You work in the second management level in close collaboration with the isi leadership team. * You are responsible for the design and strategic development of one or more business areas beyond client management. * You act as a and sparring partner for your account managers in sustainable account management. * You represent isiat trade fairs,conferences and on socialmedia to engage with current and new customers. * Many years of relevant professionalexperience in a similar position with in-depth ...
Extensive experience in Account Management and Business Development. Our purpose, to create a new connection between pleasure and responsibility and to help our customers and people in society to achieve this as well, is at the heart of our thinking and actions. You have the ability to translate customer challenges, market developments,and trend insights into business opportunities. * You work in the second management level in close collaboration with the isi leadership team. * You are responsible for the design and strategic development of one or more business areas beyond client management. * You act as a and sparring partner for your account managers in sustainable account management. * You represent isiat trade fairs,conferences and on socialmedia to engage with current and new customers. * Many years of relevant professionalexperience in a similar position with in-depth ...
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Drive pricing strategies, customer investments, and market development initiatives * Deliver insightful management reports, profitability analyses, and trend evaluations * At least 3 years of professional experience in controlling, ideally in an FMCG environment. * Experience with planning and controlling systems and strong knowledge of controlling methods and instruments.
Drive pricing strategies, customer investments, and market development initiatives * Deliver insightful management reports, profitability analyses, and trend evaluations * At least 3 years of professional experience in controlling, ideally in an FMCG environment. * Experience with planning and controlling systems and strong knowledge of controlling methods and instruments.
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