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6 Treffer für 2nd Line Support Jobs
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As part of our expanding global support organization, we are looking for a Tier 2 Technical Support Engineer with a deep interest in software systems to help deliver * Software & System Support: Provide advanced technical support for MOSAIC UXS, Quantum Systems' mission management software. * Incident & Bug Analysis: Investigate issues escalated from Tier 1, analyze log files and backend data, and work closely with R&D to identify root causes, validate bug reports, and support testing of fixes and patches. * Technical Ticket Management: Manage and document support cases in Jira Service Management, ensuring transparent communication, accurate documentation, and timely resolutions. * Cross-Functional Collaboration: Collaborate with Customer Success, Product Management,
As part of our expanding global support organization, we are looking for a Tier 2 Technical Support Engineer with a deep interest in software systems to help deliver * Software & System Support: Provide advanced technical support for MOSAIC UXS, Quantum Systems' mission management software. * Incident & Bug Analysis: Investigate issues escalated from Tier 1, analyze log files and backend data, and work closely with R&D to identify root causes, validate bug reports, and support testing of fixes and patches. * Technical Ticket Management: Manage and document support cases in Jira Service Management, ensuring transparent communication, accurate documentation, and timely resolutions. * Cross-Functional Collaboration: Collaborate with Customer Success, Product Management,
To strengthen our global support organization, we are seeking a Tier 2 Technical Support Engineer with strong engineering expertise to ensure the reliability and performance of these systems in the field. * Support our Governmental Sector: Deliver advanced to governmental and defence customers, ensuring the reliable operation of Twister, Nexus, and Reliant systems across a wide range of mission scenarios. * Collaboration Across Teams: Work closely with Customer Success, Product Management, R&D, Engineering, Support Tier 1, Sales and Training to align on customer needs, enhance processes, and improve the overall service experience. * Ongoing Learning and Product Knowledge: Stay up to date on new features, components, and operational capabilities to continuously strengthen your technical expertise and <
To strengthen our global support organization, we are seeking a Tier 2 Technical Support Engineer with strong engineering expertise to ensure the reliability and performance of these systems in the field. * Support our Governmental Sector: Deliver advanced to governmental and defence customers, ensuring the reliable operation of Twister, Nexus, and Reliant systems across a wide range of mission scenarios. * Collaboration Across Teams: Work closely with Customer Success, Product Management, R&D, Engineering, Support Tier 1, Sales and Training to align on customer needs, enhance processes, and improve the overall service experience. * Ongoing Learning and Product Knowledge: Stay up to date on new features, components, and operational capabilities to continuously strengthen your technical expertise and <
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Work closely with 1st and 2nd Line teams to deliver high-quality credit outcomes while ensuring adherence to governance and regulatory standards. You'll be responsible for the origination, execution and monitoring of loan as well as trade facilities for corporate clients, acting as the 1st Line of Defense. In your role, you'll also support the development and roll-out of new banking products collaborating closely with the risk teams as well as multiple across the Bank. Support periodic credit reviews and MI reporting, ensuring compliance with EBA Loan Origination & Monitoring Guidelines.
Work closely with 1st and 2nd Line teams to deliver high-quality credit outcomes while ensuring adherence to governance and regulatory standards. You'll be responsible for the origination, execution and monitoring of loan as well as trade facilities for corporate clients, acting as the 1st Line of Defense. In your role, you'll also support the development and roll-out of new banking products collaborating closely with the risk teams as well as multiple across the Bank. Support periodic credit reviews and MI reporting, ensuring compliance with EBA Loan Origination & Monitoring Guidelines.
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Independently execute 2nd Line of Defense controls and sample testing to validate the adherence and effectiveness of the outsourcing framework, with a focus on monitoring material and non-material outsourcing arrangements. * Drive and coordinate the Third-Party Risk Assessment (TPRA) process for all new and reassessed services, providing second-line review and challenge to ensure effective compliance with MaRisk AT 9 and DORA. * Act as the essential go-to person for outsourcing Business-as-Usual (BAU) and complex edge cases, providing support to and ensuring N26 operations run without compliance gaps. * A minimum of 3 years of focused professional experience in the Second Line of Defense compliance, Outsourcing, or Third-Party Risk Management environment within a regulated financial i
Independently execute 2nd Line of Defense controls and sample testing to validate the adherence and effectiveness of the outsourcing framework, with a focus on monitoring material and non-material outsourcing arrangements. * Drive and coordinate the Third-Party Risk Assessment (TPRA) process for all new and reassessed services, providing second-line review and challenge to ensure effective compliance with MaRisk AT 9 and DORA. * Act as the essential go-to person for outsourcing Business-as-Usual (BAU) and complex edge cases, providing support to and ensuring N26 operations run without compliance gaps. * A minimum of 3 years of focused professional experience in the Second Line of Defense compliance, Outsourcing, or Third-Party Risk Management environment within a regulated financial i
Be a part of the bank's risk function (2nd Line of Defense), reporting to the of Group Data Governance Strategy within the CISO team * training materials such as e-learning modules, videos, interactive content, and presentations to support ongoing training, engagement, and awareness initiatives. * A relocation package with visa support for those who need it.
Be a part of the bank's risk function (2nd Line of Defense), reporting to the of Group Data Governance Strategy within the CISO team * training materials such as e-learning modules, videos, interactive content, and presentations to support ongoing training, engagement, and awareness initiatives. * A relocation package with visa support for those who need it.
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May Include: Windows Systems Engineer, NOC Engineer, Windows Datacentre Engineer, Windows Hosting Engineer, Data Centre Server Installation Engineer, NOC / Data Centre IT Engineer, LaaS Engineer, Hosting Engineer, Systems Infrastructure, Hosting Engineer, Infrastructure Engineer, 2nd/3rd Line Helpdesk Engineer, IT Engineer. * Support innerhalb von vier Stunden, acht Stunden und am nächsten Arbeitstag * Individueller SLA-Support, der genau nach Ihren Anforderungen erbracht wird - When you start your career with Primenet you will be supported by a fantastic team, we want you to meet your career goals and aspirations. Wir sichern betriebskritische Systeme - Eine Reihe von Support-Optionen, die Ihren Anforderungen entsprechen. * 24/7-Support, 365 Tage im
May Include: Windows Systems Engineer, NOC Engineer, Windows Datacentre Engineer, Windows Hosting Engineer, Data Centre Server Installation Engineer, NOC / Data Centre IT Engineer, LaaS Engineer, Hosting Engineer, Systems Infrastructure, Hosting Engineer, Infrastructure Engineer, 2nd/3rd Line Helpdesk Engineer, IT Engineer. * Support innerhalb von vier Stunden, acht Stunden und am nächsten Arbeitstag * Individueller SLA-Support, der genau nach Ihren Anforderungen erbracht wird - When you start your career with Primenet you will be supported by a fantastic team, we want you to meet your career goals and aspirations. Wir sichern betriebskritische Systeme - Eine Reihe von Support-Optionen, die Ihren Anforderungen entsprechen. * 24/7-Support, 365 Tage im
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Berlin
Teilweise Home-Office
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Teilweise Home-Office
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We are seeking an experienced Senior Analyst, Pricing and Revenue Optimization (m/f/x), to join our Data Science and Analytics team as a strategic partner and technical expert. In this role, you will steer our pricing strategy and commercial analytics function, translating complex data into actionable business insights that directly impact revenue and profitability. * Experience with pricing algorithms, dynamic pricing, or revenue management systems - You will work collaboratively on high-impact projects and partner with senior leadership to shape data-driven commercial decisions across the organization. * Develop and optimize end-to-end pricing strategies, including algorithm development, implementation, and continuo
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Lead, grow, and enable a high-performing team of Data and AI Engineers that builds the next generation of automation and AI solutions for the company. * Lead, coach, and develop a team of Data and , setting clear goals, running effective 1:1s, and supporting their career growth. * 5+ years of experience in Data Engineering, Data Operations, or Software Engineering, including proven experience leading and developing technical teams. * Provide technical leadership and guidance: review code, shape architecture decisions, and ensure high engineering standards across the team. * Drive the end-to-end delivery of advanced Data and AI-powered
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Data & Analytics Engineer (m/w/d)
Data & Analytics Engineer (m/w/d)
Zentrum für Internationale Friedenseinsätze (ZIF) gGmbH
Berlin
Teilweise Home-Office
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Configuration Manager (m/w/d)
Configuration Manager (m/w/d)
Double Skill Business Concepts & Solutions GmbH
Berlin
Teilweise Home-Office
Wir suchen Dich als Configuration Manager (m/w/d) auf freiberuflicher Basis. * Double Skill Business Concepts & Solutions GmbH * Berlin * Freie Mitarbeit/Projektmitarbeit * Homeoffice möglich, Vollzeit - Über Uns - Die Double Skill begleitet seit 2004 sehr erfolgreich ihre Kunden in der Beratung, Planung und Durchführung von IT-Projekten. Unser Fokus liegt auf der ITK-Planung, Managementberatung und Digitalisierung, wobei wir uns ständig weiterentwickeln und unser Spektrum erweitern. Wir machen unsere Kunden stark für eine innovative, digitale Zukunft. Unser wichtigstes Kapital sind unsere Mitarbeitenden. Ihr technisches Knowhow, ihre Leidenschaft und ihre Umsetzungsstärke begeistern unsere Kunden jedes Mal aufs Neue. Unser Versprechen „More than words“ treibt uns dabei täglich an. Daran lassen wir uns von unseren Kunden, Partnern und Mitarbeitenden m
Wir suchen Dich als Configuration Manager (m/w/d) auf freiberuflicher Basis. * Double Skill Business Concepts & Solutions GmbH * Berlin * Freie Mitarbeit/Projektmitarbeit * Homeoffice möglich, Vollzeit - Über Uns - Die Double Skill begleitet seit 2004 sehr erfolgreich ihre Kunden in der Beratung, Planung und Durchführung von IT-Projekten. Unser Fokus liegt auf der ITK-Planung, Managementberatung und Digitalisierung, wobei wir uns ständig weiterentwickeln und unser Spektrum erweitern. Wir machen unsere Kunden stark für eine innovative, digitale Zukunft. Unser wichtigstes Kapital sind unsere Mitarbeitenden. Ihr technisches Knowhow, ihre Leidenschaft und ihre Umsetzungsstärke begeistern unsere Kunden jedes Mal aufs Neue. Unser Versprechen „More than words“ treibt uns dabei täglich an. Daran lassen wir uns von unseren Kunden, Partnern und Mitarbeitenden m
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You like working in a fast-paced, varied environment and are motivated to continuously learn and improve in IT Security? Then this role in our IT Security Operations team is a great fit for you! * Handle IT security incidents following established procedures and escalate when necessary. * Bachelor's degree in IT Security, Computer Science, Information Systems, or a comparable qualification. * At least 2–3 years of professional experience in a SOC or IT Security environment. * Collaborate with IT teams and business units on incident resolution and security improvements. You enjoy shaping security across both technical systems and organizational processes? You'll have the chance to engage broadly in security operations,
You like working in a fast-paced, varied environment and are motivated to continuously learn and improve in IT Security? Then this role in our IT Security Operations team is a great fit for you! * Handle IT security incidents following established procedures and escalate when necessary. * Bachelor's degree in IT Security, Computer Science, Information Systems, or a comparable qualification. * At least 2–3 years of professional experience in a SOC or IT Security environment. * Collaborate with IT teams and business units on incident resolution and security improvements. You enjoy shaping security across both technical systems and organizational processes? You'll have the chance to engage broadly in security operations,
Schnelle Bewerbung
Sie haben ein Hochschulstudium – gerne mit IT-Bezug – erfolgreich abgeschlossen und konnten bereits Erfahrungen als Software Delivery Manager (m/w/d), Produktmanager (m/w/d) oder Scrum Master (m/w/d) sammeln. Zur Unterstützung unseres engagierten Teams suchen wir zum nächstmöglichen Zeitpunkt zur unbefristeten Einstellung in Vollzeit oder Teilzeit einen Delivery Manager (m/w/d) * Sie verantworten die Weiterentwicklung des agilen Lieferprozesses während des gesamten Lebenszyklusses der Softwareentwicklung. * Sie steuern die an der Produktentwicklung beteiligten externen Dienstleister (von Softwareentwicklung, über Software-Testing bis zum Rollout) und agieren als Schnittstelle zwischen Produktteam, Betrieb und Dienstleister. * Bundesnotarkammer * Berli
Sie haben ein Hochschulstudium – gerne mit IT-Bezug – erfolgreich abgeschlossen und konnten bereits Erfahrungen als Software Delivery Manager (m/w/d), Produktmanager (m/w/d) oder Scrum Master (m/w/d) sammeln. Zur Unterstützung unseres engagierten Teams suchen wir zum nächstmöglichen Zeitpunkt zur unbefristeten Einstellung in Vollzeit oder Teilzeit einen Delivery Manager (m/w/d) * Sie verantworten die Weiterentwicklung des agilen Lieferprozesses während des gesamten Lebenszyklusses der Softwareentwicklung. * Sie steuern die an der Produktentwicklung beteiligten externen Dienstleister (von Softwareentwicklung, über Software-Testing bis zum Rollout) und agieren als Schnittstelle zwischen Produktteam, Betrieb und Dienstleister. * Bundesnotarkammer * Berli
NEU
Act as NIS2 Integration Expert, bridging the German KRITIS team with other EU member states' critical infrastructure teams. * Manage Cross-Border Integration of security protocols, processes, and controls in accordance with NIS2. Security & Integration * Knowledge of SAP security controls, identity and access management (IAM), and integration with sovereign and regulated environments * SAP SE * Berlin, DE, 10557 * Feste Anstellung * Vollzeit - Sei einer der ersten Bewerber - Introduction - We help the world run better - At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place whe
Act as NIS2 Integration Expert, bridging the German KRITIS team with other EU member states' critical infrastructure teams. * Manage Cross-Border Integration of security protocols, processes, and controls in accordance with NIS2. Security & Integration * Knowledge of SAP security controls, identity and access management (IAM), and integration with sovereign and regulated environments * SAP SE * Berlin, DE, 10557 * Feste Anstellung * Vollzeit - Sei einer der ersten Bewerber - Introduction - We help the world run better - At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place whe
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Erfahrung im Application Management sowie Kenntnisse in IT-Infrastrukturen, Anwendungsarchitekturen und Datenbanken * Verantwortung für den reibungslosen Betrieb und die Weiterentwicklung unserer SAP-Systemlandschaft * Tätigkeitsschwerpunkt flexibel, wie z.B. SAP-Berechtigungen, Formularentwicklung oder SAP-Basisbetrieb * Sicherstellung der Einhaltung von GxP- und Compliance-Vorgaben im SAP-Umfeld * Implementierung und Überwachung von Sicherheitsmaßnahmen in Abstimmung mit der IT-Security * Aktive Mitgestaltung und kontinuierliche Optimierung unserer SAP-Systeme und Prozesse * Mehrjährige Berufserfahrung im SAP-Umfeld (mind. 3 Jahre) * Von Vorteil sind Kenntnisse z.B. in ABAP oder im Bereich SAP-Berec
Erfahrung im Application Management sowie Kenntnisse in IT-Infrastrukturen, Anwendungsarchitekturen und Datenbanken * Verantwortung für den reibungslosen Betrieb und die Weiterentwicklung unserer SAP-Systemlandschaft * Tätigkeitsschwerpunkt flexibel, wie z.B. SAP-Berechtigungen, Formularentwicklung oder SAP-Basisbetrieb * Sicherstellung der Einhaltung von GxP- und Compliance-Vorgaben im SAP-Umfeld * Implementierung und Überwachung von Sicherheitsmaßnahmen in Abstimmung mit der IT-Security * Aktive Mitgestaltung und kontinuierliche Optimierung unserer SAP-Systeme und Prozesse * Mehrjährige Berufserfahrung im SAP-Umfeld (mind. 3 Jahre) * Von Vorteil sind Kenntnisse z.B. in ABAP oder im Bereich SAP-Berec
NEU
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