The Desktop Support team in Heidelberg provides high-quality first-level and desktop support to a diverse, international user community, while also managing key Windows backend services. EMBL's IT Services team delivers and supports IT infrastructure and services across our sites in Heidelberg, Barcelona, Rome Grenoble and Hamburg. * Provide professional desktop support for macOS, Windows, and Linux systems, as well as mobile devices. * Diagnose and resolve hardware and software issues across supported platforms. * Track, document, and manage support requests in line with IT service management best practices. * Benefits for international newcomers: Visa exemption, education grant for private schooling, financial support to travel back to your home country every second year and a monthly non-resident allowance. In addition, the team plays an important role in EMBL's scientific training mission by ...
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